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112 results for Customer Service Manager jobs

Customer Service Officer
  • Australia,
  • remote
  • Project
  • 35 - 37 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're partnering with a well-established supplier of branded food products to some of the biggest names in food manufacturing and retail, including Unilever, General Mills, Bidfood, PFD, Woolworths, Coles, Costco, and Aldi. </p><p>They are now seeking an experienced Customer Service Officer to join a tight-knit, high-performing team initially as a temp with the view to joining the team in a permanent capacity. You'll work alongside a Business Development Representative and report to the Sales &amp; Marketing Manager - playing a vital role in managing B2B client relationships, order processing, and service delivery.</p><p> </p><p><strong><span style="text-decoration: underline;">Role Responsibilities</span></strong></p><ul><li>Handle inbound and outbound customer enquiries via phone and email</li><li>Manage the customer service inbox and process orders accurately and efficiently</li><li>Liaise with distributors, manufacturers, and internal teams to coordinate deliveries and resolve any issues</li><li>Maintain strong product knowledge and order visibility to provide proactive updates</li><li>Identify solutions to challenges around delivery, quality, or product availability</li><li>Support continuous improvement in customer experience through a commercial lens</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><ul><li>Proven experience in a B2B customer service role, ideally within FMCG or food manufacturing</li><li>Strong communication skills and a solutions-focused mindset</li><li>Experience managing order processing, coordinating with internal and external stakeholders</li><li>Highly organised with strong attention to detail and time management</li><li>Confident handling high-volume enquiries via phone and email</li><li>Commercially savvy and capable of supporting business development initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. </p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06830-0013273910</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS45NzExOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-09-10T06:05:44Z
Care Service Manager
  • Subiaco, Western Australia
  • remote
  • Permanent placement
  • 120000 - 120000 AUD / Yearly
  • <p><strong>Take the Next Step in Your Career: Care Services Manager (NFP Sector)</strong></p><p>Are you a passionate leader ready to make a meaningful impact in the vocational and aged care space? We're excited to be partnering with our NFP Central Perth based client in recruiting a dynamic Care Services Manager who thrives on operational excellence and collaboration.</p><p> </p><p>This is your opportunity to join a values-driven not-for-profit organisation and take the next step in your career, developing strategies and processes that ensure exceptional care to those who need it most. We are seeking an individual with the vision, expertise, and people-first mindset to lead their Care Services operations while driving growth, compliance, and organisational success.</p><p><strong> </strong></p><p><strong>About the Role</strong></p><p>As the Care Services Manager, you will play a leading role in ensuring effective care delivery across the organisation, maintaining the highest quality standards, and overseeing financial and operational performance. Reporting directly to the CEO, you will work collaboratively with internal departments and external stakeholders to develop strategies, monitor service outcomes, and ensure resources are managed efficiently.</p><p> </p><p>This position offers an incredible opportunity to innovate within care services and contribute to the growth and sustainability of the organisation.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p><strong>Leadership &amp; Strategy:</strong></p><ul><li>Take ownership of the effective operations of Care Services, ensuring compliance with Aged Care Quality Standards and best practices.</li><li>Develop and manage monthly and annual operational plans, demonstrating accountability for service utilization, capacity, quality, and financial targets.</li><li>Stay informed about aged care trends to ensure team organisation remains a leader in care innovation and governance.</li><li>Collaborate on organisational strategies and develop initiatives to grow awareness, income generation, and service excellence.</li></ul><p><strong>Operational Excellence:</strong></p><ul><li>Monitor and evaluate the performance of care services, identifying areas for improvement and implementing strategies that enhance operational success.</li><li>Conduct ongoing research, surveys, and reporting to maintain the organisations position as care experts.</li><li>Implement governance systems aligned with contemporary aged care trends while maintaining compliance with relevant legislation.</li><li>Produce weekly updates for the CEO and monthly reports to assess operational progress in alignment with organisational goals.</li></ul><p><strong>Financial &amp; Service Management:</strong></p><ul><li>Deliver annual revenue targets in alignment with the Business Plan and budgetary goals.</li><li>Manage annual budgets, cash flow forecasting, and strategic reviews to ensure financial accountability.</li><li>Provide concise financial performance reports to the CEO, highlighting risks, opportunities, and strategic recommendations.</li><li>Collaborate with funding bodies to acquit service provision obligations and track fundraising outcomes to support organisational sustainability.</li></ul><p><strong>Stakeholder Engagement:</strong></p><ul><li>Build and sustain partnerships with internal teams, funding bodies, government agencies, and the broader community.</li><li>Develop communication plans that ensure alignment between stakeholders and organisational values and goals.</li></ul><p><strong> </strong></p><p><strong>What You'll Bring</strong></p><p>We're seeking an experienced and proactive leader who has a passion for driving operational improvements and delivering quality care services. You will be a strategic thinker who can manage budgets, collaborate across teams, and navigate regulatory obligations with confidence.</p><ul><li>Proven experience in operations management, demonstrating expertise in strategy development, financial practices, and compliance.</li><li>Solid understanding of Aged Care Quality Standards and other regulatory frameworks.</li><li>Exemplary leadership capabilities, with the ability to manage competing priorities and foster cross-department collaboration.</li><li>Analytical mindset to conduct research, produce actionable reports, and provide insights to drive high performance.</li><li>Strong interpersonal and communication skills to engage with stakeholders effectively.</li><li>Current WA Driver's Licence.</li></ul><p><strong>Desirable Skills &amp; Qualifications:</strong></p><ul><li>Previous experience in the aged care, disability, or community services sector.</li></ul><ul><li>Tertiary qualifications in Business, Health Administration, or related fields.</li><li>Background in not-for-profit operations or community services.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong>How to Apply</strong></p><p><strong> </strong></p><p>If you're ready to use your leadership and expertise to contribute to an organisation with exceptional values and purpose, we'd love to hear from you.</p><p> </p><p>Please submit your application, highlighting your relevant experience and passion for the vocational and not-for-profit space.</p><p>Please note your application will be assessed within 5 working days and we will only get in touch with shortlisted applicants.</p><p> </p><p><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuNzEyNTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-15T02:55:53Z
Business Support Officer | Team Assistant - Permanent role
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 70000 - 75000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">About the Company &amp; the Role</span></strong></p><p>Join this incredible Melbourne founded financial services company where your hard work will be noticed! Working in a small team you will provide customer service support and administration assistance to customers, Sales, Compliance and Accounts team as well as the wider business from time to time.</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><ul><li>Act as the first point of contact for incoming calls, providing after sales support to customers</li><li>Manage shared email inboxes efficiently, ensuring all queries are addressed and actioned in a timely manner.</li><li>Deliver broad administrative assistance across Sales, Finance, Compliance, and other business functions.</li><li>Maintain effective working relationships with customers, colleagues, and external partners to ensure smooth operations.</li><li>Contribute to the continuous improvement of administrative, sales, and operational processes.</li><li>Support day-to-day office and business activities, including ad hoc tasks as required.</li><li>Ensure compliance with privacy regulations and relevant government policies in all activities.</li><li>Support other states on State based public holidays on a roster basis.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li>2+ years of experience in customer service, call centre, sales support, administration or team assistant roles.</li><li>Strong phone etiquette and excellent verbal and written communication skills.</li><li>Proficiency in data processing and Microsoft Office Suite, including Word and Excel.</li><li>Experience in customer service and/or stakeholder management.</li><li>Intermediate numerical and mathematical skills.</li><li>Ability to work collaboratively in a team and manage multiple priorities effectively.</li><li>Exceptional attention to detail and accuracy.</li><li>Strong problem-solving ability, with a proactive approach to resolving issues and streamlining processes.</li><li>Please note this is a permanent role and only available to Australian citizens or permanent residents.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Close-knit and friendly team with a down-to-earth, approachable atmosphere.</li><li>Professional environment with a supportive vibe where everyone gets to know each other.</li><li>Regular team lunches and access to a staff breakout room stocked with drinks and snacks.</li><li>Birthday leave to celebrate your special day.</li><li>Hybrid Work from home and office after training is completed, minimum 2 days in the office required.</li><li>Loyalty rewards program for long-term employees</li><li>Health &amp; Wellbeing programs</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013254019BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjUzMjExLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-09-05T03:54:39Z
Sales Support Officer - permanent role
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 70000 - 75000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Join this incredible Melbourne founded company within the Automotive industry with a fantastic and immersive culture! </p><p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>Working in a small team you will provide customer service support and administration assistance to the sales team and wider business.<br /><br /></p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><ul><li>Answering phone calls and assisting with sales administrative tasks to help the Sales team succeed.</li><li>Build and maintain strong relationships with customers and internal teams.</li><li>Handle warranty and roadside assistance inquiries, cancellations, and transfers.</li><li>Respond promptly and professionally to customer and stakeholder requests.</li><li>Identify and suggest process improvements in sales, admin, and operations.</li><li>Support the Finance &amp; Operations team and assist with ad-hoc tasks.</li><li>Follow Privacy Act guidelines and government policies when needed.</li><li>Perform general office and operational duties as required.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li>1-2 years of experience in sales support, customer service, or administrative/team assistant roles.</li><li>Strong phone etiquette and excellent verbal and written communication skills.</li><li>Proficiency in data processing and Microsoft Office Suite, including Word and Excel.</li><li>Experience in customer service and/or stakeholder management.</li><li>Intermediate numerical and mathematical skills.</li><li>Please note this is a permanent role and only available to Australian citizens or permanent residents.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><ul><li>Close-knit and friendly team with a down-to-earth, approachable atmosphere.</li><li>Professional environment with a supportive vibe where everyone gets to know each other.</li><li>Regular team lunches and access to a staff breakout room stocked with drinks and snacks.</li><li>Birthday leave to celebrate your special day.</li><li>Loyalty rewards program for long-term employees.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: 06810-0013286950BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjgwNzI5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-08-26T06:41:54Z
Service Delivery Coordinator
  • Brisbane CBD, Queensland
  • remote
  • Permanent placement
  • 75000 - 90000 AUD / Yearly
  • <p>The Role: <br /> Our client is seeking an experienced Service Delivery Coordinator to join a dynamic, collaborative team supporting an established client base. This role is an exciting, customer-focused opportunity for an individual with strong leadership skills eager to contribute to the success of an IT service desk team and aid the success of its clients.</p><p><strong>Core Functions </strong></p><ol><li><strong>Client Outcomes</strong> - Own service delivery quality and SLA adherence for assigned clients.</li><li><strong>Coordinate and prioritize</strong> service desk team of L1-2 professionals towards client goals.</li><li><strong>Client Liaison</strong> - Act as the primary service contact for assigned clients, conducting regular service check-ins capturing feedback, issues and areas for improvement</li><li><strong>Client Support &amp; Facilitation (VIP Care)</strong> - Personally handle high-priority or VIP client requests requiring extra care, attention, and clear communication to protect relationships and service reputation. </li><li><strong>Team Leadership</strong> - Lead, coach, and support pod engineers to improve skills, accountability, and efficiency.</li><li><strong>Process Adherence</strong> - Ensure compliance with documented SOPs, checklists, and Service workflows.</li><li><strong>Issue Resolution</strong> - Escalate recurring blockers, resource constraints, and systemic issues to the Head of Service Ops.</li><li><strong>Continuous Improvement</strong> - Identify opportunities for automation, consistency, and client experience improvements; actively participate in the <strong>Service Leaders L10</strong> to align on improvements and share feedback. </li></ol><p><strong>About You:<br /> </strong>We are seeking someone who is ambitious, a strong communicator, with excellent customer service skills. This role is suited to someone passionate about providing customer-focused IT support and thriving in a fast-paced environment.</p><p><strong>Key Skills &amp; Experience:</strong></p><ul><li>4+ years of experience in a team coordination role</li><li>Experience with IT client engagement, customer service and relationship building</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li>A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be an Australian Citizen or Permanent Resident.</li><li>Availability to work on-site full-time in central Brisbane</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive organisation. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dmFsZW50aW5lLmFrZW0uMjUxMzkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-18T04:00:52Z
Customer Service Representative
  • Scoresby, Victoria
  • remote
  • Project
  • 35.19 - 35.19 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a fantastic Non-Profit organisation based in the Eastern Suburbs. You will be working in their Financial Plan Management team, assisting participants with a disability to manage their NDIS Plan. After training period, 1 day in office, 4 working from home!</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>6-month contract opportunity for a Customer Service super star.</p><p>Your role will be to answer telephone and online queries from a wide variety of customers including Non-Profit organisations, Suppliers, NDIS participants, Carers and Support Co-ordinators.</p><p>Monday to Friday, 9-5 p.m. Temp role, 6 months initially.</p><p><strong>Please note ***</strong> you will require a Working with Children Check, NDIS Check and valid Police Check (or be willing to attain these).</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have some great Customer Service experience within a corporate environment and enjoy helping people from all walks of life.</p><p><strong>Please note that a car is essential for this role.</strong></p><p><strong>$35.19/hour plus super.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em><strong>Reference Number: 06830-0013291277 </strong></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNzYxMTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-03T03:55:43Z
Desktop Support Analyst
  • Perth, Western Australia
  • remote
  • Contract/Temporary talent
  • 40 - 45 AUD / Hourly
  • <table width="680"><tbody><tr><td width="507"><p><strong>Temporary Desktop Support Analyst (2 months)</strong></p><p>We're seeking an experienced <strong>Level 2 Desktop Support Analyst</strong> to support a short-term project focused on <strong>computer changeovers</strong> and end-user support. This is a great opportunity to bring your technical know-how and customer service skills into a fast-paced, supportive environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide on-site and remote support for end-user devices (Windows &amp; MacOS).</li><li>Assist with computer changeovers, software installation, and configuration.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Support lifecycle and asset management activities.</li><li>Deliver excellent customer service across all support channels.</li></ul><p><strong>Skills &amp; Experience</strong></p><ul><li>Experience in <strong>end-user computing support</strong> (Level 2).</li><li>Strong understanding of <strong>Windows 10/11, MacOS, Active Directory, Office365, device management software, and antivirus tools</strong>.</li><li>Ability to diagnose and resolve technical issues independently.</li><li>Excellent interpersonal skills with a strong customer service focus.</li><li>Relevant IT qualifications or equivalent experience.</li></ul><p><strong>Desirable:</strong> ITIL v3 Foundation or related industry certifications.</p><p><strong>About You</strong></p><p>You're hands-on, approachable, and enjoy helping people. You can adapt quickly to new environments and manage your workload effectively with minimal supervision.</p><p><strong>Contract Details</strong></p><ul><li><strong>Duration:</strong> 2 months (with possibility of extension)</li><li><strong>Location:</strong> Perth</li><li><strong>Start:</strong> Immediate</li></ul><p>If you're looking for a short-term contract where you can make a real impact, we'd love to hear from you.</p><p> </p><p> </p><p><strong><em>Reference Number: </em><em>60090-0013296449</em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjcyNDIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-09-19T03:42:58Z
L2 IT Support Officer - Up to $75K + Super + Salary Sacrifice
  • Eight Mile Plains, Queensland
  • remote
  • Permanent placement
  • 60000 - 75000 AUD / Yearly
  • <p>Robert Half are exclusively partnered with a growing NDIS Organisation. As a mission-driven organization, they are passionate about making a meaningful difference in the community through innovation and care.</p><p><br /> This role is an exciting opportunity for an L2 IT Support Officer who thrives in a collaborative environment and is eager to contribute to the success of an enterprise-level IT team while growing their technical expertise.</p><p><strong>The Role:</strong></p><p>As a L2 IT Support Professional you will provide remote and desktop IT support to users across multiple locations. Reporting to the Service Desk Manager, you will play a key role in keeping systems running smoothly while gaining hands-on experience with cutting-edge technology.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely and professional <strong>technical support</strong> to end users via phone, email, and ticketing systems.</li><li>Troubleshoot and manage Level 2 issues with <strong>Office 365 and Azure</strong> environments.</li><li>Support applications used in the <strong>aged care, disability, and healthcare sectors</strong>.</li><li>Collaborate with the Service Desk team to improve processes and system performance.</li><li>Escalate complex issues to appropriate teams and document resolutions clearly.</li></ul><p><strong>About You:</strong></p><p>We are seeking someone who is ambitious, a strong communicator, and eager to learn. This role is suited to someone passionate about providing customer-focused IT support and thriving in a fast-paced environment.</p><p><strong>Key Skills &amp; Experience:</strong></p><ul><li>2-5 years of experience in a desktop or remote IT support role.</li><li>Experience with Azure and Office 365, with a strong technical foundation.</li><li>Excellent communication and interpersonal skills, with an ability to engage collaborative teams.</li><li>A proactive mindset with a willingness to upskill and adapt in a dynamic IT landscape.</li><li>Basic knowledge of networking and troubleshooting.</li></ul><p><strong>Requirements:</strong></p><ul><li>Must be an Australian Citizen or Permanent Resident.</li><li>Blue and Yellow Cards (or willingness to obtain).</li><li>Availability to work on-site full-time at Eight Mile Plains (Monday to Friday).</li></ul><p>This is a fantastic opportunity to step into a career-building role within a supportive and mission-focused organization. If this sounds like your next move, apply now!</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxpLmVsa2luZ3Rvbi43MzMxMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-09-09T06:36:47Z
Customer Service Coordinator
  • Blackburn, Victoria
  • remote
  • Permanent placement
  • 60000 - 60000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is proud to be one of Australia's largest independent property valuation and advisory firms. For more than 50 years, they've helped Australians make informed property decisions</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>They're seeking a Customer Coordinator to join a busy operations team on a <strong>12-month fixed term contract</strong>. This is an onsite role where you'll be the vital link between customers and internal teams, ensuring smooth scheduling, administration, and customer service processes.</p><ul><li>Managing inbound and outbound phone communications with confidence and professionalism</li><li>Scheduling meetings and coordinating workflows efficiently to meet KPIs around process turnaround times</li><li>Handling various admin tasks including quotes, contracts and data entry</li><li>Using Google Suite, Zendesk, and internal systems to support daily operations (full training provided)</li><li>Reporting directly to the Operations Manager</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>A personable and switched-on individual who thrives in a phone-based role</li><li>Friendly, confident communicator with excellent customer service skills</li><li>Strong administrative skills with an eye for detail</li><li>Ability to work efficiently under KPIs focused on responsiveness and process turnaround</li><li>No formal qualifications required - your attitude and ability to engage on the phone are what matter most!</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p> </p><p><strong><em>Reference Number: 06830-0013304933 - HT</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMDgyMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-24T06:30:11Z
IT Trade Desk Support Analyst | Financial Trading
  • North Sydney, New South Wales
  • remote
  • Permanent placement
  • 90000 - 120000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This company is a global FinTech who offer enterprise low-latency financial trading technology for institutional &amp; retail brokers, banks, and liquidity providers.</p><p> </p><p>You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers.</p><p> </p><ul><li>Hybrid working</li><li>Free lunch everyday</li><li>Private health insurance.</li><li>Ongoing training and professional development.</li><li>Hybrid working</li></ul><p><strong><span style="text-decoration: underline;">ROLE &amp; RESPONSIBILITIES </span></strong></p><p>As the IT Trade Desk Support Analyst, you will support customers (banks, brokers, hedge funds) who are using the organisations trading applications &amp; products.</p><p>You'll wear 'multiple hats' ranging from technical support to product implementation, upgrades, migrations, and client onboarding.</p><p>Hybrid working available and you'll be required to work Sunday (remotely) + 4 other days in the week (of your choice).</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Provide technical support, investigation, triage, troubleshooting, and resolution to customers using the firm's trading applications.</li><li>Analyze FIX messages, logs, and sources to determine root cause analysis.</li><li>Implement Plan, support and deploy implementations of these trading platforms into client environments.</li><li>Support clients via phone, email and video.</li><li>Work hours are 10am-6pm / 8am-4pm (daylight savings / non-daylight savings time)</li><li>Project involvement including:</li><li>Product implementation into client environment- plan, support deploy</li><li>Manage application upgrades &amp; migrations</li><li>Client onboarding activities</li><li>Liquidity integrations with customers.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for a Technical Support Analyst with excellent IT troubleshooting &amp; investigation skills inside the financial trading industry.</p><p>Ideal for someone with an interest in learning and building an IT career within financial trading (FX, Derivatives, CFD's, Crypto, Equities etc).</p><p>Well-suited to someone who can wear 'multiple hats' and is seeking non-conventional working hours with flexibility (incl WFH).</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience providing technical IT Support to customers in the financial services industry.</li><li>Excellent triage, investigation and troubleshooting of application, Windows OS, and networking issues.</li><li>Demonstrate competent financial markets / financial trading knowledge (trade executions, buy/sell orders, markup,</li><li>Able to work Sunday + 4 additional days in the week (of your choice).</li><li>FIX messaging knowledge/experience is preferred.</li><li>Basic SQL knowledge.</li><li>TCP/IP networking knowledge.</li><li>MetaTrader experience 4/5 is beneficial.</li><li>Exceptional customer service and communication skills - verbal &amp; written.</li><li>Demonstrate willingness &amp; ability to research, absorb and learn new ideas/concepts.</li><li>Able to work Sunday <span style="text-decoration: underline;">+ 4 other days in the week (of your choice). </span><span style="text-decoration: underline;"> </span></li></ul><p> </p><p> </p><p><strong>This is a full time permanent role</strong><strong> located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $90,000 - $120,000 (plus super). </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjI0NjgyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-09-02T06:03:02Z
Customer Service Officer
  • Port Melbourne, Victoria
  • remote
  • Permanent placement
  • 68000 - 72000 AUD / Yearly
  • <p><strong>About the Company</strong></p><p>Our client is one of the leading suppliers in certain commercial equipment. Sitting on over 40 years of success, they are continuing to see an increase in demand and grow, and so are looking for some customer service experts to support the smooth running of their services.</p><p> </p><p><strong>About the Role</strong></p><p>Working in the Technical Services Team you will engage directly with B2B customers, providing assistance for their service and maintenance needs in an efficient and courteous manner. Working within a team of 10, you will have ownership of a client portfolio alongside a Service Delivery Coordinator.</p><p> </p><p>This role is working Monday-Friday<strong>, 9am-5pm, 100</strong>% onsite for 3-6 months and then 3 days in the office and 2 from home per week.</p><p><strong> </strong></p><p><strong>Duties</strong></p><p>Working as a 'Service Delivery Operator', some of your duties will include:</p><ul><li>Handle a high volume of customer enquiries via phone and email</li><li>Work closely with the wider team to schedule service calls for the Service Delivery Coordinators and Technicians</li><li>Liaise with Service Technicians to ensure they have the relevant information to efficiently complete jobs</li><li>Capture all service call information in the company system - Salesforce</li><li>Provide updates to customers on the status of the job and services</li></ul><p> </p><p><strong>Skills &amp; Experience</strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience working in high volume customer service (phones and/or email) - <strong>essential</strong></li><li>Previous experience with Salesforce or a similar CRM - <strong>essential</strong></li><li>Ability to multi-task and prioritise</li><li>Previous experience working in a similar organisation (commercial equipment, manufacturing, operations) - <strong>desirable</strong></li></ul><p><strong> </strong></p><p><strong>Culture</strong></p><ul><li>Fun, fast paced place to work</li><li>Successful business that can offer stability and growth opportunities</li><li>Hybrid model offered once trained</li></ul><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013291300 KB</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMTc0NzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-03T07:18:15Z
NDIS Plan Manager
  • South Melbourne, Victoria
  • remote
  • Permanent placement
  • 70000 - 80000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading NDIS provider based in Melbourne's inner city suburbs.</p><p>They are dedicated to improving the lives of individuals with disabilities to live their lives with independence and dignity. As they continue to grow, they are looking for a detail-oriented and motivated <strong>Finance Officer/Plan Manager</strong> to join the team. This is an exciting opportunity to contribute to the financial success of an organization dedicated to making a positive impact on the lives of those we serve.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>This role requires someone who is excellent with numbers, strong attention to detail and with the ability to build rapport and long-lasting relationships with their clients.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>We are looking for someone who is passionate about caring for others who is great with numbers, has a strong attention to detail and enjoys providing great customer service.</p><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. </p><p><strong><em>Reference Number </em>06810-0013294827<br /><br /></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjY5NTEwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-09-09T06:45:24Z
Customer Service & Outbound Representative
  • Cheltenham, New South Wales
  • remote
  • Project
  • 37.00 - 38.00 AUD / Hourly
  • <p><strong>About the Company</strong></p><p>Our client is a global leader in specialty solutions, with a strong presence across Australia and a reputation for delivering high-quality products and exceptional customer experiences. With a focus on innovation, care, and collaboration, they partner with customers across diverse industries to provide tailored solutions.</p><p> </p><p><strong>The Role</strong></p><p>As the key link between warehouse operations and customers, you will play a crucial role in ensuring efficient and on-time delivery of products. Working closely with the shipping team and external partners, you'll manage end-mile delivery, build strong relationships, and contribute directly to customer satisfaction. This position also offers excellent exposure to Warehouse Operations, Port Operations, and Domestic Transport-with clear opportunities for growth within the organisation.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate product shipments with internal teams and 3PL partners to ensure timely, cost-effective delivery.</li><li>Serve as a first point of contact for customer queries, dispatch requests, and escalations.</li><li>Support inbound and outbound operations while maintaining high levels of customer satisfaction.</li><li>Foster strong partnerships with customers, warehouse, and transport providers.</li><li>Drive process improvements to increase efficiency and streamline operations.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Previous experience in logistics, supply chain, or customer service (warehouse, transport, or 3PL coordination advantageous).</li><li>Strong communication and relationship-building skills.</li><li>Highly organised, detail-oriented, and able to manage competing priorities.</li><li>A proactive problem solver with the ability to adapt quickly.</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>Work within a global organisation with strong local roots.</li><li>Career progression and professional development opportunities.</li><li>A collaborative, supportive, and performance-driven environment.</li></ul><p> </p><p><strong>How to Apply</strong></p><p>If you are passionate about customer service and keen to further your career in logistics and supply chain, we'd love to hear from you. Apply now!</p><p><em>Reference Number: 06830-0013283745</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uNDQzMDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-27T01:59:46Z
Assistant Manager - Tax Advisory
  • Leederville, Western Australia
  • remote
  • Permanent placement
  • 120000 - 130000 AUD / Yearly
  • <p>Robert half are excited to be working with a growing specialist tax advisory firm offering tailored, high-quality tax solutions to help businesses and individuals navigate the complexities of Australian tax legislation. Known for innovation and exceptional client service. Our client empowers clients by delivering strategic and actionable advice to ensure compliance, optimise tax outcomes, and unlock financial opportunities.</p><p>As part of its growth strategy, they are seeking to recruit an <strong>Assistant Manager - Tax Advisory</strong>. This is an exciting opportunity for an ambitious tax professional to further their career in a collaborative and forward-thinking environment based in Australia.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Tax Advisory Services:</strong></p><ul><li>Offer expert guidance across a range of Australian tax areas, including corporate tax, personal tax, GST, fringe benefits tax (FBT), and other local tax considerations.</li><li>Conduct detailed evaluations of client tax positions to identify opportunities for tax optimisation and risk mitigation.</li><li>Provide strategic advice to clients on the impact of changes in Australian tax laws and regulations.</li></ul><p><strong>Tax Compliance:</strong></p><ul><li>Prepare and review tax returns, GST reporting, and related compliance documentation for clients.</li><li>Ensure clients comply with statutory obligations under Australian Taxation Office (ATO) guidelines and other regulatory bodies.</li><li>Handle queries, audits, and communications with the ATO or other government agencies on behalf of clients.</li></ul><p><strong>Client Management:</strong></p><ul><li>Build and maintain strong client relationships by acting as a trusted advisor.</li><li>Manage a portfolio of clients, ensuring delivery of personalised advice and solutions tailored to their business needs.</li><li>Attend client meetings, providing concise updates, actionable recommendations, and forward-looking strategies.</li></ul><p><strong>Leadership Support:</strong></p><ul><li>Mentor and support junior team members to encourage development and maintain high-quality work output.</li><li>Delegate tasks appropriately while maintaining oversight and quality assurance for deliverables.</li></ul><p><strong>Business Development:</strong></p><ul><li>Contribute to strategic growth initiatives by identifying opportunities within current client portfolios and engaging new clients.</li><li>Support senior leadership with client pitches, presentations, and proposals.</li><li>Participate in networking events, conferences, and industry forums relevant to tax advisory.</li></ul><p><strong>Qualifications and Skills:</strong></p><p><strong>Education:</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Commerce, or a related field (essential).</li><li>Relevant certification such as CPA, CA, CTA, or equivalent professional qualification accredited in Australia (highly desirable).</li></ul><p><strong>Experience:</strong></p><ul><li>3-5+ years of experience in tax advisory, public accounting, or a private clients environments within Australia.</li><li>Proven track record in managing Australian tax compliance and advisory assignments for corporate and individual clients.</li></ul><p><strong>Technical Knowledge:</strong></p><ul><li>Strong understanding of Australian tax laws, including corporate tax, individual income tax, GST, FBT, and ATO regulations.</li><li>Experience managing interactions with the ATO and other regulatory bodies.</li></ul><p><strong>Soft Skills:</strong></p><ul><li>Strong interpersonal and communication skills to deliver clear, tailored advice to clients and collaborate effectively within a team environment.</li><li>Excellent analytical and problem-solving abilities with high attention to detail.</li><li>Ability to meet deadlines, manage multiple priorities, and adapt in a fast-paced environment.</li></ul><p><strong>Key Attributes:</strong></p><ul><li>Proactive and strategic thinker capable of identifying opportunities and risks.</li><li>Highly motivated, with a client-first mentality.</li><li>Collaborative and supportive team player.</li></ul><p><strong>Benefits:</strong></p><ul><li>Competitive remuneration package aligned with market standards in Australia.</li><li>Bonus scheme based on performance and client satisfaction.</li><li>Professional development opportunities, including funding for certification and advanced training.</li><li>Flexible working arrangements, including hybrid working options.</li><li>A supportive and dynamic workplace culture focused on growth and collaboration.</li></ul><p>Our client don't just deliver tax solutions; we empower clients to achieve financial success within a dynamic regulatory environment. Join our team to advance your career in a collaborative workplace where your expertise is valued, and professional growth is supported.</p><p>Take charge of your career today-apply now!</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uNDE0NTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-23T06:10:33Z
Administration Assistant
  • Southbank, Victoria
  • remote
  • Project
  • 35 - 35 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a global shipping company specialising in container transport transportation and logistics services They offer a growth-focused work environment and a fantastic opportunity to join a well-respected company at the forefront of its field.<br /><br /></p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Working within an office of 350, you will be providing exceptional support to incoming customer calls, managing the customer service inbox and support day to day office operations and administrative functions. Assisting with an office relocation.</p><p>They operate Monday-Friday, full time on site from 9am-5pm.<br /><br /></p><p><strong><span style="text-decoration: underline;">Duties:</span></strong></p><p>Reporting to the Officer Manager, some of your duties will include:</p><ul><li>Maintaining office supplies and supporting day to day office operations</li><li>Coordinating communications between departments</li><li>Communicating with Customers to answer questions that come through the switchboard</li><li>Organise, file, and scan documents to maintain accurate records<br /><br /></li></ul><p><strong><span style="text-decoration: underline;">Skills &amp; Experience </span></strong></p><p>To be a successful candidate you must have:</p><ul><li>Previous experience in customer service and/or administration, one year minimum.</li><li>Filing and scanning documents</li><li>Maintain a positive, professional attitude to ensure customer satisfaction</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: </em><em>06810-0013293946CS</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS4wMTkyMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-09-08T01:12:07Z
IT Support Engineer (Level 2) | MSP | Mainly WFH
  • Sydney, New South Wales
  • remote
  • Permanent placement
  • 85000 - 95000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p> </p><p>This company is an established and growing IT Managed Service Provider who offer Professional &amp; Managed Services across Cloud &amp; M365 + Managed Security and Cybersecurity Incident Response.</p><p> </p><p>On offer:</p><ul><li>Specialized MSP for clients in the healthcare and biotech space who are making meaningful improvement to people's lives.</li><li>Tenured team focused on collaboration, knowledge sharing/upskilling, and teamwork to deliver outstanding customer outcomes.</li><li>An additional 6 days leave per year based on performance.</li><li>$85,000 - $95,000 +super - depending on experience. </li><li>Paid certifications and training.</li><li>Mainly WFH remote working with occasional travel to client sites needed.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>IT Support Engineer role working in a team and responsible for providing mainly Level 2 IT Support to various customers across Azure &amp; M365 cloud solutions, including workstations, servers, printers, networks and various hardware/software. </p><p> </p><p>Mainly WFH remote working with occasional travel to client sites needed for onsite support.</p><p><strong><em> </em></strong></p><p><strong>Key elements of the role: </strong></p><ul><li>Level 2 technical IT Support to monitor, troubleshoot and resolve desktop hardware/software, server, and network connectivity issues for end users.</li><li>Focus is on supporting M365 &amp; Azure cloud technologies - Office 365, Exchange Online, Entra ID, Defender, Intune, Autopilot etc. </li><li>Network support including connectivity troubleshooting and assisting with configuration of network devices - firewalls, wireless access points, routers, switches etc.</li><li>Service Desk support using ConnectWise ticketing system.</li><li>Identify opportunities for automation and process improvements.</li><li>Assist in documentation of IT processes.</li><li>Work collaboratively with internal colleagues to resolve customer issues.</li><li>Mainly WFH but occasional travel to customer sites is required for onsite support. </li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / SKILLS / BACKGROUND / PERSONAL QUALITIES: </span></strong></p><p> </p><p>Suitable for a Level 2 IT Support professional with Azure &amp; M365 experience who is seeking a challenging role they can own and make what they want.</p><p> </p><p>Ideal for a 'go-getter' and a collaborative team player with no ego who enjoys knowledge sharing and proactively taking the initiative to learn. </p><p> </p><p><strong>Required skills / knowledge / experience: </strong></p><p>- Level 2 IT Support experience, supporting end user's desktop hardware, software and network connectivity issues.</p><ul><li>M365 &amp; Azure support exp incl Entra ID, Intune, Autopilot, Teams, Exchange Online etc</li><li>Windows Server experience is beneficial.</li><li>Excellent communication skills (both verbal and written) and customer facing abilities.</li><li>Demonstrate proactively taking the initiative for self-learning and self-improvement.</li><li>Display logical problem-solving abilities.</li><li>Professional presentation and a social and friendly manner.</li><li>Keen interest in emerging cloud technologies.</li></ul><p> </p><p><strong>This is a full-time permanent role predominantly WFH offering $85,000 - 95,000 (plus super) - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ4NjM1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2025-08-31T23:33:52Z
IT Asset Coordinator
  • Port Melbourne, Victoria
  • remote
  • Contract/Temporary talent
  • 40 - 50 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>This is an opportunity to join a forward-thinking organisation who are a pillar of the Melbourne culture. You will be based close to Melbourne CBD and have the opportunity to work with new technologies and interesting projects.</p><p> </p><p>This role is 5 days onsite. There are no hybrid working options available.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>In this customer service focused role, you will be providing hands-on, in-office support for IT asset lifecycle management, procurement, and operational tasks. You will also ensure continuity of service desk backup, asset tracking, and compliance with internal processes.</p><p> </p><p>You will:</p><ul><li>Maintain and update records of all IT assets (hardware, software, mobile devices) in the CMDB (Halo ITSM).</li><li>Conduct physical audits and reconcile asset data with inventory records.</li><li>Ensure asset movements, assignments, and disposals are accurately logged.</li><li>Provide backup coverage for the IT Service Desk as rostered.</li><li>Manage the full procurement lifecycle for IT assets and services, including:</li><li>Liaising with vendors and suppliers to obtain quotes and negotiate terms.</li><li>Raising purchase orders and coordinating approvals.</li><li>Processing invoices and ensuring timely payment.</li><li>Tracking contract renewals and service agreements.</li><li>Maintaining accurate records of procurement activities and renewals in the CMDB.</li><li>Ensure compliance with internal procurement and contract management guidelines.</li><li>Ensure compliance with internal policies for asset handling, security, and disposal.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Skills &amp; Experience</span></strong></p><p> </p><ul><li>Previous experience in IT asset management and IT support roles</li><li>Demonstrated experience with end-to-end procurement, vendor management, and contract renewals.</li><li>Hands-on experience supporting Windows 10/11 and Apple iOS devices.</li><li>Familiarity with ITSM/CMDB tools (Halo, ServiceNow, Cherwell, etc.).</li><li>Strong attention to detail and ability to follow documented processes.</li><li>Good communication and teamwork skills.</li><li>Ability to work independently and manage priorities in a busy office setting.</li></ul><p>Desirable</p><ul><li>Experience with Microsoft Intune, Autopilot, or MECM.</li><li>Exposure to procurement and vendor management in a regulated environment.</li></ul><ul><li>Understanding of ITIL or asset lifecycle best practices.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013301819 JR</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMzkyNTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-19T05:01:47Z
Desktop Support Engineer (Windows 11 Deployment)
  • Thomastown, Victoria
  • remote
  • Contract/Temporary talent
  • 40 - 40 AUD / Hourly
  • <p><strong>The Company</strong></p><p> </p><p>Our client is looking for someone to join their team on contract basis probably up to 2 week. You will be providing front line support therefore you must be okay to work onsite 5 days a week.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As a Desktop Support Engineer you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills &amp; Experience</strong></p><p><strong> </strong></p><ul><li>Strong experience with O365.</li><li>Deploying laptops using Intune.</li><li>Tagging and documenting old laptops.</li><li>Outstanding people skills.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on a critical project.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job Reference Number: 06810-0013289538 AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNjMxMTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-14T23:18:17Z
Accounts Receivable Officer
  • Upper Mount Gravatt, Queensland
  • remote
  • Project
  • 38 - 40 AUD / Hourly
  • <p>You will be supporting a global business in software service and management. You will be provided flexible start and finish time as well as 2 days WFH. You will be joining a team of 4 in Accounts Receivable and a supportive wider finance team of 12. </p><p>You will be managing the end-to-end AR process, including customer account management, dispute resolution, and debt collection. This role is critical in ensuring accurate and timely receipt of payments, maintaining healthy cash flow, and fostering strong relationships with both internal stakeholders and external customers. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the end-to-end accounts receivable process, ensuring timely invoicing and collections.</li><li>Reconcile customer accounts and resolve discrepancies promptly.</li><li>Maintain accurate records of transactions and update customer information in the accounting system.</li><li>Collaborate with internal teams to resolve payment issues and provide excellent customer service.</li><li>Prepare monthly reports on receivables, aging, and collections for management review.</li><li>Responding promptly to customer enquires by emails and calls with a volume of 10-15 calls daily.</li><li>Recommending actions for delinquent accounts and bad debts. </li></ul><p><strong>About you: </strong></p><ul><li>Minimum of 2 years of prior full-function experience in Accounts Receivable,</li><li>Demonstrating strong attention to detail and excellent organizational skills.</li><li>Possess exceptional written and verbal communication skills, along with a keen eye for reconciliation and investigative tasks.</li><li>Proficiency in accounting software, particularly NetSuite, will be highly regarded but is not essential. </li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on [email protected] or by pressing the Apply button. </p><p><strong><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuMTcyMDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-18T02:04:50Z
Senior Talent Manager
  • Brisbane, Queensland
  • remote
  • Permanent placement
  • 80000 - 90000 AUD / Yearly
  • <p><strong>Senior Talent Manager</strong></p><p>Robert Half Brisbane, (On-site)</p><ul><li><strong><em>Full time position </em></strong></li><li><strong><em>Global NYSE listed organisation</em></strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">About our organisation:</span></strong></p><p>Robert Half is a specialized talent solutions provider, offering global recruitment services to help employers find their ideal candidates and to assist job seekers in discovering their next opportunity. With over 300 offices worldwide, we are excited to expand our A/NZ operations.</p><p> </p><p><strong><span style="text-decoration: underline;">About the role:</span></strong></p><p>As a Senior Talent Manager, you will be responsible for generating recruitment opportunities for your respective practice area and furthering the brand awareness and service offering of Robert Half. For candidates, you will manage the full talent lifecycle, from initial pre-screen to internal interview, through to finalisation of permanent or contract placements. For clients, you will be responsible for new business development activity; maintaining and developing existing relationships, job order generation, understanding their requirements and advising and recruiting; accordingly, to include interviewing, presenting of profiles, negotiation of salaries and fees and post-placement care.</p><p>Your responsibilities will include:</p><ul><li>Candidate Management: Manage the entire talent lifecycle, ensuring a seamless and positive experience for individuals seeking new career opportunities. This process includes: pre-Screening: Conducting initial candidate assessments to evaluate qualifications, skills, and suitability for specific roles.</li><li>Internal Interviewing: Administering in-depth interviews to assess candidates' capabilities and alignment with our clients' needs.</li><li>Placement Management: Facilitating the placement process, for either permanent or contract roles, from inception to finalisation.</li><li>Client Engagement:In the context of client engagement, you play a pivotal role in developing and maintaining fruitful relationships with our valued clients. Your responsibilities encompass:</li><li>New Business Development: Proactively identifying and cultivating new client relationships to expand our client base.</li><li>Client Relationship Management: Nurturing and strengthening existing client relationships, ensuring a deep understanding oftheir evolving requirements.</li><li>Job Order Generation: Collaborating with clients to generate job orders that align with their staffing needs and objectives.</li><li>Consultative Recruitment: Advising clients on recruitment strategies, including candidate selection, profile presentation, and compensation negotiation.</li><li>Post-Placement Support: Providing ongoing care and support to both clients and candidates post-placement to ensure a successful and enduring partnership.</li><li>Perform other activities or duties as instructed, within the scope of your job position and work capabilities including: Social Media strategy: Building and maintaining a robust and appealing online brand presence, in line with Robert Half's social media strategy and cultural growth objectives, to network, build relationships and generate placement and sales opportunities.</li><li>Time Management &amp; Planning: Using the Salesforce Planner to establish robust call planning schedules to customers.</li><li>Events: Attending or hosting in-person/virtual client and candidate events to generate business opportunities.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Who you are:</span></strong></p><p>You have previous experience in recruitment experience. You are passionate about what you do and demonstrate drive and tenacity. You enjoy working collaboratively in a high-performing environment and are keen to pursue a career in a consultative and solution-orientated business. You embrace the training opportunities available and take ownership of developing your career. You are a critical thinker who can make quick, agile decisions with a determination to achieve the best outcome for all. You thrive in a results-oriented environment. The characteristics that make our consultants successful include:</p><ul><li>A naturally inquisitive approach to life and an appreciation for diverse perspectives</li><li>Well-developed interpersonal, influencing, and communication skills</li><li>A desire to work collaboratively</li><li>An eagerness to embrace and learn new technologies</li><li>The ability to adapt in an evolving environment</li><li>An ethical and growth-oriented mindset</li><li>Strong relationship and stakeholder management skills with a demonstrated ability to work with leaders at different levels of seniority</li><li>A natural agility to move fluidly and flexibly between tasks, demonstrating resilience</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Experience required:</span></strong></p><p>You will hold 3+ years working in recruitment.</p><p> </p><p><strong><span style="text-decoration: underline;">Base range:</span></strong><br />We offer a competitive base salary commensurate with your experience. The role has scope for between $80k - $90k plus an uncapped and transparent commission scheme.</p><ul><li>Wellness initiatives, including an in-house mental health platform, EAP, and a monthly wellness calendar</li><li>Industry-leading learning and development programs, including tailored career development and national and international mentorship programs</li><li>Access to the best technology to enable your success as a consultant, including a laptop, Salesforce, DOMO, various job board access, and the best tech infrastructure and marketing in the industry</li><li>Annual national and international recognition events, regular team and branch-centric events throughout the year</li><li>Opportunities for career mobility across our global network of offices</li><li>Our commitment to diversity, equity, and inclusion is demonstrated through our policies and programs, including employee network groups, and we offer progressive leave policies, paid charity leave, and loyalty leave</li><li>Our Corporate Social Responsibility initiatives include a matching gifts platform, Happy Hours Volunteering, and CSR committee</li></ul><p> </p><p><em>At Robert Half, inclusion is part of who we are. We welcome diverse perspectives and experiences - so you can bring your whole self to work and thrive in an environment where everyone belongs.</em></p><p> </p><p>If you're interested in joining our team, please apply and our Talent Acquisition team will be in touch for an initial chat if your background meets with this hiring criteria. Applicants must have full working rights in Australia/NZ or the relevant sponsorship.</p><img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci4wMDYzMy4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
  • 2025-09-10T01:02:54Z
Systems Administrator
  • Wangara, Western Australia
  • remote
  • Permanent placement
  • 110000 - 120000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="552"><p>Robert Half is working with a well-established organisation to recruit an ICT Systems Administrator. This role is a great opportunity for an experienced professional to take ownership of core infrastructure, cloud services, and security across a dynamic and growing business.</p><p> </p><p>The Role:</p><p>As the ICT Systems Administrator, you'll be responsible for maintaining and optimising the organisation's ICT infrastructure. You'll manage servers, networking, cloud environments, and security, while also mentoring support staff and assisting with escalated issues. This is a hands-on role with exposure to diverse technologies and the opportunity to work across both office and site environments.</p><p> </p><p>Key Responsibilities;</p><ul><li>Maintain server, networking, and cloud-based infrastructure</li><li>Oversee system backups, disaster recovery, and ICT security</li><li>Configure and maintain phone, VPN, and mobile device management systems</li><li>Administer Active Directory, Office 365, Azure AD, Intune, SQL Server, and VMware environments</li><li>Support escalated technical issues in line with SLAs</li><li>Provide mentorship and training to ICT support staff</li><li>Administer databases and ensure accurate documentation and asset management</li><li>Undertake site visits to deploy ICT equipment and resolve hardware/communications issues</li></ul><p> </p><p>About You:</p><p>You are an adaptable and technically skilled ICT professional with strong troubleshooting abilities. You're comfortable working both independently and collaboratively, with excellent customer service skills and a proactive approach to problem-solving.</p><p> </p><p>You'll bring:</p><ul><li>3+ years' experience in a similar ICT Systems Administrator role</li><li>Hands-on experience with VMware, Veeam, Microsoft Server/AD/Group Policy, O365, Intune, Azure AD, SQL Server</li><li>Strong networking skills across Cisco routers, HPE Aruba switches, and enterprise WiFi (e.g., Unifi)</li><li>Firewall administration experience (e.g., Cisco Umbrella)</li><li>Solid background in system documentation, record keeping, and asset management</li><li>Ability to work under pressure and manage competing priorities</li></ul><p> </p><p>Desirable:</p><ul><li>Degree or Certificate in IT/Computer Science</li><li>Microsoft, Cisco, or VMware certifications</li><li>Experience with scripting (PowerShell), SharePoint Online, or JD Edwards</li><li>Exposure to enterprise device management and automation tools (e.g., PDQ Deploy)</li></ul><p> </p><p>What's On Offer:</p><ul><li>A varied role with exposure to a wide range of infrastructure and cloud technologies</li><li>Supportive team environment with opportunities to mentor and grow</li><li>Competitive salary package and long-term career stability</li></ul><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QnJvZHkuRG9zZWsuODQwODkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-26T08:29:23Z
IT Support Coordinator
  • Dandenong, Victoria
  • remote
  • Contract/Temporary talent
  • 40 - 45 AUD / Hourly
  • <p><strong>The Company</strong></p><p>Our client is a well renowned service provider with excellent clients and exciting projects. They are going through a period of growth and require someone to coordinate their service desks to ensure all tickets are being taken care of. Our client embodies a collaborative, fun and hardworking environment where everyone is encouraged to express themselves. There are regular social events and great opportunity to grow and develop throughout the company.</p><p> </p><p><strong>The Role</strong></p><p>As the IT Support Coordinator, you will the 2IC to the Service Delivery Manager ensuring that all L1/2 tickets are being taken care of. You will be the first point of contact for any tickets that need to be resolved. It will be your responsibility to triage these tickets and ensure they go to the right engineers and ensure these tickets have been seen through.</p><p>More specific duties are highlighted below:</p><ul><li>Excellent Communication Skills</li><li>Highly organised for scheduling of engineers out on client sites.</li><li>First point of contact for clients</li><li>Triage tickets</li><li>Work to tight timelines</li><li>Monitoring active tickets and ensuring they are being looked after</li></ul><p> </p><p><strong>What's on offer?</strong></p><ul><li>The potential to convert to permanency.</li><li>An exceptional opportunity to make a positive impact on the department and the company.</li><li>A fast-paced, dynamic workplace where no two days are ever the same.</li><li>Ongoing professional development and mentoring by outstanding business leaders.</li><li>A company that promotes on merit, rewards excellence, and champions work-life balance.</li></ul><p> </p><p>This position is hiring immediately so if you are interested apply bellow, and if you want more information don't hesitate to call 03 9691 3661.</p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><h2>Ref: 06810-0013303929 NM</h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xMzY1MC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2025-09-23T05:40:39Z
Service Desk Analyst | 3-4 month contract
  • Sandringham, Victoria
  • remote
  • Contract/Temporary talent
  • 35 - 45 AUD / Hourly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is an opportunity to join a forward-thinking organisation showing continual growth in a frequently evolving market. You will be based in the heart of Melbourne CBD and have the opportunity to work with new technologies and interesting projects.</p><p>This role is 5 days onsite. There is not hybrid working option available.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this customer service focused role, you will be assisting with working through a backlog of tickets, providing end user support to over 650 users and devices and assisting with project support.</p><p>You will also play a key role in setting up and managing mobile devices, maintaining their Windows environment, monitor backups systems, packaging desktop applications and administering Windows Server, AD and Group Policy. </p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills &amp; Experience</span></strong></p><ul><li>Completed a relevant tertiary qualification or equivalent.</li><li>At least 2 years full time working experience.</li><li>Strong experience working supporting Windows 111 and administering Windows Server.</li><li>Strong experience managing Active Directory and Azure Active Directory.</li><li>Previous experience supporting and administering Office 365.</li><li>Mobile Device Management experience - AirWatch or Intune</li><li>Previous experience packaging desktop applications with SCCM or Intune is desirable.</li><li>Previous experience working on laptop/desktop/workstation deployments is desirable.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:06810-0013296478JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNjIyNzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-11T02:28:14Z
IT Support Specialist - 12 months contract
  • Adelaide, South Australia
  • remote
  • Contract/Temporary talent
  • 35.00 - 45.00 AUD / Hourly
  • <p>Robert Half is exclusively partnered with a growing Aged Care Provider in Australia, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia.<br /> * Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.<br /> * Troubleshooting and resolving issues related to <strong>Azure AD and Office 365</strong> applications.<br /> * Escalating issues to appropriate teams as necessary.<br /> * Potential involvement in upcoming projects, including <strong>SharePoint migration, automation initiatives, ERP/CRM support</strong>, and software upgrades.</li></ul><p>Details:</p><ul><li>Hybrid work arrangement in Adelaide.</li><li>Working in a Microsoft &amp; Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of a permanent role is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 2 IT Support role (MSP experience highly regarded)</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuNzAwMTMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-28T00:51:47Z
IT Support Specialist - 6 months contract
  • Brisbane CBD, Queensland
  • remote
  • Contract/Temporary talent
  • 40.00 - 50.00 AUD / Hourly
  • <p>Robert Half is exclusively partnered with a growing Real Estate organisation in Australia, and they are seeking an IT Support Specialist. In this role, you will be responsible for:</p><ul><li>Providing Level 1-2 <strong>helpdesk support</strong> to end users across Australia and New Zealand.</li><li>Visiting different sites as needed to deliver timely <strong>deskside support</strong> to end users.</li><li>Troubleshooting and resolving issues related to <strong>Azure AD and Office 365</strong> applications.</li><li>Escalating issues to appropriate teams as necessary.</li><li>Potential involvement in upcoming projects, including <strong>SharePoint migration, automation initiatives, ERP/CRM support</strong>, and software upgrades.</li></ul><p>Details:</p><ul><li>Hybrid work arrangement in Brisbane.</li><li>Working in a Microsoft &amp; Windows 11 environment.</li><li>Fulltime contract of 38 hours/ week.</li><li>Possibility of a permanent role is highly likely.</li></ul><p>Requirements:</p><ul><li>Proven experience in a Level 2 IT Support role (MSP experience highly regarded)</li><li>Decent knowledge of Azure Active Directory (<strong>Entra</strong>), <strong>Intune, </strong>ITIL practices and experience using an ITSM tool.</li><li>Proven <strong>deskside support</strong> experience in directly assisting end users.</li><li>Excellent <strong>customer service</strong>, communication and interpersonal skills.</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWF0dGhldy5sZWUuMTU0NzUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-14T23:01:31Z
2