<p>Our client, a well-established and rapidly growing organisation within the software industry is seeking an experienced EMEA Accounts Receivable Supervisor to join their Global AR function.</p><p> </p><p>This pivotal role will oversee a small, high-performing EU team, driving operational excellence, ensuring compliance, and supporting continued business growth.</p><p> </p><p>The successful candidate will combine strong technical Credit Collections and transactional accounting expertise with proven leadership ability, ensuring the department operates efficiently while maintaining exceptional service standards.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Lead, coach, and develop the Accounts Receivable team to ensure peak performance and continuous improvement.</li><li>Manage and report on receivables against KPIs including overdue debt, billing accuracy, and dispute resolution times.</li><li>Oversee billing, collections, and credit control activities to ensure accuracy and timeliness.</li><li>Partner cross-functionally with sales, customer service, and finance to resolve billing queries and improve processes.</li><li>Support month-end close activities and assist in analysing complex accounting and reporting issues.</li><li>Implement and refine AR policies and procedures to ensure compliance with internal controls and external standards.</li><li>Identify and drive process improvement initiatives.</li><li>Provide updates and insights to management on departmental performance, key projects, and challenges.</li></ul><p> </p><p>About You</p><ul><li>Minimum 3 years' experience in a supervisory role within EU or global Accounts Receivable or Credit Control.</li><li>Degree-qualified in Finance, Accounting, or related field (or equivalent experience).</li><li>Strong working knowledge of accounting principles, with demonstrable experience in ERP and accounting systems.</li><li>Advanced Excel skills and proficiency across Microsoft Office Suite.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Proven ability to motivate and develop a team, balancing leadership with hands-on support.</li><li>Highly organised with strong attention to detail and the ability to manage multiple priorities.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary package with performance-related incentives.</li><li>working patterns</li><li>Opportunity to join a supportive, collaborative finance team in a forward-thinking business.</li><li>Career development and ongoing training opportunities.</li></ul><p> </p><p>If you're an experienced Accounts Receivable professional with a passion for leadership and continuous improvement, we'd love to hear from you.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS43NTE1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Customer Service Representative - £15 - £16 per hour - Slough - 3-month contract </strong></p><p>We are seeking a friendly, proactive, and customer-focused individual to join our clients team as a Customer Service Representative. In this role, you'll be the first point of contact for customers, ensuring their questions are answered promptly and their issues are resolved efficiently. You'll play a key role in maintaining high levels of customer satisfaction and supporting the company's reputation for excellent service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, and social media in a professional and timely manner</li><li>Resolve product or service issues by clarifying customer complaints, determining the cause, and finding effective solutions</li><li>Maintain accurate customer records and update CRM systems</li><li>Follow up on outstanding issues to ensure full resolution</li><li>Provide information on products, services, and company policies</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Gather customer feedback and share insights with management for service improvement</li><li>Support team goals and contribute to a positive, collaborative environment</li></ul><p> </p><p><strong>Skills & Qualifications:</strong></p><ul><li>Previous experience in a customer service or client support role (1-2 years preferred)</li><li>Excellent communication and interpersonal skills</li><li>Strong problem-solving and conflict-resolution abilities</li><li>Ability to work under pressure and manage multiple priorities</li><li>High level of attention to detail and accuracy</li><li>Proficient in using CRM software and Microsoft Office (or Google Workspace)</li><li>Empathy, patience, and a genuine desire to help others</li></ul><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS42NjcwMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Billing Clerk - £15 - £16 per hour - Datchet - 3/6 month contract </strong></p><p>I am currently recruiting for a Billing Clerk for my client based in Datchet. Due to an acquisition my client has a need within the Billing function.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and issue accurate invoices based on contracts, purchase orders, and service agreements.</li><li>Review billing data for completeness, accuracy, and compliance with company policies.</li><li>Reconcile billing accounts, identify variances, and resolve discrepancies in a timely manner.</li><li>Maintain and update billing systems, ensuring data integrity and accuracy.</li><li>Monitor accounts receivable and assist with collections as needed.</li><li>Support month-end and year-end closing activities related to revenue and billing.</li><li>Generate and analyse billing reports to support management decision-making.</li><li>Identify opportunities to streamline billing processes and improve efficiency.</li><li>Ensure compliance with financial regulations, internal controls, and audit requirements.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proficiency in Excel and financial software</li><li>Excellent analytical, organisational, and communication skills.</li><li>High attention to detail and accuracy under tight deadlines.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS41MDk1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half have partnered with a Healthcare Manufacture to recruit for a Disaster Recovery Specialist to lead and enhance our organisation's resilience strategy.</p><p>This role will focus on planning, developing, and executing robust Disaster Recovery and Business Continuity processes within a complex Azure-based environment.</p><br><br>Responsibilities:<br><br><ul><li>Lead the planning and development of DR and BC testing services, ensuring structured and repeatable processes.</li><li>Collaborate with operations teams to align recovery strategies with business requirements.</li><li>Identify and address gaps impacting DR/BC readiness, documenting improvements.</li><li>Coordinate and manage DR and BC test schedules, dependencies, and stakeholder communications.</li><li>Maintain and improve DR/BC documentation, including runbooks, recovery plans, test frameworks, and impact analyses.</li><li>Facilitate DR and BC drills and simulations, capturing lessons learned and implementing improvements.</li><li>Support audits, compliance checks, and risk assessments related to DR and BC.</li></ul><p><strong>Experience:</strong></p><ul><li>Minimum 5 year's experience in IT infrastructure, DR coordination, or business continuity.</li><li>Strong background in planning and service development, not just execution.</li><li>Solid understanding of backup, replication, failover, and recovery technologies.</li><li>Hands-on experience with DR/BC tools such as Zerto, Veeam, Commvault, Azure Site Recovery, ServiceNow.</li><li>Familiarity with frameworks like ITIL and ISO 22301.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><strong>Organisation:</strong></p><ul><li>Initial 12 Month Contract </li><li>Hybrid Working | Surrey based </li><li>Global Healthcare Manufacturer </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuODE1MDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
