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5 results for Claims Administrator jobs

Senior Claims Officer
  • Sydney CBD, New South Wales
  • remote
  • Contract/Temporary
  • 70000 - 90000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p>We are currently partnering with a leading provider of administration and financial services solutions to the superannuation and insurance sector, seeking an experienced <strong>Senior Claims Case Officer</strong> to join their team.</p><p>This role is ideal for an experienced claims professional who is confident managing <strong>complex insurance claims within a superannuation environment</strong>, while supporting junior team members and maintaining strong relationships with internal and external stakeholders.</p><p> </p><p><strong>THE ROLE</strong></p><p>You will be responsible for managing a portfolio of complex insurance claims from lodgement through to resolution, ensuring compliance with regulatory requirements and delivering a high level of service to members and beneficiaries.</p><p>Key responsibilities include:</p><ul><li>Managing <strong>end-to-end insurance claims</strong> including <strong>Death, TPD, Income Protection and related benefit claims</strong></li><li>Assessing claims and reviewing recommendations prior to trustee determination</li><li>Liaising with insurers, trustees, beneficiaries and other stakeholders throughout the claim lifecycle</li><li>Investigating and resolving <strong>complex or escalated claims enquiries</strong></li><li>Ensuring claims are processed in line with <strong>SLA requirements, regulatory frameworks and industry codes</strong></li><li>Supporting and mentoring junior team members where required</li><li>Managing sensitive conversations with members and beneficiaries with <strong>empathy and professionalism</strong></li><li>Maintaining accurate documentation and claim records</li><li>Identifying opportunities for <strong>process improvement</strong> across claims processes and systems</li></ul><p> </p><p><strong>ABOUT YOU</strong></p><p>You will bring strong experience within <strong>superannuation or life insurance claims administration</strong>, along with the ability to manage complex cases and stakeholder relationships.</p><p>Key skills and experience:</p><ul><li>Experience managing <strong>insurance claims within superannuation</strong></li><li>Strong understanding of <strong>Death, TPD and Income Protection claims</strong></li><li>Knowledge of <strong>SIS Act, Life Insurance Code or Superannuation industry frameworks</strong> highly regarded</li><li>Ability to manage a portfolio of claims <strong>independently and within SLA timeframes</strong></li><li>Excellent <strong>written and verbal communication skills</strong></li><li>Strong attention to detail and ability to manage sensitive conversations</li><li>RG146 qualification (or willingness to obtain)</li></ul><p> </p><p><strong>WHY APPLY</strong></p><ul><li>Opportunity to work with a <strong>leading organisation within the superannuation administration sector</strong></li><li>Exposure to <strong>complex and meaningful claims work</strong></li><li>Collaborative and supportive team environment</li><li>Contract opportunity with <strong>immediate start available</strong></li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em>06800-0013221283</p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/cm9iZXJ0YS5ibGFja2ZvcmQuMDkyMTMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-16T04:45:28Z
WHS Administrator - Part Time!
  • Melbourne, Victoria
  • remote
  • Permanent placement
  • 53000 - 53000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This organisation is a home to some of the best know retail brands in Australia! </p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>This role will assist the Group WHS Manager with day-to-day administration activities, to ensure team members WHS concerns are managed in line with internal process and procedures.</p><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><ul><li>Conduct daily Safety inbox reviews, escalating urgent WHS matters and ensuring legislative compliance.</li><li>Manage claims and Return-to-Work processes, supporting injured team members and coordinating suitable duties to minimise Lost Time Injuries (LTI).</li><li>Review and monitor incident reports, identifying hazards, risks and improvement opportunities with the WHS Manager and stakeholders.</li><li>Support implementation and continuous improvement of the Work Health and Safety Management System and WHS strategies.</li><li>Assist with WHS reporting, audits, HR Hub content maintenance, and coordination of health, safety and wellbeing initiatives.</li></ul><p><strong><em>This role is part-time (3days a week) based on site.</em></strong></p><p><strong><em>Please note this is a permanent opportunity and only candidates with full work rights in Australia will be contacted. </em></strong></p><p><br /> <strong><span style="text-decoration: underline;">Culture &amp; Benefits</span></strong></p><p>The office has a great culture with supportive and inclusive team environment. They also offer generous staff discounts across all their brands.</p><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: 06810-0013396273CS</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS44MTYxMS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-03-05T04:39:10Z
Claims Officer
  • Melbourne CBD, Victoria
  • remote
  • Permanent placement
  • 75000 - 85000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established and values-driven organisation operating within the Not-for-Profit (NFP) sector. With a strong focus on community impact and service excellence, they play a vital role in supporting individuals and families across Australia.</p><p>Due to increased workload, they are seeking an experienced Accounts Officer to join their collaborative finance team on an immediate basis. This is an excellent opportunity to contribute to a purpose-led organisation while utilising your strong transactional accounting skills.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>An exciting opportunity has become available for a detail-oriented Claiming Officer to join a growing organisation within the NDIS industry. This role plays a key part in ensuring the accurate claiming, reconciliation, and recovery of SDA revenue in line with NDIA requirements.</p><p>Reporting into the operations function, you will be responsible for preparing and submitting SDA claims, reconciling payments, and investigating any discrepancies to ensure revenue is accurately captured and recovered. You will also maintain robust records to support compliance and audit readiness while working closely with both internal teams and external stakeholders.</p><ul><li>Preparing, submitting, and managing SDA claims in accordance with current SDA pricing arrangements and NDIA operational guidance</li><li>Ensuring claims accurately reflect participant eligibility, funding approvals, dwelling enrolment, design category, and building details</li><li>Reconciling SDA invoices against NDIA remittance advice and payment reports</li><li>Investigating rejected, reduced, or delayed claims and actively following up outstanding payments</li></ul><ul><li>Maintaining accurate and auditable records to support compliance and audit requirements</li><li>Liaising with SIL providers, support coordinators, participants, and NDIA representatives regarding SDA claims</li><li>Collaborating with internal finance, development, and asset management teams</li><li>Producing regular reports on SDA revenue performance, claim status, and recovery outcomes</li><li>Identifying trends and opportunities to improve claiming processes and outcomes</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a highly organised and detail-driven professional with strong reconciliation and problem-solving skills. You enjoy working with data, ensuring accuracy, and collaborating with stakeholders to resolve issues and improve processes.</p><p>You will bring:</p><ul><li>Experience reconciling invoices and payments, ideally within a regulated or compliance-driven environment</li></ul><ul><li>Strong attention to detail and the ability to maintain accurate financial records</li><li>Excellent written and verbal communication skills with the ability to liaise with a range of stakeholders</li><li>Strong organisational skills and the ability to manage multiple claims and follow-ups simultaneously</li></ul><p>Highly regarded but not essential:</p><ul><li>Understanding of SDA Rules, SDA Pricing Arrangements, and NDIA claiming processes</li><li>Experience using NDIA portals, payment reports, or remittance advice</li><li>Previous experience supporting audits or compliance reviews</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em><em>06810-0013401504 - ST</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjc1MzU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-03-13T04:00:42Z
Accounts Receivable/Claims Officer | $80k + S | Maternity Leave
  • Sunshine, Victoria
  • remote
  • Contract/Temporary
  • 80000 - 85000 AUD / Yearly
  • <p><strong>The Company</strong></p><p>Robert Half is proud to be partnering exclusively with a nationally operating construction company renowned for their values and purpose driven culture.</p><p> </p><p> </p><p><strong>The Role</strong></p><p>We are seeking a skilled <strong>Accounts Receivable / Claims Officer </strong>who thrives in a dynamic environment, combining precision, collaboration, and initiative. You'll manage day-to-day receivables and claims, maintain consistent cash flow, and ensure prompt issue resolution while contributing to ongoing process improvements within an evolving finance team.</p><p> </p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Managing invoices linked to Project</li><li>Verification of invoices and ensuring they are tracked through portals</li><li>Following up overdue accounts and monitoring Aging reports</li><li>Resolving disputes in a timely and effective manner</li><li>Cash flow forecasting and bad debt minimization</li><li>Liaising with internal and internal stakeholder - building positive relationships</li><li>Supporting finance and administration teams during system and process changes driven by reforms</li><li>Ad-hoc support within the finance function</li></ul><p> </p><p><strong>Your Profile</strong></p><p>You are an experienced AR professional with strong knowledge of project-based billing and a proactive approach to accounts management. Your strengths lie in organisation, communication, and stakeholder engagement. You combine independence with teamwork and take pride in delivering accurate, timely results.</p><p>To excel in this role, you should possess:</p><ul><li>Minimum 3 years' experience in a similar AR role</li><li>Experience in project or construction-based accounting</li><li>Excellent organisational and time management skills</li><li>Strong communication and attention to detail</li><li>Comfortable working full-time on-site (5 days per week)</li><li>Flexible, collaborative, and self-motivated</li></ul><p> </p><p> </p><p><strong>Apply Today</strong></p><p>If you are looking for new and exciting role in AR - please apply now!</p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><strong><em>Reference Number: 06810-0013387401 - LB</em></strong></p><p>This is an on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bGFjaGxhbi5icm93bi42NDQ4Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
  • 2026-02-19T02:58:25Z
Assistant Accountant
  • Richmond, Victoria
  • remote
  • Permanent placement
  • 65000 - 70000 AUD / Yearly
  • <p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established family office experiencing steady growth and expansion. Due to continued success, they are seeking an Assistant Accountant to play an integral role in the accurate delivery of key financial processes.</p><p>Located walking distance from Richmond Train Station, this organization pride themselves on working with organizations focused on sustainability, investing in ventures that align with their mission and values.</p><p>This could be an exciting opportunity for a recent accounting graduate looking for a dynamic and supportive work environment to enhance their experience and career.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Reporting directly to the Finance Manager, you will assist in managing the financial processes for their business and investment entities. This will include:</p><ul><li>Process end-to-end accounts payable and receivable</li><li>Manage weekly payment runs, ensuring timely and accurate payments</li><li>Support month-end closing processes including balance sheet reconciliations, and reconciling bank accounts, credit cards, and expense claims</li><li>Assist with GST, PAYG, and FBT lodgements</li><li>Assist with financial year-end processes including preparation of financial statements, audit &amp; tax compliance</li><li>Support with payroll processing, including assisting with Workcover, Payroll Tax, Superannuation requirements.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Tertiary Qualification in Accounting</li><li>Minimum 6 months' experience in a similar role</li><li>Excellent attention to detail and ability to manage multiple tasks efficiently</li><li>Strong communication skills with the ability to liaise with internal and external stakeholders</li><li>Ability to work independently and contribute to a collaborative team environment</li><li>Proficient in Microsoft Office Suite</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">What's on offer?</span></strong></p><ul><li>An outstanding opportunity to make this role your own.</li><li>A business with an excellent reputation and forward-thinking outlook.</li><li>A fast-paced, dynamic role</li><li>Ongoing professional training and development.</li><li>A work environment where your initiative and innovation will be rewarded.</li><li>A flexible workplace where work-life balance is actively promoted.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Reference Number: 06810-0013385178 - LS</p><p> </p><p><strong>This is a </strong><strong><span style="text-decoration: underline;">on-site</span></strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjM4MjUxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-02-15T22:39:01Z