<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>Established, Australian based Professional services firm who employ 300+ staff across multiple offices. </p><ul><li><strong>Full-time on-site role with impressive Sydney CBD offices. </strong></li><li>Small, close-knit team</li><li>In house subsidised café</li><li>Corporate gym membership</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p> </p><p>IT Helpdesk role to provide technical support to 300 end users across Australia.</p><p>You will be working in a lean team and responsible for mainly in-person + some remote support to internal corporate users.</p><p>Ideal for a proactive junior candidate, looking to develop their technical skills in a collaborative, supportive and professional environment.</p><p> </p><p><strong>Key elements:</strong></p><ul><li>Be the first point of contact for desktop hardware and software issues for internal users.</li><li>Technical support M365, Active Directory, Outlook, Exchange, and Teams etc.</li><li>Technical support for AV equipment and video conferencing for meeting rooms. </li><li>Configure and support Laptops, Printers and other peripherals.</li><li>Troubleshoot connectivity issues across the corporate network.</li><li>Maintain and update documentation.</li><li>Assist with project work as needed.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Suitable for an IT Support professional with core strengths being their customer service and communication skills, who is still expanding their knowledge in desktop hardware/software support. </p><p>The ability to work full time in office is needed.</p><p> </p><p><strong>Experience required:</strong></p><ul><li>Proven in-person Desktop Support experience across Microsoft technologies including M365 and Windows OS.</li><li>Troubleshooting experience across desktop hardware, software, AV, printers, network connectivity and telephony systems.</li><li>Humble and proactive individual who seeks to "master" all areas of support.</li><li>Personality/attitude: someone humble yet proactive with a keen interest in building a career in technical support.</li><li>Excellent customer service and communication skills for a corporate environment.</li><li><strong>Able to work onsite 5 days a week</strong></li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>PLEASE NOTE:</strong></p><p><strong>This is a full-time permanent role located in CBD and is offering $70,000 - $80,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013351461</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjgwOTAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>Robert Half is working with a leading organisation with a strong global presence. Our client is looking for someone to join their team initially on a temporary basis with the view to go permanent. You will be providing EUC support to end user as well as assisting the Systems Administration team.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>Your role as the ICT Support Technician is to provide exceptional technical support to end users, provide great customer service skills and help with training new starters. You will also demonstrate a personable, flexible and can-do attitude with the ability to work well under pressure.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Excellent understanding of the M365 stack.</li><li>Experience with Windows Servers.</li><li>Experience with SCCM.</li><li>Ability to problem solve and learn on the job.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You can comfortably explain complex IT solutions to customers without an IT Background, combining with your technical insight and previous experience working on a helpdesk to help support customer needs.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on L3 tasks and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong><strong>Job Reference No:</strong> <a href="https://rh.my.salesforce.com/a1GVT000005j5a9">06810-0013355021</a>JG</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9lLmdyaWZmaXRocy45NzQ4Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the CBD of Melbourne whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>Virtualisation technologies (VMware, Hyper-V)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p> </p><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013206504 TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMTgzMDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is partnered with a Not-For-Profit in Brisbane, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Queensland.<br /> * Be the onsite support as needed to deliver timely <strong>deskside support</strong> to end users.<br /> * Troubleshooting and resolving issues related to <strong>AD and Office 365</strong> applications.<br /> * Escalating issues to appropriate teams as necessary.</li></ul><p>Details:</p><ul><li>5 days WFO work arrangement in Brisbane.</li><li>Working in a Microsoft & Windows 10/11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extension is likely.</li></ul><p>Requirements:</p><ul><li>Working rights in Brisbane (no sponsorship provided).</li><li>Proven experience in a Level 1/2 IT Support role.</li><li>Decent knowledge of Active Directory, <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p>Please send your resume by clicking on the apply button or contact Matthew Lee directly at <a href="mailto:[email protected]">[email protected]</a> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMjcwMDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p> </p><p>Our client is a well known and respected global organisation who are looking for someone to join their team initially on a temporary basis with the view to go permanent. You will be providing EUC support to end users.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As an ICT Support Technician you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Excellent understanding of the M365 stack.</li><li>Experience with Windows Servers.</li><li>Experience with Intune.</li><li>Ability to problem solve and learn on the job.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work closely with the System Administration team and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job reference: 06810-0013307680 AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uOTI3MzkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're supporting large-scale <strong>M&A cutover activities</strong> and are seeking <strong>two End User Migration Technicians</strong> based in Perth to assist with on-site migrations at portfolio organisations.</p><p>This role is hands-on and customer-facing, focused on migrating end-user devices and accounts between Microsoft environments. You'll work closely with a wider migration team while supporting users through what can be a high-change period.</p><p>This is ideal for someone with strong EUC / desktop support experience who is calm under pressure, detail-oriented, and confident working directly with end users.</p><p><strong>Key Responsibilities</strong></p><ul><li>Intake of end-user devices and capture of user/device details</li><li>Execute laptop, desktop, and mobile device migrations between Microsoft environments</li><li>Support Active Directory, Entra ID, Intune, and Office 365 cutovers</li><li>Run migration tools and scripts (e.g. Quest ODM, PowerShell)</li><li>Perform post-migration checks to ensure systems, apps, and access are working</li><li>Provide immediate post-migration desktop and application support</li><li>Escalate complex or high-impact issues to migration leads</li><li>Maintain professionalism with users who may be frustrated or impacted by change</li></ul><p><strong>Required Skills & Experience</strong></p><ul><li>Strong background in <strong>corporate desktop / EUC support</strong></li><li>Experience supporting <strong>Windows devices</strong> and Microsoft Office</li><li>Solid troubleshooting skills (login issues, Office, connectivity, printers)</li><li>Exposure to <strong>Office 365 environments</strong></li><li>Strong customer service and communication skills</li><li>Ability to work accurately and follow defined migration processes</li><li>Comfortable working on-site in fast-paced, high-change environments</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience with <strong>Quest ODM</strong></li><li>Exposure to <strong>Microsoft Intune / Entra ID</strong></li><li>Apple iOS device support experience</li><li>Prior involvement in <strong>M&A or large-scale migration projects</strong></li></ul><p><strong>Other Requirements</strong></p><ul><li>Regular travel required (typically <strong>4-5 days per week</strong>)</li><li>Some weekend travel/work may be required depending on cutover schedules</li><li>Must be able to cover hotel deposits and reclaim via expenses</li><li><strong>Australian driver's licence </strong></li></ul><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjMzODU2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is partnering with a well-established Australian organisation that is looking to add an IT Support Officer to its in-house technology team.</p><p><strong>The Role:</strong></p><p>In this role, you'll be the go-to person for day-to-day IT assistance, helping staff with hardware, software, and basic network issues to ensure everything runs efficiently. It's a great opportunity for someone with strong Level 1-2 support experience who enjoys troubleshooting, learning new skills, and working in a friendly, collaborative environment that encourages development and career progression.</p><p><strong>Responsibilities:</strong></p><ul><li>Deliver first-line IT assistance across desktops, laptops, printers, mobiles, and business applications</li><li>Diagnose and resolve issues related to hardware, software, and network connectivity</li><li>Administer user accounts and access rights in Active Directory, Exchange, and Microsoft 365</li><li>Record and update tickets, notes, and documentation accurately in the helpdesk system</li><li>Help with setting up, configuring, and maintaining IT equipment</li><li>Contribute to - and learn from - infrastructure-focused projects</li></ul><p><strong>Requirements: </strong></p><ul><li>1+ years' experience in IT support (Level 1-2)</li><li>1+ years' experience supporting networks, telephony, and mobile technologies</li><li>Strong understanding of Windows 10/11, AD, DNS, DHCP, M365, and ITIL concepts</li><li>Excellent communication and problem-solving skills</li><li>Team-oriented with a proactive, can-do attitude</li></ul><p><strong>Benefits:</strong></p><ul><li>Australian-owned organisation with a strong national presence</li><li>Supportive leaders who focus on development and encourage internal progression</li><li>Tenured team offering mentorship and technical growth</li><li>Positive team culture with social events and real connections beyond the workplace</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Apply today using the link provided or contact <a href="mailto:[email protected]">[email protected]</a> for a confidential conversation.</p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjQwMTQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>Robert Half is working exclusively with a leading organisation with a strong presence across Australia and the Asia-Pacific region. This award-winning industry leader focuses on designing and developing the digital landscape of Melbourne. This energetic team environment is a great place to develop your career.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>This role is reporting into the Corporate IT Manager to implement technical and best practices to ensure reliability and consistency across all aspects of ICT.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Managing user requests in an efficient and timely manner, while also responding to technical issues to minimise disruption to business operations</li><li>Handling support requests, maintaining high level of customer service and communication throughout the support process in a professional manner</li><li>Ensure that targeted, accurate and timely information is supplied effectively to resolve customer issues and requests from various sources</li><li>Support set-up activities for smartphones, tablets, multi function devices, computers, printers and other ICT systems</li><li>Be able to identify and resolve complex technical issues in collaboration with other IT departments to ensure a timely resolution</li><li>Identify and suggest progressive improvements and solutions</li><li>Be and all-rounder within the team and being very hands on across the role.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><ul><li>A strong level of managing IT systems and technical knowledge supporting a mobile and geographical workforce.</li><li>Strong troubleshooting, documentation and communication skills.</li><li>Azure/Entra ID cloud services knowledge.</li><li>Microsoft Office 365 Administration.</li><li>ITIL Foundation level required.</li><li>PowerShell scripting experience.</li><li>SharePoint Online Administration.</li><li>Ability to work independently and be self-motivated</li><li>Effective decision-making skills and problem solving</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button or email Joe Griffiths on <a href="mailto:[email protected]">[email protected]</a></p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013350767 JG</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtZXMuY2Fyci43MjE4MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
