<p></p><p>Robert Half is delighted to be partnering with a well‑established Association to recruit a <strong>Claims & Membership Administrator</strong>. This is a varied and rewarding position covering claims processing, membership administration, direct debit support, and general office duties. It's an excellent opportunity for someone who enjoys accuracy, organisation, and delivering excellent service within a supportive team environment.</p><h3><strong>Key Responsibilities</strong></h3><br><br>Claims Administration<br><br><ul><li>Sort, process and archive claim forms.</li><li>Handle all claims enquiries, including requesting medical certificates when required.</li><li>Assess and calculate claim benefits, ensuring accuracy.</li><li>Print and collate claim cheques and supporting documents.</li><li>Maintain and update pending claims files.</li><li>Issue correspondence to the Medical Records Office.</li><li>Accurately file all claims records and communications.</li><li>Contact customers to gather additional information as needed.</li><li>Ensure all claim and customer information complies with GDPR regulations.</li></ul><br><br>Membership Administration<br><br><ul><li>Respond to membership queries from current, prospective, and new members.</li><li>Draft and produce membership letters and supporting documentation.</li><li>Enrol individual and group members onto the membership database.</li><li>Process renewals and continuing membership requests.</li><li>Update and manage group membership lists, including extracting key information (e.g., cancellations).</li><li>Organise, print and distribute group membership lists.</li><li>Maintain accurate and GDPR‑compliant membership records.</li><li>Support membership growth by tracking enquiries and issuing follow‑up communications.</li></ul><br><br>Direct Debit Support<br><br><ul><li>Set up new members on the Association's internal claims and direct debit systems.</li><li>Process premium direct debit payments.</li><li>Manage unpaid direct debit transactions.</li><li>Ensure internal systems accurately reflect all direct debit movements.</li></ul><br><br>General Office Duties<br><br><ul><li>Open, sort and prepare daily post for franking.</li><li>Answer incoming calls and respond to general email/postal enquiries.</li><li>Welcome visitors and manage deliveries.</li><li>Monitor and order office stationery supplies.</li><li>Support the overall security, cleanliness and efficiency of the office.</li><li>Adhere to Health & Safety and Fire Safety procedures.</li><li>Assist in training new team members.</li><li>Undertake ad‑hoc administrative tasks as required.</li></ul><h3><strong>What We're Looking For</strong></h3><ul><li>Strong administrative experience, ideally within claims, membership, insurance, finance, or similar environments.</li><li>Excellent attention to detail and ability to process information accurately.</li><li>Confident communication skills across phone, email and written correspondence.</li><li>Strong organisational skills with the ability to manage multiple tasks at pace.</li><li>Proactive, reliable and able to work well as part of a team.</li><li>Confident using databases, MS Office applications, and internal systems.</li></ul><h3><strong>What's on Offer</strong></h3><ul><li>A friendly, supportive working environment.</li><li>Opportunity to work within an established, values-driven organisation.</li><li>Training, development and long-term progression opportunities.</li><li>Competitive salary and benefits package.</li></ul><p>If you're a detail‑driven administrator looking for a steady, varied role within a supportive team, we'd love to hear from you.</p><p><br /><strong>Apply or contact for further information </strong></p><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMzcwNzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Graduate Administrator</strong></p><p>Make a difference. Build your career. Be part of something meaningful.</p><p><strong>Location:</strong> Swansea Office<br /> <strong>Hours:</strong> Full-time, 37 hours per week<br /> <strong>Contract:</strong> Permanent<br /> Why This Role?</p><p>Are you a graduate looking for a role where your organisational skills, people skills, and values really matter? This is an exciting opportunity to join a supportive, purpose driven organisation where no two days are the same and where your work genuinely helps people.</p><p>As a <strong>Graduate Administrator</strong>, you'll be at the heart of the service. You'll be the first friendly face and reassuring voice many people encounter, helping create a safe, welcoming, and non judgemental environment. Alongside this, you'll gain hands on experience in administration, coordination, and professional office operations, an ideal foundation for a wide range of career paths.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Creating a warm, professional, and supportive experience for everyone who contacts or visits the service</li><li>Acting as the first point of contact, answering calls, welcoming clients, and managing enquiries</li><li>Recording referral information with care, accuracy, and sensitivity</li><li>Coordinating appointments and supporting counselling schedules</li><li>Communicating with clients, counsellors, and volunteers via phone, email, and Microsoft Teams</li><li>Maintaining accurate digital and paper records in line with GDPR</li><li>Producing professional documents, letters, and reports</li><li>Supporting the smooth running of the office through general administrative tasks</li><li>Ordering supplies and completing routine health and safety checks</li><li>Taking part in training and development to build your skills and confidence</li><li>Getting involved in a variety of tasks that support a busy, people-centred service</li></ul><p><strong>Who We're Looking For</strong></p><p>You don't need years of experience, we're looking for potential, attitude, and enthusiasm.</p><p><strong>You'll be:</strong></p><ul><li>A graduate (or equivalent) keen to start or develop a professional career</li><li>Organised, reliable, and comfortable juggling different tasks</li><li>Confident using IT systems, including Microsoft Word and Excel</li><li>A clear and friendly communicator, both written and verbal</li><li>Able to work independently while also being a strong team player</li><li>Professional, discreet, and committed to confidentiality</li><li>Calm and resilient in a busy environment</li><li>Empathetic, non-judgemental, and committed to equality and inclusion</li></ul><p><strong>It's a bonus if you have:</strong></p><ul><li>Experience in an office, voluntary, or support-based setting</li><li>An interest in counselling, wellbeing, or support services</li><li>Welsh language skills</li><li>Flexibility to occasionally work outside standard office hours</li></ul><p><strong>What You'll Get in Return</strong></p><ul><li>A meaningful role where your work has real impact</li><li>A welcoming and supportive team environment</li><li>A generous pension scheme and benefits</li><li>Ongoing training and development opportunities</li><li>Valuable experience that will strengthen your future career options</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uMzU0NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>I'm currently recruiting for an Interim Finance Administrator to join a longstanding client based in North Bristol, for a 2-month assignment.</p><p>This is a team with a lovely culture who are needing additional support on a short-term basis.</p><p>This role is office based and has free parking available.</p><p><strong>Role: </strong>Finance Administrator</p><p><strong>Salary: </strong>£28,000 - £32,000 </p><p><strong>Duration: </strong>2 Months</p><p><strong>Start date: </strong>ASAP</p><p><strong>Working pattern:</strong> Office based, 37.5 hour working week</p><p> <strong>Responsibilities include: </strong></p><ul><li>Liaising with key internal and external stakeholders</li><li>Collating invoices and logging details into excel spreadsheets</li><li>Accurate data entry </li><li>Chasing up invoices </li><li>Resolving queries </li></ul><p> </p><p><strong>Skills/Experience needed:</strong></p><ul><li>Confident communicator </li><li>High attention to detail</li><li>Ability to manage own workload </li><li>Team player</li><li>Computer literate</li><li>Methodical worker </li></ul><p> Please apply online or call Lewis Young on 0117 993 5400</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bGV3aXMueW91bmcuMzI2NzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
