Job Seekers FAQs

Are you looking for a candidate? See employers FAQs.

 

Working with Robert Half

Q: I’ve never used a staffing agency. How does it work?

You are more than just a resume or an application. That’s why we work so hard to understand your career goals—so we can help you achieve them by finding you a job that is the right fit for you. We work with top local companies that have openings in your area and we’re here to help you in other ways, such as improving your resume, prepping you for interviews and sharing local hiring trends. Learn more.

Q: Do I have to pay for this service?

No. Robert Half services are free to job seekers.

Q: Where are you located?

With more than 325 staffing locations, Robert Half can provide you with assistance where and when you need it. Find an office near you.

Q: How do I sign up with Robert Half to help me find a job?

Simply search open jobs on our website and apply for jobs you feel are a good match for you. We’ll then contact you if your skills and experience meet the requirements of an open position or match what our clients typically look for.

Q: What are the benefits of working with Robert Half

Temporary and consulting professionals who work with Robert Half receive all the benefits that come from joining the leader in the specialized staffing industry — including access to top jobs, competitive pay, benefits and free online training. Find out more.

Q: What kind of training and certification programs do you offer?

Robert Half is pleased to offer our candidates a comprehensive online training program. With a library of over 8,000 courses, we offer a wide variety of IT, desktop and business skills course selections as well as online books from Books24x7. For your convenience, courses are available 24 hours a day, seven days a week. In addition, CPE credit is available for over 1,000 courses certified by the National Association of State Boards of Accountancy and over 600 courses qualify for PDUs through the Project Management Institute.

 

Finding a Job

Q: I’m looking for a job. Can you help?

Yes! We work with top local companies that have openings in your area, and we’re always looking for in-demand job candidates to help staff our clients’ temporary and full-time positions. We place job candidates in the accounting, finance, technology, legal, administrative, marketing and creative fields. Start your job search now.

Q: How do I submit my resume?

Click Send Your Resume from the Job Seekers drop down menu. Select your field of interest, fill out the required fields, then upload your resume or use your LinkedIn profile. Once you’ve submitted your resume, this serves as your confidential profile. You can apply for jobs on our site and subscribe to job alerts to stay updated on new opportunities that meet your preferences.

Q: I’ve submitted my resume. What happens next?

A recruiter will contact you if your skills and experience meet the requirements of an open position or match what our clients typically look for. We receive new job requests every day, so continue to check back frequently and apply to those that match your background, credentials and interests.

Q: I was interviewed. Why hasn’t anyone contacted me?

There may be several possible reasons. Perhaps the position you applied for has been staffed or your experience does not match the client’s specified needs. We have new job openings every day, and we recommend that you keep your resume updated and continue to apply for opportunities that match your skill sets.

Q: Do I have to take a skills assessment?

Robert Half offers an online candidate skills evaluation, Match360, to determine a candidate's proficiencies and skills related to specific applications and assignment tasks. Your investment in this short assessment provides you with insights about the work culture and environment you work best in — and allows us to focus on finding the best available opportunity for you.

Q: Why have I not received my skills assessment invitation?

Check your spam or junk email folder. You would have received the email from [email protected]. If you did not receive the skill assessment invitation, please reach out to your recruiter.

Q: Who do I contact for technical issues with Match360?

Our Match360 vendor provides 24/7 support for technical issues. Please contact them at:

1.855.306.1669 or

[email protected]

For all other questions, please reach out to your recruiter.

 

Work Eligibility and Sponsorship

Q: I am relocating and looking for work in a new city. Can you help?

Robert Half does not typically provide relocation services. You can search our open jobs where you will be moving, and if you find a great opportunity, contact our office there and speak to a recruiter to learn more about the position.

Q: Do you sponsor H-1B visas?

No, Robert Half does not typically sponsor H-1B visas. Please let your recruiter know upfront that you require H-1B sponsorship so that they can determine what options are available. Search our open jobs.

 

Timesheets and Payroll

Q: How do I report my time?

Timesheets are accessed through your online profile. Click Timesheets at the top right of this page. Enter your Username and Password. Click Sign In. Click Time and Reporting link then, click Timesheet Entry to access your timesheet.

Q: I never received my login information. Who should I contact?

First, check your email. You should have received an auto-generated email from [email protected] with your login credentials. If you did not receive the email, please contact Customer Service to request new login credentials:

[email protected]

1.888.744.9202

Q: How do I view past timesheets?

Timesheets from the last 12 months are available. To view past timesheets, login to your online profile. Click on MyDashboard and enter your Username and Password. Click Sign In. Click the Timesheet History link on your homepage.

Q: What is the payroll process?

Hours should be submitted for approval each Friday. Payroll is processed Monday through Friday for timesheets submitted each day. With direct deposit, funds are usually available within 24-48 hours from when the payroll is issued. If you do not have direct deposit, a live check will be mailed on the day the payroll issues. Please allow five business days for postal delivery of a mailed check.

Q: Who can I contact with payroll questions?

For payroll and time reporting assistance contact Customer Service at:

[email protected]

1.888.744.9202

Q: When will my W-2 be available?

W2 forms will be available online beginning February 1, 2018 on the Timesheets page.

Q: How do I update my W-4?

To update your W-4 contact Customer Service at:

[email protected]

1.888.744.9202

Q: How do I submit my I-9 documents?

The email you received from the Robert Half Onboarding Portal contains a link to electronically complete your tax forms and faqSection 1 of the I-9, including the upload of your supporting I-9 documents. For questions, contact Customer Service at:

[email protected]

1.888.744.9202

Q: What is DocuSign? Is it secure?

Robert Half uses DocuSign an electronic signature system that allows you to sign many of the required intake documents. DocuSign is a cloud-based service provider that offers a fast, easy and secure way to electronically sign documents. While you are always welcome to sign all documents at our office, the electronic signature process also affords you the time to read through the documents at your leisure.

Q: I forgot my user ID and/or password. How do I access online training?

If you forgot your user ID or password, go to the login page click Forgot your user ID? or Forgot your password? and follow the steps. If you still have questions, contact your local recruiter. For program questions, contact [email protected]. For performance issues, contact SkillSoft technical support at [email protected] or 1-866-754-5435.

 

Still Need Help?

Providing an excellent customer experience is a top priority for Robert Half. To share any feedback or get in touch with our Customer Service team, please send us an email.

 

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