<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY: </strong></p><p>This global software company operates in the Financial Trading space, developing innovative solutions used by the world's leading global exchanges, financial traders, and brokers.</p><ul><li>Successful global company with a flat structure and a supportive culture focusing on curiosity, creativity, accountability, and hard work. </li><li>Significant professional development, training, and learning opportunities.</li><li>Work alongside a knowledgeable, motivated, committed, and collaborative team.</li><li>Hybrid working.</li></ul><p> </p><p><strong>ROLE SNAPSHOT: </strong></p><p>As the Junior Application Support Analyst, you be providing technical support & troubleshooting to brokerage and trading clients who utilize the firm's financial trading solutions.</p><p>Operating in a follow-the-sun model, this role works in a close-knit local team to cover APAC hours.</p><p>Product specific training is provided.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 1 & 2 technical support to electronic trading clients and their execution systems.</li><li>Monitor & troubleshoot trades in real-time electronic trading systems.</li><li>Involvement in supporting all aspects of the trading system.</li><li>Investigation of system logs.</li><li>Daily system availability and functionality testing (server health checks, order testing etc).</li><li>Troubleshoot network connectivity. </li><li>Operate in a time critical and fast-paced environment while proactively delivering outstanding customer service.</li><li>Work with a global team in in a follow-the-sun model</li><li>Working hours are 7am-4pm & 9am-6pm (Mon-Fri)</li></ul><p> </p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / KNOWLEDGE / PERSONAL QUALITIES: </strong></p><p>Suitable for an aspiring Application Support professional with 12 months + technical support experience and demonstrated knowledge/interest of financial trading / financial markets.</p><p>Working in a small team culture fit is key, making this ideal for a collaborative team-player who is curious and loves to learn, with a genuine passion for IT + financial markets. </p><p>Someone resourceful who proactive solves problems with an 'I'll figure it out" mentality is needed.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>1-3 years Technical IT Support experience.</li><li>Demonstrated interest and knowledge in financial trading (e.g. Derivatives, Equities, Futures, Options etc).</li><li>Linux command line knowledge / skills</li><li>Python, Bash and/or SQL scripting skills are beneficial.</li><li>Logical troubleshooting skills.</li><li><strong>Demonstrated attitude & personal qualities</strong>: naturally curious/inquisitive who is intelligent and is eager to learn (enjoys labs and tinkering); possesses an 'I'll figure it out' mentality to problem solving; exceptional people, communication and customer service skills; collaborative team player.</li><li>Excited about undertaking a broad role in small team with a flat structure where you can be learning every day and chart your own path.</li></ul><p> </p><p><strong>This is a full-time permanent role located in the heart of the Sydney CBD (hybrid working available) offering $80,000 - $100,000 (plus super) + bonus - depending on experience. </strong></p><p> </p><p><strong><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013341279</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjA5NTg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.</p><ul><li>South Sydney location with free parking.</li><li>Fast-paced environment in an established yet growing business.</li><li>Broad and varied hands-on role involving a mix of remote and onsite support.</li><li>Friendly and supportive culture with a 'family feel'.</li><li>Ongoing training.</li><li>Hybrid working - once trained up - 3 days in office, 2 days WFH.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.</p><p>You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.</li><li>Support Microsoft 365, Active Directory/Entra ID, Exchange, Windows OS, network & servers, printers, mobile devices, PC's/laptops etc.</li><li>Network connectivity troubleshooting & support.</li><li>Ticketing via ConnectWise.</li><li>Support DR and backups.</li><li>Travel to customer sites for onsite support when needed (tolls, parking, mileage paid for).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for an IT Support professional from an MSP background (or similar) who enjoys fast-paced and busy environments + interacting with others in-person and over the phone.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 & L2 IT Helpdesk support experience across Microsoft technologies, incl M365 and Windows.</li><li>Proven experience providing in-person technical support.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Valid Australian drivers licence and vehicle are required + comfortable travelling to customer sites for onsite support as needed.</li></ul><p> </p><p><strong>This is a full-time permanent role offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYyNDk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This mid-sized company employs delivers critical services to the automotive and insurance industry.</p><ul><li>100+ staff in Australia across 2 offices.</li><li>In-house developed CRM solution (full training provided)</li><li>Newly created role due to growth.</li><li>Internal career path available (e.g. into Software Development)</li><li>A flat team structure where you can be involved in many different areas.</li><li>Work with a motivated, competent, friendly, and collaborative team.</li></ul><p> </p><p><strong>ROLE SNAPSHOT </strong></p><p>Newly created IT Support Analyst position responsible for level 1 technical support & troubleshooting for the company's in-house developed CRM solution + internal users' desktop hardware/software issues.</p><p>Working closely with the in-house Development & Infrastructure teams, you'll support both internal users and occasionally external customers.</p><p>Full time in office role.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Primary responsibility is to provide 1st line IT helpdesk support for IT issues & service requests for both internal and external users.</li><li><em>CRM System Support</em> - for the in-house developed CRM system</li><li><em>Testing & Release Support</em> - assist with UAT and post-release monitoring</li><li><em>Desktop Hardware/Software Support</em> - Microsoft 365, Outlook, Windows 11, workstation/laptop set up/support</li><li><em>Endpoint Security & Vulnerability Remediation</em> - basic remediation activities, applying patches, support endpoint protection & security monitoring, follow access & device management policies, escalate security incidents etc.</li><li>Mange tickets through the ticketing system.</li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p>Suitable for an aspiring IT Support professional with proven technical IT Customer Support experience triaging, troubleshoot and resolving software and/or hardware related issues.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>12-24 months IT Support experience - triage & troubleshooting software and/or hardware related issues. </li><li>Strengths in communication - strong comprehension capable of translating technical concepts into a clear and easy-to-understand manner.</li><li>Strong customer service abilities - focus on 'the customer' and who can confidently and professionally interact with staff at all levels in a business.</li><li>Motivated and smart who is not afraid to ask questions to build understanding.</li><li>Friendly and approachable personality who loves interacting with and helping users.</li><li>Able to operate in a flat team structure and be flexible/adaptable.</li><li><span style="text-decoration: underline;">Comfortable being full time in the office.</span></li></ul><p> </p><p><strong>This is a full-time permanent role located near Homebush (full time in office) and is offering $75,000 - $80,000 +super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p>Reference Number: 06800-0013398114</p><p> </p><p>This is an on-site position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjcyNjY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.</p><ul><li>Hybrid working- 3 days in, 2 days WFH (free parking available).</li><li>Mixture of on-site and remote support.</li><li>Multiple clients with up to 500 users.</li><li>Broad variety of work, ensuring no two days are the same.</li><li><strong>Driver's licence required to travel on-site to clients.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>A varied role providing onsite and remote Level 2 IT support to SMB customers.</p><p>You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Support & troubleshooting across Desktop hardware/ software.</li><li>On-site visits to clients for in-person issues.</li><li>Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management.</li><li>Network monitoring and connectivity troubleshooting.</li><li>Support customers via phone, tickets and onsite.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Ideal for an excellent communicator, who enjoys travelling to sites and communicating with end users in-person, as well as remotely.</p><p>Suited to an individual with a passion for IT support, who enjoys working in a "busy" environment where no two days are the same.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L2 IT Helpdesk support experience across Desktop hardware/ software, Microsoft technologies, incl M365 and Network troubleshooting.</li><li>Skilled in managing user accounts, permissions, and group policies via Active Directory.</li><li>Proficient Office 365 & Cloud Services Support including EntraID, MS Teams, Outlook, OneDrive.</li><li>Demonstrates ability to troubleshoot AV equipment including conferencing systems (Teams Rooms, Zoom), cameras, microphones, and displays.</li><li>Holds excellent customer service abilities and clear communication skills.</li><li><strong>Current Australian drivers licence and comfortable travelling to customer sites for onsite support</strong>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in South Sydney and is offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013387358</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjU0Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</p><p> </p><p><strong>Apply Now</strong></p><p>Please submit your resume to be considered for this role. </p><p> </p><p><strong>Job Ref: 06810-0013389891AS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTUxMzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><strong>06810-0013386592-TW</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDQxNjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the Western suburbs of Melbourne whose focus is to deliver excellent service to their customer base with top level technical solutions.</p><p><strong>The Role</strong></p><p>You will primarily provide Level 1/2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Installation of networking devices on-site</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Project assistance</li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>Due to the travel required as part of this role applicants will need their own vehicle and driver's licence. Mileage will be additionally compensated.</p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013382495TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDg5NTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company:</strong></p><p>Robert Half has exclusively partnered with a well-established and highly regarded Australian-owned organisation. This is an excellent opportunity for a Helpdesk Officer who is early in their IT career and looking to gain hands-on experience within a supportive environment.</p><p><strong>The Role:</strong></p><p>The Helpdesk Technician plays a key role in ensuring end users can effectively carry out their day-to-day work by maintaining reliable computer and telephony systems. You will be responsible for receiving, prioritising, documenting, and resolving technical support requests from internal users</p><p>This position is ideal for someone at the early stage of their IT career who is eager to learn and develop. The role offers strong exposure to a broad range of technologies within an organisation that actively promotes professional growth and internal career progression.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Provide IT and telephony support:</strong> Receive, prioritize, document, and resolve end-user help requests, including hands-on troubleshooting at the desktop level.</li><li><strong>Use diagnostic and tracking tools:</strong> Apply software and hardware knowledge, diagnostic utilities, and helpdesk systems to identify and resolve issues efficiently.</li><li><strong>Escalate complex issues:</strong> Escalate issues beyond the technician's scope promptly to senior team members.</li><li><strong>Maintain and deliver equipment/services:</strong> Manage procurement, provisioning, configuration, and maintenance of computer and telephony hardware and services.</li><li><strong>Participate in after-hours support (Once a month):</strong> Be available for emergency IT support outside normal business hours, responding promptly to calls and on-site requirements when needed.</li></ul><p><strong>Requirements: </strong></p><ul><li>6-12 months in a similar/relevant position</li><li>Exposure to M365, Active Directory & ITSM platforms</li><li>Proven experience troubleshooting desktops, software, and telephony systems in a professional environment</li><li>Excellent communication skills with a customer-focused mindset</li><li>Motivated to build skills and grow professionally in IT</li></ul><p><strong>Benefits:</strong></p><ul><li>Join a growing organisation offering exposure to a broad and evolving technology stack</li><li>Strong focus on internal growth and promotion, reflected in excellent employee retention</li><li>Supportive environment that encourages development and provides a clear career progression path</li></ul><p><strong>Apply Today:</strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjE0NzY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Triage escalated tickets from L1 team in relates to Hardware, Software, VMs and Networking</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications, Networking (Meraki), Alert & Server Monitoring (VMware/ Hyper V), and Device Management (Intune)</li><li>Document incidents and resolutions in the ticketing system</li><li>Getting involved with IT projects as required.</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 2 Technical Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking (Cisco) and VMs (VMware & Hyper V).</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNjQ5MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established organisation developing technology solutions for enterprise environments.</p><p> </p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting IT and configuring infrastructure globally.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As a <strong>Systems Administrator</strong>, you'll join a global IT team supporting Australian operations while configuring infrastructure that connects the wider business.</p><p>This is a hands-on role combining day-to-day support with project delivery, upgrades, documentation, and ongoing system improvement.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop/software and infrastructure support for critical systems.</li><li>Monitor performance, availability, and capacity, performing proactive maintenance.</li><li>Configure and support Windows/Linux servers, Virtualisation platforms, routers/switches, VPN's, firewalls.</li><li>Troubleshoot complex incidents, perform root cause analysis, and implement permanent fixes.</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning.</li><li>Partner with business stakeholders to understand requirements and recommend solutions.</li><li>Coordinate with vendors and third parties when required.</li><li>Ensure systems align with security, compliance, and internal IT standards (ISO207001 and SOC 2).</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Suitable for a Systems administrator with experience supporting users across Desktop/Software issues, as well as building and maintaining Servers, Virtualisation platforms, Networks.</p><p>Ideal for a technical guru, confident communicating with end users and senior management, and capable of 'seeing the bigger picture' to connect and improve Systems and Networks globally.</p><p> </p><p><strong>The following is required:</strong></p><ul><li>IT support and infrastructure configuration experience inside complex enterprise environments.</li><li>Experience building and maintaining <strong>Windows/Linux Servers</strong>, including Active Directory, DNS, DHCP, Group Policy.</li><li>Solid <strong>network configuration knowledge</strong> (e.g. FortiGate firewalls, Cisco routers/switches, Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting).</li><li>Experience <strong>building</strong> <strong>Virtualisation platforms</strong> (e.g. VMware, Hyper-V, Proxmox).</li><li>Microsoft 365 support experience (e.g. Outlook, Teams, OneDrive, SharePoint).</li><li>Clear communication skills and confidence engaging with business stakeholders.</li><li>Analytical problem solver focused on root cause resolution.</li><li>Organised, process-driven, and able to manage multiple priorities.</li></ul><p><strong> </strong></p><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification.</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV).</li><li>Proxmox Virtualisation experience.</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $95,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013360655</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjkyMzc3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is a family-owned fleet management organisation located on St Kilda Road. With an operations team of 12, they endorse a hands on & collaborative environment with fantastic learning & development opportunities. They are continuing to grow and so require an Administration & Customer Support Officer to support their Fleet Management & Settlements teams.</p><p><strong>Please note the organisation will be moving into a new office in the CBD in July this year.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>Working across both the Fleet Management & Settlements teams, this role Is integral to the success of the business and smooth running of operations. This is a complex industry that requires the ability to grasp a variety of concepts, so a switched on and detail-oriented nature is essential. Your role will be a mix of <strong>Administration</strong>, <strong>Accounts</strong> and <strong>Customer Support.</strong></p><p>This is a <strong>temporary </strong>role commencing ASAP and for the right candidate it has the view to convert into a long term <strong>permanent </strong>position. They operate Monday-Friday, 38-hour week, <strong>2/3 days in office + 3 from home</strong> per week (once training is complete).</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your key duties will include:</p><ul><li>Processing client reimbursements and lease settlements in the system</li><li>End of lease account reconciliations</li><li>Responding to customer enquiries via phone and email, resolving any frustrations or disputes</li><li>Forwarding Payout letters to customers and responding to payout enquiries</li><li>General administrative tasks and projects wherever required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in an Administrative role - <strong>2/3 years minimum </strong></li><li>Previous experience providing exceptional Customer Service</li><li>A system and technology savvy approach</li><li>Exceptional attention to detail, initiative & adaptability</li><li>Have full working rights in Australia</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Hybrid working model offered!</li><li>Be part of a stable and growing business!</li><li>Opportunity to convert into a permanent long-term position!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> <strong>06810-0013395353</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMjc2MzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a growing Brisbane-based MSP supporting enterprises across South-East Queensland. This is a fantastic opportunity for junior techs to join a structured, process-driven service desk.</p><p>Our client is seeking a structured Level 1 IT Support Analyst to manage first-touch ticket triage and initial resolution across a multi-client MSP environment. This hands-on role formalises the Level 1 function, strengthens ticket triage, and provides a pathway into Level 2 support, giving you real impact and career growth from day one.<br /><br /> While based in Brisbane, the role primarily services Gold Coast clients. It is 90% remote and 10% onsite, with weekly visits to the Brisbane office - effectively four days working from home.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact for inbound tickets and calls via phone and email</li><li>Perform triage for each ticket, logging and categorising requests through the ITSM tool</li><li>Assist with software installations, updates, and troubleshooting</li><li>Respond to and resolve tickets promptly and/or escalate accordingly</li><li>Take ownership of customer environments, providing specialist expertise and acting as an escalation point for IT Support Coordinators and Technicians</li><li>Commitment to continuous learning and staying up-to-date with emerging technologies</li><li>Provide 90% remote support and 10% onsite for Gold Coast clients</li></ul><p><strong>Requirements: </strong></p><ul><li>12-24 months experience in an MSP</li><li>Strong technical knowledge across Windows environments, Active Directory, Exchange/O365</li><li>Hands-on experience with hardware setup, troubleshooting, and peripherals</li><li>Excellent written and verbal communication, with a focus on customer service and relationship-building</li><li>Ability to work independently and collaboratively in a team environment</li><li>Strong organisational, time management, and problem-solving skills</li><li>Relevant technical qualifications and certifications; ITIL or other service management certifications are highly desirable</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><p>This role offers plenty of room for growth, with a clear pathway to progress your career. Our client is growing and actively supports continuous learning and skill development. They foster a positive culture with strong mentoring, collaboration, and a focus on helping you succeed, all while offering a 4 day WFH model!</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc2ODExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Provide timely technical support to end users, including corporate & blue-collar workers</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications</li><li>Escalate issues to appropriate teams</li><li>Document incidents and resolutions in the ticketing system</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 1 Help Desk Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking and Servers.</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuOTM5NjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a <strong>Customer Service Team Leader</strong> to join their collaborative support team.</p><p>This is a great opportunity to step into a leadership role within a purpose-driven tech organisation with a supportive team culture, where you'll lead a small team while remaining hands-on with customers in a fast-paced environment!</p><p> </p><p><strong>The Role:</strong></p><ul><li>Lead the day-to-day operations of a customer support team across Australia and the Philippines</li><li>Provide hands-on support to customers via phone, email and live chat</li><li>Act as the first escalation point for complex or sensitive customer issues</li><li>Coach and support team members through regular feedback, guidance and training</li><li>Monitor team performance, maintain CRM records and identify opportunities to improve support processes</li></ul><p> </p><p><strong>About You:</strong></p><ul><li>A proactive leader who enjoys coaching others and helping team members succeed</li><li>Minimum 6 months experience in a <strong>Customer Service Team Leader or Supervisor role </strong></li><li>Strong written and verbal communication skills, including handling complex customer conversations</li><li>Highly organised with the ability to manage multiple priorities in a fast-paced environment</li><li>Comfortable using CRM systems and customer support tools</li></ul><p>If this sounds like the right next role for you, we highly advise you apply.</p><p>This role is <strong>3 days on-site, 2 days WFH.</strong></p><p> </p><p>This is a hybrid </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuNzUyMTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A multinational technology company focused on innovative measurement tools and digital solutions is seeking to grow its team. Combining physical and digital expertise, the business develops technology that helps large, complex industries improve design, operations, and efficiency.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You'll step into a Linux-focused Level 2 Systems Engineer role where you'll support a diverse technology stack spanning systems, software, networking, and hardware. Working within a collaborative and customer-facing team, you'll tackle real technical challenges while helping deliver reliable, high-performing solutions.</p><p>This is a well-suited role for someone who enjoys practical problem solving, scripting, and working across both systems and software in a supportive engineering environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide Level 2 support for Linux-based systems, troubleshooting issues across infrastructure, internal software, networking, and hardware.</li><li>Act as a technical escalation point, managing and resolving customer support tickets and interacting directly with users.</li><li>Perform Linux system administration and support internal applications and platforms, including basic database and network troubleshooting.</li><li>Assist with scripting and software troubleshooting (Bash, C/C++, Ruby on Rails) to support internal platforms and automation.</li><li>Participate in a collaborative, people-focused team, including on-call support rotations (once per month).</li></ul><p><strong>Requirements: </strong></p><ul><li>Strong Linux administration skills and experience supporting production systems.</li><li>Familiarity with networking fundamentals, basic database (SQL) administration, and hardware troubleshooting.</li><li>Customer-facing experience with the ability to handle support tickets and communicate technical issues clearly.</li><li>Scripting or software knowledge (Bash, C/C++, Ruby, or similar) is highly desirable.</li></ul><p><strong>Benefits</strong></p><ul><li>Flexible working environment with remote options</li><li>Large, collaborative, and supportive teams</li><li>Investment in professional development and education</li><li>Opportunities to work with cutting-edge technologies</li><li>Health, wellness, and wellbeing support</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjIyNDc5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Must have experience in hotel, accommodation, or hospitality settings</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>Available to work on a rotating roster between 7am and 7pm</li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship<br /> </li></ul><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Rotating roster between 7am and 7pm</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013322088BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjY4NzMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Provide support to B2B customers via phone and email</p><ul><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Experience in hotel, accommodation, or hospitality settings (advantage)</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li><span data-teams="true">Available to work part-time, 3 days per week (Mon to Fri) on a rotating roster between 7am and 7pm</span></li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Part-time role working 3 days a week (8 hour shifts), on a rotating roster between 7am and 7pm (Mon to Fri) </li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06810-0013385204BS</p><p><strong><em> </em></strong></p><p><strong>This is a part-time, hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQ2Njc1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a Customer Service Specialist to join their collaborative team.</p><p>This is a great opportunity to join a purpose-driven tech organisation with a supportive team culture, where you'll gain exposure to a fast-paced environment and build valuable customer experience skills.</p><p> </p><p><strong>The Role:</strong></p><ul><li>Provide friendly, timely support to customers via <strong>phone, email, and live chat</strong></li><li>Investigate and resolve customer enquiries from start to finish</li><li>Escalate technical or complex cases to internal teams and follow through to resolution</li><li>Maintain accurate records of customer interactions within the CRM</li><li>Work closely with internal teams to share customer feedback and improve processes</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Minimum 6 months experience in a <strong>customer service or support role</strong></li><li>Excellent <strong>written and verbal communication skills</strong></li><li>Comfortable learning and navigating <strong>new systems and software</strong></li><li>Strong attention to detail and ability to manage multiple enquiries</li><li>Positive, team-oriented mindset with a genuine passion for helping customers</li></ul><p> </p><p>If this sounds like the right next role for you, we highly advise you apply.</p><p><em>This role is 3 days on-site, 2 days WFH. </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuMDIwNzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p>Reference Number: (Input Job Order no. 06800-0013386603)</p><p><br />This is a hybrid OR remote OR <strong>on-site position.</strong></p><p><br />Our client, a highly regarded and established superannuation organisation, is seeking an experienced <strong>Advice Service Officer</strong> to join their excellent team based in Rockhampton.</p><p>This is a pivotal support role, working closely with Financial Advisers to deliver high-quality, compliant and member-focused advice services. You will coordinate the end-to-end advice support process, ensuring accuracy, regulatory compliance and an exceptional customer experience.</p><p><strong><br />The Opportunity</strong></p><p>Working collaboratively with Advisers and internal teams, you will:</p><ul><li>Manage member and employer enquiries (phone and in-person)</li><li>Support Advisers in preparing Statements of Advice (SOAs)</li><li>Prepare and collate documentation required to implement advice</li><li>Coordinate and oversee implementation of advice recommendations</li><li>Maintain CRM data integrity and ensure accurate record keeping</li><li>Conduct proactive member follow-ups as part of service campaigns</li><li>Ensure all service standards, compliance obligations and regulatory requirements are met</li><li>Identify and contribute to continuous process improvement initiatives</li></ul><p>This role requires strong attention to detail, confidence in communicating financial information, and the ability to manage multiple priorities within a structured and compliance-driven environment.</p><p><strong><br />About You</strong></p><p>To be successful, you will bring:</p><ul><li>Exceptional written and verbal communication skills</li><li>High attention to detail and accuracy</li><li>Ability to manage competing deadlines</li><li>Strong problem-solving capability</li><li>A professional, calm and member-focused approach</li><li>RG146 qualification (preferred); however, candidates without accreditation will be supported to obtain it.</li><li>Experience within superannuation and/or financial advice (desirable - not essential)</li></ul><p>You are proactive, highly organised and genuinely committed to delivering quality outcomes for members.</p><p><strong><br />The Environment</strong></p><p>Our client offers the opportunity to join a collaborative and purpose-driven superannuation organisation that is committed to:</p><ul><li>Member-first service</li><li>Regulatory excellence</li><li>Continuous improvement</li><li>Professional development and ongoing industry education</li><li>Inclusive and supportive workplace practices</li></ul><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjYxNTMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a well-established, successful, and growing Australian organisation who employ 200+ staff across the country.</p><ul><li>Privately owned business with a relatively flat organisational structure and a 'family feel'.</li><li>Energetic and agile leadership team who operate in a fast-paced environment where change is embraced.</li><li>Investment in IT & cybersecurity uplift, including a move to SaaS.</li><li>Friendly and collaborative team environment.</li><li>Parking available. </li><li>Hybrid working.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>As the IT services, you'll manage a small internal IT team and be accountable for ensuring the stability, security, performance and improvement of IT Services to the organisation.</p><p>It's a hands-on, forward thinking, and interactive role, operating in a fast-paced environment, helping to transform and uplift the IT Services function.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Vendor Management: </strong>extensive relationship building with and management of third-party providers, ensuring SLA's and KPI's are met.</li><li><strong>IT Service Delivery: </strong>accountable for ensuring the availability, reliability, performance, and security of IT Services, including cloud & on-prem infrastructure, networks, and SaaS solutions.</li><li><strong>Cybersecurity Strategy:</strong> develop and implement a clear cybersecurity strategy aligned to business goals.</li><li><strong>Data Privacy:</strong> take ownership of Data Privacy, including ongoing risk management and the approach to improving the managing personal data.</li><li><strong>Team Management:</strong> manage and develop a small IT team across Service Desk & Infrastructure (onshore and offshore staff)</li><li><strong>Collaboration & Leadership</strong>: contribute to the Shared Services leadership team; form & nurture internal relationships with cross-functional teams; create a culture of continuous improvement in the IT Services team; budget management.</li></ul><p> </p><p><strong>Key Deliverables: </strong></p><ul><li>Assist in the migration from on-prem to SaaS business applications.</li><li>Improve vendor management.</li><li>Rebuild and improve the perception of the IT Services team.</li><li>Form strong relationships and improve collaboration with internal IT project teams and other departments.</li><li>Data Privacy - continuous uplift, risk management, and advisory.</li><li>Cyber security - assessment and uplift then develop the ongoing cyber strategy / roadmap + continuous education.</li><li>Upskill and develop the current IT Services team.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p>Suitable for an IT Manager / IT Services Manager (or similar) with a background operating in small to mid-sized yet complex environments.</p><p>Ideal for someone energetic, forward thinking, and solution focused who embraces change and enjoys solving business problems through technology.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li>Experience: proven IT Operations leadership experience within small to mid-sized yet complex organisational structures, encompassing IT Service Desk, Infrastructure, Cloud, and Cybersecurity.</li><li>Vendor management: demonstrated success forming relationships with and managing third party vendors, including SaaS providers, to deliver commercially minded IT services.</li><li>Proven track record: improving the perception of IT; leading cybersecurity and Data Privacy uplift/improvement initiatives; leading & developing high performing teams.</li><li>Communication: succinctly translate technical IT concepts into easily understandable business language.</li><li>Cybersecurity, Data Privacy, Risk Management: demonstrated knowledge/experience prioritising, adapting, and aligning to enable business objectives</li></ul><strong>Attitude & personality:</strong><br /><ul><li>Enjoys undertaking broad roles inside close-knit team environments.</li><li>Customer-service and solution focused mindset.</li><li>Commercially savvy and forward-thinking individual eager to make a difference.</li><li>Natural collaborator who thrives when engaging with others to understand their business problems and solving them through IT.</li><li>At their best in fast-paced, busy, and growing environments where change is embraced.</li><li>Friendly and approachable personality.</li></ul><p> </p><p><strong>This is full time permanent role offering $</strong><strong>175,000 - $190,000 </strong><strong>(</strong><strong>plus super)- depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p>Reference Number: 06800-0013389920</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU0ODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /><br />Starting 10th March! Monday - Friday, 9-5 p.m - 7-9 month temp contract.<br /><br />Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day mandatory working in the office! <br /><br /><strong>The Role<br /></strong><br />Contract opportunity for a Customer Service super star.<br /><br />Your role will be reach out to NDIS participants to gain approvals and documentation. You will also deal with a wide variety of customers including Carers of people with a disability and Support Co-ordinators. You will also be required to liaise with the NDIS to provide updates and submit relevant forms and documentation onto the NDIS portal. <br /><br />Please note *** you will require an NDIS Check and valid Police Check (or be willing to attain these).</p><p><strong>Your Profile<br /></strong><br />You will have some great Customer Service experience and will enjoy helping people from all walks of life. Strong attention to detail and administration skills are essential!<br /><br />Please note that a car is essential for this role.</p><p>$35.19/hour plus super.</p><p><br /><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.</p><p><br />Job Reference Number: 06830-0013387271CR</p><p> <br />This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4zMDg2NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic opportunity to join a national IT managed service provider with a strong focus on customer service, which has meant their client base remains loyal and returns to them time and time again.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will primarily provide L2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (EntraID, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Onsite client visits (car and drivers' licence are needed)</li><li>Assist with project tasks. </li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Server knowledge</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p>Job Reference No: 06810-0013390530TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzk3MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>We are looking for a commercially minded and technically capable Product Specialist to own and grow specific solutions within the ServiceNow ecosystem.</p><p>If you enjoy sitting at the intersection of product, sales, delivery and customer success - and want to be a go-to expert - this role is for you.</p><p> </p><p><strong>About the Role</strong></p><p>As the Product Specialist, you will be the subject matter expert for two core solutions. You will combine deep technical understanding with strong stakeholder engagement to ensure delivery of industry-leading outcomes.</p><p>You'll work closely with the Product Manager to support product delivery, vendor relationships, reporting requirements and national go-to-market initiatives - while proactively driving adoption and revenue growth.</p><p>You will be the first point of contact for anything related to your allocated solutions, across both internal and external stakeholders.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain deep technical product expertise of scoped applications.</li><li>Present solutions to new and existing clients (remote and in-person).</li><li>Support pre-sales scoping, solution design and technical validation.</li><li>Assist with tenders, proposals and quote documentation.</li><li>Deliver product sales training and enable the MIT sales team. </li><li>Act as the first escalation point for product-related incidents.</li><li>Collaborate with technical team to investigate and resolve issues.</li><li>Maintain accurate support records and continuously improve support processes.</li><li>Ensure knowledgebase and documentation remain current.</li><li>Partner with Marketing to develop and maintain GTM materials including datasheets and customer-facing assets.</li></ul><p> </p><p><strong>What Success Looks Like</strong></p><ul><li>Strong product expertise and relevant certifications maintained.</li><li>Positive customer feedback from engagements and onboarding.</li><li>Measurable licence growth and customer expansion.</li><li>Effective vendor partnerships delivering commercial advantage.</li><li>Accurate, up-to-date documentation and GTM materials.</li><li>High-quality, successful product implementations.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Strong understanding of ServiceNow (desired).</li><li>Commercially aware with the ability to support sales growth.</li><li>Confident presenter and communicator.</li><li>Structured and organised, with strong documentation skills.</li><li>Comfortable working cross-functionally across Sales, Delivery, Marketing and Operations.</li><li>Proactive, relationship-driven and outcomes-focused.</li></ul><p>Due to the nature of customer environments you will be partnering with candidates will need to be Australian Citizens and eligible for Baseline Security Clearance.</p><p> </p><p><strong>Why Join?</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</p><p> </p><p><strong>This is a hybrid position.</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p><em>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</em></p><p><strong><em> Job Order Number: </em>06810-0013394551 - TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk4NzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Role</strong></p><p>Our client is looking for an experienced Senior Systems Engineer to act as a key escalation point as well as delivering projects. You'll ensure the stability, security and performance of client environments while delivering cloud and infrastructure solutions.</p><p>This role is hands-on across Azure, Microsoft 365, Intune, Hybrid environments and Entra ID, combining deep technical expertise with strong customer engagement and service discipline.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical presales support across Azure, M365, Intune and Hybrid environments, as well as network solutions</li><li>Contribute to technical design, deliver project tasks and independently deliver smaller projects</li><li>Act as senior escalation point for complex issues by supporting tickets, major incidents, problem and change management</li><li>Support Service Delivery processes and continuous improvement</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Microsoft Cloud certification (AZ-104 and/or MS-102)</li><li>Highly regarded: MD-102, ThreatLocker, CCNA, Fortinet</li><li>Australian Driver's Licence</li></ul><p> </p><p><strong>Experience & Skills</strong></p><ul><li>5+ years in a similar senior engineering/support role</li><li>Proven cloud migration experience (Intune, SharePoint, Hybrid, Entra ID)</li><li>Strong systems and network design, and security knowledge</li><li>Technical expertise in:</li><li>Azure, Microsoft 365, Intune</li><li>Windows Server, Active Directory, Group Policy</li><li>Networking (switching, routing, firewall, VPN)</li><li>Azure IaaS</li><li>Backup (Veeam/Azure) and storage (SAN/NAS/DAS)</li><li>Exchange Online and Microsoft Defender suite</li><li>Professional strengths:</li><li>Strong communication and documentation skills</li><li>Analytical problem solver with commercial awareness</li><li>Collaborative and customer-focused</li></ul><p> </p><p><strong>Apply Now</strong></p><p>If you are interested in this role, please click the Apply Now button below.<br /><br /></p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuODU0MTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p>Our client is a well-established global organisation with offices across Australia and internationally. They are committed to supporting their employees' growth and providing a collaborative work environment.<br /> </p><p>They are seeking a strong Level 2 Support Engineer to join their IT team on a 6-month contract with the potential for permanency. This role will cover both BAU and project work, based on-site 5 days a week across their Mascot and Sydney CBD offices.</p><p> </p><p><strong>Your tasks/responsibilities will be:</strong></p><ul><li>Manage the processes of incoming calls to the Service Desk via telephone, e-mail, self-service portal, walk-in, event management, to ensure courteous, timely, and effective resolution of end user issues.</li><li>Coordinate and / or perform hands-on fixes at the desktop level, including installing and upgrading software, installing / deploying hardware, configuring systems and applications.</li><li>Managing Windows and Mac operating systems, Azure Active Directory, Office 365, and networking.</li><li>Provide ongoing development / maintenance of SCCM deployment images and software release packages.</li><li>Take initiative by proposing improvements, workarounds, and solutions.</li></ul><p> </p><p><strong>Experience required:</strong></p><ul><li>Exceptional knowledge and experience with computer hardware, mobile devices (IOS & Android), IP phones, videoconferencing, teleconferencing, printers (office and industrial), time clocks (Kronos), kiosks, and peripherals</li><li>Strong working knowledge in Microsoft 365 including managing users in Active Directory and Exchange.</li><li>Knowledge of creating / maintaining SCCM deployment image for computers include building software packages for releasement.</li></ul><p> </p><p>If you are looking for an exciting opportunity to work in a fast-growing organisation as part of a team of talented engineers, this is the role for you!</p><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy44NDIxOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
