<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This recognisable and well-known ASX-listed business delivers critical services inside the infrastructure sector. </p><p> </p><p>On offer:</p><p>· Newly created role inside a fast-paced technology-focused organisation in a high-growth phase (circa 100 staff and growing!).</p><p>· Currently uplifting EUC and security that will make a meaningful impact across the organisation.</p><p>· Collaborative IT team who are focused on solving problems and making things better.</p><p>· Ongoing professional development available (incl certifications).</p><p>· Considerable horizontal growth and career path available in the EUC space.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>Desktop Support role focused on the support, maintenance, and administration of desktop infrastructure and the EUC environment - focusing on Microsoft 365.</p><p> </p><p>You'll be the primary point of contact for in-person IT support to 50 end users across 2 sites in Sydney, while also assisting the wider IT team with support for other Australian offices.</p><p> </p><p>It's a broad and varied role offering considerable horizontal growth in the EUC space.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Provide level 1-3 IT support to end users across desktops, laptops, mobility, peripherals, and network connectivity. </li><li>Support, maintenance and administration of the Microsoft 365 tenancy.</li><li>Device management and deployment via Intune & Autopilot.</li><li>Application packaging & deployment.</li><li>Troubleshooting network connectivity (VPN, Wi-Fi, network printers etc).</li><li>User onboarding/offboarding + maintenance of permissions & account access (on-prem Active Directory & Entra ID)</li><li>Assist in the delivery of EUC projects - security uplift (e.g. email security, conditional access); improvement of M365 tenant; improve EUC documentation/processes; implement automation in the environment.</li><li>Provide exceptional customer service and help to a diverse group of corporate and non-corporate end-users.</li></ul><p>· <span style="text-decoration: underline;">This is a full time in-office role. </span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Desktop/End User Support professional with proven in-person support experience across M365 & Intune inside mid-sized yet complex environments.</p><p> </p><p>It's ideal for a self-starter who can work autonomously and enjoys a broad + varied L1-3 role where they can take ownership and implement uplift/automation to improve security and the end users IT experience.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1-3 Desktop Support experience inside mid-sized yet complex corporate environments.</li><li>Core expertise with the support, troubleshooting, and administration of Microsoft 365, Intune, Active Directory/Entra ID, Windows OS.</li><li>Windows Server administration and patching experience.</li><li>ITIL experience.</li><li>Application packaging skills is beneficial.</li><li>Demonstrated experience proactively supporting end-users in an autonomous capacity.</li><li>Great "IT bedside manner" who can keep calm under pressure and patiently support a diverse range of corporate and non-corporate end users. Demonstrated experience proactively taking ownership of tasks and uplifting/improving EUC and security.</li><li>Corporate/professional presentation with clear & confident communication / customer service abilities.</li><li><span style="text-decoration: underline;">Comfortable working full time onsite in the office. </span></li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is $100,000 - $120,000 + super. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, Australian Citizenship </em></strong><strong>and ability to obtain NV1 clearance </strong><strong><em>is required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (06800-0013317098.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUxMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're looking for a Desktop Support Engineer (Level 1/2) to join a high-impact team during a major Salesforce go-live, specialising in Mobile Device Management (MDM) and Azure MFA. This hands-on role combines traditional desktop support with authentication, access management, and end-user assistance, supporting a large user base during a period of rapid growth.</p><p>Location: Sydney (On-site)<br /> Contract: 29th October - 12th December 2025, with strong potential to extend</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 desktop support in a busy Windows environment, including troubleshooting desktops, laptops, monitors, printers, and other hardware.</li><li>Support staff with Azure MFA setup, password resets, permission checks, and login issues, following existing guides and processes.</li><li>Configure, deploy, and manage Azure MFA and MDM platforms, ensuring devices are secure, compliant, and correctly configured.</li><li>Assist with account creation, access changes, and onboarding/offboarding processes for new and departing staff.</li><li>Install, configure, and update software applications, including Office 365, VPN clients, and endpoint security tools.</li><li>Respond to service desk tickets, providing remote and onsite troubleshooting for hardware, software, and access-related issues.</li><li>Monitor device compliance through MDM dashboards and escalate anomalies to Level 3 or IT Security teams.</li><li>Collaborate with IT teams to align MFA and MDM policies with security standards.</li><li>Maintain accurate documentation of technical processes, guides, and support steps, contributing to the knowledge base.</li></ul><p> </p><p><strong>Skills & Experience:</strong><strong><span style="text-decoration: underline;"><br /> </span></strong>2-3 years' experience providing Level 1/2 support. <br /> </p><p>With their Salesforce go-live and ongoing growth, there's a huge opportunity to extend beyond the initial contract, giving you the chance to specialize in MDM and MFA, gain broad desktop support experience, and make a real impact on a large-scale IT environment.</p><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (</em>06800-0013313847<em>)</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy40MDY1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>IT Support Officer - $65k-$75k + super<br /> <br /> </strong>We've partnered with a large, long-standing Australian organisation seeking an IT Support Officer to join their internal technology team.</p><p>You'll act as the first point of contact for all things IT. Supporting users across hardware, software, and network issues to keep systems running smoothly. This role suits someone with solid Level 1-2 experience who enjoys problem-solving, learning on the job, and being part of a fun, collaborative team that values growth and internal promotion.</p><p><strong>Responsibilities</strong></p><ul><li>Provide frontline IT support across desktops, laptops, printers, mobile devices, and applications</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Manage user accounts and permissions via Active Directory, Exchange, and M365</li><li>Maintain accurate helpdesk records and documentation</li><li>Assist with installation, configuration, and maintenance of IT equipment</li><li>Support and gain exposure to infrastructure-related projects</li></ul><p><strong>About You</strong></p><ul><li>1+ year experience in IT support (Level 1-2)</li><li>Strong understanding of Windows 10/11, AD, DNS, DHCP, M365, and ITIL principles</li><li>Experience supporting networks, telephony, and mobile technologies</li><li>Excellent communication and problem-solving skills</li><li>Team-oriented with a proactive, can-do attitude</li></ul><p><strong>Benefits</strong></p><ul><li>Australian-owned, well-established national organisation</li><li>Supportive manager who invests in development and promotes from within</li><li>Tenured team offering mentorship and technical growth</li><li>Great team culture with social events and genuine camaraderie that extends outside of work</li></ul><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi44MjQ0MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>Client Support Engineer (Onsite) | $75K-$85K + Super | Brisbane<br /> </strong>We're partnering with a leading Brisbane based MSP that's expanding their onsite capability and looking for an experienced <strong>Client Support Engineer</strong> who loves building relationships, solving problems, and being the go-to tech clients' trust.</p><p>This is a hands-on, customer centric role where you'll spend most of your week onsite across multiple client environments. You will be the face of tech within these businesses, handling active issues, providing proactive support, representing the brand with professionalism and energy. When not onsite, you'll stay connected with your wider team to manage remote support.</p><p><strong>What you'll do</strong></p><ul><li>Provide onsite and remote support across multiple client environments.</li><li>Resolve issues across Windows, Microsoft 365, Azure AD, Intune, networking, and end-user hardware.</li><li>Build strong relationships with users and stakeholders, you'll be their trusted advisor.</li><li>Take ownership of tickets from start to finish, communicating clearly and proactively.</li><li>Spot recurring issues and suggest process or infrastructure improvements.</li></ul><p><strong>About you</strong></p><ul><li>3+ years' experience in a Service Desk / Field Engineer role within an MSP or multi-client environment</li><li>Confident working autonomously and representing your team onsite.</li><li>Strong communicator who enjoys engaging with people and delivering great service.</li><li>Broad technical knowledge across Microsoft, Windows, and networking fundamentals.</li><li>Driver's licence and reliable transport.</li></ul><p><strong>Why you'll love it</strong></p><ul><li>Variety every week. Different clients, sites, and challenges.</li><li>Trusted, high-autonomy role. You'll be empowered to make decisions onsite.</li><li>Supportive team and leadership who value your initiative and personality.</li><li>Paid training and industry certifications, a company that values your career trajectory and readily promote from within.</li></ul><p>If you're a personable, client-oriented tech who loves variety and enjoys being out and about, this is your chance to join a respected MSP where your impact is seen and valued.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi4wNTU2Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>An Australian company operates in the infrastructure communications space providing solutions to enterprise and government clients.</p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>You'll be <strong>full-time onsite</strong>, as the End User Computing Specialist you'll be the primary contact for IT issues, supporting circa 45 corporate/non-corporate users across 2 sites, responsible for resolving end user problems and administering M365, device and endpoint management tools.</p><p>It's a chance to join a tech focussed organisation, to support and enhance the end-user environment - from day-to-day troubleshooting to driving modern workplace and infrastructure uplift projects.</p><p><strong>Responsibilities:</strong></p><p>· Provide Level 1-3 support for end-user devices, including Windows desktops, laptops, printers, mobile devices and tech accessories.</p><p>· Troubleshoot complex hardware, software, and network issues.</p><p>· Provide exceptional on-site customer service to resolve a variety of issues in real-time.</p><p>· Manage application packaging, software deployments, and patching using SCCM, Intune, or similar tools.</p><p>· Administer and maintain Active Directory, Group Policy, and Microsoft 365 services including Exchange, Teams, and OneDrive.</p><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p>Ideal for a "people person" looking to build a career in End user computing, with experience providing L1-3 desktop support.</p><p>This will suit a proactive individual who enjoys a variety of responsibilities and gets a buzz from "real time" problem solving and face-to-face interaction.</p><p><strong>Please note this is a fully on-site role.</strong></p><p><strong>Required experience:</strong></p><p>· Effective communication with a history of solving issues with technical and non-technical individuals.</p><p>· Strong L1-3 desktop support experience across mid-sized, fast paced environments.</p><p>· Working knowledge of Windows server for support and patching initiatives.</p><p>· Experience implementing and supporting Microsoft End User Computing technologies including Intune, SCCM, and Autopilot.</p><p>· Advanced experience with Active Directory for managing device identities, users, and groups securely.</p><p>· <strong>Must be an Australian Citizen eligible for obtaining NV1 clearance</strong></p><p><strong>*Please note, this is a fully on-site role, and Australian citizenship is required for the eligibility to obtain NV1 clearance.</strong></p><p> </p><p><em>Reference Number: </em>06800-0013321334</p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjQxODg0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>This organisation is a fantastic Not-for-Profit who help some of the most vulnerable people across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>In this role you will join a Service Desk team of 5 staff members, supporting approximately 1000 users and 1400 devices across Australia but predominantly in Melbourne, Victoria.</p><p> </p><p>Due to increase project demands within the organisation, the existing Service Desk team are struggling to meet BAU Service Desk requirements and are therefore looking for an exceptional customer service focused, Service Desk support to join the team on a 6 month contract.</p><p> </p><p>You will be required to be in office 3 days a week with your working from home days dependant on the rest of the teams availability.</p><p> </p><p>You <span style="text-decoration: underline;">MUST</span> have a valid Australian driver's license and be able to occasionally travel to various sites and locations across Melbourne. A company car will be provided.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience </span></strong></p><p> </p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Proven experience and understanding of the Not-for-Profit sector are highly desirable.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Strong experience working with and administering Active Directory and Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013323824 JR</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMTEwNDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is exclusively partnered with a Leading Tourism Player in Gold Coast and they are looking for an IT Support Engineer to assist with a Windows 11 upgrade project. You'll be assisting with the following:-</p><ul><li>Assisting with a nationwide <strong>Windows 11</strong> upgrade.</li><li>Assist with <strong>re-imaging and building hardware</strong>.</li><li>Travelling to different sites to assist with hardware deployment and providing timely <strong>technical support</strong> to end users.</li><li>Troubleshoot and resolve issues relating to <strong>Intune,</strong> <strong>Azure AD and Office 365</strong> applications.</li><li><strong>Escalate</strong> issues to appropriate teams.</li></ul><p>Details:</p><ul><li>5 days WFO in Bundall.</li><li>Working in a Microsoft & Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of extensions are highly likely.</li></ul><p>Requirements:</p><ul><li>Previous experience in a desktop support or field technician role.</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune</strong> and experience using an ITSM tool.</li><li>Basic understanding of hardware & networking concepts and troubleshooting.</li><li>Excellent communication and interpersonal skills.</li></ul><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMjkwMTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're looking for an experienced Application Support Specialist to take ownership of a key enterprise system - TechnologyOne's <em>OneCouncil</em> platform - with a strong focus on the Property & Rating modules.</p><p>In this role, you'll be the go-to expert for managing system stability, performance, and enhancements across compliance-related modules such as Building & Planning and Safety & Amenity. You'll lead incident management, upgrades, and integrations, and work closely with business stakeholders, vendors, and technical teams to ensure the system continues to evolve and deliver value to the organisation and community.</p><p> </p><p><strong><span style="text-decoration: underline;">What you'll be doing:</span></strong></p><ul><li>Lead the management, maintenance, and optimisation of the OneCouncil Compliance environment</li><li>Act as the subject matter expert for Property & Rating modules, providing escalated support and guidance</li><li>Coordinate change requests, upgrades, and improvement projects with internal teams and TechnologyOne</li><li>Drive automation, improved user experience, and system sustainability initiatives</li><li>Collaborate with stakeholders across the organisation to identify and deliver system improvements</li><li>Support governance, reporting, and continuous improvement practices</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About you:</span></strong></p><ul><li>Strong experience supporting TechnologyOne CiA / OneCouncil, ideally across Property & Rating, Building & Planning, or related modules</li><li>Excellent communication and stakeholder management skills<ul><li>Experience in incident and change management (ITIL familiarity preferred)</li><li>Strong problem-solving and analytical skills</li><li>Relevant tertiary qualification in IT, computer science, or a related field</li><li>Experience with system upgrades, integrations, and reporting tools</li></ul><p><strong><span style="text-decoration: underline;">Why join</span></strong></p><p><strong><span style="text-decoration: underline;"><br /> </span></strong>You'll be part of a forward-thinking digital and technology team that's passionate about improving services for both internal users and the community. The environment is collaborative, supportive, and encourages creativity, accountability, and growth.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><em>Reference Number: </em>06810-0013330706 TW</p><p><em> </em></p><p><strong><em> </em></strong></p><strong>This could be a hybrid OR remote position.</strong></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNjU5NTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Level 2 IT Support Engineer - Goulburn, NSW</strong></p><p>We're currently seeking an experienced <strong>Level 2 IT Support Engineer</strong> for a full-time 3-4-month contract role (with a view to extend) based <strong>onsite in Goulburn, NSW</strong>. This position is ideal for someone who enjoys hands-on technical work and providing quality support within a dynamic environment.<br /> </p><p><strong>Key Details:</strong></p><ul><li><strong>Location:</strong> Goulburn, NSW (onsite, 5 days per week - no WFH)</li><li><strong>Contract:</strong> 3-4 months (initial 3-month contract with likely extension)</li><li><strong>Start date:</strong> ASAP (within the next 2 weeks preferred)</li></ul><ul><li><strong>Eligibility:</strong> Only candidates <strong>living in or around Goulburn</strong> will be considered, as this is a <strong>fully onsite role</strong>.<br /> </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Provide Level 2 onsite support across desktops, servers, and network environments.</li><li>Manage and maintain Microsoft 365 administration, including user provisioning, license management, and troubleshooting.</li><li>Support server and infrastructure-related issues as part of the internal IT team.</li><li>Handle incident management, ticket resolution, and escalation where necessary.</li><li>Deliver timely and effective technical support to end users across the business.<br /> </li></ul><p><strong>Skills & Experience:</strong></p><ul><li>Approximately <strong>5 years' experience</strong> in a Level 2 support or similar technical role.</li><li>Strong knowledge of Microsoft 365 administration and Windows Server environments.</li><li>Familiarity with hardware and software troubleshooting, network connectivity, and user access management.</li><li>Experience with ticketing systems (previous use of <strong>Halo</strong> is advantageous).</li><li>Excellent communication skills and the ability to work effectively in a fast-paced onsite setting.<br /> </li></ul><p>If you're immediately available or can start within the next two weeks, we'd love to hear from you.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4zODU1NS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>Application Support Specialist</strong></p><p>Join a dynamic and fast-paced environment where you'll provide critical technical support, manage system performance, and deliver high-quality service to end users. This role is ideal for someone who thrives on solving complex application issues and collaborating closely with internal and external stakeholders to ensure seamless system operation.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 2-3 support for enterprise applications across multiple environments</li><li>Troubleshoot, diagnose, and resolve application issues in line with SLAs</li><li>Liaise with software vendors and internal development teams to manage incidents and releases</li><li>Monitor system performance and implement improvements for scalability and stability</li><li>Perform root cause analysis and apply preventive measures to reduce downtime</li><li>Manage application upgrades, patches, and configuration changes</li><li>Contribute to documentation, knowledge base articles, and support processes</li><li>Work collaboratively with business users to gather requirements and enhance usability</li></ul><p><strong>What We're Looking For:</strong></p><ul><li>Proven experience supporting business or enterprise applications (e.g. ERP, CRM, or bespoke systems)</li><li>Strong problem-solving and analytical abilities</li><li>Familiarity with SQL, PowerShell, or scripting for troubleshooting</li><li>Understanding of APIs, integrations, and system interoperability</li><li>Excellent communication and stakeholder engagement skills</li><li>Exposure to ITIL principles and ticketing tools such as ServiceNow or Jira</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjEzMzI1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /><br />This is an opportunity to assist with hardware and IT troubleshooting on a casual part-time assignment for an education based provider.</p><p><strong>The Role</strong><br /><br />Please note, you must have a valid WWCC for this assignment which is an employer based WWCC (not voluntary).</p><p>You will be assisting users with hardware based troubleshooting and IT walk-up support over the course of multiple days helping with PC issues, troubleshooting hardware and audio devices.</p><p>Working hours will be vary between 8am-4pm.</p><p><strong>Your Profile</strong><br /><br />You are a clear communicator, quick thinker, highly adaptable and you have a natural flair for solving problems. You enjoy the customer service requirements within IT and are a personable and approachable IT professional.</p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No: <a href="https://rh.my.salesforce.com/a1GVT000005GKaz">06810-0013324795</a>JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMzYwOTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half are partnering with a well-established, Australian owned organisation, who are looking for an IT Support Officer to join their internal technology team. This role is due to an internal promotion within the team.</p><p><strong><span style="text-decoration: underline;">The Role<br /></span></strong></p><p>It's a hands-on Level 2 Support role where you'll be the first point of contact for the end-user support across hardware, software, and networking.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide frontline IT support across desktops, laptops, printers, mobile devices, and applications</li><li>Troubleshoot hardware, software, and network connectivity issues</li><li>Manage user accounts and permissions via Active Directory, Exchange, and M365</li><li>Assist with installation, configuration, and maintenance of IT equipment</li><li>Support and gain exposure to infrastructure-related projects</li></ul><p><strong>Requirements: </strong></p><ul><li>1+ years experience in IT support</li></ul><ul><li>Strong understanding of Windows 11, AD, WMware and ITIL principles</li></ul><ul><li>Excellent communication and problem solving skills</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjE5MjEwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is an opportunity to assist with hardware and IT troubleshooting on a casual part-time assignment for an education based provider.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Please note, you must have a valid WWCC for this assignment which is an employer based WWCC (not voluntary).</p><p> </p><p>You will be assisting users with hardware based troubleshooting and IT walk-up support over the course of multiple days helping with PC issues, troubleshooting hardware and audio devices.</p><p> </p><p>Working hours will be vary between 8am-4pm.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a clear communicator, quick thinker, highly adaptable and you have a natural flair for solving problems. You enjoy the customer service requirements within IT and are a personable and approachable IT professional.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: <a href="https://rh.my.salesforce.com/a1GVT000005IPEn">06810-0013326700</a> JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNjg1MDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is an opportunity to assist with hardware and IT troubleshooting on a casual part-time assignment for an education based provider.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Please note, you must have a valid WWCC for this assignment which is an employer based WWCC (not voluntary).</p><p>You will be assisting users with hardware based troubleshooting and IT walk-up support over the course of multiple days helping with PC issues, troubleshooting hardware and audio devices.</p><p>Working hours will be vary between 8am-4pm.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a clear communicator, quick thinker, highly adaptable and you have a natural flair for solving problems. You enjoy the customer service requirements within IT and are a personable and approachable IT professional.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013326703JR</strong></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uOTIzMDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p> </p><p>Operating in the Insurance industry, this Australian Financial Services corporation employs 80+ staff and delivers purpose driven outcomes for Australian households, businesses, and communities.</p><p> </p><ul><li>Cyber-aware CEO, Board, and Executive Leadership team.</li><li>Forward thinking with investment in IT and Cybersecurity through a modern cloud-first approach (Microsoft Azure, ZTNA) with no legacy technology.</li><li>Upcoming implementation of a modern data analytics solution - Azure Databricks.</li><li>Strong emphasis on data management, security and risk mitigation.</li><li>More than $1 billion in written premiums.</li><li>Additional superannuation contributions.</li><li>Emphasis on learning & development and a work/life balance.</li><li>Hybrid working.</li></ul><p> </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE & RESPONSIBILITIES: </span></strong></p><p> </p><p> </p><p>Newly created <strong>Head of Information Security</strong> position operating in a small yet impactful team of 3 to lead and improve the enterprise security function.</p><p> </p><p> </p><p>Engaging directly with the Board, you will provide strategic direction and practical leadership on how to best improve information security in alignment with organisational objectives.</p><p> </p><p> </p><p>Operating in a mature and modern cloud environment, you will focus on improving and refining information security, while simultaneously building positive confidence at the Board level through improved Board reporting, education, and communication.</p><p> </p><p> </p><p><strong>Key responsibilities and deliverables: </strong></p><ul><li><strong>Lead the strategic direction of Information Security</strong> in alignment with business objectives and mission.</li><li><strong>Build and maintain successful relationships as a trusted cyber security advisor</strong> <strong>with the Board</strong>, Executive Leadership team, Technology teams, and wider organisation.</li><li><strong>Establish confidence with the Board</strong> <strong>through producing high-quality Board papers</strong> that provide clear and confident reporting on cyber posture, risks, vulnerabilities, metrics, and investment priorities.</li><li><strong>Board and Executive level communication</strong> translating complex security risks/issues into an understandable business context.</li><li><strong>Improve Information Security operating cadence</strong> across Technology and the broader organisation.</li><li><strong>Ensure ongoing compliance</strong> with legislative and policy frameworks including Protective Security Policy Framework (PSPF), ISM, Essential Eight, Privacy Act etc.</li></ul><ul><li><strong>Educate business leaders and end users</strong> on cyber controls, risk awareness, and behavioural best practices.</li><li>Embed a pre-emptive and proactive culture around the awareness of current/emerging cyber threats.</li></ul><ul><li><strong>Manage third-party security providers</strong> to deliver 24/7 monitoring, incident response, and security operations.</li><li>Strengthen relationships with the Australian Cyber Security Centre for threat intelligence and early warnings.</li><li>Oversee controls implementation, risk management, and continuous improvement across Information Security.</li><li>Support the <strong>uplift of internal capability within</strong> <strong>the Information Security team,</strong> including hiring, coaching, and mentoring.</li></ul><p> </p><p> </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / EXPERIENCE </span></strong></p><p> </p><p> </p><p>Suitable for a Head of Information Security experienced operating as a trusted advisor at the Board level yet still capable of undertaking a broad role inside a small yet impactful team.</p><p> </p><p> </p><p>A background operating and socialising at the Board level (including preparing / presenting Board reports) then translating and communicating complex security risks/issues into an easy-to-understand business context is essential.</p><p> </p><p> </p><p>Ideal for a Security leader seeking to improve/refine Information Security inside a purpose driven and forward-thinking organisation who invests in modern technologies and values continuous education.</p><p> </p><p> </p><p><strong>Experience and Qualifications:</strong></p><ul><li><strong>Education:</strong> Bachelor's degree in IT, Cyber Security, or a related field</li><li><strong>Certifications:</strong> relevant industry certifications e.g. CISSP, CISM, CISA</li><li><strong>Experience:</strong></li><ul><li>Leading enterprise security functions across strategy, incident response, and governance, risk & compliance.</li><li>Strong understanding of cyber resilience, risk posture, and controls.</li><li>Vendor management of third-party security service providers.</li><li>Leading and developing small yet high-performing teams.</li></ul><li><strong>Proven track record: </strong></li><ul><li>Successfully preparing and presenting cyber security reports to Boards and translating technical and risk concepts into clear, business relevant insights.</li><li>Designing and embedding security governance, controls, and risk management practices across cloud-first environments.</li><li>Leading uplift in security culture, awareness, and capability across an organisation.</li></ul><li><strong>High impact communication</strong>:</li><ul><li>Ability to distil the message, eliminate unnecessary complexity, and communicate in an easy-to-understand and business-minded manner to C-suite and Board members.</li><li>Exceptional stakeholder management skills with a sense of gravitas capable of influencing others at an executive level.</li><li>Demonstrate broad awareness of the changing external threat landscape and potential issues/risks/drivers, then clearly communicate what this means for the organisation.</li></ul><li><strong>Security Compliance Frameworks:</strong> Comprehensive understanding of the Australian Government's PSPF, including ISM and Essential Eight.</li><li><strong>Leadership skills:</strong> Strong leadership and team-building capabilities with a track record of managing and developing high-performing teams.</li><li><strong>Industry experience:</strong> Financial Services, Insurance, Superannuation or similarly APRA-regulated environments is preferred.</li></ul><p> </p><p> </p><p> </p><ul><li> <strong><span style="text-decoration: underline;">Australian citizenship and ability to obtain Australian Government security clearance is essential</span></strong><strong>.</strong></li></ul><p> </p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em>06800-0013328372</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjMxNjkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client a well-established, global organisation entering an exciting new phase of growth. As IT Manager, you'll take ownership of the company's technology environment by driving strategic improvements, enhancing reliability and ensuring the security and performance of critical business systems.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will lead a small but capable IT team responsible for core infrastructure, security and business systems. You'll set the direction for technology across Australia while collaborating closely with international IT counterparts to align with global strategy.</p><p>This is a hands-on leadership role where you'll have the scope to modernise systems, shape IT processes and influence how technology supports business growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop the IT team to deliver operational excellence.</li><li>Oversee infrastructure, applications and security to ensure high availability and business continuity.</li><li>Drive improvements in IT service management (incident, problem, change, release).</li><li>Embed strong security and risk management practices across all systems.</li><li>Manage budgets, vendors, and service providers for cost-effective outcomes.</li><li>Contribute to the company's global technology roadmap and champion innovative new solutions.</li></ul><p> </p><ul><li><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have experience as a hands-on IT Manager, leading a small team. In addition, you will have:</p><ul><li>At least 5 years' experience in an IT leadership role.</li><li>Knowledge of Google Workspace (GWS) and Google Cloud Platform (GCP).</li><li>Experience with SAP Business One and SQL.</li><li>Proven ability to build and lead high-performing teams and engage effectively with senior stakeholders.</li><li>Strategic mindset combined with a pragmatic, hands-on approach.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Reference Number: 06810-0013330735 TW</p><p><strong><em> </em></strong></p><strong>This is an on-site position.</strong></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDU0NzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
