6 results for Customer Service in Brisbane, Queensland

Helpdesk Technician

Nudgee, Queensland
remote
Permanent placement
65000 - 70000 AUD / Yearly
The Role:We're looking for a motivated and customer-focused Service Helpdesk Technician to join a fast-paced team and play a vital role in supporting the technology that keeps our client's business running.As the first point of contact for IT support, you'll be responsible for receiving, prioritising, documenting, and resolving technical support requests while delivering outstanding customer service to users.The role offers strong exposure to a broad range of technologies within an organisation that actively promotes professional growth and internal career progression.Responsibilities:<ul><li>Provide IT and telephony support: Receive, prioritize, document, and resolve end-user help requests, including hands-on troubleshooting at the desktop level.</li><li>Use diagnostic and tracking tools: Apply software and hardware knowledge, diagnostic utilities, and helpdesk systems to identify and resolve issues efficiently.</li><li>Escalate complex issues: Escalate issues beyond the technician's scope promptly to senior team members.</li><li>Maintain and deliver equipment/services: Manage procurement, provisioning, configuration, and maintenance of computer and telephony hardware and services.</li><li>Participate in after-hours support (Once a month): Be available for emergency IT support outside normal business hours, responding promptly to calls and on-site requirements when needed.</li></ul>Requirements: <ul><li>6-12 months in a similar/relevant position</li><li>Exposure to M365, Active Directory & ITSM platforms</li><li>Proven experience troubleshooting desktops, software, and telephony systems in a professional environment</li><li>Excellent communication skills with a customer-focused mindset</li><li>Motivated to build skills and grow professionally in IT</li></ul>Benefits:<ul><li>Join a growing organisation offering exposure to a broad and evolving technology stack</li><li>Strong focus on internal growth and promotion, reflected in excellent employee retention</li><li>Supportive environment that encourages development and provides a clear career progression path</li></ul>Apply Today:Email: <a href="mailto:[email protected]">[email protected]</a>Phone: 07 3039 4232Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4zNzA5Ni4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-02T01:05:27Z

IT Support Officer

Maroochydore, Queensland
remote
Permanent placement
70000 - 80000 AUD / Yearly
The Opportunity Are you early in your IT Support career and looking for an environment that will genuinely support your development?We're partnering with a well-established Australian organisation who are seeking a proactive and customer-focused IT Support Officer to join a growing and dynamic organisation. This role is ideal for someone who enjoys solving technical problems, supporting end users, and contributing to the smooth operation of business technology systems.Working as part of a collaborative team, you will provide first and second-level technical support across a range of hardware, software, and business applications while delivering an exceptional customer experience. Key Responsibilities<ul><li>Provide technical support to internal users via phone, email, and in person.</li><li>Troubleshoot and resolve hardware, software, network, and system issues.</li><li>Set up, configure, and maintain desktops, laptops, mobile devices, and peripherals.</li><li>Manage user accounts, permissions, and access requests.</li><li>Assist with onboarding and offboarding activities.</li><li>Maintain accurate IT documentation and support records.</li><li>Escalate complex issues when required and work closely with external vendors.</li><li>Support IT projects, upgrades, and continuous improvement initiatives.</li></ul>About You<ul><li>Experience in an IT Support / Helpdesk role.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Experience supporting Entra ID (Azure AD), user and access management.</li><li>Experience supporting Microsoft 365 environments.</li><li>Knowledge of Windows operating systems, networking fundamentals, and end-user devices.</li><li>Excellent communication and customer service skills.</li><li>The ability to manage competing priorities in a fast-paced environment.</li><li>A proactive attitude and willingness to learn.</li></ul>Why This Role?<ul><li>Supportive and collaborative team culture.</li><li>Opportunities for professional development and career growth.</li><li>Exposure to a broad range of technologies and projects.</li><li>Long-term stability within a respected and established organisation.</li></ul>Interested?Apply now or contact Mignon Witten at Robert Half for a confidential discussion.Please note that only shortlisted candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi41MTI3OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-26T22:48:05Z

Administration Officer

Eagle Farm, Queensland
remote
Contract/Temporary
35.00 - 38.00 AUD / Hourly
Your OpportunityWe are seeking a highly organised and motivated Administration Assistant to join a fantastic and supportive team within a well-established and growing organisation. This is a 12-month contract with strong potential to become a permanent role for the right candidate.This position is ideal for someone who enjoys working in a fast-paced environment, takes pride in delivering high-quality administrative support, and is keen to develop their career within a collaborative and professional team.Key Responsibilities<ul><li>Provide high-level administrative support across the business</li><li>Act as the first point of contact for customer enquiries via phone and email</li><li>Deliver exceptional customer service and maintain strong client relationships</li><li>Coordinate meetings, appointments, and calendar management</li><li>Support the preparation of contracts, proposals, and onboarding documentation</li><li>Ensure all filing and documentation is maintained accurately and confidentially</li><li>Coordinate onboarding processes for new employees</li><li>Set up laptops, monitors, mobile phones, and other equipment for new starters</li><li>Liaise with external IT providers to troubleshoot basic technical issues</li><li>Prepare desks, equipment, and system access prior to commencement dates</li><li>Conduct onboarding inductions relating to systems, equipment, and office procedures</li></ul>Skills & Experience<ul><li>Previous experience in administration, sales support, or office coordination (1 year minimum)</li><li>Strong organisational and time management skills</li><li>Excellent verbal and written communication skills</li><li>High attention to detail and problem-solving ability</li><li>Proficient in Microsoft Office Suite and CRM systems</li><li>Ability to learn new systems and technologies quickly</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra at [email protected], or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuNDc3NjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T04:43:11Z

Accounts Receivable Officer

Brisbane CBD, Queensland
remote
Contract/Temporary
40.00 - 45.00 AUD / Hourly
Your Opportunity:This is your opportunity to join a growing business on an initial six-month contract, with a strong likelihood of becoming permanent.You will be part of a highly experienced finance team within a rapidly expanding and dynamic organisation.You will be supported by experienced and long-tenured leaders who will provide hands-on guidance to help you succeed in the role. This is an excellent opportunity to gain valuable experience within an ASX-listed business and contribute to its continued growth.Your role will be essential in maintaining the company's Accounts Receivable function, ensuring customers are supported while helping the business maintain healthy cash flow.Whilst this role will not involve debt collection calls, regular communication with clients will be a key aspect of the position.Your responsibilities will include:<ul><li>Manage end-to-end accounts receivable process, including payment allocations, reconciliations, and follow-ups</li><li>Generate and issue accurate and timely invoices for services rendered</li><li>Monitor customer accounts and proactively manage overdue balances with the credit team and clients.</li><li>Build and maintain strong relationships with internal stakeholders and external clients</li><li>Respond to customer queries and resolve billing discrepancies promptly</li><li>Assist with month-end reporting and AR-related financial tasks</li><li>Support process improvement initiatives and help implement AR best practices</li></ul>To excel in this role, you should possess the following skills and experience:<ul><li>Minimum 3 years' experience of Accounts Receivable</li><li>Strong communication and interpersonal skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Experience with ERP systems such as Business Central is desirable</li><li>Intermediate to advanced Excel skills</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuMzQ4NzMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T22:54:37Z

Credit Controller

Brisbane CBD, Queensland
remote
Contract/Temporary
42.00 - 45.00 AUD / Hourly
Your Opportunity:You will be joining a tight-knit business on an initial four-month temporary contract, with a likely extension. You will be part of an experienced and collaborative finance team in a rapidly growing and ever-changing business.You will be supported by experienced and tenured leaders who will be on hand to support when needed.You will support the business's finance function across multiple entities and cost centres. Your role will focus on BAU with a strong focus on journal preparation, financial reporting, and supporting month-end processes, rather than day-to-day transactional processing.Key Responsibilities:<ul><li>Manage outstanding debtor accounts and proactively follow up overdue payments via phone and email</li><li>Reduce aged debt and improve overall cash collection</li><li>Maintain accurate debtor records and payment arrangements using Excel and Microsoft D365 Business Central</li><li>Investigate and resolve invoice disputes, payment discrepancies, and account queries</li><li>Escalate overdue accounts where required and liaise with external credit agencies</li><li>Reconcile customer accounts and allocate incoming payments</li><li>Raise and issue customer invoices and credit notes</li><li>Assist with month-end reporting related to debtors and collections</li><li>Support the wider Accounts Receivable function and finance team as needed</li></ul>Experience Required:<ul><li>Minimum 3 years' experience in Credit Control, Debt Collection, or Accounts Receivable</li><li>Strong communication and negotiation skills, with the ability to manage difficult conversations professionally</li><li>High attention to detail and strong problem-solving abilities</li><li>Experience using ERP systems (D365 Business Central highly regarded)</li><li>Intermediate Microsoft Excel skills</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuODQ0NDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-11T22:44:15Z

Data Engineer

Brisbane CBD, Queensland
remote
Permanent placement
145000 - 170000 AUD / Yearly
The CompanyRobert Half is partnering with Intermoda, a highly successful Brisbane-based data intelligence company servicing clients in the transport sector across Australia and internationally. Following the merger of two leading Australian transport technology businesses in 2023, Intermoda are now in an exciting growth phase, transitioning from a startup-style culture into a more structured, scaled organisation while holding onto the agility and collaborative spirit that got them here. Data doesn't support the product here - it is the product. You'll be joining a tight knit, highly technical team where the quality of your engineering has a direct and visible impact.The RoleThis is a newly created Data Engineer position, expanding an established data engineering team. The key drivers for this hire are supporting a significant increase in customer onboarding and helping formalise and mature data engineering best practices as the business scales.You'll work closely with experienced Data Engineers who will support your onboarding and knowledge transfer, as well as directly with the CTO.You'll play a meaningful role in shaping how the team works - contributing ideas, improving processes, and helping drive modernisation across the platform.Responsibilities:<ul><li>Design, develop, and optimise Oracle and PostgreSQL databases</li><li>Build and maintain custom integration layers</li><li>Develop and maintain ETL/ELT pipelines and data integration solutions</li><li>Advanced SQL and PL/SQL development</li><li>Data cleansing and quality activities to ensure data accuracy and integrity</li><li>Contribute to improving and formalising best practice frameworks</li><li>Work across legacy systems while driving modernisation</li></ul>Requirements:<ul><li>Minimum 5 years' experience in data engineering</li><li>Strong Oracle database experience</li><li>Advanced SQL and query optimisation skills</li><li>Solid ETL experience and proven ability to work with large, complex datasets</li><li>Ability to design and normalise database structures</li><li>Comfortable working in environments that are evolving toward best practice maturity</li><li>Strong written English for documentation and technical communication</li></ul>Desirable<ul><li>PostgreSQL experience</li><li>Scripting or programming experience</li><li>Exposure to both startup and enterprise environments</li><li>Oracle APEX, cloud platforms, or BI/analytics experience</li></ul>Apply TodaySubmit your CV directly via email to Leah van Driel on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGVhaC50b3duc2VuZC4zMjI3NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-01T22:38:32Z