<p>Robert Half Finance & Accounting are recruiting for an Interim Credit Controller to join a business in South Oxfordshire - This position is to start ASAP and has hybrid working.</p><p> <strong>Role:</strong> Credit Controller </p><p><strong>Duration:</strong> Until end of December </p><p><strong>Start date:</strong> ASAP</p><p><strong>Salary:</strong> £30,000 - £35,000 (Hourly rate equivalent)</p><p><strong>Working hours:</strong> 37.5 hours across the week. Hybrid working is 2 days a week in the office</p><p> </p><p><strong>Role responsibilities:</strong></p><ul><li>Proactively chase overdue invoices by phone and email</li><li>Engage with B2B customers across different industries and group companies</li><li>Accurately log communications and outcomes in the credit control system</li><li>Request and follow up on remittance advice to ensure prompt payment allocation</li><li>Respond quickly to system-generated reminders or automated chasers - acting on replies, following up with missing remittance, and prioritising personal follow-up where needed</li><li>Work closely with internal teams to resolve disputes, update accounts, and ensure customer satisfaction</li><li>Maintain accurate, up-to-date customer records across group ledgers</li></ul><p> </p><p><strong>Skills/experience needed: </strong></p><ul><li>Strong communication skills - With a great telephone manner </li><li>Previous credit control/debt chasing experience </li><li>Computer literate - confident with new technology</li><li>High attention to detail </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjcyNzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are pleased to be partnering with a growing organisation based in <strong>Wantage</strong> to recruit a <strong>Credit Controller</strong>. The Credit Controller will receive a package of up to <strong>£34,000</strong> (£32,000 base plus £2,000 bonus) and other attractive benefits including <strong>hybrid remote working! </strong></p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Ensure our customers are aware of their account balances</li><li>Contact customers who have overdue balances</li><li>Setup new customers, checking their validity and issue credit limits and terms</li><li>Liaise with our Credit insurance provider on credit limit requests</li><li>Liaise with the sales team in relation to upcoming orders</li><li>Liaising with the OS team to ensure a smooth & timely despatch of orders</li><li>Negotiate payment plans where necessary</li><li>Ensure our Debtor related systems are synchronised (i.e. NS, AIG and RBS Discounting)</li><li>Instigate legal proceedings if customers do not pay their debts on time (including liaising with Solicitors and Bailiffs)</li><li>Maintaining accurate customer records</li><li>Deal with queries from Customers & Account Managers</li><li>Release orders on Finance Hold</li><li>Daily invoicing </li><li>Carry out annual credit review</li><li>Updating our CRM with Customer payments</li><li>Proactively manage the customer credit requirements</li></ul><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><ul><li>Excellent customer service</li><li>Analytical skills and thorough attention to detail</li><li>The ability to listen and negotiate with customers</li><li>Excellent verbal communication</li><li>Persistence and determination</li><li>Familiarity with data entry software</li><li>Ability to work well in a team</li><li>Excellent written and verbal communication skills</li><li>Strong attention to detail</li><li>The ability to work under pressure and to deadlines</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuNjEyNTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS44NzQzMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>About the Opportunity</strong><br /> Our client, a global organisation within the IT & Software industry, is seeking an experienced Hungarian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities.</p><p> </p><p>This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience.</p><p> </p><p>The ideal candidate will have deep expertise across the Hungarian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>Order Management</p><ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul><p> </p><p>Billing & Invoicing</p><ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul><p> </p><p>Collections & AR Management</p><ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li></ul><p> </p><p>Data, Reporting & Compliance</p><ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul><p><strong> </strong><strong> </strong></p><p><strong>About You</strong></p><ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Hungarian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Hungarian and English is essential.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul><p> </p><p> </p><p>If you're a results-driven, Hungarian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.</p><p> </p><p>nuous improvement, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS42NTk4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
