3 results for Data Analyst in Brisbane, Queensland

L2 Service Desk Analyst

Brisbane CBD, Queensland
remote
Contract/Temporary
45 - 50 AUD / Hourly
Level 2 Service Desk Analyst - 6-Month Contract $45.00-$50.00 per hour + super | Brisbane <ul><li>Join a collaborative IT support team supporting approximately 1,000 users </li></ul><ul><li>Hands-on Level 1 and Level 2 role across Microsoft 365, Active Directory and Intune </li></ul><ul><li>Six-month contract with the potential to become permanent </li></ul>The opportunity We are seeking an approachable and technically capable Level 2 Service Desk Analyst to join an established internal IT team on an initial six-month contract. You will provide responsive Level 1 and Level 2 support to approximately 1,000 end users. This is a highly visible, customer-facing role involving phone calls, walk-up support, tickets and emails. Key responsibilities <ul><li>Provide Level 1 and Level 2 technical support across a broad user environment </li></ul><ul><li>Troubleshoot issues involving Microsoft 365, Active Directory and Microsoft Intune </li></ul><ul><li>Support users through phone calls, walk-ups, tickets and email </li></ul><ul><li>Escalate more complex technical issues to senior team members </li></ul><ul><li>Maintain clear and accurate ticket notes and documentation </li></ul><ul><li>Apply a security-conscious approach when resolving requests </li></ul>About you You will be a polished and approachable IT professional who enjoys working directly with users and can explain technical issues in clear, everyday language. To be successful, you will ideally have: <ul><li>Two or more years of experience in service desk or IT support </li></ul><ul><li>A relevant diploma, degree or comparable IT qualification </li></ul><ul><li>Practical experience supporting Microsoft 365, Active Directory & Intune </li></ul><ul><li>A professional and presentable approach when supporting employees and senior executives </li></ul><ul><li>A security-focused mindset </li></ul>Apply Today Please send your resume by clicking on the apply button or for further information, email: Alex Nolan @ [email protected] By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5Ob2xhLjY5NDAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-31T07:10:12Z

Business Analyst (Transformation)

Brisbane CBD, Queensland
remote
Permanent placement
95000 - 110000 AUD / Yearly
The CompanyRobert Half is partnering with a well-established organisation in the community services sector to recruit a Transformation Analyst. Our client has grown through a number of mergers and acquisitions and is now investing in a Transformation Program to streamline and modernise how the business operates. This is a great opportunity to join a supportive, values-driven organisation with multiple office locations across Brisbane, at an exciting point in its growth journey.The RoleReporting to the Head of Transformation, this role will play a key role in driving process improvement across Corporate Services, with a focus on back-office and workforce-related functions such as talent acquisition, compliance, learning & development, HR operations, rostering and workforce planning. You'll map current-state processes, design future-state solutions, and own delivery of initiatives from concept through to implementation, leveraging low-code/no-code tools and practical AI applications along the way.Responsibilities:<ul><li>Map current-state workflows and translate them into structured process maps and business requirements documentation</li><li>Identify opportunities for process improvement across Corporate Services and develop proposals to address them</li><li>Own delivery of smaller-scale process improvements end-to-end, including SharePoint solutions, Power Automate workflows and AI tooling</li><li>Maintain the transformation initiative register and prepare status updates for leadership reporting</li><li>Facilitate stakeholder workshops and prepare clear briefing materials, business cases and executive-level documentation</li></ul>Requirements: <ul><li>2+ years of experience in a transformation, business analysis or solutioning role within a complex organisation - ideally from a consulting or advisory background</li><li>Strong capability in process mapping and BPMN, with the ability to define target operating models and migration pathways</li><li>Hands-on proficiency with Power Automate and broader Microsoft 365 tools; low-code/no-code exposure (highly valued)</li><li>Confident, practical user of AI tools</li><li>SQL experience beneficial, particularly the ability to self-serve data from Silver/Gold-level sources</li><li>Excellent stakeholder management and communication skills</li></ul>Apply TodaySubmit your CV directly via email to Leah van Driel on <a href="mailto:[email protected]">[email protected]</a> or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGVhaC50b3duc2VuZC41OTIyOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-08-24T00:30:14Z

Senior Service Desk Analyst | 3-Month Contract

Brisbane CBD, Queensland
remote
Contract/Temporary
45 - 60 AUD / Hourly
We are seeking an experienced Senior Service Desk Analyst for an initial 3-month contract to join an established technology team and help reduce a backlog of service desk tickets.This is a hands-on role suited to someone who is confident managing more complex incidents, can work autonomously, and is proactive in identifying and resolving issues without needing to be directed.CBD based with flexible start / finish. Key Responsibilities:<ul><li>Provide senior service desk support, resolving complex incidents and service requests.</li><li>Diagnose and resolve hardware, software, endpoint and user issues.</li><li>Support Microsoft Intune administration, troubleshooting and endpoint management.</li><li>Assist with application packaging and software deployment.</li><li>Support device and fleet management activities.</li><li>Take ownership of incidents through to resolution and contribute to improving overall service desk performance.</li></ul>Key Requirements:<ul><li>Strong experience in a Senior Service Desk role within an MSP or enterprise environment.</li><li>Demonstrated hands-on experience with Microsoft Intune and endpoint management.</li><li>Ability to work independently, prioritise your workload and manage competing priorities.</li><li>Ability to obtain a Blue Card.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI5OTE0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-04T01:53:42Z