Customer Service Manager Jobs

Sr Manager, Supply Chain Management & CS

Kanagawa,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global industrial technology company that designs and manufactures connectivity and sensor solutions used across automotive, industrial, energy, medical, aerospace, and communications sectors. The organization operates in a highly international environment and supports customers through innovation, operational excellence, and a strong commitment to supply chain performance. The Role<ul><li>Lead Supply Chain Management and Customer Service functions, ensuring operational excellence and customer satisfaction across the Japan business.</li><li>Develop and execute supply chain strategies to optimize inventory, demand planning, logistics, order fulfillment, and service levels.</li></ul> Your Skills <ul><li>Proven experience in Supply Chain Management, Customer Service, Logistics, Planning, or Operations within a multinational environment.</li><li>Strong leadership experience managing teams and driving process improvements.</li><li>Business-level English and Japanese with the ability to communicate effectively across global and local organizations.</li></ul> Key Highlights of the Role <ul><li>Lead a critical business function with direct impact on customer satisfaction and operational performance.</li><li>Partner closely with regional and global teams in a highly international organization.</li><li>Drive transformation initiatives, process optimization, and continuous improvement across the supply chain.</li></ul> Location Kanagawa Salary10 million yen Reference Number: 06940-0013459054 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/bWFraS5zaGltaXp1Ljk5OTgyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-22T06:50:50Z

Director of Customer Experience / Call Centers

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile A global leader in consumer device protection and customer support solutions, this organization partners with manufacturers, retailers, and service providers to deliver innovative warranty, protection, and customer care programs. The company is recognized for its customer-centric approach, digital innovation, and commitment to creating exceptional service experiences. The Role <ul><li>Lead Customer Experience and Call Center Operations across Japan, ensuring high levels of customer satisfaction, service quality, and operational performance.</li><li>Develop and execute customer service strategies, drive process improvements, and optimize end-to-end customer journeys across multiple service channels.</li><li>Manage internal teams and external partners, establishing KPIs, monitoring performance, and implementing continuous improvement initiatives.</li></ul> Your Skills <ul><li>Extensive leadership experience in Customer Experience (CX), Contact Center, Call Center, or Customer Service Operations.</li><li>Strong track record in service transformation, vendor management, customer satisfaction improvement, and operational excellence.</li><li>Business-level Japanese and English, with the ability to communicate effectively with local, regional, and global stakeholders.</li></ul> Key Highlights of the Role <ul><li>Lead a high-impact customer experience function within a globally recognized service organization.</li><li>Drive customer-centric transformation initiatives leveraging data, technology, and process innovation.</li><li>Collaborate with international teams while influencing business strategy and customer engagement outcomes.</li></ul> Location Tokyo Salary 15 million yen Reference Number: 06940-0013462258 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjAzOTExLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T09:08:01Z

Customer Account Specialist

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global manufacturer providing engineered solutions to customers across industrial, aerospace, transportation, and energy markets. The Role<ul><li>Process domestic and international customer orders</li><li>Coordinate import/export shipments and logistics activities</li><li>Support customers and sales teams on order-related matters</li><li>Resolve delivery, order, and customer service issues</li><li>Ensure trade compliance and smooth supply chain operations</li><li>Drive process improvements and customer satisfaction initiatives</li></ul> Your Skills <ul><li>Experience in customer service, order management, logistics, or supply chain</li><li>Knowledge of import/export procedures and trade compliance</li><li>Strong communication and problem-solving skills</li><li>Business-level Japanese and English</li><li>Ability to manage multiple priorities and deadlines</li><li>Bachelor's degree in Business, Engineering, or a related field</li></ul> Key Highlights of the Role <ul><li>Global and collaborative work environment</li><li>Exposure to international trade and supply chain operations</li><li>Customer-facing role with broad stakeholder interaction</li><li>Opportunity to drive service improvements and operational excellence</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013470960 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuODg4MjQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-05T07:08:21Z

Account Manager

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
Company Profile<div>Our client is a global business services and technology solutions provider supporting multinational organizations across a range of industries. The company is known for delivering high-quality services, fostering long-term client partnerships, and driving operational excellence.<h3> </h3><h3>The Role</h3>We are seeking an experienced Client Relationship Manager / Account Manager to manage strategic client relationships and support business growth.Key responsibilities include:<ul><li>Build and maintain strong relationships with key client stakeholders, acting as a trusted business partner.</li><li>Lead governance activities and facilitate regular business reviews and steering committee meetings.</li><li>Identify opportunities to expand services and develop existing client accounts.</li><li>Monitor service performance and ensure KPIs and contractual obligations are achieved.</li><li>Coordinate client requests, enhancements, and change initiatives with internal teams.</li><li>Manage revenue forecasting, commercial reporting, and invoicing activities.</li><li>Support contract renewals, commercial negotiations, and ongoing account development.</li></ul><h3> </h3><h3>Your Skills</h3><ul><li>Proven experience in account management, client services, customer success, or business relationship management.</li><li>Strong stakeholder management and communication skills.</li><li>Experience leading business reviews and client-facing governance meetings.</li><li>Commercial acumen with exposure to contract management and negotiations.</li><li>Ability to work effectively with cross-functional teams.</li><li>Business-level English communication skills.</li></ul><h3> </h3><h3>Key Highlights of the Role</h3><ul><li>Strategic client-facing position with significant stakeholder exposure.</li><li>Opportunity to drive business growth through account development.</li><li>Regional and global collaboration with internal and external stakeholders.</li><li>High level of ownership and autonomy.</li><li>Competitive compensation package.</li></ul><h3> </h3><h3>Location</h3>Tokyo <h3>Salary</h3>JPY 18,000,000 Reference Number: 06940-0013498716 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. </div><img src="https://counter.adcourier.com/TWlvLk1ha2l5YW1hLjc3NTMxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-29T03:20:42Z

Sales Manager

Mie,
remote
Permanent
10.0M - 10.0M JPY / Yearly
<div class="scriptor-paragraph">Company Profile</div><div class="scriptor-paragraph"><ul><li>Our client is a well-established international organization serving a diverse range of industries through specialized products and solutions. With a strong presence across global markets, the company combines local expertise with international resources to support long-term customer success and sustainable business growth.</li><li>The organization offers an entrepreneurial environment where employees can make a visible impact, contribute to strategic initiatives, and collaborate with stakeholders across multiple regions.</li></ul></div>The Role<ul><li>We are seeking an experienced Senior Sales Manager to drive business growth and lead sales activities across multiple market segments.</li><li>Reporting directly to senior leadership, this role will be responsible for developing and executing sales strategies, managing key customer relationships, and leading a sales team to achieve ambitious revenue targets. The successful candidate will play a pivotal role in both strategic planning and hands-on business development activities.</li></ul><div class="scriptor-paragraph"><ol><li>Develop and execute sales strategies aligned with overall business objectives</li><li>Drive revenue growth across multiple customer segments and business lines</li><li>Build and expand relationships with existing customers while identifying new business opportunities</li><li>Lead customer engagements, including proposals, negotiations, and contract closure</li><li>Manage, coach, and develop sales team members to maximize performance</li><li>Collaborate with internal stakeholders to ensure successful project execution and customer satisfaction</li><li>Monitor sales pipelines and optimize opportunities through CRM systems and data-driven analysis</li></ol></div>Your Skills<ul><li>Proven experience in B2B sales within a commercial or industrial environment</li><li>Demonstrated success in driving revenue growth and managing key customer accounts</li><li>Experience leading, coaching, and developing sales teams</li><li>Business-level English communication skills</li><li>Strong proficiency in Microsoft 365 applications, including Excel, PowerPoint, and Teams</li><li>Experience utilizing CRM platforms, preferably Salesforce</li><li>Ability to operate effectively in a multinational and cross-functional environment</li></ul>Key Highlights of the Role<ul><li>Strategic leadership position with direct influence on business growth and commercial direction</li><li>Opportunity to combine sales strategy, team leadership, and hands-on customer engagement</li><li>High level of autonomy and visibility within a lean and collaborative organization</li><li>Exposure to international stakeholders and regional business initiatives</li><li>Potential long-term career growth opportunities within a global organization</li></ul> LocationMie Annual SalaryUp to ¥10,000,000 Reference Number06940-0013459048 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/bG91aWUucmV5ZXMuNjQ2ODEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-15T02:09:49Z

Project Finance Analyst

Tokyo,
remote
Permanent
10.0M - 15.0M JPY / Yearly
Company ProfileGlobal Financial Markets Technology Company Our client is a leading global provider of electronic trading platforms and market infrastructure solutions, connecting institutional clients across international financial markets. With a strong reputation for innovation and client service, the business continues to expand its presence across Asia-Pacific and offers a collaborative, international working environment. The Role<ul><li>Serve as the primary point of contact for institutional clients regarding platform and product-related inquiries.</li><li>Monitor trading activity and proactively identify, investigate, and resolve operational issues.</li><li>Support new client onboarding, including account setup, documentation coordination, and user training.</li><li>Partner closely with Sales, Operations, and Technology teams to ensure a seamless client experience.</li><li>Maintain and enhance operational procedures, workflows, and client documentation.</li><li>Build strong relationships with clients and internal stakeholders to support business growth and product adoption.</li><li>Coordinate post-trade setup and connectivity requirements with client operations teams.</li><li>Participate in client meetings to understand workflow requirements and provide product support.</li><li>Ensure platforms and systems are fully prepared for daily operations and monitor performance throughout the trading day.</li></ul> Your Skills <ul><li>Fluent Japanese and Business English are essential.</li><li>Prior experience in Client Services, Operations, Financial Services, FinTech, Capital Markets, or a related environment.</li><li>Strong client service mindset with a proactive and solution-oriented approach.</li><li>Interest in financial markets and electronic trading environments.</li><li>Excellent organizational skills with the ability to manage multiple priorities simultaneously.</li><li>Strong proficiency with Microsoft Office and confidence working with financial or technology platforms.</li><li>Ability to work effectively both independently and as part of a collaborative team.</li><li>Self-motivated, eager to learn, and committed to delivering high-quality results.</li><li>Experience supporting institutional investors, asset managers, banks, or financial market participants would be advantageous.</li></ul> Key Highlights of the Role <ul><li>Opportunity to join a globally recognized financial technology organization.</li><li>Exposure to international financial markets and institutional investors.</li><li>Diverse role combining client services, operations, onboarding, and project coordination.</li><li>Collaborative and multicultural working environment.</li><li>Excellent opportunity to develop expertise within electronic trading and capital markets.</li><li>Strong career progression opportunities within a growing global business.</li></ul> Location Tokyo Salary10 - 15 million yen Reference Number: 06940-0013501981 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjYwOTcxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-14T08:10:13Z

Clinical Specialist

Tokyo,
remote
Permanent
700000 - 7.0M JPY / Yearly
Company ProfileA global healthcare technology organization dedicated to improving patient outcomes through innovative medical solutions. The company partners with healthcare providers worldwide, delivering advanced products, clinical expertise, and education that support safe, effective, and high-quality patient care. The Role<ul><li>Provide clinical expertise and product support to healthcare professionals, ensuring safe and effective product use.</li><li>Deliver training programs, workshops, and educational presentations for physicians, nurses, and healthcare staff.</li><li>Build strong relationships with healthcare professionals and key stakeholders while supporting customer engagement and product adoption.</li><li>Partner with Sales, Marketing, and Medical Affairs teams to support business growth, product launches, and clinical initiatives.</li><li>Attend clinical procedures, support product evaluations, and provide customer guidance when appropriate.</li><li>Gather customer feedback and market insights to help shape business strategies and improve customer experience.</li><li>Ensure compliance with regulatory requirements, company policies, and documentation standards.</li></ul> Your Skills <ul><li>Registered Nurse (RN), Allied Health Professional, Clinical Specialist, Life Sciences graduate, or equivalent clinical experience.</li><li>Minimum 3 years of experience in healthcare, medical devices, pharmaceuticals, biotechnology, or a related field.</li><li>Demonstrated experience delivering clinical education, training, and customer support.</li><li>Strong communication and presentation skills with the ability to explain clinical concepts to diverse audiences.</li><li>Proven ability to build relationships and influence healthcare professionals and key stakeholders.</li><li>Self-motivated, collaborative, and comfortable working in a field-based environment.</li><li>Proficient in Microsoft Office applications and willing to travel as required.</li></ul> Key Highlights of the Role Opportunity to work directly with physicians, nurses, and healthcare professionals, making a tangible impact on patient care.Combine clinical expertise with education, customer engagement, and business partnership responsibilities.Join a global organization that values innovation, professional development, and continuous learning.Exposure to new product launches, clinical advancements, and industry-leading healthcare solutions.Collaborative role working across Clinical, Sales, Marketing, and Medical Affairs teams. Location Tokyo Salary7 million yen Reference Number: 06940-0013459056 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Q2hyaXN0b3BoZXIuTW9vcmUuNDYxNjUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-09T06:08:52Z

Operations and Governance Senior Manager

Tokyo,
remote
Permanent
10.0M - 15.0M JPY / Yearly
Company Profile A global professional services company supporting international businesses with corporate, accounting, payroll, tax, and related operational services is looking for a Senior Manager, Operations & Governance. The Role <ul><li>Reporting to the Japan Country Managing Director, you will coordinate internal governance, compliance, and cross-functional operational activities across the Japan business.</li><li>You will manage governance calendars, Board and shareholder meeting coordination, internal committees, action trackers, audit requests, compliance remediation, and regulatory licence renewals.</li><li>You will also oversee centralized non-client contract management and support projects involving corporate secretarial, payroll, banking, accounting, and tax teams.</li><li>This is an individual contributor role requiring strong influence and follow-through across multiple departments without direct reporting authority.</li></ul> Your Skills <ul><li>Fluent Japanese and business-level English are required, with strong written and verbal communication skills in both languages.</li><li>Experience working in a multinational organization and coordinating across multiple departments and senior stakeholders is essential.</li><li>Strong organizational skills and experience managing recurring deadlines, governance calendars, registers, trackers, and action logs are required.</li><li>Experience supporting governance, compliance, audits, regulatory licences, contracts, or operational risk activities is highly beneficial.</li><li>Experience within professional services, corporate services, consulting, outsourcing, legal, accounting, or another compliance-sensitive environment is preferred.</li><li>Familiarity with SharePoint or a similar document management system would be advantageous.</li></ul> Key Highlights of the Role <ul><li>Work directly with the Japan Country Managing Director and department heads.</li><li>Gain broad exposure across governance, compliance, audits, regulatory licences, contracts, and operational improvement.</li><li>Act as a central coordinator across several professional service functions.</li><li>Join a hybrid role based in Nihonbashi, with an approximately 50% work-from-home arrangement after the initial training period.</li><li>Take ownership of improving structure, consistency, and follow-through across the Japan business.</li></ul> Location Tokyo Salary 10 - 15 million yen Reference Number: 06940-0013467831 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuMDE1ODYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-14T00:31:08Z

HR Business Partner

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
<div class="scriptor-paragraph">Company Profile</div><ul><li>Our client is a global organization with a strong presence in consumer-focused service businesses, supporting customers through innovative solutions and a commitment to exceptional customer experiences. The company operates in a dynamic international environment and continues to invest in its people, culture, and business growth across Japan and the wider region.</li></ul>The Role<ul><li>We are seeking a Senior People Partner to support and drive the people agenda for retail and customer-facing business functions in Japan.</li><li>Acting as a trusted advisor to business leaders, this role will partner closely with management and employees to align people strategies with business objectives, strengthen organizational effectiveness, and enhance the employee experience.</li></ul><div class="scriptor-paragraph"><ol><li>Partner with business leaders to develop and implement people strategies aligned with business objectives</li><li>Provide strategic HR guidance across organizational design, talent management, employee engagement, and performance management</li><li>Support business growth through workforce planning and organizational effectiveness initiatives</li><li>Act as a trusted advisor to managers on employee relations and people-related matters</li><li>Drive initiatives to strengthen leadership capability, employee experience, and organizational culture</li><li>Ensure compliance with local labor regulations and company policies</li><li>Collaborate with regional and global HR teams to support enterprise-wide people initiatives</li></ol></div><div class="scriptor-paragraph">Your Skills</div><div class="scriptor-paragraph"><ul><li>Proven experience as an HR Business Partner or Senior HR professional within a multinational environment</li><li>Strong knowledge of human resources management, employee relations, and talent management practices</li><li>Demonstrated ability to influence senior stakeholders and drive organizational change</li><li>Experience supporting customer-facing, retail, or frontline employee populations is highly desirable</li><li>Strong understanding of Japanese labor laws and HR best practices</li><li>Business-level English and Japanese communication skills</li><li>Excellent stakeholder management, problem-solving, and interpersonal skills</li></ul></div><div class="scriptor-paragraph">Key Highlights of the Role</div><div class="scriptor-paragraph"><ul><li>Strategic HR leadership role partnering directly with senior business leaders</li><li>Opportunity to influence business performance through impactful people initiatives</li><li>High visibility position within a global and collaborative organization</li><li>Exposure to regional and international stakeholders</li><li>Excellent career development opportunities within a multinational company</li></ul></div><div class="scriptor-paragraph">Location</div><div class="scriptor-paragraph">Tokyo</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">Salary</div><div class="scriptor-paragraph">Up to ¥18,000,000</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">Reference Number</div><div class="scriptor-paragraph">06940-0013458341</div><div class="scriptor-paragraph"> </div><div class="scriptor-paragraph">By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</div><img src="https://counter.adcourier.com/VG9zaGl5dWtpLkthbWl5YS41OTczMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-07-15T04:11:08Z

AR Accountant

Tokyo,
remote
Permanent
7.0M - 9.0M JPY / Yearly
Company ProfileA prestigious international luxury retail company is seeking a Senior Accountant (Accounts Receivable) to join its finance team in Tokyo. This role will be responsible for end-to-end accounts receivable operations, revenue reconciliation, and financial reporting while partnering closely with both local and regional stakeholders. This is an excellent opportunity for an experienced accounting professional looking to develop their career within a world-class luxury brand known for its craftsmanship, innovation, and commitment to excellence. The Role<ul><li>Manage all aspects of Accounts Receivable operations, including customer billing, collections, and cash application</li><li>Perform sales and revenue reconciliations across retail, wholesale, and e-commerce channels</li><li>Support month-end and year-end closing activities related to AR and revenue accounting</li><li>Monitor aging reports and proactively manage outstanding receivables</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Ensure compliance with accounting policies, internal controls, and audit requirements</li><li>Partner with commercial, retail, and customer service teams to resolve billing and payment issues</li><li>Support financial reporting and analysis for local and regional management</li><li>Participate in process improvement and automation initiatives to enhance efficiency and accuracy</li></ul> Your Skills <ul><li>Bachelor's degree in Accounting, Finance, or a related discipline</li><li>5+ years of accounting experience with strong exposure to Accounts Receivable and revenue accounting</li><li>Experience within multinational companies, retail, consumer goods, luxury, or related industries preferred</li><li>Strong understanding of accounting principles and financial controls</li><li>Fluent Japanese and business-level English communication skills</li><li>Advanced Excel skills and experience working with ERP systems</li><li>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment</li></ul> Preferred Qualifications<ul><li>Experience within luxury retail, fashion, consumer goods, or hospitality sectors</li><li>Knowledge of IFRS and multinational reporting environments</li><li>CPA, USCPA, Nissho Boki, or related accounting qualifications are advantageous</li></ul> Key Highlights of the Role <ul><li>Opportunity to work for a globally renowned luxury brand</li><li>International and collaborative work environment</li><li>Strong focus on employee development and career progression</li><li>Exposure to regional and global finance teams</li><li>Stable organization with an iconic premium brand portfolio</li></ul> Location Tokyo Salary7 - 9 million yen Reference Number: 06940-0013488080<img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjE4MDY0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-14T05:46:39Z

Payroll Consultant

Tokyo,
remote
Contract
9.0M - 13.0M JPY / Yearly
Company Profile | 企業概要 A global business services provider supporting international and domestic companies with payroll, HR administration, and related outsourcing solutions is looking for an experienced professional to join on a mid-term project as an independent consultant and support the expansion of its client onboarding function. The Role | 職務内容<ul><li>Take ownership of several client implementation projects within the payroll and HR services area.</li><li>Act as the main bridge between clients and internal teams to make sure new services are launched smoothly and expectations are aligned from the beginning.</li><li>Review client needs, identify potential delivery risks, and help shape realistic implementation plans.</li><li>Keep multiple projects moving at the same time by coordinating priorities, timelines, resources, and key stakeholders.</li><li>Support the internal onboarding and support teams with day-to-day direction, workload management, and team development.</li><li>Work closely with commercial and delivery teams to improve the transition from new business discussions into live service.</li><li>Identify areas where processes can be simplified, standardized, or improved to create a more consistent client onboarding experience.</li><li>Provide senior management with clear visibility on project progress, risks, resource gaps, and areas requiring attention.</li></ul> Your Skills | 応募資格<ul><li>Experience in payroll, HR operations, HR outsourcing, shared services, or related professional services.</li><li>Strong project management and stakeholder management skills, with the ability to coordinate multiple workstreams and priorities.</li><li>Comfortable working cross-functionally with Sales, operations, and client-facing teams in an international environment.</li></ul> Key Highlights of the Role | おすすめのポイント<ul><li>Take ownership of key client onboarding projects from the early planning stage through successful implementation.</li><li>Work directly with corporate clients and senior internal stakeholders across Sales, Delivery, and HR services.</li><li>Join an international organization where process improvement and service quality are key priorities.</li></ul> Location | 勤務地Tokyo Salary | 給与9 - 13 million yen Reference Number | 参照番号: 67040-0013483970 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/aGFiaWJhaC5udXJ1bC44ODkyMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-08-13T00:48:57Z

Business Analyst

Tokyo,
remote
Permanent
11.5M - 11.5M JPY / Yearly
Company Profile<div>A global provider of device protection, warranty, and technical support services for leading telecommunications operators and technology manufacturers worldwide.</div> The Role<div>This role leads the ideation, planning, and development of business cases for digital solutions aimed at enhancing services and customer experiences for large-scale enterprise clients as part of a technology organization.</div><ul><li>Lead digital transformation and business technology initiatives from concept through planning.</li><li>Identify opportunities for innovation and process improvement by working closely with cross-functional stakeholders.</li><li>Define business and functional requirements and develop data-driven business cases.</li><li>Drive the design of customer-centric digital solutions and strategic technology roadmaps.</li><li>Support successful delivery by aligning business objectives with implementation teams.</li></ul> Your Skills Technical Skills<ul><li>Experience in business analysis, process analysis, and/or requirements gathering.</li><li>Experience in digital transformation initiatives, service planning, business process improvement, or consulting.</li><li>Ability to structure complex or ambiguous challenges and translate them into clear requirements and actionable recommendations.</li><li>Strong analytical skills with the ability to identify opportunities and develop solutions using qualitative and quantitative data.</li><li>Experience preparing business cases, investment proposals, and executive-level presentations.</li><li>Strong communication skills with the ability to engage effectively with both business and technology stakeholders.</li><li>Proficiency in Microsoft PowerPoint, Excel, and Word.</li></ul>Soft / Leadership Skills<ul><li>Proactive mindset with the ability to identify opportunities, formulate hypotheses, and drive initiatives independently.</li><li>Passion for developing innovative digital solutions that enhance customer experience and business value.</li><li>Ability to simplify and communicate complex concepts in a clear and concise manner.</li><li>Strong critical-thinking skills with the ability to identify root causes rather than simply addressing surface-level requests.</li><li>Confidence in engaging and influencing senior leaders and cross-functional stakeholders.</li><li>Strong collaboration and stakeholder management skills in dynamic business environments.</li><li>Ability to balance strategic thinking with practical execution.</li></ul><Education & Experience>Required Qualifications<ul><li>Bachelor's degree or equivalent professional experience.</li><li>5+ years of experience in business analysis, process improvement, digital transformation, service planning, business planning, system strategy, or consulting.</li><li>Proven experience collaborating with both business and technology teams to drive strategic technology or digital initiatives.</li><li>Experience translating complex business challenges into clear requirements, solution proposals, and business cases.</li><li>Solid understanding of the software development lifecycle, including requirements gathering, design, development, testing, and deployment.</li><li>Native-level Japanese and business-level English communication skills.</li></ul>Preferred Qualifications<ul><li>Experience in technology-driven, customer-focused, digital services, e-commerce, or enterprise service environments.</li><li>Experience planning and delivering initiatives related to new services, customer experience enhancement, or operational improvement.</li><li>Understanding of Agile methodologies, product management principles, and modern digital delivery practices.</li></ul> Key Highlights of the Role<ul><li>Drive digital initiatives that enhance customer experience and business value.</li><li>Turn ideas into actionable solutions and business cases.</li><li>Work closely with senior stakeholders and contribute to strategic decisions.</li><li>Play a key role in defining and shaping impactful digital solutions.</li></ul> Location Tokyo Salary11.5 million yen Reference Number: 06940-0013480787 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWlvLk1ha2l5YW1hLjQxMTM0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-27T07:58:10Z

Project Coordinator

Tokyo,
remote
Contract
6.0M - 7.2M JPY / Yearly
Company Profile<div>A leading global FMCG company with a portfolio of internationally recognized brands.</div> The Role<ul><li>Manage and resolve system-related issues in collaboration with internal IT teams and external vendors.</li><li>Monitor operational performance through reporting and data analysis.</li><li>Coordinate with cross-functional stakeholders to ensure smooth customer service operations.</li><li>Drive issue escalation and support continuous process improvement initiatives.</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English.</li><li>Experience in Customer Service and/or Contact Center operations.</li><li>Experience working with multiple stakeholders, including IT teams and external vendors.</li><li>Strong communication, organizational, and problem-solving skills.</li><li>Reporting and data analysis experience using tools such as Excel and PowerPoint.</li></ul> Location Tokyo SalaryJPY 500,000 - 600,000 yen per month Reference Number: 06940-0013468590 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjM1NDkxLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T06:50:30Z

Sales & Distribution Compliance - Insurance

Tokyo,
remote
Permanent
10.0M - 12.0M JPY / Yearly
Company Profile The company provides insurance and financial solutions to customers across Japan and operates as part of a large global organization. The Role <ul><li>You will provide compliance support and oversight for the company's insurance sales and distribution activities in Japan.</li><li>Working closely with sales teams, agents, brokers, financial institution partners, and senior management, you will help ensure that distribution activities comply with Japanese laws, regulations, regulatory guidance, and internal policies.</li><li>You will monitor regulatory developments and support the implementation of necessary changes across the business.</li><li>You will conduct compliance monitoring and testing relating to sales practices, distributor conduct, customer protection, and internal controls.</li><li>You will also support investigations involving agents and distribution partners, recommend corrective or disciplinary actions, and respond to regulatory enquiries when required.</li><li>The role will review business initiatives, sales campaigns, customer communications, policies, training materials, and compliance procedures.</li><li>You will also prepare compliance reports and dashboards and support broader compliance and governance projects.</li></ul> Your Skills <ul><li>Native or business-level Japanese and business-level English are required.</li><li>At least five years of experience in compliance, investigations, internal audit, legal, or risk management within the financial services industry.</li><li>Experience within life insurance, general insurance, bancassurance, banking, securities, or another regulated financial services business is preferred.</li><li>Knowledge of Japanese insurance regulations, sales practices, customer protection requirements, and distributor oversight is highly beneficial.</li><li>Experience communicating with Japanese regulatory authorities, industry bodies, external counsel, or law enforcement agencies is an advantage.</li><li>Strong analytical, investigative, and problem-solving skills.</li><li>Excellent stakeholder-management and communication skills, with the ability to provide practical compliance advice and influence business teams.</li><li>Experience using data analytics, dashboards, databases, or visualization tools for compliance monitoring and reporting is beneficial.</li><li>Experience with SharePoint or similar document-management platforms is an advantage.</li></ul> Key Highlights of the Role <ul><li>Play a key role in overseeing insurance sales and distribution compliance in Japan.</li><li>Work closely with agents, brokers, financial institution partners, and senior business stakeholders.</li><li>Gain exposure to regulatory advisory, monitoring, investigations, training, and governance matters.</li><li>Act as an important link between the Japan business and regional or global compliance teams.</li><li>Join a stable and internationally recognized financial services organization.</li><li>Develop your career in a flexible and collaborative hybrid working environment.</li></ul> Location Tokyo Salary 10 - 12 million yen Reference Number: 06940-0013467826 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuNzU3MTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-30T00:16:22Z

Regulatory Compliance Manager

Tokyo,
remote
Permanent
1.0M - 13.0M JPY / Yearly
Company ProfileA leading global financial services provider is seeking a Regulatory Corporate Compliance Manager to strengthen its compliance framework and support business transformation in Japan.The Role<ul><li>Reporting to the Head of Compliance, you will support the development and enhancement of the company's compliance framework.</li><li>You will conduct compliance monitoring and reviews, identify company-wide risks, and recommend practical improvements across business operations.</li><li>The role also involves partnering with sales, operations, and regional compliance teams to implement global initiatives, deliver training, and promote customer-focused business conduct.</li></ul> Your Skills <ul><li>Native-level Japanese is required, with business-level English preferred.</li><li>Experience in legal or compliance within insurance or financial services is required. Candidates from consulting firms with financial-services compliance, business planning, or process-improvement experience may also be considered.</li><li>Knowledge of insurance-related laws and regulations, together with strong analytical and stakeholder-management skills, is highly desirable.</li></ul> Key Highlights of the Role <ul><li>Contribute to compliance framework development beyond traditional monitoring activities.</li><li>Drive business improvement and company-wide compliance initiatives.</li><li>Work closely with senior stakeholders and regional compliance teams.</li><li>Enjoy a flexible working environment with hybrid work and full flextime.</li><li>Join an evolving compliance function offering autonomy, visibility, and opportunities to influence the wider business.</li></ul> Location Tokyo Salary10 - 13 million yen Reference Number: 06940-0013467824 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuNjY1MDkuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-21T03:16:12Z

Product Manager

Tokyo,
remote
Permanent
8.0M - 8.0M JPY / Yearly
Company Profile<div>Global provider of hearing care solutions and audiology technologies</div> The Role<ul><li>Manage product lifecycle activities, including product launches, upgrades, and discontinuations.</li><li>Develop and execute go-to-market strategies and marketing initiatives.</li><li>Monitor product performance, market trends, and competitive activities to drive business growth.</li><li>Lead product planning, budgeting, forecasting, and specification management.</li><li>Coordinate cross-functional stakeholders to support product launches and lifecycle changes.</li><li>Conduct market research, analyze customer feedback, and ensure regulatory compliance.</li><li>Address product quality issues and support continuous product improvement.</li></ul> Your Skills Impoertant to have:<ul><li>Product Management Experience</li><li>Business-Level English Proficiency</li><li>IT Literacy</li></ul>Nice to have:<ul><li>Experience in the hearing, healthcare, or Medical Device industry </li></ul> Location Tokyo Salary8 million yen Reference Number: 06940-0013459010 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/Q2hyaXN0b3BoZXIuTW9vcmUuNzE3ODUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-17T04:25:01Z

Strategy & Operations Manager

Tokyo,
remote
Permanent
10.0M - 10.0M JPY / Yearly
Company ProfileA global technology services company focused on supply chain, device lifecycle management, and operational excellence. The Role<ul><li>Lead cross-functional SCM and operations initiatives</li><li>Manage strategic projects and business improvement programs</li><li>Analyze logistics and operational performance data</li><li>Track KPIs for quality, delivery, cost, and productivity</li><li>Drive process improvement, standardization, and governance</li><li>Support key client projects and stakeholder alignment</li><li>Promote digital transformation and AI adoption</li><li>Support compliance, audit, and risk management activities</li></ul> Your Skills <ul><li>Experience in SCM, logistics, operations, business planning, or project management</li><li>Strong project management and stakeholder coordination skills</li><li>Data analysis and KPI management experience</li><li>Understanding of cost control and operational performance</li><li>Process improvement and problem-solving skills</li><li>Advanced Excel and PowerPoint skills</li><li>Experience with digital tools, automation, or AI initiatives</li><li>Strong communication and presentation skills</li></ul> Key Highlights of the Role <ul><li>Strategic and operational leadership role</li><li>High visibility across multiple functions</li><li>Drive business transformation initiatives</li><li>Strong ownership without people management</li></ul> Location Tokyo Salary10 million yen Reference Number: 06940-0013470968 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/dGFrdS55YW1hc2hpdGEuNTYxOTYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-06T08:32:08Z

Finance Director

Tokyo,
remote
Permanent
15.0M - 20.0M JPY / Yearly
Company Profile | 企業概要 A global financial services provider specializing in fund administration and related services is looking for an AVP to join its Real Estate Fund Services team. The Role | 職務内容<ul><li>Oversee the administration and accounting of a portfolio of real estate funds, working closely with senior leadership.</li><li>Maintain and review fund books and records, NAV calculations, financial statements, and monthly/quarterly reporting.</li><li>Review capital calls, distributions, investor allocations, capital account statements, payments, and other fund transactions.</li><li>Supervise a small team of accountants, reviewing and signing off on their work.</li><li>Act as a key day-to-day contact for clients, investors, investment managers, banks, auditors, and other fund participants.</li><li>Support investor communications, audits, client presentations, and projects related to the continued growth of the business.</li></ul> Your Skills | 応募資格<ul><li>7+ years of accounting experience within financial services, particularly Real Estate, Asset Management, or Fund Administration.</li><li>Strong knowledge of J-GAAP is required; IFRS and/or US GAAP experience is preferred.</li><li>Experience preparing and reviewing general ledgers and financial statements, with knowledge of IFRS consolidation.</li><li>Strong English communication skills, both written and verbal.</li><li>4+ years of supervisory or team leadership experience.</li><li>Strong client relationship management, analytical, problem-solving, and business communication skills.</li><li>Experience with Yardi or another real estate system such as MRI is highly desirable.</li><li>A degree in Accounting, Finance, or a related field and/or progress toward a professional accounting qualification such as CPA, CA, or ACCA.</li></ul> Key Highlights of the Role | おすすめのポイント<ul><li>Join the Real Estate team of a major global fund services organization with operations across 80 offices worldwide.</li><li>Gain exposure to complex real estate fund structures and sophisticated institutional clients.</li><li>Take on an AVP-level position combining hands-on fund accounting, client management, and team leadership.</li><li>Work closely with senior leadership while playing an important role in the continued expansion of the business.</li><li>Build relationships across investors, investment managers, banks, auditors, and other key fund participants.</li></ul> Location Tokyo Salary15 - 20 million yen Reference Number: 67040-0013489533 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/WXVyaWtvLkFrYW1pbmUuMDI4NTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-27T03:14:14Z

Finance Manager

Tokyo,
remote
Contract
12.0M - 14.0M JPY / Yearly
Company ProfileOur client, a major pharmaceutical company, is seeking an accounting professional to provide interim support during a vacancy until a permanent replacement is hired. This is a project-based, fixed-term assignment of approximately four months for candidates with hands-on accounting experience.Ideal candidates are playing managers with strong accounting experience, SAP proficiency, and the ability to handle documentation in English. The Role<ul><li>Operational support, including invoicing and Executive Assistant support</li><li>Budget planning and budget vs. actuals management</li><li>Process improvement</li><li>Establishment of budgeting and procurement processes</li><li>Support for purchasing, procurement, and approval processes</li></ul> Your Skills Must Have<ul><li>Hands-on experience in FP&A and budget management</li><li>Basic accounting knowledge</li><li>Intermediate or higher Excel skills</li></ul>Preferred<ul><li>Business-level English, including coordination and negotiation with overseas affiliates</li><li>SAP experience</li><li>Experience managing WBS and designing/operating project codes</li><li>Knowledge of transfer pricing and global charge allocation processes</li><li>Experience coordinating across multiple departments and driving projects</li></ul>Other<ul><li>Overtime: Approximately 5-10 hours per month, with increased workload during quarterly periods</li></ul> Key Highlights of the Role <ul><li>A role where you can leverage your budgeting, budget management, and accounting expertise in FP&A</li><li>Broad operational responsibilities, including invoicing, procurement, approvals, and EA support</li><li>Opportunities to utilize experience with overseas affiliates, SAP, and global projects</li><li>A well-balanced work environment with approximately 5-10 hours of overtime per month</li></ul> Location Tokyo Salary12 - 14 million yen Reference Number: 06940-0013483982 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/TWl6dWhvLldhdGFuYWJlLjk3NDM3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-08-13T01:17:24Z

Legal Staff

Tokyo,
remote
Permanent
8.0M - 11.0M JPY / Yearly
Company ProfileA global digital content and entertainment company operating one of Japan's leading electronic comic platforms is looking for a Legal professional to support its growing business. The Role<ul><li>Provide legal advice across consumer protection, payments, privacy, customer support, and other regulatory matters.</li><li>Review and draft a wide range of commercial agreements, including publishing, licensing, IP, advertising, outsourcing, and confidentiality agreements.</li><li>Support IP matters including patents, trademarks, licensing, and content-related rights, as well as M&A and investment transactions.</li><li>Handle compliance frameworks, regulatory filings, legal research, disputes, and internal and external audit matters.</li><li>Approximately 30% of contracts are currently in English, with the proportion expected to increase as the business expands globally.</li></ul> Your Skills <ul><li>5+ years of professional experience, including 3+ years of in-house legal experience within the content industry.</li><li>Strong corporate legal and commercial contract experience.</li><li>Experience drafting and reviewing English-language contracts is beneficial.</li><li>Legal qualifications such as Attorney, Judicial Scrivener, Administrative Scrivener, or Business Law Examination Level 2+ are preferred.</li><li>English and/or Korean language capability is advantageous.</li></ul> Key Highlights of the Role <ul><li>Join a growing global digital content business with significant international exposure.</li><li>Gain broad legal experience across commercial contracts, IP, regulatory, compliance, M&A, and governance.</li><li>Work on cross-border matters as the company continues its global expansion.</li><li>Opportunity to expand into board governance, whistleblowing, and incentive compensation matters depending on experience and interest.</li></ul> Location Tokyo Salary8 - 11 million yen Reference Number: 06940-0013479179 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuNjIzOTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-12T07:28:00Z

Engineering Manager

Tokyo,
remote
Permanent
15.0M - 15.0M JPY / Yearly
Company Profile<div>A fast-growing global technology company is seeking an Engineering Manager to lead a Core Services team responsible for building and operating the foundational platform capabilities that power mission-critical products used by enterprise customers worldwide.</div> The Role<ul><li>Lead and mentor a team of software engineers.</li><li>Drive high-quality delivery of platform and engineering initiatives.</li><li>Establish effective processes, planning, and team accountability.</li><li>Support architecture discussions and key technical decisions.</li><li>Balance scalability, reliability, and long-term maintainability.</li><li>Partner with cross-functional stakeholders to execute business priorities.</li><li>Foster a collaborative and high-performing engineering culture.</li><li>Act as an escalation point for critical incidents and operational issues.</li><li>Continuously improve engineering standards and team performance.</li></ul> Your Skills <ul><li>Native-level Japanese and business-level English.</li><li>8+ years of software engineering experience.</li><li>3+ years of engineering leadership experience.</li><li>Strong architectural and technical decision-making skills.</li><li>Solid knowledge of backend systems, APIs, and distributed platforms.</li><li>Proven experience developing high-performing teams.</li><li>Ability to drive impactful delivery and business outcomes.</li><li>Experience collaborating with distributed teams and stakeholders.</li><li>Strong communication and execution capabilities.</li></ul> Key Highlights of the Role <ul><li>Take ownership of a mission-critical platform that supports globally utilized products and services.</li><li>Lead a talented engineering team and play a key role in its growth and development.</li><li>Influence architectural decisions and contribute to long-term technology strategy.</li><li>Work in a highly collaborative, international environment with strong leadership exposure.</li></ul> Location Tokyo Salary15 million yen - Reference Number: 06940-0013501948 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/c3VlLnRpbmcuNzYyMzUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-10-01T07:20:38Z

Compliance Manager

Tokyo,
remote
Permanent
15.0M - 20.0M JPY / Yearly
Company Profile A rapidly growing global payments and financial technology company providing integrated business accounts, payments, treasury, spend management, and embedded finance solutions is looking for an AML Compliance Manager. The Role <ul><li>Reporting to the Compliance Director and deputising as MLRO when required, you will support the development and management of local and global compliance programs in Japan.</li><li>You will strengthen the Japan compliance framework, oversee KYC and due diligence processes, and enhance transaction monitoring, screening, and financial crime controls.</li><li>You will analyse high-volume data, identify AML trends and typologies, develop monitoring rules and triggers, and communicate key risks and findings to internal stakeholders and regulators.</li><li>You will also partner closely with Compliance Operations, Legal, Engineering, Product, Strategy, and Business Development.</li></ul> Your Skills <ul><li>At least seven years of financial crime compliance experience is required.</li><li>Experience within fintech, financial services, ecommerce, RegTech, compliance consulting, or accounting is preferred.</li><li>Strong knowledge of Japanese and global AML/CTF regulations, including the Payment Services Act, Foreign Exchange Act, and Act on Prevention of Transfer of Criminal Proceeds, is essential.</li><li>Experience in transaction monitoring, sanctions or customer screening, financial investigations, KYC, and AML controls is required.</li><li>ICA, CAMS, or another relevant compliance qualification is preferred.</li><li>Fluency in written and spoken Japanese and English is mandatory.</li></ul> Key Highlights of the Role <ul><li>Deputise as MLRO and play an influential role in strengthening the company's financial crime compliance framework in Japan.</li><li>Lead improvements across KYC, screening, transaction monitoring, controls, and AML reporting.</li><li>Work with data, technology, and cross-functional teams to develop scalable compliance solutions.</li><li>Join a fast-growing global fintech and contribute to both local and global compliance initiatives.</li></ul> Location Tokyo Salary 15 - 20 million yen Reference Number: 06940-0013464004 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/TWVyZWkuSGF0YW5ha2EuMjc1MzYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-07-14T00:34:22Z

Human Resources (HR) Manager

Tokyo,
remote
Permanent
18.0M - 18.0M JPY / Yearly
Company Profile<div>A global technology company specializing in optical and semiconductor-related products, serving customers worldwide through innovative solutions and industry-leading expertise.</div> The Role<div>Reporting to the Japan HR Lead, this role partners with local and regional stakeholders to execute HR initiatives, support business objectives, and enhance employee experience, organizational effectiveness, and workplace culture. As part of a global HR transformation, you will contribute to talent development, employee engagement, and operational excellence across the organization.Key Responsibilities:<ul><li>Execute HR initiatives aligned with business and organizational goals.</li><li>Partner with managers to provide HR guidance and support workforce planning.</li><li>Lead recruitment, talent development, succession planning, and learning initiatives.</li><li>Drive employee engagement, well-being, and inclusive workplace programs.</li><li>Ensure compliance with labor laws, company policies, and HR practices.</li><li>Oversee employee relations and support a positive work environment.</li><li>Manage site administration and collaborate with cross-functional teams to enhance workplace operations.</li></ul></div> Key Highlights of the Role <ul><li>Opportunity to support the growth of a leading global semiconductor business</li><li>Drive talent development, organizational effectiveness, and workplace culture initiatives</li><li>Gain broad HR experience in a global and collaborative environment</li><li>Partner closely with business leaders to support organizational growth</li><li>Play a key role in driving people and business transformation during an exciting period of change</li></ul> Location Tokyo Salary18 million yen Reference Number: 06940-0013478234 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/VG9zaGl5dWtpLkthbWl5YS41NjU0Ny4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
2026-09-03T06:33:34Z

Technical Sales Engineer

Tokyo,
remote
Permanent
7.0M - 7.0M JPY / Yearly
Company ProfileA global provider of automotive refinishing and paint mixing solutions is seeking a Technical Sales Engineer to support business growth in Japan. The Role1) Field Technician (70%)<ul><li>Provide technical support to customers by addressing inquiries related to equipment operation, spare parts, troubleshooting, and machine performance.</li><li>Conduct on-site visits for repairs, demonstrations, installations, and technical training, working closely with local and overseas technical experts to resolve issues effectively.</li></ul>2) Sales Support (30%)<ul><li>Prepare and manage customer quotations, sales reports, forecasts, and related documentation using internal systems and Excel, ensuring accuracy and timely follow-up.</li><li>Communicate professionally with internal and external stakeholders regarding quotations, delivery schedules, inventory status, sales progress, and other non-technical requests.</li></ul> Your Skills <ul><li>Experience in technical sales, application engineering, or customer-facing technical support, preferably within automotive, industrial equipment, coatings, or related industries.</li></ul> Key Highlights of the Role <ul><li>Join a globally recognized technology company serving the automotive refinish industry.</li></ul> Location Tokyo Salary7 million yen Reference Number: 06940-0013490396 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/UXVhbmcuTmd1eWVuLjI1NDEyLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
2026-09-04T04:37:07Z

Finance Manager

Tokyo,
remote
Permanent
10.0M - 14.0M JPY / Yearly
Company Profile | 企業概要 Global logistics and supply chain services provider operating across more than 70 countries is looking for a Finance Manager to lead its Japan finance function. The Role | 職務内容<ul><li>Manage the full spectrum of accounting activities, including GL, AR, AP, fixed assets, intercompany transactions, cash management, and monthly and annual closing.</li><li>Lead budgeting and forecasting while providing financial analysis and insights to support local management and business performance.</li><li>Oversee Japanese tax, statutory compliance, internal controls, audit activities, cash flow, and working capital management.</li><li>Partner closely with APAC and global Finance teams on reporting, consolidation, forecasting, controlling initiatives, and ad hoc projects.</li><li>Lead, coach, and develop the local finance team while driving accountability and continuous improvement.</li></ul> Your Skills | 応募資格<ul><li>Minimum 5 years of progressive finance and accounting experience with strong knowledge of financial reporting and Japanese tax regulations.</li><li>Hands-on experience independently managing monthly and annual closing processes.</li><li>Business-level Japanese and English are required.</li><li>Strong Excel and financial analysis skills; SAP or other ERP experience is beneficial.</li><li>Previous people management experience and experience within logistics, freight forwarding, transportation, or a multinational environment are preferred.</li></ul> Key Highlights of the Role | おすすめのポイント <ul><li>Take ownership of a broad Finance Manager position covering accounting, FP&A, tax, controls, cash management, and business partnering.</li><li>Work closely with both Japan management and regional/global Finance stakeholders, providing strong international exposure.</li><li>Lead and develop the local finance team while remaining hands-on across the finance function.</li><li>Join a large global logistics group with 41,000 employees across more than 70 countries and exposure to a diverse international client base. </li></ul>Location Tokyo Salary10 - 14 million yen Reference Number: 67040-0013491183 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure. <img src="https://counter.adcourier.com/WXVyaWtvLkFrYW1pbmUuNjA3MjIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-08-27T03:51:08Z

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