156 results for Application Support in Tokyo, Tōkyō

Project Manager

Tokyo,
remote
Permanent
7.0M - 10.0M JPY / Yearly
Company Profile | 企業概要<ul><li>A multinational corporation with a workforce of over 10,000 employees in Japan, this organisation is part of a global group operating across more than 40 countries. With a well-established and expanding footprint in Japan, the company delivers large-scale services to clients across a diverse range of industries and sectors</li><li>Driven by a commitment to innovation, the organisation has built a dedicated Digital Solutions team that serves as an internal centre of excellence - partnering with business leaders across the company to drive AI adoption, digitalisation, and technology transformation from the inside out.</li><li>This is a rare opportunity to step out of the consulting world and into a high-impact, in-house role where your ideas don't just get presented in a deck - they get built and deployed. If you're a consultant ready to take ownership and see your projects through from discovery to delivery, this role was made for you.</li></ul> The Role | 職務内容<ul><li>Lead end-to-end digital and AI transformation projects, driving initiatives from business case development through to successful implementation across Japan operations</li><li>Partner directly with senior business stakeholders to identify opportunities, facilitate discovery workshops, and design fit-for-purpose digital solutions that solve real business challenges</li><li>Oversee POS and digitalisation implementation programmes, applying structured project management methodologies to deliver on time and within budget</li><li>Evaluate and onboard emerging technologies, working closely with solution providers and vendors to assess, pilot, and scale new digital tools</li><li>Champion AI education and adoption across the business, equipping teams with the knowledge and confidence to leverage cutting-edge technologies effectively</li><li>Take product ownership of deployed digital solutions, ensuring continuous optimisation and maximum value realisation</li><li>Collaborate with global Digital & Technology teams, contributing to and drawing from international best practices and innovations</li></ul> Your Skills | 応募資格<ul><li>Proven experience in digital transformation, IT consulting, or a business-facing technology role, with a strong track record of delivering complex projects</li><li>Solid understanding of AI, SaaS, and PaaS solutions, along with a broad awareness of emerging technology trends</li><li>Strong project management skills, with the ability to manage multiple workstreams simultaneously in a fast-paced environment</li><li>Demonstrated ability to build trusted-advisor relationships with business stakeholders, including at the executive level</li><li>Japanese language proficiency at native/fluent level (JLPT N2 or above) - essential for day-to-day stakeholder engagement across the Japan business</li><li>A natural problem-solver and self-starter, comfortable operating with autonomy and driving decisions from ambiguity</li></ul> Key Highlights of the Role | おすすめのポイント<ul><li>Unparalleled cross-business exposure - work across multiple business units and functions, engaging with stakeholders at every level of a large, complex organisation</li><li>Be at the frontier of AI and digital innovation - play a central role in shaping how a major global company adopts and deploys transformative technologies in Japan</li><li>Make the move in-house and own your impact - escape the consulting treadmill and see your projects through to completion, with the support of a well-resourced global team behind you</li></ul> Location Tokyo Salary7 - 10 million yen Reference Number: 67040-0013404244By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/bHluZHNleS5odWdoZXMuMTA0NTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-03-24T03:12:51Z

Product Manager

Tokyo,
remote
Permanent
9.0M - 14.0M JPY / Yearly
Company Profile AI-powered hospitality tech company serving nearly 10,000 properties across APAC is looking for a Senior Product Manager to lead the build of its GenAI platform and agentic commerce capabilities. Travelers are already shifting from traditional search to planning trips through ChatGPT and Gemini. This company is positioning itself at the center of that shift, transitioning from a SaaS platform to an "Outcome-as-a-Service" model where autonomous AI agents drive business results for hotels. The Role Sr. PdM, Gen AI | Build Agentic Commerce for Hospitality <ul><li>You'll own the strategy for making the platform's hotel inventory and data discoverable by AI systems, building the structured data layer, schema markup, and syndication that lets LLMs accurately recommend properties.</li><li>Agentic commerce readiness is yours to lead: implementing protocols like MCP and UCP so that major AI platforms such as Gemini and ChatGPT can book hotels directly through the platform, capturing revenue that would otherwise flow to OTAs.</li><li>You'll build the roadmap for traveler-facing AI agents that guide users from trip planning through booking completion, measured by direct revenue contribution.</li><li>The AI Concierge Manager is part of your scope: designing the infrastructure that lets hotel operators use natural language to direct AI agents managing revenue, guest communications, and operations.</li><li>This role sits at the intersection of ML engineering, data, business development, and customer success, and you'll be the one translating the company's data assets into actionable AI products.</li><li>You'll report to the VP of Product and work closely with the CPO, with high visibility across the entire organization.</li><li>The platform integrates data from its booking engine, CRM, and chatbot across 8,000+ properties, giving you a unique data advantage that competitors with siloed systems cannot match.</li></ul> Your Skills <ul><li>5+ years of B2B2C SaaS product management experience, with at least 2 years spent on AI/ML-powered products specifically.</li><li>Solid understanding of how AI agents consume data: structured data, API design, and protocol integration such as MCP/UCP.</li><li>You measure success through metrics like AI Discovery Share, zero-click conversion, and direct revenue contribution, not feature delivery.</li><li>Proven ability to set the strategic direction while also getting into the weeds with technical QA and issue investigation when needed.</li><li>Professional fluency in English is required.</li><li>Japanese proficiency is a plus but not mandatory for this role.</li><li>Background in hospitality, travel tech, fintech, or e-commerce is valued but not required.</li></ul> Key Highlights of the Role <ul><li>You'll be defining a new product category: the shift from GUI-based SaaS to agentic commerce is the company's biggest strategic bet, and this role leads it.</li><li>The company's integrated data platform spanning booking, CRM, and chat gives you a competitive moat that no amount of prompt engineering can replicate elsewhere.</li><li>Your work directly determines whether thousands of independent hotels stay visible as AI displaces traditional search, or get buried behind OTAs.</li><li>PMs operate with real autonomy: propose your own quarterly OKRs, pitch initiatives to leadership, and drive execution with minimal oversight.</li><li>Flextime with no core hours and a hybrid setup with roughly two days per week</li></ul> Location Tokyo Salary 9 - 14 million yen Reference Number: 06940-0013418736 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/S2hhbmcuTGUuMjI2MTguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-04-16T07:40:31Z

Product Manager

Tokyo,
remote
Permanent
10.0M - 15.0M JPY / Yearly
Company Profile Own the Payments Platform at a Fast-Growing Hospitality Tech Company AI-powered hospitality tech company serving nearly 10,000 properties across APAC is looking for a Senior Product Manager to own and scale its global payments platform. The company is publicly listed, profitable, and growing at 30%+ YoY, with a team of 190 people spanning 16 nationalities across 9 countries. Currently shifting from traditional SaaS toward an "Outcome-as-a-Service" model powered by autonomous AI agents, this is a business at an inflection point with payments sitting at the very core of how it generates revenue. The Role <ul><li>You'll have full ownership of the payments strategy and roadmap, covering Japan and a rapidly expanding international footprint across Korea, Thailand, Indonesia, the Philippines, and Hong Kong.</li><li>Transaction economics are yours to optimize: processing costs, pricing models, and financial performance all feed directly into the company's net revenue contribution.</li><li>PCI compliance, security architecture, and fraud prevention fall under your responsibility as product owner.</li><li>You'll work directly with domestic Japanese payment gateway partners, a critical gap the team needs filled, while also managing global acquiring relationships.</li><li>Data analysis and financial modeling will be central to how you prioritize, diagnose issues, and prove business impact through conversion uplift and cost reduction.</li><li>This role acts as the strategic bridge between engineering, business development, customer success, and external payment partners.</li><li>You'll report to the VP of Product and collaborate closely with the CPO and VP of Business Development, with high visibility across the entire organization.</li></ul> Your Skills <ul><li>Deep, hands-on experience in the payments domain is non-negotiable: gateway integrations, acquiring-side operations, multi-currency environments, 3D Secure optimization, and authorization rate management.</li><li>5+ years of product management experience shipping high-transaction-volume products in SaaS or platform environments.</li><li>You measure success through commercial outcomes like conversion uplift and net revenue contribution, not feature delivery alone.</li><li>Comfort with data analysis and financial modeling, including the ability to build models, query databases, and connect numbers to strategic decisions.</li><li>Willingness to operate at both the strategic level and get into the weeds with hands-on QA and issue investigation when the situation demands it.</li><li>Professional fluency in both Japanese and English is required.</li><li>Familiarity with API-first architectures and experience alongside data science or ML engineering teams is a strong plus.</li><li>Background in hospitality, travel tech, fintech, or e-commerce is valued but not mandatory.</li></ul> Key Highlights of the Role <ul><li>Own one of the company's most commercially critical products at a moment of aggressive international expansion.</li><li>Your payments expertise is the strategic advantage this team needs most, because domain knowledge is valued above all else here.</li><li>Join a genuinely international workplace where 80% of colleagues come from outside Japan and collaboration happens across 9 countries daily.</li><li>PMs operate with real autonomy: propose your own quarterly OKRs, pitch initiatives to leadership, and drive execution with minimal micromanagement.</li><li>Compensation is structured as 100% base salary with no bonus split, giving you strong, predictable earning power.</li><li>Hybrid work with roughly two days per week</li></ul> You must be based in Japan or hold a valid work visa. Location Tokyo Salary 10 - 15 million yen Reference Number: 06940-0013408081 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/S2hhbmcuTGUuMTYzMDcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-04-06T08:46:19Z

Project Manager

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
Company ProfileA global leader in supply chain management solutions. Their software enables real-time visibility, planning, and response to dynamic supply chain challenges. With a focus on empowering organizations to make informed decisions, they help optimize operations, improve efficiency, and enhance customer satisfaction. The RoleThis is a client-facing leadership role requiring both strategic oversight and hands-on project execution capabilities. The Senior Delivery Manager serves as the critical bridge between our sales organization and technical teams, ensuring successful implementation of complex, enterprise-level software projects. You will own end-to-end delivery of multi-million-dollar client engagements, leading cross-functional consultant teams to deliver solutions that transform how our clients manage their operations. What You'll Do Client Engagement & Relationship Management<ul><li>Act as the primary point of contact for enterprise clients throughout the implementation lifecycle</li><li>Partner with sales teams and product stakeholders to define project scope, objectives, and success metrics</li><li>Lead project kickoff sessions to align expectations and establish communication frameworks</li><li>Build and maintain trusted advisor relationships with client executives and stakeholders</li></ul> Project Delivery & Execution<ul><li>Develop comprehensive project plans including timelines, resource allocation, and milestone tracking</li><li>Coordinate cross-functional teams to ensure clear task ownership and accountability</li><li>Monitor project health through KPIs, proactively identifying and mitigating risks</li><li>Conduct regular status meetings with clients and internal teams to manage expectations and drive alignment</li><li>Escalate critical issues to senior leadership when necessary</li></ul> Your Skills Required Qualifications<ul><li>Bachelor's degree in Computer Science, Business, Supply Chain Management, or related field</li><li>10-15 years of progressive experience in enterprise project management and delivery</li><li>Expert knowledge of project management methodologies, frameworks, and tools</li><li>Proven track record managing full project lifecycles from scoping to delivery</li><li>Native-level Japanese with professional English communication skills</li></ul>Key Competencies<ul><li>Strong stakeholder management across all organizational levels</li><li>Ability to translate complex technical concepts for non-technical audiences</li><li>Excellent negotiation and influence skills to drive outcomes</li><li>Demonstrated success working with Fortune 500 or equivalent enterprise clients</li><li>Comfortable operating in ambiguous, fast-paced environments</li><li>Experience managing projects valued at $1M+</li></ul> Key Highlights of the Role <ul><li>Work directly with Fortune 500 brands across industries</li><li>High-impact role where your work enables critical global operations</li><li>Flexible work arrangements and time-off policies</li><li>Comprehensive professional development and mentorship programs</li></ul> Location Tokyo Salary12 -18 million yen Reference Number: 06940-0013375535 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMzc0NTEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-02-06T06:22:24Z

Engineering Manager

Tokyo,
remote
Contract
10.0M - 14.0M JPY / Yearly
Company ProfileA fast-growing Manufacturing AI SaaS platform company, expanding globally across the US and Asia, is looking for an Engineering Manager to lead cross-border product development teams. The Role<ul><li>The company is in a full-scale global expansion phase, with development teams spanning Japan and Vietnam, and is scaling a core AI-powered product at a rate far exceeding typical SaaS growth benchmarks.</li><li>You will lead the end-to-end development management of a key product - from goal-setting and roadmap execution to team design and quality standards - working closely with product and business stakeholders.</li><li>You will design and operate a collaborative development system between sites, managing time zone workflows, cross-cultural communication, and unified engineering standards.</li></ul> Your Skills <ul><li>Proven experience leading a development organization and contributing directly to product growth and customer outcomes.</li><li>People management experience including recruitment, evaluation, and organizational design.</li><li>Hands-on background as a software engineer with experience building and operating products.</li><li>Business-level Japanese (JLPT N2 or equivalent) and business-level English, both mandatory.</li><li>Experience managing multinational development teams.</li></ul>Tech Stack <ul><li>Frontend: TypeScript, React, Next.js</li><li>Backend: Rust (axum), TypeScript, Node.js (Express, Fastify, NestJS)</li><li>ML & Algorithms: Python, PyTorch, TorchServe, OpenCV, Elasticsearch, Vertex AI</li><li>Infrastructure: Google Cloud, GKE, Istio, Cloudflare, Argo Workflows</li><li>DevOps: GitHub Actions, ArgoCD, Terraform, Datadog, Sentry</li><li>Data: PostgreSQL, AlloyDB, BigQuery, dbt</li><li>API: GraphQL, REST, gRPC</li></ul> Key Highlights of the Role <ul><li>Drive product decisions that directly impact the cost structure and operations of global manufacturing customers.</li><li>Gain rare experience designing and leading a distributed, cross-cultural engineering organization across multiple countries.</li><li>Work alongside world-class technical leadership to tackle an unprecedented challenge in a massive, historically underserved industry.</li><li>Join a company at an inflection point - global expansion is underway, and this role sits at the center of that growth.</li></ul> Location Tokyo Salary10 - 14 million yen Reference Number: 06940-0013408052 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information <img src="https://counter.adcourier.com/T25kcmVqLlphdGxvdWthbC4yNjA3OS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-03-27T06:45:17Z

Engineering Manager

Tokyo,
remote
Permanent
12.0M - 18.0M JPY / Yearly
The Role<ul><li>Lead the technical direction of a "custom development × product development hybrid strategy" - rebuild the dev org and establish a winning formula through modern tooling and AI.</li></ul> Why We're Hiring<ul><li>To maximize product value and solidify our competitive position, we need to resolve all of this - maturing both the organization and the technology.</li><li>This is not just a team lead role. We are looking for someone to rebuild the development organization and make technology decisions tied to business goals.</li></ul> Key ResponsibilitiesSome hands-on contribution is expected, but the primary focus of this role is maximizing organizational output and decision-making.Org & Strategy Management<ul><li>Set and execute development organization goals; define and operate KGI/KPIs and project Definition of Done</li><li>Lead the engineering organization: hiring planning, goal-setting, performance evaluations, 1-on-1s, and mentoring</li></ul> Project & Quality Management<ul><li>Own final decisions on estimation and technical specs - balancing business requirements with technical feasibility (acting as technical gatekeeper)</li><li>Standardize and improve the development process: formalize requirements definition, improve delivery flow, define quality standards (QCD)</li></ul> Product Development Leadership<ul><li>Define and execute a resource strategy for reducing technical debt</li></ul> Location Tokyo Salary12 - 18 million yen Reference Number: 06940-0013397110 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TmFuY3kuWXVhbi4xNzUwNS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-03-12T07:44:21Z