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ERP/CRM Architect in Detroit, MI

ERP/CRM Architect job description

ERP/CRM architects lead the design, implementation and optimization of enterprise resource planning (ERP) and customer relationship management (CRM) systems. They align technology solutions with business objectives, ensuring system scalability, integration and performance. As AI technologies become increasingly embedded in enterprise platforms, ERP/CRM architects are expected to evaluate and integrate AI-driven features to enhance operational efficiency and customer engagement. They collaborate with stakeholders across departments to deliver robust, user-centric platforms that support operational efficiency and customer engagement.

Typical ERP/CRM architect duties:

Design and oversee the architecture of ERP and CRM systems to meet business and technical requirements

Lead system integration efforts across finance, sales, operations and customer service platforms

Collaborate with business leaders to define system functionality, workflows and reporting needs

Evaluate and implement AI-powered features such as predictive forecasting, intelligent lead scoring and automated customer service tools

Develop and maintain technical documentation, including architecture diagrams and configuration standards

Evaluate and recommend ERP/CRM platforms, tools and enhancements—including AI capabilities—to help achieve business goals

Ensure data integrity, security and compliance across all integrated systems

Provide technical leadership during system upgrades, migrations and implementations

Troubleshoot complex issues and support continuous improvement of system performance and user experience

Stay current on ERP/CRM trends, AI technologies and enterprise architecture best practices to drive innovation

Looking for a ERP/CRM architect or a ERP/CRM architect job?

Request candidates now and a specialized recruiter will typically contact you within one business day to discuss your staffing needs and help you hire an ERP/CRMarchitect.

Search ERP/CRMarchitect openings and apply now or submit your resume to be considered for opportunities that match your experience.

Back-end technologies

Cloud migration

Data management and infrastructure

Data security and governance

DevOps

Documentation

ERP platform proficiency

IT systems management

Server virtualization

Solution architecture

Salary for ERP/CRM Architect in Detroit, MI

141750 - 201075

Low

141750

The candidate is new to the role or has limited experience and is still developing core skills.

Mid

177713

The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.

High

201075

The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.

Projected salaries for related positions

Job title

Low

Mid

High

ERP Integration Manager

142275

173775

208163

ERP Engineer

124950

153563

172463

ERP Systems Analyst

115500

140438

165900

ERP Project Manager

115763

138075

165375

ERP Business Analyst

108938

132825

153038

CRM Developer

115238

138863

163800

CRM Business Analyst

101850

123638

145425

Senior Consultant

106575

127313

154613

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The salary benchmarks in the Salary Guide From Robert Half are the result of a rigorous, multistep process designed to reflect projected market trends for 2027. They are based on actual compensation for professionals Robert Half has placed nationwide, along with third-party job posting data from Textkernel that we use for independent validation. Learn more about our methodology.