<table width="680"><tbody><tr><td width="507"><p><strong>About Us</strong></p><p><strong> </strong></p><p>We're an established and growing non-bank lender specialising in providing flexible, customer-focused financial solutions to Australian SMEs. With an emphasis on innovation, data-driven decision-making, and a collaborative culture, we're continuing to invest in our digital and operational transformation.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>We're looking for an Agile Delivery Lead (think a blended skillset across a Business Analyst / Project Manager / Product Owner) to join our delivery team and play a key role in shaping how we deliver change across the business.</p><p> </p><p>This role will suit someone who thrives in a hands-on environment-comfortable gathering requirements, leading delivery, and has proven experience driving continuous improvement in our Agile framework.</p><p> </p><p>You'll work across technology, product, and operations to ensure initiatives are delivered efficiently, business outcomes are clear, and Agile practices continue to mature across teams.</p><p> </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Partner with business stakeholders to define requirements and translate them into actionable user stories and delivery plans.</li><li>Lead and manage small to medium projects end-to-end, ensuring delivery on time and within scope.</li><li>Coach and uplift Agile practices, helping to evolve our delivery framework.</li><li>Facilitate sprint planning, stand-ups, retrospectives, and prioritisation sessions.</li><li>Manage dependencies, risks, and communications across business and technical teams.</li><li>The evaluation and continuous improvement of business systems and processes to improve productivity, reduce errors, improve transparency between teams, and enhance reporting and decision-making capabilities.</li><li>The ongoing administration of the core business systems.</li></ul><p> </p><p> </p><p><strong>About You</strong></p><ul><li>Seasoned Business Analyst / Project Manager expertise within financial services or lending.</li><li>System experience across Loan Origination, CRM, Credit systems and servicing.</li><li>Proven experience maturing Agile delivery practices in a small to medium-sized business environment.</li><li>Strong stakeholder engagement and facilitation skills.</li><li>Ability to balance structure and flexibility in a growing, fast-moving organisation.</li><li>Practical understanding of technology delivery (experience with Jira or similar tools a plus).</li></ul><p> </p><p><strong> </strong></p><p> </p><p><strong>Why Join Us</strong></p><ul><li>Play a key role in shaping delivery and Agile maturity within a growing lender.</li><li>Collaborative, down-to-earth culture with genuine career ownership.</li><li>Competitive salary package and bonus.</li><li>Chef cooked lunches!</li></ul><p> </p><p>This role is 5 days in office.</p><p> </p><p><em>Reference Number: </em><a href="https://rh.my.salesforce.com/a1GVT000005Cbs9">06800-0013322044</a></p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEyNzE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a globally recognised luxury brand known for its innovation, craftsmanship, and strong creative identity. With a portfolio of iconic products and a dynamic presence across international markets, they're committed to delivering exceptional brand experiences through thoughtful storytelling and premium media engagement. You'll be joining a passionate, close-knit communications team that thrives on collaboration, creativity, and excellence. Working alongside global partners and leading agencies, you'll gain exposure to high-profile campaigns and world-class marketing initiatives that shape the brand's voice across the region.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this role, your duties will include but are not limited to:</p><ul><li>Manage end-to-end media campaigns, timelines, and budgets</li><li>Act as the main contact for external media agencies and partners</li><li>Collaborate with global teams to align media strategy and creative direction</li><li>Coordinate approvals, reporting, and execution of media plans</li><li>Provide strategic insight while keeping a close eye on detail and delivery</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experience in a media buying agency or brand-side media role</li><li>Strong stakeholder management skills</li><li>High emotional intelligence</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em><em>06800-0013317111</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjk5OTE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're partnering with a well-established supplier of branded food products to some of the biggest names in food manufacturing and retail, including Unilever, General Mills, Bidfood, PFD, Woolworths, Coles, Costco, and Aldi.</p><p>They are now seeking a <strong>Senior</strong> <strong>Customer Service Officer</strong> to join a tight-knit, high-performing team initially as a temp with the view to joining the team in a permanent capacity. You'll work alongside a Business Development Representative and report to the Sales & Marketing Manager - playing a vital role in managing B2B client relationships, order processing, and service delivery.</p><p> </p><p><strong><span style="text-decoration: underline;">Role Responsibilities</span></strong></p><ul><li>Handle inbound and outbound customer enquiries via phone and email</li><li>Manage the customer service inbox and process orders accurately and efficiently</li><li>Liaise with distributors, manufacturers, and internal teams to coordinate deliveries and resolve any issues</li><li>Maintain strong product knowledge and order visibility to provide proactive updates</li><li>Identify solutions to challenges around delivery, quality, or product availability</li><li>Support continuous improvement in customer experience through a commercial lens</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Proven experience in a B2B customer service role, ideally within FMCG or food manufacturing</li><li>Strong communication skills and a solutions-focused mindset</li><li>Experience managing order processing, coordinating with internal and external stakeholders</li><li>Highly organised with strong attention to detail and time management</li><li>Confident handling high-volume enquiries via phone and email</li><li>Commercially savvy and capable of supporting business development initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Keen to learn more about this opportunity? Hit the apply button or Contact Hollie on 03 9239 8116</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: 06830-0013273910</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMDA4MDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">