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Customer Service Manager in Stamford, CT

Customer Service Manager Job Description

Hires, trains and manages members of the customer service department. Resolves escalated or difficult issues regarding client complaints and other matters. Evaluates team performance. Works closely with managers in other departments on updating policies and procedures for client service. Some employers require an associate or bachelor’s degree or several years of relevant experience.

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Salary for Customer Service Manager in Stamford, CT
65650 - 84500
25th percentile
65650
The candidate is new to the role and building the needed skills, experience and autonomy.
50th percentile
73450
The candidate has the experience to perform core responsibilities without direct supervision and is comfortable with the role’s processes and subject matter.
75th percentile
84500
The candidate delivers value beyond the stated job duties, has advanced qualifications and experience, and is ready for the next career level.
Projected salaries for related positions Position title 25th percentile 50th percentile 75th percentile Account Manager 56550 68900 86450 Senior Customer Service Specialist 52325 60775 67600 Customer Experience Specialist 49075 61425 72475 Customer Service Specialist 47450 52650 58825 Call Center Specialist 45175 49400 62400 Explore More Salaries

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