<p>Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. </p><h3 data-start="161" data-end="181" data-section-id="rxbt5q"> </h3><p><strong>Role Summary</strong></p><p>A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a <strong>24/7 manufacturing environment</strong>.</p><p>The position combines<strong> leadership</strong> of the IT Operations function with <strong>hands-on technical oversight and project delivery</strong>, working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Take full ownership of IT service delivery across a manufacturing site and associated remote offices</li><li>Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development</li><li>Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability</li><li>Align local IT operations with global IT strategy, standards, and initiatives</li><li>Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives</li><li>Oversee and maintain core IT infrastructure, including:</li><ul><li>Virtualisation platforms (e.g. VMware)</li><li>Windows Server environments</li><li>Network infrastructure (LAN/WAN)</li></ul><li>Ensure robust IT security, risk management, and compliance across all systems</li><li>Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime</li><li>Manage IT budgets, resource planning, and vendor relationships where applicable</li><li>Provide reporting and governance into regional and global IT leadership</li></ul><p><strong>Skills & Experience Required</strong></p><ul><li>Degree in Computer Science, Information Technology, or a related discipline</li><li><strong>Minimum 10 years' experience in IT</strong>, including <strong>significant leadership experience (4+ years managing teams)</strong></li><li><strong>Demonstrable experience within a manufacturing or industrial environment (essential)</strong></li><li>Strong understanding of IT requirements in <strong>24/7, production-critical environments</strong></li><li>Technical expertise in:</li><ul><li>Microsoft Active Directory and cloud services</li><li>Data centre infrastructure and operations</li><li>Network infrastructure and services</li></ul><li>Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable</li><li>Strong analytical and problem-solving capabilities</li><li>Proven ability to manage multiple priorities in a fast-paced operational environment</li><li>Excellent stakeholder engagement and communication skills</li></ul><p><strong>Key Attributes</strong></p><ul><li>Strategic thinker with a hands-on approach to technical leadership</li><li>Strong leadership and team development capabilities</li><li>Proactive, resilient, and results-driven</li><li>Deep appreciation of uptime, reliability, and operational continuity in manufacturing</li><li>Experience working within a global, matrixed organisation</li></ul><p><br /><strong>Salary/logistics</strong></p><ul><li>£70,000-£75,000 + additional benefits </li><li>The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. </li></ul><p><br /><br /></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYwNDY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Cyber Security Manager South Wales | Hybrid working Up to £100,000 + bonus + enhanced pension<br /><br />We're working with a large, regulated organisation operating in the critical infrastructure sector who are strengthening their cyber security leadership capability.<br /><br />They're looking for a Cyber Security Manager to take ownership of key security functions and help shape the organisation's long-term cyber strategy.<br /><br />This is a senior leadership role with responsibility across several security disciplines including Security Architecture, Identity & Access Management and Information Security, working closely with operational and technology teams.<br /><br />The role<br /><br />You'll play a key role in developing and maturing cyber resilience across the organisation, including:<br />* Leading and developing cyber security teams<br />* Owning and evolving cyber security strategy and roadmaps<br />* Ensuring alignment with recognised frameworks such as CAF, NIST or ISO27001<br />* Working with senior stakeholders to manage cyber risk and resilience planning<br />* Overseeing security architecture and identity strategy across enterprise environments<br />* Supporting incident response, risk management and regulatory engagement<br />* Helping embed a strong security culture across the organisation<br /><br />What we're looking for<br /><br />We're keen to speak with people who can demonstrate:<br />* Proven experience leading security teams in an enterprise or regulated environment<br />* Strong background in Security Architecture or Identity & Access Management<br />* Experience shaping strategy and managing cyber risk at organisational level<br />* Familiarity with frameworks such as CAF, NIST or ISO27001<br />* Strong stakeholder engagement skills and experience working at senior level<br />* Certifications such as CISSP or CISM, or equivalent experience at this level<br /><br /></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ2ODExLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<h3 data-end="128" data-start="65" data-section-id="xgne6g"><strong data-end="126" data-start="69">Incident and Problem Manager (Information Technology)</strong></h3><h3 data-end="148" data-section-id="1dl56dh" data-start="130"><strong data-end="146" data-start="134">Overview</strong></h3><p data-start="149" data-end="507">Our client sits within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.</p><p data-start="509" data-end="862">You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment.</p><p data-start="509" data-end="862"> </p><h3 data-end="169" data-section-id="cr3u3g" data-start="129"><strong data-start="133" data-end="167">Governance & SLA Management</strong></h3><p data-end="410" data-start="170">Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.</p><h3 data-end="455" data-start="412" data-section-id="9s5edi"><strong data-end="453" data-start="416">Incident Management Leadership</strong></h3><p data-end="629" data-start="456">Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.</p><h3 data-section-id="wz17as" data-start="631" data-end="686"><strong data-start="635" data-end="684">Problem Management & Root Cause Excellence</strong></h3><p data-end="859" data-start="687">Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.</p><h3 data-start="861" data-section-id="8ju43f" data-end="913"><strong data-end="911" data-start="865">Vendor & Partner Performance Management</strong></h3><p data-start="914" data-end="1093">Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.</p><h3 data-start="1095" data-section-id="puuog2" data-end="1153"><strong data-start="1099" data-end="1151">Continuous Improvement & Service Optimization</strong></h3><p data-start="1154" data-end="1325">Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.</p><h3 data-end="1380" data-start="1327" data-section-id="64tba7"><strong data-start="1331" data-end="1378">Team Leadership & Capability Development</strong></h3><p data-start="1381" data-end="1543">Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.</p><h3 data-end="1605" data-section-id="1f6av6t" data-start="1545"><strong data-start="1549" data-end="1603">Stakeholder Collaboration & Service Integration</strong></h3><p data-end="1778" data-start="1606">Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.</p><h3 data-end="1837" data-start="1780" data-section-id="1fx33tp"><strong data-end="1835" data-start="1784">Reporting, Communication & Tooling Expertise</strong></h3><p data-end="2024" data-start="1838">Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.</p><h3 data-section-id="1lerpjn" data-start="2134" data-end="2166"> </h3><h3 data-end="119" data-section-id="d5l8tf" data-start="78"><strong data-start="82" data-end="117">Qualifications & Accreditations</strong></h3><ul data-end="795" data-start="120"><li data-end="246" data-section-id="1y9xgsk" data-start="120">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-start="247" data-section-id="1r5so0k" data-end="371">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-section-id="1rr6llk" data-start="372" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-end="694" data-section-id="amlqec" data-start="571">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-section-id="1ax2jyb" data-start="695" data-end="795">ITIL 4 Practitioner</li></ul><p data-end="813" data-start="797"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45NzQ3NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h3 data-end="214" data-section-id="z0wpue" data-start="148">Recruitment Consultant/ Talent Manager</h3><h3 data-end="214" data-section-id="z0wpue" data-start="148"><strong data-end="226" data-start="215">Cardiff City Centre </strong></h3><p data-end="368" data-start="228">An exciting opportunity has arisen within Robert Half's Cardiff office to join our high-performing Contract (CFA) team.</p><p data-start="370" data-end="811">We are seeking a driven, ambitious, and motivated Recruitment Consultant/ Talent Manager who thrives in a fast-paced, dynamic environment. This role is ideal for someone who enjoys building strong relationships, delivering exceptional service, and taking a consultative approach with both clients and candidates. Working within the contract market offers a highly engaging, fast-moving desk with strong earning potential and clear progression opportunities.</p><h3 data-section-id="17q2kg2" data-start="818" data-end="843">Why join Robert Half?</h3><p data-end="1108" data-start="845">You'll be joining a business consistently recognised for excellence. We have once again been named one of the <strong>UK's Best Workplaces™ 2025 by Great Place to Work®,</strong> alongside being ranked the<strong> No.1 Recruitment Agency globally</strong> by <strong>Forbes</strong> for multiple consecutive years.</p><p data-start="1110" data-end="1380">With <strong>over 50 years' presence in the UK</strong> and a strong footprint across South Wales, Robert Half provides access to an extensive and well-established network of clients and candidates giving you a strong platform to build and grow your network from day one.</p><p data-start="1382" data-end="1670">Our culture is a true differentiator. You'll be surrounded by experienced, high performing consultants who are invested in your development and success. We foster a collaborative yet high performance environment, where achievement is recognised and rewarded beyond just financial results.</p><h3 data-end="1703" data-section-id="1napnv0" data-start="1677">What we're looking for</h3><p data-start="1705" data-end="1778">We value <strong data-end="1748" data-start="1714">attitude, drive, and potential</strong> just as highly as experience.</p><p data-start="1780" data-end="1972">This opportunity is open to <strong data-end="1852" data-start="1808">graduates and early-career professionals</strong> looking to build a successful career in recruitment, as well as those with previous <strong>experience in sales or recruitment.</strong></p><p data-start="1974" data-end="1987"><strong>You might be:</strong></p><ul data-end="2216" data-start="1988"><li data-end="2106" data-section-id="s9k8m4" data-start="2054"><p data-start="2056" data-end="2106">Someone with sales or customer-facing experience</p></li><li data-start="2107" data-section-id="v3i91j" data-end="2216"><p data-start="2109" data-end="2216">An individual with a background in finance or accounting looking to pivot into a more people-focused role</p></li></ul><ul data-start="1988" data-end="2216"><li data-end="2053" data-start="1988" data-section-id="33mn0m"><p data-end="2053" data-start="1990">A recent graduate looking for a commercial, fast-paced career</p></li></ul><p data-start="2218" data-end="2341">An interest in the <strong data-end="2264" data-start="2237">contract/interim market</strong> and the pace and variety it brings will set you up for success in this team.</p><p data-end="2428" data-start="2343">Full training, development, and ongoing support will be provided to help you succeed.</p><h3 data-start="2435" data-section-id="14tqf9i" data-end="2452">What we offer</h3><ul data-start="2454" data-end="2864"><li data-start="2454" data-section-id="1knidh5" data-end="2510"><p data-start="2456" data-end="2510">Competitive base salary with <strong data-start="2485" data-end="2508">uncapped commission</strong></p></li><li data-end="2558" data-start="2511" data-section-id="1of4k08"><p data-start="2513" data-end="2558">Annual bonus alongside quarterly commission</p></li><li data-end="2603" data-section-id="f3c6hb" data-start="2559"><p data-end="2603" data-start="2561">24 days annual leave + an extra day for your birthday </p></li><li data-end="2650" data-start="2604" data-section-id="17wawm8"><p data-end="2650" data-start="2606">Option to purchase additional annual leave</p></li><li data-section-id="17wawm8" data-start="2604" data-end="2650"><p data-start="2606" data-end="2650">Regular team socials and events</p></li><li data-end="2761" data-start="2742" data-section-id="12ulf47"><p data-start="2744" data-end="2761">On-site parking</p></li><li data-start="2762" data-section-id="1ob6h4c" data-end="2784"><p data-start="2764" data-end="2784">Private healthcare</p></li><li data-end="2784" data-section-id="1ob6h4c" data-start="2762">Electric car scheme </li><li data-end="2824" data-start="2785" data-section-id="155rzij"><p data-end="2824" data-start="2787">Retail and gym membership discounts</p></li><li data-section-id="67uf0t" data-start="2825" data-end="2846"><p data-end="2846" data-start="2827">4x life assurance</p></li><li data-start="2847" data-section-id="1ag4jhh" data-end="2864"><p data-start="2849" data-end="2864">And much more...</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p> <br><img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNTc5NDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
