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11 results for Second Line Support in Swindon, Swindon

Business Intelligence Manager
  • Bicester, Oxfordshire
  • remote
  • Permanent
  • 45000 - 55000 GBP / Yearly
  • <p>Robert Half are delighted to be partnering exclusively with Principal Medical Ltd in their search for a Business Intelligence Manager to join their thriving office in Bicester, with a salary range of £45-55k depending on experience</p><p><strong>The Company </strong></p><p>Principal Medical Ltd (PML) was founded in 2004, as a 'not-for-profit' organisation, by a small group of General Practitioners, with the main aim of ensuring that local NHS healthcare professionals had an opportunity to bid for, and provide, innovative primary care services, at scale, in their local area.</p><p>In the years since it was formed, the organisation has matured and grown with currently 70% of GP practices in Oxfordshire and 22% of those in Northamptonshire, associated with the Federation. The PML GP Federation is the largest collaborative group of GPs in Oxfordshire and South Northamptonshire, covering a total population of almost 800,000 patients.</p><p>This is an exciting new role in PML for a Business Intelligence Manager to provide insightful analysis and help PML make well-informed decisions by collating, storing, formatting, and presenting data in a clear and useful way.</p><p><strong>The Role</strong></p><p>This is a newly created Business Intelligence Manager position and will work closely with stakeholders across the business, providing reports and insights that better support planning, patient care, and use of resources. Responsibilities will include:</p><ul><li>Managing data including collation and database management, analysis and interpretation</li><li>Performance monitoring and reporting including dashboards and KPIs</li><li>Stakeholder collaboration</li><li>Support for strategic planning and business cases</li><li>Compliance with information governance standards and quality assurance</li><li>People management (managing 1 direct report)</li></ul><p><strong>About you</strong></p><p>Applicants for the Business Intelligence Manager role will have:</p><ul><li>Proven experience gained in a similar business intelligence, data analysis and/or reporting focussed role (healthcare experience considered beneficial but not essential)</li><li>Expertise in BI and data visualisation tools (e.g. Power BI, Tableau or similar) as well as proficiency in Excel and data query tools such as SQL</li><li>Strong understanding of data platforms (cloud/non-cloud), and experience sourcing data from multiple sources</li><li>Exceptional stakeholder management and communication skills, with proven ability to quickly understand business processes</li><li>Preferably have experience of line management</li><li>Flexibility to travel as/when required to other locations locally (access to own car)</li></ul><p><strong>On offer</strong></p><p>Salary range of £45-55k depending on experience, plus excellent benefits including hybrid working</p><p style="text-align: center;"><strong>Please note, 3rd party and direct applications will be forwarded to Robert Half.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjE3NDkxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-07-31T12:34:45Z
Finance Systems Accountant
  • Bristol, Bristol
  • remote
  • Permanent
  • 50000 - 60000 GBP / Yearly
  • <p>Robert Half Finance and Accounting are currently looking to recruit a Finance Systems Analyst to join an exciting Professional Services company experiencing huge growth based in central Bristol. For the right person the client is offering a very competitive:</p><p><strong>£50,000 - £60,000 plus excellent benefits including bonus and hybrid remote working</strong></p><p><strong> </strong></p><p><strong>Role responsibilities will include but not limited to:</strong></p><ul><li>Play a pivotal role in modernising the finance function - leading system upgrades, enhancing reporting capabilities, and driving automation initiatives</li><li>Work closely with stakeholders across Finance and Technology to ensure systems are efficient, secure, and aligned with the companies strategic goals</li><li>Identify and implement improvements to financial systems and processes, reducing manual effort and improving data quality</li><li>Oversee the operation and upgrades of financial systems, ensuring optimal performance and compliance</li><li>Develop and improve financial reports and dashboards using SQL and other tools</li><li>Deliver training and second-line support to ensure effective system use across the company</li></ul><p> </p><p><strong>Person specification:</strong></p><ul><li>Fully qualified Accountant (ACA, ACCA, CIMA) with strong accounting knowledge</li><li>Previous experience in a similar role</li><li>Technical expertise in financial systems, SQL, and data analysis</li><li>Strong communicator with a collaborative mindset and a proactive approach to problem-solving and project delivery</li></ul><p> </p><p><strong>For the right person the client is offering a very competitive:</strong></p><p><strong>£50,000 - £60,000 plus excellent benefits including bonus and hybrid remote working</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VG9tLk1vcmdhbi42NDU2MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-07-22T14:49:32Z
IT Support Administrator
  • Didcot, Oxfordshire
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p>Exciting opportunity for an IT Support Administrator to join a growing business based near Didcot, offering £35-40,000 depending on experience plus excellent benefits</p><p> </p><p><strong>The Role</strong></p><p>As IT Support Administrator, you'll be responsible for:</p><ul><li>providing day to day support to local and remote users (1st &amp; 2nd line, as well as desktop / printer support)</li><li>building laptops, processing starters/leavers etc. </li><li>support on various projects </li><li>systems administration</li><li>ensuring documentation is maintained</li><li>following best practice &amp; compliance processes </li></ul><p> </p><p><strong>About you </strong></p><p>Applicants for the IT Support Administrator role will have:</p><ul><li>previous experience in a similar IT Support, 1st-2nd line, desktop support type position</li><li>experience supporting Windows environments, O365 / Azure, Intune, Active Directory / Entra ID</li><li>excellent customer service and communication skills, with a passion for delivering excellent support</li></ul><p> </p><p><strong>On offer</strong></p><p>Salary circa £35-40,000 plus excellent benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjk4Mjc3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-07-24T15:57:28Z
Part Time HR Administrator
  • Wiltshire, Wiltshire
  • remote
  • Permanent
  • 26000 - 28000 GBP / Yearly
  • <p data-end="426" data-start="189">Robert Half LTD are working with a well-established UK manufacturing business in Wiltshire to recruit an experienced HR Administrator on a permanent, part-time basis. This role is office-based across four days per week, with flexibility on start and finish times.</p><p data-start="428" data-end="775"><strong data-end="440" data-start="428">The role</strong></p><p data-end="775" data-start="428"><br data-end="443" / data-start="440"> The HR Administrator will support the HR function by providing efficient and effective administrative services to ensure smooth day-to-day operations. Responsibilities will include maintaining accurate employee records, preparing HR documentation, supporting payroll, and acting as the first point of contact for employee queries.</p><p data-end="803" data-start="777"><strong data-start="777" data-end="801">Key responsibilities</strong></p><ul data-start="804" data-end="1439"><li data-start="804" data-end="883"><p data-start="806" data-end="883">Maintain and update employee records in line with GDPR and company policies</p></li><li data-end="950" data-start="884"><p data-start="886" data-end="950">Prepare contracts, offer letters, and HR-related documentation</p></li><li data-end="1006" data-start="951"><p data-end="1006" data-start="953">Support payroll by providing accurate employee data</p></li><li data-end="1099" data-start="1007"><p data-start="1009" data-end="1099">Assist with recruitment and onboarding, including coordinating interviews and inductions</p></li><li data-end="1175" data-start="1100"><p data-end="1175" data-start="1102">Provide first-line support for HR queries, escalating where appropriate</p></li><li data-start="1176" data-end="1248"><p data-start="1178" data-end="1248">Monitor absence and sickness records, generating reports as required</p></li><li data-end="1293" data-start="1249"><p data-start="1251" data-end="1293">Update HR systems and assist with audits</p></li><li data-start="1294" data-end="1394"><p data-start="1296" data-end="1394">Support training coordination, employee development activities, and health and safety compliance</p></li><li data-end="1439" data-start="1395"><p data-end="1439" data-start="1397">Contribute to HR policies and procedures</p></li></ul><p data-start="1441" data-end="1466"><strong data-end="1464" data-start="1441">The ideal candidate</strong></p><ul data-start="1467" data-end="1975"><li data-end="1577" data-start="1467"><p data-end="1577" data-start="1469">Previous experience in an HR administration role, ideally within a manufacturing or industrial environment</p></li><li data-end="1701" data-start="1634"><p data-start="1636" data-end="1701">Strong organisational skills with excellent attention to detail</p></li><li data-end="1819" data-start="1702"><p data-end="1819" data-start="1704">Effective communication and interpersonal skills, with the ability to handle sensitive information confidentially</p></li><li data-start="1820" data-end="1889"><p data-end="1889" data-start="1822">Proficiency in Microsoft Office and experience using HRIS systems</p></li><li data-start="1890" data-end="1924"><p data-start="1892" data-end="1924">Awareness of GDPR requirements</p></li></ul><p data-start="1977" data-end="1999"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjY2MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-14T13:50:11Z
HR Manager
  • Bristol, Bristol
  • remote
  • Permanent
  • 65000 - 70000 GBP / Yearly
  • <p><strong>HR Manager</strong><br /> <strong>Location:</strong> South West UK with travel to regional offices</p><p>Robert Half LTD are working with a rapidly growing tech business to recruit an experienced HR Manager. With a people-first culture and a commitment to continuous improvement, they are looking for a confident, detail-oriented HR professional to play a pivotal role in their People function.</p><p><strong>The Role</strong></p><p>Reporting to the Head of Operations, the HR Manager will be responsible for leading and developing the People team, ensuring HR policies and processes align with business goals while maintaining compliance with employment law. The role requires a pragmatic and people-centric approach to employee relations and engagement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and manage a team of four HR professionals, driving performance and development.</li><li>Oversee delivery of HR processes across the business with a focus on consistency and excellence.</li><li>Maintain and update policies in line with UK employment law and organisational needs.</li><li>Act as the first point of escalation for complex employee relations matters including disciplinaries, grievances, and absence management.</li><li>Coach and support line managers on employee issues and best practices.</li><li>Manage and maintain the HRIS, ensuring data accuracy and useful reporting.</li><li>Analyse HR metrics, providing insights and recommendations to support business decisions.</li><li>Collaborate with Finance and Compliance teams on cross-functional projects and reporting.</li><li>Support company-wide people initiatives, culture, and engagement strategies.</li><li>Ensure compliance with internal frameworks and assist with ISO-related evidence and audits.</li><li>Work with the SLT to advise and guide on people strategy in line with business growth</li><li>Champion company values and contribute to a high-performing, inclusive culture.</li></ul><p><strong>Required Experience &amp; Skills</strong></p><ul><li>Experienced in an HR Manager position</li><li>Strong understanding of UK employment law and confident in managing risk.</li><li>Proven track record of managing a high-performing HR team.</li><li>Experience in tech business highly desired, PE experience would be a bonus</li><li>Familiarity with vetting processes for security personnel.</li><li>Knowledge of TUPE and Mergers &amp; Acquisitions desirable</li><li>Prior experience with HRIS and employee engagement tools</li><li>Strong organisational skills, attention to detail, and discretion.</li><li>Excellent written and verbal communication skills.</li></ul><p><strong>What's on Offer</strong><br /> </p><ul><li>Salary up to circa £70,000</li><li>25 days holiday + buy/sell options</li><li>Hybrid &amp; Flexible working (around core hours)</li><li>Annual performance bonus</li><li>Company pension and employee shareholder scheme</li><li>Enhanced family leave and maternity policies</li><li>Dedicated training budget</li><li>Life assurance, private healthcare, gym/vision discounts</li><li>Electric vehicle scheme &amp; cycle-to-work scheme</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjA5MzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-07-16T16:29:51Z
IT Support Technician
  • Bristol, Bristol
  • remote
  • Permanent
  • 28000 - 30000 GBP / Yearly
  • <p>Robert Half have partnered exclusively with an SME in the Bristol area to recruit an IT Technician on a permanent basis</p><p><br />The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers</p><p>The IT department contributes to the successful running of various departments within an organisation by meeting the business, organisations and employees needs regarding all aspects of IT for the company, from the governance of the company's infrastructure to the maintenance and functionality of the IT systems.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Installing and configuring Software onto new Hardware and Equipment.</li><li>Talking staff through a series of actions, either face-to-face, through email or over the telephone, to help set up systems or resolve issues.</li><li>Prioritising and managing open ticket cases.</li><li>Managing External Communication Infrastructure within the business.</li><li>Managing IT Software Contracts and Monthly costs for the department.</li><li>IT Budget Management.</li><li>Managing and Purchasing IT equipment for the business.</li><li>Troubleshooting system and network problems, diagnosing and solving any software and hardware faults.</li><li>Providing IT support, including procedural documentation and relevant reports.</li><li>Assist with carrying out major upgrades throughout the year.</li><li>Maintaining and updating the IT knowledge base.</li><li>Maintaining and updating the IT Audit.</li><li>Managing eligibility, compliance, and submission of business Cyber Essentials Certification.</li><li>Managing the rollout of new equipment throughout the business and updating the Asset Management records.</li><li>Assisting the IT team with open tasks and cases.</li><li>Working on a task until completion (including working with external support, if appropriate).</li><li>Providing day to day management and support to IT Apprentice</li><li>And any other tasks as required by the IT Department</li></ul><p><strong>Technical Knowledge/Experience required:</strong></p><ul><li>MTA Infrastructure Technician Level 3 qualified, or equivalent is desirable</li><li>A minimum of 2-3 years' experience in a fast-paced IT department, ideally in an IT Helpdesk or support role</li><li>Excellent IT skills</li><li>Good communication skills, on the telephone and in writing.</li><li>Ability to build relationships at all levels across the business</li><li>Enthusiastic and organised</li><li>Reliable and trustworthy</li><li>Flexible attitude to work and able to take on a range of tasks</li><li>Attention to detail</li><li>A team player</li></ul><p><strong>Salary/Package:</strong></p><ul><li>circa. £30,000 basic salary</li><li>5% company bonus scheme</li><li>5% matched pension scheme</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYyMDY1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-07-30T09:10:59Z
IT Support Technician
  • Avonmouth, Bristol
  • remote
  • Permanent
  • 27000 - 32000 GBP / Yearly
  • <p><strong>Main Duties:</strong></p><ul><li>Triage initial support requests and direct/action accordingly</li><li>Provide IT support from basic user administration through to project tasks</li><li>Respond to user requests and assist via telephone, electronically or in person</li><li>Escalate calls to and liaise with third party support providers/suppliers to resolve issues</li><li>Monitor stock levels of IT equipment</li><li>Monitor computing power, storage, licences and services</li><li>Provide input and assistance to projects, including the selection, configuration and deployment of new systems and technologies</li><li>Audit of device access, ensuring starters and leavers are processed effectively</li><li>Document administrative tasks and procedures<strong>​</strong></li></ul><p><strong>Essential Requirements:</strong></p><ul><li>Good standard of education</li><li>Full driving licence</li><li>Analytical thinking, problem-solving and root cause analysis skills</li><li>Attention to detail</li><li>Excellent organisation and communication skills.</li><li>Excellent time management with a flexible approach</li><li>The ability to manage a busy workload whilst thriving under pressure</li><li>Confidence to communicate with colleagues at all levels</li></ul><p><strong>Essential Technical Experience:</strong></p><ul><li>IT degree, qualification or equivalent practical experience</li><li>A minimum of 3 years previous working experience within varied IT infrastructure and associated services</li><li>Active Directory user/group/computer admin</li><li>Windows file permission administration</li><li>Understanding of Windows group policy (GPOs)</li><li>Exchange 2016/Exchange Online user admin</li><li>Windows 10 and 11, Microsoft Office and desktop applications</li><li>PC builds and software installation</li><li>Android and IOS mobile device setup and configuration using mobile device management systems</li><li>IT asset management and ticketing systems</li><li>Web and email security systems</li><li>Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups)</li><li>Working knowledge of networking - switches, firewalls, wireless, IP - DHCP, DNS, VPNs</li></ul><p><strong>Salary/logisitics:</strong></p><ul><li>£27,000-£32,000 + additional benefits</li><li>Onsite as standard - capacity for some WFH if required.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ1NjY4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-08-08T10:28:01Z
Business Intelligence (BI) Manager - Contract - Thame
  • Thame, Oxfordshire
  • remote
  • Contract
  • 475 - 500 GBP / Daily
  • <p>Robert Half are recruiting for an experienced <strong>Interim Business Intelligence Manager</strong> role to support the data and analytics function for a fantastic business in Thame during a key period of operational and strategic development. </p><p><strong>Key Technical Skills:</strong></p><ul><li>Strong expertise in <strong>SQL Server</strong> for data extraction, transformation, and analysis</li><li>Advanced <strong>Power BI</strong> skills for building insightful, action-oriented dashboards</li><li>Solid understanding of <strong>data warehouse design</strong> and optimization</li></ul><p><strong>Key Soft Skills:</strong></p><ul><li>Proven <strong>team leadership</strong> and <strong>project management</strong> experience, ideally in fast-paced environments</li><li>Excellent <strong>stakeholder management</strong> skills, with the ability to translate business needs into data solutions</li><li>Comfortable working cross-functionally with operations, account, and client service teams</li></ul><p><strong>The role will offer hybrid working however you will ideally need to be onsite 3 days a week in Thame, South Oxfordshire - FREE PARKING available. </strong></p><p><strong>It is a 6 month ongoing contract.</strong></p><p>If you are interested then please apply or send a copy of your CV </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dGhhbWluYS5zYWxhbS4zNjg5NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-07-10T09:48:48Z
Purchase Ledger Clerk
  • Bristol, Bristol
  • remote
  • Permanent
  • - 29000 GBP / Yearly
  • <p>Robert Half is delighted to be collaborating with a dynamic and fast-growing organisation in Bristol to recruit for a Purchase Ledger Clerk on a full-time and permanent basis!</p><p><strong>Role Summary:</strong></p><p>We are seeking a proactive and detail-oriented Purchase Ledger Clerk to join a busy finance operations team. This role is essential in supporting the smooth running of finance functions through accurate invoice processing, supplier payments, and employee expenses.</p><p>This is an excellent opportunity for an experienced accounts payable professional looking to contribute to an evolving business.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process supplier invoices and credit notes into the finance system, including both PO-based and manual entries.</li><li>Support supplier onboarding, including completing necessary checks and ensuring policy compliance.</li><li>Manage regular and ad-hoc payment runs across various banks and legal entities.</li><li>Process and reconcile employee and company card expense claims in line with internal policies.</li><li>Take ownership of the end-to-end accounts payable function for assigned countries or regions.</li><li>Assist with month-end tasks and resolve invoice or purchase order discrepancies.</li><li>Support wider finance activities as required.</li></ul><p><strong>Skills &amp; Experience Required:</strong></p><p><strong>Essential:</strong></p><ul><li>Minimum of 2 years' experience in a high-volume accounts payable or transnational finance environment.</li><li>Proficiency in using ERP systems</li><li>High level of attention to detail with a focus on accuracy.</li><li>Excellent organisation and time-management skills.</li><li>Strong communication and interpersonal abilities.</li><li>Competency with Microsoft Office, particularly Excel and Outlook.</li><li>Ability to work effectively both independently and within a team.</li></ul><p><strong>Desirable:</strong></p><ul><li>Experience working across multiple entities.</li></ul><p> </p><p>If this sounds like you, apply today!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/THlkaWEuQmVycnkuOTExNDQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-07-08T09:32:34Z
Service Desk Engineer
  • Warminster, Wiltshire
  • remote
  • Permanent
  • 28000 - 32000 GBP / Yearly
  • <p><strong> </strong></p><p><strong>PRINCIPAL ACCOUNTABILITIES:</strong></p><p>This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution. </p><ul><li>Answering and logging all incidents/requests whether received via phone, email or face to face.</li><li>Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion.</li><li>Create and administer user and email accounts for the companies Active Directory and Office365 systems.</li><li>Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software</li><li>An involvement in project work such as upgrades and rollouts</li><li>Adopt security best practice - Antivirus, Backup/Restore</li><li>Hardware build and repair including peripherals</li><li>Maintain and administer mobile phones and their operating systems</li><li>Support of video conferencing equipment</li><li>Develop and expand Service Desk knowledge base</li><li>Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary</li><li>Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery.</li></ul><p><strong>PERSON PROFILE:</strong></p><p><strong>QUALIFICATIONS, SKILLS AND EXPERIENCE</strong></p><ul><li>An aptitude for learning and a passion for technology</li><li>Hardware repair skills preferable</li><li>Knowledge of mobile phones and their operating systems specifically iOS and Android</li><li>Exceptional customer service skills</li><li>Excellent written as well as oral communication skills.</li><li>Creative and pioneering - ability to apply original thought to problem solving</li><li>Essential to have current "clean" driving licence</li></ul><p><strong>QUALITIES AND ATTRIBUTES</strong></p><ul><li>A passion for Information Technology and a desire to learn, undertaking technical qualifications as appropriate.</li><li>Must be a good communicator of strong character</li><li>Can manage and organise own workload with minimal supervision</li><li>Committed to delivering a quality customer service, best practice and best value</li><li>Diligent in maintaining reports, responses and documentation in general</li><li>Ability to assimilate Information Technology knowledge/new concepts quickly</li><li>Urgent and responsive - to Department and business needs</li><li>Results orientated - enthusiastic, energetic and committed</li><li>Willing and able to travel and spend time away at the other UK based Companies</li><li>Willing and prepared to work unsociable hours where necessary to meet deadlines<br /><br /><br /></li></ul><p>Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjA0OTExLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-08-20T12:11:25Z
Systems and Integration Manager
  • Andover, Hampshire
  • remote
  • Permanent
  • 55000 - 65000 GBP / Yearly
  • <p>Robert Half is pleased to be working for a growing manufacturer based in Andover who are expanding their Technology team. We are recruiting for a Systems and Integration Manager to join on a permanent basis. Paying up to £65,000 and will be based based in Andover 4 days a week. </p><p>As a Systems and Integration specialist you will be the lead on their iPaaS solution and be responsible for scaling up their systems offering! You will play a pivotal role in enabling end-to-end process automation and real-time data flow between their ERP platform, and other internal and external systems. </p><p><strong>Key Responsibilities</strong>: </p><ul><li>Lead the architecture, design and implementation of scalable, secure and reliable system integrations between ERP, CRM, WMS systems </li><li>Own and optimise iPaaS solutions </li><li>Manage data sychronisation between front-end systems and back-end systems </li><li>Design and develop APIs, middleware components, and integration interfaces </li><li>Document all integration architecture, data flow diagrams, error handling procedures </li></ul><p><strong>Skills and Experience:</strong></p><ul><li>Proven skills in iPaaS tools (MuelSoft, Boomi, Workato, Jitterbit, Patchworks) </li><li>SQL and data transformation skills </li><li>Hands-on experience integrating ERP sysems with external applications </li><li>Salesforce, HubSpot, B2B portals </li><li>Knowledge of data governance and compliance frameworks</li></ul><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuNTAzMjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-07-17T17:14:25Z