<p style="display: inline !important;"><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider in Geelong, is looking for an experienced Service Desk Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p><strong><span style="text-decoration: underline;">About the Role<br /></span></strong>You will play a pivotal role in ensuring the seamless delivery of services to clients. You will oversee service operations, manage client relationships and drive continuous improvement initiatives to enhance service quality and efficiency.</p><p>Key responsibilities include:</p><ul><li><strong>Client Relationship Management</strong>: Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs.</li><li><strong>Service Delivery Oversight</strong>: Monitor and manage service delivery performance, ensuring adherence to SLAs and KPIs.</li><li><strong>Team Leadership</strong>: Lead and motivate a team of service delivery professionals, providing guidance, support, and fostering a culture of accountability and excellence.</li><li><strong>Continuous Improvement</strong>: Identify opportunities for process improvements and efficiencies within service delivery operations.</li><li><strong>Escalation Management</strong>: Handle escalated issues and incidents, working closely with technical teams to resolve challenges promptly.</li><li><strong>Reporting and Analytics</strong>: Prepare regular reports and analytics on service delivery performance and metrics for management and clients.</li><li><strong>Risk Management</strong>: Proactively identify and mitigate risks that may impact service delivery or client satisfaction.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have proven experience in Service Delivery or Service Operations within an MSP or IT services environment.</p><p> </p><p>Alongside this, you will have:</p><ul><li>A strong understanding of IT service management principles, with ITIL framework certification preferred.</li><li>Excellent leadership and people management skills, with a track record of leading high-performing teams.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.</li><li>An analytical mindset with the ability to interpret data and trends to drive informed decisions.</li><li>Commitment to continuous learning and professional development.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business.</li></ul><p> </p><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong>Job Reference No: 06810-0013386594-TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk2NDIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a well-established, successful, and growing Australian organisation who employ 200+ staff across the country.</p><ul><li>Privately owned business with a relatively flat organisational structure and a 'family feel'.</li><li>Energetic and agile leadership team who operate in a fast-paced environment where change is embraced.</li><li>Investment in IT & cybersecurity uplift, including a move to SaaS.</li><li>Friendly and collaborative team environment.</li><li>Parking available. </li><li>Hybrid working.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>As the IT services, you'll manage a small internal IT team and be accountable for ensuring the stability, security, performance and improvement of IT Services to the organisation.</p><p>It's a hands-on, forward thinking, and interactive role, operating in a fast-paced environment, helping to transform and uplift the IT Services function.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Vendor Management: </strong>extensive relationship building with and management of third-party providers, ensuring SLA's and KPI's are met.</li><li><strong>IT Service Delivery: </strong>accountable for ensuring the availability, reliability, performance, and security of IT Services, including cloud & on-prem infrastructure, networks, and SaaS solutions.</li><li><strong>Cybersecurity Strategy:</strong> develop and implement a clear cybersecurity strategy aligned to business goals.</li><li><strong>Data Privacy:</strong> take ownership of Data Privacy, including ongoing risk management and the approach to improving the managing personal data.</li><li><strong>Team Management:</strong> manage and develop a small IT team across Service Desk & Infrastructure (onshore and offshore staff)</li><li><strong>Collaboration & Leadership</strong>: contribute to the Shared Services leadership team; form & nurture internal relationships with cross-functional teams; create a culture of continuous improvement in the IT Services team; budget management.</li></ul><p> </p><p><strong>Key Deliverables: </strong></p><ul><li>Assist in the migration from on-prem to SaaS business applications.</li><li>Improve vendor management.</li><li>Rebuild and improve the perception of the IT Services team.</li><li>Form strong relationships and improve collaboration with internal IT project teams and other departments.</li><li>Data Privacy - continuous uplift, risk management, and advisory.</li><li>Cyber security - assessment and uplift then develop the ongoing cyber strategy / roadmap + continuous education.</li><li>Upskill and develop the current IT Services team.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p>Suitable for an IT Manager / IT Services Manager (or similar) with a background operating in small to mid-sized yet complex environments.</p><p>Ideal for someone energetic, forward thinking, and solution focused who embraces change and enjoys solving business problems through technology.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li>Experience: proven IT Operations leadership experience within small to mid-sized yet complex organisational structures, encompassing IT Service Desk, Infrastructure, Cloud, and Cybersecurity.</li><li>Vendor management: demonstrated success forming relationships with and managing third party vendors, including SaaS providers, to deliver commercially minded IT services.</li><li>Proven track record: improving the perception of IT; leading cybersecurity and Data Privacy uplift/improvement initiatives; leading & developing high performing teams.</li><li>Communication: succinctly translate technical IT concepts into easily understandable business language.</li><li>Cybersecurity, Data Privacy, Risk Management: demonstrated knowledge/experience prioritising, adapting, and aligning to enable business objectives</li></ul><strong>Attitude & personality:</strong><br /><ul><li>Enjoys undertaking broad roles inside close-knit team environments.</li><li>Customer-service and solution focused mindset.</li><li>Commercially savvy and forward-thinking individual eager to make a difference.</li><li>Natural collaborator who thrives when engaging with others to understand their business problems and solving them through IT.</li><li>At their best in fast-paced, busy, and growing environments where change is embraced.</li><li>Friendly and approachable personality.</li></ul><p> </p><p><strong>This is full time permanent role offering $</strong><strong>175,000 - $190,000 </strong><strong>(</strong><strong>plus super)- depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p>Reference Number: 06800-0013389920</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU0ODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This mid-sized company employs delivers critical services to the automotive and insurance industry.</p><ul><li>100+ staff in Australia across 2 offices.</li><li>In-house developed CRM solution (full training provided)</li><li>Newly created role due to growth.</li><li>Internal career path available (e.g. into Software Development)</li><li>A flat team structure where you can be involved in many different areas.</li><li>Work with a motivated, competent, friendly, and collaborative team.</li></ul><p> </p><p><strong>ROLE SNAPSHOT </strong></p><p>Newly created IT Support Analyst position responsible for level 1 technical support & troubleshooting for the company's in-house developed CRM solution + internal users' desktop hardware/software issues.</p><p>Working closely with the in-house Development & Infrastructure teams, you'll support both internal users and occasionally external customers.</p><p>Full time in office role.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Primary responsibility is to provide 1st line IT helpdesk support for IT issues & service requests for both internal and external users.</li><li><em>CRM System Support</em> - for the in-house developed CRM system</li><li><em>Testing & Release Support</em> - assist with UAT and post-release monitoring</li><li><em>Desktop Hardware/Software Support</em> - Microsoft 365, Outlook, Windows 11, workstation/laptop set up/support</li><li><em>Endpoint Security & Vulnerability Remediation</em> - basic remediation activities, applying patches, support endpoint protection & security monitoring, follow access & device management policies, escalate security incidents etc.</li><li>Mange tickets through the ticketing system.</li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p>Suitable for an aspiring IT Support professional with proven technical IT Customer Support experience triaging, troubleshoot and resolving software and/or hardware related issues.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>12-24 months IT Support experience - triage & troubleshooting software and/or hardware related issues. </li><li>Strengths in communication - strong comprehension capable of translating technical concepts into a clear and easy-to-understand manner.</li><li>Strong customer service abilities - focus on 'the customer' and who can confidently and professionally interact with staff at all levels in a business.</li><li>Motivated and smart who is not afraid to ask questions to build understanding.</li><li>Friendly and approachable personality who loves interacting with and helping users.</li><li>Able to operate in a flat team structure and be flexible/adaptable.</li><li><span style="text-decoration: underline;">Comfortable being full time in the office.</span></li></ul><p> </p><p><strong>This is a full-time permanent role located near Homebush (full time in office) and is offering $75,000 - $80,000 +super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p>Reference Number: 06800-0013398114</p><p> </p><p>This is an on-site position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjcyNjY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is an Australian MSP employing around 400 staff to provide IT support and Cyber Security services to SMB across Sydney.</p><ul><li>Hybrid working- 3 days in, 2 days WFH (free parking available).</li><li>Mixture of on-site and remote support.</li><li>Multiple clients with up to 500 users.</li><li>Broad variety of work, ensuring no two days are the same.</li><li><strong>Driver's licence required to travel on-site to clients.</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>A varied role providing onsite and remote Level 2 IT support to SMB customers.</p><p>You'll be involved in supporting, triaging and troubleshooting across hardware, software, servers, printers and network connectivity issues for multiple clients.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Support & troubleshooting across Desktop hardware/ software.</li><li>On-site visits to clients for in-person issues.</li><li>Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management.</li><li>Network monitoring and connectivity troubleshooting.</li><li>Support customers via phone, tickets and onsite.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Ideal for an excellent communicator, who enjoys travelling to sites and communicating with end users in-person, as well as remotely.</p><p>Suited to an individual with a passion for IT support, who enjoys working in a "busy" environment where no two days are the same.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L2 IT Helpdesk support experience across Desktop hardware/ software, Microsoft technologies, incl M365 and Network troubleshooting.</li><li>Skilled in managing user accounts, permissions, and group policies via Active Directory.</li><li>Proficient Office 365 & Cloud Services Support including EntraID, MS Teams, Outlook, OneDrive.</li><li>Demonstrates ability to troubleshoot AV equipment including conferencing systems (Teams Rooms, Zoom), cameras, microphones, and displays.</li><li>Holds excellent customer service abilities and clear communication skills.</li><li><strong>Current Australian drivers licence and comfortable travelling to customer sites for onsite support</strong>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in South Sydney and is offering $80,000 - $95,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013387358</em></p><p><strong><em> </em></strong></p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjU0Nzg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p>Our client is a well-established global organisation with offices across Australia and internationally. They are committed to supporting their employees' growth and providing a collaborative work environment.<br /> </p><p>They are seeking a strong Level 2 Support Engineer to join their IT team on a 6-month contract with the potential for permanency. This role will cover both BAU and project work, based on-site 5 days a week across their Mascot and Sydney CBD offices.</p><p> </p><p><strong>Your tasks/responsibilities will be:</strong></p><ul><li>Manage the processes of incoming calls to the Service Desk via telephone, e-mail, self-service portal, walk-in, event management, to ensure courteous, timely, and effective resolution of end user issues.</li><li>Coordinate and / or perform hands-on fixes at the desktop level, including installing and upgrading software, installing / deploying hardware, configuring systems and applications.</li><li>Managing Windows and Mac operating systems, Azure Active Directory, Office 365, and networking.</li><li>Provide ongoing development / maintenance of SCCM deployment images and software release packages.</li><li>Take initiative by proposing improvements, workarounds, and solutions.</li></ul><p> </p><p><strong>Experience required:</strong></p><ul><li>Exceptional knowledge and experience with computer hardware, mobile devices (IOS & Android), IP phones, videoconferencing, teleconferencing, printers (office and industrial), time clocks (Kronos), kiosks, and peripherals</li><li>Strong working knowledge in Microsoft 365 including managing users in Active Directory and Exchange.</li><li>Knowledge of creating / maintaining SCCM deployment image for computers include building software packages for releasement.</li></ul><p> </p><p>If you are looking for an exciting opportunity to work in a fast-growing organisation as part of a team of talented engineers, this is the role for you!</p><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy44NDIxOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a global consulting firm that delivers deep expertise, objective insights, a tailored approach to help leaders confidently face the future. They create solutions in areas including Finance, Technology, Data, Operations and Risk. With over 85 offices in 27 countries, take ownership of the APAC Marketing portfolio and team on a 13-month FTC.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>You will drive regional strategy execution, elevate campaign quality & consistency, and oversee content and project approvals across the APAC marketing function. This role is a 13-month parental leave cover ideally commencing in April. This role would play a key role in driving the APAC function and co-managing an outsourced marketing function of 6 based in India.</p><p>They operate Monday-Friday, 38 hour week with a hybrid model offered, approximately 2 days in office per week.</p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><p>With support from a local Marketing Manager, some of your duties will include:</p><ul><li>Lead the development and execution of regional marketing strategies aligned to APAC business priorities and global brand direction.</li><li>Oversee integrated, multi-channel campaigns across owned, earned and paid channels to drive market visibility, growth and client engagement</li><li>Translate business priorities into clear marketing plans, ensuring alignment with Managing Directors and service line leaders</li><li>Direct end-to-end delivery of marketing programs and campaigns across social media, digital, brand, events, sponsorships, and external communications.</li><li>Present plans, insights and performance outcomes to APAC business leaders and global marketing counterparts.</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in a similar Marketing role, including team leadership and senior stakeholder management - <strong>essential </strong></li><li>Experience in a large international, matrixed organisation; <strong>professional services, consultancy or marketing agency experience highly preferred.</strong></li><li>Delivered a Marketing strategy on an APAC or global scale</li><li>Demonstrated experience overseeing marketing content, approvals and brand governance.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Perks & Benefits</span></strong></p><ul><li>Very hybrid flexible work model offered</li><li>Great opportunity to manage an APAC wide portfolio</li><li>Lead a close knit and supportive team</li><li>Newly renovated office in the CBD</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em>: 06810-0013386604KB</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuOTM4ODguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half has partnered with a growing Brisbane-based MSP supporting enterprises across South-East Queensland. This is a fantastic opportunity for junior techs to join a structured, process-driven service desk.</p><p>Our client is seeking a structured Level 1 IT Support Analyst to manage first-touch ticket triage and initial resolution across a multi-client MSP environment. This hands-on role formalises the Level 1 function, strengthens ticket triage, and provides a pathway into Level 2 support, giving you real impact and career growth from day one.<br /><br /> While based in Brisbane, the role primarily services Gold Coast clients. It is 90% remote and 10% onsite, with weekly visits to the Brisbane office - effectively four days working from home.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p><strong>Responsibilities:</strong></p><ul><li>Act as the first point of contact for inbound tickets and calls via phone and email</li><li>Perform triage for each ticket, logging and categorising requests through the ITSM tool</li><li>Assist with software installations, updates, and troubleshooting</li><li>Respond to and resolve tickets promptly and/or escalate accordingly</li><li>Take ownership of customer environments, providing specialist expertise and acting as an escalation point for IT Support Coordinators and Technicians</li><li>Commitment to continuous learning and staying up-to-date with emerging technologies</li><li>Provide 90% remote support and 10% onsite for Gold Coast clients</li></ul><p><strong>Requirements: </strong></p><ul><li>12-24 months experience in an MSP</li><li>Strong technical knowledge across Windows environments, Active Directory, Exchange/O365</li><li>Hands-on experience with hardware setup, troubleshooting, and peripherals</li><li>Excellent written and verbal communication, with a focus on customer service and relationship-building</li><li>Ability to work independently and collaboratively in a team environment</li><li>Strong organisational, time management, and problem-solving skills</li><li>Relevant technical qualifications and certifications; ITIL or other service management certifications are highly desirable</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><p>This role offers plenty of room for growth, with a clear pathway to progress your career. Our client is growing and actively supports continuous learning and skill development. They foster a positive culture with strong mentoring, collaboration, and a focus on helping you succeed, all while offering a 4 day WFH model!</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Learn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjc2ODExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Contract Opportunity - Non-Bank Lending Compliance Leaders </strong><br /><br /> We're recruiting a Compliance Manager / Senior Compliance Manager for a leading Australian non-bank lender undergoing a major transformation phase.<br /><br /> This is a high-impact contract role for someone who truly understands non-bank lending compliance and can hit the ground running.<br /><br /> The role:<br /><br />You'll be a trusted advisor across the business, helping uplift compliance frameworks and embed a strong risk culture.<br /> Key focus areas:<br /><br /></p><ul><li>Compliance Monitoring Framework uplift</li><li>GRC system rollout (Readinow)</li><li>Policy refresh & simplification</li><li>Regulatory engagement (ASIC, OAIC, NZ Commerce Commission)</li><li>Acting as AML/CTF & Privacy Officer</li><li>Practical, commercial advice across lending & operations</li></ul><p><br /> What we're looking for:<br /><br /></p><ul><li>Proven experience in non-bank lending</li><li>Strong Line 2 business partnering background</li><li>Knowledge of consumer credit, AML/CTF, privacy & AFCA</li><li>Asset finance & incident management experience highly regarded</li><li>Available to start and add value immediately</li></ul><p><br /> Contract: 3-6 months<br />Location: Sydney CBD<br /> Immediate start <br /><br /> If you're a hands-on compliance professional ready to make real impact in the non-bank lending space, apply today - <a href="mailto:[email protected]"><strong>[email protected]</strong></a> or 0497 741 350.</p><p>Reference Number: 60350-0013389847</p><p>This is a hybrid role. </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Y2hhbnRlbGxlLmRlYW4uMzM4ODEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Are you a systems-driven finance leader who thrives at the intersection of technology and commercial strategy? We are seeking a <strong>Manager of Finance Systems</strong> to join our high-performing Finance team. Following a period of significant growth and an ongoing digital transformation, this is a pivotal role designed to bridge the gap between our business stakeholders and our financial technology landscape.</p><p>Reporting directly to the <strong>Director of Finance</strong>, you will lead a team of four to ensure our systems are not just operational. This role is a genuine temp to perm opportunity.</p><p> </p><p><strong>The Role</strong></p><p>In this role, you will be the architect of our financial systems environment. Your core focus will include:</p><ul><li>Leadership & Direction: Providing strategic mentorship and management to a dedicated Systems Support team.</li><li>Digital Transformation: Leading end-to-end system upgrades, project implementations, and driving the transition to next-gen automation.</li><li>System Administration: Overseeing the health, security, and integration of our ERP (Oracle Fusion) and reporting suites (MagiQ/Power BI).</li><li>Stakeholder Partnership: Acting as the key liaison between Finance, IT, and external vendors to ensure SLAs are met and system workflows remain fit-for-purpose.</li><li>Continuous Improvement: Managing our support desk (Jira) to identify trends, resolve root causes, and deliver specialist training across the organisation.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>We are looking for a commercially-minded leader who can translate technical complexity into business value. You will have:</p><ul><li>A relevant degree in Commerce, Finance, or Information Systems.</li><li>Demonstrated experience managing and configuring large-scale ERP systems (Oracle Fusion highly regarded).</li><li>Project Leadership: A track record of delivering successful system implementations or finance transformation projects.</li><li>Analytical Rigor: Proficiency in Structured Query Language (SQL) and a deep understanding of financial analytics/reporting tools.</li><li>Communication: The ability to pivot your style to influence everyone from IT specialists to executive leadership.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><em>06810-0013387434</em></p><h4><strong>This is an onsite</strong> <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGVlb24udGF5bG9yZGVhbi42NTk0MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p>An established international banking institution is seeking an experienced <strong>Financial Crime Manager</strong> to join its Sydney-based compliance function.</p><p>This is a senior second-line role with broad oversight across AML/CTF, sanctions, fraud, and anti-bribery & corruption programs. Reporting to the Head/Director of Financial Crime, you will play a key role in strengthening financial crime frameworks, enhancing quality assurance practices, and supporting ongoing regulatory compliance initiatives.</p><p> </p><p><strong>The Opportunity</strong></p><p>This role offers significant autonomy and visibility, with responsibility for driving continuous improvement across financial crime controls, quality assurance, and risk assessment frameworks. You will work closely with senior stakeholders across the business, providing subject matter expertise and ensuring robust compliance standards are upheld.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the design, enhancement, and execution of financial crime QA programs across transactional and BAU activities</li><li>Conduct and oversee risk assessments and control testing to ensure effectiveness of AML/CTF and sanctions frameworks</li><li>Provide documented assurance and support audit and regulatory review processes</li><li>Maintain and enhance financial crime policies, procedures, and training materials</li><li>Partner with first line stakeholders to provide clear, practical compliance guidance</li><li>Deliver financial crime training and promote a strong risk and compliance culture</li><li>Provide leadership, mentoring, and technical oversight within the financial crime team</li><li>Support ongoing system and process improvements</li></ul><p> </p><p><strong>About You</strong></p><p>You will be a senior financial crime professional with strong second-line experience and the ability to operate with independence and sound judgement.</p><p> </p><p><strong>Skills & Experience:</strong></p><ul><li>5+ years' experience in AML/CTF or Financial Crime Compliance (second line preferred)</li><li>Strong knowledge of AML/CTF legislation, sanctions regimes, KYC obligations, and regulatory expectations as they related to corporate/ wholesale banking</li><li>Experience leading QA programs, control testing, or risk assessments</li><li>Confident engaging and influencing senior stakeholders</li><li>High attention to detail with strong written and analytical skills</li><li>Tertiary qualification in Finance, Commerce, Law, or related discipline</li></ul><p> </p><p><strong>Why Apply?</strong></p><ul><li>Senior-level exposure within a globally important bank</li><li>Broad scope across multiple financial crime risk themes</li><li>Opportunity to shape and enhance compliance frameworks</li><li>Permanent position with competitive remuneration</li></ul><p> </p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06800-0013391860</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjkxNzczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>A well-established international banking institution is seeking an experienced <strong>Regulatory Compliance Manager</strong> to join its Sydney-based compliance function.</p><p>This is a senior second-line role focused on regulatory interpretation, legislative advisory, and regulatory change management within a wholesale banking environment. You will act as a trusted advisor to senior leadership, translating complex Australian financial services and prudential requirements into clear, practical compliance frameworks.</p><p> </p><p><strong>The Opportunity</strong></p><p>Reporting to the Head of Compliance, you will play a pivotal role in ensuring the organisation's policies, controls, and governance frameworks remain aligned with evolving regulatory obligations and supervisory expectations.</p><p>This position suits a legally trained compliance professional who enjoys deep legislative analysis while also partnering with business stakeholders to implement pragmatic, risk-based solutions.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Interpret and analyse financial services legislation, prudential standards, and regulatory guidance</li><li>Provide advisory support on licensing, authorisations, and regulatory perimeter matters</li><li>Monitor regulatory developments and lead impact assessments and gap analyses</li><li>Translate regulatory change into actionable business requirements</li><li>Draft position papers, executive briefings, and formal advisory memoranda</li><li>Support regulatory engagement activities and supervisory interactions</li><li>Review and enhance compliance policies, frameworks, and governance documentation</li><li>Deliver targeted compliance training to business stakeholders</li><li>Provide subject matter expertise to monitoring, assurance, and control uplift initiatives</li></ul><p> </p><p><strong>About You</strong></p><p>You are a qualified legal practitioner with strong experience in financial services regulatory law and wholesale banking compliance.</p><p> </p><p><strong>Skills & Experience:</strong></p><ul><li>Bachelor of Laws (LLB) or Juris Doctor (JD)</li><li>Admission as a legal practitioner in Australia</li><li>5+ years' experience in financial services regulatory advisory or compliance</li><li>Strong knowledge of prudential regulation, conduct obligations, and compliance frameworks</li><li>Experience in wholesale banking or complex cross-border banking environments highly regarded</li><li>Excellent written advisory skills with the ability to draft clear, technically sound documentation</li><li>Confident engaging senior stakeholders and governance forums</li></ul><p> </p><p><strong>Why Apply?</strong></p><ul><li>High-impact advisory role with strong executive exposure</li><li>Broad scope across prudential, conduct, and regulatory change themes</li><li>Collaborative compliance team within a global banking network</li><li>Permanent, Sydney-based opportunity</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>If you are a commercially minded regulatory lawyer or compliance professional seeking a strategic second-line role in wholesale banking, we welcome your application.</p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (</em>06800-0013391858<em>.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjg5NzI5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is exclusively partnered with a Manufacturing Organization in Brisbane, and they are looking for additional support to assist with service desk operations. This role will come with a permanent offer for the right candidate at the end of the contract engagement. In this role, you will be responsible for:</p><ul><li>Triage escalated tickets from L1 team in relates to Hardware, Software, VMs and Networking</li><li>Troubleshoot and resolve issues relating to Active Directory (AD) and Microsoft 365 applications, Networking (Meraki), Alert & Server Monitoring (VMware/ Hyper V), and Device Management (Intune)</li><li>Document incidents and resolutions in the ticketing system</li><li>Getting involved with IT projects as required.</li></ul><p>Details:</p><ul><li>Working hours are 8am - 5pm, Monday - Friday in the office</li><li>Working in a Microsoft & Windows 11 environment</li><li>Fulltime contract of 38 hours/ week</li><li>Possibility of extension or a permanent position at the end of the contract</li></ul><p>Requirements:</p><ul><li>Australian working rights required (no sponsorship provided).</li><li>Previous experience in a Level 2 Technical Support role.</li><li>Decent knowledge of Active Directory (AD), and Office 365 suite (Intune), Networking (Cisco) and VMs (VMware & Hyper V).</li><li>Excellent communication and interpersonal skills.</li><li>A problem-solving mindset with the ability to work independently.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNjQ5MDEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a manufacturing organisation going through a rapid growth and expansion phase. They are looking for a proactive go-getter who can support the teams and wants to progress in the company long term.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Reporting to the Service Operations Manager, this is a multi-faceted role where you will provide support across Administration, Purchasing and Office & Workshop Coordination. This role is perfect for someone who enjoys variety, takes initiative, and isn't afraid to roll up their sleeves to make things happen.</p><p>Within an office of 17 which will continue to expand, this is a fantastic opportunity to develop your skillset in a variety of areas and shape a career in an area that interests you most (e.g. Office Management, Purchasing, HR, etc.).</p><p>They are flexible on start time, ranging from 6:30am-8am, completing a 38-hour week. Please note they are <strong>100% office based.</strong></p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><ul><li>General administrative tasks as required - database management, uploading documentation and data entry</li><li>Processing purchase orders and invoices</li><li>Supporting HR with onboarding activities</li><li>Being the go-to person across the office for stock & inventory management, reporting facilities issues and event management</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><ul><li>Previous experience in a broad Administrative role - <strong>essential, 2 years minimum</strong></li><li>Previous experience within a blue-collar environment - <strong>essential </strong>(manufacturing industry experience is desirable)</li><li>Proficient with MS Office - <strong>essential </strong></li><li>Previous experience with Salesforce and/or SAP - <strong>desirable </strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number</em>: 06810-0013399885KB</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMzY5NDcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><em>Please note: Applicants must have full working rights in Australia, as visa sponsorship is not available for this position.</em></p><p>Robert Half is excited to be exclusively partnering with a fast-growing Australian technology business seeking a <strong>Customer Service Team Leader</strong> to join their collaborative support team.</p><p>This is a great opportunity to step into a leadership role within a purpose-driven tech organisation with a supportive team culture, where you'll lead a small team while remaining hands-on with customers in a fast-paced environment!</p><p> </p><p><strong>The Role:</strong></p><ul><li>Lead the day-to-day operations of a customer support team across Australia and the Philippines</li><li>Provide hands-on support to customers via phone, email and live chat</li><li>Act as the first escalation point for complex or sensitive customer issues</li><li>Coach and support team members through regular feedback, guidance and training</li><li>Monitor team performance, maintain CRM records and identify opportunities to improve support processes</li></ul><p> </p><p><strong>About You:</strong></p><ul><li>A proactive leader who enjoys coaching others and helping team members succeed</li><li>Minimum 6 months experience in a <strong>Customer Service Team Leader or Supervisor role </strong></li><li>Strong written and verbal communication skills, including handling complex customer conversations</li><li>Highly organised with the ability to manage multiple priorities in a fast-paced environment</li><li>Comfortable using CRM systems and customer support tools</li></ul><p>If this sounds like the right next role for you, we highly advise you apply.</p><p>This role is <strong>3 days on-site, 2 days WFH.</strong></p><p> </p><p>This is a hybrid </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuNzUyMTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This organisation is a home to some of the best know retail brands in Australia! </p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>This role will assist the Group WHS Manager with day-to-day administration activities, to ensure team members WHS concerns are managed in line with internal process and procedures.</p><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><ul><li>Conduct daily Safety inbox reviews, escalating urgent WHS matters and ensuring legislative compliance.</li><li>Manage claims and Return-to-Work processes, supporting injured team members and coordinating suitable duties to minimise Lost Time Injuries (LTI).</li><li>Review and monitor incident reports, identifying hazards, risks and improvement opportunities with the WHS Manager and stakeholders.</li><li>Support implementation and continuous improvement of the Work Health and Safety Management System and WHS strategies.</li><li>Assist with WHS reporting, audits, HR Hub content maintenance, and coordination of health, safety and wellbeing initiatives.</li></ul><p><strong><em>This role is part-time (3days a week) based on site.</em></strong></p><p><strong><em>Please note this is a permanent opportunity and only candidates with full work rights in Australia will be contacted. </em></strong></p><p><br /> <strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><p>The office has a great culture with supportive and inclusive team environment. They also offer generous staff discounts across all their brands.</p><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: 06810-0013396273CS</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS44MTYxMS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>Junior Stockbroker - Clear Pathway to Investment Manager</strong></p><p>đź“Ť North Sydney | Full-Time | Office-Based<br /> đź’° $55,000 + Super + Uncapped Commission (Up to 20% of deals)</p><p> </p><p><strong>About the Opportunity</strong></p><p>We are exclusively working with an established and rapidly expanding full-service share advisory and stockbroking firm is entering its next major growth phase; with plans to double the business within the next 12 months.</p><p>Due to this growth, we are seeking driven and ambitious Junior Stockbrokers who want more than just a job; this is a structured career pathway to Investment Manager.</p><p>This is a full-time, on-site position. Part-time arrangements are not available.</p><p>If you are competitive, commercially minded, and thrive in high-performance environments; this is your opportunity to build serious earning potential and long-term career progression.</p><p> </p><p><strong>The Role</strong></p><p>As a Junior Stockbroker, you will work closely with an experienced Head of Desk, focusing on:</p><ul><li>Client acquisition and business development</li><li>Engaging and qualifying prospective investors</li><li>Educating clients on investment opportunities and market trends</li><li>Booking and preparing prospects for senior broker meetings</li><li>Following up to convert and close new business</li><li>Building the foundations of your own future client book</li></ul><p>You will receive structured training, daily mentorship, and exposure to institutional-grade research and global markets.</p><p> </p><p><strong>Career Progression</strong></p><p>This role offers a clear and transparent promotion pathway:</p><ul><li>Close a defined number of deals</li><li>Complete RG146 certification (supported by the business)</li><li>Progress into an Investment Manager role</li><li>Build and manage your own client portfolio</li></ul><p> </p><p><strong>What We're Looking For</strong></p><p>We want individuals who:</p><ul><li>Are highly motivated and results-driven</li><li>Have experience in sales, business development, or phone-based roles (highly regarded)</li><li>Have a genuine interest in financial markets</li><li>Thrive in competitive, fast-paced environments</li><li>Work hard and enjoy being part of an energetic, ambitious team</li><li>Are eager to build a long-term career in stockbroking</li></ul><p>This is not a passive role. We are looking for individuals who are hungry, resilient, and ready to build something meaningful.</p><p> </p><p><strong>Why Join</strong></p><ul><li>Fast-growing business doubling in size</li><li>Clear pathway to Investment Manager</li><li>Direct mentorship from experienced market professionals</li><li>Institutional-grade research and market exposure</li><li>High-performance, energetic team culture</li><li>Prime North Sydney office location</li><li>Sponsorship available for the right candidate</li></ul><p> </p><p>Reference Number: <a href="https://rh--c.vf.force.com/a1GVT000006CJbJ">06800-0013386573</a></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjA3MDY2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Role</strong></p><p>In this role, you'll support a professional and driven accounts receivable team by assisting with a project role and the performing of ad-hoc duties. You'll be working with a friendly team who value accuracy, reliability and a can‑do attitude.</p><p> </p><p> </p><p><strong>What you'll be doing:</strong></p><ul><li>Handling a range of straightforward administrative tasks</li><li>Assisting with updates to internal systems</li><li>Validating correct billing information</li><li>Completing online verification checks</li><li>Helping with queries and basic billing activities</li></ul><p> </p><p> </p><p><strong>To succeed in this role, you will bring:</strong></p><ul><li>Strong attention to detail</li><li>Billings experience</li><li>Confidence navigating different systems or databases</li><li>Ability to work onsite full‑time (parking available)</li><li>Experience with large complex billing systems</li></ul><p> </p><p> </p><p><strong>Apply Today</strong></p><p>If you are immediately available and can commit to an eight week role please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06810-0013387426 - JJC</em></p><p><em> </em></p><p><strong>This is an on-site position</strong>.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9yZGFuYS5jaGFwcGVsbGpvaG5zdG9uZS42OTYzOS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>Automation Test Analyst</strong></p><p><br /><strong>Location: Melbourne</strong></p><p>A well-established organisation is seeking a Automation Test Analyst with a strong background in test automation, particularly Cypress and Selenium, to join their technology team.<br />This role is ideal for an experienced automation tester who enjoys building frameworks, driving automation strategy, and working closely with developers, architects, and project teams across the full delivery lifecycle.<br /><br /><strong>The Role<br /></strong><br />Reporting to the Test Manager, you will play a key role in designing, building, and maintaining automated testing solutions across UI, API, and database layers. You will contribute to technical testing strategies, integrate automation into CI/CD pipelines, and help continuously improve testing practices across multiple projects.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain automated test frameworks and scripts in line with automation standards</li><li>Build and execute automated end-to-end test suites using Cypress, Selenium and other tools</li><li>Develop technical testing strategies at a project level</li><li>Automate UI, API, and database-level verification tests</li><li>Integrate automation suites into CI/CD pipelines</li><li>Execute automated regression suites and analyse results</li><li>Identify, log, track, and manage defects using Jira</li><li>Perform root cause analysis of test failures and flaky tests</li><li>Support test data management and environment configuration</li><li>Collaborate closely with Test Managers, Architects, Developers, and Project Managers</li><li>Produce test documentation and provide regular status updates</li><li>Support User Acceptance Testing (UAT) where required</li><li>Contribute to continuous improvement of automation processes and methodologies</li></ul><p><br /><strong>Skills & Experience Required</strong></p><ul><li>4-5+ years' experience as an Automation Test Analyst</li><li>Strong hands-on experience with Cypress (essential)</li><li>Experience building and maintaining automation frameworks</li><li>Experience with Selenium, TestNG, or similar automation tools</li><li>Strong understanding of automated end-to-end testing</li><li>Experience automating API tests using tools such as Postman, SoapUI, or JMeter</li><li>Experience integrating automation into CI/CD pipelines</li><li>Strong defect management and root cause analysis skills</li><li>Experience using test management tools such as TestRail</li><li>Strong understanding of Agile testing principles and Agile/Scrum delivery</li><li>Ability to work independently and collaboratively across multiple projects</li><li>Strong communication and stakeholder engagement skills</li></ul><p><br /><strong>Desirable Experience</strong></p><ul><li>Mobile application testing</li><li>Performance, load, or penetration testing exposure</li><li>Accessibility or usability testing experience</li><li>Experience mentoring or providing technical guidance to junior testers</li></ul><p><br /><strong>Why Apply?</strong></p><ul><li>Work on large-scale, business-critical platforms</li><li>Strong focus on quality, accessibility, and best practice testing</li><li>Melbourne-based role with clear ownership and impact</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuMjQzOTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Your Opportunity </strong></p><p>You will join an established business that looks after their people. They're a business with strong culture, career development, and leadership that values the contribution that you make to their success. </p><p>They're an Australian success story with a large workforce and international locations whilst remaining proudly Brisbane based. They're innovative, have a commitment to sustainability, and are values led. </p><p>You will receive significant support from leadership in the form of mentorship and self-directed learning as well flexible start / finish.</p><p>Your role as the Credit Manager is to manage the company's credit risk by overseeing the assessment, approval, and monitoring of customer credit accounts. This role is client focused and you will be responsible for ensuring existing relationships are maintained and improved upon.</p><p><strong>Responsibilities:</strong></p><p><strong>Credit Risk Management</strong></p><ul><li>Assess and approve new customer credit applications in line with company policy.</li><li>Review existing credit limits regularly and adjust based on risk analysis and payment history.</li><li>Liaise with external credit reference agencies and insurers to inform decisions<strong>.</strong></li></ul><p><strong>Accounts Receivable Oversight:</strong></p><ul><li>Monitor the aged debtor's ledger and ensure timely collection of outstanding balances.</li></ul><ul><li>Manage complex or high-value accounts and resolve disputes or escalations.</li><li>Develop and implement strategies to reduce aged debt and improve cash flow including collection calls.</li></ul><p><strong>Team Management & Leadership:</strong></p><ul><li>Manage and mentor the Credit Controller, providing training, support, and development.</li><li>Set clear performance objectives and conduct regular reviews.</li></ul><p><strong>Process Improvement:</strong></p><ul><li>Streamline and improve credit control procedures and reporting systems.</li><li>Work closely with the sales, customer service, and finance teams to enhance credit management processes.</li><li>Ensure compliance with internal controls and company credit policies.</li></ul><p><strong>Reporting & Analysis:</strong></p><ul><li>Prepare monthly reports on aged debt, bad debt provision, and credit exposure for senior management.</li><li>Analyse trends in customer payment behaviour and recommend risk mitigation actions.</li><li>Support internal and external audits as required.</li></ul><p><strong>Stakeholder Engagement:</strong></p><ul><li>Build and maintain strong relationships with key customers to facilitate effective communication and payment.</li><li>Collaborate with the wider finance and sales teams to resolve customer queries and disputes efficiently.</li></ul><p><strong>About You</strong></p><ul><li>Minimum 3 years of Credit Management/supervisory experience.</li><li>Previous management experience of a direct report.</li><li>Intermediate Excel understanding - basic formulae understanding.</li><li>Strong understanding of credit control policies</li><li>Excellent communication with relationship building expertise</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuOTI3OTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /><br />Starting 10th March! Monday - Friday, 9-5 p.m - 7-9 month temp contract.<br /><br />Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day mandatory working in the office! <br /><br /><strong>The Role<br /></strong><br />Contract opportunity for a Customer Service super star.<br /><br />Your role will be reach out to NDIS participants to gain approvals and documentation. You will also deal with a wide variety of customers including Carers of people with a disability and Support Co-ordinators. You will also be required to liaise with the NDIS to provide updates and submit relevant forms and documentation onto the NDIS portal. <br /><br />Please note *** you will require an NDIS Check and valid Police Check (or be willing to attain these).</p><p><strong>Your Profile<br /></strong><br />You will have some great Customer Service experience and will enjoy helping people from all walks of life. Strong attention to detail and administration skills are essential!<br /><br />Please note that a car is essential for this role.</p><p>$35.19/hour plus super.</p><p><br /><strong>Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.</p><p><br />Job Reference Number: 06830-0013387271CR</p><p> <br />This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4zMDg2NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Accounts Receivable Officer</strong></p><p>CBD, Sydney | Permanent Full-Time</p><p> </p><p><strong>The Company</strong></p><p>Our client is a well-established and growing organisation operating within a regulated services environment, with a strong national presence and a reputation for delivering high-quality services.</p><p> </p><p>The business promotes a people-first culture, with strong investment in employee engagement, team collaboration, and professional development. Employees benefit from a supportive and inclusive workplace, modern office facilities, and flexible working arrangements.</p><p>Located close to Sydney CBD with excellent public transport access, the organisation offers a hybrid working environment, including one day per week working from home.</p><p>Due to continued growth, they are seeking an Accounts Receivable Officer to join their finance team on a permanent, full-time basis.<br /> </p><p>Please note this role is open to Australian Citizens or Permanent Residents only.</p><p> </p><p><strong>The Role</strong></p><p>Reporting to the Accounts Receivable Team Leader, you will join a collaborative finance team responsible for managing high-volume receivables transactions within a structured and fast-paced environment.</p><p>The position plays a key role in ensuring accurate receipting, reconciliation, and timely collection of payments, while working closely with internal stakeholders to resolve discrepancies and maintain strong financial controls.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Managing receipting and allocation of incoming payments</li><li>Processing accounts receivable transactions across internal financial systems</li><li>Performing bank and system reconciliations</li><li>Investigating and resolving payment discrepancies and account queries</li><li>Liaising with internal operational teams to ensure accurate payment processing</li><li>Supporting the timely collection of outstanding balances</li><li>Preparing aged debtor reports and highlighting overdue accounts</li><li>Producing monthly account statements</li><li>Maintaining accurate records within Xero and internal systems</li><li>Supporting month-end processes and finance administration</li><li>Assisting with reporting and reconciliation activities</li><li>Ensuring work is completed in line with internal controls and compliance standards</li></ul><p> </p><p><strong>Your Profile</strong></p><p>To be successful in this role, you will bring strong Accounts Receivable experienc<strong>e</strong>, excellent attention to detail, and the ability to work collaboratively with internal stakeholders.</p><p> </p><p><strong>You will have:</strong></p><ul><li>Minimum 3 years' experience in an Accounts Receivable role</li><li>Essential experience within Property Management or Real Estate</li><li>Experience working in a high-volume transactional finance environment</li><li>A TAFE qualification or higher in Accounting or Finance</li><li>Strong understanding of double-entry accounting principles</li><li>Experience using Xero (preferred) and strong Excel capability</li><li>Ability to manage large volumes of transactions with high accuracy</li><li>Strong communication skills and a stakeholder-focused mindset</li><li>A proactive and organised approach to problem-solving</li><li>Experience working within a regulated or service-based organisation (advantageous)</li></ul><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking <strong>Apply</strong>.</p><p>Alternatively, you can contact Yani Bormans via [email protected] to discuss the opportunity confidentially.</p><p> </p><p> </p><p>Reference Number: <a href="https://rh--c.vf.force.com/a1GVT000006PBxh">06800-0013399817</a></p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjIxMTI5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>The Company</strong> </p><p>Work for one of Victoria's most respected co-educational schools, supporting the Finance Team as they drive operational change and efficiency.</p><p> </p><p><strong>The Role</strong> </p><p>The purpose of the contract role is to support the wider Finance Team while they undertake an operational change. It is responsible for managing and overseeing financial and accounting operations, ensuring accurate reporting, compliance, and effective financial control. The role works closely with the Finance Team and other departments, reporting to the Finance Manager and being accountable to senior leadership. </p><p>Key responsibilities include:</p><ul><li>Maintain general ledger, chart of accounts, fixed assets, and capital expenditure; ensure accurate allocation of income and expenditure within budget.</li><li>Prepare monthly and annual financial statements, reports, reconciliations, and journals in line with accounting standards and compliance requirements.</li><li>Coordinate audits, statutory reporting (BAS, FBT, funding acquittals, surveys), and ensure timely submission of all compliance obligations.</li><li>Analyse cost centres and financial data to identify variances, support decision-making, and improve financial controls.</li><li>Support and back up the Finance Team and Finance Manager, including accounts receivable, payments, reporting, and committee deliverables.</li><li>Contribute to system improvements, staff training, and digital transformation initiatives to enhance efficiency and accuracy.</li></ul><p> </p><p><strong>Your Skills & Experience</strong> </p><ul><li>CA/CPA qualified is a must</li><li>5 + years experience</li><li>High level of accuracy and attention to detail</li><li>Advanced computer literacy, ERP experience (Synergetic desirable)</li><li>Exceptional ability to communicate verbally and in writing effectively across all levels both internally and externally.</li><li>WWCC - can be obtained during process </li></ul><p> </p><p><strong>Apply Today</strong></p><p> If you are interested in this role, please click the Apply Now button and upload your CV.</p><p> </p><p> </p><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aXNvYmVsLnR1cm5lci41NTkxNy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established and values-driven organisation operating within the Not-for-Profit (NFP) sector. With a strong focus on community impact and service excellence, they play a vital role in supporting individuals and families across Australia.</p><p>Due to increased workload, they are seeking an experienced Accounts Officer to join their collaborative finance team on an immediate basis. This is an excellent opportunity to contribute to a purpose-led organisation while utilising your strong transactional accounting skills.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>An exciting opportunity has become available for a detail-oriented Claiming Officer to join a growing organisation within the NDIS industry. This role plays a key part in ensuring the accurate claiming, reconciliation, and recovery of SDA revenue in line with NDIA requirements.</p><p>Reporting into the operations function, you will be responsible for preparing and submitting SDA claims, reconciling payments, and investigating any discrepancies to ensure revenue is accurately captured and recovered. You will also maintain robust records to support compliance and audit readiness while working closely with both internal teams and external stakeholders.</p><ul><li>Preparing, submitting, and managing SDA claims in accordance with current SDA pricing arrangements and NDIA operational guidance</li><li>Ensuring claims accurately reflect participant eligibility, funding approvals, dwelling enrolment, design category, and building details</li><li>Reconciling SDA invoices against NDIA remittance advice and payment reports</li><li>Investigating rejected, reduced, or delayed claims and actively following up outstanding payments</li></ul><ul><li>Maintaining accurate and auditable records to support compliance and audit requirements</li><li>Liaising with SIL providers, support coordinators, participants, and NDIA representatives regarding SDA claims</li><li>Collaborating with internal finance, development, and asset management teams</li><li>Producing regular reports on SDA revenue performance, claim status, and recovery outcomes</li><li>Identifying trends and opportunities to improve claiming processes and outcomes</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a highly organised and detail-driven professional with strong reconciliation and problem-solving skills. You enjoy working with data, ensuring accuracy, and collaborating with stakeholders to resolve issues and improve processes.</p><p>You will bring:</p><ul><li>Experience reconciling invoices and payments, ideally within a regulated or compliance-driven environment</li></ul><ul><li>Strong attention to detail and the ability to maintain accurate financial records</li><li>Excellent written and verbal communication skills with the ability to liaise with a range of stakeholders</li><li>Strong organisational skills and the ability to manage multiple claims and follow-ups simultaneously</li></ul><p>Highly regarded but not essential:</p><ul><li>Understanding of SDA Rules, SDA Pricing Arrangements, and NDIA claiming processes</li><li>Experience using NDIA portals, payment reports, or remittance advice</li><li>Previous experience supporting audits or compliance reviews</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em><em>06810-0013401504 - ST</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjc1MzU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
