<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This company is an Australian IT Managed Service Provider that services the SMB market in Sydney.</p><ul><li>Northern Beaches / Forest District office location - free parking.</li><li>Broad and varied hands-on role in close-knit team environment.</li><li>Ongoing training, paid certifications.</li><li>Career path towards a tech lead / team lead.</li><li>Focus on supporting smaller business customers.</li><li>Hybrid working - once trained up and passed probation.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 1 & 2 IT Helpdesk support and monitoring to various SMB customers - onsite and remote.</p><p>You'll undertake a very broad role involving support & troubleshooting, systems administration, and security for small businesses.</p><p>Working in a close-knit team with the company Director to support the businesses continued expansion. </p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 1 & 2 IT Helpdesk Support to troubleshoot and resolve desktop hardware/software, server, and network issues for SMB customers.</li><li>Support & configure Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management</li><li>Firewall configuration - Sophos</li><li>Monitor remote management platforms</li><li>Support DR and backups.</li><li>Support & manage security tools such as ThreatLocker & SentinelOne.</li><li>Interact with vendors and 3<sup>rd</sup> parties to resolve issues.</li><li>Support customers via phone, email and onsite.</li><li>On-site visits to customers (company car is available).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a self-sufficient and proactive IT Support professional capable of taking the initiative and who prides themselves on their customer service abilities.</p><p>Ideal if you enjoy working in smaller company environments and live in and around the North Beaches or Forest District and are seeking looking for a challenging role closer to home.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 & L2 IT Helpdesk support experience across Microsoft technologies, incl M365.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Interest in cyber security.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Current Australian drivers licence and comfortable travelling to customer sites for onsite support.</li></ul><p> </p><p><strong>This is an full-time permanent role located close to the Northern Beaches / Forest District and is offering $70,000 - $85,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjExMzMxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>A specialised financial technology firm delivering trading and liquidity management solutions to global financial institutions and retail brokers.</p><p> </p><p><span style="color: #000000;"><strong><span style="text-decoration: underline;">ON OFFER</span></strong></span></p><p> </p><ul><li>Non-conventional working - <strong>Sunday (Remote) + 4x days during the week.</strong></li><li>Join an established/ collaborative team providing the opportunity to upskill your financial markets knowledge.</li><li>A varied role- resolving technical issues to client onboarding.</li><li>Free lunch</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p> </p><p>As the Application Support analyst, you will own complex technical problems from diagnosis to resolution, acting as the crucial link between customers and the businesses propriety applications and products.</p><p> </p><p>Sunday work will focus on project work including new customer application integrations, maintenance, upgrades and migrations.</p><p> </p><p><strong><span style="text-decoration: underline;">RESPONSIBILITIES</span></strong></p><p> </p><ul><li>Provide technical and functional support to institutional and retail trading clients using the firm's trading and liquidity management platforms.</li><li>Respond to customer queries, provide troubleshooting advice and apply efficient resolution tactics, conducting deep investigations where required.</li><li>Determine root cause analysis of trading issues</li><li>Support new client onboarding, from initial application suite planning through to implementation.</li><li> Maintain application upgrades and migrations.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Ideal for an Application Support Analyst with experience in financial trading, who enjoys variety and enthusiastically takes on new challenges.</p><p> </p><p>Will suit a curious individual, with a strong customer focus that can bridge the gap between the business applications and customers technical needs.</p><p> </p><p>Fitting for someone looking for unconventional flexibility - <strong>MUST BE ABLE TO WORK SUNDAY - (Remote) + 4x days during the week.</strong></p><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE</span></strong></p><p> </p><ul><li>Excellent triaging skills across Applications, Windows OS, and networking issues (TCP/IP).</li><li>Exceptional communication skills and ability to resolve issues under pressure.</li><li>Strong knowledge around financial trading process (Orders, execution, clearing, and settling).</li><li>Good understanding of financial instruments (stocks, security, securities, Forex, CFDs, and other derivatives).</li><li>Understanding of FIX protocol/ messages.</li><li>MT4/MT5 knowledge is highly desirable.</li></ul><p> </p><p> </p><p><strong>This is a full-time role- Sunday + 4x weekdays, located in North Sydney (hybrid working), offering $90,000 - $120,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: </em>06800-0013322957</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjUwNDI3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Duration:</strong> 6+ months<br /> <strong>Location:</strong> Full remote, with occasional travel to the Perth office (1 week a month)<br /> </p><p>We are seeking an experienced <strong>Infrastructure & EUC Systems Engineer</strong> to support a wide range of network, server, and end-user computing activities as part of an ongoing transformation program. This role involves hands-on technical work, coordination across multiple teams, and preparation for a major network and EUC cutover. <br /> <br /> Delivering infra and EUC outcomes in a large M&A program</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Network & Infrastructure Preparation</strong></p><ul><li>Review and update Warehouse Network Cutover documentation and test plans</li><li>Coordinate end-user testers for the Dev network</li><li>Plan VPN requirements for the cutover</li><li>Finalise security group reviews and account permissions</li><li>Support the scheduled password policy change</li><li>Gather SSO requirements for enterprise applications</li><li>Review existing automation scripts and advise on replacements</li><li>Perform DCPromo/domain controller tasks</li><li>Review gaps in PowerBI usage</li></ul><p> </p><p><strong>Server Room Workstreams</strong></p><ul><li>Finalise server room floorplans</li><li>Update and coordinate vendor quotes</li><li>Review designs with internal stakeholders</li></ul><p> </p><p><strong>Applications, SharePoint & M365</strong></p><ul><li>Coordinate application access requirements</li><li>Prepare SharePoint migration lists</li><li>Confirm naming conventions for email migration</li><li>Conduct licensing checks for migration tools </li></ul><p> </p><p><strong>Mobile Devices & MDM</strong></p><ul><li>Confirm ownership and required actions for corporate devices</li><li>Review MDM policies</li><li>Investigate issues with devices enrolled via previous employers</li></ul><p> </p><p><strong>EUC & Intune</strong></p><ul><li>Update shared device inventories</li><li>Support CCTV deployment at HQ</li><li>Manage laptop builds (OOBE or in-place)</li><li>Finalise laptop procurement numbers</li><li>Extract and prepare applications for Intune packaging</li><li>Complete required Intune documentation</li></ul><p> </p><p><strong>Networking & Firewall</strong></p><ul><li>Follow up on firewall issues</li><li>Prepare Bill of Materials for networking ancillaries</li><li>Manage vendor delays on network allocation</li></ul><p> </p><p><strong>Future Workstreams</strong></p><p><strong>Infrastructure Server Build</strong></p><ul><li>Build new infrastructure server</li><li>Migrate SMB to Nasuni or DFS</li><li>Determine placement for reporting dashboard VM</li></ul><p> </p><p><strong>Engineering Network Delivery</strong></p><ul><li>Support design and delivery of the Engineering Network</li><li>Manage quotes, design documentation, ordering, testing, and handover</li></ul><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4zMTYxNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Senior Financial Accountant<br /> Leading Australian Energy Organisation | Sydney CBD<br /> Full-Time Opportunity</strong></p><p>Are you an experienced accounting professional looking to step into a role with genuine impact and exposure to exciting energy projects? This is an excellent opportunity to join a high-performing, well-respected Australian energy organisation with a strong presence in the market.</p><p>As a Senior Financial Accountant, you will play a key role in delivering accurate financial reporting, supporting project accounting activities, and ensuring strong compliance across the group. You'll work closely with senior leaders, contribute to high-quality month-end processes, and support the financial management of major energy projects.</p><p> </p><p><strong>Key Responsibilities:<br /></strong></p><ul><li>Lead month-end close activities including journals, reconciliations, and reporting</li><li>Prepare statutory and financial statements in line with IFRS</li><li>Support project accounting, asset capitalisation, and work-in-progress management</li><li>Assist with budgeting, forecasting, and performance analysis</li><li>Manage audit requirements and liaise with external auditors</li><li>Partner with stakeholders across finance and operations to provide clear insights</li><li>Contribute to process improvement initiatives across financial reporting</li></ul><p> </p><p><strong>About You:</strong></p><ul><li>Experience in financial and statutory reporting in a large business</li><li>Strong technical accounting skillset, knowledge of IFRS is beneficial</li><li>Ability to work in a fast-paced environment and manage competing priorities</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication skills, with the ability to partner effectively across teams</li><li>CA/CPA qualified</li></ul><p> </p><p><strong>What's on Offer:</strong></p><ul><li>Join a leading Australian energy organisation with a strong market reputation</li><li>Exposure to major projects and a growing, evolving industry</li><li>Full-time role with excellent team culture and strong leadership support</li><li>Opportunity to influence outcomes and develop your technical capability</li><li>Competitive salary package and long-term career pathways</li></ul><p>If you're looking to take the next step in your accounting career within a dynamic, future-focused energy business, this opportunity is not to be missed.</p><p> </p><p><em>Reference Number: (</em><em>06800-0013303938</em><em>.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid OR remote OR on-site <strong>position.</strong></h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWljaGFlbC5haW5zd29ydGguMjYxNjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Financial Accountant</strong></p><p><strong>Location:</strong> Sydney CBD (3 days in office, 2 days WFH)<br /> <strong>Salary:</strong> Up to $95,000 + Super<br /> <strong>Employment Type:</strong> Permanent, Full-Time<br /> <strong>Industry:</strong> Professional Services<br /> <strong>Reports To:</strong> Finance Manager</p><p> </p><p><strong>About the Company</strong></p><p>Join a leading global professional services organisation with a well-established presence in Sydney. With a <strong>local finance team of 30+ professionals</strong>, this business offers excellent exposure, strong mentorship, and long-term career development within a high-performing and collaborative environment.</p><p> </p><p><strong>About the Role</strong></p><p>We are seeking a technically strong <strong>Financial Accountant</strong> to join the Sydney finance team. Reporting to an experienced Finance Manager, this role is ideal for someone who enjoys hands-on month-end work, technical accounting, and exposure to a large, complex organisation.</p><p>You will play a key role in ensuring accurate financial reporting, supporting month-end activities, and partnering with the wider finance function.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Complete end-to-end <strong>month-end close</strong>, including journals, accruals, and balance sheet reconciliations</li><li>Prepare and analyse <strong>Profit & Loss reports</strong> with commentary on variances</li><li>Assist with <strong>technical accounting matters</strong>, including <strong>leases (AASB 16)</strong> and <strong>revenue recognition (AASB 15)</strong></li><li>Support year-end processes, including audit preparation and statutory reporting</li><li>Partner with the commercial finance team to ensure accurate financial insights</li><li>Maintain financial controls, process improvements, and documentation</li><li>Ad-hoc financial analysis and project support as required</li></ul><p> </p><p><strong>Skills & Experience</strong></p><ul><li>CA or CPA <strong>qualified</strong>, or <strong>more than halfway through studies</strong></li><li>Strong hands-on <strong>month-end accounting experience</strong> gained locally in Sydney</li><li>Solid understanding of <strong>leases</strong> and <strong>revenue recognition</strong> standards</li><li>Experience working in a <strong>larger or complex business environment</strong> is highly beneficial</li><li>Strong analytical skills with the ability to interpret financial data</li><li>High attention to detail and strong organisational skills</li><li>Excellent communication skills with the ability to work collaboratively in a large team</li></ul><p> </p><p><strong>What's On Offer</strong></p><ul><li>Work in a <strong>global organisation</strong> with strong mentorship and progression opportunities</li><li>A stable, well-structured finance team with over 30 local team members</li><li>Flexible hybrid working model (3 days in CBD office, 2 days remote)</li><li>Exposure to both technical and commercial accounting</li><li>Permanent full-time position with long-term career development</li></ul><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJhZC5Sb3NzZXIuNzExMjcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><p>Our client are known in the industry for their specialities in project, design and construction management and project services. They offer independent advice and project management consultancy, using their deep expertise to deliver successful projects and improved business outcomes across Australia. </p><p><strong>The Role</strong></p><ul><li>Manage documentation for multiple active projects (typically 2 to 3 at a time).</li><li>Oversee core document control tasks, including:</li><ul><li>Assigning document numbers to contractors.</li><li>Handling incoming transmittals containing deliverables.</li><li>Verifying transmittals and advancing document reviews based on a set distribution matrix.</li><li>Facilitating the return of reviewed documents to contractors.</li><li>Keeping the Bentley ProjectWise system up-to-date to accurately reflect document status.</li><li>Updating and maintaining a Supplier Document List for a key Remote Community project.</li></ul></ul><p><strong>Your Profile</strong></p><ul><li>Proven experience with document control and drawing management, especially on multi-project environments.</li><li>Strong proficiency with the Bentley ProjectWise drawing/document management system; minimum of 3 years of recent, hands-on experience is ideal.</li><li>Excellent attention to detail and process orientation.</li><li>Reliable organizational skills and ability to prioritize.</li><li>Collaborative communication style for cross-team coordination.</li></ul><p> </p><p>If this sounds like the next step in your document control journey - please apply today!</p><p><em>Reference Number: (</em><em>60090-0013340484)</em></p><p><strong><em> </em></strong></p><h4><strong>This is a hybrid</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuODU3ODcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Finance Project Accountant | Contract - ERP Transformation<br /> North Sydney In-office</strong></p><p> </p><p><strong>The Role</strong></p><p>We're partnering with a global company undergoing an ERP transformation. The Australian rollout is currently underway, following success in other countries. This is a fantastic opportunity for a finance professional to be part of a high-profile transformation project while working closely with senior stakeholders.</p><p> </p><p><strong>What you'll be doing</strong></p><ul><li>Data and balance sheet reconciliations</li><li>General accounting & intercompany transactions</li><li>Investigating discrepancies and resolving issues</li><li>Supporting compliance with regulations</li><li>Collaborating closely with Finance and Supply Chain teams</li><li>Contributing to the successful ERP implementation locally</li></ul><p> </p><p><strong>Who we're looking for</strong></p><ul><li>CPA qualified</li><li>Strong verbal and written communication skills</li><li>Exposure to ERP implementations (a big plus)</li><li>Experience in a multinational environment (preferred, not mandatory)</li><li>Commercial local experience considered (including WHV holders)</li></ul><p> </p><p><strong>Role snapshot</strong></p><ul><li>Reports to: CFO</li><li>Location: North Sydney</li><li>Systems used: Dynamics AX & Coupa</li><li>Contract: In-office</li></ul><p><strong> </strong></p><p><em>Reference Number:</em> <a href="https://rh--c.vf.force.com/a1GVT000005U4bC">06800-0013338834</a></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid OR remote OR on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/UGFzY2FsZS5EZXNwbGVudGVyZS4zNTYyNC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company:</strong><br /> Join a respected leader in the resources sector, driving innovation and safety in mining operations.</p><p><strong>The Role:</strong><br /> You'll be the onsite IT expert, responsible for maintaining all technology at a busy mining site. From server and network administration to end-user support, you'll resolve technical issues hands-on and ensure critical systems run smoothly. Liaise with a skilled corporate IT team for escalations, upgrades, and projects.</p><p><strong>Your Profile:</strong><br /> You're a practical IT professional able to adapt to fast-paced environments. With proven skills in systems administration and a knack for problem solving, you're ready to take charge as the go-to IT contact onsite. Previous experience supporting mining sites or FIFO environments is essential.</p><p><strong>What is required from you:</strong></p><ul><li>Deliver proactive technical support for hardware, software, and networking</li><li>Administer Windows Servers, Active Directory & Microsoft 365</li><li>Manage switches, routers, wireless networks & VPNs</li><li>Support communications (VoIP, satellite, radio)</li><li>Uphold cybersecurity, backups & documentation standards</li><li>Work independently and collaborate effectively with the central IT team</li><li>FIFO mining or remote site experience (essential)</li></ul><p><strong>Apply Today:</strong> Please send your resume by clicking on the apply button.</p><p><strong>Job Reference Number:</strong> 60090-0013335355</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJvZHkuRG9zZWsuODk4NjQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Desktop Support Engineer</strong></p><p><br /> We're partnered with a leading organisation undergoing major IT uplift and transformation projects across APAC. With a busy year ahead, our client is looking for a capable and proactive Desktop Support Engineer who can hit the ground running, support a high-volume environment, and contribute across both BAU and project work.</p><p><br /> <br /> <strong>About the Role</strong></p><p><br /> You'll provide front-line technical support to end users across APAC (~1000 users). This role is hands-on and varied - supporting desktops, laptops, mobile devices, conferencing equipment, and managing tickets through to resolution. You'll also be involved in ongoing projects including PC refreshes, ITSM migrations, and asset management uplift.</p><p> </p><p>This is a great opportunity for someone with 4 + years' experience, strong communication skills, and a can-do attitude who can work independently and learn quickly on the job.</p><p> </p><p><em>If you have been involved in projects and have experience dealing with senior stakeholders, you'll have the opportunity to get involved with higher-level work from the start. Otherwise, training and guidance will be provided to help you grow into these responsibilities.</em></p><p><br /> <strong>What You'll Be Doing</strong></p><ul><li>Act as the level 1<sup>st</sup> and 2<sup>nd / 2.5 </sup> point of contact for IT incidents and service requests via phone, email, walk-ups, and ITSM tools.</li><li>Record, triage, and resolve tickets within SLAs, keeping users updated throughout.</li><li>Support a hybrid environment across Microsoft 365, Windows, Active Directory, and on-prem/cloud infrastructure.</li><li>Deliver remote support with occasional onsite assistance at their corporate head office (Sydney CBD).</li><li>Provide support to executives and EAs, including assistance with video/audio conferencing and meeting setups.</li><li>Assist with device provisioning, onboarding/offboarding, account setup, and procurement.</li><li>Participate in desktop hardware/software deployments (HP environment), mobile device support (Samsung/iOS), and basic networking tasks.</li></ul><p> </p><p><br /> <strong>What We're Looking For</strong></p><ul><li>4+ years' experience in Level 1/2 Desktop Support or Service Desk.</li><li>Strong problem-solving skills and the maturity to work independently.</li><li>Excellent communication skills and a professional, customer-focused approach.</li><li>Experience supporting Microsoft 365, Windows 10/11, Active Directory (on-prem), and hybrid cloud environments.</li><li>Hardware support experience across HP devices, peripherals, and mobile devices.</li><li>Familiarity with ITSM tools (experience with Cherwell/Avante is ideal but not required).</li><li>ITIL knowledge and experience working to SLAs.</li><li>Ability to prioritise and manage fluctuating ticket volumes (10-100 per day depending on triage).</li><li>Flexible and able to adjust working hours (shifts between 7:00am-3:30pm & 9:00am-5:30pm).<br /> </li></ul><p>This role will be 5 days a week onsite</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4yNzk1My4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're looking for an experienced Application Support Specialist to take ownership of a key enterprise system - TechnologyOne's <em>OneCouncil</em> platform - with a strong focus on the Property & Rating modules.</p><p>In this role, you'll be the go-to expert for managing system stability, performance, and enhancements across compliance-related modules such as Building & Planning and Safety & Amenity. You'll lead incident management, upgrades, and integrations, and work closely with business stakeholders, vendors, and technical teams to ensure the system continues to evolve and deliver value to the organisation and community.</p><p> </p><p><strong><span style="text-decoration: underline;">What you'll be doing:</span></strong></p><ul><li>Lead the management, maintenance, and optimisation of the OneCouncil Compliance environment</li><li>Act as the subject matter expert for Property & Rating modules, providing escalated support and guidance</li><li>Coordinate change requests, upgrades, and improvement projects with internal teams and TechnologyOne</li><li>Drive automation, improved user experience, and system sustainability initiatives</li><li>Collaborate with stakeholders across the organisation to identify and deliver system improvements</li><li>Support governance, reporting, and continuous improvement practices</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About you:</span></strong></p><ul><li>Strong experience supporting TechnologyOne CiA / OneCouncil, ideally across Property & Rating, Building & Planning, or related modules</li><li>Excellent communication and stakeholder management skills<ul><li>Experience in incident and change management (ITIL familiarity preferred)</li><li>Strong problem-solving and analytical skills</li><li>Relevant tertiary qualification in IT, computer science, or a related field</li><li>Experience with system upgrades, integrations, and reporting tools</li></ul><p><strong><span style="text-decoration: underline;">Why join</span></strong></p><p><strong><span style="text-decoration: underline;"><br /> </span></strong>You'll be part of a forward-thinking digital and technology team that's passionate about improving services for both internal users and the community. The environment is collaborative, supportive, and encourages creativity, accountability, and growth.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><em>Reference Number: </em>06810-0013330706 TW</p><p><em> </em></p><p><strong><em> </em></strong></p><strong>This could be a hybrid OR remote position.</strong></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNjU5NTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
