<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Prepare to join a fast-moving organization that is currently on the lookout for a dedicated person to manage their office while also supporting the CEO.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on offer?</span></strong></p><ul><li>Working alongside great colleagues in a fun and hardworking environment</li><li>Ability to take ownership of the role</li><li>Opportunity to learn and grow</li></ul><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this position your responsibilities will include:</p><ul><li>Assisting executives</li><li>Diary management</li><li>Travel management</li><li>Office and facilities management</li><li>Ad-hoc tasks as directed</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>As the successful candidate, you will ideally possess:</p><ul><li>Strong attention to detail and excellent organization skills</li><li>Previous experience in an Executive Assistant role</li><li>Previous experience in office coordination</li><li>A positive 'can-do' attitude</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZWxpbmUuZG9ub3Zhbi44MjgzNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br /><br />Our client is a NFP organisation with a national property portfolio. This hybrid position oversees one direct report and plays a key role in reviewing lease agreements, managing new site procurement, and strengthening portfolio performance.</p><p><strong>The Role</strong><br /><br />Within the role you will be responsible for:<br /><br /></p><ul><li>Reviewing and streamlining a national portfolio of operational leases to reduce risk and overspend.</li><li>Standardising lease processes and strengthening governance across all sites.</li><li>Diving into the current portfolio to understand gaps, inconsistencies, and improvement opportunities.</li><li>Managing the full leasing lifecycle, including negotiating terms, renewing agreements, and coordinating exits.</li><li>Leading the due-diligence and procurement process for new site acquisitions.</li><li>Partnering with landlords and senior stakeholders to ensure smooth property operations.</li><li>Overseeing construction and fit-out activity with support from a direct report.</li><li>Monitoring budgets, outgoings, and utilities, ensuring costs align with expectations.</li><li>Maintaining accurate property records and ensuring compliance with safety, legal, and operational obligations.</li><li>Providing clear advice to senior leaders and driving ongoing improvements across property and leasing practices.</li></ul><p><strong><br />Your Profile<br /></strong><br />You will have:</p><ul><li>Strong experience managing property portfolios and lease agreements.</li><li>Confidence reviewing leases, identifying risks, and negotiating favourable terms.</li><li>Strong communication and relationship-building skills.</li><li>Ability to influence, negotiate and work with a variety of stakeholders.</li><li>Experience using property, leasing, or FM systems.</li><li>Excellent Microsoft Office skills, with the ability to interpret data and prepare reports.</li><li>A solutions-focused and practical approach to problem-solving.</li><li>Ability to manage competing priorities, work independently and manage a team.</li><li>Strong attention to detail and organisational skills.</li><li>Experience supporting construction / fit-out projects.</li><li>Experience working in NFP environments.</li><li>A current WWCC and Police Check (ideal).</li></ul><p><strong>Apply Today</strong><br /><br />Please send your resume by clicking on the apply button.<br /><br /><strong>Job Reference Number:</strong> 06810-0013339674BS</p><p>This is a hybrid position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQ5NDAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a small Melbourne-based business.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As the Property Manager, you will work closely with the Senior Management team to provide administrative support for the organisation's property portfolio. As a result, you will have experience in lease administration and preparing lease/contract documentation. You will have excellent organisation and coordination skills, carefully recording all necessary work needed across the properties. <strong>This is a full-time role, based in the South Melbourne office. You may be required to travel to the organisation's properties across Melbourne, so a drivers license is required for the role. </strong></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>As the Property Manager, your duties will include: </p><ul><li>Maintaining lease and contract documentation for tenants of the organisation's properties, ensuring all documentation is in place for any lease renewals, notices or extensions.</li><li>Preparing lease summaries and renewal reminders for the SLT to review.</li><li>Assisting the SLT with preparing negotiation materials for their properties.</li><li>Compiling and recording all necessary documentation across the properties and leases, preparing regular checklists and updates to present to the SLT.</li><li>Managing facilities operations across the properties, ensuring inspections are being conducted and any issues are being actioned promptly.</li><li>Working closely with contractors and negotiating quotes where required.</li><li>Assisting with coordination of fit-outs, refurbishments or maintenance works, working closely with internal and external stakeholders to ensure works are being completed within the expected timeframes.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate for this role, you will have:</p><ul><li>Significant property administration experience.</li><li>Understanding of leases, tenant agreements and property compliance requirements.</li><li>Experience in contractor coordination and facilities management.</li><li>Excellent time-management and organisation skills.</li><li>A proactive approach and strong communication channels with internal and external stakeholders.</li><li>A driver's license and full working rights in Australia.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number</em>: 06810-0013341267 - RL</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Um9zaWUuTG9tYmFyZGkuMDE4MjIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a build to rent business focusing on creating rental communities that balance comfort and convenience, whilst prioritising tenant experiences. As the demand for quality rental housing grows, our client is rapidly expanding their portfolio with a significant number of new developments underway.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This role is designed to support the business through their growth period by documenting processes and identifying gaps to drive operational improvements.</p><p> </p><p>Reporting into the Head of Operations and Leasing, in this role, your duties will include but are not limited to:</p><p> </p><ul><li>Document and map business processes to create clear, consistent workflows.</li><li>Identify process gaps and recommend improvements to streamline operations.</li><li>Develop and maintain system-specific documentation and SOPs.</li><li>Collaborate with operations and experts to ensure accurate documentation.</li><li>Support staff training using process documentation.</li><li>Help introduce KPIs to measure process performance (managed by ops).</li><li>Drive process automation and compliance-related system improvements.</li><li>Manage stakeholder relationships to ensure documentation alignment.</li><li>Work independently in a fast-paced, start-up environment.</li><li>Centralise and scale processes to support portfolio growth.</li><li>Use project management skills to deliver documentation on time.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To succeed in this role, you will have:</p><ul><li>Strong experience in process mapping, documentation, and business improvement initiatives.</li><li>Comfortable working independently and taking initiative in a fast-evolving environment.</li><li>Detail-oriented with excellent organisational and project management skills.</li><li>Good stakeholder management and communication skills, able to liaise with diverse teams and experts.</li><li>Background in property or facilities management is a strong advantage.</li><li>Familiarity with compliance and legislative requirements related to system operations is beneficial.</li><li>Proactive problem-solver who can identify inefficiencies and recommend practical solutions.</li><li>Ability to translate complex processes into clear, user-friendly documentation.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjc1ODMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p>Robert Half is proud to exclusively partner with a prestigious global private equity firm in their search for a proactive and highly organised Team Assistant / Office Coordinator. This is a fantastic opportunity to become an integral part of a dynamic, fast-paced and high-performing team. Due to company expansion, they are looking for a motivated individual to support their senior leadership and ensure seamless office operations.</p><p> </p><p><strong>About the Role:</strong></p><p><br /> As the Team Assistant / Office Coordinator, you will work closely with the existing EA to provide high-level administrative and operational support. This role is ideal for someone who thrives in a professional corporate environment, enjoys multitasking, and takes pride in delivering exceptional support.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide executive support to up to three MDs, managing their complex calendars, scheduling meetings and coordinating travel arrangements.</li><li>Process expenses and maintain accurate records.</li><li>Assist with office operations, ensuring the workplace runs smoothly, including ordering supplies and maintaining a well-stocked and organised kitchen.</li><li>Welcome clients and guests, prepare meeting rooms and provide refreshments as required.</li><li>Support the EA with internal communications, corporate events and key projects.</li><li>Act as a key point of contact for vendors, building management and other service providers.</li><li>Assist with ad-hoc administrative tasks to support the broader team as needed.</li></ul><p> </p><p><strong>What's on Offer?</strong></p><ul><li>A friendly, supportive, and collaborative workplace culture. The opportunity to be part of a high-performing yet down-to-earth team.</li><li>Training and professional development - grow and advance your career within a global organisation.</li><li>Stunning CBD office location - modern facilities in the heart of the city.</li><li>Hybrid work flexibility - enjoy the balance of working from home one day per week.</li></ul><p> </p><p><strong>Who We're Looking For:</strong></p><p><br /> We are seeking a highly proactive, dedicated, detail-oriented and highly organised individual who thrives in a fast-paced environment.</p><p> </p><p><strong>The ideal candidate will have:<br /></strong></p><ul><li>Previous experience in an administrative, team assistant or office coordination role within a professional services environment.</li><li>Strong communication skills and the ability to engage confidently with senior stakeholders and external clients.</li><li>High proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</li><li>A proactive approach with the ability to multitask and prioritise effectively.</li><li>A positive, can-do attitude with a strong team-player mindset.</li></ul><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuOTk4OTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><p>Our client sits at the cutting edge of global innovation - where advanced technology, big ideas, and public-sector impact meet. With teams positioned across several international regions, they work directly with pioneering startups and strategic partners to fast-track the adoption of next-generation technologies.</p><p>In Australia and Singapore, you'll be part of a close, high-trust team that thrives on collaboration, agility, and purpose. It's an environment where no two days look the same, your role genuinely matters, and you're plugged into work that has real influence on a global scale.</p><p> </p><p><strong>The Role</strong></p><p>This is a broad, Administration Manager position supporting leaders across the Australian and Singapore operations. Acting as a trusted partner to local Directors, you'll oversee day-to-day office operations, executive support, vendor relationships, budgeting processes, travel coordination, and event logistics.</p><p>Key responsibilities include:</p><ul><li>Managing office operations, budgets, vendors, and maintenance</li><li>Providing high-level administrative and organisational support</li><li>Coordinating mobility and onboarding for internationally rotating staff</li><li>Supporting meeting logistics, internal/external events, and office initiatives</li><li>Managing travel, expenses, reporting, and cross-regional coordination</li><li>Ensuring compliance, safety standards, and smooth office functioning</li><li>Working closely with international headquarters to align processes</li></ul><p>The role offers hybrid flexibility with some after-hours responsiveness depending on leadership travel and timezones. You will be required to travel to Singapore every 3-6 months, and to the USA twice annually.</p><p> </p><p><strong>Your Profile</strong></p><p>You bring at least five years of experience in a senior administrative, office management, or operational support role - preferably working closely with executives in a fast-paced, high-standards environment.</p><p>You'll succeed here if you have:</p><ul><li>Excellent judgement, professionalism, and relationship-building skills</li><li>Strong organisational capability and comfort managing competing priorities</li><li>Experience handling sensitive information and supporting senior leaders</li><li>A proactive, solutions-focused approach and strong communication skills</li><li>Willingness to travel interstate and internationally several times per year</li><li>Eligibility for specific citizenship requirements (discussed during process)</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>A rare opportunity to work closely with senior international leaders</li><li>A broad, varied, and high-impact administrative remit</li><li>Hybrid working arrangements</li><li>Strong organisational culture with high trust and long tenure</li><li>A thorough handover with the current incumbent</li></ul><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><a href="https://rh.my.salesforce.com/a1GVT000005eR8H">06800-0013350133</a></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuNDIzOTguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>People & Culture Partner - Aged Care | $140-150K + Super (Pro-rated 0.8 FTE</strong>)</p><p><strong><span style="text-decoration: underline;"><br /> </span></strong>Drive culture, coach leaders, and deliver innovative people strategies across a dynamic aged care organisation.</p><p> </p><p><strong><span style="text-decoration: underline;">The Company</span></strong><strong><span style="text-decoration: underline;"><br /> </span></strong>Our client is a leading aged care provider, committed to delivering exceptional care and fostering a positive workplace culture across their facilities. They are seeking a strategic People & Culture Partner to join their team and influence both local and enterprise-wide people initiatives.</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Support and implement a range of People & Culture programs in leadership development and workplace culture, partnering with leaders to address key issues and enhance performance.</li><li>Act as an integrated member of both operational and Group-level People & Culture teams, ensuring consistent people strategies across all aged care locations.</li><li>Build strong relationships with the leadership team, providing expert advice and coaching on compensation, policies, performance management, workforce planning, and organisational design.</li><li>Engage deeply with all aspects of aged care operations to enable effective people solutions.</li><li>Promote and embed constructive leadership behaviours and a positive workplace culture throughout care facilities.</li><li>Lead the delivery of culture and engagement initiatives, including surveys, merit reviews, and leadership development programs, ensuring high levels of engagement and participation.</li><li>Balance organisational goals with employee needs, supporting an inclusive and high-performing environment.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><ul><li>Strategic mindset with proven people partnering skills.</li><li>Empathetic and confident in coaching leaders and supporting their development.</li><li>HR generalist with expertise across the employee lifecycle: onboarding, L&D, remuneration, performance reviews, ER, engagement, wellness, and offboarding.</li><li>Passionate about shaping positive workplace culture and advancing organisational success.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why This Role</span></strong><strong><span style="text-decoration: underline;"><br /> </span></strong>This position offers an excellent opportunity to make a tangible impact in a dynamic aged care setting. You'll influence both local operations and enterprise-wide people strategies, helping to create a supportive, high-performing environment for leaders and staff alike.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><strong><span style="text-decoration: underline;"><br /> </span></strong>If you thrive in a collaborative, purpose-driven environment and are ready to drive positive change in aged care, we encourage you to submit your application<strong><span style="text-decoration: underline;">.</span></strong></p><p> </p><p><em>Reference Number: </em><a href="https://rh.my.salesforce.com/a1GVT000005PPjV"><strong><em>06800-0013333913</em></strong></a></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuNzkzODMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Part-time Customer Service Officer required on a part-time basis, starting mid-January.</p><p>3-6 month contract role.</p><p>Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day out of the three days will be mandatory working in the office!</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>3-6-month contract opportunity for a Customer Service super star.</p><p>Your role will be to answer telephone and online queries from a wide variety of customers including Non-Profit organisations, Suppliers, NDIS participants, Carers and Support Co-ordinators.</p><p>Monday, Wednesday, Friday 9-5 p.m. Temp role, 3-6 months initially.</p><p><strong>Please note ***</strong> you will require a Working with Children Check, NDIS Check and valid Police Check (or be willing to attain these).</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have some great Customer Service experience within a corporate environment and enjoy helping people from all walks of life.</p><p><strong>Please note that a car is essential for this role.</strong></p><p><strong>$35.19/hour plus super.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><h2><em>Reference Number: </em>06830-0013350155HT</h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNjQyODQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is deeply committed to fostering a supportive and enriching environment for employees and clients alike; their work is guided by strong values and a dedication to creating a positive impact. Apply today and join an organisation that truly cares.</p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Key Responsibilities include:</p><p>- Drive People & Culture strategies, lead onboarding and induction programs; manage engagement surveys; and embed organisational values through effective communication.</p><p>- Oversee performance, resolve HR system queries, support managers with performance issues, and ensure timely and accurate workforce reporting.</p><p>- Contribute to Organisational Development (OD) and change management initiatives, identify performance improvement opportunities, implement staff engagement strategies, and lead recruitment processes to meet KPIs while enhancing candidate experience.</p><p>- Develop and deliver learning and development frameworks, support succession planning, create staff development programs, and maintain HR policies aligned with legislation and best practice.</p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>The right candidate will be an organised and motivated individual with a passion for supporting teams and enhancing workplace environments. Ideally, you bring experience in policy development and implementation, HR strategy, and operations. Your ability to handle confidential information, communicate effectively, and maintain accuracy in data-driven tasks sets you apart.</p><p>We're Looking For:</p><p>- HR Lead experience and qualification.</p><p>- A willingness to learn and strong work ethic.</p><p>- A positive attitude and friendly disposition.</p><p>- HR administration experience and familiarity with platforms such as HRIS and recruitment systems like Employment Hero (advantageous).</p><p>- Excellent organisational skills, attention to detail, proficiency in Microsoft Office Suite, and a collaborative mindset.</p><p>- Background in Aged Care is desirable.</p><p>- Ability to work full-time on-site in Subiaco.</p><p><strong>If this sounds like the next step in your HR career, apply today!</strong></p><p> </p><p><em>Reference Number: (</em><em>60090-0013340478)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMDA2MTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hospitality and accommodation sector.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Act as a key point of contact for B2B customers, providing experienced and proactive support</li><li>Manage escalated enquiries and complex operational issues across billing, procurement, website updates, and systems</li><li>Lead customer onboarding and guide new partners through set-up and transition processes</li><li>Maintain CRM systems, supporting data quality, reporting, and process improvements</li><li>Provide back-up support to technical teams, including connectivity, system configuration, and project support</li><li>Assist with compliance checks, brand or quality reviews, and special projects across the customer network</li><li>Maintain accurate records, reporting, and customer documentation</li><li>Collaborate with internal teams to ensure smooth operations and a high standard of service delivery</li><li>$80,000 - $90,000 + super</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>5+ years' experience in customer service, support, or call centre environments</li><li>Experience in hotel, accommodation, or hospitality operations (essential)</li><li>Confident handling complex, escalated complaints with sound judgement</li><li>Experience leading or mentoring a small team, or acting as a senior go-to person</li><li>Ability to manage relationships with multiple stakeholders at a senior level</li><li>Strong problem-solving skills with the ability to take ownership of issues end-to-end</li><li>Able to work autonomously and make informed decisions without constant supervision</li><li>Advanced communication skills, especially when handling sensitive or high-impact issues</li><li>Proven ability to identify service gaps and suggest process improvements</li><li>This is a permanent role due to start in early January 2026; candidates must hold PR or Australian citizenship</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: </em>06810-0009161915BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQ2MzIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
