<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This recognisable and well-known ASX-listed business delivers critical services inside the infrastructure sector. </p><p> </p><p>On offer:</p><p>· Newly created role inside a fast-paced technology-focused organisation in a high-growth phase (circa 100 staff and growing!).</p><p>· Currently uplifting EUC and security that will make a meaningful impact across the organisation.</p><p>· Collaborative IT team who are focused on solving problems and making things better.</p><p>· Ongoing professional development available (incl certifications).</p><p>· Considerable horizontal growth and career path available in the EUC space.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>Desktop Support role focused on the support, maintenance, and administration of desktop infrastructure and the EUC environment - focusing on Microsoft 365.</p><p> </p><p>You'll be the primary point of contact for in-person IT support to 50 end users across 2 sites in Sydney, while also assisting the wider IT team with support for other Australian offices.</p><p> </p><p>It's a broad and varied role offering considerable horizontal growth in the EUC space.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Provide level 1-3 IT support to end users across desktops, laptops, mobility, peripherals, and network connectivity. </li><li>Support, maintenance and administration of the Microsoft 365 tenancy.</li><li>Device management and deployment via Intune & Autopilot.</li><li>Application packaging & deployment.</li><li>Troubleshooting network connectivity (VPN, Wi-Fi, network printers etc).</li><li>User onboarding/offboarding + maintenance of permissions & account access (on-prem Active Directory & Entra ID)</li><li>Assist in the delivery of EUC projects - security uplift (e.g. email security, conditional access); improvement of M365 tenant; improve EUC documentation/processes; implement automation in the environment.</li><li>Provide exceptional customer service and help to a diverse group of corporate and non-corporate end-users.</li></ul><p>· <span style="text-decoration: underline;">This is a full time in-office role. </span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Desktop/End User Support professional with proven in-person support experience across M365 & Intune inside mid-sized yet complex environments.</p><p> </p><p>It's ideal for a self-starter who can work autonomously and enjoys a broad + varied L1-3 role where they can take ownership and implement uplift/automation to improve security and the end users IT experience.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1-3 Desktop Support experience inside mid-sized yet complex corporate environments.</li><li>Core expertise with the support, troubleshooting, and administration of Microsoft 365, Intune, Active Directory/Entra ID, Windows OS.</li><li>Windows Server administration and patching experience.</li><li>ITIL experience.</li><li>Application packaging skills is beneficial.</li><li>Demonstrated experience proactively supporting end-users in an autonomous capacity.</li><li>Great "IT bedside manner" who can keep calm under pressure and patiently support a diverse range of corporate and non-corporate end users. Demonstrated experience proactively taking ownership of tasks and uplifting/improving EUC and security.</li><li>Corporate/professional presentation with clear & confident communication / customer service abilities.</li><li><span style="text-decoration: underline;">Comfortable working full time onsite in the office. </span></li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is $100,000 - $120,000 + super. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, Australian Citizenship </em></strong><strong>and ability to obtain NV1 clearance </strong><strong><em>is required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (06800-0013317098.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUxMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Temporary Desktop Support Analyst (2 months)</strong></p><p>We're seeking an experienced <strong>Level 2 Desktop Support Analyst</strong> to support a short-term project focused on <strong>computer changeovers</strong> and end-user support. This is a great opportunity to bring your technical know-how and customer service skills into a fast-paced, supportive environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide on-site and remote support for end-user devices (Windows & MacOS).</li><li>Assist with computer changeovers, software installation, and configuration.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Support lifecycle and asset management activities.</li><li>Deliver excellent customer service across all support channels.</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Experience in <strong>end-user computing support</strong> (Level 2).</li><li>Strong understanding of <strong>Windows 10/11, MacOS, Active Directory, Office365, device management software, and antivirus tools</strong>.</li><li>Ability to diagnose and resolve technical issues independently.</li><li>Excellent interpersonal skills with a strong customer service focus.</li><li>Relevant IT qualifications or equivalent experience.</li></ul><p><strong>Desirable:</strong> ITIL v3 Foundation or related industry certifications.</p><p><strong>About You</strong></p><p>You're hands-on, approachable, and enjoy helping people. You can adapt quickly to new environments and manage your workload effectively with minimal supervision.</p><p><strong>Contract Details</strong></p><ul><li><strong>Duration:</strong> 2 months (with possibility of extension)</li><li><strong>Location:</strong> Perth</li><li><strong>Start:</strong> Immediate</li></ul><p>If you're looking for a short-term contract where you can make a real impact, we'd love to hear from you.</p><p> </p><p> </p><p><strong><em>Reference Number: </em><em>60090-0013296449</em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjcyNDIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're looking for a Desktop Support Engineer (Level 1/2) to join a high-impact team during a major Salesforce go-live, specialising in Mobile Device Management (MDM) and Azure MFA. This hands-on role combines traditional desktop support with authentication, access management, and end-user assistance, supporting a large user base during a period of rapid growth.</p><p>Location: Sydney (On-site)<br /> Contract: 29th October - 12th December 2025, with strong potential to extend</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 desktop support in a busy Windows environment, including troubleshooting desktops, laptops, monitors, printers, and other hardware.</li><li>Support staff with Azure MFA setup, password resets, permission checks, and login issues, following existing guides and processes.</li><li>Configure, deploy, and manage Azure MFA and MDM platforms, ensuring devices are secure, compliant, and correctly configured.</li><li>Assist with account creation, access changes, and onboarding/offboarding processes for new and departing staff.</li><li>Install, configure, and update software applications, including Office 365, VPN clients, and endpoint security tools.</li><li>Respond to service desk tickets, providing remote and onsite troubleshooting for hardware, software, and access-related issues.</li><li>Monitor device compliance through MDM dashboards and escalate anomalies to Level 3 or IT Security teams.</li><li>Collaborate with IT teams to align MFA and MDM policies with security standards.</li><li>Maintain accurate documentation of technical processes, guides, and support steps, contributing to the knowledge base.</li></ul><p> </p><p><strong>Skills & Experience:</strong><strong><span style="text-decoration: underline;"><br /> </span></strong>2-3 years' experience providing Level 1/2 support. <br /> </p><p>With their Salesforce go-live and ongoing growth, there's a huge opportunity to extend beyond the initial contract, giving you the chance to specialize in MDM and MFA, gain broad desktop support experience, and make a real impact on a large-scale IT environment.</p><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (</em>06800-0013313847<em>)</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy40MDY1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the CBD of Melbourne whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>The role will predominantly be a WFH with expectations of attending the office 2-3 times a month.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>Virtualisation technologies (VMware, Hyper-V)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p> </p><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013242904 TW </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMzEyMjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Join an Exciting Project as a Desktop Support Engineer - On-going contract </strong></p><p> </p><p>We are seeking a skilled Level 1/2 IT Support Engineer to join an ambitious project supporting a leading client in the civil engineering and construction space. This organisation is renowned for delivering large-scale infrastructure projects that shape communities and drive innovation. If you're passionate about IT support and thrive on different client sites, this role offers an excellent opportunity to showcase your expertise.</p><p> </p><p>Working Hours - 8:30am-4:30pm</p><p><strong>Location:</strong> 2x office locations <br /> Broadmeadow 2292 - 3 days <br /> Kangy Angy 2258 - 2 days</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive IT support to VIPs, Executive Assistants, and other team members, ensuring minimal downtime and seamless operations.</li><li>Manage and troubleshoot issues related to Office 365 applications and Windows 10/11 operating systems.</li><li>Oversee configuration, deployment, and support of iOS devices using mobile device management tools.</li><li>Utilize ServiceNow or similar platforms to log, track, and resolve incidents efficiently.</li><li>Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, and video conferencing systems.</li><li>Provide remote assistance using tools like TeamViewer or Remote Desktop Protocol to resolve user issues quickly.</li><li>Perform troubleshooting, repairs, and upgrades for desktops, laptops, printers, and other hardware.</li><li>Apply basic cybersecurity principles to ensure a secure IT environment.</li><li>Support cloud-based platforms such as Azure or AWS for storage and application needs.</li><li>Manage and deploy software using tools like SCCM and Intune.</li><li>Ensure data integrity through proper backup and recovery processes.</li><li>Coordinate the collection and distribution of IT assets across locations.</li><li>Perform regular checks and maintenance on printers and video conferencing room systems.</li><li>Handle escalated incidents and ensure proper resolution in a timely manner.</li></ul><p> </p><p>What we're looking for:<br /> We're seeking someone who can hit the ground running with solid technical expertise, outstanding problem-solving skills, and a collaborative mindset. Prior experience in a fast-paced project or engineering environment is a plus.</p><p> </p><p> </p><p> </p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy42MDc3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are exclusively partnered with a growing disability services organisation. As a mission-driven organization, they are passionate about making a meaningful difference in the community through innovation and care.</p><p><strong>The Role</strong><br /> This role is an exciting opportunity for an IT Support Officer with cybersecurity ambitions who thrives in a collaborative environment and is eager to contribute to the success of an enterprise-level IT team while growing their technical expertise.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor and triage security alerts (SIEM, XDR, EDR, NDR)</li><li>Escalate and document incidents, record findings in ticketing systems</li><li>Investigate suspicious logs and activity</li></ul><p><strong>About You:</strong></p><p>We are seeking someone who is ambitious, a strong communicator, and eager to learn. This role is suited to someone passionate about providing IT support and is eager to develop their cybersecurity capabilities in a fast-paced environment.</p><ul><li>2+ years of experience in a desktop or remote IT support role.</li><li>Eagerness to learn and progress within the cybersecurity space</li><li>Experience with Active Directory and Office 365, with a strong technical foundation.</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li>A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be an Australian Citizen or Permanent Resident.</li><li>Blue and Yellow Cards (or willingness to obtain).</li><li>Availability to work on-site full-time at Eight Mile Plains (Monday to Friday).</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive and mission-focused organization. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dmFsZW50aW5lLmFrZW0uNTI2MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Client Support Engineer (Onsite) | $75K-$85K + Super | Brisbane<br /> </strong>We're partnering with a leading Brisbane based MSP that's expanding their onsite capability and looking for an experienced <strong>Client Support Engineer</strong> who loves building relationships, solving problems, and being the go-to tech clients' trust.</p><p>This is a hands-on, customer centric role where you'll spend most of your week onsite across multiple client environments. You will be the face of tech within these businesses, handling active issues, providing proactive support, representing the brand with professionalism and energy. When not onsite, you'll stay connected with your wider team to manage remote support.</p><p><strong>What you'll do</strong></p><ul><li>Provide onsite and remote support across multiple client environments.</li><li>Resolve issues across Windows, Microsoft 365, Azure AD, Intune, networking, and end-user hardware.</li><li>Build strong relationships with users and stakeholders, you'll be their trusted advisor.</li><li>Take ownership of tickets from start to finish, communicating clearly and proactively.</li><li>Spot recurring issues and suggest process or infrastructure improvements.</li></ul><p><strong>About you</strong></p><ul><li>3+ years' experience in a Service Desk / Field Engineer role within an MSP or multi-client environment</li><li>Confident working autonomously and representing your team onsite.</li><li>Strong communicator who enjoys engaging with people and delivering great service.</li><li>Broad technical knowledge across Microsoft, Windows, and networking fundamentals.</li><li>Driver's licence and reliable transport.</li></ul><p><strong>Why you'll love it</strong></p><ul><li>Variety every week. Different clients, sites, and challenges.</li><li>Trusted, high-autonomy role. You'll be empowered to make decisions onsite.</li><li>Supportive team and leadership who value your initiative and personality.</li><li>Paid training and industry certifications, a company that values your career trajectory and readily promote from within.</li></ul><p>If you're a personable, client-oriented tech who loves variety and enjoys being out and about, this is your chance to join a respected MSP where your impact is seen and valued.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4wNTU2Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>Our client is a well renowned service provider with excellent clients and exciting projects. They are going through a period of growth and require someone to coordinate their service desks to ensure all tickets are being taken care of. Our client embodies a collaborative, fun and hardworking environment where everyone is encouraged to express themselves. There are regular social events and great opportunity to grow and develop throughout the company.</p><p> </p><p><strong>The Role</strong></p><p>As the IT Support Coordinator, you will the 2IC to the Service Delivery Manager ensuring that all L1/2 tickets are being taken care of. You will be the first point of contact for any tickets that need to be resolved. It will be your responsibility to triage these tickets and ensure they go to the right engineers and ensure these tickets have been seen through.</p><p>More specific duties are highlighted below:</p><ul><li>Excellent Communication Skills</li><li>Highly organised for scheduling of engineers out on client sites.</li><li>First point of contact for clients</li><li>Triage tickets</li><li>Work to tight timelines</li><li>Monitoring active tickets and ensuring they are being looked after</li></ul><p> </p><p><strong>What's on offer?</strong></p><ul><li>The potential to convert to permanency.</li><li>An exceptional opportunity to make a positive impact on the department and the company.</li><li>A fast-paced, dynamic workplace where no two days are ever the same.</li><li>Ongoing professional development and mentoring by outstanding business leaders.</li><li>A company that promotes on merit, rewards excellence, and champions work-life balance.</li></ul><p> </p><p>This position is hiring immediately so if you are interested apply bellow, and if you want more information don't hesitate to call 03 9691 3661.</p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><h2>Ref: 06810-0013303929 NM</h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xMzY1MC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p> </p><p>Our client is a well known and respected global organisation who are looking for someone to join their team initially on a temporary basis with the view to go permanent. You will be providing EUC support to end user as well as assisting the Systems Administration team.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As an ICT Support Technician you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Excellent understanding of the M365 stack.</li><li>Experience with Windows Servers.</li><li>Support RF Scanners.</li><li>Support Production Robotics.</li><li>Experience with VMWare.</li><li>Ability to problem solve and learn on the job.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on L3 tasks and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job Ref no: 06810-0013307680 AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNDM3NTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are exclusively partnered with a Not-For-Profit organization in Australia, and they are seeking an IT Support. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia.</li><li>Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.</li><li>Troubleshooting and resolving issues related to <strong>Windows AD and Office 365</strong> applications.</li><li>Escalating issues to appropriate teams as necessary.</li></ul><p>Details:</p><ul><li>5 days WFO arrangement in Brisbane.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extension is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 1 IT Support role.</li><li>Decent knowledge of Windows Active Directory, <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNTY5NjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is exclusively partnered with a Leading Tourism Player in Gold Coast and they are looking for an IT Support Engineer to assist with a Windows 11 upgrade project. You'll be assisting with the following:-</p><ul><li>Assisting with a nationwide <strong>Windows 11</strong> upgrade.</li><li>Assist with <strong>re-imaging and building hardware</strong>.</li><li>Travelling to different sites to assist with hardware deployment and providing timely <strong>technical support</strong> to end users.</li><li>Troubleshoot and resolve issues relating to <strong>Intune,</strong> <strong>Azure AD and Office 365</strong> applications.</li><li><strong>Escalate</strong> issues to appropriate teams.</li></ul><p>Details:</p><ul><li>5 days WFO in Bundall.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extensions are highly likely.</li></ul><p>Requirements:</p><ul><li>Previous experience in a desktop support or field technician role.</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune</strong> and experience using an ITSM tool.</li><li>Basic understanding of hardware & networking concepts and troubleshooting.</li><li>Excellent communication and interpersonal skills.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMjkwMTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is working exclusively with a leading organisation with a strong presence across Australia and the Asia-Pacific region. Renowned for innovation and digital transformation, the business is investing heavily in technology to support growth and operational excellence. You'll join a progressive environment that values collaboration, leadership, and delivering impactful technology solutions.<br /><br /></p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As Head of Enterprise Applications, you will report directly to the CIO and play a pivotal role within the Senior IT Leadership Team. This is initially a 12-month fixed term contract with strong potential to become permanent. You will own the strategic roadmap, delivery, and operational support of a diverse enterprise applications portfolio, spanning both SaaS platforms and in-house systems. This high-impact role will see you shape applications strategy, drive innovation, and ensure technology enables growth well into the future.</p><p><br /> <strong>Key Responsibilities:</strong></p><ul><li>Define and execute the 1-3 year enterprise applications strategic roadmap.</li><li>Provide leadership for solution design, application support and lifecycle management.</li><li>Manage and inspire a geographically distributed teams.</li><li>Drive vendor and implementation partner performance, contracts and outcomes</li><li>Ensure seamless integration, security and support for SaaS platforms and custom-built systems.</li><li>Collaborate closely with IT Operations, Cyber Security and Data teams.</li><li>Manage cost centres, budgets, and maintain strong project governance.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>10+ years' experience leading enterprise or SaaS applications at scale.</li><li>Strong background in software engineering, integration and application architecture.</li><li>Demonstrated leadership of hybrid, geographically spread teams.</li><li>Polished, strategic thinker with impeccable stakeholder management skills.</li><li>Strategic thinker with a track record of operational delivery and cost management.</li><li>Skilled in vendor and partner management with strong commercial acumen.</li><li>Strong governance, risk management and stakeholder engagement skills.</li><li>Ability to influence senior stakeholders, including C-level executives.</li><li>Experience with platforms such as SAP SuccessFactors, Microsoft D365 F&O, Salesforce or ServiceNow is highly desirable.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on <a href="mailto:[email protected]">[email protected]</a></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong><br />Job Reference No:</strong> 06810-0013310508SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuNzQyMDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>This is an opportunity to join a forward-thinking organisation who are a pillar of the Melbourne culture. You will be based close to Melbourne CBD and have the opportunity to work with new technologies and interesting projects.</p><p> </p><p>This role is 5 days onsite. There are no hybrid working options available.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>In this customer service focused role, you will be providing hands-on, in-office support for IT asset lifecycle management, procurement, and operational tasks. You will also ensure continuity of service desk backup, asset tracking, and compliance with internal processes.</p><p> </p><p>You will:</p><ul><li>Maintain and update records of all IT assets (hardware, software, mobile devices) in the CMDB (Halo ITSM).</li><li>Conduct physical audits and reconcile asset data with inventory records.</li><li>Ensure asset movements, assignments, and disposals are accurately logged.</li><li>Provide backup coverage for the IT Service Desk as rostered.</li><li>Manage the full procurement lifecycle for IT assets and services, including:</li><li>Liaising with vendors and suppliers to obtain quotes and negotiate terms.</li><li>Raising purchase orders and coordinating approvals.</li><li>Processing invoices and ensuring timely payment.</li><li>Tracking contract renewals and service agreements.</li><li>Maintaining accurate records of procurement activities and renewals in the CMDB.</li><li>Ensure compliance with internal procurement and contract management guidelines.</li><li>Ensure compliance with internal policies for asset handling, security, and disposal.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Skills & Experience</span></strong></p><p> </p><ul><li>Previous experience in IT asset management and IT support roles</li><li>Demonstrated experience with end-to-end procurement, vendor management, and contract renewals.</li><li>Hands-on experience supporting Windows 10/11 and Apple iOS devices.</li><li>Familiarity with ITSM/CMDB tools (Halo, ServiceNow, Cherwell, etc.).</li><li>Strong attention to detail and ability to follow documented processes.</li><li>Good communication and teamwork skills.</li><li>Ability to work independently and manage priorities in a busy office setting.</li></ul><p>Desirable</p><ul><li>Experience with Microsoft Intune, Autopilot, or MECM.</li><li>Exposure to procurement and vendor management in a regulated environment.</li></ul><ul><li>Understanding of ITIL or asset lifecycle best practices.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013301819 JR</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMzkyNTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><strong>THE COMPANY</strong><br /> <br /> <br /> <br /> This company is a highly successful and growing Australian Financial Services firm who employ circa 200 staff.<br /> <br /> <br /> <br /> Listed on the ASX, they invest in and manage a diversified range of assets and are currently in a high growth phase due to several significant acquisitions.<br /> <br /> <br /> <br /> Their flat organisational structure and minimal red tape allows you to deliver meaningful impacts to stakeholders at all levels of the organisation.<br /> <br /> <br /> <br /> <br /> <br /> <strong>THE ROLE & RESPONSIBILITIES</strong><br /> <br /> <br /> <br /> As the Group Technology Manager, you'll manage a small internal IT team and be accountable for ensuring the ongoing delivery and improvement of IT Services to the organisation and its sub-companies.<br /> <br /> <br /> <br /> With many IT Services being outsourced to external providers, a considerable element of the role involves external IT vendor management and relationships building.<br /> <br /> <br /> <br /> It's a hands-on, forward thinking, and interactive role in flat organisational structure, involving significant collaboration with senior stakeholders to continuously align IT to business objectives. <br /> <br /> <br /> <br /> Full time in office role. <br /> <br /> <br /> <br /> <strong>Responsibilities:</strong><br /> <br /><ul><li><strong>External Vendor Management: </strong>extensive relationship building with and management of external IT Providers who deliver IT Managed Services and Managed Security Services (incl Managed SOC).</li><li><strong>Operational Excellence: </strong>accountable for IT Service Delivery - ensuring the availability, reliability, performance, and security of all IT systems and infrastructure (Azure & Microsoft 365)</li><li><strong>IT Strategy:</strong> in collaboration with external IT Providers, develop and implement the IT Roadmap for ongoing and future needs (including Cyber Security).</li><li><strong>Security Program oversight</strong> - managing the overall security framework and strategy, ensuring controls are implemented to industry best practice, and continually improving cybersecurity maturity level.</li><li><strong>IT Project Management</strong>: take a lead role in the planning and execution of IT projects and initiatives.</li><li><strong>Incident & Change Management</strong>: managing incident response and change management processes.</li><li><strong>Architecture Oversight</strong>: Design and align solutions and enterprise architecture for group-wide initiatives.</li><li><strong>Budget Management</strong>: work with the Head of Shared Services to develop and manage IT Budgets for ongoing and future needs.</li><li><strong>M&A / Integrations</strong> - leading M&A activity as the IT Workstream Lead.</li><li><strong>Team Leadership</strong>: manage and develop a small internal IT team - 1x End User Support Analyst<br /><br /></li></ul><br /> <br /> <strong>REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</strong><br /> <br /> <br /> <br /> Suited for an IT Manager (or similar) professional with background operating in small to mid-sized yet complex environments requiring extensive external IT vendor management.<br /> <br /> <br /> <br /> Ideal for someone who thrives in fast-paced and busy environments that will utilize their organizational skills and ability to engage with stakeholders at all levels to align IT with business objectives.<br /> <br /> <br /> <br /> <strong>Required background & experience:</strong><br /> <br /><ul><li><strong>Experience</strong>: proven IT leadership experience within small to mid-sized yet complex organisational structures, encompassing cloud infrastructure, end user computing, cybersecurity, and IT project management.</li><li><strong>Proven track record</strong>: demonstrated success managing external IT vendors to deliver IT services that enable business objectives.</li><li><strong>Big picture & forward thinking</strong>: ability to understand changing business requirements, anticipate future tech needs, and translate these into actionable roadmaps / deliverables.</li><li><strong>Stakeholder management & communication</strong>: ability to translate technical IT concepts into an easily understandable manner while confidently engaging with stakeholders at all levels.</li><li><strong>External vendor management</strong>: proven experience forming relationships with and managing IT Service Delivery from external IT providers.</li><li><strong>Industry experience</strong>: within Financial Services and/or Professional Services (or similar) is preferred.</li><li><strong>Attitude & personality:</strong></li></ul>- Proactive and adaptable self-starter with strong organisational skills.<br /> <br /> - Enjoys operating in small IT teams being hands-on to project manage IT outcomes.<br /> <br /> - Natural collaborator who thrives proactively engaging with others to understand/solve their IT issues.<br /> <br /> - At their best in fast-paced, busy, and growing environments.<br /> <br /> - Corporate & professional presentation and communication skills. <br /> <br /><ul><li><strong>Comfortable with a full time in office role. </strong></li></ul><br /> <br /> <br /> <br /> <strong>This is full time permanent role located in the Sydney CBD and is offering $</strong><strong>160,000 - $178,571 </strong><strong>(</strong><strong>plus super) + 10% bonus potential - depending on experience.</strong><br /> <br /> <br /> <br /> <strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong><br /> <br /> <br /> <br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <br /> <br /> <br /> <br /><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk2MjczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Level 2 IT Support Engineer - Goulburn, NSW</strong></p><p>We're currently seeking an experienced <strong>Level 2 IT Support Engineer</strong> for a full-time 3-4-month contract role (with a view to extend) based <strong>onsite in Goulburn, NSW</strong>. This position is ideal for someone who enjoys hands-on technical work and providing quality support within a dynamic environment.<br /> </p><p><strong>Key Details:</strong></p><ul><li><strong>Location:</strong> Goulburn, NSW (onsite, 5 days per week - no WFH)</li><li><strong>Contract:</strong> 3-4 months (initial 3-month contract with likely extension)</li><li><strong>Start date:</strong> ASAP (within the next 2 weeks preferred)</li></ul><ul><li><strong>Eligibility:</strong> Only candidates <strong>living in or around Goulburn</strong> will be considered, as this is a <strong>fully onsite role</strong>.<br /> </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Provide Level 2 onsite support across desktops, servers, and network environments.</li><li>Manage and maintain Microsoft 365 administration, including user provisioning, license management, and troubleshooting.</li><li>Support server and infrastructure-related issues as part of the internal IT team.</li><li>Handle incident management, ticket resolution, and escalation where necessary.</li><li>Deliver timely and effective technical support to end users across the business.<br /> </li></ul><p><strong>Skills & Experience:</strong></p><ul><li>Approximately <strong>5 years' experience</strong> in a Level 2 support or similar technical role.</li><li>Strong knowledge of Microsoft 365 administration and Windows Server environments.</li><li>Familiarity with hardware and software troubleshooting, network connectivity, and user access management.</li><li>Experience with ticketing systems (previous use of <strong>Halo</strong> is advantageous).</li><li>Excellent communication skills and the ability to work effectively in a fast-paced onsite setting.<br /> </li></ul><p>If you're immediately available or can start within the next two weeks, we'd love to hear from you.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4zODU1NS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
