7 results for Customer Servicessuccess Manager in Hulland, Derbyshire

Regional Director

Stoke-on-Trent, Staffordshire
remote
Permanent
120000 - 130000 GBP / Yearly
REGIONAL DIRECTOR - UP TO £130k + 25% BONUS - STOKE - HYBRID Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.Key Details: <ul><li>Job Title: Regional Director </li><li>Salary: £120k - £130k + 25% bonus + car allowance </li><li>Location: Flexible based on local office - Stoke or Bolton ideally </li><li>Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote) </li></ul>Responsibilities: <ul><li>Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.</li><li>Manage and support a team of senior account leaders, driving accountability, engagement and high performance.</li><li>Develop and implement strategic account plans aligned to both customer objectives and wider business goals.</li><li>Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.</li><li>Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.</li><li>Translate customer needs and business insights into effective service solutions and operational strategies.</li><li>Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.</li><li>Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.</li><li>Drive service excellence through effective management of contractual obligations, SLAs and KPIs.</li><li>Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.</li><li>Promote a strong culture of safety, compliance and governance across all operations.</li><li>Develop future talent through succession planning, coaching and leadership development initiatives.</li><li>Foster a culture of collaboration, accountability and high employee engagement throughout the region.</li></ul>Requirements: <ul><li>Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.</li><li>Strong background in strategic account management, customer relationship development and consultative sales.</li><li>Experience operating within large, complex matrix organisations with multiple stakeholders.</li><li>Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.</li><li>Strong understanding of SLA management, KPI reporting and operational performance improvement.</li><li>Experience overseeing Hard Services within critical or highly regulated environments.</li><li>Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.</li><li>A natural leader who inspires, develops and motivates others to achieve outstanding results.</li><li>Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.</li><li>Proficient in Microsoft Office and business reporting tools.</li><li>Committed to driving continuous improvement, innovation and customer excellence.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTAzMzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T16:20:59Z

Integration Director

Birmingham, West Midlands
remote
Permanent
- 91000 GBP / Yearly
Interim Integration Director - HealthcareRobert Half is supporting a healthcare organisation with the appointment of an Interim Transformation / Integration Director to lead a major integration programme for a period of 6-12 Months.This is a high-impact interim assignment, focused on integrating an acquisition. The successful candidate will take ownership of the mobilisation plan, customer transition, workforce integration, operating model design and commercial delivery.The role requires someone who can move quickly, operate at board level and bring structure to a complex, time-critical transformation programme. Key Responsibilities<ul><li>Lead the end-to-end mobilisation and transfer of a healthcare service into the existing business.</li><li>Deliver a safe, controlled transition across customers, workforce, systems, processes and operations.</li><li>Build and manage the overall integration plan, including key milestones, risks, dependencies and success measures.</li><li>Work closely with operations, HR, finance, quality, safeguarding, commercial and marketing teams to ensure a joined-up transition.</li><li>Support the transfer and integration of employees, working alongside specialist HR and TUPE support.</li><li>Develop a commercially viable operating model, including cost base, pricing assumptions, margin delivery and long-term scalability.</li><li>Review how customers and service delivery should be allocated across the existing branch or regional structure.</li><li>Design the target operating model for the service once mobilisation is complete.</li><li>Establish clear reporting to the executive team and board, including KPIs, risk management and progress updates.</li><li>Ensure the transition is delivered without compromising quality, safety, customer experience or regulatory standards.</li></ul> What we're looking for<ul><li>A senior interim transformation or integration leader with experience in complex service environments.</li><li>Strong background in healthcare, social care, regulated services or another people-led, multi-site environment.</li><li>Proven experience leading acquisitions, service transfers, contract mobilisations, integrations or operational transformation programmes.</li><li>Commercially strong, with the ability to build robust operating models and understand pricing, cost structures and margin delivery.</li><li>Experience working with cross-functional teams including operations, HR, finance, quality, compliance and commercial leadership.</li><li>Comfortable operating at pace, dealing with ambiguity and reporting directly into senior leadership.</li><li>Exposure to regulated environments would be highly desirable, particularly healthcare or care-related services.</li><li>Able to combine strategic thinking with hands-on delivery.</li></ul>If you have led complex integrations programmes within healthcare or a similarly regulated environment, please apply now or get in touch for a confidential conversation.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGFuaWVsLkdyZWVuZS45Mjk5NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-01T15:47:35Z

Senior Recruitment Consultant

Manchester, Greater Manchester
remote
Permanent
- GBP / Yearly
Robert Half is looking for a Senior Recruitment Consultant to play a key role in driving business growth and delivering outstanding results for clients and candidates alike.If you're an experienced recruiter looking to take the next step in your career, this is your chance to move into a strategic, high-impact role with genuine autonomy and clear progression - all within a market-leading business.In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits.Meet your future career at Robert Half, the global leader in talent solutions. About the role <ul><li>As a Senior Recruitment Consultant, you'll manage end-to-end recruitment processes across permanent and contract roles within your specialist market, delivering tailored talent solutions to meet client needs.</li><li>You'll build and nurture consultative relationships with senior stakeholders and decision-makers, positioning yourself as a trusted advisor and market expert.</li><li>You'll drive business development by identifying new opportunities, expanding market presence, and contributing to the growth of your desk through strategic client engagement.</li><li>On the candidate side, you'll proactively source, assess, and engage top-tier talent - ensuring an exceptional experience from first contact through to successful placement and beyond.</li><li>You'll stay ahead of market trends and competitor activity, using insights to inform recruitment strategy and deliver value to clients and candidates alike.</li><li>As a key member of the team, you'll contribute to a collaborative culture - mentoring junior consultants, sharing best practices, and supporting collective success.</li><li>This role offers the opportunity to build long-term relationships, deliver expert consulting, and make a meaningful impact on careers and businesses.</li></ul> Your skills and experience <ul><li>You have 3+ years of 360° recruitment experience, ideally within [insert sector - e.g., finance, legal, technology], with a strong track record of delivering high-quality placements across permanent and/or contract roles.</li><li>You bring a proven history of business development success, combining strong client and candidate management skills with a consistent billing performance.</li><li>You demonstrate commercial acumen and approach business development with confidence, identifying and capitalising on new opportunities.</li><li>You take a proactive, self-driven approach to your work and show clear potential for leadership and progression.</li><li>You have excellent interpersonal, communication, and negotiation skills that enable you to build lasting professional relationships.</li><li>You operate with a consultative mindset and a strong focus on delivering value to clients - always putting their needs first.</li><li>You are highly motivated, professional, and results-oriented, with a passion for exceeding targets and expectations.</li><li>You thrive in a fast-paced, high-performance environment where goals are clear and ambition is rewarded.</li></ul> What we offer When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes: <ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul> Meet your future with a business that changes futures At Robert Half, we change lives and create incredible career journeys through work with meaning, and work with impact. we meet the demands of a changing world and changing work, with foresight, empathy, and energy.If you have the skills to connect exceptional talent with exciting opportunities, meet your future as a Senior Recruitment Consultant at Robert Half. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice.<img src="https://counter.adcourier.com/ZWxzLmd1bGRpeC4zMDQyOS4xMDkyM0Byb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
2026-06-08T06:24:43Z

Assistant Management Accountant

Elland, West Yorkshire
remote
Permanent
30000 - 35000 GBP / Yearly
Robert Half is delighted to be recruiting for an Assistant Management Accountant on behalf of a well-established and successful business based in Elland. This site forms part of a larger group with a strong track record of success, making it an excellent opportunity for someone looking to build a long-term career within finance.This role would suit a graduate with at least 12 months of finance experience or an AAT qualified accountant who is looking to develop their management accounting skills in a supportive environment. You will gain hands-on exposure to the month-end process, learn all aspects of management accounts production, and get involved in a broad range of financial duties.Key responsibilities will include:<ul><li>Assisting with the production of monthly management accounts</li><li>Supporting the month-end close process for the site</li><li>Preparing accruals, prepayments and journals</li><li>Balance sheet reconciliations</li><li>Assisting with variance analysis and reporting</li><li>Supporting budgeting and forecasting activities</li><li>Getting involved in wider transactional and operational finance duties as required</li><li>Supporting continuous improvement across finance processes</li></ul>The ideal candidate will have:<ul><li>A finance-related degree with 12+ months of relevant experience, or be AAT qualified</li><li>A genuine interest in developing a career in management accounting</li><li>Strong attention to detail and good analytical skills</li><li>A proactive attitude and willingness to learn</li><li>Good Excel skills and the ability to work effectively as part of a team</li></ul>What's on offer:<ul><li>Salary of circa £35,000</li><li>CIMA or ACCA study support</li><li>Excellent progression opportunities within a larger group</li><li>Broad exposure across month-end and management accounts</li><li>The chance to join a business with a strong reputation and proven success</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/bHVrZS5jcm93dGhlci4zMzIxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-13T13:33:00Z

Finance Manager

Manchester, Greater Manchester
remote
Permanent
30000 - 35000 GBP / Yearly
We are partnering a successful and growing construction business in the appointment of a Finance Manager. This is an exciting opportunity to take ownership of the finance function within a well-established SME and play a key role in supporting the continued success of the business.Working closely with senior management, you will oversee the day-to-day financial operations of the company while contributing to wider business activities. Full support and a comprehensive handover will be provided, making this an excellent opportunity for someone looking to develop their career in a varied and rewarding role.As Finance & Accounts Manager, you will be responsible for managing all aspects of the finance function, ensuring accurate financial reporting and supporting business decision-making. Finance & Accounts <ul data-start="1225" data-end="1744"><li data-start="1225" data-end="1286" data-section-id="l6wgrr">Processing sales and purchase ledger invoices using Sage 50</li><li data-end="1312" data-section-id="zt595c" data-start="1287">Managing weekly payroll</li><li data-end="1351" data-section-id="14zd7g0" data-start="1313">Credit control and debtor management</li><li data-start="1352" data-section-id="sf7nuk" data-end="1400">Preparing and submitting quarterly VAT returns</li><li data-section-id="macq3o" data-end="1449" data-start="1401">Managing monthly HMRC submissions and payments</li><li data-end="1484" data-section-id="1sewypj" data-start="1450">Processing supplier payment runs</li><li data-start="1485" data-section-id="1x0fq7i" data-end="1526">Performing monthly bank reconciliations</li><li data-start="1527" data-end="1572" data-section-id="k8zpma">Monitoring and reporting on daily cash flow</li><li data-start="1573" data-section-id="f7ge7x" data-end="1634">Producing monthly management accounts for senior leadership</li><li data-start="1635" data-section-id="vxchaj" data-end="1702">Preparing year-end financial information for external accountants</li><li data-section-id="1u8ey0o" data-end="1744" data-start="1703">Completing annual industry levy returns</li></ul> Additional Responsibilities <ul data-start="1780" data-end="2107"><li data-start="1780" data-section-id="1wa9prx" data-end="1824">Managing annual company insurance renewals</li><li data-end="1909" data-section-id="1pgaqo6" data-start="1825">Supporting employee administration, including onboarding and offboarding processes</li><li data-section-id="vffdm9" data-end="1973" data-start="1910">Assisting with job costing and project profitability analysis</li><li data-start="1974" data-end="2044" data-section-id="js0gkq">Supporting directors with financial information and ad-hoc reporting</li><li data-section-id="1n431l9" data-end="2107" data-start="2045">Liaising with external accountants and professional advisers</li></ul>The ideal candidate will have:<ul data-end="2597" data-start="2155"><li data-end="2237" data-section-id="hf09jp" data-start="2155">Experience in a finance, accounts, or bookkeeping role within an SME environment</li><li data-start="2238" data-end="2289" data-section-id="1gkt2i0">Knowledge of Sage 50 Accounts and/or Sage Payroll</li><li data-section-id="1yqlkrv" data-end="2351" data-start="2290">AAT qualification or active studies towards AAT (desirable)</li><li data-start="2352" data-end="2428" data-section-id="1r2swqw">Strong organisational skills and the ability to manage multiple priorities</li><li data-end="2473" data-section-id="pg5cti" data-start="2429">Excellent attention to detail and accuracy</li><li data-start="2474" data-end="2549" data-section-id="v1cs8b">Confidence working independently and taking ownership of responsibilities</li><li data-start="2550" data-end="2597" data-section-id="ptup9q">Strong communication and interpersonal skills</li></ul>Experience within the construction sector would be advantageous but is not essential, as training will be providedWhat's on offer:<ul data-end="3080" data-start="2737"><li data-start="2768" data-section-id="14fbc5o" data-end="2802">Hybrid working </li><li data-section-id="1j1q02b" data-end="2825" data-start="2803">Free on-site parking</li><li data-start="2826" data-end="2876" data-section-id="17mxstb">Supportive and collaborative working environment</li><li data-end="2940" data-section-id="1noygqb" data-start="2877">Genuine opportunity to take ownership of the finance function</li><li data-section-id="340ian" data-end="3015" data-start="2941">Career progression and salary reviews linked to increased responsibility</li><li data-start="3016" data-section-id="1odvqnk" data-end="3080">Long-term stability within an established and growing business</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5Ljg0NzgwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-06-11T11:39:24Z

Sales Administrator

Manchester, Greater Manchester
remote
Contract
15.50 - 19 GBP / Hourly
SALES ADMINISTRATOR - UP TO £19/HR - MANCHESTER - HYBRID - 3-6 MONTH ASSIGNMENTRobert Half are thrilled to be working exclusively with a dynamic organisation in their search to find a full-time Sales Administrator for a 3-6 month assignment offering hybrid working and up to £19 per hour!This role would suit someone highly organised and proactive to support the busy sales team. This is a key role ensuring the smooth running of sales operations, helping the client deliver an excellent experience to their customers.Things to know:<ul><li>Job Title: Sales Administrator</li><li>Pay rate: £15.50 - £19/hr (depending on experience)</li><li>Location: Manchester</li><li>Working pattern: hybrid - 2-3 days onsite, rest working from home</li><li>Start date: ASAP</li><li>Assignment length: 3-6 months</li></ul>Responsibilities:<ul><li>Provide administrative support to the sales team.</li><li>Process sales orders, contracts, and renewals accurately.</li><li>Maintain and update CRM systems with customer data.</li><li>Prepare quotes, proposals, and sales documentation.</li><li>Coordinate meetings, demos, and client communications.</li><li>Assist with reporting, forecasting, and pipeline tracking.</li><li>Liaise with internal teams including finance and customer success.</li></ul>Requirements:<ul><li>Previous experience in a sales support or administrative role.</li><li>Strong organisational and time management skills.</li><li>Excellent attention to detail and accuracy.</li><li>Confident communicator with strong interpersonal skills.</li><li>Proficient in Microsoft Office (especially Excel) and CRM systems - Salesforce experience would be a bonus.</li><li>Ability to work independently and as part of a team.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNjkyMDcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-05T12:08:34Z

Accounts Assistant

Birmingham, West Midlands
remote
Temporary
26000 - 28000 GBP / Yearly
I'm currently supporting a well-established organisation with the appointment of an Accounts Assistant to join their finance team. This is a great opportunity for someone early in their finance career to gain broad, hands-on exposure while supporting an experienced Finance Manager.The role offers a varied workload across transactional finance, reconciliations, and day-to-day accounts support, making it ideal for someone looking to build on existing experience in a structured and supportive environment.Key responsibilities will include:<ul><li>Supporting the day-to-day operation of the accounting system</li><li>Processing daily banking activities</li><li>Assisting with reconciliations, ensuring they are completed accurately and on time</li><li>Posting transactions across finance and internal systems</li><li>Raising invoices and supporting billing processes</li><li>Preparing internal transfer documentation</li><li>Supporting monthly billing cycles and submissions</li><li>Processing payments, including bank transfers</li><li>Managing purchase invoices and ensuring timely processing</li><li>Handling customer payments, including card transactions</li><li>Monitoring account balances and supporting account closures</li><li>Assisting with document and file archiving</li><li>Supporting credit control activities</li><li>Updating Excel spreadsheets for reporting and tracking purposes</li><li>Managing own workload effectively with minimal supervision</li></ul>I'm keen to speak with candidates who:<ul><li>Have at least 12 months' experience within an accounts or finance role</li><li>Possess a good understanding of basic accounting principles</li><li>Have experience with purchase and sales ledger duties</li><li>Are confident with reconciliations</li><li>Have solid Excel skills (intermediate level preferred)</li><li>Are IT literate and comfortable using finance systems</li><li>Have strong attention to detail and a high level of accuracy</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4zOTU5MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-12T15:12:40Z