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CRM Business Analyst in Cincinnati, OH

CRM Business Analyst job description

CRM business analysts are relied upon for their analytical and problem-solving capabilities, as well as extensive technical and functional experience to cultivate a positive customer relationship. They are expected to analyze customer data and offer recommendations on sales, marketing and customer service initiatives. Liaisons between IT and business groups, these professionals are expected to master the project life cycle from initiation to customer delivery, including solution consulting, production support, product ownership and mentoring. Strong interpersonal and communication skills are essential, as is knowledge of analytical or database software, particularly CRM or business intelligence systems. A bachelor’s degree or the equivalent work experience is required, in addition to four or more years of experience in business analysis.

CRM business analyst duties:

Creating innovative and highly usable solutions for business, technical and functional goalsWorking closely with the development team to test and implement solutions for efficiency, stability and increased process performanceActing as a liaison in resolving customer issues by partnering with other service and technical teamsProviding advice to business and technology teams on CRM best practices

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Salary for CRM Business Analyst in Cincinnati, OH

98940 - 141270

Low
98940
The candidate is new to the role or has limited experience and is still developing core skills.
Mid
120105
The candidate has moderate experience in the role or one similar, meets most requirements and may hold transferable skills or relevant certifications.
High
141270
The candidate has extensive experience in the role, demonstrates advanced skills and often brings specialized certifications or industry experience.
Projected salaries for related positions Job title Low Mid High ERP/CRM Architect 137700 172635 195330 ERP Integration Manager 138210 168810 202215 ERP Engineer 121380 149175 167535 ERP Systems Analyst 112200 136425 161160 ERP Project Manager 112455 134130 160650 ERP Business Analyst 105825 129030 148665 CRM Developer 111945 134895 159120 Senior Consultant 103530 123675 150195

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