<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is within the direct-to-consumer retail space.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Within this role you will be responsible for:</p><ul><li>Overseeing HR operations for operational employees</li><li>Managing recruitment for temporary workers and partnering with agencies</li><li>Supporting onboarding and offboarding across the business</li><li>Acting as the first point of contact for HR and employee enquiries</li><li>Supporting leaders with day-to-day people matters and workforce needs</li><li>Managing salary reviews, performance reviews, and performance management</li><li>Handling employee relations and supporting IR-related matters</li><li>Processing and overseeing payroll</li><li>Building and maintaining HR frameworks, policies, and the employee handbook</li><li>Streamlining HR processes, including contracts, systems, and policy updates</li><li>Strengthening leadership capability through coaching and support</li><li>Partnering with senior leaders to support people strategy during growth identifying gaps and implementing practical solutions</li><li>Supporting change and transformation initiatives across the business</li><li>Driving employee engagement, wellbeing, and inclusion initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful in this role, you will have:</p><ul><li>5+ years' experience in a senior generalist HR role, ideally within an operational, blue-collar or manufacturing environment</li><li>Strong knowledge of Australian employment legislation, IR and modern awards</li><li>Experience supporting operational teams with diverse workstyles and shift patterns</li><li>Confidence managing performance conversations, employee relations and investigations</li><li>Experience delivering end-to-end recruitment and partnering with agencies for volume or operational hiring</li><li>Payroll experience, or the ability to confidently oversee and review payroll processes</li><li>A proven ability to build trusted relationships with leaders and employees at all levels</li><li>Experience developing and improving HR policies, processes and frameworks</li><li>Confidence supporting change, growth and transformation, aligning people initiatives with business needs</li><li>Tech-savvy mindset, with experience using HRIS, payroll systems and digital tools to support HR operations</li><li>Australian Citizenship or Permanent Residency, with the ability to move from a temporary to permanent position</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em></strong><strong>06810-0013374455BS</strong></p><p><strong><em> </em></strong></p><p><strong>Please note this is a fully on-site</strong> <strong>position</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjI3NjA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We are recruiting for a global distribution organisation operating within regulated markets. They are seeking an experienced <strong>Operations Manager</strong> to lead and transform its ANZ logistics and supply chain operations. This is a senior, hands-on leadership role with a clear mandate to deliver a major national 3PL transition, followed by longer-term optimisation across the end-to-end supply chain.</p><p>Reporting into the <strong>Operations & Finance Director</strong>, this role is critical to ensuring operational excellence, service continuity and sustainable growth during a period of significant change.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>The Operations Manager is responsible for the efficient and effective management of logistics operations across Australia and New Zealand, including <strong>Supply Chain & 3PL Management, Demand Planning, Procurement and Shipping</strong>.</p><p>You will lead a team of operational specialists (Supply Chain, Purchasing and Demand Planning Team Leads) and work closely with senior stakeholders locally and across APAC.</p><p>This role is suited to someone comfortable working "in the trenches" while driving structural improvement and embedding best practice.</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Own the implementation and delivery of a National 3PL transition</li><li>Align internal and external stakeholders during a high-engagement change environment</li><li>Execute the ANZ operational strategy and drive continuous improvement</li><li>Post-transition you will lead logistics and transport optimisation</li><li>Conduct a full review of New Zealand logistics and RFP</li><li>Review of customs clearance and trade compliance options</li><li>Improving procurement cadence and inventory discipline</li><li>Reducing commercial involvement in operational tracking</li><li>Transport consolidation and end-to-end supply chain efficiency</li><li>Manage operational change including M&A integration, new supplier/customer onboarding and regulatory change</li><li>Oversee MRP and inventory management, improving DIO and stock accuracy</li><li>Lead S&OP processes with commercial stakeholders</li><li>Analyse shipping trends and identify cost and efficiency opportunities</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>10+ years' experience in senior operations or distribution leadership roles</li><li>Deep expertise in supply chain, logistics, warehousing and 3PL environments within regulated industries (chemicals, pharma, healthcare or food also highly regarded)</li><li>Strong understanding of WMS, EDI and end-to-end logistics movements</li><li>Proven leadership of teams within complex, international supply chains</li><li>Experience with ANZ and global trade and customs compliance</li><li>You are a strategic thinker with a highly practical, delivery-focused approach</li><li>Comfortable leading change in mid-transition environments</li><li>Strong commercial and financial acumen</li><li>Analytical, data-driven and solutions-focused</li><li>Collaborative, personable and effective with long-tenured teams</li><li>Confident stakeholder manager across local, regional and global groups</li><li>Willingness to travel within ANZ as required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. For further information contact Hollie on (03) 9239 8116.</p><p> </p><p><em>Reference Number: 06830-0013382471</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMzI0NTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Leading logistics and supply chain specialist, currently undergoing a period of significant digital transformation. To support their next phase of growth, we have engaged a NetSuite vendor partner to implement, end-to-end ERP solution that will unify their financial and operational functions. This role will be reporting directly to the project sponsor on a 9 month assignment.</p><p> </p><p><strong>The Role</strong></p><p>We are seeking a Hands-on Functional Project Manager to take ownership of their NetSuite implementation. This is not a "high-level" coordination role; we need a specialist who can dive into the functional design, bridge the gap between our Finance team and the technical vendor, and ensure the system is built for financial rigour while "getting into the weeds"</p><p>Key responsibilities include:</p><ul><li>Functional Leadership: Acting as the primary internal point of contact for the implementation partner, ensuring all business requirements are accurately translated into the NetSuite environment.</li><li>Finance Architecture: Leading the design of the Chart of Accounts, multi-subsidiary consolidations, and complex tax requirements within the new system.</li><li>Project Governance: Managing the project lifecycle from discovery through to UAT, training, and go-live, with a strict focus on budget, scope, and timeline.</li><li>Data & Reporting: Overseeing the mapping and migration of legacy financial data and designing custom SuiteAnalytics/Power BI dashboards for executive reporting.</li><li>Change Management: Facilitating workshops with Finance SMEs and operational leads to ensure seamless adoption of new automated workflows.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>You are a rare hybrid of a qualified Finance professional and a seasoned ERP Project Manager. You have a deep understanding of how a business operates and a proven track record of delivering successful NetSuite transformations.</p><p> To be successful in this role, you will have:</p><ul><li>Financial Foundations: A CPA or CA qualification is highly regarded. You must have a strong grasp of General Ledger structures, P&L reporting, and month-end processes.</li><li>NetSuite Expertise: Previous experience leading at least one full-cycle NetSuite implementation, preferably within a logistics, distribution, or high-volume inventory environment.</li><li>Hands-on Approach: You are comfortable running your own UAT sessions, building saved searches, and troubleshooting functional gaps without relying solely on the vendor.</li><li>Communication: The ability to simplify complex financial and technical concepts for stakeholders at all levels, from the warehouse floor to the CFO.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><em>06810-0013384332</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGVlb24udGF5bG9yZGVhbi4yNjg2Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>About the Company</strong></p><p><em>A major player in the entertainment industry, offering a range of experiences for visitors across the region. The organisation is known for its high-profile sites and dynamic, fast-paced operational environment. With a strong focus on people, culture, and engagement, it values innovation, safety, and delivering memorable experiences for both employees and visitors alike.</em></p><p> </p><p><strong>About the Role</strong></p><ul><li>Partner with leadership teams to deliver ER advice, manage escalations, and support best practice people initiatives</li><li>Support Enterprise Agreement (EA) development, negotiation, and implementation</li><li>Support organisational change, employee engagement initiatives, and people strategy execution</li><li>Reporting into the Head of People, supporting projects, policy implementation, and compliance</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Business partnering experience within unionised environments</li><li>Strong knowledge of Australian employment legislation and Enterprise Agreements</li><li>Confident decision-maker with the ability to manage change, influence leaders, and handle sensitive matters professionally</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>Interim opportunity through to August with an immediate start</li><li>$60-$65 per hour + super</li><li>Hybrid working model</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZWxpbmUuZG9ub3Zhbi40NDEyMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p>Reference Number: (60350-0013380675</p><p>This is a hybrid position.</p><p>A well-established Financial Services organisation is seeking an experienced Risk & Compliance Manager to support a critical Asset Management function within a complex and highly regulated environment.</p><p>This role sits within a core second-line function and reports into the Head of Risk & Compliance, with close exposure to senior executives and governance forums. Operating at the intersection of regulation, risk management and commercial decision-making, the role plays a key part in enabling the business to execute its strategy in line with regulatory obligations and board-approved risk appetite.</p><p>The position offers broad scope, strong visibility and the opportunity to make an immediate impact across risk and compliance activities within Asset Management.</p><p><strong>Key responsibilities</strong></p><ul><li>Support the implementation, operation and ongoing enhancement of the Asset Management Risk & Compliance Framework</li><li>Monitor regulatory developments and support business responses, including engagement with regulators where required</li><li>Maintain and enhance compliance policies, monitoring programs and training initiatives</li><li>Manage breach assessments, root cause analysis and regulatory reporting obligations</li><li>Support registered scheme compliance plans, including annual reviews and coordination with external auditors</li><li>Prepare risk and compliance reporting for senior management, committees and Boards</li><li>Support oversight of licence obligations and broader compliance governance activities</li><li>Partner closely with business leaders to provide practical, commercially focused risk and compliance advice</li></ul><p><strong>Key requirements</strong></p><ul><li>Demonstrated experience in risk or compliance within financial services.</li><li><strong>Desriable</strong> - big 4 risk consulting background within financial services.</li><li>Strong understanding of regulatory frameworks and compliance obligations applicable to Asset Management</li><li>Experience managing compliance monitoring, breach management and regulatory reporting processes</li><li>Proven ability to analyse complex issues, identify root causes and implement effective remediation</li><li>Strong stakeholder engagement skills, with the ability to work effectively with senior leaders and executives</li><li>Excellent written and verbal communication skills, with experience preparing governance-level reporting</li><li>Ability to manage competing priorities and operate effectively in a fast-paced, regulated environment</li></ul><p><strong>Why consider this opportunity?</strong></p><ul><li>High-impact role within a sophisticated financial services business</li><li>Close exposure to senior executives and governance forums</li><li>Broad, hands-on scope across risk, compliance and regulatory change</li><li>Opportunity to influence risk outcomes while supporting commercial objectives</li></ul><p>For a confidential discussion, please apply or contact the recruiter directly.</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amF5ZG9uLmdpbGwuODg4NzEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>We're recruiting a Senior Business Analyst to lead end-to-end analysis across major HR, Payroll, Finance and Health & Safety transformation projects for a leading industrial and engineering services organisation.</p><p>This is a business-facing role with a strong focus on change management, system adoption, and stakeholder engagement. You'll work in a complex, operational environment, helping move the organisation from fragmented, manual systems to a modern, integrated platform.</p><p>Responsibilities include:</p><ul><li>End-to-end business analysis & process mapping</li><li>Requirements gathering & gap analysis</li><li>Stakeholder management across all levels</li><li>Change impact assessment & adoption support</li><li>Business case development & proposal writing</li><li>Strong communication and ability to speak the language of the business</li><li>Finance, payroll, or mining/construction experience preferred</li></ul><p>Click the "Apply Now" button and submit your application today.</p><h4> </h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Z3JhY2UubWNnaW5sZXl0aG9tYXMuNzAzMTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Program Manager / Senior Project Lead</strong></p><p>Rostering, Time & Attendance (RTA) Transformation<br /> Brisbane | Onsite | 12-Month Contract | Up to $1,300 per day</p><p>Robert Half is partnering with a large, nationally-recognised market leading industrial organisation for their critical RTA transformation program.</p><p>With the platform and vendor already selected and implementation yet to commence, we are seeking an experienced Program Manager / Senior Project Lead to take ownership of the next phase of the project for this client - driving the implementation, integration, rollout, governance, and enterprise adoption across a complex operational footprint.</p><p>This is a high-visibility role within a live, business-critical program.</p><p><strong>The Role</strong></p><p>You will step into an established program and lead delivery through configuration refinement, integration alignment, multi-site rollout and stabilisation.</p><p>Key responsibilities include:</p><ul><li>Lead the ongoing delivery of an enterprise Time & Attendance implementation across multiple operational sites</li><li>Strengthen governance, reporting, risk management and budget control across the program</li><li>Oversee integration alignment across Payroll, HR, Finance and enterprise systems</li><li>Drive consistency in configuration, pay rule design and system adoption</li><li>Manage internal project resources and external vendor delivery streams</li><li>Lead stakeholder engagement across operations, payroll, HR and executive leadership</li><li>Navigate complex industrial environments including EBAs and award interpretations</li><li>Facilitate workshops to resolve process gaps and refine future-state workflows</li><li>Drive change management and adoption across geographically dispersed workforces</li><li>Ensure smooth rollout and transition to BAU support</li></ul><p><strong>About You</strong></p><p>You are an experienced Program Manager or Senior Project Lead with RTA / Workforce Management delivery experience in enterprise environments.</p><p>You will bring:</p><ul><li>Proven experience delivering large-scale Time & Attendance implementations</li><li>Understanding of payroll integrations and complex pay rule structures</li><li>Experience working in industrial or highly operational environments</li><li>Strong governance, financial oversight and vendor management capability</li><li>Ability to manage senior stakeholders across IT and operations</li><li>A pragmatic, hands-on leadership style</li></ul><p><strong>Why This Role?</strong></p><ul><li>Enterprise-scale transformation already in motion</li><li>Opportunity to shape and stabilise a critical national program</li><li>High executive exposure</li><li>Complex, challenging industrial landscape</li><li>12-month day rate contract</li></ul><p>If you're a delivery-focused leader who can step into an active program and bring structure, momentum and outcomes - we'd love to speak with you.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U2NvdHQuUGFyc29ucy42MzA2MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><span style="font-size: 8pt;">Newly created position for a Project Manager to work on the implementation of a new Loan Origination platform.</span></p><p><span style="font-size: 8pt;"> </span></p><p><span style="font-size: 8pt;">Due to the nature of the program, it is essential you have prior project experience in a similar domain - Mortgages, Lending, Loan Origination, Credit etc.</span></p><p><span style="font-size: 8pt;"> </span></p><h2><span style="font-size: 8pt;">Key Responsibilities</span></h2><ul><li><span style="font-size: 8pt;">Lead the planning and delivery of complex IT projects, particularly core lending system builds or upgrades</span></li><li><span style="font-size: 8pt;">Define project scope, timelines, budgets, and resource plans</span></li><li><span style="font-size: 8pt;">Manage third-party vendors, technology partners, and internal development teams</span></li><li><span style="font-size: 8pt;">Drive agile and/or hybrid delivery methodologies across project lifecycles</span></li><li><span style="font-size: 8pt;">Collaborate with business stakeholders to gather and refine requirements</span></li><li><span style="font-size: 8pt;">Oversee system integrations (e.g. CRM, loan origination, credit decisioning tools)</span></li><li><span style="font-size: 8pt;">Identify, manage, and mitigate project risks and issues</span></li><li>Ensure governance, reporting, and documentation standards are maintained</li><li>Track progress and provide regular updates to senior leadership</li><li>Support change management and business readiness for system rollout</li></ul><h2><span style="font-size: 8pt;"> </span></h2><h2><span style="font-size: 8pt;">Skills Required</span></h2><ul><li><span style="font-size: 8pt;">5+ years' experience as an IT Project Manager, ideally within financial services or lending</span></li><li><span style="font-size: 8pt;">Experience delivering system builds or transformations (loan origination systems highly regarded)</span></li><li><span style="font-size: 8pt;">Strong understanding of software delivery (APIs, integrations, cloud-based systems)</span></li><li><span style="font-size: 8pt;">Experience working in agile, scrum, or hybrid environments</span></li><li><span style="font-size: 8pt;">Proven ability to manage multiple stakeholders across business and technology</span></li><li>Strong vendor management experienc</li><li>Excellent communication, leadership, and problem-solving skill</li><li>Experience in non-bank lending, fintech, or SME lending environments</li><li>Familiarity with credit systems, underwriting workflows, or payments platforms</li><li>Relevant certifications (e.g. PRINCE2, PMP, Agile/Scrum)</li></ul><p><span style="font-size: 8pt;"> </span></p><p><span style="font-size: 8pt;">The position is based in Sydney CBD and is 5 days in office.</span></p><p><span style="font-size: 8pt;"> </span></p><p><span style="font-size: 8pt;"><em>Reference Number: </em>06800-0013387422</span></p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjYzNTQ4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Stand-alone Credit Manager </strong></p><p><strong>Pyrmont | On-site | Up to $85k + Super | 5:00 AM - 1:00 PM</strong></p><p> </p><p>An exciting opportunity has become available for a hands-on Credit Manager to join a well-established, high-volume trading business based in Pyrmont, just minutes from Sydney's CBD.</p><p>Reporting directly to the Finance Manager, this is a stand-alone role where you will take full ownership of the credit control function while also supporting the wider finance team with administration and ad hoc tasks.</p><p>You'll also be joining the business during an exciting period of change, with the team just relocated to a brand-new complex.</p><p> </p><p><strong>Key Responsibilities<br /> <br /> </strong></p><ul><li>Manage buyers and sundry debtor accounts end to end</li><li>Open new customer accounts and conduct credit checks</li><li>Raise invoices, process adjustments, and issue account statements</li><li>Monitor account balances closely during daily trading activity</li><li>Follow up overdue accounts and manage debt collection</li><li>Escalate doubtful debts when required</li><li>Process rent receipts and adjustments</li><li>Review and reconcile daily parking takings</li><li>Prepare monthly reconciliations</li><li>Assist with general administration and ad hoc finance tasks</li><li>Provide support to other finance team members as required</li><li>Deliver a high level of customer service to internal and external stakeholders</li><li>Ensure compliance with safety, QHSE, and food-handling procedures</li></ul><p> </p><p><strong>About You<br /> <br /> </strong></p><ul><li>Hands-on, proactive, and confident working autonomously</li><li>Background in accounting, finance, or credit control</li><li>Proven experience in credit control and debt collection</li><li>Intermediate Excel skills</li><li>Strong communication and customer service skills</li><li>Comfortable in an early-morning role and fast-paced environment</li><li>Keen to grow and develop in a stand-alone position</li></ul><p> </p><p><strong>What's On Offer<br /> <br /> </strong></p><ul><li>Salary up to $85,000 + Superannuation</li><li>Early working hours; 5:00 AM to 1:00 PM</li><li>Free on-site parking</li><li>Friendly, supportive, and people-focused team</li><li>True ownership of the role</li></ul><p> </p><p> </p><p><strong>Reference Number: </strong><a href="https://rh--c.vf.force.com/a1GVT0000065Osf">6800-0013379753</a></p><p> </p><p> </p><p>This is an on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/WWFuaS5Cb3JtYW5zLjIzMzU2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a long-established, family-owned Australian agribusiness operating across primary production and related agri-services. With a workforce that blends permanent corporate employees and a large seasonal farming population, the business is deeply connected to regional Australia and operates within complex industrial, safety and regulatory environments. Practical, commercially minded and values-led, the organisation is investing in digitisation and modernisation while remaining grounded in hands-on farming operations and strong community ties.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a stand-alone HR Manager role supporting a multi-site agricultural workforce of circa 250 employees. You will partner closely with the executive team and operational leaders to deliver end-to-end HR support across the employee lifecycle, while helping the business navigate a period of change, digitisation and generational transition.</p><p>The role is broad, influential and highly visible, ideal for a confident HR generalist who enjoys ambiguity, building trusted relationships and shaping pragmatic people solutions in a family-owned environment.</p><p> </p><p><strong>Key focus areas include:</strong></p><ul><li>Acting as the primary HR business partner across corporate and operational teams</li><li>Leading core HR processes across the employee lifecycle, including employee relations</li><li>Supporting enterprise bargaining and industrial relations matters</li><li>Driving the implementation and optimisation of Employment Hero</li><li>Developing and uplifting HR policies, processes and compliance frameworks</li><li>Partnering with leaders on performance, engagement and workforce planning</li><li>Supporting seasonal and visa-based workforces alongside permanent employees</li><li>Contributing to broader people, culture and transformation initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a hands-on HR generalist who thrives in a commercial, operational environment. You're comfortable working in a family-owned business, balancing legacy ways of working with the needs of a modern, growing organisation. You communicate clearly and confidently, can navigate differing viewpoints at leadership level, and remain calm and pragmatic in the face of ambiguity.</p><p>Experience in agriculture, regional, blue-collar or similarly complex workforce environments will be highly regarded, as will exposure to enterprise bargaining and HRIS implementations.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on offer</span></strong></p><ul><li>Salary up to $180k + super</li><li>A rare opportunity to shape and own the HR function in a values-led agribusiness</li><li>Exposure to enterprise-wide projects including digitisation and workforce transformation</li><li>Diverse, hands-on role with strong executive visibility and influence</li><li>Flexible working arrangement with WFH Fridays</li><li>Supportive, down-to-earth office culture with a small corporate team</li></ul><p> </p><p>If you're looking for an HR leadership role where you can genuinely make your mark, balancing compliance, culture and commercial outcomes, we'd love to hear from you.</p><p>This role will require travel to sites across Eastern Australia.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number:<a href="https://rh.my.salesforce.com/a1GVT000005rdrZ">06800-0013364669</a></em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZW1tYS5zZXN0aWMuOTA4ODcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /></strong><br />This is a great opportunity to join a fast-growing, purpose-led retail business at a pivotal stage of its growth. We are seeking a Finance Manager who is technically strong, hands-on and ready to take the next step into a leadership role.<br /><br />This role is ideally suited to:</p><ul><li>A Big 4 or mid-tier Audit Manager / Assistant Manager ready for a first move into industry, or</li><li>An audit-trained Senior Financial Accountant in industry looking to step up into their first formal management role</li></ul><p>Reporting to the Group Financial Controller, you'll take ownership of group financial accounting, statutory reporting, tax compliance and month-end integrity, while leading and developing a small team.</p><p><br /><strong>The Opportunity<br /></strong><br />As Finance Manager, you will:</p><ul><li>Own the end-to-end financial accounting function across the group</li><li>Lead month-end and year-end close, ensuring accuracy, timeliness and audit-ready standards</li><li>Manage the preparation of statutory financial statements in line with Australian Accounting Standards</li><li>Act as the key point of contact for external auditors and tax advisers</li><li>Oversee tax compliance, including income tax, GST, PAYG, FBT and regulatory reporting</li><li>Review and maintain inventory accounting, fixed assets, balance sheet reconciliations and journals</li><li>Support the Group Financial Controller with treasury, cashflow and banking oversight</li><li>Drive process improvement, documentation and system enhancements</li><li>Support ESG, climate and regulatory reporting requirements as the business continues to mature</li></ul><p><strong><br />Leadership & Team Development<br /></strong><br />You will also:</p><ul><li>Lead, coach and develop a team of Financial Accountants</li><li>Provide structured onboarding, feedback and performance development</li><li>Build succession planning and capability within the finance team</li><li>Foster a values-led, inclusive and collaborative team culture</li></ul><p><strong><br />About You<br /></strong><br />You are a technically capable accountant with strong commercial instincts, who enjoys being close to the detail while also thinking about the bigger picture. You will bring:</p><ul><li>A strong grounding in statutory reporting, audit and accounting standards</li><li>Confidence partnering with auditors, advisers and internal stakeholders</li><li>A proactive mindset with a desire to improve processes and ways of working</li><li>The maturity and ambition to step into a visible leadership role</li></ul><p><strong><br />Skills & Experience</strong></p><ul><li>CA or CPA qualified</li><li>Degree in Accounting, Commerce or similar</li><li>Background in Big 4 or mid-tier audit, or audit-trained industry experience</li><li>Exposure to retail, inventory or product-based environments highly regarded </li><li>Experience across tax compliance and statutory reporting</li><li>Strong Excel and financial systems capability</li><li>Interest in systems, automation or ERP improvement projects</li></ul><p><strong><br />Why Join?</strong></p><ul><li>Ideal first Finance Manager role with real scope and responsibility</li><li>Exposure to senior leadership and group-level decision making</li><li>Growing business with momentum, change and development opportunities</li><li>Supportive, values-driven culture with a strong focus on doing the right thing</li><li>Opportunity to shape processes, systems and team capability as the business scales</li></ul><p><br />If you're an audit-trained accountant looking to step into leadership, broaden your impact and grow with a business on an exciting trajectory, this role offers the ideal next move.</p><p><strong><br />Apply Today<br /></strong><br />Please send your resume by clicking on the apply button.<br /><br /><strong>Job Reference Number:</strong> 06810-0013355624LH</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjA1MzQ5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p data-start="176" data-end="390">Robert Half are currently partnering with a well-established organisation based in the City, who are seeking multiple experienced HR Business Partners to support a key project on an initial 3-month temporary basis.</p><p data-start="392" data-end="630">These are hands-on, project-focused roles suited to candidates who have strong experience working within a consulting or advisory environment, partnering closely with stakeholders to deliver practical HR solutions in a fast-paced setting.</p><p data-start="632" data-end="670"><span style="text-decoration: underline;"><strong data-start="632" data-end="670">Key responsibilities will include:</strong></span></p><ul><li>Acting as a trusted HR partner to senior leaders and managers, providing strategic and operational HR advice</li><li>Supporting a range of consulting-style project work, including change initiatives, workforce planning and process improvements</li><li>Managing employee relations matters such as performance management, investigations and grievances</li><li>Providing guidance on HR policies, procedures and best practice</li><li>Working closely with key stakeholders to understand business needs and deliver tailored HR solutions</li><li>Supporting HR reporting and insights related to project outcomes</li></ul><p data-start="1261" data-end="1275"><span style="text-decoration: underline;"><strong data-start="1261" data-end="1275">About you:</strong></span></p><ul><li>Proven experience in a HR Business Partner, Senior HR Advisor or similar role</li><li>Previous experience working within a consulting, advisory or professional services environment</li><li>Strong stakeholder engagement and relationship management skills</li><li>Solid knowledge of Australian employment legislation and HR best practice</li><li>Ability to work autonomously, manage competing priorities and hit the ground running</li><li>Experience supporting project-based or change-focused work will be highly regarded</li></ul><p data-start="1782" data-end="1963">This is an excellent opportunity for experienced HR professionals who enjoy consulting-style work and are looking for short-term assignments where they can make an immediate impact.</p><p data-start="1965" data-end="2124">If you are immediately available or coming available soon and would like to hear more, please apply today or contact Robert Half for a confidential discussion.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW1iZXIuTmlja3Nvbi4zNzU5Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong><br /> <br /> Our client is a market-leading premium retailer with a well-established physical store and online presence across Australia and the rest of the world. They place a high emphasis on customer experience, team culture, and operational excellence at store level. It is known for investing in people development and brand-led retail environments.<br /> <br /> <strong><br />The Role</strong><br /> <br /> Reporting to P&C Manager and working alongside a fantastic team of P&C Advisors, this role will support the next phase of their role redesign project within their retail stores. Designed to provide more role clarity and satisfaction, this project is employee focused. They are looking for an experienced P&C professional to accompany the Store Manager in the employee consultations, leading the sessions and managing escalations if they occur.<br /> <br /> They are looking for 2x contractors to commence on <strong>Monday, 23<sup>rd</sup> February </strong>for <strong>6 weeks</strong> minimum. Working a 38-hour week with 4 days in office & 1 from home per week.<br /> <br /> <strong><br />Duties</strong><br /> <br /> Some of your duties will include:<br /> </p><ul><li>Following pre-briefing and direction from the team, lead the virtual employee consultations alongside the Store Manager's</li><li>Act as the main point of contact for any follow up enquiries or escalations which employees may have</li><li>Handle contract variations & new contract generation in Workday, updating any other details in the system as required</li></ul><p><strong><br />Your Profile</strong><br /> <br /> To be a successful candidate you <strong>must </strong>have:<br /> </p><ul><li>Previous experience in a P&C Advisor or BP role that has handled a project that has involved leading employee consultants - <strong>essential</strong></li></ul><p>e.g. projects covering: job redesign, redundancies, change consultations, relocations, role variations etc.<br /> </p><ul><li>An understanding of employee legislation in Australia, to be able to advise employees on their rights and handle escalations if required - <strong>essential</strong></li><li>A positive and team-oriented attitude</li><li>Be available to commit to a 6-week contract!</li></ul><p><br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <strong><em>Reference Number</em>: 06810-0013365583KB </strong><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMDc1MjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Working with a large, complex public-sector organisation responsible for managing critical infrastructure, standards, and regulatory frameworks across a statewide operating environment.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We are seeking an experienced Organisational Process Analyst to lead the design and implementation of end-to-end business processes supporting a new enterprise standards management framework.</p><p>In this role, you will work across governance, change and digital delivery teams to translate complex regulatory and operational requirements into clear, practical and scalable process models. You will define process flows, decision points, role responsibilities and controls, ensuring processes are fit-for-purpose, auditable and aligned to digital platforms.</p><p>You will facilitate process design workshops with technical and operational stakeholders, document current and future-state processes, and develop supporting work instructions and templates. A strong focus will be placed on usability, adoption and consistency across a large, regulated operating environment.</p><p>The role also supports change and continuous improvement by identifying impacts to roles and capability, contributing to training and communication materials, and establishing measures to monitor process performance and effectiveness.</p><p>This is a hands-on process design role, ideal for someone experienced in complex organisations who can bring structure, clarity and momentum to large-scale change.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are an experienced organisational or process analyst with a strong track record of designing and embedding end-to-end business processes in complex, regulated environments.</p><p>What you bring to the table:</p><ul><li>Proven experience in process design, documentation and optimisation within large or government-style organisations</li><li>Strong capability in process modelling methodologies (e.g. BPMN, Lean, SIPOC or similar)</li><li>Experience translating complex operational and regulatory requirements into clear, usable process flows and work instructions</li><li>Confidence facilitating process design workshops and engaging diverse technical and operational stakeholders</li><li>An understanding of how process design interfaces with governance, change and digital delivery</li></ul><p>You are highly organised, pragmatic and collaborative, with the ability to bring clarity to ambiguity and drive outcomes in evolving environments.</p><p>Experience in transport, infrastructure, utilities or other regulated sectors is advantageous, as is exposure to process management tools such as Nintex Promapp or similar.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em>06810-0013379769NA</p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuNTMwNzEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p style="display: inline !important;"><strong>Governance and Risk Manager - Community Focused Organisation</strong></p><p>We are proud to partner with a culturally significant, community-focused client in the search for a highly capable Governance and Risk Manager. This is a rare opportunity to play a pivotal role in strengthening governance, protecting culture, and driving compliance and risk excellence within a values-driven organisation..</p><p><strong>The Role</strong></p><p>As Governance and Risk Manager, you will lead the governance, compliance and risk functions, collaborating closely with senior leadership and the Board. Your expertise will be key in developing and maintaining robust governance, compliance and risk management frameworks that ensure the organisation meets its legislative, regulatory and Trust Deed obligations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and maintain governance, compliance and risk management frameworks</li><li>Oversee the Risk Framework and Risk Register</li><li>Coordinate internal audits and assurance programs</li><li>Prepare Board packs, schedules and meeting minutes</li><li>Manage and review policies and procedures</li><li>Deliver governance and compliance training for staff</li><li>Act as Grievance and Complaints Officer</li><li>Lead compliance reviews and accreditation activities</li><li>Ensure WHS compliance and quality management oversight</li><li>Provide high-quality reporting to the CEO and Board</li></ul><p>You will manage a Governance Officer and work collaboratively across all levels of the organisation.</p><p><strong>About You</strong></p><p>You are an experienced governance and risk professional with a pragmatic, solutions-focused approach. You demonstrate:</p><ul><li>Proven experience developing and implementing governance and risk frameworks</li><li>Strong knowledge of compliance, policy development and internal audit</li><li>Confidence in working with Boards and senior stakeholders</li><li>Excellent written communication and reporting skills</li><li>Ability to deliver training and build organisational capability</li><li>Strong analytical and problem-solving skills</li><li>High levels of integrity, discretion and cultural awareness</li></ul><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree in Law, Business, Finance or a related field</li><li>Professional certifications in compliance or governance highly regarded</li><li>Minimum 3 years' experience in a similar role</li><li>Willingness to travel occasionally to remote communities</li></ul><p><strong>Why Apply?</strong></p><p>This is a unique opportunity to join a purpose-led organisation with a deep commitment to community impact, cultural protection, and advancing the interests its clients. You'll be integral in driving long-term change and building organisational excellence from the ground up.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uOTYzNjAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Branch Manager - Fluid Power & Engineering Consumables</p><p>Are you a hands-on leader with a strong background in technical sales, branch operations, and team development? Our client is seeking an experienced Branch Manager to drive sales growth, profitability, and operational excellence for our expanding branch network across Australia. This is an exceptional opportunity to join a respected manufacturer and distributor serving the fluid power, hydraulic, and pneumatic sectors.</p><p>Key Responsibilities:</p><ul><li>Lead strategic planning and day-to-day branch operations to meet sales, growth, and profit objectives.</li><li>Develop new market opportunities and execute business development initiatives.</li><li>Motivate, mentor, and build high-performing sales and operational teams.</li><li>Ensure customer service excellence by maintaining effective inventory levels and accurate sales forecasting.</li><li>Oversee financial and management reporting, budget control, and compliance with HSE standards.</li><li>Foster strong relationships with customers, suppliers, and key internal stakeholders.</li><li>Oversee warehouse operations and drive continuous improvement in logistics and inventory management.</li><li>Implement and review sales strategies, promotions, and tenders to maximize market share.</li><li>Support staff development through performance feedback and training.</li></ul><p>Key Skills & Experience:</p><ul><li>Proven leadership experience within the engineering consumables, fluid power, or related industry.</li><li>Skilled in financial management, including budgeting, P&L, and cost control.</li><li>Strong business development, account management, and negotiation abilities.</li><li>Experience specifying products for industrial or mining clients, with exposure to tender and contract management.</li><li>Exceptional interpersonal skills, with the ability to inspire and guide teams.</li><li>Demonstrated ability to deliver results and implement operational improvements.</li><li>Technical knowledge of hydraulic and pneumatic sealing solutions highly regarded.</li></ul><p>Qualifications:</p><ul><li>Trade background and/or hands-on technical or mechanical engineering experience.</li><li>Computer literacy, including Microsoft Office and ERP systems.</li><li>Current driver's licence.</li></ul><p>What's on Offer:</p><ul><li>Leadership role in a respected, national business with multiple branch locations.</li><li>Competitive remuneration and development opportunities.</li><li>Supportive management team and positive workplace culture.</li></ul><p>Ready to drive real impact in a dynamic, technical sales and operations role? Apply now with your resume, outlining your relevant achievements and leadership experience.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uMjAwMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client is currently seeking a <strong>Junior Customer Service Officer</strong> to support their Customer Service team during a period of transition.</p><p>This is an <strong>immediate-start 6 month temporary role</strong>, with the <strong>potential to become permanent</strong> for the right candidate.</p><p> </p><p><strong>The Role</strong></p><p>Reporting to the <strong>Customer Service Manager</strong>, this role will support both customers and the National Sales Team by delivering timely, accurate, and professional customer service via phone and email.</p><p>Most customer interactions will be with <strong>business customers</strong>, with occasional individual customer enquiries.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide end-to-end customer service via <strong>phone and email</strong></li><li>Act as the first point of contact for customer enquiries</li><li>Support the <strong>National Sales Team</strong> with customer and order-related queries</li><li>Provide accurate information on products and services</li><li>Resolve customer issues by clarifying concerns and offering appropriate solutions</li><li>Enter customer orders accurately and in a timely manner</li><li>Manage and follow up on <strong>back orders</strong></li><li>Open and maintain customer accounts with accurate information</li><li>Meet call handling and response time targets (initial response within <strong>20 minutes</strong>)</li><li>Maintain strong internal and external relationships</li></ul><p> </p><p><strong>Key Result Areas</strong></p><ul><li>Customer satisfaction</li><li>Call handling times</li><li>Query resolution</li><li>Order entry accuracy</li><li>Quality and continuous improvement</li></ul><p> </p><p><strong>About You</strong></p><p>You are customer-focused, organised, and comfortable working in a fast-paced environment. You communicate clearly, take initiative, and enjoy problem-solving.</p><p> </p><p><strong>The ideal candidate will have:</strong></p><ul><li>Previous customer service experience (call centre experience preferred)</li><li>Excellent verbal and written communication skills</li><li>Strong interpersonal and relationship-building skills</li><li>Ability to work independently, prioritise tasks, and meet deadlines</li><li>Good conflict resolution and decision-making skills</li><li>High attention to detail and strong follow-through</li><li>Ability to work under pressure and adapt to change</li><li>A team-oriented attitude with reliability and empathy</li></ul><p> </p><p><strong>Technical Skills</strong></p><ul><li>Proficiency in <strong>MS Office</strong></li><li>Experience using <strong>Oracle</strong> (highly regarded)</li><li>Strong computer and technology skills</li></ul><p> </p><p><em>Reference Number: </em><em>06830-0013373673</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS41OTUyMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>About Us</strong></p><p><strong> </strong></p><p>We're an established and growing non-bank lender specialising in providing flexible, customer-focused financial solutions to Australian SMEs. With an emphasis on innovation, data-driven decision-making, and a collaborative culture, we're continuing to invest in our digital and operational transformation.</p><p> </p><p><strong>The Role</strong></p><p>We're looking for a Business Analyst to join our delivery team and play a key role in the implementation of a new Loan Origination platform. This role will suit someone who thrives in a hands-on environment - comfortable gathering requirements, validating requirements, managing the vendor and has proven experience driving continuous improvement in our Agile framework.</p><p>You'll work across technology, product, and operations to ensure initiatives are delivered efficiently, business outcomes are clear, and projects are delivered on time.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the elicitation, documentation, validation, and management of business and functional requirements. </li><li>Conduct requirements and scope reviews to ensure alignment with business goals. </li><li>Track and manage changes to requirements and scope throughout the project lifecycle. </li><li>Validate requirements and ensure traceability from initiation through to delivery. </li><li>Perform gap and change analysis to support business decision-making. </li><li>Provide strategic recommendations to senior stakeholders based on analysis and findings. </li><li>Experienced working with development teams.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Seasoned Business Analyst expertise within financial services or lending.</li><li>System experience across Loan Origination, CRM, Credit systems and servicing.</li><li>Strong stakeholder engagement and facilitation skills.</li><li>Ability to balance structure and flexibility in a growing, fast-moving organisation.</li><li>Practical understanding of technology delivery (experience with Jira or similar tools a plus).</li></ul><p> </p><p>This role is 5 days in office.</p><p><em>Reference Number: </em><strong>06800-0013387414</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGF2aWQuc215dGhlLjI1MTM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>Newly created job for a Business Analyst with expertise in the Superannuation industry.</p><p>The project you will be working on will be focused on strategic initiatives - impact assessments, policy review, governance analysis.</p><p>The Business Analyst responsible for interrogating problem spaces, documenting findings and deliver project outcomes in line with regulatory requirements, member expectations, and our organisational strategy. </p><p> </p><p><strong>Skill set / Experience needed:</strong></p><ul><li>Proven background working as a Business Analyst in the Superannuation domain or a regulated financial services environment</li><li>Project experience across strategy and/or transformation </li><li>Experience working with CxO level stakeholders to gather requirements re policy and governance changes</li><li>Experience conducting change impact assessments on policy and governance frameworks</li><li>Any experience on merger / de-merger projects would be beneficial</li><li>Strong knowledge of superannuation operations and regulatory obligations preferred, with industry qualifications (RG146 or equivalent) highly regarded</li><li>Excellent skills in stakeholder management and facilitating discussions across various levels of seniority</li><li>Collaborative and pragmatic mindset, with the ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders</li><li>Ability to balance detail-oriented analysis with delivery-focussed project oversight</li><li>Ability to work within a self-directed culture and navigate ambiguity</li><li>Possess intermediate to advanced level skills, knowledge and experience in the practical application of Microsoft Office applications including but not limited to SQL, Word, Excel, PowerPoint, SharePoint and Outlook.</li><li>A broad understanding of business and information technology including database management.</li></ul><p> </p><p>This role will start as a 12 month fixed term contract.</p><p><br /> The client offers a very flexible workplace, 1-2 days in office per week.</p><p> </p><p><em>Reference Number: </em>06800-0013352902</p><h4><span style="text-decoration: underline;"> </span></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEyNjA3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>This newly established practice has experienced strong growth this year and continues to scale rapidly. Backed by highly respected leaders from major professional services firms, the team has built a reputation for high-quality work, a collaborative culture, and long-term client relationships.</p><p>As the firm continues to expand, they are seeking a Senior Manager, Business Services to play a key role in leading client engagements, supporting strategic growth, and helping shape the future of the business services offering.</p><p><strong>Responsibilities:</strong></p><ul><li>Deliver high-level business services and advisory support to a diverse portfolio of SME, private, and corporate clients</li><li>Lead and manage key client relationships, acting as a trusted advisor</li><li>Review and oversee compliance work including financial statements, tax returns, and management reporting</li><li>Support business development initiatives and contribute to the firm's growth strategy</li><li>Mentor and develop a high-performing team of accountants</li><li>Assist in enhancing systems, processes, and service offerings as the practice scales</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><ul><li>Degree qualified in Accounting, Finance, or a related discipline</li><li>CA or CPA qualified</li><li>Strong technical expertise across business services, compliance, and advisory</li><li>Experience in a professional services environment (Big 4, mid-tier, or boutique accounting firm)</li></ul><p><strong>Apply today!</strong></p><p>Applications will be accepted by submitting your CV directly via email to <strong>Vicky Tan </strong>on <a href="mailto:[email protected]">[email protected]</a></p><p>Please note that due to the large numbers of responses expected, it may be difficult to respond with a personal message to every application.</p><p><em>Reference Number:</em> <a href="https://rh.my.salesforce.com/a1GVT000005WByL">06800-0013341292</a></p><h4><strong>This is an onsite position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Vmlja3kuVGFuLjY2NzQ4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
