Company ProfileA global ad tech leader operating at massive scale across the open internet, recently merged with another industry pioneer to create a unified omnichannel platform. With operation across 30+ countries, the company partners with 10,000+ publishers and 20,000+ advertisers worldwide. Tech hubs span over Europe, APAC and US. The Role<ul><li>You'll provide advanced technical support to Japanese and global clients, resolving complex issues through Slack and email tickets. No standby phone duty required.</li><li>Working with SQL, JavaScript, HTML/CSS, REST APIs, and JSON, you'll diagnose integration issues, debug tracking implementations, and analyze data to deliver actionable insights.</li><li>You'll collaborate daily with cross-functional teams across four continents including R&D, product, and account management.</li><li>This is a full remote position based in Tokyo</li></ul> Your Skills <ul><li>Fluent Japanese proficiency is mandatory (written communication precision is critical for ticket-based client interactions)</li><li>Fluent English required for daily collaboration with global colleagues.</li><li>Technical support or solutions engineering background with strong troubleshooting experience.</li><li>Proficiency in web technologies (JavaScript, HTML, CSS) and SQL for data analysis.</li><li>Ad tech/programmatic experience, OpenRTB knowledge, or familiarity with BigQuery/Redshift is a plus.</li><li>Must hold valid work authorization in Japan.</li></ul> Key Highlights of the Role <ul><li>Full remote work but must be based in Japan</li><li>Flexible hours with zero overtime culture! Finish by 6pm and enjoy work-life balance.</li><li>Gain genuine international exposure working with teams in other countries.</li><li>Join at an exciting post-merger stage with opportunities to shape new processes.</li><li>Tackle complex technical challenges at scale on a platform serving billions of transactions.</li></ul> Location Tokyo Salary7 -10 million yen Reference Number: 06940-0013378799 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/S2hhbmcuTGUuMDYzNTQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Tokyo,
remote
Permanent
7.0M - 10.0M JPY / Yearly
Company ProfileA global ad tech leader operating at massive scale across the open internet, recently merged with another industry pioneer to create a unified omnichannel platform. With operation across 30+ countries, the company partners with 10,000+ publishers and 20,000+ advertisers worldwide. Tech hubs span over Europe, APAC and US. The Role<ul><li>You'll provide advanced technical support to Japanese and global clients, resolving complex issues through Slack and email tickets. No standby phone duty required.</li><li>Working with SQL, JavaScript, HTML/CSS, REST APIs, and JSON, you'll diagnose integration issues, debug tracking implementations, and analyze data to deliver actionable insights.</li><li>You'll collaborate daily with cross-functional teams across four continents including R&D, product, and account management.</li><li>This is a full remote position based in Tokyo</li></ul> Your Skills <ul><li>Fluent Japanese proficiency is mandatory (written communication precision is critical for ticket-based client interactions)</li><li>Fluent English required for daily collaboration with global colleagues.</li><li>Technical support or solutions engineering background with strong troubleshooting experience.</li><li>Proficiency in web technologies (JavaScript, HTML, CSS) and SQL for data analysis.</li><li>Ad tech/programmatic experience, OpenRTB knowledge, or familiarity with BigQuery/Redshift is a plus.</li><li>Must hold valid work authorization in Japan.</li></ul> Key Highlights of the Role <ul><li>Full remote work but must be based in Japan</li><li>Flexible hours with zero overtime culture! Finish by 6pm and enjoy work-life balance.</li><li>Gain genuine international exposure working with teams in other countries.</li><li>Join at an exciting post-merger stage with opportunities to shape new processes.</li><li>Tackle complex technical challenges at scale on a platform serving billions of transactions.</li></ul> Location Tokyo Salary7 -10 million yen Reference Number: 06940-0013378799 By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (<a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.<img src="https://counter.adcourier.com/S2hhbmcuTGUuMDYzNTQuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">
2026-02-06T04:30:54Z