Search jobs now Submit your resume Explore how we help job seekers Contract talent Permanent talent Project and interim professionals Learn how we work with you Executive search Technology Finance and accounting Financial services Business transformation & IT leadership Human resources Supply chain Technology Risk, audit and compliance Finance and accounting Digital, marketing and customer experience Legal Operations Human resources 2026 Salary Guide Robert Half blog Career development Management tips Hiring help Land that job Research & insights Browse jobs Find your next hire Our location

60 results for Customer Service Manager jobs

Customer Facing IT Project Manager - System Implementation
  • Tokyo,
  • remote
  • Permanent
  • 14.0M - 18.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>US fintech company who support major financial institutions globally by providing infrastructure and technology services. Their solutions are also aimed at helping small-medium sized businesses scale their growth.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>You'll be working closely with customers to implement a range of the company's fintech products and services. To achieve this, you'll be working with commercial teams to support presales activities and also generating user stories and requirements from the customer.</li><li>Collaborate with global stakeholders, both internal and external, to lead projects relating to system configuration, implementation, testing, etc.</li><li>Support customers as a contact point for ongoing system maintenance and improvements.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese and English are mandatory.</li><li>Previous experience as a customer facing IT project manager, with experience of implementing systems or services.</li><li>Capable of leading projects with a regional / global scale.</li><li>Exposure to the financial services sector would be an advantage, but not essential.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Join a global team, working with international stakeholders daily.</li><li>The solutions you provide will essentially help small to medium sized businesses to grow and scale their operations due to investment decisions.</li><li>You'll be working with a stable international company with plenty of experience in Japan. Their products are used by some of the most well-known banks and enterprise customers, so they have a strong reputation within the industry despite not being widely known to the public.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>14 - 18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013393643</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjQ1NzY3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-05T06:52:24Z
Customer Success Manager​
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 17.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global Fortune 500 company, provider of software solutions for Manufacturing industry. Enable manufacturers to optimize their product development, production, and maintenance processes, thereby enhancing their competitiveness in the global market.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As a Customer Success Manager, you'll be the trusted advisor for Enterprise and Strategic accounts, managing the complete customer journey from onboarding through value realization. You'll work closely with customers to ensure they successfully adopt our SaaS solutions and achieve measurable business outcomes.<br /><br /> Key Responsibilities:</p><ul><li>Own all post-sales activities to drive measurable business value for customers using our cloud products</li><li>Lead quarterly business reviews with C-suite executives such as CIOs, CTOs, and CEOs</li><li>Guide customers through onboarding, focusing on fast time-to-value and achievement of their specific business goals</li><li>Understand customer requirements and create realistic, achievable outcome plans</li><li>Develop and execute Customer Success Plans to maximize solution adoption</li><li>Build strong relationships with customer executives and team members</li><li>Conduct regular check-ins, business reviews, webinars, and mentoring sessions</li><li>Create scalable processes and collaborate across internal teams (Sales, Support, Product, Renewals)</li><li>Advocate for customer needs and provide feedback to improve our services</li></ul><p><br /> Required Experience:</p><ul><li>5+ years in customer-facing B2B roles</li><li>Background in Customer Success, Sales, Pre-Sales, Consulting, or Project Management</li><li>Understanding of IT/Cloud/SaaS technology and how it creates business value</li><li>Strong organizational skills with ability to work across multiple teams</li><li>Excellent communicator who can inspire and influence customers and colleagues</li><li>Quick learner who adapts well to change in global environments</li><li>Fluent in Japanese with business-level English proficiency</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Background in Automotive or Manufacturing industries</li><li>Proven ability to engage with C-level executives and business decision-makers</li><li>Experience leading transformation or program management initiatives</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>English working environment: New CSM team in Japan, report to overseas, also work closely with global team members</li><li>This vendor is well-respected by clients due to its high-quality products, and the strong relationship balance makes it easy to handle customer-facing activities</li><li>Good office access in Tokyo, hot desk, flexile remote work</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 - 17 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013348585</p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMDY4ODUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-10T01:21:56Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 17.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global organization specializing in commercial real estate services and investment delivers integrated solutions.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Prepare and review monthly, quarterly, and annual financial statements in compliance with Japanese GAAP, IFRS, and/or US GAAP, ensuring accuracy and regulatory compliance.</li><li>Oversee end-to-end accounting operations, including AP/AR, general ledger, cash management, variance analysis, capital assets, cash flow, and debt activity.</li><li>Coordinate audits, tax filings, and statutory reporting, working closely with auditors, tax advisors, and other internal and external stakeholders to meet all deadlines.</li><li>Act as the primary client account lead, managing day-to-day client relationships, financial performance, KPI tracking, and resolving escalated issues with a strong client-service focus.</li><li>Support new business initiatives and client onboarding by contributing to proposals, budgeting, contract reviews, financial structuring, and process improvement initiatives.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese and high business English (daily communication in English)</li><li>5+ years of financial accounting or SPC accounting experience</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Join one of the world's largest commercial real estate firm</li><li>Very flexible working conditions with no fixed office days. The team goes to the office 2 - 4 times a month</li><li>Super flex time (no core hours)</li><li>International team with diverse backgrounds</li><li>Learning culture. People in the team have come from various industry backgrounds, and have learned about SPC accounting on the job</li><li>Career promotion opportunities. There are opportunities to work overseas if they wish, or to move to different departments</li><li>Very friendly and flat culture</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 -17 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013358150</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/QnJlbm5hLkh5YWt1bm8uNTMyNTQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-04T00:18:15Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 12.0M - 15.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global B2C/B2B technology‑enabled services company specializing in support solutions for consumer electronics and devices. Operating worldwide, the organization delivers high‑quality service offerings that support major retailers, manufacturers, and end‑customers across multiple markets. The business is recognized for its strong customer focus, reliability, and innovation in service delivery, with a stable presence and continuous growth in Japan.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Finance Strategy Manager</p><p>This position plays a key role in shaping financial insights, supporting strategic decision‑making, and enabling business growth in Japan. You will work closely with the local and regional leadership teams to drive deep financial analysis, improve forecasting accuracy, and support new business initiatives. The role is highly analytical, data-driven, and well‑suited for someone who enjoys working with both finance and business teams.<br /><br /> Key Responsibilities</p><ul><li>Conduct monthly financial results reviews and deliver insights through deep‑dive analysis</li><li>Structure, clean, and prepare business data for financial modeling and reporting</li><li>Learn and utilize tools such as SQL and Python for advanced data analysis (on‑the‑job upskilling supported)</li><li>Support business forecasting, scenario planning, and pricing for new business initiatives</li><li>Partner closely with cross‑functional teams (Product, Operations, Commercial, Customer Experience)</li><li>Improve reporting accuracy, processes, and KPI tracking frameworks</li><li>Contribute to medium‑ and long‑term financial strategy development</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese with business-level English</li><li>Finance, FP&amp;A, Business Strategy, or Consulting experience</li><li>Strong analytical and problem‑solving skills</li><li>Experience working with business performance data, financial models, and KPIs</li><li>Interest or basic capability in SQL/Python, with willingness to learn</li><li>Experience in tech, e‑commerce, B2C services, or consumer electronics sectors is a plus</li><li>Collaborative mindset with the ability to work across teams</li><li>Self‑starter comfortable in a dynamic, fast‑moving environment</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High visibility across Japan and regional leadership</li><li>Opportunity to build advanced analytical capability (SQL, Python)</li><li>Blend of finance, strategy, and commercial exposure</li><li>Fast‑growing business with strong global infrastructure</li><li>Chance to influence new business initiatives and pricing strategy</li><li>Hybrid and flexible work culture</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 - 15 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013372179</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjYyOTIzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-30T06:17:44Z
Project Manager​
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 10.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A global tech protection and repair services company specializing in device repair and after-sales support.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Lead IT project management for Japanese repair operations, serving as the primary IT liaison between business groups, repair facilities, and offshore technical teams to optimize ERP systems and customer reporting.</p><p>Key Responsibilities:</p><ul><li>Manage IT governance and optimization across business operations and repair facilities</li><li>Serve as IT point of contact, coordinating projects between stakeholders including repair facilities, support teams, and offshore IT</li><li>Oversee ERP/SFC system configuration, data maintenance, SKU/BOM management, and billing setup</li><li>Lead automation projects for customer reporting (KPI, repair, and billing reports)</li><li>Drive continuous improvement initiatives for BI and ERP systems</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>3+ years PMO experience in fast-paced environments</li><li>Strong collaboration skills with engineering, IT, and operations teams</li><li>Data analysis expertise and BI/DBMS knowledge</li><li>Fluent Japanese and business-level English required</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Can utilize your bilingual strength because English will be needed most of the time when contact with clients</li><li>Flextime (9:00-17:30) with remote work options</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 10 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013373727</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><p><em> </em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNTQzNjMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-06T06:31:35Z
IT Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 10.0M JPY / Yearly
  • <p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality in-house ICT services that exceed industry standards.</li><li>Support oversight of all aspects of technology infrastructure, including servers, networks, telecommunications, and cloud services.</li><li>Ensure robust cybersecurity to protect sensitive client data and maintain confidentiality.</li><li>Lead and manage the desktop support team.</li><li>Collaborate with management to develop and implement technology strategy aligned with business objectives.</li><li>Assist in building relationships with external vendors, hardware manufacturers, solution providers, and service providers.</li><li>Support IT budgeting, including forecasting, cost control, and technology investments.</li><li>Establish and enforce IT policies, procedures, and best practices.</li><li>Ensure compliance with relevant industry regulations and data protection requirements.</li><li>Promote and lead technology training initiatives for staff.</li><li>Plan and execute disaster recovery and business continuity strategies.</li></ul><p><strong>Required Qualifications:</strong></p><ul><li>5-7 years of IT management experience, preferably in a professional services environment.</li><li>Proven experience managing IT infrastructure in a Windows/Microsoft 365 environment.</li><li>Experience operating and managing computer virtualization technology (including virtual desktops) and hypervisors in an enterprise setting.</li><li>Flexible mindset adaptable to changing trends and environments; strong self-starter.</li><li>Experience in cybersecurity, data protection, disaster recovery, and business continuity planning.</li><li>Excellent communication skills; ability to explain technical concepts to non-technical staff and management.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Knowledge of legal technology (Legal-tech) applications and workflows.</li><li>Experience with legal-specific software (e.g., CMS platforms such as OpenText Content Server).</li><li>Relevant certifications (MCSE, CISSP, ITIL, CompTIA Security+, etc.).</li><li>Familiarity with compliance requirements in the legal industry.</li><li>Experience with cloud migrations and hybrid infrastructure.</li><li>Knowledge of e-discovery processes and litigation support technology.</li><li>Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.</li></ul><p><strong>Team Information:</strong></p><ul><li>The IT team includes a manager and desktop support specialists.</li><li>The department is recognized for its commitment to supporting attorneys and staff with modern technology solutions.</li><li>There is an ongoing focus on ICT workplace modernization and process improvement, with new initiatives being planned and implemented.</li></ul><p> </p><p>JO:06940-0013367288</p><p>Location: Tokyo</p><p>Annual Salary: JPY 10,000,000</p><img src="https://counter.adcourier.com/YWhtYWQucm95YW5pLjA0NzExLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-05T09:25:53Z
Cloud Program & Engagement Lead [FSI software vendor]
  • Tokyo,
  • remote
  • Permanent
  • 22.0M - 26.0M JPY / Yearly
  • <p><strong>Company Profile</strong><br /> <br /> Our client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organisations. As cloud adoption accelerates across Japan, the company is strengthening its customer-facing program leadership capability to ensure complex transformation programs are delivered successfully and profitably.<br /> <br /> This is a strategic, high-visibility role sitting at the intersection of delivery, customer engagement, and commercial performance.<br /> <br /> <br /> <br /> <strong>The Role</strong><br /> </p><ul><li>You will lead end-to-end cloud transformation programs across assigned enterprise accounts. Acting as a trusted advisor to customers and system integrator partners, you will ensure delivery excellence while aligning programs to clear business outcomes.</li><li>This role combines program leadership, executive stakeholder engagement, financial oversight, and pre-sales support.</li></ul><p><br /> <br /> Cloud Program Leadership<br /> </p><ul><li>Lead planning and execution of enterprise cloud transformation programs</li><li>Coordinate key milestones, including performance testing, cutovers, and transition to customer success</li><li>Monitor progress, proactively identify risks, and drive mitigation strategies</li><li>Ensure program outcomes align with agreed business objectives and success criteria</li><li>Oversee complex, multi-stakeholder delivery environments</li></ul><p><br /> Customer Relationship &amp; Executive Engagement<br /> </p><ul><li>Serve as a trusted delivery partner to senior customer stakeholders and System Integrator (SI) partners</li><li>Provide strategic guidance on platform adoption and optimisation</li><li>Advocate for customer priorities internally, collaborating with Product, Cloud Operations, and Support</li><li>Support governance forums, including steering committees and executive reviews</li></ul><p><br /> Sales &amp; Pre-Sales Support<br /> </p><ul><li>Contribute to cloud transformation proposals and services estimates</li><li>Engage early in customer discussions to shape delivery approaches and engagement models</li><li>Own small to mid-sized opportunity proposals and support development of Statements of Work (SOWs)</li><li>Identify additional revenue opportunities through strategic account engagement</li></ul><p><br /> Program Financial Management<br /> </p><ul><li>Track program budgets and forecast delivery costs</li><li>Manage margin, staffing models, and scope alignment to ensure profitability</li><li>Support account-level services revenue and profitability targets</li><li>Ensure seamless transition from implementation to business-as-usual operations and customer success</li></ul><p><br /> <br /> <strong>Your Skills </strong><br /> </p><ul><li>Extensive experience in enterprise software delivery, consulting, or transformation programs</li><li>Exposure to highly regulated industries such as Banking, Insurance or Healthcare</li><li>Proven experience in customer-facing leadership roles</li><li>Hands-on experience leading large-scale cloud or SaaS implementations</li><li>Experience coordinating cross-functional delivery teams, partners, and client stakeholders</li><li>Exposure to commercial aspects including proposals, SOWs, and pricing</li><li>Japanese (fluent level); English (Business level)</li></ul><p><br /> <br /> <strong>Key Highlights of the Role </strong><br /> </p><ul><li>Lead high-impact, enterprise cloud transformation programs</li><li>Significant exposure to C-level customer stakeholders</li><li>Strategic role combining delivery excellence and commercial responsibility</li><li>Be part of the #1 firm in its industry</li></ul><p><br /> <br /> <strong>Location </strong><br /> <br /> Tokyo<br /> <br /> <br /> <br /> <strong>Salary</strong><br /> <br /> 22 - 26 million yen<br /> <br /> <br /> <br /> Reference Number: 06940-0013386613<br /> <br /> <br /> <br /> <br /> <br /> <em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em><br /> </p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjg5OTcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-18T08:37:41Z
Country Manager / Sales
  • Tokyo,
  • remote
  • Permanent
  • 3.0M - 3.5M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A globally operating cybersecurity service company, specializing in incident response and enterprise security support.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Country Manager leading business launch and growth in Japan, you will be broadly responsible for everything from market strategy planning to sales execution and organizational development.</p><p>Key Responsibilities:</p><ul><li>Build the business foundation and Go-to-Market strategy for the Japanese market</li><li>Establish and maintain relationships with executive stakeholders of enterprise clients</li><li>Develop and execute sales strategies to achieve quarterly and annual revenue targets</li><li>Manage complex enterprise sales processes</li><li>Drive sales and account strategies in collaboration with internal teams</li><li>Address customer challenges and concerns, and support deal closing</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Knowledge of cybersecurity, particularly incident response</li><li>Over 5 years of leadership experience in the cybersecurity field</li><li>Experience as a security consultant, sales engineer, or in a corporate security role</li><li>Ability to build relationships and make proposals at the executive level</li><li>Experience developing sales strategies in new or growth markets</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>A key position responsible for launching the Japan market</li><li>A role with significant autonomy and high strategic impact</li><li>Close collaboration with global teams</li><li>Opportunity to influence the cybersecurity market in Japan</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>30 - 35 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365609</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi4wMDIyNC4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-01-16T04:54:19Z
Helpdesk/PC Support
  • Tokyo,
  • remote
  • Contract
  • 5.0M - 6.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a company that provides software and services to support 3D design and simulation in fields such as manufacturing and healthcare.</p><p> </p><p><strong>The Role</strong></p><ul><li>Provide first-level technical support and troubleshooting for internal users, ensuring smooth operation of IT systems and hardware. This role involves resolving PC-related issues, managing service requests, and maintaining compliance with corporate IT standards.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>1-3 years in IT support or helpdesk role.</li><li>Experience with Windows OS, Microsoft 365, and basic networking.</li><li>Strong troubleshooting and problem-solving skills.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>2,500 - 3,000 JPY hourly</p><p> </p><p><strong> </strong>Reference Number:06940-0013336879</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/SGluc29uLkxldW5nLjg5ODY4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-09T07:45:29Z
Senior Sales Manager [Fintech / Credit Risk]
  • Tokyo,
  • remote
  • Permanent
  • 15.0M - 18.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a well-established international financial services and risk intelligence organization with a strong global presence. With decades of expertise supporting corporate clients in managing credit risk, the company is now accelerating the growth of its fastest-growing divisions in Japan - targeting 40% year-over-year growth this fiscal year.<br /><br />This is a rare opportunity to lead and scale a strategic business unit within a well-established yet entrepreneurial environment in a white space with lots of room to grow both personally and as a key member of their Japan business.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>Our client is seeking an experienced and commercially driven leader to expand their new 'data' products market share across assigned territories. This is a high-impact role focused on driving revenue growth and positioning the solutions as a leading risk intelligence offering in the market.<br /><br />Go-To-Market Strategy &amp; Execution<br />- Develop and execute a clear GTM strategy across all channels: direct sales, partnerships, cross-sell and sell-through models, including trade-tech platforms<br />- Analyse the competitive landscape and define winning strategies<br />- Translate medium-term objectives and long-term vision into actionable business plans<br /><br />Revenue Growth &amp; Channel Development<br />- Drive incremental BI revenue through new and existing partnerships<br />- Build, manage, and maintain a strong and predictable sales pipeline<br />- Provide accurate sales forecasting and progress reporting<br /><br />Stakeholder &amp; Team Leadership<br />- Act as a strategic partner to regional and global stakeholders in shaping business and account plans<br />- Guide and nurture sales team members as the market grows<br /><br />Product &amp; Market Feedback<br />- Work closely with product teams to advocate for enhancements aligned with local market requirements and regulatory standards<br />-Provide structured market feedback to support innovation and competitiveness<br /><br />Market Presence &amp; Brand Positioning<br />- Represent the Business Information division at industry events<br />- Build presence within targeted industries through associations and presentations<br />- Partner with marketing to develop compelling, market-relevant content<br />- Enable and train partners and team members to effectively position and sell BI solutions<br /><br />Customer Success<br />- Ensure client NPS scores meet or exceed global benchmarks<br />- Maintain strong executive-level relationships with clients and partners </p><p> </p><p><strong>Your Skills </strong></p><p>- 10-15 years of experience in direct and/or channel sales<br />- 3-5 years in a role requiring expansion of new products into new markets or client segments<br />- Proven experience in enterprise consultative sales<br />- Strong experience defining and executing GTM strategies with measurable results<br />- Background in data services, credit/risk intelligence, or risk management solutions<br />- Japanese (native); English (business level)</p><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>15 - 18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013387383</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzk2NzIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-19T05:09:20Z
Product Manager
  • Tokyo,
  • remote
  • Permanent
  • 9.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Senior Online Product Manager</strong></p><p><strong> </strong></p><p><strong>Company Profile</strong></p><p>Leading global eyewear retailer with over 500 stores across 13 countries, seeking a strategic product leader to drive ecommerce innovation and shape the digital customer experience worldwide.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>Lead product strategy and roadmap for web and app platforms, collaborating with executive teams across Japan, Taiwan, Singapore, Thailand, and India.</li><li>Partner with IT, DX, and marketing teams to prioritize initiatives, manage product deployment, and drive customer adoption across multiple markets.</li><li>Conduct data analysis and develop actionable insights to support strategic decision-making and identify online development opportunities.</li><li>Drive cross-functional projects from ideation to launch, working across time zones to deliver new products and services.</li><li>Develop and maintain KPIs to monitor business performance and ensure product alignment with local retail team needs.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Bachelor's degree with 5+ years in product management, management consulting, system integration, business strategy, or strategic planning.</li><li>Fluent proficiency in both Japanese (N1) and English is essential.</li><li>Strong analytical and problem-solving skills with proven commercial acumen and deep data analysis capabilities.</li><li>Excellent project management, communication, and stakeholder influencing abilities.</li><li>MBA or experience in ecommerce, retail, or fashion sector is preferred.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Own the digital product strategy for a trusted brand serving millions of customers globally.</li><li>Work directly with global leadership and Group strategy teams to shape company growth trajectory.</li><li>Drive meaningful impact across 13 markets with over 1,500 product styles online and in-store.</li><li>Join an innovative company committed to quality, affordability, and customer satisfaction since 1989.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013369542</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjQwMjk0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-23T06:23:15Z
Product Manager
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 12.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><ul><li>Renewable energy company with over ¥50B in annual revenue, operating across electricity retail, solar power development, and storage battery solutions, is searching for a Product Manager to own the vision and roadmap of its core Customer Information System platform. Following a recent acquisition of a smart home subsidiary, the company is building a connected ecosystem linking energy production to household consumption - and this role sits at the center of that transformation.</li></ul><p><br /><strong>The Role</strong></p><ul><li>You'll define the next-generation product vision for a mission-critical platform that powers billing, customer management, and partner operations across the entire business.</li><li>Deep market and customer research will be core to your work - uncovering pain points and translating them into product plans that solve real problems for utility operators and internal teams.</li><li>Daily collaboration with an offshore engineering team means writing clear requirements and ensuring delivery stays aligned with your roadmap - strong English communication is essential here.</li><li>You'll design and execute a GTM strategy for horizontal expansion, taking a platform built for internal use and scaling it to licensed external partners and new markets.</li><li>Managing a complex stakeholder landscape is central to this role - the people depending on this product range from billing teams to sales to B2B partners, and each group needs your attention.</li><li>Your PdM lead has driven digital transformation at major Japanese enterprises, creating a mentorship-rich environment where strategic thinking is valued over rigid hierarchy.</li></ul><p><br /><strong>Your Skills</strong></p><ul><li>A minimum of 5 years in product management with meaningful experience on B2B systems or platform products is required.</li><li>Hands-on experience formulating and executing GTM strategies for SaaS or packaged software - you've taken products to market, not just managed backlogs.</li><li>You've navigated stakeholder coordination and decision-making in matrix organizations where consensus isn't handed to you.</li><li> product lifecycle experience - from requirement definition through commercial release - is essential.</li><li>Business-level Japanese is strongly preferred; however, candidates with deep energy-sector or utility platform expertise will be considered regardless of Japanese ability.</li><li>Background in the electricity retail or utility sector, or experience with large-scale platform products such as trading platforms, ERP ecosystems, or multi-tenant SaaS, is a strong plus.</li><li>You must be based in Japan or eligible to work here</li></ul><p><br />Key Highlights of the Role</p><ul><li>Own vision, roadmap, and KPI design for the core platform that connects how an entire energy business operates - this isn't a maintenance role.</li><li>Join during a pivotal transformation period where the company is rebuilding pricing models, launching new services, and integrating a newly acquired smart home business.</li><li>Work alongside a multicultural team spanning 10+ nationalities, where ideas are debated on merit and flexible working styles are genuinely embraced.</li><li>Gain rare platform-level PdM experience in the renewable energy space - a sector with strong tailwinds in Japan and globally.</li><li>High autonomy with direct exposure to executive leadership, in a company backed by ¥5.6B in capital and positioned for continued strategic growth.</li></ul><p><strong>Location</strong></p><ul><li>Tokyo</li></ul><p>Reference number : 06940-0013383520</p><p><br /> </p><img src="https://counter.adcourier.com/S2hhbmcuTGUuNDA0MTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-13T07:05:31Z
Value Consultant [Saas/Cloud vendor | FSI]
  • Tokyo,
  • remote
  • Permanent
  • 16.0M - 25.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global market leader in enterprise software, delivering mission-critical solutions to some of the world's largest financial services and insurance organizations. With a strong footprint in Japan and continued investment in strategic growth, the company is expanding its Value Consulting capability to support complex enterprise engagements.<br /> <br /> This role sits at the intersection of strategy, finance, and enterprise technology.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>The Value Consultant will partner closely with enterprise sales teams and C-level stakeholders to articulate, quantify, and realize measurable business value from large-scale SaaS investments.</li><li>You will drive structured value discovery, build executive-ready ROI and TCO business cases, and support strategic decision-making across complex customer organizations.</li><li>This is a highly visible, consultative role with direct exposure to CXO leadership.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>8-15+ years of experience in Value Consulting, Strategy Consulting, Value Engineering, or Enterprise SaaS pre-sales</li><li>Experience in working with financial services clients</li><li>Strong experience driving ROI/TCO analysis within complex enterprise environments</li><li>Track record of influencing senior executives on strategic investment decisions</li><li>Strong and executive presentation skills</li><li>Ability to translate technical solutions into strategic business outcomes</li><li>Japanese (native); English (business level)</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><p>Business Value Strategy &amp; Execution</p><ul><li>Drive measurable ROI and strategic value realization for enterprise SaaS customers</li><li>Conduct Business Value Assessments to identify financial and operational impact</li><li>Quantify improvement opportunities and define value realization roadmaps</li><li>Ensure customers can identify, measure, and capture the full value potential of their investment</li></ul><p><br /> ROI &amp; Financial Modeling</p><ul><li>Develop detailed ROI and TCO models tailored to customer environments</li><li>Build board-ready financial business cases with granular KPIs and documented benefit rationale</li><li>Translate complex technical capabilities into tangible financial and operational outcomes</li><li>Support customers' investment decisions through data-driven analysis</li></ul><p><br /> Executive Engagement &amp; Storytelling</p><ul><li>Influence and engage CXO-level stakeholders through value-based selling</li><li>Facilitate Value Workshops with cross-functional leaders (Business &amp; IT)</li><li>Present strategic narratives that connect technology transformation to business outcomes</li><li>Enable executive alignment on transformation priorities and target operating models</li></ul><p><br /> Sales &amp; Strategic Alignment</p><ul><li>Partner with account executives to support account planning and value-focused engagement strategies</li><li>Contribute to complex enterprise sales cycles through structured business value conversations</li><li>Align value messaging with customer pain points, industry dynamics, and strategic initiatives</li><li>Methodology Development</li><li>Enhance and evolve value consulting methodologies, frameworks, and collateral</li><li>Support internal capability building and best-practice sharing</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>20 - 25 million yen</p><p><strong> </strong></p><p>Reference Number: 67040-0013385200</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNzA3OTguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2026-02-17T08:13:48Z
Security Professional Services
  • Tokyo,
  • remote
  • Permanent
  • 11.0M - 14.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>As a U.S.-based technology company, we support digital transformation for enterprises in the areas of cloud, security, and performance. In the Japanese market, we build long-term partnerships with enterprise customers and continue to achieve steady growth.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>In this role as a Technical Account Manager, you will lead the success of key customers and drive maximum value throughout the entire customer lifecycle. Working closely with sales and technical teams, you will build strong relationships with customers as a strategic advisor, ensuring continuous growth and satisfaction.</p><p> </p><p>Key Responsibilities:</p><ul><li>Act as a strategic partner to customers' technical leaders and decision-makers.</li><li>Collaborate with sales and pre-sales teams to propose ways to expand the adoption and value of solutions.</li><li>Maximize customer satisfaction, retention, and growth.</li><li>Serve as the primary point of contact for customer interactions, leading internal and external stakeholders.</li><li>Manage escalations and drive operational improvements.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Experience in customer-facing roles within the IT industry</li><li>Knowledge of cloud platforms (AWS, GCP, Azure), networking, and security</li><li>Excellent communication and relationship-building skills</li><li>Project or program management experience is a strong plus</li><li>Native-level Japanese and business-level reading/writing in English</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Full remote work (within Japan)</li><li>Opportunity to build long-term relationships with enterprise customers</li><li>Global environment with the stability of the Japanese market</li><li>Abundant opportunities for career development and learning</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>11 - 14 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013365617</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/TGFuLk5ndXllbi43ODE2My4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2026-01-16T06:19:19Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 10.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Join a leading international retailer specializing in premium skincare, body care, hair care, and fragrance products, operating a large network of boutiques throughout Japan. The company belongs to a global beauty group renowned for its natural ingredients and strong commitment to sustainability. It operates over 100 retail stores in Japan.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>FP&amp;A Manager (Individual Contributor)<br /> As the FP&amp;A Manager, you will be a strategic business partner overseeing financial analysis, performance management, budgeting, and forecasting for the Japan business. This role interfaces directly with local management and global headquarters, supporting decision‑making in a fast‑growing, customer‑centric retail environment.</p><p><br /> Key Responsibilities:</p><ul><li>Lead budgeting, forecasting, and long‑term financial planning for the Japan market.</li><li>Manage monthly financial performance reviews, variance analysis, and reporting packages.</li><li>Provide deep sales, margin, and expense analysis to support commercial and retail teams.</li><li>Support strategic projects such as new store openings, channel profitability, and cost optimization.</li><li>Ensure accurate consolidation and communication between Japan and global HQ.</li><li>Strengthen internal financial processes, tools, and KPI dashboards.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Fluent in Japanese and English (written and spoken).</li><li>Solid FP&amp;A experience in a global company, preferably in a matrixed multinational environment.</li><li>Experience in FMCG or retail is a strong plus.</li><li>Strong analytical skills with advanced Excel and experience with financial systems/BI tools.</li><li>Ability to interpret data, influence stakeholders, and partner cross‑functionally.</li><li>Proactive communicator with a high attention to detail and business acumen.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Contribute directly to the transformation of a high‑growth, consumer‑loved global brand.</li><li>High visibility role collaborating with commercial, retail, and global finance teams.</li><li>Opportunity to drive process improvements, enhance financial insights, and support strategic initiatives.</li><li>A mission‑driven company with strong values, sustainability commitments, and a people‑centric culture.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 10 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013356384</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQ3MTk4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-29T04:16:10Z
Office Manager
  • Tokyo,
  • remote
  • Contract
  • 6.6M - 6.6M JPY / Yearly
  • <h3 data-start="62" data-end="93"><strong data-start="95" data-end="116">JO:</strong> 06940-0013336873<br data-start="133" data-end="136" /> <strong data-start="136" data-end="150">Job Title:</strong> Office Manager<br data-start="165" data-end="168" /> <strong data-start="168" data-end="186">Annual Salary:</strong> ¥6,600,000<br data-start="197" data-end="200" /> <strong data-start="200" data-end="213">Location:</strong> Tokyo<br data-start="219" data-end="222" /><br /></h3><hr data-start="264" data-end="267" /><h3 data-start="269" data-end="292"><strong data-start="273" data-end="290">Role Overview</strong></h3><p data-start="293" data-end="766">This 12-month fixed-term position involves supporting the Office Manager in a wide range of office-related tasks. You will assist the growing onsite team and external visitors by helping maintain shared spaces, coordinating with vendors, managing administrative duties, supporting employee travel, and contributing to company events. In addition, you will provide administrative assistance to senior management and help with employee onboarding and offboarding processes.</p><hr data-start="768" data-end="771" /><h3 data-start="773" data-end="803"><strong data-start="777" data-end="801">Key Responsibilities</strong></h3><ul data-start="804" data-end="1734"><li data-start="804" data-end="1028"><p data-start="806" data-end="1028"><strong data-start="806" data-end="833">Administrative Support:</strong> Assist the Office Manager with daily administrative duties, including filing, copying, data entry, and document organization. Handle ad-hoc tasks as needed to support management and employees.</p></li><li data-start="1029" data-end="1273"><p data-start="1031" data-end="1273"><strong data-start="1031" data-end="1068">Office and Facilities Management:</strong> Keep common areas such as meeting rooms and pantries organized and well-maintained. Support facility operations, including maintenance checks and safety inspections, and liaise with vendors as required.</p></li><li data-start="1274" data-end="1500"><p data-start="1276" data-end="1500"><strong data-start="1276" data-end="1309">Guest and Event Coordination:</strong> Manage guest procedures, including conference room setup, coordination with building security, and welcoming visitors. Assist in organizing company meetings, training sessions, and events.</p></li><li data-start="1501" data-end="1587"><p data-start="1503" data-end="1587"><strong data-start="1503" data-end="1522">Travel Support:</strong> Help arrange travel and accommodation for employees as needed.</p></li><li data-start="1588" data-end="1734"><p data-start="1590" data-end="1734"><strong data-start="1590" data-end="1623">Senior Management Assistance:</strong> Provide administrative support to senior leaders and assist in implementing company policies and procedures.</p></li></ul><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a></span></em><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><hr /><p><em>「応募」をクリックすることにより、お客様はロバート・ハーフ(以下、当社)のプライバシー通知(</em><em><span style="text-decoration: underline;"><a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a></span></em><em>)に同意したものとみなされます。</em> <em>応募書類には、人種、信条、社会的身分、病歴、犯罪の経歴などの要配慮個人情報や、配偶者、扶養家族など採用選考に無関係な情報を含めないようご注意ください。記載する情報はすべて正確かつ真実であること、また、ハイパーリンクを含める場合には、安全性と信頼性が確保されていることをご確認ください。</em></p><img src="https://counter.adcourier.com/YXlha2EubmFvdGEuMDY3NDcuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
  • 2025-12-10T04:42:27Z
Project Manager
  • Tokyo,
  • remote
  • Permanent
  • 18.0M - 22.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A European-headquartered data analytics firm that helps its customers across different industry sectors prevent financial crime such as fraud and money laundering.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>As Project Manager, you will be working with both technical and business stakeholders to drive the delivery and implementation of the company's data analytics platform into the customers' existing IT landscape.</li><li>You'll be ensuring that these large, complex, and data-driven projects are being completed to agile methodologies, preparing the scope of work, ensuring project delivery to time/budget.</li><li>As the company has only recently entered Japan, the local team is compact (under 10 people) - we will need an experienced person who is a self-starter for this position.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Native Japanese and English are required for this role - you will be working directly with customers, so 敬語 / formal language will be needed.</li><li>This role will suit an experienced Project Manager who is knowledgeable about the SDLC and has system / software implementation experience</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Be a key player in an innovative and rapidly growing data analytics company which helps its customers to make better decisions; for example, reducing the risk of financial crime such as fraud or money laundering.</li><li>The company recently entered the Japan market and already have signed major contracts which now must be delivered on - they have multiple headcounts and can offer a combination of flexible work styles and very competitive salaries.</li><li>Work from outside of Japan for up to 2 months of the year.</li><li>International work environment - you'll need to communicate with head office and other regions frequently, in addition to local Japanese customers.</li><li>Excellent in-house training on the company's platform and services to ensure you are well equipped to deal with customers.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>18 - 22 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013114463</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjEwNjc0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-05T05:29:15Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>Our client is a global leader in food services, facilities management, and workplace solutions, operating across multiple regions with a strong presence in Japan. The organization supports some of the world's largest brands through high‑quality onsite services, operational efficiency, and a commitment to people‑focused innovation. With a rapidly expanding Japan business, the company is strengthening its Finance function to support continued growth, transformation, and operational excellence.</p><p><strong>The Role</strong></p><p>As the Accounting Manager, you will oversee the full spectrum of accounting activities for the Japan entity, ensuring timely and accurate financial reporting in alignment with both local statutory requirements and global corporate standards. You will play a key role in monthly and annual closing, consolidation, internal controls, and business partnering with local and regional stakeholders.<br /> This is a high‑visibility role with opportunities to lead improvements, streamline processes, and contribute to the Finance transformation journey.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native‑level Japanese and Business English communication skills (spoken and written).</li><li>Solid experience handling the full set of accounts, including AP/AR, GL, fixed assets, and financial statements.</li><li>Strong consolidation experience within a multinational environment; experience with global reporting packages is a plus.</li><li>Knowledge of JGAAP; IFRS experience preferred but not required.</li><li>Proven ability to work cross‑functionally and manage multiple deadlines.</li><li>Hands‑on, detail‑oriented, and proactive in improving processes and systems.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High-impact position within a global market leader undergoing positive transformation.</li><li>Broad ownership of Japan accounting and consolidation processes.</li><li>Visibility to regional and global finance leadership with genuine growth pathways.</li><li>Work closely with operations and senior stakeholders to drive business performance.</li><li>A supportive, collaborative culture with opportunities to modernize and enhance finance workflows.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 -12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013376713</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjkyMDk3LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-06T01:04:52Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 7.0M - 11.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A globally recognized quick-service restaurant brand, known for its iconic products and strong presence in Japan. The company is committed to innovation, operational excellence, and delivering exceptional customer experiences.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>This role offers an exciting opportunity for a young, high-potential candidate to join the finance team and contribute to strategic decision-making through accurate financial analysis and reporting. You will support budgeting, forecasting, and performance monitoring to drive business growth.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Fluency in Japanese and English (written and spoken).</li><li>Solid foundation in management accounting, including budgeting, variance analysis, and cost control.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work collaboratively in a fast-paced, multinational environment.</li><li>Ambition to grow into broader finance leadership roles.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Career Growth: Opportunity to develop within a global brand.</li><li>Impactful Work: Support key financial decisions that shape business performance.</li><li>Dynamic Environment: Work in a fast-moving consumer-focused industry.</li><li>Cross-Cultural Exposure: Collaborate with regional and global teams.</li></ul><p> <strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>7 - 11 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013358113</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjY0ODA5LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-08T06:11:57Z
Financial Planning & Analysis Manager
  • Tokyo,
  • remote
  • Permanent
  • 10.0M - 13.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a leading global provider of food services, workplace solutions, and facilities management, serving multinational clients across diverse industries. With a strong and growing presence in Japan, the company is committed to operational excellence, people-focused values, and continuous business transformation. As the Japan business expands, the Finance team is seeking a talented FP&amp;A professional to help drive performance in one of the organization's most dynamic and strategically important markets.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the FP&amp;A Manager, you will partner closely with both business and finance leaders to support performance management, budgeting, forecasting, and financial analysis. You will play a key role in interpreting data, identifying trends, and translating financial insights into actionable recommendations for commercial and operational teams. This role requires a strong blend of analytical rigor, communication skill, and the ability to influence stakeholders in a fast-moving, multicultural environment.</p><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native or highly fluent Japanese, with strong business English communication skills.</li><li>Proven experience in FP&amp;A, financial modelling, budgeting, and forecasting.</li><li>Strong ability to bridge business and finance, translating financial concepts into practical business insights.</li><li>Excellent communication skills with confidence engaging senior stakeholders.</li><li>Comfortable working with large, complex datasets-advanced Excel or BI tools experience preferred.</li><li>Experience in services, hospitality, FMCG, or similar fast-paced industries is a plus.</li><li>Proactive, collaborative, and able to thrive in an international, matrix-driven environment.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>High-impact position supporting strategic decisions for the Japan business.</li><li>Close partnership with commercial, operations, and leadership teams.</li><li>Data-driven environment with opportunities to innovate and improve reporting processes.</li><li>Strong exposure to regional and global finance teams.</li><li>Clear opportunities for career development in a global organization.</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>10 -13 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013375545</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjc2NTc4LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-06T01:50:37Z
Project Manager - SDLC / Software Development
  • Tokyo,
  • remote
  • Permanent
  • 7.5M - 11.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A growing fintech firm with more than 100 full-time employees who also have the backing of one of Japan's most prominent fintech firms.</p><p><strong> </strong></p><p><strong>The Role</strong></p><ul><li>You'll be working directly with stakeholders from both global and local financial institutions to implement the company's system - you'll be responsible for the end-to-end implementation of the system, including requirements gathering and creating specifications for tech teams.</li><li>There is also a separate team focusing on the ongoing support and maintenance of the system with existing customers and you may also be suitable for this team.</li></ul><p> </p><p><strong>Your Skills </strong></p><ul><li>Fluent Japanese is mandatory for the role. Business English will be useful for dealing with offshore development teams.</li><li>Previous IT project management experience, ideally covering software development / with deep knowledge of the SDLC / Agile methodologies.</li><li>Any exposure to the financial services or banking sectors would also be an advantage, but not essential.</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Join a company that has retained its own startup culture despite being acquired by a leading fintech sector.</li><li>This role can be performed 100% remotely (as long as you are already in Japan). There may be quarterly team meetings to attend in Tokyo, but the day-to-day role allows for full remote.</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>7.5 - 11 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013363666</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/VWJoaS5TYW5kZWVwLjgzMzIzLjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-15T03:09:07Z
Product Manager
  • Tokyo,
  • remote
  • Permanent
  • 9.0M - 16.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>A rapidly growing AI technology firm established as a strategic subsidiary of a major publicly listed Japanese corporation. The company specializes in utilizing Generative AI and Large Language Models (LLMs) to develop innovative SaaS solutions and AI Agents that revolutionize business productivity. They boast a diverse, multinational team and combine the agility of a startup with the financial stability of a large enterprise.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>The company is at a critical growth phase and is seeking a Senior Product Manager to define the direction of their rapidly expanding AI products.<br /> You will bridge the gap between cutting-edge technology and customer needs, leading a development organization of approximately 65 people (engineers and PMs).<br /> </p><p>Responsibilties include:</p><ul><li>Formulating mid-to-long-term product roadmaps based on business strategy.</li><li>Leading the definition of requirements and specifications for AI Agents and SaaS tools.</li><li>Collaborating with cross-functional global teams to ensure successful product scaling and market fit.</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>4+ years of Product Management experience in software or SaaS development.</li><li>Business-level English is mandatory (Japanese language skills are NOT required).</li><li>Proven experience leading product strategy from planning to execution (0→1 or growth phase).</li><li>Strong ability to translate customer needs into technical specifications.</li><li>Experience or strong interest in AI, LLMs, and NLP technologies is highly preferred.</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Global Environment: Work in a truly multinational, English-first team in Tokyo.</li><li>Cutting-Edge Tech: Direct involvement with Generative AI and LLM product development.</li><li>High Impact: Play a central role in scaling a product from PMF to mass adoption.</li><li>Great Benefits: Hybrid work system (3 days office/2 days remote), rent allowance, and full financial support for AI tools and learning</li></ul><p><strong> </strong></p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>9 - 16 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013391857</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2F0dW55dS5TaXJpcGFpcm9qLjU5OTU0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-26T07:13:03Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 6.0M - 12.0M JPY / Yearly
  • <p><strong>Company Profile</strong></p><p>Our client is a global leader in the entertainment and creative content industry, operating across multiple markets with a strong presence in Japan. As the organization continues to expand and enhance its corporate functions, the finance team is seeking an experienced Accounting Specialist to Manager‑level professional to support strengthened financial governance and global reporting standards.<br />This is an excellent opportunity for someone who wants to grow within a diverse, fast‑moving, internationally connected environment.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As an Accounting Specialist / Manager, you will be responsible for end‑to‑end accounting operations, monthly and quarterly closing, and reporting under IFRS and JGAAP. You will work closely with both local teams and global finance counterparts, contributing to process improvement, internal controls, and accurate, timely financial reporting.<br /><br />Key Responsibilities</p><ul><li>Financial Accounting &amp; Closing</li><li>Handle monthly, quarterly, and annual closing activities</li><li>Prepare financial statements under IFRS and JGAAP</li><li>Perform reporting to regional/global headquarters</li><li>Support tax-related processes and compliance</li></ul><p><br />Audit &amp; Internal Controls</p><ul><li>Serve as the main contact for external and internal auditors</li><li>Support improvements around internal controls and accounting processes</li></ul><p><br />Operational Accounting</p><ul><li>Manage AR, fixed assets, and other daily accounting functions</li><li>Troubleshoot accounting system issues and coordinate with IT for enhancements</li></ul><p><br />New Business &amp; Process Development</p><ul><li>Collaborate with cross-functional teams on new business initiatives</li><li>Assess appropriate accounting treatments and build new workflows</li></ul><p> </p><p><strong>Your Skills </strong></p><p>Required</p><ul><li>Minimum 5-10+ years of accounting experience in a corporate environment</li><li>Strong knowledge of IFRS and JGAAP</li><li>Experience using accounting systems (ERP preferred)</li><li>Fluent Japanese and English (reading &amp; writing)</li><li>Ability to work proactively, challenge conventions, and drive improvements</li><li>Strong teamwork, communication, and stakeholder‑management skills</li></ul><p><br />Preferred (Nice to Have)</p><ul><li>CPA / USCPA / Tax Accountant qualifications</li><li>Experience with SAP, Oracle, or other major ERP systems</li><li>Background in inventory, cost accounting, or J‑SOX/SOX</li><li>Experience in accounting system implementation or process improvement projects</li></ul><p> </p><p><strong>Key Highlights of the Role </strong></p><ul><li>Opportunity to engage in new business initiatives in a rapidly evolving industry</li><li>Strong career growth path with increasing responsibility</li><li>Interaction with global and regional finance teams</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>6 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013393597</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjQ2NjE2LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-02T00:47:49Z
Accounting Manager
  • Tokyo,
  • remote
  • Permanent
  • 8.0M - 12.0M JPY / Yearly
  • <p style="display: inline !important;"><strong>Company Profile</strong></p><p>Our client is a global luxury retail company with a long-standing heritage and a strong international presence. Known for its craftsmanship, premium customer experience, and consistent commitment to quality, the brand continues to expand its footprint across major markets. The Japan business operates with a lean, agile structure, closely collaborating with regional and global headquarters to deliver high‑standard retail operations and financial excellence.<br /> The company combines tradition with modern retail practices, offering a sophisticated, design‑driven brand experience and a stable, growing business environment ideal for finance professionals seeking impact and ownership.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>As the Accounting Lead, you will oversee the full spectrum of accounting operations in Japan. You will be responsible for monthly/annual closing, financial reporting, and strengthening internal controls for a luxury retail environment. You will work closely with HQ and regional teams, ensuring compliance with global standards while supporting business growth.<br /> This role also plays a key part in ERP implementation, process optimization, and enhancing transparency across financial operations.<br /><br /> Key Responsibilities</p><ul><li>Manage monthly, quarterly, and annual financial closing</li><li>Handle all accounting operations (AP, AR, GL, fixed assets, tax coordination)</li><li>Prepare financial statements and reporting packages for regional/global HQ</li><li>Lead ERP implementation / migration and drive process improvements</li><li>Maintain internal controls, compliance, and audit readiness</li><li>Partner with retail operations to support store performance and business decisions</li><li>Supervise external partners (accounting firm, tax advisors, auditors)</li><li>Support budgeting, forecasting, and cash‑flow management</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><ul><li>Native-level Japanese with business English capability</li><li>Solid experience in accounting or controllership, ideally within retail, luxury, cosmetics, or consumer goods</li><li>Strong knowledge of JGAAP; experience coordinating with global teams preferred</li><li>Proven ability to manage full closing independently</li><li>Experience in ERP implementation (SAP, Oracle, Dynamics, etc.) is highly valued</li><li>Detail‑oriented with strong analytical skills</li><li>Ability to work cross‑functionally and communicate with non‑finance stakeholders</li><li>Proactive, structured, and able to operate in a growing organization</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work for a global luxury brand with centuries of heritage</li><li>Lead finance and accounting for the Japan entity with autonomy</li><li>Opportunity to drive ERP implementation and transformation initiatives</li><li>Direct impact on business operations and process excellence</li><li>Collaborative, international environment with strong craftsmanship values</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>8 - 12 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013373679</p><p> </p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/Z2luYS5raWt1Y2hpLjM5Mzk1LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-30T04:02:19Z
Customer Rep. & PM
  • Tokyo,
  • remote
  • Contract
  • 7.2M - 7.2M JPY / Yearly
  • <h2 data-start="63" data-end="79">Role Overview</h2><p data-start="81" data-end="318">This position supports enterprise customers and internal teams, ensuring smooth operations and proactive engagement across multiple functions. The role plays a key part in maintaining high standards of service and operational efficiency.</p><hr data-start="320" data-end="323" /><h2 data-start="325" data-end="348">Key Responsibilities</h2><h3 data-start="350" data-end="388">Customer Onboarding &amp; Coordination</h3><ul data-start="389" data-end="505"><li data-start="389" data-end="449"><p data-start="391" data-end="449">Set up and manage projects for new enterprise customers.</p></li><li data-start="450" data-end="505"><p data-start="452" data-end="505">Track support activities and ensure timely updates.</p></li></ul><h3 data-start="507" data-end="535">Cross-Team Collaboration</h3><ul data-start="536" data-end="726"><li data-start="536" data-end="644"><p data-start="538" data-end="644">Facilitate communication between customer-facing teams, technical teams, and other internal departments.</p></li><li data-start="645" data-end="726"><p data-start="647" data-end="726">Organize and maintain project boards to ensure visibility and accountability.</p></li></ul><h3 data-start="728" data-end="750">Process Management</h3><ul data-start="751" data-end="881"><li data-start="751" data-end="800"><p data-start="753" data-end="800">Follow up on tasks and deadlines proactively.</p></li><li data-start="801" data-end="881"><p data-start="803" data-end="881">Streamline workflows and introduce automation where possible for efficiency.</p></li></ul><h3 data-start="883" data-end="906">Operational Support</h3><ul data-start="907" data-end="1049"><li data-start="907" data-end="968"><p data-start="909" data-end="968">Assist in preparing internal documentation and reporting.</p></li><li data-start="969" data-end="1049"><p data-start="971" data-end="1049">Identify process gaps and propose improvements to enhance customer engagement.</p></li></ul><hr data-start="1051" data-end="1054" /><p data-start="1056" data-end="1143"><strong data-start="1056" data-end="1070">Job Order:</strong> 06940-0013343653<br data-start="1087" data-end="1090" /> <strong data-start="1090" data-end="1103">Location:</strong> Tokyo<br data-start="1109" data-end="1112" /> <strong data-start="1112" data-end="1123">Salary:</strong> Annual ¥7,200,000</p><p data-start="1056" data-end="1143"> </p><p data-start="1056" data-end="1143"> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/V2lsbC5GaXRjaC4yODAyMS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">
  • 2025-12-19T02:28:42Z
2