<p><strong>IT Manager - London (Global Remit)</strong></p><p><strong>£70,000 - £95,000 + Bonus & Benefits </strong></p><p><strong>London Office-based (Hybrid) </strong></p><p>Robert Half have partnered with an SME Professional Services firm who are seeking a <strong>proactive, hands-on IT Manager</strong> to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success.</p><p><strong>The Opportunity</strong></p><p>As IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>IT Infrastructure Management:</strong> Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider.</li><li><strong>Technology Development:</strong> Evaluate and implement new technologies that improve efficiency, collaboration, and client service.</li><li><strong>AI and Automation:</strong> Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality.</li><li><strong>System Administration:</strong> Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce.</li><li><strong>Cybersecurity & Compliance:</strong> Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team.</li><li><strong>Vendor Management:</strong> Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy.</li><li><strong>Support & Training:</strong> Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures.</li></ul><p><strong>About You</strong></p><ul><li>8+ years of experience in IT management or a senior technical role.</li><li>Strong knowledge of <strong>cybersecurity</strong>, <strong>Microsoft 365</strong>, and <strong>Salesforce (beneficial, not essential)</strong>.</li><li>Excellent problem-solving skills and attention to detail.</li><li>Confident communicator, able to work independently and manage priorities effectively.</li><li>Experience in a <strong>regulated industry</strong> (e.g. financial services, insurance, or legal) preferred.</li></ul><p><strong>Why Join</strong></p><p>This is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MTcxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Operational Resilience - Associate Director or Senior Manager London </strong></p><p> </p><p>Are you a strategic thinker with a passion for operational resilience and regulatory compliance? We're seeking a <strong>Senior Manager</strong> or <strong>Associate Director</strong> to join a dynamic, collaborative team in London. This role offers the opportunity to build, implement, or assure <strong>operational resilience</strong> frameworks to meet global regulatory requirements, including the UK's operational resilience regime and the<strong> Digital Operational Resilience Act (DORA).</strong></p><p> </p><p><strong>Your Role & Responsibilities:</strong></p><ul><li>Lead high-quality delivery of client engagements, including stakeholder management, project planning, and quality assurance.</li><li>Develop risk-based frameworks, policies, and procedures that promote best practices, addressing regulatory requirements and enhancing operational resilience.</li><li>Build strong relationships with senior stakeholders and identify new business opportunities.</li><li>Contribute to thought leadership, including white papers and go-to-market strategies.</li><li>Mentor and develop talent within the team while fostering a collaborative and inclusive culture.</li><li>Represent the organization at industry conferences, promoting its values and expertise.</li><li>Ensure effective management of engagement risks, costs, and deliverable quality.</li></ul><p> </p><p><strong>Ideal Candidate Profile:</strong></p><ul><li>Strong expertise in <strong>operational resilience frameworks</strong> and delivering regulatory projects across areas such as consumer duty, governance, compliance monitoring, operational risk, and more.</li><li>Knowledge of financial services industry risks, third-party risk management, and regulatory compliance.</li><li>Proven client service delivery and business development skills.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjcwMzkzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>IT Infrastructure Manager - Central London - Full-Time </strong></p><p><strong>£70,000 - £76,000 + Excellent Benefits</strong></p><p><strong>Hybrid Working</strong></p><p>Robert Half is working exclusively with a valued client who is seeking an experienced <strong>IT Infrastructure & Cloud Manager</strong>. The successful candidate will be responsible for ensuring the secure, efficient and reliable operation of all IT infrastructure, software and associated systems. This role plays a critical part in enabling the organisation to deliver its business objectives and meet evolving user requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>Infrastructure & Systems Management</strong></p><ul><li>Manage, support and maintain the organisation's infrastructure, including hardware, networks and software systems, ensuring optimal performance and correct licensing.</li><li>Oversee IT security, backups and compliance - including GDPR - in collaboration with internal teams and third-party suppliers.</li><li>Lead supplier management activities and coordinate regular security testing.</li></ul><p><strong>Team Leadership & Service Delivery</strong></p><ul><li>Line manage the IT Helpdesk function (2 people).</li><li>Participate in the organisation's incident management planning and response.</li><li>Work with operational teams to ensure comprehensive system documentation, robust processes and effective user support and training.</li></ul><p><strong>Strategic & Technical Leadership</strong></p><ul><li>Contribute to architectural decision-making alongside the wider IT team.</li><li>Develop and maintain IT governance, including policies and procedures.</li><li>Plan, document and test disaster recovery and business continuity measures.</li><li>Lead on telephony development, including mobile services, and manage multi-year procurement and licensing strategies.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Maintain high-quality documentation across infrastructure, equipment, manuals and risk management.</li><li>Stay current with emerging technologies and propose enhancements that support operational effectiveness.</li><li>Provide support to the broader IT team and contribute to special projects as required.</li></ul><p><strong>Skills & Experience Required</strong></p><ul><li>Microsoft Associate certification in Azure, Microsoft 365 or Microsoft Security.</li><li>Proven experience as an IT Infrastructure Manager or equivalent role within a Microsoft hybrid environment (Entra, Intune, Azure).</li><li>Strong track record delivering IT infrastructure projects and organisational change, such as M365 file migrations, email protection initiatives and legacy-to-Azure transitions.</li><li>Excellent understanding of technical management, information analysis, hardware/software systems and hybrid cloud architectures.</li><li>Expertise in data governance and security principles.</li><li>Hands-on experience with computer networks, including switching, routing, security appliances, installation and administration.</li><li>Ability to combine strategic thinking with effective tactical execution.</li><li>Experience developing and monitoring IT policies and procedures.</li><li>Excellent communication and interpersonal skills, with the ability to engage credibly at all levels.</li><li>Strong people-management skills.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzUyOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h2><strong>Technical Programme Manager (12-Month FTC)</strong></h2><p><strong>Location:</strong> Remote (UK-based) with occasional travel to London (Euston)<br /><strong>Directorate:</strong> Operations<br /><strong>Industry:</strong> Financial Services<br /><strong>Reports to:</strong> Director of Internal IT and Operational Change<br /><strong>Start Date:</strong> November 2025</p><h3><strong>Role Purpose</strong></h3><p>Lead the planning, coordination, and delivery of a <strong>technical infrastructure transformation programme</strong>.<br />You will ensure the successful <strong>design, deployment, and transition</strong> of new infrastructure components - including networks, servers, cloud platforms, storage, core systems, and service providers.</p><p>Working closely with IT leadership, technical and InfoSec teams, vendors, and business stakeholders, you'll deliver a <strong>secure, scalable, and high-performing infrastructure</strong> that supports the organisation's evolving business needs.</p><h3><strong>Key Responsibilities</strong></h3><ol><li><strong>Programme Leadership:</strong><br />Drive the end-to-end delivery of the infrastructure transformation programme, ensuring objectives, scope, timelines, and budgets are achieved.</li><li><strong>Planning & Governance:</strong><br />Develop programme plans, dependencies, and risk registers. Establish clear governance structures and provide regular reports to senior stakeholders.</li><li><strong>Technical Delivery Oversight:</strong><br />Work with engineers, architects, and vendors to ensure solutions meet technical standards and security requirements.</li><li><strong>Stakeholder Management:</strong><br />Engage with IT leadership, business units, and external vendors to align technical outcomes with organisational goals.</li><li><strong>Vendor & Partner Coordination:</strong><br />Manage third-party suppliers, ensuring contracts, SLAs, and deliverables meet agreed quality standards.</li><li><strong>Risk & Issue Management:</strong><br />Identify, assess, and mitigate technical and delivery risks to maintain momentum and control.</li><li><strong>Change & Transition Management:</strong><br />Oversee testing, cut over planning, and service transition to minimise business disruption.</li><li><strong>Financial Management:</strong><br />Track programme budgets, forecasts, and resource costs to maintain effective financial control.</li><li><strong>Reporting:</strong><br />Produce clear, executive-level dashboards and progress updates highlighting risks, milestones, and key decisions.</li><li><strong>Team Leadership:</strong><br />Lead, motivate, and coordinate project managers, technical leads, and subject matter experts.</li><li><strong>Deputy Responsibilities:</strong><br />Act as deputy for the Director of Internal IT and Operational Change when required.</li><li><strong>Cross-Functional Collaboration:</strong><br />Provide subject matter expertise and support across technical programmes and initiatives.</li></ol><h3><strong>Person Specification</strong></h3><h3><strong>Education & Qualifications</strong></h3><ul><li>Degree (or equivalent) in Computer Science, Information Systems, Engineering, or a related discipline.</li><li>Equivalent professional experience will also be considered.</li></ul><h3><strong>Knowledge, Skills & Experience</strong></h3><ul><li>Proven experience managing <strong>large-scale infrastructure or technology transformation programmes</strong>.</li><li>Strong understanding of modern infrastructure environments (e.g. <strong>cloud, SaaS, AI solutions</strong>).</li><li>Experience with <strong>cloud technologies (preferably Azure)</strong> and enterprise-scale transformation.</li><li>Knowledge of <strong>cyber security principles</strong>, including cloud security, DevSecOps, and IAM.</li><li>Experience in <strong>data migration, integration, and testing methodologies</strong>.</li><li>Knowledge of <strong>fraud prevention systems and technology</strong> is desirable.</li><li>Excellent programme management skills - planning, governance, risk management, and stakeholder engagement.</li><li>Strong interpersonal, communication, and influencing skills, with the ability to work effectively at all levels.</li><li>High personal integrity with a respectful, transparent, and collaborative approach.</li><li>Results-driven, proactive, and solutions-focused, able to motivate and lead diverse teams.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLkNoYWxtZXJzLjUwMzI5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>The Senior Marketing Manager position bridges strategy and execution, supporting the Head of Marketing to turn high-level plans into practical delivery.</p><p>The role combines hands-on content creation and campaign coordination with agency and stakeholder management. It is ideal for someone who understands the intermediary market, has strong full-service marketing experience, and can operate confidently across PR, content, social, digital and events. </p><p>This is a permanent, hybrid role based in central London.</p><p> </p><p><strong>Senior Marketing Manager Key Responsibilities</strong></p><p><strong>Strategic Delivery</strong></p><ul><li>Support the delivery of the marketing strategy.</li><li>Translate divisional goals into actionable marketing plans and campaign briefs.</li><li>Deliver tactical marketing activity to engage brokers and support business growth.</li><li>Identify opportunities to add value and consistency within campaigns.</li></ul><p><strong>PR and Communications</strong></p><ul><li>Manage trade press activity, including press releases, deal announcements, case studies, and people news.</li><li>Maintain relationships with journalists and media partners to ensure visibility in the specialist lending market.</li><li>Coordinate with PR agencies to deliver accurate and timely communications.</li><li>Source stories and updates from sales, underwriting, and leadership teams.</li></ul><p><strong>Content and Social Media</strong></p><ul><li>Develop and manage LinkedIn strategy, including posting, resharing, and amplifying campaigns.</li><li>Draft, edit, and proofread marketing content, including case studies, articles, email campaigns, and sales collateral.</li><li>Ensure content accuracy, tone, and compliance.</li><li>Coordinate with the marketing team on website updates.</li><li>Experience with design tools like Canva desirable.</li></ul><p><strong>Events and Sponsorships</strong></p><ul><li>Coordinate participation in national and regional events, exhibitions, awards, and panels.</li><li>Manage logistics, collateral, and branded materials.</li><li>Source and manage merchandise and event supplies.</li><li>Support senior leaders with briefing and preparation.</li></ul><p><strong>Agency and Partner Management</strong></p><ul><li>Manage day-to-day relationships with creative, PR, and media agencies.</li><li>Coordinate media planning and advertising schedules, monitoring performance and deadlines.</li></ul><p><strong>Budget, Process, and Reporting</strong></p><ul><li>Support budget management, invoicing, and financial tracking.</li><li>Maintain content calendars and campaign trackers.</li><li>Evaluate marketing activity and produce performance summaries with insights and recommendations.</li></ul><p> </p><p><strong>Ideal Senior Marketing Manager Profile:</strong></p><ul><li>B2B marketing experience in financial services, property lending, or related sectors.</li><li>Proven experience managing PR, social media, and integrated campaigns.</li><li>Strong writing, editing, and proofreading skills with attention to detail.</li><li>Excellent organisational and project management skills.</li><li>Experience managing agencies and multiple stakeholders.</li><li>Confident managing budgets and evaluating campaign performance.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuMjE3NTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>CLIENT RELATIONSHIP MANAGER - PERMANENT - UP TO £32k - HYBRID - HOVE </strong></p><p>Robert Half are thrilled to be working with a fantastic, top-rated IFA firm who are recruiting for a Client Relationship Manager, offering up to £32k and significant progression opportunities! This role will support their Advisers and clients, ensuring smooth delivery of financial advice and exceptional client service. </p><p><strong>Responsibilities: </strong></p><ul><li>Manage a portfolio of clients, maintaining accurate records and handling queries.</li><li>Prepare client files, documentation, and reports for meetings.</li><li>Process new business applications and liaise with product providers to track progress.</li><li>Ensure compliance with KYC, AML, and internal policies.</li><li>Support Advisers and Paraplanners with research, illustrations, and suitability reports.</li><li>Maintain regular client communication and coordinate review meetings.</li><li>Provide guidance and support to Client Service Administrators and assist with training.</li><li>Help improve office processes and support audits or compliance reviews.</li></ul><p><strong>Requirements: </strong></p><ul><li>Has IFA/financial services admin experience.</li><li>Is confident managing clients and supporting financial advisers.</li><li>Is organised, detail-oriented, and understands financial products.</li><li>Enjoys building relationships and keeping processes compliant and efficient.</li><li>Can mentor others and help maintain a positive team environment.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzkwNDguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
