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Customer Service Specialist in San Jose, CA

Customer Service Specialist Job Description

Maintains solid customer relationships by handling customer questions, concerns and complaints with speed and professionalism. Fulfills these customer service duties via various means, which may include telephone calls, email and face-to-face communication. Performs data entry. May also require research skills to troubleshoot customer problems. Excellent communication and data entry skills are essential.

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Salary for Customer Service Specialist in San Jose, CA
48180 - 59730
25th percentile
48180
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
53460
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
59730
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Customer Service Manager 66660 74580 85800 Account Manager 57420 69960 87780 Senior Customer Service Specialist 53130 61710 68640 Customer Experience Specialist 49830 62370 73590 Call Center Specialist 45870 50160 63360 Explore More Salaries

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