<p><strong>The Opportunity<br /> <br /> </strong>Are you early in your IT Support career and looking for an environment that will genuinely support your development?</p><p>We're partnering with a well-established organisation based in Brisbane CBD that has invested heavily into its Microsoft environment and internal IT function.</p><p>This is a great opportunity for someone who wants more than just ticket-churning. You'll be joining a close-knit, high-performing team that values doing things properly, investing in its people, and providing clear progression pathways into more senior roles.<br /> <br /> <strong>The Role<br /> <br /> </strong>Reporting to the Service Desk Manager, you'll provide hands-on support across a modern Microsoft environment, working across both BAU support and ongoing improvements.</p><p>You'll gain exposure to Azure, Microsoft 365, and endpoint management, while building strong foundations across infrastructure and user support.<br /> <br /> <strong>Key Responsibilities</strong></p><ul><li>Provide L1 support across users, devices, and systems</li><li>Support Microsoft 365 (Exchange Online, Teams, SharePoint)</li><li>Manage users, groups, and access within Entra ID (Azure AD)</li><li>Assist with device management via Intune / Endpoint Manager</li><li>Troubleshoot hardware, software, and networking issues</li><li>Support onboarding/offboarding and user lifecycle management</li><li>Contribute to documentation and process improvements</li><li>Assist with small projects and system enhancements</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Experience in an IT Support / Helpdesk role (6-18 months is ideal)</li><li>Exposure to Microsoft 365 and Azure environments</li><li>Understanding of Entra ID (Azure AD), user and access management</li><li>Strong troubleshooting mindset and willingness to learn</li><li>Great communication skills and a team-first attitude</li><li>Eligibility to work in Australia</li></ul><p><strong>Why This Role?</strong></p><ul><li>Supportive, down-to-earth team with a strong focus on development</li><li>Clear progression pathways into other roles within the business</li><li>Exposure to a modern Microsoft cloud environment at scale</li><li>Opportunity to work within a purpose-driven organisation making a real impact</li></ul><p><strong>Interested?</strong></p><p>Apply now or reach out for a confidential conversation.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjkxNTU3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is partnered with a Food Manufacturer in Queensland, and they are seeking an IT Support Engineer. In this role, you will be responsible for:</p><ul><li>Manage and maintain Microsoft Windows server & VMware & Cisco environment</li><li>Monitor & troubleshoot any complex issues relating to server, virtualization and networking</li><li>Assist the service desk team by taking incoming calls and enquiries</li><li>Provie onsite support to end users</li></ul><p>Details:</p><ul><li>5 days WFO arrangement. Hours: 8am to 4pm, Monday to Friday</li><li>Onsite parking provided.</li><li>Fulltime contract of 38 hours/ week.</li></ul><p>Requirements:</p><ul><li>Working rights in Qld (no sponsorship provided)</li><li>5+ years of experience in L3 support engineer</li><li>Decent knowledge in server, virtualization and networking</li><li>Ability to work on-site in Bayside region</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNjg3MDMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>IT Support Officer</strong></p><p><strong>Greenslopes - $70,000 + Super</strong></p><p>This is a great opportunity to step into a growing environment where you'll develop your skills, not just reset passwords all day.</p><p>Joining a small, close-knit team, this role has opened due to an internal promotion, which is a good sign of progression opportunities! You'll be supported, given exposure across the environment, and trusted to take ownership as you grow.</p><p><strong>What you'll be doing:</strong></p><ul><li>Providing Level 1-2 support across users, systems, and devices</li><li>Working across Active Directory, Microsoft 365, and Entra ID</li><li>Supporting Windows 10 & 11 environments</li><li>Logging and managing tickets through ITSM tools in line with ITIL practices</li><li>Getting involved in small projects and continuous improvements</li></ul><p><strong>What you'll bring:</strong></p><ul><li>6+ months IT support experience</li><li>Exposure to AD, M365, and Windows environments</li><li>Understanding of ITIL / service management principles</li><li>Good communication and a genuine willingness to learn</li></ul><p><strong>Why this role:</strong></p><ul><li>Clear pathway for progression (this role exists because someone moved up)</li><li>Hands-on learning across a broad tech stack</li><li>Supportive team that invests in development</li><li>Stable environment with a strong team culture</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi42MTM1My4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
