<table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p> </p><p>This company is an established and growing IT Managed Service Provider who offer Professional & Managed Services across Cloud & M365 + Managed Security and Cybersecurity Incident Response.</p><p> </p><p>On offer:</p><ul><li>Specialized MSP for clients in the healthcare and biotech space who are making meaningful improvement to people's lives.</li><li>Tenured team focused on collaboration, knowledge sharing/upskilling, and teamwork to deliver outstanding customer outcomes.</li><li>An additional 6 days leave per year based on performance.</li><li>$85,000 - $95,000 +super - depending on experience. </li><li>Paid certifications and training.</li><li>Mainly WFH remote working with occasional travel to client sites needed.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>IT Support Engineer role working in a team and responsible for providing mainly Level 2 IT Support to various customers across Azure & M365 cloud solutions, including workstations, servers, printers, networks and various hardware/software. </p><p> </p><p>Mainly WFH remote working with occasional travel to client sites needed for onsite support.</p><p><strong><em> </em></strong></p><p><strong>Key elements of the role: </strong></p><ul><li>Level 2 technical IT Support to monitor, troubleshoot and resolve desktop hardware/software, server, and network connectivity issues for end users.</li><li>Focus is on supporting M365 & Azure cloud technologies - Office 365, Exchange Online, Entra ID, Defender, Intune, Autopilot etc. </li><li>Network support including connectivity troubleshooting and assisting with configuration of network devices - firewalls, wireless access points, routers, switches etc.</li><li>Service Desk support using ConnectWise ticketing system.</li><li>Identify opportunities for automation and process improvements.</li><li>Assist in documentation of IT processes.</li><li>Work collaboratively with internal colleagues to resolve customer issues.</li><li>Mainly WFH but occasional travel to customer sites is required for onsite support. </li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / SKILLS / BACKGROUND / PERSONAL QUALITIES: </span></strong></p><p> </p><p>Suitable for a Level 2 IT Support professional with Azure & M365 experience who is seeking a challenging role they can own and make what they want.</p><p> </p><p>Ideal for a 'go-getter' and a collaborative team player with no ego who enjoys knowledge sharing and proactively taking the initiative to learn. </p><p> </p><p><strong>Required skills / knowledge / experience: </strong></p><p>- Level 2 IT Support experience, supporting end user's desktop hardware, software and network connectivity issues.</p><ul><li>M365 & Azure support exp incl Entra ID, Intune, Autopilot, Teams, Exchange Online etc</li><li>Windows Server experience is beneficial.</li><li>Excellent communication skills (both verbal and written) and customer facing abilities.</li><li>Demonstrate proactively taking the initiative for self-learning and self-improvement.</li><li>Display logical problem-solving abilities.</li><li>Professional presentation and a social and friendly manner.</li><li>Keen interest in emerging cloud technologies.</li></ul><p> </p><p><strong>This is a full-time permanent role predominantly WFH offering $85,000 - 95,000 (plus super) - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ4NjM1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Temporary Desktop Support Analyst (2 months)</strong></p><p>We're seeking an experienced <strong>Level 2 Desktop Support Analyst</strong> to support a short-term project focused on <strong>computer changeovers</strong> and end-user support. This is a great opportunity to bring your technical know-how and customer service skills into a fast-paced, supportive environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide on-site and remote support for end-user devices (Windows & MacOS).</li><li>Assist with computer changeovers, software installation, and configuration.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Support lifecycle and asset management activities.</li><li>Deliver excellent customer service across all support channels.</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Experience in <strong>end-user computing support</strong> (Level 2).</li><li>Strong understanding of <strong>Windows 10/11, MacOS, Active Directory, Office365, device management software, and antivirus tools</strong>.</li><li>Ability to diagnose and resolve technical issues independently.</li><li>Excellent interpersonal skills with a strong customer service focus.</li><li>Relevant IT qualifications or equivalent experience.</li></ul><p><strong>Desirable:</strong> ITIL v3 Foundation or related industry certifications.</p><p><strong>About You</strong></p><p>You're hands-on, approachable, and enjoy helping people. You can adapt quickly to new environments and manage your workload effectively with minimal supervision.</p><p><strong>Contract Details</strong></p><ul><li><strong>Duration:</strong> 2 months (with possibility of extension)</li><li><strong>Location:</strong> Perth</li><li><strong>Start:</strong> Immediate</li></ul><p>If you're looking for a short-term contract where you can make a real impact, we'd love to hear from you.</p><p> </p><p> </p><p><strong><em>Reference Number: </em><em>60090-0013296449</em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjcyNDIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Desktop Support Engineer</strong></p><p>We are partnering exclusively with a retail organisation on a 6-12-month contract with potential to extend. You'll be based at the head office, providing IT support across both head office and stores. This Monday-Friday in office role offers the opportunity to grow into managing projects and BAU independently.<br /> </p><p>We're looking for someone with strong communication skills, professional presentation, and a genuine interest in building a long-term career with the organisation.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot desktops, laptops, POS systems, barcode scanners, receipt printers, and EFTPOS terminals.</li><li>Support Windows 7 and 10 environments.</li><li>Manage Office 365 including user accounts, password resets, licenses, SharePoint, and Teams.</li><li>Handle permissions and access through Active Directory or similar tools.</li><li>Perform basic network troubleshooting, including Wi-Fi and VPN configurations.</li><li>Escalate unresolved issues to Level 2/3 support or vendors when needed.</li><li>Log and track support requests using a ticketing system to meet SLA requirements.</li><li>Support mobile devices including tablets and handheld scanners.</li><li>Train store employees on IT processes and system usage.</li><li>Perform routine system checks and software updates to keep POS and applications operational.</li><li>Collaborate with vendors and third-party providers for hardware replacements and escalations.</li></ul><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4wNDQ2Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Join an Exciting Project as a Desktop Support Engineer - On-going contract </strong></p><p> </p><p>We are seeking a skilled Level 1/2 IT Support Engineer to join an ambitious project supporting a leading client in the civil engineering and construction space. This organisation is renowned for delivering large-scale infrastructure projects that shape communities and drive innovation. If you're passionate about IT support and thrive on different client sites, this role offers an excellent opportunity to showcase your expertise.</p><p> </p><p>Working Hours - 8:30am-4:30pm</p><p><strong>Location:</strong> 2x office locations <br /> Broadmeadow 2292 - 3 days <br /> Kangy Angy 2258 - 2 days</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive IT support to VIPs, Executive Assistants, and other team members, ensuring minimal downtime and seamless operations.</li><li>Manage and troubleshoot issues related to Office 365 applications and Windows 10/11 operating systems.</li><li>Oversee configuration, deployment, and support of iOS devices using mobile device management tools.</li><li>Utilize ServiceNow or similar platforms to log, track, and resolve incidents efficiently.</li><li>Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, and video conferencing systems.</li><li>Provide remote assistance using tools like TeamViewer or Remote Desktop Protocol to resolve user issues quickly.</li><li>Perform troubleshooting, repairs, and upgrades for desktops, laptops, printers, and other hardware.</li><li>Apply basic cybersecurity principles to ensure a secure IT environment.</li><li>Support cloud-based platforms such as Azure or AWS for storage and application needs.</li><li>Manage and deploy software using tools like SCCM and Intune.</li><li>Ensure data integrity through proper backup and recovery processes.</li><li>Coordinate the collection and distribution of IT assets across locations.</li><li>Perform regular checks and maintenance on printers and video conferencing room systems.</li><li>Handle escalated incidents and ensure proper resolution in a timely manner.</li></ul><p> </p><p>What we're looking for:<br /> We're seeking someone who can hit the ground running with solid technical expertise, outstanding problem-solving skills, and a collaborative mindset. Prior experience in a fast-paced project or engineering environment is a plus.</p><p> </p><p> </p><p> </p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy42MDc3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>Our client is a well renowned service provider with excellent clients and exciting projects. They are going through a period of growth and require someone to coordinate their service desks to ensure all tickets are being taken care of. Our client embodies a collaborative, fun and hardworking environment where everyone is encouraged to express themselves. There are regular social events and great opportunity to grow and develop throughout the company.</p><p> </p><p><strong>The Role</strong></p><p>As the IT Support Coordinator, you will the 2IC to the Service Delivery Manager ensuring that all L1/2 tickets are being taken care of. You will be the first point of contact for any tickets that need to be resolved. It will be your responsibility to triage these tickets and ensure they go to the right engineers and ensure these tickets have been seen through.</p><p>More specific duties are highlighted below:</p><ul><li>Excellent Communication Skills</li><li>Highly organised for scheduling of engineers out on client sites.</li><li>First point of contact for clients</li><li>Triage tickets</li><li>Work to tight timelines</li><li>Monitoring active tickets and ensuring they are being looked after</li></ul><p> </p><p><strong>What's on offer?</strong></p><ul><li>The potential to convert to permanency.</li><li>An exceptional opportunity to make a positive impact on the department and the company.</li><li>A fast-paced, dynamic workplace where no two days are ever the same.</li><li>Ongoing professional development and mentoring by outstanding business leaders.</li><li>A company that promotes on merit, rewards excellence, and champions work-life balance.</li></ul><p> </p><p>This position is hiring immediately so if you are interested apply bellow, and if you want more information don't hesitate to call 03 9691 3661.</p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><h2>Ref: 06810-0013303929 NM</h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xMzY1MC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is exclusively partnered with a growing Real Estate organisation in Australia, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia and New Zealand.</li><li>Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.</li><li>Troubleshooting and resolving issues related to <strong>Azure AD and Office 365</strong> applications.</li><li>Escalating issues to appropriate teams as necessary.</li><li>Potential involvement in upcoming projects, including <strong>SharePoint migration, automation initiatives, ERP/CRM support</strong>, and software upgrades.</li></ul><p>Details:</p><ul><li>Hybrid work arrangement in Brisbane.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of a permanent role is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 2 IT Support role (MSP experience highly regarded)</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMTU0NzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p> </p><p>Our client is looking for someone to join their team on contract basis probably up to 2 week. You will be providing front line support therefore you must be okay to work onsite 5 days a week.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As a Desktop Support Engineer you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Strong experience with O365.</li><li>Deploying laptops using Intune.</li><li>Tagging and documenting old laptops.</li><li>Outstanding people skills.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on a critical project.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job Reference Number: 06810-0013289538 AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNjMxMTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is exclusively partnered with a growing Aged Care Provider in Australia, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia.<br /> * Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.<br /> * Troubleshooting and resolving issues related to <strong>Azure AD and Office 365</strong> applications.<br /> * Escalating issues to appropriate teams as necessary.<br /> * Potential involvement in upcoming projects, including <strong>SharePoint migration, automation initiatives, ERP/CRM support</strong>, and software upgrades.</li></ul><p>Details:</p><ul><li>Hybrid work arrangement in Adelaide.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of a permanent role is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 2 IT Support role (MSP experience highly regarded)</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNzAwMTMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is an opportunity to join a forward-thinking organisation showing continual growth in a frequently evolving market. You will be based in the heart of Melbourne CBD and have the opportunity to work with new technologies and interesting projects.</p><p>This role is 5 days onsite. There is not hybrid working option available.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this customer service focused role, you will be assisting with working through a backlog of tickets, providing end user support to over 650 users and devices and assisting with project support.</p><p>You will also play a key role in setting up and managing mobile devices, maintaining their Windows environment, monitor backups systems, packaging desktop applications and administering Windows Server, AD and Group Policy. </p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills & Experience</span></strong></p><ul><li>Completed a relevant tertiary qualification or equivalent.</li><li>At least 2 years full time working experience.</li><li>Strong experience working supporting Windows 111 and administering Windows Server.</li><li>Strong experience managing Active Directory and Azure Active Directory.</li><li>Previous experience supporting and administering Office 365.</li><li>Mobile Device Management experience - AirWatch or Intune</li><li>Previous experience packaging desktop applications with SCCM or Intune is desirable.</li><li>Previous experience working on laptop/desktop/workstation deployments is desirable.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:06810-0013296478JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNjIyNzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>This is an opportunity to join a forward-thinking organisation who are a pillar of the Melbourne culture. You will be based close to Melbourne CBD and have the opportunity to work with new technologies and interesting projects.</p><p> </p><p>This role is 5 days onsite. There are no hybrid working options available.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>In this customer service focused role, you will be providing hands-on, in-office support for IT asset lifecycle management, procurement, and operational tasks. You will also ensure continuity of service desk backup, asset tracking, and compliance with internal processes.</p><p> </p><p>You will:</p><ul><li>Maintain and update records of all IT assets (hardware, software, mobile devices) in the CMDB (Halo ITSM).</li><li>Conduct physical audits and reconcile asset data with inventory records.</li><li>Ensure asset movements, assignments, and disposals are accurately logged.</li><li>Provide backup coverage for the IT Service Desk as rostered.</li><li>Manage the full procurement lifecycle for IT assets and services, including:</li><li>Liaising with vendors and suppliers to obtain quotes and negotiate terms.</li><li>Raising purchase orders and coordinating approvals.</li><li>Processing invoices and ensuring timely payment.</li><li>Tracking contract renewals and service agreements.</li><li>Maintaining accurate records of procurement activities and renewals in the CMDB.</li><li>Ensure compliance with internal procurement and contract management guidelines.</li><li>Ensure compliance with internal policies for asset handling, security, and disposal.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Skills & Experience</span></strong></p><p> </p><ul><li>Previous experience in IT asset management and IT support roles</li><li>Demonstrated experience with end-to-end procurement, vendor management, and contract renewals.</li><li>Hands-on experience supporting Windows 10/11 and Apple iOS devices.</li><li>Familiarity with ITSM/CMDB tools (Halo, ServiceNow, Cherwell, etc.).</li><li>Strong attention to detail and ability to follow documented processes.</li><li>Good communication and teamwork skills.</li><li>Ability to work independently and manage priorities in a busy office setting.</li></ul><p>Desirable</p><ul><li>Experience with Microsoft Intune, Autopilot, or MECM.</li><li>Exposure to procurement and vendor management in a regulated environment.</li></ul><ul><li>Understanding of ITIL or asset lifecycle best practices.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013301819 JR</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMzkyNTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>This company is a highly successful and growing Australian Financial Services firm who employ circa 200 staff.</p><p> </p><p>Listed on the ASX, they invest in and manage a diversified range of assets and are currently in a high growth phase due to several significant acquisitions.</p><p> </p><p>Their flat organisational structure and minimal red tape allows you to deliver meaningful impacts to stakeholders at all levels of the organisation.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE & RESPONSIBILITIES</span></strong></p><p> </p><p>As the Group Technology Manager, you'll manage a small internal IT team and be accountable for ensuring the ongoing delivery and improvement of IT Services to the organisation and its sub-companies.</p><p> </p><p>With many IT Services being outsourced to external providers, a considerable element of the role involves external IT vendor management and relationships building.</p><p> </p><p>It's a hands-on, forward thinking, and interactive role in flat organisational structure, involving significant collaboration with senior stakeholders to continuously align IT to business objectives. </p><p> </p><p><span style="text-decoration: underline;">Full time in office role. </span></p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>External Vendor Management: </strong>extensive relationship building with and management of external IT Providers who deliver IT Managed Services and Managed Security Services (incl Managed SOC).</li><li><strong>Operational Excellence: </strong>accountable for IT Service Delivery - ensuring the availability, reliability, performance, and security of all IT systems and infrastructure (Azure & Microsoft 365)</li><li><strong>IT Strategy:</strong> in collaboration with external IT Providers, develop and implement the IT Roadmap for ongoing and future needs (including Cyber Security).</li><li><strong>Security Program oversight</strong> - managing the overall security framework and strategy, ensuring controls are implemented to industry best practice, and continually improving cybersecurity maturity level.</li><li><strong>IT Project Management</strong>: take a lead role in the planning and execution of IT projects and initiatives.</li><li><strong>Incident & Change Management</strong>: managing incident response and change management processes.</li><li><strong>Architecture Oversight</strong>: Design and align solutions and enterprise architecture for group-wide initiatives.</li><li><strong>Budget Management</strong>: work with the Head of Shared Services to develop and manage IT Budgets for ongoing and future needs.</li><li><strong>M&A / Integrations</strong> - leading M&A activity as the IT Workstream Lead.</li><li><strong>Team Leadership</strong>: manage and develop a small internal IT team - 1x End User Support Analyst<br /><br /></li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p> </p><p>Suited for an IT Manager (or similar) professional with background operating in small to mid-sized yet complex environments requiring extensive external IT vendor management.</p><p> </p><p>Ideal for someone who thrives in fast-paced and busy environments that will utilize their organizational skills and ability to engage with stakeholders at all levels to align IT with business objectives.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li><strong>Experience</strong>: proven IT leadership experience within small to mid-sized yet complex organisational structures, encompassing cloud infrastructure, end user computing, cybersecurity, and IT project management.</li><li><strong>Proven track record</strong>: demonstrated success managing external IT vendors to deliver IT services that enable business objectives.</li><li><strong>Big picture & forward thinking</strong>: ability to understand changing business requirements, anticipate future tech needs, and translate these into actionable roadmaps / deliverables.</li><li><strong>Stakeholder management & communication</strong>: ability to translate technical IT concepts into an easily understandable manner while confidently engaging with stakeholders at all levels.</li><li><strong>External vendor management</strong>: proven experience forming relationships with and managing IT Service Delivery from external IT providers.</li><li><strong>Industry experience</strong>: within Financial Services and/or Professional Services (or similar) is preferred. </li><li><strong>Attitude & personality:</strong></li></ul><p>- Proactive and adaptable self-starter with strong organisational skills.</p><p>- Enjoys operating in small IT teams being hands-on to project manage IT outcomes.</p><p>- Natural collaborator who thrives proactively engaging with others to understand/solve their IT issues.</p><p>- At their best in fast-paced, busy, and growing environments.</p><p>- Corporate & professional presentation and communication skills. </p><ul><li><strong>Comfortable with a <span style="text-decoration: underline;">full time in office role</span>. </strong></li></ul><p> </p><p> </p><p><strong>This is full time permanent role located in the Sydney CBD and is offering $</strong><strong>160,000 - $178,571 </strong><strong>(</strong><strong>plus super) + 10% bonus potential - depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ5Nzk1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>A global consulting firm with international reach and headquartered in Melbourne are looking for an individual to support, manage and maintain their application ecosystem.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>You will be responsible for the core business applications of the organisation, incorporating a combination of support, maintenance and projects.</p><p> </p><p>Specific duties are included, but not limited to:</p><ul><li>2<sup>nd</sup> and 3<sup>rd</sup> level technical resolution</li><li>Ensuring core IT applications are fully functional, well-maintained and secure</li><li>Undertaking and leading an array of IT application projects</li><li>Stakeholder engagement to determine whether core IT applications are meeting requirements</li><li>Contribute to the strategic direction of business applications and IT more broadly.</li></ul><p>On offer is the opportunity to join an established consulting firm and take ownership of the application landscape. You will be able to work in a hybrid work model and be exposed to a fantastic benefits package.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>You will have extensive experience in the support, maintenance and deployment of business applications.</p><p> </p><p>Specifically, you will have:</p><p> </p><ul><li>Strong troubleshooting capabilities</li><li>Vendor management experience</li><li>Exposure to application security</li><li>An ability to train and educate end-users in the use of applications</li><li>A background of managing multiple applications.</li></ul><p> </p><p>You will have experience of supporting and administering Salesforce, alongside other applications.</p><p> </p><p>From a business perspective, you will have confidence engaging with stakeholders at a range of seniorities to understand requirements and help them achieve business outcomes.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p>Job Reference No: 06810-0013290495 TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTE3NDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are exclusively partnered with a growing NDIS Organisation. As a mission-driven organization, they are passionate about making a meaningful difference in the community through innovation and care.</p><p><br /> This role is an exciting opportunity for an L2 IT Support Officer who thrives in a collaborative environment and is eager to contribute to the success of an enterprise-level IT team while growing their technical expertise.</p><p><strong>The Role:</strong></p><p>As a L2 IT Support Professional you will provide remote and desktop IT support to users across multiple locations. Reporting to the Service Desk Manager, you will play a key role in keeping systems running smoothly while gaining hands-on experience with cutting-edge technology.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely and professional <strong>technical support</strong> to end users via phone, email, and ticketing systems.</li><li>Troubleshoot and manage Level 2 issues with <strong>Office 365 and Azure</strong> environments.</li><li>Support applications used in the <strong>aged care, disability, and healthcare sectors</strong>.</li><li>Collaborate with the Service Desk team to improve processes and system performance.</li><li>Escalate complex issues to appropriate teams and document resolutions clearly.</li></ul><p><strong>About You:</strong></p><p>We are seeking someone who is ambitious, a strong communicator, and eager to learn. This role is suited to someone passionate about providing customer-focused IT support and thriving in a fast-paced environment.</p><p><strong>Key Skills & Experience:</strong></p><ul><li>2-5 years of experience in a desktop or remote IT support role.</li><li>Experience with Azure and Office 365, with a strong technical foundation.</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li>A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li><li>Basic knowledge of networking and troubleshooting.</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be an Australian Citizen or Permanent Resident.</li><li>Blue and Yellow Cards (or willingness to obtain).</li><li>Availability to work on-site full-time at Eight Mile Plains (Monday to Friday).</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive and mission-focused organization. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi43MzMxMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a not-for-profit organisation with national coverage and multiple sites. They strive to maintain their position as a leader in their field delivering compassionate, high-quality care.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You'll be the go-to person for end-user support, hardware troubleshooting, network connectivity, and assisting with on-site IT projects. From rolling out new devices to maintaining critical infrastructure, you'll play a vital role in keeping technology running smoothly for staff making a real difference in the community.</p><p>More specifically, you will:</p><ul><li>Provide on-site IT support to users across multiple offices and service locations</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and networking</li><li>Install, configure, and maintain hardware and software (Windows, M365, etc.)</li><li>Support small-scale IT projects, rollouts, and upgrades</li><li>Liaise with central IT team to escalate and resolve more complex issues.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have experience working as a Field Engineer or a Technical Support Engineer where you have supported multiple sites in a Level 2 capacity.</p><p>You will need:</p><ul><li>Strong knowledge of Windows 10/11, Office 365, basic networking, and mobile devices</li><li>Full driving licence (travel between sites is essential)</li><li>Excellent communication and interpersonal skills</li><li>A proactive, self-sufficient attitude with the ability to prioritise</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><em>Reference Number: (</em><em>06810-0013289495</em><em>) TW</em></p><p><strong><em> </em></strong></p><p><strong>This is an </strong>on-site <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMTM3MjcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a professional services firm with international reach and headquartered in Melbourne who pride themselves on their collaborative environment and growth opportunities afforded to employees.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will take ownership of the service desk function and drive the smooth delivery and continuous improvement of IT services. You'll be the escalation point for the support team, helping resolve a variety of issues and ensuring high service standards.</p><p>This is a great opportunity for someone looking to grow into IT leadership or service delivery management, with exposure to coordination, stakeholder engagement, and process improvement.</p><p><strong>What you'll do:</strong></p><ul><li>Lead day-to-day service desk operations and ensure SLA compliance</li><li>Handle complex technical escalations and support resolution</li><li>Identify and implement process improvements, automation, and self-service tools</li><li>Mentor support staff and promote best practices across regions</li><li>Collaborate on IT initiatives and service delivery improvements</li><li>Support asset management, licensing, procurement, and vendor coordination</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have extensive experience working in a Service Desk capacity within an ITIL environment and be able to troubleshoot complex issues. Ideally you will have operated in a Lead or 2IC capacity.</p><p>You will need:</p><ul><li>Strong knowledge of Windows 10/11, M365, Intune, basic networking, and mobile devices</li><li>Familiarity with ITSM/ITIL practices (certification a plus)</li><li>Excellent communication and interpersonal skills with a customer-first mindset</li><li>A proactive, self-sufficient attitude with the ability to prioritise</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><em>Reference Number: </em>06810-0013295668 TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzM4MzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
