<p><strong>Role:</strong></p><p>Our client is looking for an immediate, temporary, Accounts Receivable Clerk to assist them for 3 months. You will be responsible for following duties:</p><ul><li>Raising invoices (~500 per month)</li><li>Full end-to-end AR management</li><li>Query resolution (POs, etc.)</li><li>Liaising with internal and external stakeholders</li><li>Ad-hoc finance work</li><li>System - Xero </li></ul><p><strong>Profile:</strong></p><p>The successful, temporary Accounts Receivable Clerk will have 3+ years experience in Accounts Receivable and have excellent communication skills.</p><p>You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Client:</strong></p><p>Our client are a leading Media Company based in London. You will have the opportunity to work in a fast paced, dynamic environment. </p><p><strong>Salary & Benefits:</strong></p><p>This temporary Accounts Recievable role will be paying circa £17-£20 per hour, dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TGF1cmVuLlNoZXJpZGFuLjY2Njk2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Company</strong></p><p>This is an exponentially growing environment trade and services business based in North London. Through modern processes, they reuse, recycle, and acquire energy from waste, helping reduce emissions. They are continuously acquiring new businesses and expanding operations across the UK.</p><p>Due to this growth, they are now looking to hire a qualified Finance Business Partner to join their high-performing finance team.</p><p><strong>This role will be based full-time in the office.</strong></p><p><strong>Role</strong></p><p>The Finance Business Partner for this growing environment trade and services business based in North London, will work closely with the Head of Finance providing a strategic financial insight and guidance to drive business performance and growth. They will also take ownership of varied duties including:</p><ul><li>Collaborate with business leaders to develop financial and operational strategies aligned with organisational goals.</li><li>Provide insightful financial analysis to support decision-making.</li><li>Challenge and influence business decisions through data-driven insights.</li><li>Partner with non-finance stakeholders to enhance financial understanding and accountability.</li><li>Prepare and present monthly management reports and dashboards.</li><li>Identify opportunities for cost savings, and process optimisation.</li><li>Monitor KPIs and recommend actions for improvement.</li><li>Support internal and external audit processes as required.</li></ul><p><strong>Profile</strong></p><p>The ideal candidate for this Finance Business Partner position, should have the following attributes:</p><ul><li>Qualified Accountant (ACA/ACCA or CIMA) with experience in a commercial finance capacity.</li><li>Strong evidence of business partnering and managing stakeholders.</li><li>Excellent communication skills, both written and verbal.</li><li>Ownership of budgeting and forecasting procedures.</li><li>Experience in a similar industry would be advantageous.</li></ul><p><strong>Salary & Benefits</strong></p><p>£60,000 to £65,000 plus benefits:</p><ul><li><strong>Full-time in office</strong></li><li>Pension scheme plan</li><li>25 days holiday + bank holiday</li><li>Career development plans</li><li>EV Car scheme & more!</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjM1MjkyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS44NzQzMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<br><p><strong>DBT Cloud Data Engineer (Snowflake, Azure)</strong> | Insurance | London (Hybrid)</p><p>Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced <strong>DBT Data Engineer</strong> to join a major <strong>insurance client engagement</strong>. The role focuses on scaling a <strong>Snowflake Data Warehouse</strong> and expanding its <strong>DBT Cloud</strong> modelling capabilities to support new analytics and regulatory data use cases across the business.</p><p><strong>Assignment Details</strong></p><ul><li>Initial Duration: 6 months (likely extension given scope)</li><li>Location: Hybrid - minimum of 2 days per week in London</li><li>Day Rate: £450 p/day via PAYE (plus 12.07% holiday pay - PAYE with employer's NI & Tax deducted at source, unlike umbrella companies and no umbrella company admin fees)</li></ul><p>You'll be part of a growing data engineering function focused on <strong>DBT model development</strong>, <strong>Snowflake optimisation</strong>, and <strong>data governance</strong> across multiple data domains. This role suits a technically strong engineer with proven <strong>DBT Cloud</strong> experience who can take ownership of data pipelines and drive best practices in transformation, testing, and automation.</p><p><strong>Key Skills & Experience</strong></p><ul><li><strong>Deep DBT Cloud expertise, including models, macros, tests, documentation, and CI/CD integration.</strong></li><li><strong>Hands-on experience developing and optimising in Snowflake Cloud Data Warehouse (schemas, warehouses, security, time travel, performance tuning).</strong></li><li>Familiarity with <strong>Snowflake cost monitoring, governance, replication</strong>, and environment management.</li><li>Strong understanding of <strong>data modelling</strong> (star/snowflake schemas, SCDs, lineage).</li><li>Proven <strong>Azure</strong> experience (Data Factory, Synapse, Databricks) for orchestration and integration.</li><li>Proficient in <strong>SQL</strong> for complex analytical transformations and optimisations.</li><li>Comfortable working in agile teams and using <strong>Azure DevOps</strong> for CI/CD workflows.</li><li>Prior experience in <strong>financial services or insurance</strong> environments would be desirable</li></ul><p><strong>All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification).</strong></p><p>This is an exciting opportunity for a DBT-focused Data Engineer to join a high-performing consulting team and help build, scale, and optimise modern Snowflake data solutions within a leading insurance organisation.</p><br><br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS45MTg2MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Technology are assisting a market leading real estate organisation to recruit a Data Engineer on a contract basis - Hybrid Working - London based - Outside IR35</p><p>In this role, you will manage and optimise the data infrastructure, driving insights and supporting our decision-making processes. Your expertise will be crucial in contributing to our organisation's data-driven success. As a key member of our team, you will have the opportunity to work on exciting projects and make a significant impact on our business</p><p><strong>Role</strong></p><ul><li>The Data Engineer will design, develop, and maintain data infrastructure to ensure reliability, scalability, and performance.</li><li>Collaborate with data scientists and analysts to fulfil their data requirements and support their work.</li><li>Collect and process datasets from various sources, ensuring data quality and integrity.</li><li>Implement efficient data models and schemas for storage and retrieval.</li><li>Optimise data processes for improved performance and efficiency.</li><li>Troubleshoot and resolve data pipeline issues swiftly and effectively.</li><li>Keep abreast of industry trends and emerging technologies in data engineering, and continuously improve your skills and knowledge.</li></ul><p><strong>Profile</strong></p><ul><li>The Data Engineer will demonstrated experience as a Data Engineer, with a strong track record of success.</li><li>Mastery of data management and processing tools, including Power BI, Data Factory, Databricks, SQL Server, and Oracle.</li><li>Proficient in SQL and experienced in database administration.</li><li>Familiarity with cloud platforms such as Azure and AWS.</li><li>Excellent problem-solving and analytical skills, with strong attention to detail.</li><li>Strong communication and collaboration abilities, with the ability to work effectively in a team environment.</li></ul><p><strong>Company</strong></p><ul><li>Rapidly growing real estate organisation</li><li>Hybrid working - 2/3 day per week onsite</li><li>Outside IR35</li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjM1OTYxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<h3 data-start="198" data-end="272"><strong data-end="242" data-start="202">DBT Data Engineer (Snowflake, Azure)</strong> | Insurance | London (Hybrid)</h3><p data-start="274" data-end="474">Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced <strong data-start="404" data-end="425">DBT Data Engineer</strong> to join a major <strong data-end="473" data-start="442">insurance client engagement</strong>.</p><p data-end="665" data-start="476">The role focuses on scaling a <strong data-start="506" data-end="534">Snowflake Data Warehouse</strong> and expanding its <strong data-end="566" data-start="553">DBT Cloud</strong> modelling capabilities to support new analytics and regulatory data use cases across the business.</p><h3 data-end="698" data-start="672"><strong data-end="698" data-start="676">Assignment Details</strong></h3><ul><li>Initial Duration: 6-12 months (until March 2026, likely extension given scope)</li><li>Location: Hybrid - minimum of 2 days per week in London</li><li>Day Rate: £450 PAYE (plus 12.07% holiday pay - PAYE with employer's NI & Tax deducted at source, unlike umbrella companies and no umbrella company admin fees)</li></ul><h3 data-start="1003" data-end="1024"><strong data-end="1024" data-start="1007">Role Overview</strong></h3><p data-end="1393" data-start="1025">You'll be part of a growing data engineering function focused on <strong data-start="1090" data-end="1115">DBT model development</strong>, <strong data-start="1117" data-end="1143">Snowflake optimisation</strong>, and <strong data-start="1149" data-end="1168">data governance</strong> across multiple data domains.<br data-end="1201" data-start="1198" /> This role suits a technically strong engineer with proven <strong data-start="1259" data-end="1272">DBT Cloud</strong> experience who can take ownership of data pipelines and drive best practices in transformation, testing, and automation.</p><h3 data-start="1400" data-end="1431"><strong data-end="1431" data-start="1404">Key Skills & Experience</strong></h3><ul><li>Deep <strong data-start="1439" data-end="1452">DBT Cloud</strong> expertise, including models, macros, tests, documentation, and CI/CD integration.</li><li>Hands-on experience developing and optimising in <strong data-start="1588" data-end="1622">Snowflake Cloud Data Warehouse</strong> (schemas, warehouses, security, time travel, performance tuning).</li><li>Familiarity with <strong data-end="1764" data-start="1710">Snowflake cost monitoring, governance, replication</strong>, and environment management.</li><li>Strong understanding of <strong data-start="1822" data-end="1840">data modelling</strong> (star/snowflake schemas, SCDs, lineage).</li><li>Proven <strong data-start="1893" data-end="1902">Azure</strong> experience (Data Factory, Synapse, Databricks) for orchestration and integration.</li><li>Proficient in <strong data-start="2003" data-end="2010">SQL</strong> for complex analytical transformations and optimisations.</li><li>Comfortable working in agile teams and using <strong data-end="2134" data-start="2118">Azure DevOps</strong> for CI/CD workflows.</li></ul><h3 data-end="2182" data-start="2162"><strong data-end="2182" data-start="2166">Nice to Have</strong></h3><ul><li><strong data-end="2195" data-start="2185">Python</strong> or <strong data-start="2199" data-end="2210">PySpark</strong> for automation and data quality testing.</li><li>Knowledge of <strong data-end="2312" data-start="2269">data governance and security frameworks</strong> (RBAC, masking, encryption).</li><li>Prior experience in <strong data-end="2401" data-start="2366">financial services or insurance</strong> environments.</li></ul><p data-end="2536" data-start="2424">All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification).</p><p data-start="2543" data-end="2761">This is an exciting opportunity for a <strong data-start="2581" data-end="2610">DBT-focused Data Engineer</strong> to join a high-performing consulting team and help build, scale, and optimise modern Snowflake data solutions within a leading insurance organisation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS4wODQxOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="80" data-end="210"><strong data-start="80" data-end="117">Senior IT Specialist - Operations</strong><br data-end="120" / data-start="117"> <strong data-end="133" data-start="120">Location:</strong> London (supporting EMEA & AsiaPac) - Hybrid, 3 Days in the Office<br / data-end="167" data-start="164"> <strong data-start="167" data-end="187">Employment Type:</strong> Full-time, Permanent</p><p data-end="501" data-start="212">We are looking for an experienced Senior IT Specialist to join a leading international conferences and events organisation. The company delivers high-level industry conferences attended by global professionals and is continuing to expand its technical capabilities across multiple regions.</p><h3 data-end="527" data-start="503"><strong data-end="525" data-start="507">About the Role</strong></h3><p data-end="936" data-start="528">As a Senior IT Specialist, you will be responsible for maintaining and optimising the organisation's IT infrastructure to ensure performance, security, and reliability. You'll handle advanced operational support, work closely with regional teams, and act as a technical liaison for local vendors. You'll also contribute to key IT projects including system upgrades, migrations, and new technology rollouts.</p><p data-end="1086" data-start="938">This role is ideal for an experienced IT professional who enjoys varied technical work, takes ownership, and thrives in a multinational environment.</p><h3 data-start="1088" data-end="1118"><strong data-start="1092" data-end="1116">Key Responsibilities</strong></h3><p data-end="1160" data-start="1119"><strong data-end="1158" data-start="1119">Infrastructure & Systems Management</strong></p><ul data-end="1464" data-start="1161"><li data-end="1248" data-start="1161"><p data-end="1248" data-start="1163">Maintain and optimise servers, network equipment, storage, and core infrastructure.</p></li><li data-start="1249" data-end="1340"><p data-start="1251" data-end="1340">Deploy, configure, and support hardware and software across EMEA and AsiaPac locations.</p></li><li data-end="1399" data-start="1341"><p data-end="1399" data-start="1343">Implement security and data protection best practices.</p></li><li data-end="1464" data-start="1400"><p data-end="1464" data-start="1402">Perform regular system monitoring, maintenance, and updates.</p></li></ul><p data-end="1492" data-start="1466"><strong data-start="1466" data-end="1490">Operations & Support</strong></p><ul data-end="1781" data-start="1493"><li data-end="1561" data-start="1493"><p data-start="1495" data-end="1561">Provide advanced technical support and resolve escalated issues.</p></li><li data-end="1639" data-start="1562"><p data-start="1564" data-end="1639">Ensure compliance with IT policies, procedures, and regulatory standards.</p></li><li data-end="1717" data-start="1640"><p data-end="1717" data-start="1642">Troubleshoot system and network performance issues and minimise downtime.</p></li><li data-start="1718" data-end="1781"><p data-start="1720" data-end="1781">Maintain technical documentation and configuration records.</p></li></ul><p data-start="1783" data-end="1813"><strong data-start="1783" data-end="1811">Vendor & Project Support</strong></p><ul data-end="2110" data-start="1814"><li data-start="1814" data-end="1892"><p data-end="1892" data-start="1816">Act as technical point of contact for local service providers and vendors.</p></li><li data-start="1893" data-end="1948"><p data-start="1895" data-end="1948">Support procurement decisions with technical input.</p></li><li data-start="1949" data-end="2021"><p data-start="1951" data-end="2021">Contribute to IT projects, including system upgrades and expansions.</p></li><li data-end="2110" data-start="2022"><p data-start="2024" data-end="2110">Provide hands-on implementation support and collaborate with cross-functional teams.</p></li></ul><p data-start="2112" data-end="2149"><strong data-end="2147" data-start="2112">Business & Technical Leadership</strong></p><ul data-start="2150" data-end="2351"><li data-start="2150" data-end="2213"><p data-end="2213" data-start="2152">Support regional business units with their technical needs.</p></li><li data-end="2267" data-start="2214"><p data-end="2267" data-start="2216">Offer guidance and mentorship to junior IT staff.</p></li><li data-start="2268" data-end="2351"><p data-start="2270" data-end="2351">Stay informed on emerging technologies and contribute to strategic discussions.</p></li></ul><h3 data-end="2372" data-start="2353"><strong data-end="2370" data-start="2357">About You</strong></h3><ul data-end="2739" data-start="2373"><li data-start="2373" data-end="2440"><p data-end="2440" data-start="2375">5-7 years' experience in IT Operations or Infrastructure roles.</p></li><li data-start="2441" data-end="2540"><p data-end="2540" data-start="2443">Strong knowledge of server administration, networking, system security, and enterprise systems.</p></li><li data-end="2599" data-start="2541"><p data-end="2599" data-start="2543">Experience with cloud technologies and virtualisation.</p></li><li data-end="2655" data-start="2600"><p data-end="2655" data-start="2602">Excellent troubleshooting and analytical abilities.</p></li><li data-end="2739" data-start="2656"><p data-start="2658" data-end="2739">Strong communication skills and comfortable working across multinational teams.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC43Njk1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="166" data-end="346"><strong data-end="344" data-start="166">Robert Half Technology are assisting a market leading IT organisation to recruit a Data Migration Specialist on a contract basis. OUTside IR35. Hybrid working - London based.</strong></p><p data-start="348" data-end="1017"><strong data-end="356" data-start="348">Role</strong><br data-start="356" / data-end="359"> * The Data Migration Specialist will plan, manage, and execute data migrations, ensuring smooth transitions between systems.<br / data-start="483" data-end="486"> * Lead migrations for Google Workspace and Slack, including user accounts, mailboxes, channels, files, and integrations.<br data-end="609" / data-start="606"> * Collaborate with IT teams and stakeholders to gather requirements, map data flows, and validate migration outcomes.<br data-end="729" / data-start="726"> * Develop and implement scripts and automation to streamline migration processes.<br data-start="810" / data-end="813"> * Troubleshoot and resolve issues arising during migration, ensuring minimal disruption.<br data-start="901" / data-end="904"> * Keep up-to-date with cloud collaboration platforms and migration tools, ensuring best practices are followed.</p><p data-end="1443" data-start="1019"><strong data-start="1019" data-end="1030">Profile</strong><br data-end="1033" / data-start="1030"> * Strong experience in Google Workspace and Slack migrations is essential.<br / data-start="1107" data-end="1110"> * Proficient in scripting and automation tools (Python, Bash, Ansible is a plus).<br data-start="1191" / data-end="1194"> * Familiarity with cloud platforms and SaaS solutions.<br data-end="1251" data-start="1248" /> * Excellent problem-solving and analytical skills, with strong attention to detail.<br data-start="1334" / data-end="1337"> * Strong communication and collaboration abilities, able to work effectively with IT and business teams.</p><p data-end="1535" data-start="1445"><strong data-start="1445" data-end="1456">Company</strong><br data-start="1456" / data-end="1459"> * Market leading IT organisation with offices in London<br data-end="1517" / data-start="1514"> * Hybrid working</p><p data-end="1655" data-start="1537"><strong data-start="1537" data-end="1558">Salary & Benefits</strong><br data-start="1558" / data-end="1561"> The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p data-start="1657" data-end="1679"><strong data-end="1672" data-start="1657">Start Date:</strong> ASAP</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjY1NDQxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<h2 data-start="238" data-end="265"><strong data-end="263" data-start="241">Operations Analyst</strong></h2><p data-end="527" data-start="266"><strong data-end="279" data-start="266">Location:</strong> Remote-first or London (office based)<br data-end="330" data-start="327" /> <strong data-start="330" data-end="341">Salary:</strong> <strong data-start="342" data-end="361">£26,000-£27,000</strong><br data-end="364" / data-start="361"> <strong data-end="374" data-start="364">Bonus:</strong> Performance-linked, with potential to earn an extra <strong data-end="429" data-start="418">£2,000+</strong> annually<br / data-start="438" data-end="441"> <strong data-end="462" data-start="441">Business Tagline:</strong> Helping customers stay connected to their financial products</p><h2 data-start="534" data-end="555"><strong data-end="555" data-start="537">About the Role</strong></h2><p data-end="878" data-start="557">We're looking for an Operations Analyst to support the smooth running of our customer and back-office processes. You'll be working across a range of operational tasks-investigating customer cases, verifying financial information, liaising with third parties, and ensuring every customer receives timely, accurate updates.</p><p data-start="880" data-end="1061">This is a hands-on, detail-focused role ideal for someone who enjoys problem-solving, structure, and delivering a great customer experience within a regulated financial environment.</p><h3 data-end="1091" data-start="1063"><strong data-end="1091" data-start="1067">Key Responsibilities</strong></h3><ul data-start="1093" data-end="1906"><li data-start="1093" data-end="1199"><p data-end="1199" data-start="1095">Oversee customer cases from start to finish, ensuring each one is handled promptly and professionally.</p></li><li data-end="1321" data-start="1200"><p data-start="1202" data-end="1321">Keep customers informed throughout their enquiry, providing clear communication and setting expectations when needed.</p></li><li data-end="1436" data-start="1322"><p data-end="1436" data-start="1324">Gather and validate information by checking internal systems, digital records, and external financial sources.</p></li><li data-start="1437" data-end="1563"><p data-end="1563" data-start="1439">Contact providers, employers, or relevant third parties by phone or email to request or confirm financial/account details.</p></li><li data-start="1564" data-end="1663"><p data-start="1566" data-end="1663">Document all findings accurately in our CRM and ensure records remain compliant and up to date.</p></li><li data-end="1794" data-start="1664"><p data-start="1666" data-end="1794">Work closely with colleagues in compliance, customer service, and operations to resolve issues or improve workflow efficiency.</p></li><li data-end="1906" data-start="1795"><p data-end="1906" data-start="1797">Identify opportunities to streamline existing processes and contribute to overall operational enhancements.</p></li></ul><h2 data-start="1913" data-end="1929"><strong data-end="1929" data-start="1916">About You</strong></h2><ul data-end="2578" data-start="1931"><li data-start="1931" data-end="2002"><p data-start="1933" data-end="2002">Motivated by results and committed to delivering high-quality work.</p></li><li data-start="2003" data-end="2072"><p data-start="2005" data-end="2072">Comfortable working independently and managing your own workload.</p></li><li data-end="2149" data-start="2073"><p data-start="2075" data-end="2149">Quick to pick up new platforms, procedures, and regulatory expectations.</p></li><li data-start="2150" data-end="2234"><p data-end="2234" data-start="2152">Able to work under pressure during busier periods without compromising accuracy.</p></li><li data-start="2235" data-end="2300"><p data-start="2237" data-end="2300">Organised, reliable, and able to balance multiple priorities.</p></li><li data-start="2301" data-end="2398"><p data-start="2303" data-end="2398">Confident communicating with customers and external partners in a professional, clear manner.</p></li><li data-end="2489" data-start="2399"><p data-start="2401" data-end="2489">Someone who pays close attention to detail and enjoys investigative, structured tasks.</p></li><li data-end="2578" data-start="2490"><p data-start="2492" data-end="2578">Positive, collaborative, and willing to support the wider operations team when needed.</p></li></ul><h2 data-end="2625" data-start="2585"><strong data-end="2625" data-start="2588">Useful Experience (Not Essential)</strong></h2><ul data-end="3098" data-start="2627"><li data-start="2627" data-end="2696"><p data-start="2629" data-end="2696">Experience working with high-volume workloads or case management.</p></li><li data-start="2697" data-end="2793"><p data-start="2699" data-end="2793">A background in financial services, banking, insurance, or similar operational environments.</p></li><li data-end="2889" data-start="2794"><p data-end="2889" data-start="2796">Customer service or administrative experience where accuracy and compliance were essential.</p></li><li data-end="2966" data-start="2890"><p data-start="2892" data-end="2966">Familiarity with CRM systems like Salesforce, HubSpot, or similar tools.</p></li><li data-end="3031" data-start="2967"><p data-start="2969" data-end="3031">Exposure to financial products or account tracing processes.</p></li><li data-end="3098" data-start="3032"><p data-start="3034" data-end="3098">No degree required-strong experience and work ethic matter more.</p></li></ul><h2 data-start="3105" data-end="3129"><strong data-start="3108" data-end="3129">About the Company</strong></h2><ul data-start="3131" data-end="3565"><li data-end="3265" data-start="3131"><p data-end="3265" data-start="3133">A growing financial services organisation focused on helping customers access and understand their financial products more easily.</p></li><li data-start="3266" data-end="3357"><p data-start="3268" data-end="3357">Tech-enabled operations designed to improve speed, accuracy, and customer satisfaction.</p></li><li data-start="3358" data-end="3487"><p data-start="3360" data-end="3487">Supportive, collaborative culture where new ideas are valued and team members have the chance to shape how operations evolve.</p></li><li data-end="3565" data-start="3488"><p data-start="3490" data-end="3565">A blend of financial professionalism and modern, agile working practices.</p></li></ul><h2 data-end="3596" data-start="3572"><strong data-start="3575" data-end="3596">Salary & Benefits</strong></h2><ul data-start="3598" data-end="4079"><li data-start="3598" data-end="3658"><p data-end="3658" data-start="3600"><strong data-start="3600" data-end="3619">£26,000-£27,000</strong> base salary depending on experience.</p></li><li data-end="3723" data-start="3659"><p data-start="3661" data-end="3723">Annual performance bonus with potential to earn <strong data-end="3720" data-start="3709">£2,000+</strong>.</p></li><li data-end="3808" data-start="3724"><p data-end="3808" data-start="3726">Choice of fully remote working or hybrid attendance at our London Bridge office.</p></li><li data-start="3809" data-end="3860"><p data-start="3811" data-end="3860">Quarterly in-person team days (travel covered).</p></li><li data-end="3942" data-start="3861"><p data-end="3942" data-start="3863">Career growth opportunities within a scaling financial services organisation.</p></li><li data-end="4015" data-start="3943"><p data-start="3945" data-end="4015">Monthly team socials with opportunities to get involved in planning.</p></li><li data-end="4079" data-start="4016"><p data-start="4018" data-end="4079">UK-based applicants only; we cannot provide visa sponsorship.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjE3Njc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
