<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in Geelong whose focus is combining excellent technical solutions and delivering exceptional service to their customers.</p><p> </p><p><strong>The Role</strong></p><p>You will primarily provide Level 2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Assist with project tasks.</li></ul><p> </p><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><strong>06810-0013386592-TW</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDQxNjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company<br /> </strong>Our client is a rapidly growing Australian start-up operating within the medical industry. They focus on innovation, modern technologies, and fostering a supportive culture that values collaboration and work-life balance.</p><p> </p><p><strong>The Role<br /> </strong>As an ICT Support Technician, you will provide high-quality technical support to end users, deliver strong customer service, and assist with onboarding and training new starters. The role requires a personable, flexible, and proactive attitude, with the ability to work effectively in a fast-paced environment and under pressure.</p><p> </p><p><strong>Your Skills & Experience<br /></strong></p><ul><li>Strong understanding of the Microsoft 365 suite</li><li>Experience with Windows Server environments</li><li>Experience using Active Directory</li><li>Experience with SCCM</li><li>Experience in the Healthcare sector</li><li>Experience with Best Practice Software</li><li>Strong problem-solving skills and ability to learn on the job</li><li>Self-motivated and collaborative team player</li><li>Excellent verbal and written communication skills</li></ul><p> </p><p><strong>About you<br /> </strong>You can comfortably explain complex IT solutions to customers without an IT Background, combining with your technical insight and previous experience working on a helpdesk to help support customer needs.</p><p> </p><p><strong>What's on offer?</strong></p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on L3 tasks and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No:</strong> 06810-0013362642NM</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS4xNzYwOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>Our client is a well known and respected financial services firm who are looking for someone to join their team initially on a temporary basis with the view to go permanent. You will be providing EUC support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As an IT Support Officer you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Solid base of the Microsoft stack</li><li>Experience with dealing with end clients</li><li>Experience within a corporate environment</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work closely with the System Administration team and develop in your career.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><h3>Job Ref: 06810-003367248-AS</h3><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uODc5MjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>In this role you will join a collaborative IT Support team of 6 staff members, providing Level 2 support to end users and devices across Australia via phone, emails and walk-ups.</p><p>This role is 5 days a week onsite based in Mulgrave. Operating hours are between 8am - 6pm and shift times will be 7.6 hours per day.</p><p>Please note for this role you will be required to obtain a national Police Check.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Experience supporting Windows 11.</li><li>Experience supporting and managing Apple iPhones and iPads.</li><li>Strong experience working with and administering EntraID/Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013381442 - JR </strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNTY0NzQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
