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Credit and Collections Specialist in Syracuse, NY

Credit and Collections Specialist Job Description

Credit and collections specialists manage the credit approval process and ensure timely collection of outstanding accounts receivable. They work closely with customers, sales teams and finance departments to resolve billing issues, monitor account activity and maintain healthy cash flow. This role is essential for minimizing financial risk and supporting overall business operations.

Typical credit and collections specialist duties:

Review and evaluate credit applications and establish credit limits based on company policiesMonitor customer accounts to identify overdue balances and initiate collection effortsContact clients via phone, email or mail to follow up on outstanding invoicesInvestigate and resolve billing discrepancies or disputes in a timely mannerMaintain accurate records of communications, payments and account statusesPrepare aging reports and provide updates to management on collection activitiesCollaborate with internal departments to ensure accurate invoicing and account reconciliationRecommend accounts for escalation, legal action or write-off when necessary

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Salary for Credit and Collections Specialist in Syracuse, NY
45600 - 65313
Low
45600
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
54150
The candidate has moderate experience in the role, meets most requirements or has equivalent transferable skills, and may also have relevant certifications.
High
65313
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Accounts Receivable Manager 68163 77900 96425 Accounts Receivable Analyst 56050 63413 69588 Accounts Receivable Specialist 52013 57238 62463 Accounts Receivable Clerk 41800 48925 55100 Accounts Payable Manager 65788 77663 95950 Accounts Payable Analyst 54625 59138 65788 Accounts Payable Specialist 49163 53675 60088 Accounts Payable Clerk 41088 46788 52013 Billing Manager/Supervisor 56525 68400 85025 Billing Specialist 41800 48213 56050 Billing Clerk 40138 44888 49875 Full Charge Bookkeeper 59850 67450 78375 Bookkeeper 52250 59613 66500 Credit Manager/Supervisor 76238 89538 104738 Credit and Collections Analyst 55100 63413 71725 Purchasing Manager 63650 77663 90963 Purchasing Assistant 40375 45838 53200 Inventory Analyst 45600 57475 68163 Inventory Clerk 37525 42275 51538

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.