<p>Robert Half is partnering with a well-established Australian organisation that is looking to add an IT Support Officer to its in-house technology team.</p><p><strong>The Role:</strong></p><p>In this role, you'll be the go-to person for day-to-day IT assistance, helping staff with hardware, software, and basic network issues to ensure everything runs efficiently. It's a great opportunity for someone with strong Level 1-2 support experience who enjoys troubleshooting, learning new skills, and working in a friendly, collaborative environment that encourages development and career progression.</p><p><strong>Responsibilities:</strong></p><ul><li>Deliver first-line IT assistance across desktops, laptops, printers, mobiles, and business applications</li><li>Diagnose and resolve issues related to hardware, software, and network connectivity</li><li>Administer user accounts and access rights in Active Directory, Exchange, and Microsoft 365</li><li>Record and update tickets, notes, and documentation accurately in the helpdesk system</li><li>Help with setting up, configuring, and maintaining IT equipment</li><li>Contribute to - and learn from - infrastructure-focused projects</li></ul><p><strong>Requirements: </strong></p><ul><li>1+ years' experience in IT support (Level 1-2)</li><li>1+ years' experience supporting networks, telephony, and mobile technologies</li><li>Strong understanding of Windows 10/11, AD, DNS, DHCP, M365, and ITIL concepts</li><li>Excellent communication and problem-solving skills</li><li>Team-oriented with a proactive, can-do attitude</li></ul><p><strong>Benefits:</strong></p><ul><li>Australian-owned organisation with a strong national presence</li><li>Supportive leaders who focus on development and encourage internal progression</li><li>Tenured team offering mentorship and technical growth</li><li>Positive team culture with social events and real connections beyond the workplace</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Apply today using the link provided or contact <a href="mailto:[email protected]">[email protected]</a> for a confidential conversation.</p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjQwMTQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is partnered with a Not-For-Profit in Brisbane, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Queensland.<br /> * Be the onsite support as needed to deliver timely <strong>deskside support</strong> to end users.<br /> * Troubleshooting and resolving issues related to <strong>AD and Office 365</strong> applications.<br /> * Escalating issues to appropriate teams as necessary.</li></ul><p>Details:</p><ul><li>5 days WFO work arrangement in Brisbane.</li><li>Working in a Microsoft & Windows 10/11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extension is likely.</li></ul><p>Requirements:</p><ul><li>Working rights in Brisbane (no sponsorship provided).</li><li>Proven experience in a Level 1/2 IT Support role.</li><li>Decent knowledge of Active Directory, <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p>Please send your resume by clicking on the apply button or contact Matthew Lee directly at <a href="mailto:[email protected]">[email protected]</a> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMjcwMDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half Technology are collaborating with a leading manufacturing company to recruit an OpenEdge Developer. As our client continues to grow, this role offers a unique opportunity to contribute across multiple disciplines and play a key role in shaping the future of its information technology transformation.</p><p><strong><span style="text-decoration: underline;">Responsibilities: </span></strong></p><ul><li>Collaborate with internal teams to analyze business requirements and design software architectures for a suite of OpenEdge applications.</li><li>Develop and sustain business solutions with a strong emphasis on value-driven outcomes, testing, and deployment to ensure reliability and operational efficiency.</li><li>Provide ongoing maintenance and enhancements for existing OpenEdge-based systems.</li><li>Offer technical expertise and support for both in-house and third-party applications, including occasional after-hours assistance when necessary.</li><li>Create and maintain comprehensive documentation throughout the software development lifecycle.</li><li>Expand skill sets by cross-training in .NET technologies to support new application developments.</li><li>Future opportunities for training and development in SAP ABAP and MuleSoft integration.</li></ul><p>Expectations:</p><ul><li>A degree in Information Technology or a related field is preferred but not essential.</li><li>5+ years hands-on experience with Progress OpenEdge (version 10.c and later).</li><li>Strong verbal and written communication skills, with the ability to produce clear technical specifications and support documentation.</li><li>Skilled in gathering and analyzing requirements.</li><li>Experience with .NET technologies (particularly C#), Microsoft SQL Server (2008 and later), and SAP finance is highly beneficial.</li></ul><p>Salary/Benefits:<br />$135,000 - $140,000 + Super<br />Apply Today<br />Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFzb24uYnJvb2suNjY1MzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
