It Help Desk Support jobs in Brisbane, Queensland

Add your latest CV to match with open positions

Desktop Support Officer

Brisbane CBD, Queensland
remote
Permanent placement
65000 - 75000 AUD / Yearly
Our client is looking for an experienced Desktop Support Analyst to join the team. The position requires strong technical troubleshooting skills, effective communication, and the ability to work both independently and collaboratively within the wider IT team. Join an IT team where you'll have the opportunity to take ownership of your workload and play an active role in decision-making!Key Responsibilities:<ul><li>Provide Level 1 desktop support to end users, both in-office and remotely.</li><li>Diagnose and resolve hardware, software, and peripheral issues across desktops, laptops, monitors, printers, and mobile devices.</li><li>Manage user account lifecycle including provisioning, modification, and deprovisioning within Active Directory and Microsoft 365.</li><li>Coordinate with vendors for warranty repairs, hardware replacements, AV requirements and procurement.</li></ul>Key Requirements:<ul><li>1-2 years of experience in a desktop support or similar IT support role.</li><li>Demonstrated experience supporting Windows environments and Microsoft 365.</li><li>Working knowledge of Active Directory, Group Policy, and user account management.</li><li>Solid understanding of basic networking concepts.</li></ul>Key Benefits<ul><li>Join a growing, Australian-owned organisation where your ideas matter, your achievements are recognised, and your career growth is supported.</li><li>Take ownership of your workload, contribute your ideas, and have a genuine say in technical decisions.</li><li>Benefit from hands-on training and mentorship from experienced IT professionals, building your technical skills and confidence as you progress in your career.</li></ul>Apply Today:If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected]. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjQ4NTg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-13T03:57:08Z

Junior Systems Administrator

Bowen Hills, Queensland
remote
Permanent placement
85000 - 95000 AUD / Yearly
Our client is a skilled and dedicated organisation focused on delivering quality construction projects with integrity and a commitment to excellence. They're looking for an experienced Support Analyst with a strong foundation in system administration. The position requires strong technical troubleshooting skills, effective communication, disciplined adherence to change management, and the ability to work both independently and collaboratively within a national IT team. Join a team where you'll have the opportunity to take ownership of your workload and play an active role in decision-making!Key Responsibilities:<ul><li>Desktop Support: Provide L1/L2 support across hardware, software, Microsoft 365, mobile devices and network connectivity.</li><li>Systems Administration: Maintain Windows servers, virtual environments, Active Directory, Microsoft 365 and routine administrative scripts.</li><li>Backup and Recovery: Monitor backups, troubleshoot failures and assist with restore testing and disaster recovery.</li><li>Network Management: Monitor and maintain network infrastructure, troubleshoot connectivity issues and coordinate ISP support.</li><li>Security and Compliance: Monitor security alerts, manage patching, remediate vulnerabilities and assist with incident response.</li><li>Documentation and Reporting: Maintain technical documentation, health checks, support tickets and compliance reports.</li><li>Site and Project Support: Deploy and maintain IT equipment across Queensland sites while contributing to infrastructure and security projects.</li></ul>Key Requirements:<ul><li>3-5 years of experience in desktop support and/or junior systems administration, including hands-on exposure to server, network, and backup environments.</li><li>Working knowledge of Active Directory, Group Policy, and user account management, including creating and troubleshooting GPOs.</li><li>Hands-on experience administering Windows Server in a production environment.</li><li>Working knowledge of VMware vSphere or similar virtualisation platforms.</li><li>Experience monitoring backups and performing restores (Datto BCDR or similar).</li><li>Solid understanding of networking concepts (TCP/IP, DNS, DHCP, VLANs, VPN, Wi-Fi) and experience supporting enterprise firewalls and switching.</li><li>Current Australian driver's licence and access to a personal vehicle.</li></ul>Key Benefits:<ul><li>Join a growing Australian owned organisation where your ideas are valued, achievements are recognised, and career progression is encouraged.</li><li>Join a team where you'll have the opportunity to take ownership of your workload and play an active role in decision-making.</li></ul>Apply Today:If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjkzNDU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-26T02:30:17Z

IT Support Officer

Brisbane CBD, Queensland
remote
Contract/Temporary
42 - 42 AUD / Hourly
$42 per hour + super | BrisbaneAre you an IT Support professional looking for a hands-on role where you can work directly with users across multiple sites?We are currently recruiting for an IT Support Officer to join the internal technology team of a well-established organisation with multiple locations across Brisbane.This is a great opportunity for someone who enjoys face-to-face IT support, troubleshooting and working independently while gaining exposure to a broad range of technologies and environments.The opportunityYou will provide L1/L2 onsite IT support across approximately 5-6 sites, supporting hundreds of end users. You will be the primary onsite IT contact, handling issues through to resolution or escalation.Key responsibilities<ul><li>Provide onsite L1/L2 IT support across multiple locations</li><li>Troubleshoot Windows, Microsoft 365, VPN, connectivity and hardware issues</li><li>Prepare and deploy laptops, monitors and peripherals</li><li>Support new starters with device setup and access</li><li>Manage IT hardware, assets, warranties and replacements</li><li>Provide basic networking and infrastructure troubleshooting</li><li>Manage tickets through ServiceNow</li><li>Liaise with infrastructure teams, vendors and key stakeholders</li><li>Travel between sites as required</li></ul>What we're looking forWe're looking for someone who is hands-on, confident troubleshooting issues and comfortable dealing directly with users.You don't need to be a deep technical specialist we're looking for someone who takes ownership, learns quickly and communicates well.A driver's licence is required, with pool vehicles available for business travel.Apply TodayPlease send your resume by clicking the apply button or for further information, email Alex Nolan @ <a href="mailto:[email protected]">[email protected]</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5Ob2xhLjkxMTcyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-07T23:09:39Z

3 results for It Help Desk Support in Brisbane, Queensland