<p>Robert Half has exclusively partnered with a leading Logistics & Transportation player in Qld. This is an excellent opportunity for an Application Support Engineer to join the team.</p><p><strong>The Role:</strong></p><p>This is an Application Support Engineer position within a small, collaborative team. Your primary responsibility is to provide support and maintain the portfolio of applications and databases used. You'll oversee the delivery and maintenance of each application, and you'll work closely with software vendors in this role.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Application & Database Support</strong>: Respond to incidents, manage access, oversee deployments and changes, and monitor system health.</li><li><strong>Stakeholder Engagement</strong>: Gather business requirements and collaborate across teams to deliver system improvements.</li><li><strong>Vendor Management</strong>: Track vendor product updates and coordinate with providers for software maintenance and issue resolution.</li><li><strong>Continuous Improvement</strong>: Stay current with administration practices and suggest enhancements for systems and processes.</li><li><strong>Compliance & Duties</strong>: Maintain software license compliance, follow organisational values, and complete assigned tasks.</li></ul><p><strong>Requirements:</strong></p><ul><li>6+ years of Application/ Database support experience</li><li>Knowledge in SQL Server and supporting ERP, DMS and MS 365 stack</li><li>Familiarity with application/ software vendor and software life cycles</li></ul><p>Hold rights to work in Australia</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4zMzk3Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is exclusively engaged with a reputable, Australian-owned organisation looking to expand its IT department with the addition of a Junior Systems Administrator. In this role, you'll be working across the entire technology stack of the organisation, shadowing a highly skilled Systems Engineer, supporting both project and BAU requirements.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide assistance in the administration and maintenance of IT infrastructure under the supervision of the Systems Engineer, including performing regular health checks, patching, basic upgrades, and routine maintenance tasks.</li><li>Shadow and collaborate with the Systems Engineer to gain hands-on exposure to system design, deployments, and infrastructure projects, gradually increasing involvement in project-oriented tasks (70% project work once settled into the role).</li><li>Respond to and troubleshoot technical issues raised to the Level 3 service queue, ensuring operational stability while escalating more complex issues to senior staff when necessary.</li><li>Participate in and support continuous improvement efforts to maintain stable, scalable, and secure IT systems.</li><li>Learn and assist with backups, disaster recovery processes, and performance monitoring tasks as part of building a solid foundational knowledge of system administration.</li><li>Maintain comprehensive documentation of IT systems, configurations, processes, and resolutions to promote operational continuity and team knowledge sharing.</li><li>Involvement in on-call duties (1 in 4 weeks after training and on boarding).</li></ul><p><strong>Requirements: </strong></p><ul><li>Exposure to some of the following: VMware, Windows Server, Citrix, M365, FortiGate, Aruba, Active Directory, DNS, and DHCP.</li><li>Demonstrated ability to learn and adapt quickly to complex environments.</li><li>Exposure to system administration tasks such as configuration and routine troubleshooting, with eagerness to further develop technical expertise.</li><li>Strong problem-solving and communication skills to contribute effectively to team collaboration and project efforts.</li><li>Willingness to follow structured training and mentorship while demonstrating initiative in picking up maintenance responsibilities independently once trained.</li><li>Understanding of IT operational requirements for production environments, including the importance of service continuity, disaster recovery, and proactive monitoring.</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjAyMjEzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
