9 results for Head Of Operational Technology in Wells, Somerset

Management Accountant

Bedminster, Bristol
remote
Permanent
35000 - 40000 GBP / Yearly
About the CompanyThis is an opportunity to join one of Bristol's most well-known and exciting independent hospitality and brewing businesses. With a strong reputation across the Southwest, the company has built a loyal following through its award-winning beer, vibrant taproom culture, and commitment to the local community.The business has recently gone through a major period of investment and growth, including moving into a brand-new state-of-the-art brewery facility designed to significantly increase production capacity and support ambitious sustainability goals. The new site has doubled the company's footprint and introduced innovative carbon capture and energy recovery technology as part of its long-term vision for sustainable brewing.Alongside continued growth, the business remains deeply connected to Bristol's hospitality scene, with a strong focus on community impact, local partnerships, and creating a genuinely collaborative culture internally. This is a company where employees are encouraged to get involved, contribute ideas, and play a key role in shaping processes and supporting the next phase of growth. The RoleThis is an excellent opportunity for someone looking to join a growing SME environment.Working within a small, collaborative finance team, you'll support reporting across multiple group entities while playing a key role in driving process and procedural improvements as the business continues to grow and evolve. The position offers the opportunity to make a genuine impact.This role would suit someone who thrives in a changing business, enjoys improving processes, and wants to make a meaningful contribution to operational performance. It's also a great fit for someone who is either experienced within an SME environment or keen to build experience within a dynamic and evolving business.The business is open to both full-time and part-time candidates and is looking for someone who enjoys variety, takes a proactive and hands-on approach, and is happy working as part of a small team. Responsibilities<ul><li>Support month-end and management accounts preparation across multiple entities</li><li>Maintain balance sheet reconciliations and oversee ledger accuracy</li><li>Assist with VAT returns, year-end processes, and statutory reporting support</li><li>Produce financial and departmental reporting for operational stakeholders</li><li>Contribute to the development and improvement of finance processes and procedures</li><li>Support finance systems, Xero, and cloud-based software integrations</li><li>Work closely with operational teams across the wider business</li><li>Assist with payroll and other ad hoc finance activities</li></ul> About You<ul><li>AAT/CIMA/ACCA studying or qualified by experience</li><li>Open to candidates from either practice or industry backgrounds</li><li>Strong technical grounding with excellent attention to detail</li><li>Comfortable working within a collaborative, hands-on SME environment</li><li>Confident managing changing priorities in a growing business</li><li>Enjoys working as part of a small team and contributing beyond core responsibilities</li></ul> Nice to Have<ul><li>Hospitality industry experience</li><li>Experience using Xero and other cloud-based finance systems</li><li>Payroll exposure or experience</li></ul> What's on Offer<ul><li>Open to Part-time</li><li>Flexible and hybrid working (2-3 days in the office)</li><li>Holiday entitlement - 32 days holiday (inclusive of bank holidays)</li><li>Company pension - 3% employer contribution</li><li>Private medical insurance - eligible after successful probation for permanent staff (supervisor level and higher)</li><li>Additional holiday for continued service - 5 days earned after 5 years continuous employment</li><li>Enhanced parental leave policies</li><li>Paid time off for volunteering</li><li>Cycle to work scheme - eligible after successful probation</li><li>Gym membership</li><li>Mental health support through Talk Club</li><li>Flexible working (according to needs of business operations)</li></ul><ul><li>Training opportunities</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/ZGlhbmEuZmVybmFkZXNsb3Blcy4xNDcyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-12T15:42:21Z

Financial Controller

Bristol, Bristol
remote
Permanent
60000 - 70000 GBP / Yearly
Financial Controller - WatershedAre you looking to step into a high-impact Finance leadership role within one of Bristol's most iconic cultural organisations?Robert Half are proud to be partnering with Watershed in their search for an outstanding Financial Controller to play a key role in shaping the financial sustainability and strategic direction of the organisation.About WatershedWatershed is a leading arts, film and cultural organisation based in the heart of Bristol's harbourside. A registered charity with an international reputation, Watershed champions creativity, innovation, and inclusion, bringing people together through film, digital media and creative technology.With a unique model spanning both a charitable trust and trading company, Watershed delivers a diverse programme of cinema, events, festivals and talent development initiatives, while working closely with partners such as the British Film Institute and Arts Council England.The RoleAs Financial Controller, you will take ownership of the organisation's financial operations, ensuring accuracy, compliance and strategic insight across both the Trust and Trading Company.Reporting directly to the CEO and forming part of the Extended Leadership Team, this is a highly visible role where you will support senior decision-making while leading and developing a high-performing finance function.Key Responsibilities<ul><li>Lead all aspects of financial control, ensuring robust processes across both entities</li><li>Oversee monthly management accounts, reporting to CEO, SMT, Board and Finance Committee</li><li>Deliver statutory accounts and lead the annual audit process</li><li>Ensure compliance with Charity Commission, HMRC and company law requirements</li><li>Manage relationships and reporting requirements for key funders (e.g. Arts Council, BFI)</li><li>Lead budgeting, forecasting and long-term financial planning</li><li>Maintain rolling cashflow forecasts and provide clear financial insight and analysis</li><li>Develop and implement financial policies, controls and risk management frameworks</li><li>Line manage and develop the finance team, fostering a collaborative culture</li><li>Business partner with budget holders across the organisation to drive informed decision-making</li></ul>About YouYou are an experienced, technically strong finance leader with a passion for adding value beyond the numbers.Key attributes include:<ul><li>Commercially and strategically minded with strong analytical capability</li><li>Confident communicator, able to influence and support senior stakeholders and Trustees</li><li>Detail-oriented with a focus on accuracy, control and compliance</li><li>Collaborative approach, comfortable working across a creative organisation</li><li>Passion for purpose-driven organisations, ideally within charity, arts or public sector environments</li></ul>Qualifications & Experience<ul><li>Fully qualified accountant (ACA, ACCA, CIMA or equivalent)</li><li>Proven experience in a Financial Controller or senior finance leadership role</li><li>Experience working in a multi-entity or group structure</li><li>Strong understanding of charity accounting and regulatory requirements</li><li>Experience leading and developing finance teams</li><li>Familiarity with cloud-based finance systems (Xledger or similar advantageous)</li></ul>Salary & Benefits<ul><li>£60,000 - £70,000 per annum</li><li>Hybrid working (minimum 3 days onsite in Bristol)</li><li>Opportunity to play a key leadership role within a highly respected cultural organisation</li><li>Engaging, purpose-driven environment with strong values and community impact</li></ul>How to ApplyFor further information or to apply, please contact Andy Troup on 0117 993 5404 or email your CV toRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW5keS5Ucm91cC4zNDYyNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-05T11:32:23Z

Business Support Administrator

Bristol, Bristol
remote
Permanent
35000 - 38000 GBP / Yearly
Senior Business Support Administrator9-Month Fixed-Term Contract (FTC)Location: Bristol (Office-Based) Working Pattern: Minimum 4 days per week in the office Start Date: Immediate / ASAP required Contract Type: Fixed-Term (9 months)Salary - £35-£38k DOE OverviewRobert Half are working with an organisation with a 9-month opportunity for a Senior Business Support Administrator to join a busy, fast-paced professional office environment.The role supports the smooth running of day-to-day operations across a multi-team business. It suits someone highly organised, detail-focused, and confident working across a range of administrative, coordination, and operational responsibilities in a structured but evolving environment.You will act as a central point of contact for internal teams, helping to ensure processes run efficiently, standards are maintained, and office operations are well coordinated.Key ResponsibilitiesOffice & Operational Support<ul><li>Provide comprehensive administrative and operational support across the business.</li><li>Manage incoming calls and general enquiries, ensuring timely response and appropriate routing.</li><li>Support front-of-house activity, including greeting visitors and managing meeting spaces where required.</li><li>Coordinate internal meetings, room bookings, and office events.</li><li>Assist with preparation of presentations, documents, and internal communications.</li><li>Support workplace initiatives, team events, and office-wide activities.</li><li>Manage office supplies, facilities requests, and day-to-day workplace needs.</li><li>Act as a key point of contact for operational queries and general office coordination.</li></ul>Administrative Coordination & Data Management<ul><li>Maintain and update internal records and databases accurately.</li><li>Carry out structured administrative checks and verification tasks in line with internal procedures.</li><li>Process documentation requests, updates, and standardised paperwork as required.</li><li>Support data quality, cleansing, and reporting activities.</li><li>Respond to internal administrative queries and support workflow tracking.</li><li>Ensure adherence to established processes and internal standards.</li></ul>Workforce Administration Support<ul><li>Support coordination of short-term and ongoing work assignments across the business.</li><li>Liaise with internal stakeholders to ensure required documentation and information is in place.</li><li>Monitor administrative workflows such as time recording, approvals, and related processes.</li><li>Support lifecycle administration including start, extension, and completion activities.</li><li>Assist with general administrative processing linked to workforce scheduling and operations.</li><li>Help ensure smooth coordination between teams involved in delivery and operations.</li></ul>Systems & Technology Support<ul><li>Provide first-line support for basic system access and workplace technology queries.</li><li>Assist with onboarding and offboarding processes, including setup of equipment and system access.</li><li>Support effective use of internal systems and tools, ensuring data accuracy and consistency.</li><li>Troubleshoot basic IT and workplace issues and escalate where required.</li><li>Support rollout and adoption of new tools and processes across the office.</li><li>Contribute to system updates, maintenance activities, and process improvements.</li></ul>Skills & Experience<ul><li>Previous experience in a senior administrative, office coordination, or business support role.</li><li>Experience working in a fast-paced office or corporate environment.</li><li>Strong organisational skills with excellent attention to detail.</li><li>Ability to manage multiple priorities and a high-volume workload.</li><li>Strong written and verbal communication skills.</li><li>Confident using multiple systems and learning new tools quickly.</li><li>Proactive, solutions-focused approach to problem-solving.</li><li>Ability to work independently while contributing effectively as part of a wider team.</li><li>Professional, reliable, and able to handle confidential information appropriately.</li><li>Strong service mindset with a focus on accuracy, responsiveness, and quality.</li></ul> Additional Information<ul><li>9-month fixed-term contract.</li><li>Office-based role in Bristol (minimum 4 days per week onsite).</li><li>Immediate availability / ASAP start required.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMDIwMzEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-16T10:32:22Z

Solution Architect

Cardiff, Cardiff
remote
Contract
500 - 600 GBP / Daily
Solutions Lead / Solution ArchitectD365 F&OLocation: Hybrid Working Available Contract Type: Permanent, Full-Time Salary: Competitive + BenefitsThe OpportunityAn exciting opportunity has arisen for an experienced D365 Finance & Operations (F&O) Solutions Lead / Solution Architect to join a major organisation undergoing a significant digital and ERP transformation programme.This role will be responsible for designing, governing, and assuring end-to-end Microsoft Dynamics 365 Finance & Operations solutions and integrations across finance, supply chain, procurement, and operational functions. Acting as the architectural authority for D365 F&O, you will ensure solutions are scalable, secure, aligned to Microsoft best practice, and deliver measurable business value.We are particularly interested in candidates with a strong finance and accounting background, who can combine deep functional finance expertise with enterprise D365 F&O architecture experience.Key ResponsibilitiesSolution Architecture & Governance<ul><li>Define, develop, and maintain solution architecture documentation, including high-level and detailed designs, integration architectures, and data models.</li><li>Act as the design authority for D365 F&O initiatives, reviewing and approving solution designs and architectural decisions.</li><li>Ensure solutions align with enterprise architecture standards, security requirements, compliance obligations, and Microsoft best practices.</li><li>Challenge requirements and solution designs to maximise standard D365 functionality and minimise unnecessary customisation.</li><li>Ensure solutions support robust financial controls, governance frameworks, segregation of duties, audit requirements, and regulatory compliance.</li></ul>ERP Strategy & Roadmap<ul><li>Co-develop and own a multi-year D365 Finance & Operations roadmap.</li><li>Evaluate emerging technologies, Microsoft releases, and new platform capabilities to drive innovation and continuous improvement.</li><li>Identify opportunities to optimise finance and operational processes through effective use of D365 F&O.</li></ul>Programme Delivery & Leadership<ul><li>Provide architectural leadership across discovery, design, build, testing, deployment, and go-live activities.</li><li>Support programme teams and delivery partners to ensure adherence to agreed architectural standards and designs.</li><li>Assess and manage impacts on risk, cost, timelines, and operational readiness.</li></ul>Functional & Technical OversightProvide architectural leadership across key D365 F&O modules including:<ul><li>General Ledger</li><li>Accounts Payable</li><li>Accounts Receivable</li><li>Fixed Assets</li><li>Budgeting and Forecasting</li><li>Financial Reporting</li><li>Supply Chain Management</li><li>Procurement and Sourcing</li><li>Project Operations</li></ul>Integration & Technology Strategy<ul><li>Design and assure integrations between D365 F&O and wider enterprise systems.</li><li>Lead integration strategy across the Microsoft ecosystem, including Azure, Power Platform, third-party solutions, and enterprise applications.</li><li>Ensure data integrity, interoperability, and seamless business operations.</li></ul>Stakeholder Engagement<ul><li>Partner with Finance, Technology, and Business leaders to define future-state processes and system capabilities.</li><li>Facilitate workshops and translate business requirements into scalable technical solutions.</li><li>Present complex technical concepts clearly to both technical and non-technical audiences.</li><li>Influence decision-making and secure stakeholder buy-in for strategic initiatives.</li></ul>Candidate ProfileEssential Experience<ul><li>Qualified Accountant (ACA, ACCA, CIMA, CIPFA, CPA or equivalent) or demonstrable senior finance leadership experience within ERP transformation environments.</li><li>Proven experience as a D365 Finance & Operations Solution Architect, Lead Functional Consultant, or ERP Architect on complex enterprise-scale implementations.</li><li>Strong finance process expertise covering:</li><ul><li>Financial Accounting</li><li>Management Accounting</li><li>Financial Controls</li><li>Budgeting and Forecasting</li><li>Statutory Reporting</li><li>Audit and Compliance Requirements</li></ul><li>Extensive experience designing D365 Finance solutions and integrations.</li><li>Experience delivering solutions with minimal customisation and strong governance controls.</li><li>Knowledge of Microsoft Lifecycle Services (LCS), DevOps, and D365 environment management.</li><li>Deep understanding of:</li><ul><li>Requirements gathering and analysis</li><li>Data migration</li><li>SIT and UAT testing</li><li>Cutover planning</li><li>Go-live support</li></ul><li>Excellent stakeholder management, workshop facilitation, communication, and presentation skills.</li><li>Strong analytical, problem-solving, and strategic thinking abilities.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uODE5MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T07:57:23Z

Financial Operations Accountant

Bristol, Bristol
remote
Permanent
35000 - 45000 GBP / Yearly
Finance Operations AccountantRobert Half are delighted to be partnered with Thomas Silvey on this pivotal role, offering an exciting opportunity to join a well‑established and evolving Bristol‑based business at the heart of the UK's fleet management sector.About Thomas Silvey (Silvey Fleet) Originally formed as a family business, Thomas Silvey has grown into a modern, forward‑thinking organisation providing end‑to‑end fleet management solutions. The business supports organisations in controlling fuel costs, improving efficiency and gaining greater visibility through data‑driven insight and technology-led services.With a strong reputation in its sector, the company combines deep industry experience with a commitment to continuous improvement, high service standards and long‑term customer relationships. Alongside this, there is a genuine focus on developing people within a collaborative and supportive culture.The Role This is a hands‑on and highly visible Finance Operations Accountant position, sitting at the core of the finance function. You will take ownership of transactional accuracy, financial controls and month‑end processes, ensuring the integrity of the balance sheet and P&L. Working closely with the Finance Manager and wider business, you'll play a key role in strengthening processes, supporting reporting and driving consistency across financial operations.Key Responsibilities<ul><li>Manage day‑to‑day accounting activity, ensuring accurate and timely postings</li><li>Perform bank, cash and balance sheet reconciliations, resolving discrepancies quickly</li><li>Lead month‑end close activities, including journals, accruals and P&L reviews</li><li>Maintain fixed assets and support AP/AR period‑end processes</li><li>Support management accounts, reporting and variance analysis</li></ul>About YouQualifications & Experience<ul><li>AAT qualified or studying (or equivalent experience)</li><li>Experience in a finance operations or accounting environment</li><li>Strong understanding of reconciliations, journals and month‑end processes</li><li>Experience with accounting systems (Sage beneficial)</li></ul>Skills & Attributes<ul><li>High attention to detail and strong financial discipline</li><li>Proactive and solutions‑focused mindset</li><li>Strong Excel and data handling capability</li><li>Confident working both independently and as part of a team</li></ul>Salary and Benefits A competitive salary of £35,000 - £45,000, hybrid working and excellent benefitsHow to Apply For further information or to apply, please contact Andy Troup on 0117 993 5404 or email your CV Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW5keS5Ucm91cC42ODQ4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-13T14:45:04Z

Finance Transformation Lead

Cardiff, Cardiff
remote
Temporary
600 - 1000 GBP / Daily
<h1>Finance Transformation Consultant </h1>Contract Duration: 5 Months Location: Cardiff (Hybrid) <h2>Role Overview</h2>We are seeking an experienced Interim Finance Transformation Lead to drive a critical finance transformation programme. This role combines Global Process Ownership with Programme Delivery Leadership, requiring a hands-on professional who can establish process governance frameworks while driving delivery across multiple workstreams and stakeholders.The successful candidate will play a key role in shaping finance processes, leading business analysis activities, and ensuring programme milestones are achieved through effective planning, stakeholder management, and collaboration with internal teams and third-party partners.<h2>Key Responsibilities</h2><h3>Finance Transformation Global Process Owner (GPO)</h3><ul data-spread="false"><li>Establish and maintain the Finance Global Process Owner (GPO) framework, governance model, and process catalogue.</li><li>Develop and implement end-to-end finance process mapping standards and documentation.</li><li>Define process ownership structures, controls, and continuous improvement methodologies.</li><li>Lead workshops and working sessions to capture current and future-state processes.</li><li>Produce high-quality process documentation, governance materials, presentations, and decision papers.</li><li>Manage and coach two Finance Business Analysts, ensuring delivery of project priorities and quality outputs.</li><li>Drive process standardisation and alignment across finance functions and transformation initiatives.</li></ul><h3>Finance Transformation Delivery Lead</h3><ul data-spread="false"><li>Develop, maintain, and manage the integrated programme plan using inputs from project teams and stakeholders.</li><li>Monitor progress against milestones, risks, dependencies, and critical deliverables.</li><li>Drive programme execution to ensure successful delivery within agreed timelines.</li><li>Prepare regular programme status reports and governance updates for senior leadership and Design Authority forums.</li><li>Facilitate decision-making by producing high-quality governance and steering committee materials.</li><li>Collaborate closely with third-party solution providers and implementation partners to ensure delivery alignment and successful execution.</li><li>Manage multiple concurrent projects and workstreams, ensuring priorities remain aligned to programme objectives.</li><li>Build and maintain strong stakeholder relationships across Finance, Technology, Operations, and external partners.</li></ul><h2>Key Skills & Experience</h2><ul data-spread="false"><li>Proven experience leading Finance Transformation programmes within complex organisations.</li><li>Strong background operating as a Global Process Owner (GPO) or Finance Process Lead.</li><li>Demonstrable experience establishing process governance frameworks, process catalogues, and end-to-end process maps.</li><li>Excellent programme and project management skills, including planning, dependency management, and governance reporting.</li><li>Experience managing business analysts and cross-functional delivery teams.</li><li>Strong facilitation skills with the ability to lead workshops, working sessions, and stakeholder engagement activities.</li><li>Experience working with third-party vendors, system integrators, and implementation partners.</li><li>Ability to operate strategically while maintaining a hands-on delivery approach.</li><li>Excellent communication, influencing, and stakeholder management skills.</li></ul><h2>Preferred Experience</h2><ul data-spread="false"><li>Finance transformation enabled by ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics, Workday, or similar).</li><li>Experience operating within regulated or large-scale enterprise environments.</li><li>Professional qualifications in Finance, Project Management, or Change Management are advantageous.</li></ul><h2>Deliverables</h2><ul data-spread="false"><li>Established Finance GPO framework and process catalogue.</li><li>Documented current and future-state finance process maps.</li><li>Managed and coordinated delivery of finance transformation workstreams.</li><li>Maintained integrated programme plan and governance reporting.</li><li>Successful stakeholder engagement and Design Authority approvals.</li><li>Delivery of agreed programme milestones within the contract period.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. <img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNjcxNzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-10T09:44:20Z

IT Incident & Problem Manager

Newport, Newport
remote
Permanent
60000 - 62500 GBP / Yearly
Robert Half are working with a client sitting within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment. <h3 data-end="169" data-section-id="cr3u3g" data-start="129">Governance & SLA Management</h3>Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.<h3 data-section-id="9s5edi" data-end="455" data-start="412">Incident Management Leadership</h3>Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.<h3 data-start="631" data-section-id="wz17as" data-end="686">Problem Management & Root Cause Excellence</h3>Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.<h3 data-start="861" data-end="913" data-section-id="8ju43f">Vendor & Partner Performance Management</h3>Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.<h3 data-section-id="puuog2" data-end="1153" data-start="1095">Continuous Improvement & Service Optimization</h3>Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.<h3 data-section-id="64tba7" data-end="1380" data-start="1327">Team Leadership & Capability Development</h3>Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.<h3 data-section-id="1f6av6t" data-end="1605" data-start="1545">Stakeholder Collaboration & Service Integration</h3>Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.<h3 data-start="1780" data-section-id="1fx33tp" data-end="1837">Reporting, Communication & Tooling Expertise</h3>Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.<h3 data-start="2134" data-end="2166" data-section-id="1lerpjn"> </h3><h3 data-start="78" data-end="119" data-section-id="d5l8tf">Qualifications & Accreditations</h3><ul data-end="795" data-start="120"><li data-start="120" data-end="246" data-section-id="1y9xgsk">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-section-id="1r5so0k" data-end="371" data-start="247">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-start="372" data-section-id="1rr6llk" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-start="571" data-section-id="amlqec" data-end="694">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-section-id="1ax2jyb" data-end="795" data-start="695">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">ITIL 4 Practitioner</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45ODg3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-24T12:24:13Z

Project Support Analyst

Andover, Hampshire
remote
Permanent
30000 - 40000 GBP / Yearly
Robert Half has partnered with a business in Andover to recruit for a newly created Project Support Analyst role. This is a permanent position offering a salary of up to £40,000, with hybrid working (four days in the office and one day remote).The Role You will join a small but growing Project Delivery team, supporting the organisation's digital transformation journey. In this role, you will work closely with the Project Manager on large-scale technology and business change initiatives, while also taking ownership of the end-to-end delivery of smaller projects.This opportunity is ideal for someone at the early stages of their project management career who is looking to gain exposure to a broad range of technology and business change projects. Key Responsibilities<ul><li>Process mapping and documentation</li><li>Data analysis and preparation </li><li>Project delivery support </li><li>Project planning</li></ul>About You <ul><li>Experience in process mapping and documenting operational workflows </li><li>Strong capability in data validation and analysis </li><li>Ability to prioritise and break down complex processes into clear and logical steps </li><li>Confident speaking to stakeholders</li></ul>On Offer<ul><li>Up to £40,000 </li><li>Hybrid working (4 days in office, 1 day remote) - based in Andover </li><li>25 days annual leave (plus 8 days BH) </li><li>Pension contributions </li><li>Life assurance 7x salary </li><li>Health insurance </li><li>Free parking</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuMzg4NTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-05T17:21:18Z

Assistant Accountant

Bristol, Bristol
remote
Permanent
30000 - 35000 GBP / Yearly
Assistant AccountantLocation: Bristol (Hybrid Working)Salary: £30,000 - £35,000Hours: Full-time, 37.5 hours per weekWorking Pattern: Tuesday-Thursday in the office, Monday & Friday from home About YouThe ideal candidate will be proactive, organised, and keen to learn. You will enjoy working in a fluid role where responsibilities can evolve over time. The CompanyOur client is a well-established Bristol-based business operating with a turnover of £26 million. They offer a stable and supportive working environment, a collaborative finance team, and the opportunity to gain broad exposure across multiple areas of finance within a growing organisation. The RoleThis is a broad and hands-on Assistant Accountant opportunity within a supportive finance team. The role is ideal for someone who enjoys variety, wants exposure to management accounts, and is keen to develop their technical accounting skills in a dynamic environment.The successful candidate will support the day-to-day finance function while also getting involved in process improvements, reporting, and management accounting activities. The more responsibility you take on, the more exposure you will gain to higher-level finance work.There is also opportunity to gain exposure to stock accounting and work-in-progress processes through the wider group operations. Key Responsibilities<ul><li>Posting purchase and sales invoices</li><li>Processing customer invoices and purchasing invoices</li><li>Performing bank reconciliations</li><li>Managing company credit card reconciliations</li><li>Assisting with management accounts preparation</li><li>Supporting finance systems and process improvements</li><li>Assisting with work-in-progress accounting</li><li>Using Excel regularly for reporting and analysis</li><li>Supporting the wider finance team with ad hoc duties as required</li></ul> Requirements<ul><li>Previous experience in an Assistant Accountant or Finance Assistant position</li><li>Strong Excel skills, including VLOOKUPs</li><li>Confident using finance systems and learning new technology quickly</li><li>Excellent attention to detail</li><li>Proactive and adaptable approach</li><li>Strong communication skills and willingness to support the wider team</li></ul> Desirable<ul><li>Experience using Xledger</li><li>Manufacturing or stock-based industry experience</li><li>Experience supporting management accounts</li><li>Exposure to work-in-progress accounting</li></ul> Benefits & Package<ul><li>Study support (AAT, ACA, ACCA or CIMA)</li><li>On-site parking</li><li>Standard pension scheme</li><li>25 days holiday plus bank holidays</li><li>Flexible hybrid working arrangement</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/ZGlhbmEuZmVybmFkZXNsb3Blcy44NjY0Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-21T07:21:41Z