6 results for Rht It Support jobs

Level 2 Service Desk Officer

Mundaring, Western Australia
remote
Contract/Temporary
44 - 45 AUD / Hourly
<h1>Level 2 Service Desk Officer - 10-Week Contract</h1><ul><li>10-week temporary contract with an immediate start</li><li>Hands-on Level 2 support across a Microsoft environment</li><li>$44 per hour + super</li></ul><h2>The Company</h2>Our client is an established organisation with an internal Information Technology function supporting users across a broad technology environment. Due to a temporary requirement within the team, they are seeking an experienced Level 2 Service Desk Officer to provide additional support over an initial 10-week period.<h2>The Role</h2>Working as part of the internal ICT team, you will provide hands-on Level 2 technical support to end users across the organisation.The position will involve troubleshooting hardware, software, application and connectivity issues, supporting the Microsoft environment and assisting with user and systems administration. You will take ownership of incidents through to resolution where possible, escalating more complex infrastructure issues to the wider ICT team.<h3>Key Responsibilities</h3><ul><li>Provide Level 2 technical support across desktop, application and infrastructure issues</li><li>Troubleshoot Windows workstations, laptops, peripherals and connectivity issues</li><li>Support Microsoft 365, Exchange and Microsoft applications</li><li>Administer users, groups and access through Active Directory</li><li>Support Group Policy and general user access issues</li><li>Assist with workstation deployment, configuration and ongoing maintenance</li><li>Troubleshoot basic network, voice and data connectivity issues</li><li>Manage incidents and service requests through to resolution</li><li>Escalate more complex systems and infrastructure issues where required</li><li>Maintain technical documentation and ICT procedures</li><li>Provide professional support and guidance to end users</li></ul>The client specifically requires experience across Microsoft applications, end-user support, Exchange and Active Directory; its broader environment also includes Windows Server, SCCM, VMware, Cisco telephony and Sophos.<h2>Your Profile</h2>You will have previous experience working in a Level 2 Service Desk, Desktop Support or IT Support position and be comfortable operating within a busy internal ICT environment.<h3>You will ideally bring:</h3><ul><li>2+ years' experience in Service Desk / Level 2 IT Support</li><li>Strong Microsoft 365 and Windows support experience</li><li>Hands-on Active Directory experience</li><li>Experience supporting Exchange and user access</li><li>Strong desktop, hardware and peripheral troubleshooting skills</li><li>Good understanding of networking fundamentals</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and customer service skills</li><li>Ability to manage multiple incidents and priorities</li><li>Exposure to Windows Server, SCCM, VMware, Cisco or Sophos would be advantageous</li></ul><h2>Requirements</h2><ul><li>Current WA C Class Driver's Licence or equivalent</li><li>Current National Police Clearance, or ability to obtain one</li><li>Relevant IT qualification, industry training or equivalent practical experience</li></ul> Apply Today Reference Number: 60090-0013496958This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuNjA3MDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-08-28T03:17:16Z

Applications Support Officer

East Brisbane, Queensland
remote
Permanent placement
80000 - 85000 AUD / Yearly
Robert Half has partnered with a Brisbane high school to recruit an Applications Support Officer to join their growing technology team. This is an exciting opportunity for a Level 2 School Technician looking to take the next step in their career, or an experienced Applications Support professional.As the Applications Support Officer, you'll play a key role in supporting and maintaining the school's enterprise applications, ensuring they remain reliable, secure and high performing. Your work will directly support the systems that underpin teaching, learning and school administration, making this a role where your technical expertise have a meaningful impact every day.Key Responsibilities:<ul><li>Maintain and support enterprise applications, including; student management system, learning management system, finance and faculty platforms.</li><li>Collaborate with other departments to understand application needs and deliver solutions.</li><li>Evaluate and advise on the adoption of new applications, platforms, and online services.</li><li>Deliver and support data integration between systems using APIs and ETL tools.</li><li>Monitor application performance, troubleshoot issues and implement corrective actions.</li></ul>Key Requirements:<ul><li>Tertiary qualifications in Information Technology, Computer Science, or a related field.</li><li>Demonstrated experience in application support.</li><li>Ability to seamlessly transition between project work, operational support activities, and immediate customer assistance, including walk-in requests and phone-based support.</li><li>Ability to obtain a Blue Card.</li></ul>Key Benefits:<ul><li>Be part of a growing organisation where collaboration, innovation and professional development are genuinely encouraged.</li><li>Enjoy stability and a strong team culture within an established environment where people stay, grow and support one another.</li><li>Make the role your own with the opportunity to develop your skills, take ownership and learn from a talented and experienced team.</li></ul>Apply Today!To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjU5NzIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-02T22:33:57Z

Senior Service Desk Analyst | 3-Month Contract

Brisbane CBD, Queensland
remote
Contract/Temporary
45 - 60 AUD / Hourly
We are seeking an experienced Senior Service Desk Analyst for an initial 3-month contract to join an established technology team and help reduce a backlog of service desk tickets.This is a hands-on role suited to someone who is confident managing more complex incidents, can work autonomously, and is proactive in identifying and resolving issues without needing to be directed.CBD based with flexible start / finish. Key Responsibilities:<ul><li>Provide senior service desk support, resolving complex incidents and service requests.</li><li>Diagnose and resolve hardware, software, endpoint and user issues.</li><li>Support Microsoft Intune administration, troubleshooting and endpoint management.</li><li>Assist with application packaging and software deployment.</li><li>Support device and fleet management activities.</li><li>Take ownership of incidents through to resolution and contribute to improving overall service desk performance.</li></ul>Key Requirements:<ul><li>Strong experience in a Senior Service Desk role within an MSP or enterprise environment.</li><li>Demonstrated hands-on experience with Microsoft Intune and endpoint management.</li><li>Ability to work independently, prioritise your workload and manage competing priorities.</li><li>Ability to obtain a Blue Card.</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI5OTE0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-04T01:53:42Z

Head of Technology (Software Engineering)

Sydney CBD, New South Wales
remote
Permanent placement
250000 - 300000 AUD / Yearly
Robert Half has exclusively partnered with this FinTech to assist them securing a Head of Technology for a newly created position. You are not replacing anyone; you are coming in to take the lead.The Head of Technology leads the technology function and is responsible for the development, IT operations and continuous improvement of the company's core technology platforms, with a primary focus on software engineering.You will be responsible for building a team that develops and scales a business-critical platform covering lending, investment, loan servicing, investor administration and unit registry operations.Responsibilities / Key skills:<ul><li>Proven pedigree in software engineering</li><li>A career in building high performing engineering teams (circa 10 headcount)</li><li>Additional expertise across IT Operations, Cyber and Vendor Management</li><li>Develop and maintain the technology strategy, technical roadmap and annual business plan</li><li>Maintain visibility of technology capability, platform maturity, cyber posture, vendor performance and resourcing needs</li><li>Manage the Lead/Senior Software Engineers and engineering team to ensure development is technically sound, maintainable, secure and business-aligned</li><li>Provide leadership across architecture, APIs, integrations, infrastructure, testing, release management and production support</li><li>Ensure business rules are properly understood, documented and reflected in platform solution design</li><li>Improve engineering standards, documentation, testing, monitoring, deployment controls and management of technical debt</li><li>Support data warehouse, Microsoft Fabric, Power BI and management reporting initiatives</li><li>Manage the IT Operations Manager and ensure day-to-day IT operations are stable, secure and responsive</li><li>Assess and manage cyber security, disaster recovery, business continuity and technology risk across business systems and vendors</li><li>Manage relationships with software vendors, managed service providers, security vendors, consultants and delivery partners</li><li>Build a culture of practical software delivery, technical quality, accountability for technical outcomes, and continuous improvement</li><li>Experience with AWS, APIs, data platforms, Microsoft 365, Python/FastAPI, React/Next.js or infrastructure-as-code environments would be advantageous</li></ul> Reference Number: 06800-0013500406By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjkwODk0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-03T00:40:38Z

Network & Security Manager

Brisbane CBD, Queensland
remote
Permanent placement
140000 - 150000 AUD / Yearly
We're looking for an accomplished Network & Security Manager to lead a critical enterprise function across a complex, highly distributed Australian operation. Reporting to the Head of IT Infrastructure & Security, you'll take ownership of the network and security environment, lead a team of technical specialists, and provide both strategic direction and technical leadership.This is an opportunity to join a stable, collaborative organisation where you'll have genuine autonomy, flexible start and finish times, and the opportunity to influence the technology roadmap. You'll play a key role in delivering secure, resilient and scalable infrastructure across a large multi-site environment, while ensuring technology continues to support and enable critical business operations.It's a role with plenty of technical depth, but equally, you'll need to be comfortable leading people, managing competing priorities and working with stakeholders across the business.Key Responsibilities:<ul><li>Lead, mentor and develop a team of Network and Security Administrators.</li><li>Own the performance, security, resilience and lifecycle management of enterprise network and security services.</li><li>Lead major incidents, critical outages and continuous service improvement across a complex, multi-site environment.</li><li>Provide technical leadership across Cisco, Palo Alto, Netskope SD-WAN, SASE, wireless, data centre networking and connectivity platforms.</li><li>Manage change implementation in line with governance and risk management requirements.</li><li>Manage key technology vendors, telecommunications providers and managed service partners.</li><li>Partner with senior stakeholders across IT and the wider business to align technology solutions with operational priorities.</li></ul>Key Requirements:<ul><li>Extensive experience leading enterprise network engineering and security operations within a complex, multi-site organisation.</li><li>Advanced knowledge of Cisco networking technologies, Palo Alto firewalls and SD-WAN environments.</li><li>Strong knowledge of WAN, LAN, wireless networks, carrier services, load balancing and resilient network design.</li><li>Excellent stakeholder engagement, vendor management and communication skills.</li><li>Proven people leadership experience, including coaching, development and performance management.</li></ul>Apply Today!To apply, please submit your CV via the 'Apply' button. If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjI0MDE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-07T03:09:02Z

L2 Service Desk Analyst

Brisbane CBD, Queensland
remote
Contract/Temporary
45 - 50 AUD / Hourly
Level 2 Service Desk Analyst - 6-Month Contract $45.00-$50.00 per hour + super | Brisbane <ul><li>Join a collaborative IT support team supporting approximately 1,000 users </li></ul><ul><li>Hands-on Level 1 and Level 2 role across Microsoft 365, Active Directory and Intune </li></ul><ul><li>Six-month contract with the potential to become permanent </li></ul>The opportunity We are seeking an approachable and technically capable Level 2 Service Desk Analyst to join an established internal IT team on an initial six-month contract. You will provide responsive Level 1 and Level 2 support to approximately 1,000 end users. This is a highly visible, customer-facing role involving phone calls, walk-up support, tickets and emails. Key responsibilities <ul><li>Provide Level 1 and Level 2 technical support across a broad user environment </li></ul><ul><li>Troubleshoot issues involving Microsoft 365, Active Directory and Microsoft Intune </li></ul><ul><li>Support users through phone calls, walk-ups, tickets and email </li></ul><ul><li>Escalate more complex technical issues to senior team members </li></ul><ul><li>Maintain clear and accurate ticket notes and documentation </li></ul><ul><li>Apply a security-conscious approach when resolving requests </li></ul>About you You will be a polished and approachable IT professional who enjoys working directly with users and can explain technical issues in clear, everyday language. To be successful, you will ideally have: <ul><li>Two or more years of experience in service desk or IT support </li></ul><ul><li>A relevant diploma, degree or comparable IT qualification </li></ul><ul><li>Practical experience supporting Microsoft 365, Active Directory & Intune </li></ul><ul><li>A professional and presentable approach when supporting employees and senior executives </li></ul><ul><li>A security-focused mindset </li></ul>Apply Today Please send your resume by clicking on the apply button or for further information, email: Alex Nolan @ [email protected] By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWxleC5Ob2xhLjY5NDAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-31T07:10:12Z