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Senior Order Entry Specialist in Boston, MA

Senior Order Entry Specialist job description

The senior order entry specialist oversees the accurate and timely processing of customer orders, ensuring compliance with company policies and client requirements. This role supports sales operations by managing complex order workflows, resolving discrepancies and maintaining high standards of data integrity.Working closely with sales teams, finance and logistics, the senior order entry specialist verifies order details, monitors fulfillment and provides exceptional customer support. This position plays a critical role in streamlining order management and enhancing the overall customer experience.

Typical Senior Order Entry Specialist duties:

Review and process customer orders with precision and attention to detail.Validate pricing, product availability and contract terms before order submission.Coordinate with sales, finance and shipping teams to ensure timely fulfillment.Resolve order discrepancies, billing issues and data errors promptly.Maintain accurate records in order management and ERP systems.Generate reports on order status, trends and performance metrics.Communicate with customers regarding order updates and delivery timelines.Support process improvements to enhance efficiency and reduce errors.

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Salary for Senior Order Entry Specialist in Boston, MA

54530 - 71820

Low
54530
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
61180
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
71820
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.
Projected salaries for related positions Job title Low Mid High Customer Success Manager 91105 105070 120033 Customer Service Manager 77473 94098 110058 Account Manager 60848 74148 92435 Customer Experience Specialist 52868 65170 77473 Senior Customer Service Representative 57523 65835 75145 Customer Service Representative 52203 56858 65835 Call Center Representative 51870 59185 70490 Order Entry Specialist 50873 54530 59850

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