15 results for Second Line Support in Gloucester, Gloucestershire

NAV/Business Central Developer

West Midlands, West Midlands
remote
Permanent
55000 - 70000 GBP / Yearly
Robert Half have partnered on a retained basis with ELTA Group as part of their continued UK growth in 2025. They are looking to recruit a NAV/Business Central Developer on a permanent basis - supporting their investment in business systems modernisation in 2026. Job Purpose: We are seeking support for the migration of multiple on-premises and cloud installations of Microsoft Dynamics NAV and Business Central (BC) into a unified BC Cloud solution as part of a global upgrade initiative.Key Responsibilities:<ul><li>A strong understanding of software architecture and programming concepts</li><li>Ability to analyse and interpreting user requirements to technical specifications and designing solutions</li><li>Design and develop custom AL extensions, including pages, reports, and code units, to meet business needs</li><li>Build and support integrations between NAV, Business Central and other applications using APIs, web services (REST, OData) and data exchange frameworks</li><li>Upgrade legacy NAV systems to Business Central, ensuring minimal disruption and improved functionality</li><li>Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions</li><li>Optimise performance and ensure code quality through testing, peer reviews and best practice development</li></ul>Qualifications & Experience:<ul><li>Strong communication skills and ability to manage client expectations effectively</li><li>Logical problem solver with great attention to detail</li></ul>Skills & Competencies:<ul><li>Experience providing 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems</li><li>Strong hands-on development experience with Dynamics NAV and Business Central (AL and C/AL)</li><li>Excellent understanding of BC functionality across finance, sales, purchasing, inventory and warehousing</li><li>Deep understanding of NAV and Business Central's architecture, including tables, pages, and data structure</li><li>Proficiency in programming languages</li><li>Experience with APIs, web services, and integrating Business Central with other platforms</li><li>Familiarity with development tools like Visual Studio Code and version control systems such as Git</li><li>Keep up to date with the latest BC features, tools and development practices</li></ul>Salary/Logistics:<ul><li>Dependent on experience </li><li>Flexible working - onsite once a fortnight </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU4MTIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-14T08:50:14Z

Senior IT Technician

Pontyclun, Rhondda Cynon Taff
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half have partnered on an exclusive basis with Envolve Infrastructure to recruit a Senior IT Technician on a permanent basis. Envolve Infrastructure currently serves the water, environmental and energy sectors. They connect over 16 million customers with essential water, energy and transport services across the regions in which they operate. Through their strategic partnerships and long-term frameworks, they provide specialist infrastructure support to the water and waste sector. Improving water quality, operational efficiency and network resilience and have done so since 1984. Additionally, the organisation offers Specialist and Civil Engineering services relating to the sector. Senior IT TechnicianEnvolve Infrastructure Ltd are a subsidiary of Renew Holdings Plc and are looking to recruit a Senior IT Technician to accommodate the ambitions of the subsidiary to grow both organically and by acquisition.Renew Holdings Plc are a holding company which gives autonomy to its operating subsidiaries, enabling them to be competitive and effective in their individual markets whilst setting overall standards.The provision of Information Technology within the Renew Group subsidiaries closely mirrors the business model that is the foundation of the success of the Group. Each subsidiary directly employs their own IT resources, with a small team at the centre providing central support, guidance and governance.ABOUT THE ROLEReporting to the Head of Services, the Senior IT Technician role is a "hands-on" position responsible for the day-to-day operation of the IT function, ensuring systems, networks and services run smoothly and securely. The ideal candidate will have aspirations to progress into a managerial position through development of the department and its staff. Whilst the role will initially operate as a standalone position within Envolve Infrastructure, there will be close collaboration with the IT team at our sister Group company, Browne Group, working together to align systems, share knowledge, digitisation, and support Group initiatives. The successful candidate will play a key part in developing the IT department further, with plans to introduce and mentor an IT Apprentice to support the growing needs of the business.RESPONSIBILITIESStrategic Planning & Delivery<ul><li>Develop and implement the annual IT strategy in alignment with company goals, and Group Minimum Requirements (GMR).</li><li>Lead the planning and execution of IT projects, ensuring timely delivery, stakeholder engagement, and measurable outcomes</li></ul>Budget Management<ul><li>Develop and implement the annual IT strategy in alignment with company goals and Group Minimum Requirements (GMR)</li><li>Own and manage the annual IT budget, including forecasting, cost control, and reporting</li><li>Oversee procurement of hardware, software, and services, ensuring value for money and adherence to procurement policies and GMR levels of authority</li><li>Monitor and report on IT expenditure, identifying efficiencies and supporting financial planning</li></ul>Governance & Compliance<ul><li>Ensure all IT operations meet the minimum requirements set by Group, including Technical Security Audit (based on CIS security controls) and NIST Frameworks.</li><li>Development and review of IT policies and procedures</li><li>Lead internal (e.g. GMR, system) and external audits (e.g. Cyber Essentials Plus)</li></ul>Infrastructure & Service Management<ul><li>Oversee the performance, maintenance, and security of IT infrastructure, including networks, servers, cloud platforms, and end-user devices</li><li>Ensure robust disaster recovery and business continuity plans are in place and regularly tested</li><li>Manage service desk operations and ensure timely resolution of technical issues</li></ul>Leadership & Development<ul><li>Lead, mentor, and develop the IT team, fostering a culture of collaboration, accountability, and continuous learning</li></ul>Stakeholder Engagement<ul><li>Act as the primary liaison between the company and Group IT Director</li><li>Build strong relationships with internal stakeholders to understand business needs and deliver effective technology solutions</li></ul>SKILLS, EXPERIENCE & QUALIFICATIONS<ul><li>Experience of working within IT support.</li><li>Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.).</li><li>A good knowledge of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice</li><li>Understanding the importance of Identity Threat Management</li><li>Experience in SentinelOne MDR</li><li>Experience in using third party SOC provision</li><li>Experience in using Mimecast</li><li>An understanding of Cyber Essentials Plus, CIS audits and NIST2 frameworks is also required to ensure the business meets the challenges of cyber security hygiene</li><li>Knowledge of IT service management (ITSM) frameworks, ITIL practices, and IT governance</li><li>Excellent problem-solving and communication skills</li><li>Server, PC and networking hands on experience</li><li>Ability to manage multiple projects and priorities effectively</li><li>Problem-solving skills and the ability to work well with all levels of the business</li><li>Good knowledge of internet security and data privacy principles</li><li>Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby42OTk3OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-23T16:40:36Z

IT Support Analyst

Weston-Super-Mare, Somerset
remote
Permanent
25000 - 27000 GBP / Yearly
IT Support Technician 📍 [Weston-super-Mare] | 🕒 Full-time | 💼 PermanentAbout the Role We're looking for an enthusiastic IT Support Analyst to join our collaborative and forward-thinking client. If you have hands-on desktop support experience, enjoy solving problems, and thrive in a fast-paced environment, this could be the perfect role for you.What You'll Be Doing<ul data-end="1096" data-start="491"><li data-start="491" data-end="582">Providing 1st and 2nd line support for hardware and software issues across the business</li><li data-end="649" data-start="583">Managing and resolving service desk tickets within agreed SLAs</li><li data-start="650" data-end="727">Installing, configuring, and maintaining desktop systems and IT equipment</li><li data-start="728" data-end="802">Supporting user account management via Active Directory and Office 365</li><li data-end="869" data-start="803">Assisting with IT equipment moves, upgrades, and installations</li><li data-start="870" data-end="960">Collaborating with the wider IT team to troubleshoot and escalate issues when required</li><li data-end="1031" data-start="961">Contributing to IT projects and continuous improvement initiatives</li><li data-end="1096" data-start="1032">Keeping accurate records of assets and service desk activity</li></ul>What We're Looking For<ul data-start="1127" data-end="1623"><li data-start="1127" data-end="1203">Minimum 1 years' experience in a desktop support or IT technician role</li><li data-start="1204" data-end="1288">Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP)</li><li data-end="1355" data-start="1289">Experience with Active Directory and Office 365 administration</li><li data-start="1356" data-end="1420">Familiarity with ITIL principles and service desk operations</li><li data-end="1503" data-start="1421">Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus</li><li data-start="1504" data-end="1564">Strong communication skills and a customer-first mindset</li><li data-start="1565" data-end="1623">Ability to work both independently and collaboratively</li></ul>Why Join Us?<ul data-start="1644" data-end="1861"><li data-start="1644" data-end="1706">Be part of a supportive IT team where your input is valued</li><li data-start="1707" data-end="1789">Exposure to a wide range of technologies and opportunities to grow your skills</li><li data-end="1861" data-start="1790">A fast-paced, engaging environment with room for career development </li></ul>📩 Interested? Apply now and take the next step in your IT career!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgzNTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-16T16:35:57Z

IT Support Analyst

Tewkesbury, Gloucestershire
remote
Permanent
33000 - 36000 GBP / Yearly
We are seeking a proactive IT Support Analyst to support the IT Operations of a well-established, growth-oriented business based in Tewkesbury. This is a hands-on role working closely with the IT Manager, external support providers, and internal teams, offering excellent opportunities for development and progression. The IT Support Analyst will be responsible for:<ul data-start="592" data-end="1076"><li data-end="657" data-start="592">Provide responsive 1st and 2nd line support across the business</li><li data-end="731" data-start="658">Assist in managing IT systems, hardware, mobile devices, and telephony</li><li data-end="856" data-start="784">Liaise with third-party IT providers and support company-wide projects</li><li data-end="935" data-start="857">Troubleshoot and maintain desktops, laptops, printers, networks, and servers</li><li data-start="936" data-end="984">Develop management reports using SQL and Excel</li></ul> For the IT Support Analyst position, experience gained in a similar role is required with skills in the following:<ul data-start="1096" data-end="1504"><li data-end="1183" data-start="1096">Relevant IT, Business or Project Management qualification (or equivalent experience)</li><li data-start="1184" data-end="1253">Strong knowledge of Office 365 (Teams, SharePoint, OneDrive, Excel)</li><li data-start="1254" data-end="1321">Experience with Excel and Visual Basic (VB) programming and macro skills</li><li data-start="1254" data-end="1321">Familiarity with SQL and systems integration</li><li data-start="1369" data-end="1436">Excellent communication, organisation, and problem-solving skills</li><li data-start="1437" data-end="1504">Full UK driving licence and access to a vehicle (travel required)</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4zNjkxNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-25T13:14:52Z

Application Support Analyst

Oxford, Oxfordshire
remote
Permanent
25000 - 30000 GBP / Yearly
Exciting opportunity for an Application Support Analyst to join a growing business based near Oxford on a permanent basis, offering up to £30,000 plus excellent benefits (including hybrid working). The roleThe Application Support Analyst will be responsible for:<ul><li>providing first line support and managing technical queries </li><li>supporting CRM configuration / administration</li><li>partner with various stakeholders across the business and externally to troubleshoot and resolve issues </li><li>data analysis, problem solving, identifying trends/patterns within data </li></ul> About youApplicants for the Application Support Analyst role will have:<ul><li>experience of handling data and data analysis skills </li><li>excellent attention to detail, with ability to work in a process driven/high-accuracy environment </li><li>excellent customer service, communication and support skills </li><li>preferably have experience of / knowledge of CRM systems </li><li>ability to work under pressure and on multiple projects/tasks </li></ul> On offerSalary up to £30,000 plus excellent benefits including hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjI5NzczLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-22T14:20:42Z

Junior IT Support Engineer

Shepton Mallet, Somerset
remote
Permanent
28000 - 32000 GBP / Yearly
Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering. This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you!What You'll Be Doing:<ul><li>Providing technical support by diagnosing and resolving IT issues for employees across the business.</li><li>Logging and managing support tickets, ensuring timely resolution in line with IT procedures.</li><li>Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops.</li><li>Supporting company-wide software applications, communication devices, and mobile devices (Android & iOS).</li><li>Managing user accounts and permissions in Active Directory.</li><li>Assisting with IT inductions for new starters.</li><li>Troubleshooting and maintaining printers, laptops, and other office hardware.</li><li>Tracking IT assets and ensuring efficient use of hardware and software licenses.</li><li>Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies.</li><li>Liaising with third-party vendors to resolve hardware and software issues.</li></ul>Professional Competancies:<ul><li>Problem Solver - You love tackling IT challenges and finding creative solutions.</li><li>Tech Enthusiast - You stay up to date with the latest IT and cybersecurity trends.</li><li>Great Communicator - You can explain technical issues in a clear and friendly way.</li><li>Organised Multitasker - You're able to juggle multiple tasks and prioritise effectively.</li><li>Team Player - You enjoy working with others and have a proactive, 'can-do' attitude.</li></ul>What You'll Need:<ul><li>Educated to AS Level, BTEC, NVQ Level 3, or equivalent.</li><li>Experience troubleshooting and diagnosing IT issues.</li><li>Basic knowledge of Active Directory and Microsoft Intune is a plus.</li><li>A willingness to learn, develop, and grow in an exciting and evolving IT environment.</li></ul>Salary/logistics:<ul><li>circa £30,000 basic salary</li><li>hybrid working (2-3 days in the office post probation)</li><li>Up to 10% bonus</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYxNjAwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-15T10:41:36Z

Finance Business Partner

Gloucester, Gloucestershire
remote
Permanent
55000 - 65000 GBP / Yearly
Robert Half are delighted to be supporting an organisation in Gloucester on the recruitment of a full-time and permanent Finance Business Partner to join the team.Reporting directly to the Head of Finance, and with line management responsibilities for a small team, you will play a pivotal role in the running, functioning and growth of the Finance function.The ideal candidate will be proactive, driven and a problem solver. There are numerous exciting career progression opportunities within this position and the organisation for the right person.Our client adopts a hybrid working model (3 days in the office, 2 days working from home), although you must be prepared to be fully office based for the initial 6 months.Responsibilities of the Finance Business Partner will include but not be limited to:<ul><li>Lead budget planning, monitoring, and reporting across business units.</li><li>Act as a primary finance contact for senior leadership within the business, providing strategic financial advice and support decision making through robust analysis and forecasting.</li><li>Support with procurement activities, contracts and supplier relationships, ensuring compliance with legislation and value for money across all commercial operations.</li><li>Lead and mentor finance and procurement staff, promote cross-functional working, and contribute to organisational development through training and support.</li><li>Ensure accurate and timely financial reporting, statutory returns, and audit support.</li></ul>Your Profile: <ul><li>Preferably, you will be a fully qualified accountant (ACA, ACCA, CIMA), but we are open to part-qualified/studiers and candidates who are qualified by experience, as long as you have the willingness to become qualified.</li><li>Strong proven experience in managing operational budgets, interpreting complex financial data and delivering strategic financial support.</li><li>Excellent leadership skills, with the ability to lead and motivate teams.</li><li>Advanced Excel, and data presentation capabilities.</li></ul>In return, the successful candidate can expect a salary of between £55-65k plus benefits including study support, a generous pension scheme (18%), 24 days holiday and more.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsaWUuQ2x1dHRvbi45NzgyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-01T10:23:17Z

HR Business Partner

Redditch, Worcestershire
remote
Contract
45000 - 50000 GBP / Yearly
Robert Half is exclusively partnering with a confidential client to recruit an experienced HR Business Partner for a fixed-term 6-month assignment.This is a fantastic opportunity for an HR professional with a strong background in manufacturing, logistics, or similar environments, who is ready to make an immediate impact by embedding directly into operational teams and driving stability across people processes.<h3 data-end="885" data-start="868">The Role:</h3>This is a hands-on, embedded HR role focused on supporting front-line manufacturing leadership. You'll take on key HR responsibilities-allowing operational leaders to focus on critical business performance areas such as safety, quality, and output.Reporting to the Chief People Officer, with a strong dotted line to operational leadership, your remit will include day-to-day HR operations, employee relations, onboarding, performance tracking, and supporting a transition to a more digital, manager-led model.<h3 data-end="1436" data-start="1407">Key Responsibilities:</h3><ul data-start="1437" data-end="2221"><li data-end="1519" data-start="1437">Manage attendance, absence tracking, return-to-work processes, and payroll input</li><li data-start="1520" data-end="1608">Administer holiday and leave schedules, ensuring adequate coverage during peak periods</li><li data-end="1706" data-start="1609">Support sickness absence management, including occupational health referrals and phased returns</li><li data-end="1783" data-start="1707">Deliver Day 1 onboarding, induction support, and monitor probation periods</li><li data-start="1784" data-end="1878">Log and escalate performance and conduct issues, supporting formal processes where necessary</li><li data-end="1952" data-start="1879">Maintain training records and ensure compliance with mandatory training</li><li data-start="1953" data-end="2031">Ensure HR system accuracy and support data readiness for new HR tech rollout</li><li data-end="2133" data-start="2032">Be a visible HR presence on the shop floor, relaying feedback and supporting engagement initiatives</li><li data-end="2221" data-start="2134">Champion policy consistency, support compliance checks, and maintain HR documentation</li></ul><h3 data-end="2254" data-start="2228">Candidate Profile:</h3><ul data-start="2255" data-end="2638"><li data-start="2255" data-end="2339">Minimum 2 years' HR experience in an industrial/manufacturing/distribution setting</li><li data-end="2408" data-start="2340">Confident managing absence, ER cases, and weekly payroll processes</li><li data-start="2409" data-end="2477">Comfortable working onsite in a fast-paced operational environment</li><li data-start="2478" data-end="2575">Strong interpersonal skills with the ability to engage with both leadership and frontline teams</li><li data-end="2638" data-start="2576">Proactive, detail-oriented, and confident using HRIS systems</li></ul><h3 data-end="2669" data-start="2645">Additional Info:</h3><ul data-end="2953" data-start="2670"><li data-start="2670" data-end="2790">This is not a coaching or advisory role-it requires someone who can immediately take ownership of operational HR tasks</li><li data-end="2857" data-start="2791">The role is 100% onsite and aligned with operational shift hours</li><li data-start="2858" data-end="2953">You'll play a critical role in supporting a digital HR systems transition during the contract</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS45MTI1NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-17T10:38:12Z

Head of Operational Technology

Wells, Somerset
remote
Permanent
80000 - 100000 GBP / Yearly
Role SummaryThe fundamental objective of the Head of OT is to manage the OT Team in designing, deploying, and supporting the communication and monitoring systems on new and existing distributed energy projects.As new sites increasing rely on their communication networks for operation, my client needs to ensure that new designs meet the current requirements for performance and cybersecurity and that older designs are maintained and upgraded in line with current industry practises.The Head of OT will also be available to provide advice and assistance for reactive issues which need additional skills or experience and will participate in an on-call rota for out-of-hours remote support along with the other members of comms team.Duties and Responsibilities<ul><li>Manages and mentors engineers, delegating workload as necessary</li><li>Works closely with multiple stakeholder teams including engineering, design, commercial, planning and construction to optimise project designs</li><li>Ensure the OT Team are provided with all relevant information to complete designs</li><li>Assumes OT design responsibility for project OT scope from concept, through construction and to final acceptance.</li><li>Ensure cybersecurity policy is considered in new designs and in maintenance and upgrades of existing systems.</li><li>Ensure the required documentation needed to implement the OT system designs is produced on time, e.g. cable schedules, network diagrams, and register lists</li><li>Liaising with other teams & contractors to ensure that the overall project designs integrate smoothly</li><li>Communicates directly with suppliers' technical / service support teams regarding product capabilities and reviews client enquiries, escalating as required to equipment manufacturers.</li><li>Responds to EPC, O&M, technical advisor, funder, client, or asset owner technical enquiries. These enquiries may require several actions including documentation review, performance assessment, site survey and technical support</li><li>Staying abreast of relevant developments in the telecommunications and technology marketplace</li><li>Managing tickets raised by O&M and programming OT resource.</li><li>Planning and overseeing maintenance of OT systems software and hardware installed at solar PV and battery energy storage plants throughout the UK</li><li>Supporting operational staff with monitoring, data acquisition, security, and CCTV systems issue resolutions</li><li>Adherence to the Group's Quality Management System and processes</li></ul>Experience and SkillsESSENTIAL<ul><li>Management of a technical team within the OT environment.</li><li>Basic Windows administration knowledge, including Intune endpoint management</li><li>Detailed knowledge of IT/OT networks and design principles; segmentation, VLANs, NAT, VPNs</li><li>Strong knowledge of OT cybersecurity</li><li>Industrial communication protocols including Modbus RTU / TCP, RS485 / serial communications</li><li>Familiarity with network troubleshooting tools</li><li>Technical problem-solving skills and an aptitude for implementing new ideas</li><li>Self motivated; able to work remotely and independently</li><li>Enthusiasm for ongoing personal development and learning</li><li>Strong communicator with patience and perseverance, able to troubleshoot and problem-solve with remote staff or equipment</li></ul>PREFERRED<ul><li>Knowledge and experience of PV specific and general industrial data acquisition systems</li><li>Linux system administration experience, focussed on Debian or derivatives, Ansible for centralised management, iptables/NFT firewalls.</li><li>Experience of the following network equipment; Fortinet firewalls and switches, Mikrotik routers, Moxa industrial networking, OpenWRT</li><li>PV, battery, and power electronics background knowledge</li><li>Basic AutoCAD skills</li></ul>Education<ul><li>Ideally an undergraduate degree in STEM subject that provides a demonstrable background in IT, computing, computer networking, or electronics via relevant course modules, but may also include vocational training or extensive relevant work experience</li><li>IT-related technical proficiency or security qualifications e.g. SANS, Microsoft, Cisco, CompTIA or similar are advantageous, but not essential</li></ul>Other<ul><li>Must possess a current Driving Licence</li><li>Must be prepared to travel within the UK, including occasional overnight stays, and potentially abroad, for site visits</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjkyMzQzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-28T16:16:14Z

IT Infrastructure Technician

Bristol, Bristol
remote
Contract
- GBP / Yearly
IT Infrastructure Technician📍 Bristol | 🕒 Full-Time | 💼 PermanentAre you a tech-savvy problem solver with a passion for keeping systems running smoothly? We're looking for an experienced IT Infrastructure Technician to join one of our central Bristol clients. What You'll Do:<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install and configure software and hardware</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide hands-on and remote IT support across the business</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Manage IT tickets, budgets, contracts, and equipment</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot network and system issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support Cyber Essentials certification and IT audits</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Mentor IT apprentices and assist with major upgrades</li></ul> What You'll Bring:<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Level 3 Infrastructure Technician qualification (Level 4 desirable)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">3+ years in a fast-paced IT support environment</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong communication and organisational skills</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">A proactive, reliable, and detail-oriented approach</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Team spirit and flexibility to tackle varied tasks</li></ul>If you are interested in this position please submit a CV ASAP. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjQ5NjMzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-17T16:01:39Z

MDM Engineer / Mobile Specialist

Bristol, Bristol
remote
Permanent
45000 - 50000 GBP / Yearly
Robert Half have partnered on an exclusive basis with an existing client in the Bristol area to recruit an MDM Engineer / Mobile Device Specialist on a permanent basis. You will be a proactive and detail-oriented mobile specialist to own the end-to-end management of the corporate mobile estate-focused on iPhones and iPads. You will design and maintain Jamf-based device configurations and app deployments, manage SIM/carrier, and ensure the fleet's security, compliance, and lifecycle hygiene. Whilst the wider endpoint stack includes both Intune and Jamf, this role is dedicated to Apple mobile devices in Jamf, collaborating with the broader team where policies intersect (identity, conditional access, networking, and security).Key Responsibilities<ul><li>Architect, implement, and maintain Jamf Pro configurations for iOS/iPadOS: enrollment (ABM/DEP), supervision, profiles (passcode, restrictions, Wi‑Fi/VPN, certificates, email), SSO, and compliance baselines.</li><li>Own iPhone/iPad lifecycle: procurement, zero‑touch enrollment, kitting, deployment, break/fix, RMA, refresh, and secure decommissioning/wipe.</li><li>Manage mobile application management (MAM) in Jamf: app packaging, VPP licensing, scoped deployments, version governance, staged rollouts, and rollback procedures.</li><li>Administer SIM estates and carrier relationships: new lines and ports, plan/right‑sizing, roaming enablement/policies, usage monitoring, cost optimization, invoice reconciliation, and contract renewals.</li><li>Monitor and remediate device compliance and security posture (encryption, passcode, OS version minimums, managed open‑in, DLP); coordinate with Security for incident response and hardening.</li><li>Maintain accurate asset and SIM inventory; track chain of custody and ensure audit readiness.</li><li>Create and maintain documentation, runbooks, and end-user guides for enrollment, support, and device use policies.</li><li>Provide L2/L3 support for mobile and iPad incidents/requests; collaborate with Service Desk for effective L1 triage and escalations.</li><li>Plan and run pilots for new iOS/iPadOS releases, device models, and Jamf features; conduct UAT, change communications, and phased rollouts.</li><li>Integrate with identity and access controls (Okta/Azure AD and Conditional Access signals where applicable), cert-based auth, and network access (Wi‑Fi/EAP).</li><li>Report on KPIs and trends: compliance rates, OS adoption, app health, inventory accuracy, usage/roaming outliers, and carrier spend; propose continuous improvements.</li></ul>Qualifications<ul><li>3+ years managing enterprise Apple mobile fleets with Jamf Pro (iOS/iPadOS) in a corporate environment.</li><li>Strong hands-on with supervised deployments, configuration profiles, VPP, and managed app configurations.</li><li>Familiarity with Okta and Conditional Access concepts sufficient to collaborate across policies and identity (Okta/Azure AD).</li><li>Proven experience managing carrier services and SIM estates: tariffs, roaming, number management (PAC/STAC), billing analysis, and optimization.</li><li>Solid grasp of mobile security and privacy controls: encryption, passcode policies, managed open‑in, DLP, app attestation, and OS update governance.</li><li>Scripting/automation skills.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>Relevant certifications are a plus.</li></ul>Package:<ul><li>circa. £45,000 - £50,000 basic salary</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk4ODU1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-23T11:27:33Z

Head of Technology

Birmingham, West Midlands
remote
Permanent
90000 - 100000 GBP / Yearly
Robert Half have been engaged on an exclusive basis to support our client with the hiring of a Head of Technology in a newly created position for the organisation. This is a permanent post. We are seeking an experienced and visionary Head of Technology to lead on technology strategy and operations. This is a senior leadership role responsible for aligning IT with business objectives, driving digital transformation, and ensuring robust, secure, and innovative systems that underpin our mission-critical services.<h3 data-end="785" data-start="759">Key Responsibilities</h3>Strategic Leadership<ul data-end="999" data-start="814"><li data-end="890" data-start="814">Develop and deliver the organisation's IT vision, strategy, and roadmap.</li><li data-start="891" data-end="999">Advise the Executive Team on emerging technologies, risks, and opportunities for digital transformation.</li></ul>Infrastructure & Systems Oversight<ul data-end="1305" data-start="1042"><li data-end="1179" data-start="1042">Manage the implementation, monitoring, and maintenance of IT systems including networks, servers, databases, and client applications.</li><li data-end="1305" data-start="1180">Ensure high availability and resilience of mission-critical platforms such as core banking, trading, or payments engines.</li></ul>Cybersecurity & Compliance<ul data-end="1603" data-start="1340"><li data-start="1340" data-end="1451">Establish and enforce cybersecurity policies in line with FCA, PCI-DSS, GDPR, and other relevant standards.</li><li data-end="1534" data-start="1452">Lead risk assessments, vulnerability testing, and incident response exercises.</li><li data-end="1603" data-start="1535">Maintain audit-ready documentation and support external reviews.</li></ul>Team & Vendor Management<ul data-end="1829" data-start="1636"><li data-start="1636" data-end="1734">Recruit, lead, and develop a high-performing IT team, fostering innovation and accountability.</li><li data-end="1829" data-start="1735">Manage vendor relationships, ensuring SLA adherence, cost efficiency, and service quality.</li></ul>Data Governance & Analytics<ul data-end="2042" data-start="1865"><li data-end="1947" data-start="1865">Drive data quality, governance, and analytics initiatives across the business.</li><li data-end="2042" data-start="1948">Implement reporting frameworks for operational, security, and project performance metrics.</li></ul>Budget & Procurement<ul data-start="2071" data-end="2203"><li data-start="2071" data-end="2132">Own the IT budget, including forecasting and procurement.</li><li data-end="2203" data-start="2133">Evaluate vendor proposals and negotiate contracts to maximise ROI.</li></ul>About You<ul data-end="3045" data-start="2514"><li data-end="2563" data-start="2514">Strong leadership and team management skills.</li><li data-end="2652" data-start="2564">Extensive knowledge of IT infrastructure, systems, and cybersecurity best practices.</li><li data-start="2653" data-end="2718">Excellent communication and stakeholder management abilities.</li><li data-end="2804" data-start="2719">Proven ability to design and implement IT strategies aligned with business goals.</li><li data-start="2805" data-end="2860">Strong problem-solving and analytical capabilities.</li><li data-start="2861" data-end="2928">Experience managing budgets and optimising resource allocation.</li><li data-end="2982" data-start="2929">Experience working in a Senior IT Leadership role within FS/Insurance is highly desirable.</li><li data-end="3045" data-start="2983">Professional certifications (e.g., CISSP, CISM) desirable.</li></ul>Package/logistics:<ul><li>£90,000-£100,000 basic salary </li><li>Company bonus scheme </li><li>enhanced pension scheme (up to 16%)</li><li>29 days holiday + Bank Holidays</li><li>Hybird working on offer from West Midlands site (near Dudley)</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE5NzE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-29T11:25:32Z

Digital Marketing Executive

Wallingford, Oxfordshire
remote
Permanent
30000 - 32000 GBP / Yearly
Digital Marketing & E-Commerce Executive Salary: up to £32,000 per annum Office-based with potential for hybrid working after probationRobert Half are partnering with a well-established organisation to recruit a Digital Marketing & E-Commerce Executive. This role offers an exciting opportunity for a creative and commercially minded marketer to make a real impact within a dynamic marketing team.The RoleThe successful candidate will play a pivotal role in delivering and optimising digital campaigns, enhancing online presence, and driving e-commerce performance. From managing social media channels to supporting e-commerce platforms and developing engaging content, this position requires a balance of creativity, analytical thinking, and strong technical skills.Key Responsibilities<ul><li>Plan, manage and grow the company's online marketing and social media presence.</li><li>Coordinate and deliver email marketing campaigns aligned with key KPIs.</li><li>Maintain and develop B2B e-commerce portals and promotional campaigns.</li><li>Support the development of SEO and keyword strategies to maximise visibility.</li><li>Assist in the creation of digital assets and design work in line with brand guidelines.</li><li>Work closely with external partners and internal teams to improve website performance and online customer experience.</li><li>Uphold corporate branding standards across all digital and print channels.</li></ul>The Ideal Candidate<ul><li>At least 2 years' experience in a digitally focussed marketing role</li><li>Confident communicator with the ability to collaborate across departments.</li><li>Experienced in managing social media channels and ad accounts.</li><li>Hands-on knowledge of Google Ads and YouTube advertising.</li><li>Proficiency with design software such as Adobe Illustrator, Photoshop, InDesign and Acrobat.</li><li>Highly organised with a keen eye for detail and creative flair.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuOTU0NTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-28T11:51:29Z

Head of Data Products

Birmingham, West Midlands
remote
Permanent
85000 - 95000 GBP / Yearly
Robert Half has partnered with a business in West Midlands to recruit a permanent Head of Data Products to lead the strategy, development, and delivery of high-impact data products. This is a senior leadership role where you'll shape the roadmap, drive adoption, and unlock new commercial value streams from data.The RoleYou'll own the end-to-end lifecycle of data products, defining vision, setting priorities, and ensuring delivery that makes a tangible difference. Your remit spans building external revenue opportunities, embedding data-driven decision-making internally, and leading cross-functional squads to execute at pace.About You <ul><li>Significant leadership experience in data product management, analytics, or data delivery.</li><li>Strong grasp of cloud data platforms, analytics tooling, and governance best practice.</li><li>Proven ability to define and execute roadmaps that drive measurable business outcomes.</li></ul>On Offer<ul><li>Salary - up to £95,000</li><li>Hybrid working - 1-2 days a week in Birmingham</li><li>Bonus of up to 15%, car allowance</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuMjk5ODMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-15T14:02:41Z

Head of Data

Birmingham, West Midlands
remote
Permanent
80000 - 90000 GBP / Yearly
Robert Half is recruiting for a Head of Data on a permanent basis, with flexible and remote working (office based in Birmingham), paying up to £90,000. This is a newly created role, where the Head of Data is responsible for the strategy and delivery of BI and analytics. This is a 50/50 split between strategic oversight and hands-on delivery, focusing on delivering high-value data products including dashboards and advanced analytics solutions. Key Responsibilities <ul><li>Engage with senior leadership to understand business objectives and align BI initiatives to requirements </li><li>Lead the evolution of existing dashboards into high-value tools</li><li>Work closely with other BI leads across sectors to ensure consistency and alignment of solutions</li><li>Act as bridge between the business and data team to increase business value of data products</li></ul>Key Skills <ul><li>Expert in BI and data visualisation, leading the data strategy for large enterprises </li><li>Strong understanding of cloud-based data platforms </li><li>Proven experience partnering with senior leaders to champion business value behind data analytics and BI </li><li>All rounder knowledge of data analytics, business intelligence, data engineering and data governance initiatives </li></ul>This role will require some travel to the Birmingham office, but the rest can be remote. On Offer<ul><li>Up to £90,000 per annum</li><li>Car allowance and bonus (up to 15%)</li><li>PMI</li><li>Pension contributions (5-6%) </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuMDY1NjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-21T10:20:03Z