<p><strong>Make a Strategic Impact in Member-Focused Superannuation</strong></p><p>Are you an experienced insurance or product professional with a passion for improving member outcomes in superannuation? This is a rare opportunity to join a <strong>purpose-driven fund</strong> and play a central role in managing and evolving its group insurance offering.</p><p>This permanent position sits within a dynamic Strategy team, reporting to the Executive Manager, Strategy and Product, and offers the chance to lead both <strong>operational delivery</strong> and <strong>strategic transformation</strong> of a key member benefit.</p><p><strong>About the Opportunity</strong></p><p>In this role, you'll take ownership of the day-to-day and long-term performance of a comprehensive group insurance product. You'll shape product design and delivery, manage insurer relationships, lead reform initiatives, and ensure regulatory and trustee compliance - all while enhancing value for members.</p><p>This is a <strong>broad, influential role</strong> that combines elements of product management, governance, analytics, and transformation across a collaborative cross-functional environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the strategic management of group insurance offerings across the fund</li><li>Collaborate on product design, reform delivery, and strategic initiatives</li><li>Manage insurer relationships, pricing, contracts, and product performance reviews</li><li>Ensure regulatory compliance and trustee obligations are met</li><li>Generate insights using product and claims data to improve member outcomes</li><li>Liaise with internal and external stakeholders to improve the member experience (e.g. onboarding, claims process)</li><li>Lead or contribute to training, internal communications, and governance reporting</li><li>Monitor market trends, competitor activity, and regulatory changes</li><li>Support the fund's broader product transformation agenda</li></ul><p><strong>What You Bring</strong></p><ul><li>3+ years' experience in group insurance, superannuation, or financial services</li><li>Strong understanding of insurance product lifecycle and related regulatory frameworks (APRA, ASIC, SIS Act, disclosure obligations)</li><li>Experience working with insurers, fund administrators, and internal strategy or compliance teams</li><li>Proven ability to manage product strategy and/or transformation projects</li><li>Excellent written and verbal communication skills, with experience preparing reports for committees or boards</li><li>Bachelor's degree in business, law, commerce, or finance (required)</li><li>RG146 accreditation (desirable)</li></ul><p><strong>Why Join?</strong></p><ul><li><strong>Purpose-Driven Organisation:</strong> A profit-to-member fund committed to helping Australians retire with dignity</li><li><strong>Diverse, Impactful Role:</strong> Contribute to strategy, delivery, compliance, and innovation across a member-critical product</li><li><strong>Collaborative Culture:</strong> Work alongside leaders who value integrity, service, and collaboration</li><li><strong>Strategic Growth Phase:</strong> Help shape and modernise a product offering during a time of change and opportunity in the industry</li></ul><p> </p><p><strong>This is a </strong>hybrid <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjM0NTkwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is one of Australia's leading superannuation funds, situated in a gorgeous open plan office in the CBD with a hybrid model offered. They are developing an in-department Training function for their Insurance branch, to ensure continuous development opportunities for employees and service excellence is provided to members.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Reporting to the Senior Manager, Insurance Delivery & Performance, this is a newly created role looking for a strategic, innovative and hands on L&D professional, who can utilise their existing technical knowledge within Superannuation, Insurance, Claims and/or Underwriting to enhance department performance. You will have one direct report - an experienced Training Specialist, to support with the delivery.</p><p>This role is Monday-Friday, 60% in office, 40% from home per week. </p><p><strong><span style="text-decoration: underline;"><br />Duties</span></strong></p><ul><li>Identify group and individual training needs and opportunities on an ongoing basis, through various gap analysis and feedback methods</li><li>Design, develop and deliver best practice, role-based training plans</li><li>Develop and deliver or coordinate the delivery of group training in line with strategic objectives to create consistent, effective and efficient insurance related interactions</li><li>Implement effective learning methodologies, such as e-learning, classroom training, workshops, and coaching, to meet the diverse learning styles of team members</li><li>Lead a Training Specialist who deliver training and coaching to ensure consistency with the structured training plan and its objectives.</li><li>Analyse the effectiveness of training programs and review delivered training programs, themes, observations and areas for improvement</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in a senior Training/Learning & Development role, with a focus on strategy, assessment and through to delivery, ideally within Superannuation - <strong>essential</strong></li><li>Previous experience & strong knowledge base within either Superannuation, Insurance, Claims and/or Underwriting - <strong>highly desirable </strong></li><li>Proven management or leadership expertise with at least one direct report</li></ul><p><strong><span style="text-decoration: underline;"><br />Culture & Benefits</span></strong></p><ul><li>Work for an industry leader!</li><li>Take ownership of an internal function and develop it end to end!</li><li>Hybrid working model offered!</li><li>Attractive additional leave entitlements offered!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em> <em>06810-0013300945KB </em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNTQ2ODQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Role</strong></p><p><br /> A leading ASX/HKEX-listed resources company is seeking a Risk and Business Analytics Specialist to join its Risk & Audit team. This role plays a critical part in supporting enterprise risk management (ERM) activities and managing the day-to-day operation of the insurance function.</p><p> </p><p><strong>The Opportunity</strong></p><p>Reporting to the Manager, Risk & Insurance, you will:</p><ul><li>Support the implementation of enterprise risk and opportunity management, including risk assessments, workshops, reporting, and ERM systems.</li><li>Contribute to risk reporting, key risk indicators, and annual reviews in line with ASX and HKEX requirements.</li><li>Assist with renewal and management of the corporate insurance program, working with internal stakeholders, brokers, and external providers.</li><li>Support the development of risk financing strategies and provide insurance and risk information to senior stakeholders.</li><li>Coordinate claims management, insurance surveys, and broker tenders.</li><li>Provide administrative support to the Risk & Audit leadership team as required.</li></ul><p> </p><p><strong>About You</strong></p><p>We are looking for someone with:</p><ul><li>A degree in business, finance, engineering, science, or ICT (professional designations such as CPRA / CPRM, GIA, CA/CPA highly regarded).</li><li>1-4 years' experience in risk management, risk analysis, or auditing.</li><li>Familiarity with ISO31000 and risk management methodologies.</li><li>Strong communication, stakeholder engagement, and organisational skills.</li><li>High proficiency with Microsoft Office, particularly Excel (data analysis), PowerPoint, and Word.</li></ul><p> </p><p><strong>Desirable skills include:</strong></p><ul><li>Experience managing insurance contracts and renewals.</li><li>Exposure to listed company environments or multi-cultural workplaces.</li><li>Data analytics/dashboards (Alteryx, Power BI) or SAP experience.</li><li>Chinese (Mandarin) language fluency.</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>Opportunity to work with a listed resources company and gain exposure to enterprise-wide risk and insurance operations.</li><li>Be part of a collaborative, professional team that values initiative, flexibility, and results.</li><li>Contribute to meaningful projects that shape corporate governance and shareholder reporting.</li></ul><p> </p><h4>This is a hybrid position.</h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFjay5oYXNsYW0uOTE4MDcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Your Opportunity</strong> </p><p>Join a thriving global organization where you will receive career development from experience leadership and where you will join a business who recognize the need for work-life balance. </p><p>The company has a culture of inclusion and continuous learning, offering you extensive training and development opportunities including fully funded courses that can be studied on your own time and at your own pace.</p><p>This isn't just a strong business, it's also recognised as a great place to work. The division you'll be part of consistently ranks highest in employee engagement across the organization. </p><p>In addition, you will enjoy 2 days WFH along with flexible start/finish. </p><p>They're an equal opportunity employer committed to creating an inclusive environment for all employees. They value diversity in all forms, and we welcome applicants from all backgrounds, experiences, and identities. </p><p>You'll become an integral part of a collaborative four-person receivables team, supporting operations across Australia and international regions. You'll play a key role in managing client relationships and ensuring timely collections. </p><p><strong>Your responsibilities will include:</strong><strong> </strong></p><ul><li>Provide support to the business in all customer credit-related matters, including setting credit limits and determining appropriate payment terms.</li><li>Manage the full end to end AR process including onboarding of new clients, daily bank allocation</li><li>Assess customer creditworthiness, identify potential credit risks, and recommend effective risk mitigation strategies.</li><li>Manage customer claims, disputes, and credit notes to ensure prompt and accurate resolution.</li><li>Process incoming payments and perform accurate reconciliation of customer accounts.</li><li>Proactively engage with customers to ensure timely payments in accordance with agreed terms via email and phone.</li><li>Act as the main point of contact for communication between customers and relevant stakeholders.</li><li>Support the reconciliation of intercompany transactions.</li><li>Ensure internal controls are effectively implemented and maintained across all AR-related activities.</li><li>Contribute to the development and implementation of Accounts Receivable (AR) processes, policies, procedures, authorisation limits, and related documentation.</li><li>Responsible for managing a portfolio of clients and respective ledger debit recovery<strong> </strong></li></ul><p><strong>About You</strong><strong> </strong></p><p>To excel in this role, you should possess the following skills and experience: </p><ul><li>Minimum of 2 years of end to end AR experience.</li><li>Experience of making collection calls with strong communication.</li><li>Intermediate excel understand (V look ups and Pivot table).</li><li>An eye for continuous improvement.</li><li>A strong team player.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Enhanced paid parental leave</li><li>Loyalty leave recognising long-term service</li><li>Above-industry superannuation contributions</li><li>Funded training and development opportunities</li><li>A diverse and inclusive workplace culture</li><li>Career development within a globally respected organisation</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Maria Saavedra on <a href="mailto:[email protected]">[email protected]</a>, myself Wade Randle <a href="mailto:[email protected]">[email protected]</a> or by pressing the Apply button.</p><p><strong><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuMzMyNDQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
