<p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is an established and highly regarded Professional Services firm with a 60+ year history and 300+ employees across multiple Australian offices.</p><p><strong>What's on offer? </strong></p><ul><li>Potential to progress towards a lead role in Sydney over time.</li><li>Ongoing training, mentoring, and professional development.</li><li>The opportunity to broaden your technical responsibilities and develop your leadership capabilities.</li><li>Exposure to technology projects, upgrades, and service improvements.</li><li>Free daily breakfast and barista coffee.</li><li>Free gym memberships and health insurance discounts.</li><li>Amazing Sydney CBD office.</li><li>$90,000 - $100,000 (including super) - depending on experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE </span></strong> </p><p>As the Desktop Support Analyst, you'll provide high-touch end user support to the Sydney office - including senior stakeholders and VIPs. </p><p>Working within a small local team in Sydney (and alongside the broader national IT team), you'll combine hands-on in-person user support with project involvement and ongoing improvements.</p><p>This is an opportunity to become a trusted, visible member of the IT function, building relationships across the office while helping deliver a high-quality IT experience to end users.</p><p><strong>Responsibilities</strong>:</p><ul><li>Provide Level 1 & Level 2 support across Windows, Microsoft 365, desktop hardware, mobile devices, printers, business applications and network connectivity.</li><li>Deliver high-touch, face-to-face and remote support to employees and senior stakeholders.</li><li>Set up and troubleshoot meeting room technology, including AV and video conferencing.</li><li>Manage user onboarding and offboarding.</li><li>Assist with security improvements, vulnerability remediation and incident follow-up.</li><li>Support the adoption of AI tools and practices across the business.</li><li>Contribute to hardware and software rollouts, upgrades, configurations and other technology projects.</li><li><span style="text-decoration: underline;">Full time in-office</span> working 10am - 6:30pm.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED SKILLS / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for a Desktop Support Analyst who enjoys working directly with users, solving problems and delivering a positive customer experience.</p><p>You'll be comfortable in a corporate environment, confident dealing with stakeholders at different levels, and take pride in being someone people can rely on when they need IT support.</p><p>Ideal if you are looking to broaden your skills and take on greater responsibility, with the potential to progress towards a lead role over time.</p><p><strong>Skills & experience: </strong></p><ul><li>Proven experience in IT Support or Desktop Support within a corporate or professional environments.</li><li>Strong troubleshooting experience across Microsoft 365, Windows OS, laptops, desktop hardware, and iOS devices.</li><li>Experience supporting meeting room technology, including AV and videoconferencing.</li><li>Experience providing high touch support to VIPs or senior stakeholders.</li></ul><p><strong>Personal qualities </strong></p><ul><li>Strong customer service mindset and a genuine interest in helping people.</li><li>Confident communicator who can build relationships and establish credibility across the business.</li><li>Proactive problem-solver who takes ownership of issues through to resolution.</li><li>Professional, reliable and comfortable being the face of IT for the Sydney office.</li><li>A collaborative team player who is comfortable working full-time in the office.</li></ul><p><strong><em>This is a full-time permanent</em></strong><strong><em> role located in the Sydney CBD and is offering $90,000 - $100,000 (including super) - depending on experience. </em></strong></p><p><strong><em>Note: unrestricted permanent Australian working rights (PR or citizenship) are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p>Reference Number: 06800-0013532504</p><p>This is an on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjM4Nzk2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>Join this successful Australian Financial Services organisation with 700+ employees where IT is managed entirely in-house and technology is treated as a genuine business enabler.</p><ul><li>Team culture focused on an ownership/accountability mentality, humility, collaboration, knowledge-sharing, and recognition.</li><li>Non-micromanagement leadership style focused on empowering staff to utilise their expertise.</li><li>Highly successful and growing mid-sized Australian organisation.</li><li>Sophisticated IT environment with significant investment in modern technologies and AI.</li><li>IT is full managed in-house in Sydney, creating less restrictions and greater agility.</li><li>Initially office-based to support onboarding/training, with hybrid flexibility available once you're established in the role.</li><li>Newly created role due to growth.</li><li>Impressive Sydney CBD offices.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE </span></strong> </p><p>Newly created Desktop Support role focused on L2/L3 end user support, customer service and communication, as well as project delivery.</p><p>You'll handle escalated tickets from the Service Desk across desktop hardware/software, mobility, network connectivity, meeting rooms, endpoint management, RMM etc.</p><p>Working in a close-knit internal team, teamwork and collaboration are critical as is trust.</p><p><strong>Responsibilities: </strong></p><ul><li><strong>Desktop Support</strong> - level 2/3 end user support across desktop hardware/software, laptops, mobile devices, printers, meeting rooms etc.</li><li><strong>Support and Administration - </strong>Microsoft 365, Active Directory, Intune, IAM platform.</li><li><strong>Identity and Access</strong> - troubleshoot MFA, SSO, authentication, and access issues</li><li><strong>RMM </strong>- endpoint monitoring, remote support, patching, and software deployment.</li><li><strong>Endpoint Security - </strong>support endpoint security, patching, and vulnerability remediation.</li><li><strong>Network and Connectivity</strong> - support & troubleshoot network issues - VPN, DNS/DHCP, Wi-Fi connectivity etc.</li><li><strong>ITSM</strong> - manage incidents and service requests through the ITSM and maintain up-to-date documentation and KBA's.</li><li><strong>Project Delivery </strong>- involvement in deployments, upgrades, improvement initiatives etc</li><li><strong>User onboarding/offboarding </strong></li><li><strong>IT Asset Management </strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED SKILLS / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>This role suits an experienced L2/L3 Desktop Support Engineer who enjoys being the person users rely on to solve problems and deliver a great technology experience, rather than simply closing tickets. </p><p>Ideal if you're seeking a broad role you can take ownership of, work closely with users, develop technically, and contribute to projects.</p><p><strong>You don't need to be an expert in everything, but you should be comfortable supporting the wider Microsoft end-user environment. We're looking for the following: </strong></p><ul><li>Proven L2/L3 Desktop Support experience inside mid-sized corporate organisations with complex IT environments.</li><li>Hands-on experience with the support, troubleshooting, and administration of Microsoft 365, Active Directory, Intune, and Windows OS. </li><li>Some experience with IAM tools - e.g. Entra ID, Okta, Ping Identity etc</li><li>Endpoint Management and RMM experience.</li><li>Competent networking knowledge - TCP/IP, VPN, DNS/DHCP etc.</li><li>Strong troubleshooting and problem-solving skills, combined with a genuine customer-service mindset.</li><li>Clear and confident communicator with a strong sense of professionalism and the ability to support users at all levels.</li></ul><p><strong><span style="text-decoration: underline;">Attitude & personality:</span></strong></p><ul><li>Takes ownership, uses initiative, and follows problems through to resolution.</li><li>Humble, accountable, and comfortable learning from mistakes.</li><li>Proactively looks for opportunities to upskill themselves.</li><li>Strong sense of teamwork, collaboration, and knowledge sharing.</li><li>Friendly, outgoing, and personable.</li><li>Genuinely enjoys getting hands-on to support users and solve their problems.</li></ul><p> </p><p><strong>This is full-time permanent role located in the Sydney CBD (hybrid working) and is offering $100,000 - $110,000 (plus super) + bonus potential. </strong></p><p> </p><p>Reference Number: 06800-0013521164</p><p>This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjMxMTM5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE OPPORTUNITY: </span></strong></p><p>Join an established Not-for-Profit employs 1000+ staff and delivers critical, life-changing services to thousands of Australians every day.</p><p>This newly created role offers the opportunity to move beyond reactive Desktop Support into a more proactive, IT service improvement focused position.</p><ul><li><strong>Variety</strong> - a mix of hands-on technical support, site visits, and projects.</li><li><strong>Ownership</strong> - identify recurring issues, get to the root cause and implement lasting solutions rather than simply closing tickets.</li><li><strong>Autonomy</strong> - manage your own schedule and take ownership of outcomes across multiple locations.</li><li><strong>Benefits</strong> - company car available for site visits, hybrid working.</li><li><strong>Location</strong> - Parramatta</li><li><strong>Salary</strong> - $85,000 - $95,000 +super + NFP salary packaging benefits (circa $5 extra).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>As the primary onsite IT contact across multiple locations in Greater Sydney, you'll provide hands-on L2 Support while building relationships with users and identifying opportunities to improve IT service delivery.</p><p>You'll spend much of your time visiting sites, understanding their specific IT challenges and working with internal IT teams to resolve technical issues and prevent recurring problems. Alongside day-to-day support, you'll contribute to technology projects.</p><p><strong>Responsibilities: </strong></p><ul><li><strong>Desktop Support</strong> - provide onsite and remote L2 support, diagnosing and resolving issues involving desktop hardware/software, mobile devices, printing, AV/VC, network devices and connectivity.</li><li><strong>Onsite Field Support</strong> - travel to multiple office locations across Greater Sydney to provide hands-on technical support and build relationships with users. </li><li><strong>IT Service Improvement </strong>- understand the needs and pain points of each site, identify opportunities for improvement and proactively implement solutions that enhance IT service delivery.</li><li><strong>Problem Management </strong>- investigate recurring incidents, uncover underlying technical causes, and implement permanent fixes to prevent repeat issues. </li><li><strong>Technical Problem Solving</strong> - collaborate with internal IT teams to resolve complex technical issues.</li><li><strong>Project Delivery</strong> - support hardware and software roll outs, upgrades, new site set ups, office relocations, and IT asset procurement.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </span></strong></p><p>Suitable for a Desktop Support Engineer who enjoys the building relationships through onsite field work and implementing lasting solutions that improve IT service delivery, over simply closing tickets and moving on.</p><p>Ideal if you're at your best when meeting people in-person and when given the autonomy to manage your own schedule. </p><p><strong>Skills & experience: </strong></p><ul><li>Proven L2 Desktop Support experience in complex, multi-site environments.</li><li>Hands-on experience with the support and troubleshooting of Microsoft 365, Entra ID, Intune, Windows OS, desktops, laptops, mobile phones, printers etc. </li><li>Experience supporting hardware and software rollouts, upgrades or site setups.</li><li>Full Australian driver's license and comfortable driving to sites (company car available).</li><li>Interest in being involved in a purpose driven Not-for-Profit.</li></ul><p><strong>Attitude & personality:</strong></p><ul><li>Outgoing 'people person' enjoys in-person interaction with end users to understand and then proactively address their needs.</li><li>Good analytical and problem-solving skills.</li><li>Self-motivated with strong organisational skills.</li><li>Friendly and approachable with excellent communication & customer-service skills.</li><li>Eager to build presence, form relationships, and become the 'face of IT'.</li><li>Professional presentation.</li></ul><p> </p><p><strong>This is a full-time permanent role located in Parramatta and is offering $85,000 - $90,000+super + NFP salary packaging benefits (depending on experience). </strong></p><p><strong><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06800-0013528579</em></p><h4><strong>This is an hybrid position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk0MjcxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p> </p><p><strong>The Company</strong></p><p>Our client is an established healthcare organisation seeking a hands-on Desktop Support professional to support users across multiple sites.</p><p> </p><p><strong>The Role</strong></p><p>Provide Level 1 & 2 onsite and remote desktop support, resolving technical issues and maintaining IT systems. </p><p>Key responsibilities include:</p><ul><li>Troubleshoot hardware, software and connectivity issues</li><li>Manage incidents and tickets via ServiceNow</li><li>Deploy and configure devices and applications</li><li>Support Microsoft 365 and user accounts</li><li>Assist with upgrades and system rollouts</li></ul><p> <strong>Your Skills & Experience</strong></p><ul><li>Level 1 & 2 desktop support experience</li><li>Windows 10/11 and Microsoft 365</li><li>Active Directory / Entra ID</li><li>ServiceNow or similar ITSM tools</li><li>Hardware and network troubleshooting</li><li>Intune / SCCM highly regarded</li><li>Strong communication and customer service</li><li>Valid driver's licence and unrestricted Australian working rights</li></ul><p> </p><p><strong>About You</strong></p><p>You're a proactive Desktop Support professional who enjoys solving problems and delivering great customer service. You're confident troubleshooting technical issues, managing competing priorities and working independently or within a team.</p><p> </p><p><strong>What's on Offer?</strong></p><ul><li>Supportive and collaborative IT team</li><li>Hands-on exposure to diverse technologies</li><li>Multi-site healthcare environment</li><li>Opportunity to build your technical expertise</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p><strong>Job Ref N: 06810-0013522016-LR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGF1cmEucm9iaW5zb24uMzU0MzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client is looking for an experienced Desktop Support Analyst to join the team. The position requires strong technical troubleshooting skills, effective communication, and the ability to work both independently and collaboratively within the wider IT team. Join an IT team where you'll have the opportunity to take ownership of your workload and play an active role in decision-making!</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 desktop support to end users, both in-office and remotely.</li><li>Diagnose and resolve hardware, software, and peripheral issues across desktops, laptops, monitors, printers, and mobile devices.</li><li>Manage user account lifecycle including provisioning, modification, and deprovisioning within Active Directory and Microsoft 365.</li><li>Coordinate with vendors for warranty repairs, hardware replacements, AV requirements and procurement.</li></ul><p><strong>Key Requirements:</strong></p><ul><li>1-2 years of experience in a desktop support or similar IT support role.</li><li>Demonstrated experience supporting Windows environments and Microsoft 365.</li><li>Working knowledge of Active Directory, Group Policy, and user account management.</li><li>Solid understanding of basic networking concepts.</li></ul><p><strong>Key Benefits</strong></p><ul><li>Join a growing, Australian-owned organisation where your ideas matter, your achievements are recognised, and your career growth is supported.</li><li>Take ownership of your workload, contribute your ideas, and have a genuine say in technical decisions.</li><li>Benefit from hands-on training and mentorship from experienced IT professionals, building your technical skills and confidence as you progress in your career.</li></ul><p><strong>Apply Today:</strong></p><p>If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjQ4NTg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Responsibilities: </strong></p><ul><li>Ensure cloud services and infrastructure remain operational, secure, and effectively maintained through completion of routine operational tasks.</li><li>Provide deep technical expertise and enterprise-level experience in the design, implementation, configuration, documentation, management, and support of Microsoft Azure Cloud Services.</li><li>Optimize Azure cloud performance and capacity, ensuring consumption is well managed and costs are monitored within budget.</li><li>Maintain licensing compliance across all products and services.</li><li>Implement, test, and maintain disaster recovery, backup, and recovery procedures in line with defined service level agreements.</li><li>Administer Microsoft 365 and Azure backup environments in accordance with RTO and RPO commitments.</li><li>Identify and implement automation opportunities to streamline processes and improve IT team productivity.</li><li>Maintain a strong security posture by ensuring applications, infrastructure, and networks are well architected and supported by robust operational processes that enhance end-user productivity and experience.</li><li>Ensure all new system designs follow secure-by-design principles.</li><li>Participate in corporate projects and provide infrastructure expertise as required.</li><li>Review solution designs and support project teams in modernizing and optimizing workloads.</li></ul><p> </p><p><strong>Network, Firewall, and Infrastructure</strong></p><ul><li>Demonstrate deep knowledge of Cisco ISE, Meraki, and Zscaler.</li><li>Apply strong expertise in cloud networking and security, including DNS, DHCP, and Group Policy.</li><li>Maintain the security and integrity of network infrastructure across all office locations and cloud environments.</li><li>Deliver infrastructure projects aligned with IT strategy.</li></ul><p> </p><p><strong>Reporting</strong></p><ul><li>Prepare reports for key stakeholders, including senior leadership, that provide visibility into key IT operational metrics, risk areas, and opportunities for improvement.</li></ul><p> </p><p>Reference Number: 06800-0013518408</p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/aGVucnkud29vLjEwMTQzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">$42 per hour + super | Brisbane</span></strong></p><p>Are you an IT Support professional looking for a hands-on role where you can work directly with users across multiple sites?</p><p>We are currently recruiting for an IT Support Officer to join the internal technology team of a well-established organisation with multiple locations across Brisbane.</p><p>This is a great opportunity for someone who enjoys face-to-face IT support, troubleshooting and working independently while gaining exposure to a broad range of technologies and environments.</p><p><strong>The opportunity</strong></p><p>You will provide L1/L2 onsite IT support across approximately 5-6 sites, supporting hundreds of end users. You will be the primary onsite IT contact, handling issues through to resolution or escalation.</p><p><strong>Key responsibilities</strong></p><ul><li>Provide onsite L1/L2 IT support across multiple locations</li><li>Troubleshoot Windows, Microsoft 365, VPN, connectivity and hardware issues</li><li>Prepare and deploy laptops, monitors and peripherals</li><li>Support new starters with device setup and access</li><li>Manage IT hardware, assets, warranties and replacements</li><li>Provide basic networking and infrastructure troubleshooting</li><li>Manage tickets through ServiceNow</li><li>Liaise with infrastructure teams, vendors and key stakeholders</li><li>Travel between sites as required</li></ul><p><strong>What we're looking for</strong></p><p>We're looking for someone who is hands-on, confident troubleshooting issues and comfortable dealing directly with users.</p><p>You don't need to be a deep technical specialist we're looking for someone who takes ownership, learns quickly and communicates well.</p><p>A driver's licence is required, with pool vehicles available for business travel.</p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking the apply button or for further information, email <strong>Alex Nolan @ </strong><a href="mailto:[email protected]"><strong>[email protected]</strong></a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QWxleC5Ob2xhLjkxMTcyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">About</span></strong></p><p>Lead enterprise technology across a large, multi-site Australian organisation.</p><p>This is an opportunity to shape infrastructure, network and architecture across a complex, geographically dispersed business.</p><p>We're partnering with a large, well-established Australian organisation to appoint a Head of Infrastructure, Network & Architecture.</p><p> </p><p><strong><span style="text-decoration: underline;">The opportunity</span></strong></p><p>You'll lead the organisation's Network, Infrastructure and Architecture functions, balancing reliable day-to-day operations with longer-term transformation.</p><p>Key responsibilities include:</p><ul><li>Infrastructure & Network: Lead enterprise infrastructure and connectivity, ensuring availability, performance, scalability and resilience.</li><li>Architecture & Strategy: Develop technology roadmaps, establish architecture standards and align investment with business priorities.</li><li>Service Delivery & Resilience: Strengthen service management, disaster recovery, business continuity and incident management.</li><li>Commercial Management: Oversee strategic vendors, MSPs, telecommunications providers, budgets and supplier performance.</li><li>People & Stakeholders: Lead and develop technical teams while partnering with senior business leaders and global technology stakeholders.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About you</span></strong></p><p>You're an experienced technology leader who can operate strategically while understanding the practical realities of running enterprise infrastructure.</p><p>You'll ideally bring:</p><ul><li>Significant leadership experience across enterprise infrastructure, networking and/or technology operations.</li><li>Strong knowledge of WAN, SD-WAN, LAN, wireless, network security and cloud infrastructure.</li><li>Experience with Azure, Microsoft 365, Entra ID and Active Directory.</li><li>A track record of delivering infrastructure transformation and operational improvement.</li><li>Strong commercial acumen, stakeholder management and people leadership skills.</li></ul><p>Experience in retail, logistics, supply chain, manufacturing, healthcare, hospitality or another large, multi-site environment will be highly regarded.</p><p> </p><p><strong><span style="text-decoration: underline;">Why consider this opportunity?</span></strong></p><ul><li>Strategic influence: Join the Technology Leadership Team and shape technology direction.</li><li>Scale and complexity: Lead technology across a large, distributed operation.</li><li>Broad ownership: Influence infrastructure, network, architecture and transformation.</li><li>Meaningful impact: Improve technology resilience and support the organisation's future growth.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Interested?</span></strong></p><p>If you're an established Infrastructure, Network or Technology leader who have successfully managed complex technology environments across multiple sites, we'd welcome a confidential conversation.</p><p>Apply now or get in touch to learn more.</p><p><strong><em> </em></strong></p><p><strong><em>Job reference: 06810-0013521217 TW</em></strong></p><h4><strong>This is a hybrid position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNDQ1ODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">