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Medical Customer Service Specialist in Kansas City, MO

Medical Customer Service Specialist Job Description

Duties include receiving and placing telephone calls. Answers questions from patients and providers with speed and professionalism. Performs data entry and uses related software programs. The role may also require research skills to troubleshoot patient problems. Excellent communication abilities are essential.

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Salary for Medical Customer Service Specialist in Kansas City, MO
38295 - 48386
Low
38295
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
41918
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
48386
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Medical Coding Manager 68051 76849 87716 Certified Professional Coder 54855 63135 74003 Credentialing Specialist 45281 50456 58995 Intake/Admissions Specialist 40883 43988 47351 Patient Access/Services Specialist 39071 42694 46316 Insurance Authorization Specialist 40365 41918 48386 Medical Scheduler 39330 41659 44505 Medical Data Entry Specialist 37519 41141 45799 Insurance Verification Specialist 38295 40883 48128 Insurance Referral Coordinator 38036 40624 46834 Electronic Medical Records Specialist 34673 37001 40106

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.