<p><strong>The Company</strong></p><p>Robert Half is partnering with a large, well-established not-for-profit organisation in Brisbane that is investing in how it manages, secures and governs its data. They are seeking a Senior Technical Business Analyst to drive this initiative. This is a newly created role in a highly collaborative team where you'll have real ownership and the chance to shape a function from the ground up.</p><p><strong>The Role<br /><br /> </strong>This is a senior, investigative role focused on bringing together the organisation's data and application landscape and building a long-term approach to records management and data governance. You'll consolidate previous audit work with the findings of a recent Azure audit, then support the design of frameworks and automation that will make ongoing governance sustainable.</p><p><strong>Responsibilities:</strong></p><ul><li>Review and consolidate existing data and application audits into a single, accurate register of where information is stored across the organisation.</li><li>Develop a business classification scheme and retention schedules to establish robust records management practices.</li><li>Lead requirements elicitation and investigations across the business, working with stakeholders at varying levels of security and data maturity.</li><li>Monitor data quality and assess how data is secured and aligned to policy and the DAMA data governance framework.</li><li>Translate complex findings into clear documentation, presentations and recommendations for an executive audience.</li><li>Support the long-term vision of an automated, sustainable approach to data governance, applying systems thinking to replace manual audits and help establish a function that sets and monitors security standards.</li></ul><p><strong>Requirements: </strong></p><ul><li>Experience as a Senior Business Analyst, ideally within government or a large, heavily regulated environment.</li><li>Strong background in information and/or data management, including data storage, governance and advisory work.</li><li>Experience with security, identity and access management.</li><li>Knowledge of records management, including classification schemes and retention schedules.</li><li>Ability to engage stakeholders with widely varying levels of technical understanding.</li><li>Strong documentation and presentation skills, with the confidence to present to senior leadership.</li><li>A self-starter who takes ownership and can work autonomously in a lean team.</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Leah van Driel on <a href="mailto:[email protected]">[email protected]</a> or by pressing the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGVhaC50b3duc2VuZC4zMDUyMS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Our client is an Australian owned construction organisation. They're looking for an experienced Desktop Support Analyst to join the team. The position requires strong technical troubleshooting skills, effective communication, and the ability to work both independently and collaboratively within a national IT team. Join an IT team where you'll have the opportunity to take ownership of your workload and play an active role in decision-making!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and Level 2 desktop support to end users, both in-office and remotely.</li><li>Diagnose and resolve hardware, software, and peripheral issues across desktops, laptops, monitors, printers, and mobile devices.</li><li>Manage user account lifecycle including provisioning, modification, and deprovisioning within Active Directory and Microsoft 365.</li><li>Troubleshoot audio, video, and connectivity issues with meeting room systems.</li><li>Support endpoint patching, software updates, and security compliance activities.</li><li>Coordinate with vendors for warranty repairs, hardware replacements, AV requirements and procurement.</li></ul><p><strong>Key Requirements:</strong></p><ul><li>2-3 years of experience in a desktop support or similar IT support role.</li><li>Demonstrated experience supporting Windows environments and Microsoft 365.</li><li>Working knowledge of Active Directory, Group Policy, and user account management.</li><li>Solid understanding of basic networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi).</li><li>Current Australian driver's licence and access to a personal vehicle.</li></ul><p><strong>Key Benefits:</strong></p><ul><li>Join a growing Australian owned organisation where your ideas are valued, achievements are recognised, and career progression is encouraged.</li><li>Join a team where you'll have the opportunity to take ownership of your workload and play an active role in decision-making.</li></ul><p><strong>Apply Today:</strong></p><p>If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjIyMzU4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">