6 results for Rht It Support jobs

IT Support Specialist | Global Financial Services

Sydney CBD, New South Wales
remote
Permanent placement
100000 - 110000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANY: This global financial services firm operates in the investment management space, with $200+ billion assets under management.<ul><li>Multiple offices across North America, Europe, the Middle East, and APAC.</li><li>Corporate and professional working environment with stunning Sydney CBD offices.</li><li> Cloud-first approach - fully hosted in Azure & M365.</li><li>Take ownership of IT Support in Australia.</li><li>Ongoing training and professional development.</li><li>Forward-thinking professional organisation that is investing in AI-powered productivity tooling.</li></ul> THE ROLE & RESPONSIBILITIESAs the IT Support Specialist, you'll be the key point-of-contact providing high-touch Desktop Support to circa 40 staff across 2 offices.It's a non-standard position, as you'll be given ownership of end-user support in Australia whilst also assisting with vendor management, project deployments, problem management, process improvement + automation, security & compliance, and in the adoption of AI productivity tools. You will have a genuine opportunity to deliver tangible benefits and improvements across service delivery, process improvements/automation, and AI.Full time in office role. Role snapshot: <ul><li>Deliver high touch Desktop Support to internal users, including senior executives and VIP's (in-person + remote).</li><li>Be the key IT support point of contact for Australian users - customer service, expectation management, education/training etc.</li><li>Troubleshoot, determine root cause analysis then resolve technical issues across laptops, desktops, mobile devices, OS, enterprise applications, collaboration platforms, and network connectivity (TCP/IP, VPN, Wireless etc).</li><li>Involvement in IT projects, deployments, and system upgrades.</li><li>Proactively identify then implement process improvements & automation.</li><li>Assist with Problem Management activities to improve IT service delivery.</li><li>Collaborate with global IT teams and external vendors to resolve complex escalated issues.</li><li>Assist in the adoption and support of AI initiatives across the firm.</li><li>Full time in office role </li></ul> Key elements of the role: <ul><li>Collaboration & AV support - Microsoft 365, meeting rooms & videoconferencing (Zoom), offsite conferences & events etc.</li><li>Endpoint, Device, and Asset Management - configure & deploy laptops, desktops, and mobile devices via Intune & Jamf; support Windows 11 & MacOS; automated provisioning via Autopilot; support device lifecycle management</li><li>IT Project Delivery - participate in IT deployments, system upgrades, and office moves.</li><li>Monitoring & operations - daily monitoring of EUC and office systems; Incident & Problem Management; Service Delivery improvement</li><li>AI Tools & Productivity Support - support adoption & rollout (ChatGPT, Claude, Copilot etc), troubleshooting & user queries, licensing, data governance etc.</li><li>Identity, Security & Compliance - support Entra ID, endpoint security tools (Defender, CrowdStrike), MFA, and security awareness training while ensuring compliance to security governance / policies.</li><li>Vendor Management - AV, meeting rooms, hardware procurement, mobility, printers etc.</li></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suited to a Desktop Support professional experienced at taking ownership of IT support inside mid-sized yet complex corporate & professional environmentsIdeal for someone who enjoys end user support but wants to do more value-add initiatives, e.g. AI adoption/support, vendor management, problem management, and service delivery improvement via automation & streamlining processes. The following experience / skills are required: <ul><li>Proven experience providing in-person Desktop Support to corporate end users, inside small to mid-sized yet complex environments.</li><li>Background in the corporate Professional Services industry or similar - e.g. legal, financial services, asset management etc.</li><li>Strong technical support skills across Desktop hardware/software technologies - Microsoft 365, Entra ID, Windows 11, Intune, iOS, VPN / remote access connectivity etc..</li><li>Competent meeting room and AV/VC support skills.</li><li>Familiarity with AI productivity tools (ChatGPT, Claude etc).</li><li>Demonstrated experience creating efficiencies, cost-savings, and/or improvements in prior roles.</li></ul> Required personal qualities: <ul><li>Strong customer-service focus - responsive with a sense of urgency, solution focused, can operate under pressure & prioritize, manage end user expectations + provide follow up.</li><li>Comfortable working in an autonomous capacity - taking the initiative to solve problems, prioritise, and make decisions while working with a geographically dispersed team. </li><li>Proven track record of taking the initiative for self-study and self-learning.</li><li>Corporate & professional presentation & communication skills (verbal + written).</li><li>Excited by the variety of a broad and interactive end-user focused role.</li><li>Comfortable working onsite in the office full time. </li><li>Interest in AI.</li></ul> This is an onsite full-time permanent role located in the Sydney CBD and is offering $100,000 - $110,000 + super + bonus potential. *Note, Australian Permanent Residency or Australian Citizenship is required to be considered for this position, and successful applicants will be contacted Reference Number: 06800-0013442929 This is a on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE5NTI5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-25T05:05:52Z

IT Support Coordinator

Melbourne, Victoria
remote
Contract/Temporary
450 - 500 AUD / Daily
The CompanyOur client is a well-renowned not for profit organisation who are going through a period of growth and require a Systems Administrator to support and maintain their internal infrastructure and systems environment. They embody a collaborative, fun and hardworking environment where everyone is encouraged to express themselves. There are regular social events and great opportunities to grow and develop throughout the organisation. The RoleAs the Systems Administrator, you will be responsible for maintaining and supporting the organisation's Microsoft 365, Azure and on-premises infrastructure environment while ensuring systems remain secure, reliable and efficient. You will provide Level 2/3 support across the business, act as an escalation point for complex technical issues and work closely with internal stakeholders and managed service providers to continuously improve systems, security and automation processes.More specific duties are highlighted below: * Administration and support of Microsoft 365 * Management of Entra ID (Azure AD) * Intune, Autopilot and application deployments * Support and maintenance of Windows Server * Monitoring Microsoft Defender and CrowdStrike * PowerShell scripting * Backup administration * MFA and Conditional Access policiesWhat's on offer? <ul style="padding-left: 30px;"><li>The opportunity to work within a collaborative and supportive not for profit environment</li><li>Exposure to a modern hybrid cloud and infrastructure environment</li><li>A fast-paced, dynamic workplace where no two days are ever the same</li><li>Ongoing professional development and mentoring by outstanding business leaders</li><li>A company that promotes on merit, rewards excellence, and champions work-life balance</li></ul>This position is hiring immediately so if you are interested apply below, and if you want more information don't hesitate to call 03 9691 3661. Job Ref number: 06810-0013442319 - NM Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4yNDIwNC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-22T03:11:00Z

Helpdesk Technician

Nudgee, Queensland
remote
Permanent placement
65000 - 70000 AUD / Yearly
The Role:We're looking for a motivated and customer-focused Service Helpdesk Technician to join a fast-paced team and play a vital role in supporting the technology that keeps our client's business running.As the first point of contact for IT support, you'll be responsible for receiving, prioritising, documenting, and resolving technical support requests while delivering outstanding customer service to users.The role offers strong exposure to a broad range of technologies within an organisation that actively promotes professional growth and internal career progression.Responsibilities:<ul><li>Provide IT and telephony support: Receive, prioritize, document, and resolve end-user help requests, including hands-on troubleshooting at the desktop level.</li><li>Use diagnostic and tracking tools: Apply software and hardware knowledge, diagnostic utilities, and helpdesk systems to identify and resolve issues efficiently.</li><li>Escalate complex issues: Escalate issues beyond the technician's scope promptly to senior team members.</li><li>Maintain and deliver equipment/services: Manage procurement, provisioning, configuration, and maintenance of computer and telephony hardware and services.</li><li>Participate in after-hours support (Once a month): Be available for emergency IT support outside normal business hours, responding promptly to calls and on-site requirements when needed.</li></ul>Requirements: <ul><li>6-12 months in a similar/relevant position</li><li>Exposure to M365, Active Directory & ITSM platforms</li><li>Proven experience troubleshooting desktops, software, and telephony systems in a professional environment</li><li>Excellent communication skills with a customer-focused mindset</li><li>Motivated to build skills and grow professionally in IT</li></ul>Benefits:<ul><li>Join a growing organisation offering exposure to a broad and evolving technology stack</li><li>Strong focus on internal growth and promotion, reflected in excellent employee retention</li><li>Supportive environment that encourages development and provides a clear career progression path</li></ul>Apply Today:Email: <a href="mailto:[email protected]">[email protected]</a>Phone: 07 3039 4232Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4zNzA5Ni4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-02T01:05:27Z

L3 Support Engineer

Brisbane CBD, Queensland
remote
Contract/Temporary
50.00 - 70.00 AUD / Hourly
Robert Half is partnered with one of our key clients going through an infrastructure uplift, and they are looking for an experienced infrastructure/ systems engineer to assist with service desk operations. In this role, you will be responsible for:<ul><li>Analyse and manage incidents, service requests, and tickets.</li><li>Troubleshoot and remediate infrastructure and system issues.</li><li>Support change control processes and coordinate with key stakeholders.</li><li>Perform CVE remediation and patch management activities.</li><li>Administer and support a Windows server environment.</li><li>Monitor network alerts and respond to infrastructure incidents.</li></ul>Details:<ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 10/11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension</li></ul>Requirements:<ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in infrastructure/ systems administration with a strong focus on Windows technologies.</li><li>Decent knowledge in Windows server, virtualization and networking.</li><li>A problem-solving mindset with the ability to work independently.</li></ul>Apply Today:If you're an immediately available candidate based in Brisbane, submit your CV directly to [email protected] or click the "Apply" button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMzA0MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-10T00:57:20Z

Desktop Support

Perth CBD, Western Australia
remote
Permanent placement
95000 - 105000 AUD / Yearly
IT Support Administrator Perth Metro | Full-time | $105k + SuperA growing national organisation with a large and expanding presence across Perth is seeking an IT Support Administrator to join their team in a highly hands-on support and project-focused role.This position will suit someone who enjoys variety, autonomy, and getting out on site to support users directly. You will initially be the key Perth-based technician, supporting a network of metro locations while working closely with a broader interstate IT team.The organisation is continuing to grow through acquisition and transformation, so this role offers exposure to both day-to-day support and project work, with future leadership opportunities as the local team expands.The RoleThis is a varied position combining onsite support, remote troubleshooting, hardware deployment, software configuration, and integration project work.You will be responsible for supporting end users across multiple Perth sites, resolving technical issues, assisting with outages, and helping deliver upgrades and integrations as new locations are brought into the wider business.Key responsibilities include:<ul><li>Providing onsite and remote IT support across multiple Perth locations</li><li>Troubleshooting day-to-day technical issues, outages, and escalations</li><li>Hardware deployment, workstation refreshes, and device rollouts</li><li>Domain joining, machine configuration, and user onboarding</li><li>Supporting software installs, rebuilds, and environment reconfigurations</li><li>Assisting with integration projects for newly acquired sites</li><li>Supporting phone system and unified communications migrations</li><li>Coordinating with external vendors and telecommunications providers</li><li>Assisting with basic networking tasks, including switch installation and connectivity troubleshooting</li><li>Supporting technology modernisation and standardisation projects</li><li>Occasional interstate travel for broader team collaboration and project work</li></ul>Most locations operate on a mature and standardised technology stack, with senior networking and infrastructure support available when required.Some integration projects may take place over weekends, with time off in lieu provided.About YouYou will be proactive, customer-focused, and comfortable working independently across multiple sites. You do not need to come from a healthcare background, although experience in healthcare, dental, or multi-site environments would be highly regarded.The ideal candidate will have:<ul><li>Experience in onsite IT support, desktop support, or similar hands-on support roles</li><li>Strong Windows troubleshooting and end-user support skills</li><li>Experience with hardware rollouts, workstation builds, and software installs</li><li>Basic networking knowledge and confidence with physical connectivity troubleshooting</li><li>Strong customer service and stakeholder engagement skills</li><li>The ability to take ownership of issues from start to finish</li><li>Confidence working autonomously across multiple metro locations</li><li>A flexible and adaptable approach in a fast-growing environment</li><li>A current driver's licence and willingness to travel between Perth metro sites</li></ul>Why Apply?<ul><li>Join a mature, growing national organisation</li><li>Work across both BAU support and project delivery</li><li>Be part of ongoing acquisitions, integrations, and transformation activity</li><li>Future leadership potential as the Perth team grows</li><li>Supportive national IT team environment</li><li>Metro travel only for regular day-to-day site support</li><li>Attractive salary package of $105k + Super</li></ul> This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuNDI1NjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T02:05:34Z

IT Support Officer

Maroochydore, Queensland
remote
Permanent placement
70000 - 80000 AUD / Yearly
The Opportunity Are you early in your IT Support career and looking for an environment that will genuinely support your development?We're partnering with a well-established Australian organisation who are seeking a proactive and customer-focused IT Support Officer to join a growing and dynamic organisation. This role is ideal for someone who enjoys solving technical problems, supporting end users, and contributing to the smooth operation of business technology systems.Working as part of a collaborative team, you will provide first and second-level technical support across a range of hardware, software, and business applications while delivering an exceptional customer experience. Key Responsibilities<ul><li>Provide technical support to internal users via phone, email, and in person.</li><li>Troubleshoot and resolve hardware, software, network, and system issues.</li><li>Set up, configure, and maintain desktops, laptops, mobile devices, and peripherals.</li><li>Manage user accounts, permissions, and access requests.</li><li>Assist with onboarding and offboarding activities.</li><li>Maintain accurate IT documentation and support records.</li><li>Escalate complex issues when required and work closely with external vendors.</li><li>Support IT projects, upgrades, and continuous improvement initiatives.</li></ul>About You<ul><li>Experience in an IT Support / Helpdesk role.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Experience supporting Entra ID (Azure AD), user and access management.</li><li>Experience supporting Microsoft 365 environments.</li><li>Knowledge of Windows operating systems, networking fundamentals, and end-user devices.</li><li>Excellent communication and customer service skills.</li><li>The ability to manage competing priorities in a fast-paced environment.</li><li>A proactive attitude and willingness to learn.</li></ul>Why This Role?<ul><li>Supportive and collaborative team culture.</li><li>Opportunities for professional development and career growth.</li><li>Exposure to a broad range of technologies and projects.</li><li>Long-term stability within a respected and established organisation.</li></ul>Interested?Apply now or contact Mignon Witten at Robert Half for a confidential discussion.Please note that only shortlisted candidates will be contacted.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi41MTI3OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-26T22:48:05Z