<p><strong>Company Profile</strong></p><p>A global leader in supply chain management solutions. Their software enables real-time visibility, planning, and response to dynamic supply chain challenges. With a focus on empowering organizations to make informed decisions, they help optimize operations, improve efficiency, and enhance customer satisfaction.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>This is a client-facing leadership role requiring both strategic oversight and hands-on project execution capabilities.<br /> The Senior Delivery Manager serves as the critical bridge between our sales organization and technical teams, ensuring successful implementation of complex, enterprise-level software projects. You will own end-to-end delivery of multi-million-dollar client engagements, leading cross-functional consultant teams to deliver solutions that transform how our clients manage their operations.<br /><br /> What You'll Do<br /> Client Engagement &amp; Relationship Management</p><ul><li>Act as the primary point of contact for enterprise clients throughout the implementation lifecycle</li><li>Partner with sales teams and product stakeholders to define project scope, objectives, and success metrics</li><li>Lead project kickoff sessions to align expectations and establish communication frameworks</li><li>Build and maintain trusted advisor relationships with client executives and stakeholders</li></ul><p><br /> Project Delivery &amp; Execution</p><ul><li>Develop comprehensive project plans including timelines, resource allocation, and milestone tracking</li><li>Coordinate cross-functional teams to ensure clear task ownership and accountability</li><li>Monitor project health through KPIs, proactively identifying and mitigating risks</li><li>Conduct regular status meetings with clients and internal teams to manage expectations and drive alignment</li><li>Escalate critical issues to senior leadership when necessary</li></ul><p><strong> </strong></p><p><strong>Your Skills </strong></p><p>Required Qualifications</p><ul><li>Bachelor's degree in Computer Science, Business, Supply Chain Management, or related field</li><li>10-15 years of progressive experience in enterprise project management and delivery</li><li>Expert knowledge of project management methodologies, frameworks, and tools</li><li>Proven track record managing full project lifecycles from scoping to delivery</li><li>Native-level Japanese with professional English communication skills</li></ul><p>Key Competencies</p><ul><li>Strong stakeholder management across all organizational levels</li><li>Ability to translate complex technical concepts for non-technical audiences</li><li>Excellent negotiation and influence skills to drive outcomes</li><li>Demonstrated success working with Fortune 500 or equivalent enterprise clients</li><li>Comfortable operating in ambiguous, fast-paced environments</li><li>Experience managing projects valued at $1M+</li></ul><p><strong> </strong></p><p><strong>Key Highlights of the Role </strong></p><ul><li>Work directly with Fortune 500 brands across industries</li><li>High-impact role where your work enables critical global operations</li><li>Flexible work arrangements and time-off policies</li><li>Comprehensive professional development and mentorship programs</li></ul><p> </p><p><strong>Location </strong></p><p>Tokyo</p><p><strong> </strong></p><p><strong>Salary</strong></p><p>12 -18 million yen</p><p><strong> </strong></p><p>Reference Number: 06940-0013375535</p><p> </p><p><em>By clicking 'apply', you are deemed to have agreed to Robert Half Japan Privacy Notice (</em><a href="https://www.roberthalf.com/jp/en/privacy"><em>https://www.roberthalf.com/jp/en/privacy</em></a><em>). Please ensure that your application documents do not include sensitive personal data such as race, beliefs, medical history, criminal record, or other information irrelevant to hiring process such as spouse or dependents. All information must be accurate and truthful, and any included hyperlinks must be safe and secure.</em></p><img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uMzc0NTEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">