Find Jobs Control your career. Find the right role for you - remote, hybrid or on-site. Find your next job Search jobs now Find the right job type for you Create a job alert Explore how we help job seekers Hire Talent We're ready to help you hire talent at every level, from office support roles to C-suite. Hire talent Contract talent Full-Time talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Explore Consulting Solutions See how our consulting capabilities can help transform your business. Explore consulting solutions Cloud • Cybersecurity • Data & Analytics • Data Privacy • Intelligent Automation • IT Service Desk Technology Internal Audit • Regulatory Compliance • Financial Crimes Compliance • Risk Management • Sarbanes-Oxley Risk, Audit and Compliance Finance Transformation • Process Optimization • Finance Technology & Data • Reporting & Compliance • Cost & Performance Management Finance and Accounting Digital Transformation • Marketing Services • Marketing Technology • Creative and Design Digital, Marketing and Customer Experience Data Privacy • Legal Consulting • Transaction Services Legal Contact Centers • Sustainability • Operational Effectiveness • Supply Chain • Sourcing & Procurement Operations HR Transformation • Employee Experience • Managed Talent • Future of Work • Organizational Transformation Human Resources Discover Insights Make smarter decisions with the latest hiring trends and career insights. Discover Insights 2027 Salary Guide Demand for Skilled Talent Report Job Market Outlook Press Room Tech insights Labor market overview AI in recruiting Navigating the AI era Staffing for small businesses Cost of a bad hire Browse jobs Find your next hire Our locations

Medical Customer Service Representative in Atlanta, GA

Medical Customer Service Representative job description

The medical customer service representative provides support to patients, healthcare providers and insurance representatives by handling inquiries, resolving issues and ensuring accurate information regarding medical services and billing. This role focuses on delivering exceptional customer service while maintaining compliance with healthcare regulations.Working closely with clinical teams, billing departments and administrative staff, the medical customer service specialist manages calls, processes requests and updates patient records. This position plays a key role in enhancing patient satisfaction and supporting operational efficiency.

Typical medical customer service representative duties:

Respond to patient and provider inquiries regarding appointments, billing and insurance coverageVerify patient information and update records in electronic health systemsAssist with scheduling appointments and coordinating services across departmentsResolve billing questions and escalate complex issues to appropriate teamsCommunicate clearly and professionally with patients, providers and insurance representativesMaintain compliance with HIPAA and other regulatory requirements during all interactionsDocument all customer interactions and ensure accurate data entrySupport administrative tasks related to patient services and revenue cycle processes

Looking for a medical customer service representative or a medical customer service representative job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire a medical customer service representative.Search medical customer service representative openings and apply now or submit your resume to be considered for opportunities that match your experience.

Salary for Medical Customer Service Representative in Atlanta, GA

46620 - 58830

Low
46620
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
52725
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
58830
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

 Job title Low Mid High Medical Coding Manager 74093 84083 95738 Certified Professional Coder 59385 68543 80198 Credentialing Specialist 49395 54390 64103 Insurance Authorization Specialist 45510 50228 54945 Intake/Admissions Specialist 44678 47453 51615 Patient Access/Services Specialist 42180 46620 50783 Medical Scheduler 42458 44955 48563 Medical Data Entry Specialist 40238 44400 49673 Insurance Verification Specialist 41625 47175 52725 Insurance Referral Coordinator 41070 44400 50783 Patient Registration Specialist 40793 47453 53280 Health Information Management Specialist 38573 43845 52170 Electronic Medical Records Specialist 37463 39960 43290

Explore More Salaries

Newest Medical Customer Service Representative Jobs

Search all jobs Client Service Coordinator (General) - Level 1
  • Social Circle, GA
  • Temporary / Contract
  • 26 - 27 USD / hour
  • 2026-11-11T00:00:00Z
 Customer Experience Manager (Contract)
  • Atlanta, GA
  • Temporary / Contract
  • 0 - 0 USD / year
  • 2026-11-02T00:00:00Z
 Customer Service Rep
  • Mableton, GA
  • Temporary / Contract
  • 17 - 19 USD / hour
  • 2026-10-26T00:00:00Z
 See more

Looking to Hire? Start Here.

Access the skilled permanent and contract talent you need—from support roles to C-suite—with precision matching powered by Robert Half recruiters leveraging their experience combined together with our industry-leading AI technology. Hire talent

More to Explore

2027 Salary Guide Explore the latest data for roles in 7 professional fields and know what you should pay or earn in local and national markets.
Demand for Skilled Talent Check out our Demand for Skilled Talent report to learn about employers’ hiring plans and needs.
Labor market overview Stay on top of U.S. Bureau of Labor Statistics and job posting data to learn about today’s hiring market.
Pay and Compensation Highlights Dive deeper into salary and total compensation trends across a range of professional roles and industries.
What's inside the Salary Guide Learn how our salary benchmarks reflect accurate marketplace data through a rigorous, multistep verification process.
The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.
Browse Jobs Contract Talent Full-Time Talent Consulting Solutions Finance & Accounting Technology Marketing & Creative Legal Administrative & Customer Support Discover Insights Invoice Job Directory Salary Guide Time Reports Create a Job Alert Contact Us About Robert Half Leadership Careers With Us Locations Investor Center Press Supplier Relations Fraud Alert Government Notice Privacy Notice Terms of Use Robert Half Inc. An Equal Opportunity Employer M/F/Disability/Veterans.   Do Not Sell or Share My Personal Information Australia - English Belgium - English Belgium - Nederlands Belgium - Français Brazil - Português Canada - English Canada - Français Chile - Español China - English China - 中文 France - Français Germany - Deutsch Hong Kong, China - English Ireland - English Italy - Italian Japan - English Japan - 日本語 Luxembourg - English Luxembourg - Français Netherlands - English Netherlands - Nederlands New Zealand - English Singapore - English Switzerland - Deutsch Switzerland - English Switzerland - Français United Arab Emirates - English United Kingdom - English United States - English