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85 results for Customer Service Manager jobs

Senior Customer Service Specialist
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 80000 - 90000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hospitality and accommodation sector.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Act as a key point of contact for B2B customers, providing experienced and proactive support</li><li>Manage escalated enquiries and complex operational issues across billing, procurement, website updates, and systems</li><li>Lead customer onboarding and guide new partners through set-up and transition processes</li><li>Maintain CRM systems, supporting data quality, reporting, and process improvements</li><li>Provide back-up support to technical teams, including connectivity, system configuration, and project support</li><li>Assist with compliance checks, brand or quality reviews, and special projects across the customer network</li><li>Maintain accurate records, reporting, and customer documentation</li><li>Collaborate with internal teams to ensure smooth operations and a high standard of service delivery</li><li>$80,000 - $90,000 + super</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>5+ years' experience in customer service, support, or call centre environments</li><li>Experience in hotel, accommodation, or hospitality operations (essential)</li><li>Confident handling complex, escalated complaints with sound judgement</li><li>Experience leading or mentoring a small team, or acting as a senior go-to person</li><li>Ability to manage relationships with multiple stakeholders at a senior level</li><li>Strong problem-solving skills with the ability to take ownership of issues end-to-end</li><li>Able to work autonomously and make informed decisions without constant supervision</li><li>Advanced communication skills, especially when handling sensitive or high-impact issues</li><li>Proven ability to identify service gaps and suggest process improvements</li><li>This is a permanent role due to start in early January 2026; candidates must hold PR or Australian citizenship</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning &amp; development</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: </em>06810-0009161915BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQ2MzIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-04T06:52:24Z
Manager, User Experience
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 140000 - 170000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>Robert Half is working exclusively with a leading organisation with a strong presence across Australia and the Asia-Pacific region. Renowned for innovation and digital transformation, the business is investing heavily in technology to support growth and operational excellence. You'll join a progressive environment that values collaboration, leadership, and delivering impactful technology solutions.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>This is a newly created role, reporting into the CTO as a User Experience Manager, you would be responsible for managing and leading the End User Experience function to deliver a consistently superior customer service with a focus on seamless, intuitive and productive employee experience when interacting IT Service Management (ITSM) digital tools, services and support provide by the group business solutions to the clients stakeholders.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage, measure and report on the overall performance of End User experience function</li><li>Manage and lead the day-to-day operations of the Service Desk and Desktop Support functions.</li><li>Deliver continuous improvements aimed at providing superior IT customer experience internally</li><li>Plan and manage the full lifecycle of all End User Hardware devices with the End User Hardware partner.</li><li>Fulfil the Business Owner role for the ServiceNow platform and MyIT front-end for GBS.</li><li>Manage and champion</li><li>A customer focused service-oriented framework.</li><li>Major IT Incident Management, Request Management and Deployment Management, updating as required.</li><li>IT Change Enablement, ensuring all IT changes are undertaken in accordance with policy and process, prior to implementation. Ensuring appropriate levels of Stakeholder communications.</li><li>Establish and enforce Service Desk and Desktop Support service level agreements.</li><li>Assisting with managing an effective Risk and Vendor Management processes.</li><li>Engage with Cyber Security team to manage operational risk in IT processes and platforms</li><li>Manage and lead the implementation of service and process improvements to ensure that ITSM systems and tools continue to meet our clients requirements.</li><li>Identify opportunities for continuous improvement across IT, through the Process Improvement team, to move suitable tasks from onshore teams to the offshore based team to drive key efficiencies.</li><li>Conduct regular customer feedback surveys, planning any remediation steps to improve customer service.</li><li>Maintaining effective engagement with Business Unit and IT stakeholders.</li><li>Inspire and develop the team into a high performing function ensuring a consistent customer focused service-oriented approach</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Strong customer experience focus</li><li>Experience in ITSM framework and Service Delivery</li><li>Able to work across multiple business units, with at times competing demands</li><li>Strong Excel, Word, Teams and SharePoint skills</li><li>Strong communication and analytical skills</li><li>Strong ability to manage cost center budgets and reporting</li><li>Ability to coach team members on good IT Service Delivery practice and governance</li><li>Ability to develop and maintain Service Delivery performance reporting against a set of Key Performance Indicators (KPIs)</li><li>Ability to hold Vendors/Partners to account</li><li>Strong governance and risk management experience</li><li>Able to work with a hybrid team, spread geographically</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button or email James Carr on <a href="mailto:[email protected]">[email protected]</a></p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013347790 JC</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtZXMuY2Fyci45NzIyOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-12-10T01:32:02Z
Customer Service Representative - Part-Time
  • Scoresby, Victoria
  • remote
  • Project
  • 35.19 - 38 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Part-time Customer Service Officer required on a part-time basis, starting mid-January.</p><p>3-6 month contract role.</p><p>Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day out of the three days will be mandatory working in the office!</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>3-6-month contract opportunity for a Customer Service super star.</p><p>Your role will be to answer telephone and online queries from a wide variety of customers including Non-Profit organisations, Suppliers, NDIS participants, Carers and Support Co-ordinators.</p><p>Monday, Wednesday, Friday 9-5 p.m. Temp role, 3-6 months initially.</p><p><strong>Please note ***</strong> you will require a Working with Children Check, NDIS Check and valid Police Check (or be willing to attain these).</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have some great Customer Service experience within a corporate environment and enjoy helping people from all walks of life.</p><p><strong>Please note that a car is essential for this role.</strong></p><p><strong>$35.19/hour plus super.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><h2><em>Reference Number: </em>06830-0013350155HT</h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNjQyODQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-11T04:35:05Z
Customer Service Representative
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 60000 - 65000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hospitality and accommodation sector.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>1-2 years' experience in customer service or call centre roles</li><li>Experience in hotel, accommodation, or hospitality settings (advantage)</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>This is a permanent role due to start in early January 2026, successful candidates must hold PR or Australian citizenship</li><li>Salary range $60K - $65K + super</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning &amp; development</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em>06810-0013346250BS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjk2MDY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-04T06:50:13Z
IT Helpdesk Support (L1-2) - MSP
  • Northern Beaches, New South Wales
  • remote
  • Permanent placement
  • 70000 - 85000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This company is an Australian IT Managed Service Provider that services the SMB market in Sydney.</p><ul><li>Northern Beaches / Forest District office location - free parking.</li><li>Broad and varied hands-on role in close-knit team environment.</li><li>Ongoing training, paid certifications.</li><li>Career path towards a tech lead / team lead.</li><li>Focus on supporting smaller business customers.</li><li>Hybrid working - once trained up and passed probation.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>Responsible for providing Level 1 &amp; 2 IT Helpdesk support and monitoring to various SMB customers - onsite and remote.</p><p>You'll undertake a very broad role involving support &amp; troubleshooting, systems administration, and security for small businesses.</p><p>Working in a close-knit team with the company Director to support the businesses continued expansion. </p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 1 &amp; 2 IT Helpdesk Support to troubleshoot and resolve desktop hardware/software, server, and network issues for SMB customers.</li><li>Support &amp; configure Microsoft 365 - Azure AD, Exchange Online, SharePoint, Teams, Entra ID, Intune etc.</li><li>Windows Server monitoring, support, and management</li><li>Firewall configuration - Sophos</li><li>Monitor remote management platforms</li><li>Support DR and backups.</li><li>Support &amp; manage security tools such as ThreatLocker &amp; SentinelOne.</li><li>Interact with vendors and 3<sup>rd</sup> parties to resolve issues.</li><li>Support customers via phone, email and onsite.</li><li>On-site visits to customers (company car is available).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a self-sufficient and proactive IT Support professional capable of taking the initiative and who prides themselves on their customer service abilities.</p><p>Ideal if you enjoy working in smaller company environments and live in and around the North Beaches or Forest District and are seeking looking for a challenging role closer to home.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1 &amp; L2 IT Helpdesk support experience across Microsoft technologies, incl M365.</li><li>Capable of troubleshooting IT issues across desktop hardware/software, network connectivity, printers, servers etc.</li><li>Interest in cyber security.</li><li>Demonstrate the ability to proactively take the initiative for self-learning and problem solving.</li><li>Display excellent customer service abilities and clear communication skills.</li><li>Positive, upbeat, and friendly personality who enjoys collaborating with and helping others.</li><li>Current Australian drivers licence and comfortable travelling to customer sites for onsite support.</li></ul><p> </p><p><strong>This is an full-time permanent role located close to the Northern Beaches / Forest District and is offering $70,000 - $85,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em>06800-0013345421</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjExMzMxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-03T04:38:50Z
Head of Technology Services
  • Perth CBD, Western Australia
  • remote
  • Permanent placement
  • 150000 - 170000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><em>Head of Technology Services</em></strong></p><p><strong><em>Permanent | Full-time | Perth</em></strong></p><p><strong><em>Are you ready to lead transformative technology initiatives that genuinely improve lives?<br /> Our client is a purpose-driven organisation and is seeking a Head of Technology Services to guide the delivery of secure, innovative, and user-centric technology solutions across a growing, multi-platform environment.</em></strong></p><p><strong><em>This strategic leadership role oversees cloud platforms, data governance, cybersecurity, enterprise applications, infrastructure, ITSM, and service desk operations-while shaping a culture of excellence, accountability, and continuous improvement.</em></strong></p><p><strong><em>The Role</em></strong></p><p><strong><em>In this influential position, you'll partner closely with senior leaders, vendors, and technical teams to deliver initiatives that modernise the organisation, uplift digital capability, and support frontline service delivery.</em></strong></p><p><strong><em>A day in the role may include:</em></strong></p><ul><li><strong><em>Leading your management team in aligning technology priorities, such as maturing an AI-enabled data platform or strengthening ISO 27001-aligned security practices.</em></strong></li><li><strong><em>Meeting with business leaders to refine workflows, improve application performance, or streamline reporting and analytics.</em></strong></li><li><strong><em>Overseeing service delivery performance, coaching team leads, and driving ITIL-aligned improvements across processes and tooling.</em></strong></li><li><strong><em>Collaborating with vendors to optimise infrastructure and application support, ensuring cost efficiency and resilience.</em></strong></li><li><strong><em>Championing a high-performing, customer-focused culture built on transparency, inclusivity, and innovation.</em></strong></li></ul><p><strong><em>This role sits at the intersection of leadership, strategy, and hands-on technical oversight-ideal for someone committed to purpose, impact, and modernising technology to support business outcomes.</em></strong></p><p><strong><em>What We're Looking For</em></strong></p><p><strong><em>Must-Haves</em></strong></p><ul><li><strong><em>Tertiary qualification in Information Technology or related discipline.</em></strong></li><li><strong><em>5+ years' experience in a senior IT leadership role within complex environments.</em></strong></li><li><strong><em>Strong technical grounding - able to converse at a deep technical level (must).</em></strong></li><li><strong><em>Experience leading data, applications, and integration functions (high priority).</em></strong></li><li><strong><em>Proven track record uplifting customer service, team capability, and culture.</em></strong></li><li><strong><em>Experience managing vendors, managed service providers, and support contracts.</em></strong></li><li><strong><em>Demonstrated success delivering projects, service improvements, and technology uplift in resource-constrained environments.</em></strong></li><li><strong><em>Expertise in ITSM, service delivery leadership, and maturing processes/toolsets.</em></strong></li><li><strong><em>Experience supporting modern application environments (SaaS, integrations, SDLC cycles, and business partnering practices).</em></strong></li></ul><p><strong><em>Nice-to-Haves</em></strong></p><ul><li><strong><em>ITIL v4 Certification.</em></strong></li><li><strong><em>Technical experience with SQL, Azure, Power BI, DAX, SSIS/SSAS, advanced Excel.</em></strong></li><li><strong><em>Background in not-for-profit or community services.</em></strong></li><li><strong><em>Experience with NDIS environments or case-management platforms.</em></strong></li><li><strong><em>Familiarity with SAS applications, feature planning, and iterative business improvement cycles.</em></strong></li><li><strong><em>Exposure to organisations transitioning away from traditional on-prem models.</em></strong></li></ul><p><strong><em>What You'll Get</em></strong></p><ul><li><strong><em>Flexible work arrangements.</em></strong></li><li><strong><em>Salary packaging benefits.</em></strong></li><li><strong><em>Paid training and career development pathways.</em></strong></li><li><strong><em>Generous leave options (parental, blood donor, grandparents leave + more).</em></strong></li><li><strong><em>Employee discounts across major retailers and services.</em></strong></li><li><strong><em>Health &amp; wellbeing support through a comprehensive EAP.</em></strong></li></ul><p><strong><em>How to Apply</em></strong></p><p><strong><em>If you're a technically strong, people-focused leader who thrives in transforming environments and values meaningful work, we'd love to hear from you.</em></strong></p><p><strong><em>📩 Apply now by submitting your CV or contact </em></strong><a href="mailto:[email protected]"><strong><em>[email protected]</em></strong></a><strong><em> for a confidential discussion.</em></strong></p><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is a</strong> <strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjg1NTIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-28T01:23:18Z
Application Support Analyst | Financial Trading
  • McMahons Point, New South Wales
  • remote
  • Permanent placement
  • 90000 - 120000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This company is a global FinTech who offer enterprise low-latency financial trading technology for institutional &amp; retail brokers, banks, and liquidity providers.</p><p> </p><p>You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers.</p><p> </p><ul><li>Hybrid working</li><li>Free lunch everyday</li><li>Private health insurance.</li><li>Ongoing training and professional development.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE &amp; RESPONSIBILITIES </span></strong></p><p> </p><p>As the IT Trade Desk Support Analyst, you will support customers (banks, brokers, hedge funds) who are using the organisations trading applications &amp; products.</p><p> </p><p>You'll wear 'multiple hats' ranging from technical support to product implementation, upgrades, migrations, and client onboarding.</p><p> </p><p>Hybrid working available.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Provide technical support, investigation, triage, troubleshooting, and resolution to customers using the firm's trading applications.</li><li>Analyze FIX messages, logs, and sources to determine root cause analysis.</li><li>Implement Plan, support and deploy implementations of these trading platforms into client environments.</li><li>Support clients via phone, email and video.</li><li>Monday-Friday role with work hours being 10am-6pm / 8am-4pm (daylight savings / non-daylight savings time).</li><li>Occasional weekend support (rostered) required. </li><li>Project involvement including:</li><li>Product implementation into client environment- plan, support deploy</li><li>Manage application upgrades &amp; migrations</li><li>Client onboarding activities</li><li>Liquidity integrations with customers.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Technical Support Analyst with excellent IT troubleshooting &amp; investigation skills inside the financial trading industry.</p><p> </p><p>Ideal for someone with an interest in learning and building an IT career within financial trading (FX, Derivatives, CFD's, Crypto, Equities etc).</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience providing technical IT Support to customers in the financial services industry.</li><li>Excellent triage, investigation and troubleshooting of application, Windows OS, and networking issues.</li><li>Demonstrate competent financial markets / financial trading knowledge (trade executions, buy/sell orders, markup,</li><li>Able to work Sunday + 4 additional days in the week (of your choice).</li><li>FIX messaging knowledge/experience is preferred.</li><li>Basic SQL knowledge.</li><li>TCP/IP networking knowledge.</li><li>MetaTrader experience 4/5 is beneficial.</li><li>Exceptional customer service and communication skills - verbal &amp; written.</li><li>Demonstrate willingness &amp; ability to research, absorb and learn new ideas/concepts.</li></ul><p><strong>This is a full time permanent role</strong><strong> located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $90,000 - $120,000 (plus super). </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk5ODAzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-24T04:17:47Z
Desktop Support Analyst
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 70000 - 80000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>Established, Australian based Professional services firm who employ 300+ staff across multiple offices. </p><ul><li><strong>Full-time on-site role with impressive Sydney CBD offices. </strong></li><li>Small, close-knit team</li><li>In house subsidised café</li><li>Corporate gym membership</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p> </p><p>IT Helpdesk role to provide technical support to 300 end users across Australia.</p><p>You will be working in a lean team and responsible for mainly in-person + some remote support to internal corporate users.</p><p>Ideal for a proactive junior candidate, looking to develop their technical skills in a collaborative, supportive and professional environment.</p><p> </p><p><strong>Key elements:</strong></p><ul><li>Be the first point of contact for desktop hardware and software issues for internal users.</li><li>Technical support M365, Active Directory, Outlook, Exchange, and Teams etc.</li><li>Technical support for AV equipment and video conferencing for meeting rooms. </li><li>Configure and support Laptops, Printers and other peripherals.</li><li>Troubleshoot connectivity issues across the corporate network.</li><li>Maintain and update documentation.</li><li>Assist with project work as needed.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Suitable for an IT Support professional with core strengths being their customer service and communication skills, who is still expanding their knowledge in desktop hardware/software support. </p><p>The ability to work full time in office is needed.</p><p> </p><p><strong>Experience required:</strong></p><ul><li>Proven in-person Desktop Support experience across Microsoft technologies including M365 and Windows OS.</li><li>Troubleshooting experience across desktop hardware, software, AV, printers, network connectivity and telephony systems.</li><li>Humble and proactive individual who seeks to "master" all areas of support.</li><li>Personality/attitude: someone humble yet proactive with a keen interest in building a career in technical support.</li><li>Excellent customer service and communication skills for a corporate environment.</li><li><strong>Able to work onsite 5 days a week</strong></li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>PLEASE NOTE:</strong></p><p><strong>This is a full-time permanent role located in CBD and is offering $70,000 - $80,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013351461</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjgwOTAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-15T00:44:20Z
Customer Service Representative
  • Melbourne CBD, Victoria
  • remote
  • Project
  • 35 - 35 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">About the Company &amp; Role</span></strong></p><p>Our client is a fast-growing and successfully established retail organisation, expanding within the wellness sector. As a Customer Service Representative, you'll handle a mixture of phone-based customer interactions and administrative tasks. Our client is looking for an empathetic and tech-savvy problem solver with a proactive mindset. This is a fantastic temporary opportunity looking to start ASAP!</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within this role you will:</p><ul><li>Proactively follow up with customers to deliver a top-tier experience, addressing inquiries via phone and email while prioritising their satisfaction.</li><li>Manage customer profiles in the CRM system, ensuring all details are accurate and up to date while coordinating product availability and logistics.</li><li>Organise and track deliveries, liaising with couriers or third-party providers to ensure timely and efficient transport, even to regional locations.</li><li>Handle administrative tasks such as dispatch coordination, CRM updates, and scheduling, all while maintaining a customer-first approach with minimal KPIs.</li><li>Tackle ad-hoc responsibilities, including organising repairs or replacements, resolving issues, and gathering customer feedback to enhance their experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li>1-2 years' experience in a call centre role within the retail or logistics sector.</li><li>Strong written, verbal, and interpersonal skills for effective communication.</li><li>Proactive problem-solver, ensuring customer satisfaction with timely follow-ups.</li><li>Passionate about delivering tailored, exceptional service at every touchpoint.</li><li>Proficient in CRM systems, excelling in data and process management.</li><li>Highly organised, adept at multitasking phone calls, admin work, and follow-ups.</li><li>Committed to improving processes for a seamless customer experience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits </span></strong></p><ul><li>Temporary role, starting ASAP, suitable for temporary visa holders!</li><li>A vibrant team culture that encourages collaboration and celebrates success.</li><li>Regular team events and monthly lunches to foster connection and team spirit.</li><li>Please note that this role is fully on-site.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013249528BS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjM0MTk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-02T05:55:57Z
Desktop Support
  • Perth, Western Australia
  • remote
  • Contract/Temporary talent
  • 40 - 45 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're supporting large-scale <strong>M&amp;A cutover activities</strong> and are seeking <strong>two End User Migration Technicians</strong> based in Perth to assist with on-site migrations at portfolio organisations.</p><p>This role is hands-on and customer-facing, focused on migrating end-user devices and accounts between Microsoft environments. You'll work closely with a wider migration team while supporting users through what can be a high-change period.</p><p>This is ideal for someone with strong EUC / desktop support experience who is calm under pressure, detail-oriented, and confident working directly with end users.</p><p><strong>Key Responsibilities</strong></p><ul><li>Intake of end-user devices and capture of user/device details</li><li>Execute laptop, desktop, and mobile device migrations between Microsoft environments</li><li>Support Active Directory, Entra ID, Intune, and Office 365 cutovers</li><li>Run migration tools and scripts (e.g. Quest ODM, PowerShell)</li><li>Perform post-migration checks to ensure systems, apps, and access are working</li><li>Provide immediate post-migration desktop and application support</li><li>Escalate complex or high-impact issues to migration leads</li><li>Maintain professionalism with users who may be frustrated or impacted by change</li></ul><p><strong>Required Skills &amp; Experience</strong></p><ul><li>Strong background in <strong>corporate desktop / EUC support</strong></li><li>Experience supporting <strong>Windows devices</strong> and Microsoft Office</li><li>Solid troubleshooting skills (login issues, Office, connectivity, printers)</li><li>Exposure to <strong>Office 365 environments</strong></li><li>Strong customer service and communication skills</li><li>Ability to work accurately and follow defined migration processes</li><li>Comfortable working on-site in fast-paced, high-change environments</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience with <strong>Quest ODM</strong></li><li>Exposure to <strong>Microsoft Intune / Entra ID</strong></li><li>Apple iOS device support experience</li><li>Prior involvement in <strong>M&amp;A or large-scale migration projects</strong></li></ul><p><strong>Other Requirements</strong></p><ul><li>Regular travel required (typically <strong>4-5 days per week</strong>)</li><li>Some weekend travel/work may be required depending on cutover schedules</li><li>Must be able to cover hotel deposits and reclaim via expenses</li><li><strong>Australian driver's licence </strong></li></ul><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjMzODU2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-12-15T04:03:55Z
IT Support
  • Perth CBD, Western Australia
  • remote
  • Contract/Temporary talent
  • 40 - 45 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><p><strong><em>Customer-focused IT Support for a small MSP in Perth; fast-paced environment, client-facing, Monday-Friday with occasional site visits.</em></strong></p><p><strong><em>About the Role:<br /> Join a small, dynamic MSP in Perth as an IT Support / Service Desk professional. This is a temp-to-perm opportunity where your attitude and people skills matter most. You'll be the friendly, confident face of IT for clients, providing day-to-day support, troubleshooting, and occasional on-site assistance.</em></strong></p><p><strong><em>If you're a natural communicator, love helping people, and thrive in a fast-paced, varied environment, this role is for you. MSP experience is a bonus, but a customer-first mindset is essential.</em></strong></p><p><strong><em>Key Responsibilities:</em></strong></p><ul><li><strong><em>Deliver exceptional client service, resolving IT issues across Windows, Mac, and network devices</em></strong></li><li><strong><em>Provide remote and on-site support to small business clients</em></strong></li><li><strong><em>Troubleshoot hardware, software, and network issues</em></strong></li><li><strong><em>Communicate clearly with clients, building strong relationships</em></strong></li><li><strong><em>Assist with IT projects, rollouts, and upgrades as required</em></strong></li></ul><p><strong><em>Key Skills &amp; Experience:<br /> </em></strong><strong><em>💡</em></strong><strong><em> Strong client-facing skills / natural people person<br /> </em></strong><strong><em>💡</em></strong><strong><em> Experience in MSP environment advantageous, but not essential<br /> </em></strong><strong><em>💡</em></strong><strong><em> Confidence supporting clients directly<br /> </em></strong><strong><em>💡</em></strong><strong><em> Windows &amp; MacOS troubleshooting<br /> </em></strong><strong><em>💡</em></strong><strong><em> Networking fundamentals (LAN/WAN, VPNs)<br /> </em></strong><strong><em>💡</em></strong><strong><em> Problem-solving &amp; multitasking in fast-paced environment<br /> </em></strong><strong><em>💡</em></strong><strong><em> Reliable, flexible, and team-oriented</em></strong></p><p><strong><em>📩</em></strong><strong><em> Interested? Send your resume to </em></strong><a href="mailto:[email protected]"><strong><em>[email protected]</em></strong></a><strong><em> or hit Apply</em></strong></p><h4><strong>This is a</strong> <strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjE1MDU4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-24T03:11:23Z
Sales Coordinator
  • Balcatta, Western Australia
  • remote
  • Permanent placement
  • 80000 - 80000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><p>Our client is Australia's leader in commercial kitchen solutions. For over four decades, this organisation has provided innovative food service equipment imported from around the world, helping shape the country's renowned culinary landscape.</p><p><strong>The Role</strong></p><p>This dynamic support role is at the heart of this business' operations and customer experience. Responsibilities include:</p><ul><li>Providing exceptional customer service and supporting the sales team</li><li>Preparing quotes, drafting correspondence, creating presentations, and writing reports</li><li>Managing inbound and outbound warm calls, qualifying sales leads, and actioning customer requests</li><li>Coordinating order processing, maintaining CRM and updating ERP systems</li><li>Assisting with office management, general administration, showroom stocktake, and demo kitchen management</li><li>Tracking loan equipment and supporting trade shows and demonstrations</li><li>Facilitating campaign appointment setting and cross-team collaboration</li><li>Ensuring smooth onboarding for new team members</li><li>Occasional interstate travel may be required</li></ul><p><strong>Your Profile</strong></p><p>- You are a confident, resourceful professional who thrives under pressure and tight deadlines, particularly when collaborating across offices and time zones.</p><p>- You possess grit and resilience, exercising sound judgment to set appropriate boundaries and manage your workload.</p><p>- Hospitality experience is highly valued, as it equips you to communicate effectively with all stakeholders and colleagues.</p><p>- You bring robust organisational, communication, and office management skills, with demonstrated experience in customer service and administration.</p><p>If this sounds like your profile and the next step in your administrative career - please apply today!</p><p> </p><p> </p><p><em>Reference Number: (</em><em>60090-0013335338)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMDM0MTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-20T00:29:28Z
Conveyancing Administrator
  • Perth CBD, Western Australia
  • remote
  • Project
  • 45 - 50 AUD / Hourly
  • <p><strong>The Company</strong></p><p>A leading organisation in the property development sector, known for its significant contributions to innovative urban projects and vibrant community developments. Our client is committed to professional excellence, exceptional customer service, and continuous improvement within the real estate and land management industry in WA.</p><p><strong>The Role</strong></p><p>We are seeking a dedicated Conveyancing Administrator to manage and administer Contracts of Sale, with a focus on post-settlement activities and related conveyancing duties.</p><p>This role will begin the first week of January 2026.</p><p><br /> Key responsibilities include:</p><ul><li>Managing sales and acquisition contracts in line with established policies, procedures, and industry standards.</li><li>Actively monitoring settlements, including forecasting and tracking timing via internal systems</li><li>Providing high-level customer service to all stakeholders and negotiating and working closely with them to resolve settlement matters</li><li>Preparing and reconciling settlement statements, including adjustments related to rates and taxes</li><li>Administering settlement variations and substitute purchasers, as well as preparing and lodging legal documentation through digital conveyancing platforms</li><li>Ensuring the accuracy and integrity of data within company systems</li><li>Monitoring post-settlement compliance, managing queries, and processing approvals/extensions</li><li>Assisting financial institutions with mortgage registrations and related processes</li><li>Coordinating information and resolving issues with cross-functional teams including sales, development managers, buyers, real estate agents, financial institutions, and the public</li></ul><p> </p><p><strong>Your Profile</strong></p><p>We are looking for a motivated professional who brings:</p><ul><li>Experience in contract administration or conveyancing within the property sector</li><li>Excellent communication and negotiation skills, with strong attention to detail</li><li>Proficiency with PEXA is preferred or experience with other digital settlement platforms and contract management systems</li><li>A customer-focused approach and the ability to develop positive relationships with a diverse range of stakeholders</li><li>Solid organisational skills with the capacity to manage multiple priorities seamlessly</li><li>Strong problem-solving abilities and a commitment to compliance</li><li>Proven ability to conduct research and maintain accurate documentation</li><li>A collaborative, adaptable mindset committed to delivering high-quality service</li></ul><p>If this sounds like your profile - please don't hesitate to apply!</p><p> </p><p><em>Reference Number: (60090-0013348560)</em></p><p><strong><em> </em></strong></p><p><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuNDMyMjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-09T03:34:05Z
Information Technology Service Desk analyst
  • South Yarra, Victoria
  • remote
  • Permanent placement
  • 80000 - 90000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>Robert Half is working exclusively with a leading organisation with a strong presence across Australia and the Asia-Pacific region. This award-winning industry leader focuses on designing and developing the digital landscape of Melbourne. This energetic team environment is a great place to develop your career.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>This role is reporting into the Corporate IT Manager to implement technical and best practices to ensure reliability and consistency across all aspects of ICT.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Managing user requests in an efficient and timely manner, while also responding to technical issues to minimise disruption to business operations</li><li>Handling support requests, maintaining high level of customer service and communication throughout the support process in a professional manner</li><li>Ensure that targeted, accurate and timely information is supplied effectively to resolve customer issues and requests from various sources</li><li>Support set-up activities for smartphones, tablets, multi function devices, computers, printers and other ICT systems</li><li>Be able to identify and resolve complex technical issues in collaboration with other IT departments to ensure a timely resolution</li><li>Identify and suggest progressive improvements and solutions</li><li>Be and all-rounder within the team and being very hands on across the role.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><ul><li>A strong level of managing IT systems and technical knowledge supporting a mobile and geographical workforce.</li><li>Strong troubleshooting, documentation and communication skills.</li><li>Azure/Entra ID cloud services knowledge.</li><li>Microsoft Office 365 Administration.</li><li>ITIL Foundation level required.</li><li>PowerShell scripting experience.</li><li>SharePoint Online Administration.</li><li>Ability to work independently and be self-motivated</li><li>Effective decision-making skills and problem solving</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button or email Joe Griffiths on <a href="mailto:[email protected]">[email protected]</a></p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013350767 JG</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtZXMuY2Fyci43MjE4MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-12-12T01:57:44Z
Financial Accountant
  • Perth, Western Australia
  • remote
  • Permanent placement
  • 120000 - 130000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong>Financial Accountant | Leading Manufacturing Business</strong></p><p>Are you a detail-oriented and proactive Financial Accountant ready to take the next step in your career? Our client, a prominent manufacturer, is seeking an experienced Financial Accountant to join their finance team and play a key role in business growth and operational excellence.</p><p><strong>About the Role:</strong><br /> Reporting directly to the Financial Controller, this position is integral to supporting and enhancing the company's financial operations. You will partner with business functions, deliver robust financial and cost control support, ensure compliance, and influence key decision-making across a complex and dynamic environment.</p><p>Key Responsibilities:</p><p>· Manage month-end, early close, and annual close-off, processing accruals and period-end journals</p><p>· Prepare monthly journal entries, reconcile bank statements, and maintain accurate accounting records</p><p>· Compile and analyse asset, liability, revenue, and expense data, update asset registers</p><p>· Conduct cost analysis and support initiatives to identify and reduce operational costs</p><p>· Oversee payroll tax reporting, BAS, FBT, and other compliance-related functions</p><p>· Drive improvements in financial systems and reporting tools</p><p>· Prepare detailed financial reports and monitor project budgets/forecasts</p><p>· Support internal and external audit projects and collaborate with key stakeholders</p><p>· Deliver exceptional customer service to both internal and external partners</p><p>· Provide ad-hoc support for special projects as required</p><p><strong> </strong></p><p><strong>What We're Looking For:</strong></p><p>· CPA/CA qualification (completed)</p><p>· 6+ years' experience as a Financial Accountant, ideally in manufacturing or a related complex industry</p><p>· Deep understanding of Australian accounting standards and tax regulations</p><p>· Advanced skills in accounting software and MS Excel</p><p>· Highly analytical mindset, commercial awareness, and an eye for detail</p><p>· Excellent verbal and written communication; ability to manage multiple priorities and meet deadlines</p><p>· Proactive, adaptable, and ready to thrive in a fast-paced environment</p><p><strong> </strong></p><p><strong>Why Join?</strong></p><p>· Become part of a respected and supportive team that values your expertise</p><p>· Opportunity for personal and professional development within a growing manufacturing business</p><p>· Direct influence on business strategy, cost control, and process improvement</p><p> </p><p>Bring your passion for finance and join a company dedicated to innovation, operational excellence, and career growth.</p><p>Interested?</p><p><br /> Apply now or contact us for a confidential discussion about how this exciting Financial Accountant opportunity can align with your career goals.</p><p>At Robert Half, we connect professionals like you with rewarding positions in leading companies. Take your next step-submit your application today!</p><h4> </h4><h4>This is a <strong>on-site position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uOTkwMjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-11T04:01:55Z
Desktop Support Engineer
  • Mascot, New South Wales
  • remote
  • Contract/Temporary talent
  • 40 - 45 AUD / Hourly
  • <table width="680"><tbody><tr><td width="552"><p><strong>Desktop Support Engineer</strong></p><p><br /> We're partnered with a leading organisation undergoing major IT uplift and transformation projects across APAC. With a busy year ahead, our client is looking for a capable and proactive Desktop Support Engineer who can hit the ground running, support a high-volume environment, and contribute across both BAU and project work.</p><p><br /> <br /> <strong>About the Role</strong></p><p><br /> You'll provide front-line technical support to end users across APAC (~1000 users). This role is hands-on and varied - supporting desktops, laptops, mobile devices, conferencing equipment, and managing tickets through to resolution. You'll also be involved in ongoing projects including PC refreshes, ITSM migrations, and asset management uplift.</p><p> </p><p>This is a great opportunity for someone with 4 + years' experience, strong communication skills, and a can-do attitude who can work independently and learn quickly on the job.</p><p> </p><p><em>If you have been involved in projects and have experience dealing with senior stakeholders, you'll have the opportunity to get involved with higher-level work from the start. Otherwise, training and guidance will be provided to help you grow into these responsibilities.</em></p><p><br /> <strong>What You'll Be Doing</strong></p><ul><li>Act as the level 1<sup>st</sup> and 2<sup>nd / 2.5 </sup> point of contact for IT incidents and service requests via phone, email, walk-ups, and ITSM tools.</li><li>Record, triage, and resolve tickets within SLAs, keeping users updated throughout.</li><li>Support a hybrid environment across Microsoft 365, Windows, Active Directory, and on-prem/cloud infrastructure.</li><li>Deliver remote support with occasional onsite assistance at their corporate head office (Sydney CBD).</li><li>Provide support to executives and EAs, including assistance with video/audio conferencing and meeting setups.</li><li>Assist with device provisioning, onboarding/offboarding, account setup, and procurement.</li><li>Participate in desktop hardware/software deployments (HP environment), mobile device support (Samsung/iOS), and basic networking tasks.</li></ul><p> </p><p><br /> <strong>What We're Looking For</strong></p><ul><li>4+ years' experience in Level 1/2 Desktop Support or Service Desk.</li><li>Strong problem-solving skills and the maturity to work independently.</li><li>Excellent communication skills and a professional, customer-focused approach.</li><li>Experience supporting Microsoft 365, Windows 10/11, Active Directory (on-prem), and hybrid cloud environments.</li><li>Hardware support experience across HP devices, peripherals, and mobile devices.</li><li>Familiarity with ITSM tools (experience with Cherwell/Avante is ideal but not required).</li><li>ITIL knowledge and experience working to SLAs.</li><li>Ability to prioritise and manage fluctuating ticket volumes (10-100 per day depending on triage).</li><li>Flexible and able to adjust working hours (shifts between 7:00am-3:30pm &amp; 9:00am-5:30pm).<br /> </li></ul><p>This role will be 5 days a week onsite</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4yNzk1My4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-11-18T05:51:31Z
Workflow Coordinator
  • Leederville, Western Australia
  • remote
  • Project
  • 60000 - 60000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">About the Company</span></strong><br /> This organisation is focused on providing professional property valuation services and they take pride in their commitment to operational excellence and their customer-centric approach.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong><br /> In this dynamic and key administrative position, you will oversee and manage the end-to-end workflow for residential property valuations. The hours will be from Monday - Friday, 9am - 5pm, on-site in the Leederville office.</p><p>Responsibilities will include:</p><ul><li><strong>Valuation Workflow Management</strong>: Accept and record new valuation requests, book property inspections, and make sure all documents are accurate and correctly organised.</li><li><strong>Scheduling and Coordination</strong>: Schedule property inspections, plan valuers' calendars for efficiency, and work with clients and valuers to keep things running smoothly.</li><li><strong>Customer Service &amp; Communication</strong>: Be the main contact for clients, answering questions, giving updates, solving or reporting issues, and managing daily calls and emails to provide great customer service.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><br /> This role is ideal for a candidate who thrives in fast-paced environments, can balance multiple priorities and is not afraid to pick up the phone.</p><p>The ideal candidate will have:</p><ul><ul><li>Previous experience in office administration or customer-facing roles such as retail, hospitality or call centre.</li><li>Effective communication skills, both written and verbal, with great attention to detail and data accuracy. Including medium to fast typing capability.</li><li>A willingness to learn and the right attitude.</li><li>Problem-solving and common-sense skills with the initiative to address challenges effectively.</li><li>Excellent organisational and time-management abilities.</li><li>Adaptability and resilience in fast-paced settings, with the ability to meet tight deadlines under pressure.</li><li>A valid visa that allows 12-months working within one business.</li></ul></ul><p>If this sounds like the next step up in your customer service/administrative career, please apply today!</p><p><em>Reference Number: (</em><em>60090-0013343928)</em></p><p><strong><em> </em></strong></p><p><strong>This is a</strong> <strong>on-site</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuOTc1MjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-01T03:39:33Z
Accounting Clerk
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 75000 - 80000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p><span style="text-decoration: underline;">Company:</span></p><p> </p><p>For one of our best clients in Financial Services we are recruiting an experienced Assistant Accountant to join an amazing Finance team in the heart of Sydney - reporting to the Finance Manager and working very closely with the Assistant Accountant. They have offices in Australia, the USA, and South Africa and use advanced automation and offshore teams for customer service and collections.</p><p> </p><p><span style="text-decoration: underline;">Key Responsibilities:</span></p><p> </p><p>This position offers a true blend of Accounts Payable and Accounts Receivable, giving you exposure across the full transactional function while also supporting the Finance Manager and Accountant with elements of month-end work. You'll join a close finance team of five, where collaboration and open communication are central to how the team operates.</p><p> </p><p>This will be a perfect role for someone who enjoys hands-on transactional work and wants to assist the wider finance team while continuing to build their technical accounting skills.</p><p> </p><p>Daily Bank Reconciliations</p><p> </p><ul><li>Perform daily bank reconciliations across multiple company accounts.</li><li>Identify, investigate, and resolve discrepancies in a timely manner.</li><li>Work with internal and external stakeholders to ensure all transactions are accurate and up to date.</li></ul><p> </p><p>Accounts Payable &amp; Receivable</p><p> </p><ul><li>Manage end-to-end AP and AR functions, supporting the full transaction lifecycle.</li><li>Process high-volume invoices accurately within approval workflows.</li><li>Ensure supplier payments are processed on time and maintain strong vendor relationships.</li><li>Monitor customer accounts, follow up on overdue invoices, and assist with credit control.</li><li>Maintain clean and accurate creditor and debtor ledgers.</li></ul><p> </p><p>Journal Entries &amp; General Ledger Support</p><p> </p><ul><li>Prepare and post journals with appropriate documentation, ensuring compliance with accounting policies.</li><li>Assist with general ledger maintenance including reclasses, corrections, and allocations.</li><li>Support regular balance sheet reconciliations.</li></ul><p> </p><p> </p><p><span style="text-decoration: underline;">Requirements:</span></p><p> </p><ul><li>A first experience as an Accounts Officer, ideally with experience in Financial Services</li><li>You are working towards your CPA qualification</li><li>Strong knowledge of Accounts Payable and Accounts Receivable</li><li>Very good in Microsoft Excel and system savvy</li><li>Excellent communication style</li></ul><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjMwNjk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-21T05:01:06Z
Solution Delivery Manager
  • Perth, Western Australia
  • remote
  • Permanent placement
  • 220000 - 240000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507">Solution Delivery Manager - Logistics Technology Leadership<br /> <br /> Are you an accomplished technology leader with a passion for solving complex business challenges? Our client, a major logistics organisation, is seeking a seasoned Solution Delivery Manager to spearhead their solution delivery function, reporting directly to the CIO. This pivotal role is the bridge between technology and business strategy, driving innovation across the enterprise's technology landscape.<br /> <br /> As Solution Delivery Manager, you will:<br /> <br /> · Establish and lead the Solution Delivery function, developing high-performance team culture.<br /> <br /> · Translate organisational strategy into robust technology delivery plans, supporting both BAU and project environments.<br /> <br /> · Oversee architecture and solution design processes, ensuring scalability, integration, and maintainability.<br /> <br /> · Manage the full lifecycle of business applications and data assets, including upgrades, enhancements, and compliance.<br /> <br /> · Partner with Technology Manager and PMO to ensure operational readiness for new solutions.<br /> <br /> · Serve as the go-to leader for solution design and execution, regularly driving continuous improvement.<br /> <br /> · Foster strong relationships with stakeholders, acting as a key liaison between business and technology.<br /> <br /> · Develop, monitor, and control budgets, ensuring resources are allocated optimally.<br /> <br /> · Implement governance, risk management, and compliance standards to meet regulatory requirements.<br /> <br /> · Champion innovation, service excellence, and capability development within your team and across the organisation.<br /> <br /> <br /> <br /> Experience and Skills Required:<br /> <br /> · Degree in Computer Science, Information Technology, Cybersecurity or related field, or equivalent experience.<br /> <br /> · Minimum 5 years' track record in solution delivery, technical delivery, or architecture in complex environments.<br /> <br /> · Proven success in leading cross-functional teams to achieve strategic outcomes.<br /> <br /> · Extensive experience with modern collaboration platforms, cloud-based environments, and enterprise applications.<br /> <br /> · Strong technical background in architecture, business systems, and integrations.<br /> <br /> · Sound understanding of IT governance frameworks, regulatory standards, and risk management.<br /> <br /> · Project management and strategic planning abilities.<br /> <br /> · Stakeholder engagement, excellent communication, and negotiation skills.<br /> <br /> · Current minimum C Class driver's license; ability to obtain Maritime Security Identification Card (MSIC).<br /> <br /> <br /> <br /> Desirable Attributes:<br /> <br /> · Industry-recognised certifications (TOGAF, ITIL, Agile, PRINCE2, PROSCI).<br /> <br /> · Experience with small, agile teams and hybrid delivery models.<br /> <br /> · Technical hands-on skills with software, integrations, and data governance.<br /> <br /> · Insight into change management, organisational design, PMO, and service delivery best practices.<br /> <br /> · Strong analytical, critical thinking, and adaptability to change.<br /> <br /> · Logistics or related industry experience is a plus.<br /> <br /> <br /> <br /> Why apply? Join a forward-thinking organisation committed to operational excellence and technology innovation. You will influence strategic decisions, drive meaningful change, and help shape the future of logistics across the business<br /> <br /> Ready to lead? Apply today to take the next step in your technology leadership career. For a confidential conversation, contact the Robert Half Technology team.<br /> <br /> <br /> <br /> Apply Today<br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <br /> <br /> <br /> <br /> Reference Number: (Input Job Order no.)<br /> <br /> This is a hybrid position.<br /> </td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z3JhY2UubWNnaW5sZXl0aG9tYXMuMzcwNTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-09T08:59:58Z
Digital Asset Manager (DAM)
  • Mount Waverley, Victoria
  • remote
  • Contract/Temporary talent
  • 550 - 550 AUD / Daily
  • <p><strong>The Company</strong></p><p>Our client is a well-known and respected retail organsation are looking for someone to join their team on a 12 month contract. You will be working directly within the Technology team.</p><p> </p><p><strong>The Role</strong></p><p>As a Digital Asset Manager you will demonstrate a strong ability to management and integrate website services. You will provide exceptional technical expertise around the digital landscape. Above all you be dedicated to providing a professional approach to the role.</p><p> </p><p><strong>Your Skills &amp; Experience</strong></p><ul><li>Manage and execute requests from Business units regarding web as the Technology Liaison</li><li>Strong experience with website security</li></ul><ul><li>Manage and administer Website technology (Plugins, Integrations, APIs, Iframes and keys)</li></ul><ul><li>Manage key vendor lifecycle, delivery of service and ensuring SLA is in line with expectation</li><li>Ensuring compliance with delivery models, security, testing strategies, and change management.</li><li>Ability to problem solve and troubleshoot</li><li>A self-starter who values teamwork</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" who can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience with complex environments, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work with a high performing team</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job Ref: <span data-teams="true">06810-0013338809 AS</span></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNTYwNjcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-19T03:24:16Z
Medical Receptionist
  • Shenton Park, Western Australia
  • remote
  • Project
  • 60000 - 65000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><strong>The Company</strong></p><p>Join a leading provider of prosthetic, orthotic, and medical technology services that has been empowering Australians for over 40 years to live active, independent lifestyles. Through innovative solutions like compression garments, prosthetic feet, and spinal bracing, our client is dedicated to creating a world where human movement has no limits.</p><p><strong>The Role</strong></p><p>This organisation is seeking an enthusiastic and experienced Medical Receptionist to join their team on a full-time basis, covering maternity leave with the possibility of transitioning to a part-time position for the right candidate. This role offers a fantastic opportunity to work in Shenton Park, with occasional coverage required at the Myaree Clinic.</p><p>Key details:</p><ul><li>Full-time hours: Monday to Friday, 8:00 AM - 4:30 PM.</li><li>Immediate start</li><li>Responsibilities include:</li><ul><li>Providing exceptional customer service to patients and clinicians.</li><li>Booking, managing, and ensuring appointments run smoothly.</li><li>Maintaining accurate patient medical records and ensuring all documentation is updated promptly.</li><li>Processing billing for private patients, DVA, NDIS, and third parties such as workers' compensation and insurance claims.</li><li>Undertaking administrative tasks such as scanning, filing, mailing documentation, and receipting parcels and returned items.</li></ul></ul><p><strong>Your Profile</strong></p><p>Our client is looking for a motivated individual who thrives in a dynamic medical setting and can contribute to creating a positive experience for patients. Ideal candidates will possess:</p><ul><li>Proven experience as a medical receptionist, ideally in a specialist practice.</li><li>Strong interpersonal and communication skills in-person, over the phone, and in writing.</li><li>Full working rights / a valid visa with no time restrictions.</li><li>Excellent organisational and time management abilities, with the ability to prioritise tasks effectively.</li><li>Capability to multitask and work independently or within a team environment.</li><li>A positive attitude, adaptability, and a commitment to providing exceptional patient care.</li><li>A proactive and thorough work ethic.</li><li>Preferred experience with NDIS and Cliniko.</li><li>Reliable and punctual with a willingness to learn and develop new skills.</li></ul><p>This role represents a fantastic opportunity for someone who is organised, patient-focused, and eager to contribute to our professional and supportive environment.</p><p>If you're ready to bring your expertise and enthusiasm to this growing team, apply now!</p><p> </p><p> </p><p><em>Reference Number: (</em><em>60090-0013343441)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMzIyMzguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-27T07:48:45Z
Recruitment & Business Development Consultant
  • Mulgrave, Victoria
  • remote
  • Permanent placement
  • 75000 - 95000 AUD / Yearly
  • <p><strong>🚨 We're Hiring: Recruitment Consultant | Melbourne South-East </strong><strong>🚨</strong><br /><br /><em>Looking for a career move that combines purpose, progression, and people? ...</em><br /><br />Join Robert Half's Melbourne South-East office (Mulgrave) and discover what's possible in a role where your success is supported, celebrated, and truly rewarded. Whether you come from recruitment, sales, or a consultative B2B background, this is your chance to build a career with one of the world's most respected talent solutions organisations 🌏<br /> </p><p><strong>Why Robert Half?</strong></p><p>Named one of <em>Australia's Best Workplaces™ 2024 </em>and re-certified for 2025, Robert Half is the world's first and largest specialised recruitment consultancy. We are proud to be recognised as a <em>Fortune® Most Admired Company™</em> for the 28th consecutive year, and the only company in our sector to earn that honour. Our Melbourne South-East office has a long-standing client base, an established brand reputation, and high-performing team. You'll step into a dynamic recruiting desk and a high-trust culture that balances autonomy with support and innovation with performance. We're growing and you'll be part of a collaborative, high-energy team that's known for delivering real results while having a lot of fun along the way. As part of our global business, you'll have the tools, training, and support to thrive.</p><p><br /><strong>What sets us apart?</strong></p><p>​- Best-in-class recruitment tools and tech (including AI-powered systems)</p><p>- Continuous learning and development at every stage of your career</p><p>- Recognition programs with local and global rewards</p><p>- A people-first workplace that supports wellbeing and growth<br /> </p><p><strong>What you'll do</strong></p><p>- Build and manage your own portfolio of clients and candidates</p><p>- Partner with hiring managers to deliver tailored talent solutions</p><p>- Source, assess and represent top talent in your specialisation</p><p>- Use your market knowledge to consult and advise</p><p>- Contribute to a positive team culture and broader business success<br /><br /><strong>The team</strong><br />Our Business Support team is very well-established within our Melbourne South-East location. The team specialises in the sourcing and placement of high-calibre Administration, Customer Service and HR professionals for a variety of global brands and SME clients on a temp, contract and permanent basis.<br /> </p><p><strong>Who you are</strong><br />We're looking for individuals who are:</p><p>- Experienced in 360-degree recruitment or solution-based B2B sales (3+ years ideally)</p><p>- Commercially driven and results-focused</p><p>- Naturally consultative and relationship-oriented</p><p>- Resilient, curious, and open to learning</p><p>- A team player who brings energy and integrity to everything they do</p><p><strong><br />What you'll get</strong></p><p>- Competitive base salary, plus super, plus uncapped commission</p><p>- Clear progression opportunities, both locally and internationally</p><p>- AI-powered tech and tools to support your success</p><p>- Local, national, and international recognition events - our annual Las Vegas "Reach for the Stars" event is legendary!</p><p>- Inclusive workplace programs, wellbeing initiatives, and generous leave allowances</p><p>- Community involvement and CSR opportunities</p><p>- Many other company benefits ...<br />​</p><p><strong>Ready to take the next step?</strong><br />Apply now for a confidential chat on a career with us. Applicants must have full working rights in Australia or relevant sponsorship for permanent employment.<br /><br />At Robert Half, inclusion is part of who we are. We welcome diverse perspectives and experiences - so you can bring your whole self to work and thrive in an environment where everyone belongs.</p><img src="https://counter.adcourier.com/YS5taW50ZXIuNDEyMzAuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
  • 2025-11-24T00:32:28Z
Senior Accounts Payable Officer
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 80000 - 85000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half is currently recruiting for an experienced Accounts Payable professional to join a dynamic business based in Melbourne CBD.</p><p>Commencing in January 2026, this is a fantastic opportunity to join an organisation with a global footprint in their industry, where you will play a pivotal role in overseeing the accurate and timely execution of accounts payable procedures across the business.</p><p>This organisation prides themselves on their inclusive and supportive culture, offering an innovative work environment and multiple employee perks and benefits. The ability to work autonomously and without supervision will be paramount, as the position will offer hybrid working.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting to the Finance Controller your duties will include:</p><ul><li>Coordinate supplier payments across business entities</li><li>Credit card reconciliations</li><li>Process employee expenses</li><li>Vendor reconciliations</li><li>Respond to supplier inquiries</li><li>Maintain vendor records, validate supplier account details, ensure compliance with policies.</li><li>Promote best practices for AP procedures</li><li>Support broader finance team with month end tasks</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful, you will need to be able to demonstrate at least 3 years' experience in multi-currency accounts payable processing. You will be systems savvy and possess an intermediate level of Excel skills (pivot tables/ V-lookups).</p><p>Excellent communication skills, a customer service approach, and the ability to work to deadlines is also required.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or for further information, contact our <strong>Melbourne</strong> office on 03 9691 36 31.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference Number: 06810-0013339661 - LS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjk1NDEyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-11-20T04:14:23Z
Feasibility Manager
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 140000 - 145000 AUD / Yearly
  • <p><strong>The Company</strong></p><p>Robert Half is proud to be partnering with a well-established, publicly listed, and highly regarded global leader in the leisure and hospitality sector to appoint a Feasibility Manager, with responsibility across Asia Pacific. </p><p>Headquartered in the US, the business is one of the largest companies in its industry globally and has earned a longstanding reputation for the consistently high quality of its delivery as well as a peerless commitment to continuous improvement and evolution. The APAC region has been established for over 20 years and is one of, if not the, most important geographies for the mid to long-term growth for the business and is one of critical significance for the future success of the company. </p><p>A highly profitable and successful business with an established history both regionally and internationally, the organisation is proud of the culture it has fostered. With high levels of engagement and morale, the group is built around shared values of inclusion, integrity, openness to new ideas and a commitment to and focus on its customer group. </p><p> </p><p><strong>The Role</strong></p><p>The Feasibility Manager plays an influential role within the broader Commercial &amp; Finance function, acting as the analytical engine behind the business's global growth agenda. Working hand-in-hand with the Development team, this role provides the insight, modelling capability and commercial assessment needed to shape investment decisions, validate new opportunities, and guide the expansion of our international portfolio.</p><p>In close collaboration with senior leaders across multiple regions, the Feasibility Manager will help translate strategic ambitions into commercially sound initiatives. The role is proactive, data-driven and forward-looking; supporting market entry decisions, project prioritisation, and the financial architecture behind each development proposal.</p><p>It is a role of critical importance to the business and its success will ensure the organisation is best placed to further build on its decades long success story and ensure it is in the best possible position to further enhance its footprint, whilst maintaining its peerless reputation and standing in its industry.</p><p>Key responsibilities will include:</p><ul><li>Assess development and investment opportunities through financial modelling and feasibility analysis.</li><li>Build short- and long-term revenue and cash-flow forecasts for new and existing assets.</li><li>Produce feasibility studies including scenario and sensitivity modelling.</li><li>Prepare investment cases, board papers and decision-ready presentations.</li><li>Track the global development pipeline and flag risks or priority shifts.</li><li>Conduct market and competitor research to support strategic decisions.</li><li>Benchmark performance and development activity against industry peers.</li><li>Engage with developers, investors and internal teams to validate assumptions and progress approvals.</li><li>Support deal evaluation, commercial term reviews and internal approval workflows.</li><li>Partner with Finance on forecasting, budgeting and strategic analysis.</li><li>Maintain and refine reporting tools, dashboards and templates.</li><li>Identify and drive automation or efficiency improvements in modelling and reporting.</li><li>Monitor project risks and regulatory considerations, recommending mitigations.</li><li>Work with Legal to review agreements and ensure compliance.</li><li>Evaluate existing properties to identify repositioning or investment opportunities.</li><li>Collaborate with Operations to analyse performance and support retention efforts.</li><li>Share insights and updates across global teams to ensure alignment.</li><li>Contribute to strategic projects and ad-hoc commercial analysis as required.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>The successful candidate will be a high performing commercial project, investment or fund management professional with a background in performing commercial due diligence.</p><p>In addition, you will be able to demonstrate the following:</p><ul><li>Experience in feasibility analysis or project evaluation, with confidence assessing commercial viability.</li><li>Comfort interpreting financial models and translating data into clear insights and recommendations.</li><li>Skilled at identifying risks, testing assumptions and forming balanced, evidence-based conclusions.</li><li>An ability to communicate complex ideas simply and effectively to a range of stakeholders, including senior leaders.</li><li>An organised and proactive approach, with strong attention to detail and the ability to manage competing priorities.</li><li>Curious and commercially minded, with a genuine interest in understanding how opportunities create value.</li><li>Collaborative and approachable, while also capable of working independently when required.</li><li>A focus on improving processes, reporting and decision-making frameworks to enhance overall outcomes.</li><li>Sound judgement, analytical rigour and practical problem-solving skills developed through hands-on feasibility work.</li></ul><p>The success of this business is owed as much to its commitment to be a people-first and values-driven organisation as it is to its commercial strength, and the successful candidate will be expected to live up to and work to uphold its values. They will espouse a non-hierarchical and open culture where ideas are heard and ethics and integrity underscore everything they do. </p><p>For the right individual it will represent a significant career opportunity to help an already great business further grow across a region of significantly untapped potential.</p><p>Please send your resume by clicking on the apply button. Your application will be assessed within 3-5 working days. Please note only shortlisted candidates will be contacted.</p><p>Learn more about our recruitment services: https://www.roberthalf.com.au/contact-us</p><p><br />PLEASE NOTE THAT ONLY APPLICANTS WITH FULL WORKING RIGHTS IN AUSTRALIA WILL BE CONSIDERED</p><p> </p><p><strong>Job Ref: 06810-0013344724PM</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS40NjM1NS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-12-02T05:51:27Z
eCommerce Digital Marketing Lead
  • Wantirna, Victoria
  • remote
  • Permanent placement
  • 120000 - 140000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are partnering with a well-established <strong>direct-to-consumer retailer</strong> with a growing <strong>print-on-demand</strong> offer for its retail partners. With significant global support behind them, the business has built a solid digital foundation across its Shopify site, physical retail store, Amazon presence, and emerging omni-channel propositions.</p><p>Digital is a key strategic focus for them with a goal to grow online to 15% of overall business revenue! The foundations have been built-now the business is ready to scale, elevate, and innovate.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting directly to the Managing Director, this newly shaped role sits within the Product &amp; Marketing team and offers a unique chance to lead the brand's entire eCommerce and digital ecosystem end-to-end.</p><p>Unlike many eCommerce leadership roles, this position doesn't require building the platform from scratch. The systems, channels, and foundations are in place. What the business needs now is a leader who can <strong>amplify, enhance, and elevate</strong>-bringing fresh ideas, new concepts, and an innovation mindset to take things to the next level.</p><p>This role is ideal for someone who has grown digital retail channels, understands the shopper journey deeply, and enjoys being hands-on while also influencing broader business adoption of digital thinking.</p><p> </p><p><span style="text-decoration: underline;"><strong>Key Responsibilities</strong></span></p><ul><li>Own and grow the digital sales channels by developing and executing a clear trading and promotional strategy across all digital and retail touchpoints.</li><li>Maximise profitable online growth and enhance customer experience by continually optimising the end-to-end online customer journey and on-site content.</li><li>Support the scaling of the print-on-demand proposition for both online and retail customers.</li><li>Lead performance marketing across Google, Meta, TikTok and emerging channels, managing digital budgets to optimise visibility, conversion, and ROI.</li><li>Produce monthly reporting on site KPIs, digital investment, competitor activity and campaign results.</li><li>Monitor trends, platform updates, and innovations to keep the digital offer evolving.</li><li>Influence teams across the business to embed digital thinking and support omni-channel growth.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>5+ years' experience in eCommerce and digital marketing, ideally within DTC retail, FMCG or similar fast-paced categories.</li><li>Proven success managing and trading a Shopify site.</li><li>Strong capability across performance marketing, SEO, customer journey optimisation and analytic tools (Google Analytics, Shopify Analytics, Meta Ads Manager).</li><li>Commercial acumen-with confidence in cost/benefit analysis, ROI modelling, pricing strategy and promotional planning.</li><li>A collaborative leadership style-able to influence without authority and drive momentum across teams.</li><li>An innovative mindset-curious, creative and always looking for what's possible.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p> </p><p><em>Reference Number: 06830-0013338751</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMjIzMTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-19T01:12:23Z
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