<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This Professional Services Consulting & Technology Advisory firm employs over 5000 staff in 80+ offices around the world. </p><p>Their Technology Consulting Practice works with large Enterprise clients to become trusted advisors across Technology Strategy; Technology Governance, Risk, Compliance; Cyber Security; Digital Transformation; and Technology Assurance.</p><p> </p><p><em>Benefits include: </em></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to deliver Technology Assurance engagements (cyber, cloud, data governance, privacy, ITGC, IT internal audit etc) across various enterprise clients.</p><p>You will be in a client-facing role, leading and directing the planning and execution of internal IT audit reviews for a diverse range of enterprise clients.</p><p> </p><p><em>Key responsibilities include:</em></p><ul><li>Identify & evaluate complex technology risks and design robust approaches and testing procedures.</li><li>Lead end-to-end technology assurance internal audit reviews across a broad range of areas - cyber, cloud, data governance, privacy, ITGC, IT internal audit etc.</li><li>Act as a key reviewer for engagement quality on audit findings and client reporting.</li><li>Work with audit executives, senior management and audit committees to ensure overall client satisfaction on multiple programs of work.</li><li>Make recommendation for more effective and efficient technology controls.</li><li>Lead stakeholder meetings/workshops.</li><li>Preparation of internal audit reports based on findings.</li><li>Some business development accountabilities.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven Technology Assurance / IT Internal Audit / Tech Risk professional with consulting experience and who is hungry to grow their career inside a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><strong><em>Required Knowledge / Skills / Experience:</em></strong></p><ul><li>Proven experience leading multiple complex Tech Assurance, IT Internal Audit, and/or IT Risk Assurance engagements.</li><li>Experience delivering a broad range of assurance engagements e.g. cyber, cloud, data governance, privacy, ITGC, third-party risk management etc.</li><li>Consulting experience is essential.</li><li>Relevant tertiary education and certifications (e.g. CISA, CISM, CRISC, CISSP etc).</li><li>Strong knowledge of various tech, assurance or risk management frameworks such as NIST, ISO 27001, COBIT.</li><li>Proven experience leading and developing staff.</li></ul><p><strong> </strong></p><p><strong><em>Required Soft Skills: </em></strong></p><ul><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written), especially when presenting at Audit Committee or Senior Leadership meetings.</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct, including when having difficult client conversations (e.g. audit findings)</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Team player</span> - enjoys collaborating and knowledge sharing with other to achieve outcomes.</li><li><span style="text-decoration: underline;">Commercial mindset</span>: keen eye for identifying business problems and opportunities to solve them.</li><li>Keen to progress a career in consulting.</li></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $140,000 - $180,000 +super (including base salary and bonus) - depending on experience. </em></strong></p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013396265</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU4NTE3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This Professional Services Consulting & Technology Advisory firm employs over 5000 staff in 80+ offices around the world. </p><p>Their Technology Consulting Practice works with large Enterprise clients to become trusted advisors across Technology Strategy; Technology Governance, Risk, Compliance; Cyber Security; Digital Transformation; and IT Internal Audit.</p><p> </p><p><em>Benefits include: </em></p><ul><li>A non-political environment with merit-based promotions meaning your career is in your own hands.</li><li>Clear career path and progression opportunities.</li><li>Extensive ongoing professional development & training opportunities.</li><li>Flat structure giving you direct access to tenured leaders in the business. </li><li>Hybrid working - work/life balance with flexible working hours.</li><li>Varied and interesting engagements working with large and highly recognizable clients across Financial Services, Banking, State & Federal Government, Energy, Resources etc.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT</span></strong></p><p>Consulting-style role to deliver Technology Assurance engagements (cyber, cloud, data governance, privacy, ITGC, IT internal audit etc) across various enterprise clients.</p><p>You will be in a client-facing role, assisting to scope, plan and coordinate the execution of internal IT audit reviews for a diverse range of enterprise clients.</p><p> </p><p><em>Key responsibilities include:</em></p><ul><li>Identify & evaluate complex technology risks and design robust approaches and testing procedures.</li><li>Lead and contribute towards end-to-end technology assurance internal audit reviews across a broad range of areas - cyber, cloud, data governance, privacy, ITGC, IT internal audit etc.</li><li>Make recommendation for more effective and efficient technology controls.</li><li>Involvement in running stakeholder meetings/workshops.</li><li>Preparation of internal audit reports based on findings.</li><li>Mentor and train junior consultants. </li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">A SUITABLE CANDIDATE? </span></strong></p><p>Suitable for a motivated and driven IT Internal Audit & IT Risk Assurance professional who is keen to grow their consulting career in a supportive and non-political environment with merit-based promotions.</p><p>Ideal for someone who enjoys varied work and can work on multiple projects.</p><p> </p><p><em>The following knowledge / skills / experience is required: </em></p><ul><li>Proven IT Internal Audit & IT Risk Assurance experience. </li><li>Knowledge of IT internal audit processes and methodologies - including flow charts, risk & control matrix, risk assessments, process mapping etc.</li><li>Relevant tertiary education and certifications (e.g. CISA, CISSP, QSA etc) </li><li>Knowledge across at least 2 of the following:</li><ul><li>IT Internal Audit and Risk Assurance</li><li>IT Project Assurance</li><li>IT Governance</li><li>IT Risk and Controls (ITGC, SOX etc)</li><li>Information Security</li><li>Policy & standards e.g. ISO 27000, PCI-DSS</li></ul></ul><ul><li><strong>Soft skills are key: </strong></li><ul><li><span style="text-decoration: underline;">Communication skills </span>- clear and impactful communication skills (both verbal and written).</li><li><span style="text-decoration: underline;">Professionalism</span> - presentation, interactions, and conduct.</li><li><span style="text-decoration: underline;">Eagerness</span> - willingness to take on additional responsibilities.</li><li><span style="text-decoration: underline;">Accountability</span> - values taking ownership of tasks and delivering excellence.</li><li><span style="text-decoration: underline;">Team player</span> - enjoys collaborating and knowledge sharing with other to achieve outcomes.</li><li>Keen to progress a career in consulting.</li></ul></ul><p> </p><p><strong><em>This is a full time permanent full located in the Sydney CBD and is offering circa $100,000 - $124,000 +super (including base salary and bonus) - depending on experience. </em></strong></p><p> </p><p><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></p><p> </p><p>Reference Number: 06800-0013396278</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjg2NTM3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>Permanent, full-time technical leadership opportunity where you will own architecture, elevate engineering standards, and shape the future of a globally deployed product.</p><p>You will lead a high-performing squad, taking full accountability for technical delivery, architecture decisions, and engineering excellence.</p><p> </p><p><strong>This role is ideal for someone who:</strong></p><ul><li>Thrives in modernising and scaling complex systems</li><li>Are confident balancing legacy & modern architectures</li><li>Enjoys mentoring engineers while staying hands-on</li><li>Wants meaningful impact in a high-trust, regulated environment</li></ul><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Owning architectural decisions with a strong focus on scalability, security, and reliability</li><li>Leading development of distributed, backend-heavy systems</li><li>Driving code quality, reviews, standards, and best practices</li><li>Optimising performance and improving system resilience</li><li>Collaborating with other Tech Leads on enterprise-wide architecture</li><li>Managing workload prioritisation and end-to-end delivery</li><li>Influencing both technical and non-technical stakeholders</li></ul><p> </p><p><strong>Technology Environment</strong></p><ul><li>.NET Core / C# / Entity Framework / Microservices / SQL</li><li>JavaScript / TypeScript</li><li>Amazon Web Services</li><li>Agile | Scrum | CI/CD</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Proven experience scaling or migrating complex systems without disrupting critical legacy applications</li><li>Strong performance optimisation and scalability experience</li><li>Exposure to sensitive or regulated data environments (highly regarded)</li><li>Commercial acumen and high emotional intelligence</li><li>Confident communicator who can translate technical concepts to business stakeholders</li><li>Experience mentoring and influencing full-stack engineers</li><li>Unlimited Full-Working Rights in Australia</li></ul><p> </p><p> </p><p>Reference Number: 06800-0013362665</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uNTU3MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half Technology are working alongside a well-known not-for-profit organisation in Brisbane who are looking to expand their agile delivery team with a newly refined Software Tech Lead. Our client is a house-hold name and are a 'for purpose' business going through a period of growth. They pride themselves in the services that they offer to the community which is reflective of their internal, family-like culture. </p><p><strong><span style="text-decoration: underline;">The Role<br /><br /> </span></strong>This is a newly refined position which sits within the Delivery team and will involve a blend of hands on coding and solution design, along with technical and team leadership of a team of two developers. As a rough split, the role will be 50% hands on technical and 50% strategic and leadership. Below are some additional responsibilities:<strong><span style="text-decoration: underline;"><br /> </span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Involvement in the design, development, implementation and support of the SaaS platforms and existing applications. </li><li>Write robust code using modern frameworks including .NET, C# and SQL Server applications</li><li>Identify and encourage areas of growth and improvement within the team.</li><li>You will work on multiple different applications with different technologies at times.</li><li>Provide technical and people leadership across the agile delivery team and lead the development of integration solutions</li><li>Collaborate with senior stakeholders and work closely with the Data teams to improve business efficiencies</li></ul><p><strong> Requirements: </strong></p><ul><li>Experience in a technical and team leadership role where you have been hands on as well as a people leader simultaneously</li><li>Extensive experience working with .NET, C#, SQL Server, Azure, etc.</li><li>Experience working in an Agile environment and be very familiar with DevOps, CI/CD, etc.</li><li>Working knowledge of Function Apps, Azure Logic Apps, Powershell, etc.</li><li>Knowledge of how integrations work would be beneficial</li></ul><p><strong><span style="text-decoration: underline;">Apply Today<br /></span></strong>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5uZXZpbGxlLjU5ODA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company:</strong></p><p>Robert Half has exclusively partnered with a well-established and highly regarded Australian-owned organisation. This is an excellent opportunity for a Helpdesk Officer who is early in their IT career and looking to gain hands-on experience within a supportive environment.</p><p><strong>The Role:</strong></p><p>The Helpdesk Technician plays a key role in ensuring end users can effectively carry out their day-to-day work by maintaining reliable computer and telephony systems. You will be responsible for receiving, prioritising, documenting, and resolving technical support requests from internal users</p><p>This position is ideal for someone at the early stage of their IT career who is eager to learn and develop. The role offers strong exposure to a broad range of technologies within an organisation that actively promotes professional growth and internal career progression.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Provide IT and telephony support:</strong> Receive, prioritize, document, and resolve end-user help requests, including hands-on troubleshooting at the desktop level.</li><li><strong>Use diagnostic and tracking tools:</strong> Apply software and hardware knowledge, diagnostic utilities, and helpdesk systems to identify and resolve issues efficiently.</li><li><strong>Escalate complex issues:</strong> Escalate issues beyond the technician's scope promptly to senior team members.</li><li><strong>Maintain and deliver equipment/services:</strong> Manage procurement, provisioning, configuration, and maintenance of computer and telephony hardware and services.</li><li><strong>Participate in after-hours support (Once a month):</strong> Be available for emergency IT support outside normal business hours, responding promptly to calls and on-site requirements when needed.</li></ul><p><strong>Requirements: </strong></p><ul><li>6-12 months in a similar/relevant position</li><li>Exposure to M365, Active Directory & ITSM platforms</li><li>Proven experience troubleshooting desktops, software, and telephony systems in a professional environment</li><li>Excellent communication skills with a customer-focused mindset</li><li>Motivated to build skills and grow professionally in IT</li></ul><p><strong>Benefits:</strong></p><ul><li>Join a growing organisation offering exposure to a broad and evolving technology stack</li><li>Strong focus on internal growth and promotion, reflected in excellent employee retention</li><li>Supportive environment that encourages development and provides a clear career progression path</li></ul><p><strong>Apply Today:</strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjE0NzY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half Brisbane, Australia (On-site)</p><p> </p><p><strong>About the Role</strong></p><p>An exceptional leadership opportunity has arisen within our ANZ team. We are actively seeking a dynamic, driven recruitment people leader to join one of our highest-performing practices across the region. Based in our Brisbane office, this role offers the opportunity to make a significant impact in the Technology recruitment space in Brisbane.</p><p> </p><p><strong>Who We Are</strong> 🌏</p><p>Our Brisbane operations exemplify excellence across ANZ, with a strong and loyal client base, and a tenured team known for their high-performance mindset.</p><p>As the world's first and largest specialised recruitment consultancy, we were named to <em>Fortune</em>® Most Admired Companies™ for the 29th consecutive year being the only company in our industry to be included. We are committed to continuous improvement, innovation, and fostering an inclusive, fun, and rewarding work environment where you can thrive.</p><p> </p><p><strong>Who You Are</strong> đź’</p><p>You are a results-driven sales leader ready for your next challenge. A strong communicator with an inclusive leadership style, you lead by example through personal billings while prioritising team development and success. Ideally, you have experience managing a team of consultants and eager to take the next step into a bigger leadership role.</p><p>Your background includes:</p><ul><li>A proven track record of upper-quartile recruitment performance</li><li>Experience in building, mentoring, and developing teams</li><li>A demonstrated ability to drive exceptional results for clients and candidates</li></ul><p> </p><p><strong>Key Responsibilities</strong></p><p>As a Division Manager you will be responsible for:</p><ul><li>Leading and managing a team while collaborating across the Brisbane office</li><li>Developing existing client relationships and recapturing business</li><li>Driving new business development and leveraging cross-selling opportunities</li><li>Strengthening internal processes to enhance efficiency and effectiveness</li><li>Hiring, onboarding, and retaining high-performing staff</li><li>Fostering an inclusive, high-performing sales culture</li></ul><p> </p><p>In this role, you will:</p><ul><li>Expand your professional network to grow new and existing business</li><li>Build a strong talent pipeline to meet client needs</li><li>Deliver full-cycle recruitment solutions with a consultative approach</li><li>Analyse market trends and provide insights to clients</li><li>Evaluate both technical and cultural fit for candidate placements</li><li>Represent candidates effectively in the marketplace</li><li>Partner with your team to ensure the highest quality service delivery</li></ul><p> </p><p><strong>What We Offer</strong> âś”</p><p>Joining Rober Half means gaining access to industry-leading benefits, including:</p><ul><li><strong>Competitive compensation:</strong> Base salary + super + uncapped commission</li><li><strong>Training & development:</strong> Industry-leading training, mentorship, and tailored career growth opportunities</li><li><strong>Technology & innovation:</strong> Access to cutting-edge AI and recruitment tech</li><li><strong>Recognition & rewards:</strong> National and global awards, including an annual international recognition event in Las Vegas</li><li><strong>Global career mobility:</strong> Opportunities to work across the world</li><li><strong>Wellbeing & CSR initiatives:</strong> Extensive mental health resources, progressive leave policies, paid charity days, and a strong commitment to Inclusion</li></ul><p> </p><p><strong>How to Apply</strong></p><p>If this sounds like the perfect next step for you, apply today. Applicants must have full working rights in Australia or relevant sponsorship for permanent employment.</p><p>At Robert Half, inclusion is embedded in our DNA. We celebrate unique perspectives, backgrounds, and ideas-allowing you to bring your authentic self to work while contributing to a more inclusive and innovative workplace.</p><img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci44NTYwOS4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>An Australian technology company operating within the life sciences and diagnostics sector is seeking a Business Development Manager to support its next phase of international growth.</p><p>The organisation designs and manufactures specialised diagnostic technologies used by laboratories and research organisations globally. With an established reputation in the market and customers across multiple continents, the business is now looking to expand its commercial presence and increase visibility across key international markets.</p><p>This role will focus on building new commercial relationships with organisations developing and commercialising diagnostic tests, while helping expand the company's global customer base.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a rare opportunity to join a highly respected Australian technology business and help drive international growth within the life sciences sector.</p><p>Working closely with the senior leadership team and an existing international sales presence, you will focus on developing new relationships with diagnostics developers, life sciences companies, and research laboratories.</p><p>The role combines business development, strategic relationship building, and market development, and will play an important part in expanding the organisation's international footprint.</p><p>Key Responsibilities include:</p><ul><li>Identify and develop new business opportunities with life sciences and diagnostics organisations globally</li><li>Build relationships with laboratories, diagnostic developers, and research groups</li><li>Convert inbound leads generated through marketing initiatives and industry exhibitions</li><li>Represent the organisation at international industry conferences and trade exhibitions</li><li>Develop strategic partnerships within the diagnostics and life sciences ecosystem</li><li>Support marketing initiatives that increase brand awareness and lead generation</li><li>Work closely with engineering and technical teams to understand product capabilities and customer needs</li><li>Contribute to the growth of the company's international commercial presence</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>We are looking for a commercially driven professional who is comfortable operating within a technical B2B sales environment.</p><p>You will likely bring:</p><ul><li>5-10 years experience in business development, technical sales, or commercial roles</li><li>Exposure to biotech, life sciences, diagnostics, laboratory equipment, or scientific instrumentation</li><li>Strong ability to build trusted relationships with technical stakeholders</li><li>The confidence to engage with highly technical customers while maintaining a consultative sales approach</li><li>A personable and genuine style - confident but not overly sales driven</li><li>Strong analytical thinking combined with a proactive mindset</li><li>Experience working with international customers will be highly regarded</li></ul><p>This role suits someone who enjoys complex technical sales cycles and long-term relationship building with specialised customers.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">PLEASE NOTE:</span></strong></p><p>The role will be Melbourne based, with regular international travel required.</p><p>Travel will include industry conferences and exhibitions across North America and Europe, typically every 2-3 months for 1-2 week periods.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><em>06810-0013401507 - NA</em></p><p><em><strong>This is a hybrid position.</strong></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuNjU2MTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a mid-market Australian IT Managed Service Provider who operate in multiple locations across Australia.</p><ul><li>South Sydney location with free parking.</li><li>Fast-paced environment in an established yet growing business.</li><li>Broad and varied hands-on role involving a mix of remote and onsite support.</li><li>Friendly and supportive culture with a 'family feel'.</li><li>Ongoing training.</li><li>Hybrid working - once trained up - 3 days in office, 2 days WFH.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 2 IT Support to various mid-market customers - onsite and remote.</p><p>You'll undertake a very broad role involving support & troubleshooting across desktop hardware/software, network connectivity, printers, mobility etc/</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve customers desktop hardware/software, server, and network-related issues.</li><li>Support Microsoft 365, Active Directory/Entra ID, Exchange, Windows OS, network & servers, printers, mobile devices, PC's/laptops etc.</li><li>Network connectivity troubleshooting & support.</li><li>Ticketing via ConnectWise.</li><li>Support DR and backups.</li><li>Travel to customer sites for onsite support when needed (tolls, parking, mileage paid for).</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for an IT Support professional from an MSP background (or similar) who enjoys fast-paced and busy environments + interacting with others in-person and over the phone.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 & L2 IT Helpdesk support experience across Microsoft technologies, incl M365 and Windows.</li><li>Proven experience providing in-person technical support.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Valid Australian drivers licence and vehicle are required + comfortable travelling to customer sites for onsite support as needed.</li></ul><p> </p><p><strong>This is a full-time permanent role offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYyNDk4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.</p><ul><li>Hybrid working- 3 days in, 2 days WFH (free parking available).</li><li>Mixture of on-site and remote support.</li><li>Multiple clients with up to 500 users.</li><li>Broad variety of work, ensuring no two days are the same.</li><li><strong>Driver's licence required to travel on-site to clients.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>A varied role providing onsite and remote Level 2 IT support to SMB customers.</p><p>You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Support & troubleshooting across Desktop hardware/ software.</li><li>On-site visits to clients for in-person issues.</li><li>Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management.</li><li>Network monitoring and connectivity troubleshooting.</li><li>Support customers via phone, tickets and onsite.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Ideal for an excellent communicator, who enjoys travelling to sites and communicating with end users in-person, as well as remotely.</p><p>Suited to an individual with a passion for IT support, who enjoys working in a "busy" environment where no two days are the same.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L2 IT Helpdesk support experience across Desktop hardware/ software, Microsoft technologies, incl M365 and Network troubleshooting.</li><li>Skilled in managing user accounts, permissions, and group policies via Active Directory.</li><li>Proficient Office 365 & Cloud Services Support including EntraID, MS Teams, Outlook, OneDrive.</li><li>Demonstrates ability to troubleshoot AV equipment including conferencing systems (Teams Rooms, Zoom), cameras, microphones, and displays.</li><li>Holds excellent customer service abilities and clear communication skills.</li><li><strong>Current Australian drivers licence and comfortable travelling to customer sites for onsite support</strong>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in South Sydney and is offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013387358</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjU0Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered with a leading Australian organisation within the manufacturing sector seeking an experienced Data Engineer to support the design, development, and optimisation of enterprise data solutions powering operational and commercial decision-making.</p><p>Reporting into senior technology leadership, this role is responsible for building and maintaining robust data pipelines, backend services, and reporting platforms that enable scalable, secure, and high-performing analytics solutions. While a key component of the role involves developing Power BI dashboards and reporting outputs, the backend data architecture and transformation layer is built in C#, requiring strong hands-on development capability in that language.</p><p>You will work closely with business stakeholders, application teams, and global IT functions to ensure data solutions are reliable, governed, and aligned to broader enterprise standards.</p><p>Key Responsibilities</p><ul><li>Design, develop, and maintain scalable data pipelines and backend services using C# and .NET technologies</li><li>Build, optimise, and manage data models to support reporting, analytics, and operational dashboards</li><li>Develop and maintain Power BI dashboards and reporting solutions aligned to business requirements</li><li>Collaborate with business stakeholders to translate reporting and analytical needs into technical data solutions</li><li>Ensure data quality, integrity, and performance across systems and integrations</li><li>Develop APIs and integration services to enable seamless data exchange across enterprise applications</li><li>Implement best practices across data governance, security, and compliance standards</li><li>Optimise query performance and manage structured and semi-structured data across SQL and related platforms</li><li>Monitor and troubleshoot data workflows, resolving performance bottlenecks and technical issues</li><li>Contribute to architectural decisions relating to data platforms, cloud services, and reporting frameworks</li><li>Document data flows, models, and technical designs to ensure maintainability and knowledge sharing</li><li>Support continuous improvement initiatives across analytics capability, automation, and reporting maturity</li></ul><p>About You</p><ul><li>Proven experience in a Data Engineer or backend data-focused development role</li><li>Strong hands-on experience with C# and .NET (Core / Framework) for backend data processing and services</li><li>Demonstrated experience building and maintaining Power BI dashboards and data models</li><li>Solid SQL skills with experience in data modelling, ETL processes, and performance optimisation</li><li>Experience designing APIs or integration layers supporting data exchange</li><li>Strong understanding of data governance, security, and best practice data management principles</li><li>Experience working in enterprise or complex operational environments</li><li>Ability to communicate effectively with both technical and non-technical stakeholders</li><li>Highly analytical, detail-oriented, and solutions focused</li><li>Experience within primary industries, manufacturing, supply chain, or asset-intensive environments will be highly regarded</li><li>Exposure to cloud platforms (Azure preferred) is advantageous</li></ul><p>Salary/Benefits:<br />$130,000 - $165,000 + Super<br />Apply Today</p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFzb24uYnJvb2suNDE2ODMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A multinational technology company focused on innovative measurement tools and digital solutions is seeking to grow its team. Combining physical and digital expertise, the business develops technology that helps large, complex industries improve design, operations, and efficiency.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You'll step into a Linux-focused Level 2 Systems Engineer role where you'll support a diverse technology stack spanning systems, software, networking, and hardware. Working within a collaborative and customer-facing team, you'll tackle real technical challenges while helping deliver reliable, high-performing solutions.</p><p>This is a well-suited role for someone who enjoys practical problem solving, scripting, and working across both systems and software in a supportive engineering environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide Level 2 support for Linux-based systems, troubleshooting issues across infrastructure, internal software, networking, and hardware.</li><li>Act as a technical escalation point, managing and resolving customer support tickets and interacting directly with users.</li><li>Perform Linux system administration and support internal applications and platforms, including basic database and network troubleshooting.</li><li>Assist with scripting and software troubleshooting (Bash, C/C++, Ruby on Rails) to support internal platforms and automation.</li><li>Participate in a collaborative, people-focused team, including on-call support rotations (once per month).</li></ul><p><strong>Requirements: </strong></p><ul><li>Strong Linux administration skills and experience supporting production systems.</li><li>Familiarity with networking fundamentals, basic database (SQL) administration, and hardware troubleshooting.</li><li>Customer-facing experience with the ability to handle support tickets and communicate technical issues clearly.</li><li>Scripting or software knowledge (Bash, C/C++, Ruby, or similar) is highly desirable.</li></ul><p><strong>Benefits</strong></p><ul><li>Flexible working environment with remote options</li><li>Large, collaborative, and supportive teams</li><li>Investment in professional development and education</li><li>Opportunities to work with cutting-edge technologies</li><li>Health, wellness, and wellbeing support</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjIyNDc5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Role Purpose</strong></p><p><br /> The IT Team Coordinator enhances the efficiency and cohesion of the IT function by providing support, streamlining processes, and driving engagement and communication. This role connects leaders and team members, improving collaboration, clarity, and operational flow while promoting a strong IT team identity.</p><p><strong> </strong></p><p><strong>Key Responsibilities<br /><br /></strong></p><p><strong>1. Administrative & Operational Support</strong></p><ul><li>Raise and manage purchase orders and vendor invoices, ensuring accuracy and timely processing.</li><li>Liaise with Finance, Procurement, and vendors to address issues.</li><li>Support IT leadership with coordination, reporting, and general admin tasks.</li></ul><p><strong>2. Team Engagement</strong></p><ul><li>Organise IT meetings, events, and planning sessions, managing agendas and logistics.</li><li>Support team engagement initiatives and onboarding activities to build connection and inclusion.</li></ul><p><strong>3. Process Improvement</strong></p><ul><li>Identify and implement improvements to simplify and standardise IT processes.</li><li>Help define clear ways of working and promote best practices for collaboration and communication.</li></ul><p><strong>4. IT Communications & Branding</strong></p><ul><li>Manage IT communications, templates, and internal announcements across channels (Teams, email, SharePoint).</li><li>Create monthly digital newsletters highlighting updates, achievements, and initiatives.</li><li>Ensure IT messaging is consistent, engaging, and aligned with company standards.</li></ul><p> </p><p><strong>Key Skills & Capabilities</strong></p><p><strong>Essential</strong></p><ul><li>Strong organisation, coordination, and multitasking skills</li><li>Proven experience with POs, invoices, and general administration</li><li>Excellent written and verbal communication</li><li>High attention to detail and follow‑through</li><li>Ability to work effectively across IT, Finance, and Procurement teams</li></ul><p><strong>Desirable</strong></p><ul><li>Experience supporting IT or tech teams</li><li>Exposure to process improvement or internal communications</li><li>Proficient with Microsoft 365 tools (Teams, SharePoint, Outlook, PowerPoint, Excel)</li></ul><p><strong>Personal Attributes</strong></p><ul><li>Proactive, dependable, and solution‑focused</li><li>Collaborative and team‑oriented</li><li>Highly organised, with a passion for team culture and engagement</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aGVucnkud29vLjQ5ODQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /><br /> Our client is a large retail chain with technology at its forefront. Operating many stores and growing digital platforms. This role supports its technology ecosystem by designing and executing automated performance tests, analysing system behaviour, and collaborating with development and operations teams to ensure applications are scalable, reliable, and performant across digital services and customer platforms.<br /><br /><strong>The Role</strong><br /><br /> We're looking for a senior performance tester to help build and maintain performance testing frameworks, design and execute automated load tests, and analyse system behaviour to ensure scalability, reliability and performance. Whilst the focus of this role is on non-functional testing, as part of the squad work, the role also requires performing functional testing as well.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Plan and execute functional and non-functional (performance) testing activities</li><li>Define, monitor, and drive performance metrics and benchmarks</li><li>Build and enhance performance testing frameworks and scripts, integrated into CI/CD pipelines</li><li>Design and execute load, stress, spike, and soak tests using k6 and TypeScript</li><li>Analyse performance results to identify bottlenecks, risks, and optimisation opportunities</li><li>Collaborate with engineering teams to ensure test environments are properly configured and instrumented</li><li>Provide insights and recommendations to improve system performance, reliability, and scalability</li><li>Develop and maintain performance dashboards, reporting, and monitoring metrics</li><li>Contribute to performance engineering practices, including profiling, tuning, and capacity planning</li><li>Support test data generation and environment management</li><li>Operate effectively within Agile delivery teams, working independently when required</li><li>Help develop and strengthen performance testing capabilities across engineering teams</li><li>Apply strong troubleshooting, analytical, and problem-solving skills</li><li>Communicate clearly and collaborate effectively across technical and non-technical stakeholders</li><li>Bring an innovative mindset when working across complex technical environments</li></ul><p><strong>Key Skills</strong></p><ul><li>Proven experience with k6 and TypeScript for performance testing</li><li>Strong understanding of web and application technologies (HTTP, REST APIs, WebSockets) and Azure cloud environments</li><li>Experience working with CI/CD pipelines (e.g., GitLab CI, Azure DevOps)</li><li>Ability to analyse performance results using Application Insights, Grafana, and Dynatrace</li><li>Solid understanding of performance testing principles and metrics</li><li>Familiarity with Adobe Campaign, Magento, and Adobe Journey Optimiser</li></ul><p><strong><br />Apply Today</strong> <br /><br />Please send your resume by clicking on the apply button. <br /><br />Alternatively, you can reach out to Freddy Myers on LinkedIn. <br /><br /><strong>Job Reference Number:</strong> 06810-0013399893FM<br /><br />This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/ZnJlZGR5Lm15ZXJzLjQwNTAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong></p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</p><p> </p><p><strong>Apply Now</strong></p><p>Please submit your resume to be considered for this role. </p><p> </p><p><strong>Job Ref: 06810-0013389891AS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTUxMzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a Customer Service Specialist to join their collaborative team.</p><p>This is a great opportunity to join a purpose-driven tech organisation with a supportive team culture, where you'll gain exposure to a fast-paced environment and build valuable customer experience skills.</p><p> </p><p><strong>The Role:</strong></p><ul><li>Provide friendly, timely support to customers via <strong>phone, email, and live chat</strong></li><li>Investigate and resolve customer enquiries from start to finish</li><li>Escalate technical or complex cases to internal teams and follow through to resolution</li><li>Maintain accurate records of customer interactions within the CRM</li><li>Work closely with internal teams to share customer feedback and improve processes</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Minimum 6 months experience in a <strong>customer service or support role</strong></li><li>Excellent <strong>written and verbal communication skills</strong></li><li>Comfortable learning and navigating <strong>new systems and software</strong></li><li>Strong attention to detail and ability to manage multiple enquiries</li><li>Positive, team-oriented mindset with a genuine passion for helping customers</li></ul><p> </p><p>If this sounds like the right next role for you, we highly advise you apply.</p><p><em>This role is 3 days on-site, 2 days WFH. </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuMDIwNzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a tech focused business, actively searching where the business could improve on. With strong foundations already in place, they're now searching to understand where the inefficiencies are within the business to grow their bottom line. The business is now looking to hire a Senior Data Engineer to assist in auditing, cleansing and creating data pipelines to assist with their reporting. If you love to tailor solutions and work on greenfield projects, this one is for you.</p><p><br /><strong>The Role</strong></p><p>In this dynamic role, you'll face new challenges every day, applying a strong process-driven mindset while continuously looking for smarter, more innovative ways to improve how things are done. As part of a newly formed team, you'll play a key role in driving innovation - experimenting with and operationalizing a new data structure for the business.</p><p><strong>Your Skills & Experience</strong></p><ul><li>Build and maintain high-performance data pipelines that integrate with a variety of systems and third-party vendors.</li><li>Manage data consolidation and cleansing to ensure the structured data is ready for analytics</li><li>Experience creating or using all layers of Medallion Architecture</li><li>Experience with Fabric is highly desirable</li><li>Familiarity with concepts like schema evolution, event-driven architectures, observability, and role-based access control.</li><li>A collaborative mindset-comfortable working across domains, products, and infrastructure layers.</li></ul><p><br /><strong>About You</strong></p><p>You have exceptional technical know-how and a real passion for the end-to-end solutions that drive the user experience and customer happiness. You will have effective written and oral communication skills for use in a complex project environment.</p><p><strong>What's on offer?</strong></p><ul><li>A true career opportunity with a rapidly growing company.</li><li>Extensive opportunities to grow your skill set and enjoy career growth.</li><li>The camaraderie of an energetic, highly talented team of innovators.</li><li>A company that rewards perfection and champion work-life balance.</li></ul><p><br />Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.<br /><br /><strong>Job Reference Number:</strong> 06810-0013396170NI</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bmFveWEuaWtlZGEuNjkzNzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a tech focused business searching for talented engineers across the market. With strong foundations already in place, they're now searching for a software engineer to join their team who are responsible for integration, ingestion and validation of data across the various internal systems. If you love to tailor solutions, innovate and work on AI, this could be the perfect role for you.</p><p><br /><strong>The Role</strong></p><p>In this dynamic role, you'll face new challenges every day, applying a strong process-driven mindset while continuously looking for smarter, more innovative ways to improve how things are done. As part of the global team, you'll play a key role in driving innovation - experimenting with and operationalizing AI alongside ensuring the data platform is ready for business stakeholders to use. This is the perfect role for a hybrid engineer who has experience in software engineering alongside creating data pipelines and ingestions.</p><p><strong>Your Skills & Experience</strong></p><ul><li>4+ years of experience as a software engineer working in a data heavy business, ideally in high-volume or distributed systems environments</li><li>Strong programming skills in Python or Java</li><li>Experience with creating ETL pipelines, extracting, ingesting, transforming and ensuring it's ready to be used by downstream stakeholders</li><li>Experience with Kafka for event streaming</li><li>A collaborative mindset-comfortable working across domains, products, and infrastructure layers.</li></ul><p><br /><strong>About You</strong></p><p>You have exceptional technical know-how and a real passion for the end-to-end solutions that drive the user experience and customer happiness. You will have effective written and oral communication skills for use in a complex project environment.</p><p><strong>What's on offer?</strong></p><ul><li>A true career opportunity with a rapidly growing company.</li><li> Extensive opportunities to grow your skill set and enjoy career growth.</li><li>The camaraderie of an energetic, highly talented team of innovators.</li><li>A company that rewards perfection and champion work-life balance.</li></ul><p><br />Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.<br /><br /><strong>Job Reference Number: </strong>06810-0013399888NI</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmFveWEuaWtlZGEuNDg5MzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a <strong>Customer Service Team Leader</strong> to join their collaborative support team.</p><p>This is a great opportunity to step into a leadership role within a purpose-driven tech organisation with a supportive team culture, where you'll lead a small team while remaining hands-on with customers in a fast-paced environment!</p><p> </p><p><strong>The Role:</strong></p><ul><li>Lead the day-to-day operations of a customer support team across Australia and the Philippines</li><li>Provide hands-on support to customers via phone, email and live chat</li><li>Act as the first escalation point for complex or sensitive customer issues</li><li>Coach and support team members through regular feedback, guidance and training</li><li>Monitor team performance, maintain CRM records and identify opportunities to improve support processes</li></ul><p> </p><p><strong>About You:</strong></p><ul><li>A proactive leader who enjoys coaching others and helping team members succeed</li><li>Minimum 6 months experience in a <strong>Customer Service Team Leader or Supervisor role </strong></li><li>Strong written and verbal communication skills, including handling complex customer conversations</li><li>Highly organised with the ability to manage multiple priorities in a fast-paced environment</li><li>Comfortable using CRM systems and customer support tools</li></ul><p>If this sounds like the right next role for you, we highly advise you apply.</p><p>This role is <strong>3 days on-site, 2 days WFH.</strong></p><p> </p><p>This is a hybrid </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuNzUyMTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Senior Talent Director</strong></p><p>Robert Half Melbourne, (On-site)</p><ul><li>Full time position</li><li>Global NYSE listed organisation</li></ul><p> </p><p>We offer a long history of innovation, proudly providing our diverse customer base a unique service offering, unlike any other in our field.</p><p>An environment where we truly value you and all that you bring; we want to you thrive and feel proud to be a part of our global organization.</p><p> </p><p><strong>About our organisation:</strong></p><p>Robert Half is a specialized talent solutions provider, offering global recruitment services to help employers find their ideal candidates and to assist job seekers in discovering their next opportunity. With over 300 offices worldwide, we are excited to expand our ANZ operations.</p><p> </p><p><strong>About the role:</strong></p><p>As a Senior Talent Director, you will be responsible for generating recruitment opportunities for the Finance and Accounting practice area and furthering the brand awareness and service offering of Robert Half. For candidates, you will manage the full talent lifecycle, from initial pre-screen to internal interview, through to finalisation of permanent or contract placements. For clients, you will be responsible for new business development activity; maintaining and developing existing relationships, job order generation, understanding their requirements and advising and recruiting; accordingly, to include interviewing, presenting of profiles, negotiation of salaries and fees and post-placement care.</p><p>Your responsibilities will include:</p><ul><li>Demonstrating incremental growth of personal monthly performance and provision of quality customer service</li><li>Leading your own business development endeavours and candidate acquisition</li><li>Creating and maintaining a productive sales culture demonstrating inclusive leadership behaviours</li><li>Growing your network to develop new and existing business relationships</li><li>Building a talent pool/candidate pipeline</li><li>Conducting all stages of a talent solution for your customers</li><li>Understanding and analysing the market and sharing trends</li><li>Participating in company events, networking, CSR activities, and other community engagement opportunities</li></ul><p> </p><p><strong>Who you are:</strong></p><p>You have a minimum of 5 years of recruitment experience. You are passionate about what you do and demonstrate drive and tenacity. You enjoy working collaboratively in a high-performing environment and are keen to pursue a career in a consultative and solution-orientated business. You embrace the training opportunities available and take ownership of developing your career. You are a critical thinker who can make quick, agile decisions with a determination to achieve the best outcome for all. You thrive in a results-oriented environment. The characteristics that make our consultants successful include:</p><ul><li>A naturally inquisitive approach to life and an appreciation for diverse perspectives</li><li>Well-developed interpersonal, influencing, and communication skills</li><li>A desire to work collaboratively</li><li>An eagerness to embrace and learn new technologies</li><li>The ability to adapt in an evolving environment</li><li>An ethical and growth-oriented mindset</li><li>Strong relationship and stakeholder management skills with a demonstrated ability to work with leaders at different levels of seniority</li><li>A natural agility to move fluidly and flexibly between tasks, demonstrating resilience</li></ul><p> </p><p><strong>Benefits:</strong></p><ul><li>We offer a competitive base salary commensurate with your experience. The role has scope for between $100k - $110k plus an uncapped and transparent commission scheme.</li><li>Wellness initiatives, including an in-house mental health platform, EAP, and a monthly wellness calendar</li><li>Industry-leading learning and development programs, including tailored career development and national and international mentorship programs</li><li>Access to the best technology to enable your success as a consultant, including a laptop, Salesforce, DOMO, various job board access, and the best tech infrastructure and marketing in the industry</li><li>Annual national and international recognition events, regular team and branch-centric events throughout the year</li><li>Opportunities for career mobility across our global network of offices</li><li>Our commitment to diversity, equity, and inclusion is demonstrated through our policies and programs, including employee network groups, and we offer progressive leave policies, paid charity leave, and loyalty leave</li><li>Our Corporate Social Responsibility initiatives include a matching gifts platform, Happy Hours Volunteering, and CSR committee</li></ul><p> </p><p>At Robert Half, we know that our greatest strengths come from the people who make up our team. For us, inclusion is ingrained in who we are today. Our work is far from over. We continuously push for better. We empower our team members to make an impact on our business and in the community. We foster a culture that is unconditionally inclusive, and in return ask that our people contribute all their differing perspectives, ideas, and experiences for one common purpose: to advance the way people live and work.</p><p> </p><p>If you're interested in joining our team, please apply and our Talent Acquisition team will be in touch for an initial chat if your background meets with this hiring criteria. Applicants must have full working rights in Australia/NZ or the relevant sponsorship.</p><img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci42NTg1Ni4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p><strong>Test Analyst - Accessibility<br /></strong><br />Location: Melbourne</p><p>A large, well-established organisation is seeking an experienced Accessibility Test Analyst to join their technology team on a permanent basis.<br /><br />This role is ideal for someone who specialises in accessibility testing and enjoys working across the full software delivery lifecycle, partnering closely with developers, testers, and stakeholders to ensure inclusive digital experiences.<br /><br /><strong>The Role</strong><br /><br />You will be responsible for planning, executing, and supporting accessibility testing across multiple digital platforms. The role involves both hands-on testing and providing accessibility guidance throughout design, development, and delivery.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Plan, design, and execute accessibility testing across web, mobile, and application platforms</li><li>Ensure compliance with WCAG 2.1 / 2.2 and recognised accessibility standards</li><li>Perform manual and automated accessibility testing using approved tools and assistive technologies</li><li>Provide accessibility advice during design, development, and testing phases</li><li>Identify defects and log, track, and manage them in Jira</li><li>Write and execute test cases and create test data</li><li>Conduct regression and end-to-end testing</li><li>Support User Acceptance Testing (UAT) and assist end users where required</li><li>Produce test documentation, defect reports, and regular status updates</li><li>Contribute to continuous improvement of testing processes and methodologies</li></ul><p><br /><strong>Skills & Experience Required</strong></p><ul><li>4+ years' experience in accessibility testing</li><li>Strong knowledge of WCAG 2.x guidelines and accessibility techniques</li><li>Experience testing accessibility across web, mobile, and document platforms</li><li>Hands-on experience with manual and automated accessibility testing tools and assistive technologies</li><li>Experience testing across multiple platforms (iOS, Android, Windows, etc.)</li><li>Front-end knowledge of HTML, CSS, and JavaScript</li><li>Experience supporting accessibility audits and compliance reporting</li><li>Strong analytical skills and attention to detail</li><li>Experience managing defects and test cases using tools such as Jira and TestRail</li><li>Excellent written and verbal communication skills</li><li>Ability to manage multiple projects and meet changing deadlines</li></ul><p><strong><br />Desirable</strong></p><ul><li>API testing experience</li><li>Experience developing or maintaining automated test scripts (Cypress)</li><li>Background in usability or accessibility-focused testing environments</li></ul><p><br /><strong>Why Apply?</strong></p><ul><li>Permanent role with long-term stability</li><li>Work on large-scale, business-critical platforms</li><li>Strong focus on quality, accessibility, and best practice testing</li><li>Melbourne-based role with clear ownership and impact</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNjYwMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a high-growth, private-equity backed market leader.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This 3-month temp Management Accountant role will provide immediate support across the month-end, reporting and critical data migration.</p><ul><li>End‑to‑end month‑end close, including journals, reconciliations and balance sheet integrity</li><li>Preparation of management reporting and board packs</li><li>Assisting with budgeting, forecasting and reforecasting, providing monthly reporting.</li><li>Ownership of data validation, cleansing and consolidation across finance systems</li><li>Supporting the final phase of system cut‑over, including:</li><li>Data migration activities</li><li>UAT testing</li><li>Identifying data issues, root causes and resolution (either directly or via liaison with tech teams)</li><li>Transitioning from initial project‑based data work into BAU financial reporting</li><li>Supporting tax and audit controls in a listed, well‑governed environment</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experience with Power BI an advantage</li><li>Experience as a Management Accountant, Financial Accountant or Analyst in complex environments</li><li>Strong accounting fundamentals with the ability to interpret, challenge, and correct data</li><li>Proven experience across data migration, system cut‑overs, or finance transformation projects</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Reference Number: 06810-0013400711</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGVlb24udGF5bG9yZGVhbi4wMTM1My4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is actively seeking an experienced qualified Senior Accountant to take on a pivotal role in delivering financial reporting for a prominent organisation situated in Melbourne's CBD. This position offers a fixed term contract of 12 months.</p><p>The organisation holds a prestigious reputation in Victoria and boasts a strong finance team. As the Senior Accountant you will play a key role in overseeing financial processes and ensuring accurate financial reporting.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As the Senior Financial Accountant, you will report directly to the organisation's senior leadership team with your responsibilities including:</p><ul><li>Timely & accurate month-end and year-end reporting</li><li>Production of all accounting reports (P&L and Balance Sheet)</li><li>Complex reconciliations</li><li>Detailed and complex revenue reporting</li><li>Ensuring compliance with current accounting standards</li><li>Treasury reporting</li><li>Detailed funding reporting</li><li>Ensuring all financial management systems (including governance policies, procurement policies, risk management and statutory compliance) are in place and adhered to</li><li>Project and capital expenditure accounting / reporting.</li></ul><p>This role will involve a "roll-up-the-sleeves" attitude whilst also mentoring and assisting junior staff.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To succeed in this role, you will have a demonstrated track record in a similar position producing accurate and timely accounting reports.</p><p>The following attributes will be highly advantageous:</p><ul><li>The capability to collaborate effectively with individuals at all levels within the organization.</li><li>Proven expertise in financial accounting.</li><li>Large ERP systems experience (SAP/Oracle/Tech one) and MS Excel ability</li><li>Strong communication & interpersonal skills</li></ul><p>If you are seeking an opportunity to be part of an organization with a purpose that significantly assists people's lives, then this role could be the perfect fit for you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013398988 SL</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjEyMzc4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p></p><div><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is currently exclusively recruiting for a qualified Financial Reporting Analyst to take ownership of the detailed month-end reporting and financial analysis of our client's key business units.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Working a mix from home and in their office based in the CBD you will play an integral part in the delivery of this organisation's detailed and complex financial reporting and analysis.</p><p>Working within an impressive and experienced finance team your duties will include:</p><ul><li>Detailed month-end analysis and reporting</li><li>Ensuring the accuracy and timeliness of accounting reports</li><li>Assisting accountants with month-end account preparation if required</li><li>Providing of detailed analysis and commentary</li><li>Working closely with all stakeholders, both finance & non-finance</li><li>Regular updated forecasting</li><li>Pricing and business case evaluation</li><li>Assisting with yearly budgets</li><li>Power BI and Power Query</li><li>SAP</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful in this role you will be fully qualified (CA/CPA/CIMA) and have had previous experience within a large company, high volume transactional environment.</p><p>An ability to take ownership of the role while supporting those around you is also a pre-requisite for this position.</p><p>You will have strong system skills with a proven background on a large ERP system (SAP/Oracle/Tech One). An advanced level of Excel and a confident ability with Power BI will also be preferred.</p><p>Previous experience within the FMCG or manufacturing industries will be highly regarded.</p><p>If you are available to commence immediately and are seeking a potential permanent role with a growing and dynamic corporate please call us as soon as possible.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or for further information, contact our <strong>Melbourne</strong> office on 03 9691 36 31.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p> </p><p><strong> Job refrence number: 06810-0013399863 - SL</strong></p></div><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjMzODkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Must have experience in hotel, accommodation, or hospitality settings</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>Available to work on a rotating roster between 7am and 7pm</li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship<br /> </li></ul><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Rotating roster between 7am and 7pm</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013322088BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjY4NzMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a growing Brisbane-based MSP supporting enterprises across South-East Queensland. This is a fantastic opportunity for junior techs to join a structured, process-driven service desk.</p><p>Our client is seeking a structured Level 1 IT Support Analyst to manage first-touch ticket triage and initial resolution across a multi-client MSP environment. This hands-on role formalises the Level 1 function, strengthens ticket triage, and provides a pathway into Level 2 support, giving you real impact and career growth from day one.<br /><br /> While based in Brisbane, the role primarily services Gold Coast clients. It is 90% remote and 10% onsite, with weekly visits to the Brisbane office - effectively four days working from home.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact for inbound tickets and calls via phone and email</li><li>Perform triage for each ticket, logging and categorising requests through the ITSM tool</li><li>Assist with software installations, updates, and troubleshooting</li><li>Respond to and resolve tickets promptly and/or escalate accordingly</li><li>Take ownership of customer environments, providing specialist expertise and acting as an escalation point for IT Support Coordinators and Technicians</li><li>Commitment to continuous learning and staying up-to-date with emerging technologies</li><li>Provide 90% remote support and 10% onsite for Gold Coast clients</li></ul><p><strong>Requirements: </strong></p><ul><li>12-24 months experience in an MSP</li><li>Strong technical knowledge across Windows environments, Active Directory, Exchange/O365</li><li>Hands-on experience with hardware setup, troubleshooting, and peripherals</li><li>Excellent written and verbal communication, with a focus on customer service and relationship-building</li><li>Ability to work independently and collaboratively in a team environment</li><li>Strong organisational, time management, and problem-solving skills</li><li>Relevant technical qualifications and certifications; ITIL or other service management certifications are highly desirable</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><p>This role offers plenty of room for growth, with a clear pathway to progress your career. Our client is growing and actively supports continuous learning and skill development. They foster a positive culture with strong mentoring, collaboration, and a focus on helping you succeed, all while offering a 4 day WFH model!</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc2ODExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
