<p><strong>The Company</strong></p><p>Our client is a long-established global leader in industrial drive technology, with a strong reputation for quality, innovation, and reliability. Supporting key industries across the market, the business offers a collaborative team culture, structured training, and genuine career development opportunities.</p><p><strong>The Role</strong></p><p>An opportunity is available for a technically minded and customer-focused Internal Sales Support professional to join a high-performing team in Perth or Sydney.</p><p>Working closely with the Internal Sales Team Lead and in partnership with external sales, this role is responsible for managing customer enquiries, preparing quotations, processing orders, and delivering an outstanding customer experience at every stage of the sales cycle.</p><p>This position would suit someone who enjoys working collaboratively, has a proactive mindset, and is looking to build a long-term career in sales support and customer service within a technical or industrial environment.</p><p>Key responsibilities include:</p><ul><li>Responding to customer enquiries in a professional, solutions-focused manner</li><li>Building strong customer relationships through proactive communication</li><li>Partnering with external sales to deliver a seamless customer experience</li><li>Preparing accurate and timely quotations</li><li>Converting quotations into orders with a strong focus on accuracy and responsiveness</li><li>Validating orders and providing clear customer confirmations</li><li>Liaising with internal teams, suppliers, and factories to support customer outcomes</li><li>Assisting with issue resolution and helping maintain strong client relationships</li><li>Supporting coordination of customer visits</li><li>Managing workflow to meet service expectations and response time targets</li><li>Maintaining accurate records across ERP and CRM systems</li><li>Supporting shared inbox management and workflow tracking</li><li>Contributing to continuous improvement initiatives</li></ul><p><strong>Your Profile</strong></p><p>To be successful in this role, you will bring technical aptitude and prior experience within a mechanical or industrial environment, along with a strong commitment to customer service and operational accuracy.</p><p>You will also demonstrate:</p><ul><li>Technical aptitude, with experience in a mechanical or industrial setting</li><li>The ability to quickly build product and systems knowledge</li><li>Confidence learning new tools, systems, and processes</li><li>Exceptional attention to detail and a high level of accuracy</li><li>Strong written and verbal communication skills</li><li>Emotional intelligence and a professional approach</li><li>The ability to build effective relationships with internal and external stakeholders</li><li>A customer-focused, proactive, and problem-solving mindset</li><li>The ability to manage multiple priorities in a fast-paced environment</li><li>A collaborative and team-oriented approach</li><li>Strong Microsoft Office skills, including Excel, Outlook, Word, and Teams</li></ul><p>Highly regarded:</p><ul><li>Experience in sales support or customer enquiry management</li><li>Exposure to the mining equipment, technology, and services sector or broader mining industry</li><li>SAP experience, particularly in order processing and pricing</li><li>Salesforce or other CRM exposure</li><li>Familiarity with industrial, mechanical, or engineering products</li><li>Experience working in a collaborative sales environment</li></ul><p> </p><p><em>Reference Number: (</em><em>60090-0013522049)</em></p><p><strong>This is an </strong><strong>on-site</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuMjg4NjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Opportunity</strong></p><p>Our client is a well-established, highly regarded <strong>membership-based organisation</strong> providing specialised services and support to its members across Australia.</p><p>Working within a transformation phase for the business, they are seeking support to provide exceptional frontline service while supporting the day-to-day administration of the organisation's membership function.</p><p>This is an excellent opportunity for someone who enjoys building relationships, solving problems and providing a high level of customer service, while also being comfortable working with systems, data and detailed administrative processes. <strong>This temporary assignment has the opportunity to go permanent.</strong></p><p><strong><br />The Role</strong></p><ul><li>Reporting to the Member Services Team Leader, you will act as an important first point of contact for members and support a broad range of enquiries and administrative activities across the full membership lifecycle.</li></ul><p><strong>Your responsibilities will include</strong>:</p><ul><li>Responding to member enquiries via phone and email in a professional and timely manner</li><li>Providing information and support regarding memberships, services, applications and account changes</li><li>Processing membership applications, amendments and other transactions</li><li>Maintaining accurate member records and updating information within the CRM</li><li>Managing follow-up actions and ensuring member enquiries are resolved efficiently</li><li>Supporting payments, contributions, refunds and other member-related transactions</li><li>Assisting with membership renewals and periods of increased activity</li><li>Supporting reporting, data preparation and general administration</li><li>Helping members navigate online portals, forms and resources</li><li>Identifying more complex enquiries and escalating these appropriately</li><li>Contributing to process improvements and maintaining a consistently high standard of member service</li><li>The position operates within an established governance and compliance framework, so accuracy, confidentiality and following procedures will be important.</li></ul><p><strong><br />About You</strong></p><ul><li>We are looking for someone who is <strong>warm, professional, organised and genuinely customer-focused</strong>. You will enjoy being part of a smaller team where everyone contributes and takes ownership of delivering a great member experience.</li></ul><p><strong>Ideally, you will bring:</strong></p><ul><li>2-3+ years' experience in member services, customer service, administration or a similar service-based environment</li><li>Strong written and verbal communication skills</li><li>Experience managing customer or member enquiries from initial contact through to resolution</li><li>Confidence working with CRM or customer/member management systems</li><li>Strong attention to detail and data accuracy</li><li>Intermediate Microsoft 365 skills</li><li>The ability to manage competing priorities and follow established processes</li><li>Sound judgement and the confidence to escalate more complex matters when required</li><li>A collaborative and flexible approach to working within a small team</li><li>Experience within a <strong>membership organisation, insurance, financial services or another regulated environment</strong> will be highly regarded.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number:</em> 06810-0013516608CIS</strong></p><p><strong>This is a fully onsite position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuMDQ2MjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Opportunity</span></strong></p><p>Our client is a long-established and highly respected Australian investment firm with a reputation built over generations for integrity, investment excellence and putting clients first.</p><p>The firm has cultivated deep and enduring relationships across a sophisticated investor base and is recognised for doing business the right way. Its culture is equally distinctive; collaborative, thoughtful and professional, with people trusted to make an impact, encouraged to develop and supported to build long-term careers.</p><p>As the business enters its next phase of growth, an opportunity has arisen for an experienced Senior Manager, Investor Relations & Growth to play a pivotal role in strengthening existing relationships and identifying new opportunities across the firm's investor and intermediary network.</p><p>This is a role for an individual who enjoys building and maintaining client relationships, understands the investment landscape and can combine genuine relationship-building with commercial judgement.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting into senior leadership, the selected candidate will take ownership of a broad Investor Relations & Growth mandate spanning sophisticated investors, SMSFs, Financial Planners, accounting and professional partner firms, as well as selected organisations across the for-purpose and not-for-profit sector.</p><p>They will be both a senior relationship manager and a commercial leader; trusted to deepen existing relationships, identify opportunities for growth and represent the firm with credibility across a diverse stakeholder base.</p><p>Importantly, they will become a trusted adviser to clients and partners, working closely with internal investment, compliance and operational teams to ensure the client experience is consistently exceptional.</p><p>The appointed candidate will also lead and develop a small, high-performing team, creating an environment of accountability, collaboration and continuous development.</p><p><strong><span style="text-decoration: underline;">Key responsibilities</span></strong></p><ul><li>Build and deepen long-term relationships with Financial Planners, sophisticated investors, SMSFs and other strategic stakeholders.</li><li>Act as a trusted adviser, understanding client objectives and connecting them with appropriate investment solutions and insights.</li><li>Identify and develop opportunities to grow relationships, assets and the firm's broader market presence.</li><li>Represent the firm externally with credibility, professionalism and a clear understanding of its investment philosophy and client proposition.</li><li>Develop relationships with strategic partner organisations, including professional services, for-purpose and not-for-profit organisations.</li><li>Lead, coach and mentor a small, experienced team, supporting their development and performance.</li><li>Work closely with investment, operations and compliance teams to deliver a seamless client experience.</li><li>Ensure all activity is undertaken within AFSL requirements, internal governance frameworks and the firm's high standards of conduct.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will be an experienced relationship professional from financial services, ideally with exposure to investments, wealth management, funds management or an adjacent environment.</p><p>You will combine commercial instinct with sound judgement and genuine relationship-building ability. Of greatest significance is your ability to build a relationship and trust with sophisticated stakeholders, understanding their needs and create enduring partnerships.</p><p><strong>You will ideally bring:</strong></p><ul><li>Proven experience managing relationships with Financial Planners, HNW/SMSF investors, institutional-style clients or comparable sophisticated stakeholders.</li><li>Strong commercial and stakeholder management capability, with a track record of growing and retaining important relationships.</li><li>A sound understanding of financial services regulation, including AFSL obligations and governance requirements.</li><li>Strong written and verbal communication skills and the confidence to engage with a diverse range of stakeholders.</li><li>Experience leading, mentoring or developing others, or the capability and desire to step into a broader leadership role.</li><li>A genuine interest in investments, markets and the broader financial services landscape.</li></ul><p>In addition, you will be intellectually curious, commercially minded and highly credible, with the maturity to build relationships at senior levels without relying on a hard-sell approach.</p><p><strong>You will be someone who:</strong></p><ul><li>Puts clients and long-term relationships ahead of short-term wins.</li><li>Operates with integrity and is comfortable making principled decisions.</li><li>Is naturally curious and interested in understanding what matters to clients and partners.</li><li>Builds trust quickly and communicates with authenticity.</li><li>Works collaboratively and brings others with them.</li><li>Has high standards and takes pride in doing things properly.</li><li>Enjoys developing people and contributing to a positive, high-performing team culture.</li></ul><p>This is a rare opportunity to join an established firm with an exceptional reputation and a genuinely distinctive culture at an important point in its evolution.</p><p>You will have the autonomy and influence to shape the firm's Investor Relations & Growth agenda, while working alongside experienced professionals across investment, operations and leadership.</p><p>For the right person, this represents an exceptional opportunity to build something enduring, have meaningful influence and develop a long-term career with a firm that genuinely values its people and its relationships.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013416282-PM</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS43MDEyOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p>Our client is a well-established, multi-entity Australian product-based organisation operating across both commercial B2B and consumer B2C channels nationwide. The company delivers specialised corporate and commercial solutions across Australia.</p><p>Reporting directly to the Chief Financial Officer, this permanent <strong>Senior Financial Accountant / Group Financial Accountant</strong> role takes full ownership of end-to-end month-end procedures, group consolidations, intercompany accounting, and project margin analysis across four operating entities.</p><p>Located in Southern Sydney with flexible start/finish times and hybrid work options, this position offers an exceptionally collaborative, down-to-earth team environment and direct executive engagement.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Group Accounting & Consolidations:</strong> Lead end-to-end month-end closing across 4 entities, managing group consolidations and intercompany reconciliations.</li><li><strong>Project Accounting & Margin Analysis:</strong> Track project WIP, job costing, operational expenditure, and commercial margin performance.</li><li><strong>Financial Control & Compliance:</strong> Maintain general ledger integrity, balance sheet reconciliations, and statutory reporting requirements.</li><li><strong>Commercial & Operational FP&A:</strong> Assist the CFO with budgeting, forecasting, cash flow management, and operational business partnering.</li></ul><p><strong>What We Are Looking For:</strong></p><ul><li>2-3+ years of commercial financial accounting experience (CPA/CA qualified or currently pursuing).</li><li>Hands-on exposure to multi-entity accounting, intercompany transactions, or project cost tracking.</li><li>Strong proficiency in modern cloud accounting software (Xero, MYOB, or similar ERP/CRM platforms).</li></ul><p>Apply today!</p><p>Applications will be accepted by submitting your CV directly via email to Lewis Parker on <strong>[email protected]</strong></p><p>Please note that due to high application volumes, personal responses may not be possible for every applicant.</p><p>Reference Number: 06800-0013505403</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/TGV3aXMuUGFya2VyLjcxNjc4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Category Specialist - Technology & Indirects</strong></p><p>Robert Half is partnering with a major Western Australian organisation to recruit a permanent Category Specialist - Technology & Indirects.</p><p>This is an opportunity for an experienced procurement and contracts professional with strong technology category experience to take ownership of end-to-end sourcing, contracting and supplier management across technology and indirect spend.</p><p>The role will work closely with internal stakeholders and strategic suppliers to develop category and sourcing strategies, negotiate fit-for-purpose commercial agreements and drive strong procurement outcomes.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Lead end-to-end sourcing, evaluation, negotiation and contract award activities.</li><li>Develop fit-for-purpose contracts for technology and indirect scopes of work.</li><li>Manage contracts post-award, including claims, variations, change requests, milestone payments and contract securities.</li><li>Develop and deliver sourcing and category plans aligned with business requirements.</li><li>Manage supplier relationships across core and strategic technology markets.</li><li>Identify category improvement opportunities through market analysis, category planning and stakeholder engagement.</li><li>Analyse commercial proposals and undertake commercial due diligence.</li><li>Support procurement outcomes relating to ESG, supply security and social licence requirements.</li><li>Ensure procurement policies, procedures and governance requirements are followed.</li><li>Complete relevant WA Government procurement reporting requirements.</li><li>Partner with stakeholders across the organisation to improve procurement and supplier outcomes.</li></ul><p><strong>About You</strong></p><p style="display: inline !important;">You will have a strong background in procurement, category management and commercial contracting, ideally with direct experience across technology and indirect categories.</p><p>You will bring:</p><ul><li>A suitable degree qualification in business, commerce, quantity surveying, legal or a related discipline.</li><li>Minimum five years' experience in a similar procurement, category or contracts role.</li><li>Strong experience negotiating, documenting, managing and closing out commercial contracts.</li><li>Experience with ERP systems and Procure-to-Pay (P2P) processes.</li><li>Strong stakeholder and supplier relationship management experience.</li><li>Experience analysing and conducting due diligence on commercial proposals.</li><li>Knowledge of category management principles, tools and techniques.</li><li>Proven commercial negotiation skills.</li><li>Strong contract administration experience.</li><li>Strong written and verbal communication skills.</li><li>Ability to travel within Western Australia as required.</li></ul><p>Experience developing and executing technology category strategies and knowledge of technology contracting models will be highly regarded.</p><p>Applicants must reside in Perth, Bunbury, Albany or Esperance and hold Australian citizenship or permanent residency. A current Western Australian driver's licence is also required.</p><p> </p><p><em>Reference Number: </em>60090-0013513066</p><p><strong><em> </em></strong><strong><em> </em></strong></p><p><strong>This is a</strong> <strong>hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuMjA3MzIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">