<p></p><p>Robert Half is delighted to be partnering with a well‑established Association to recruit a <strong>Claims & Membership Administrator</strong>. This is a varied and rewarding position covering claims processing, membership administration, direct debit support, and general office duties. It's an excellent opportunity for someone who enjoys accuracy, organisation, and delivering excellent service within a supportive team environment.</p><h3><strong>Key Responsibilities</strong></h3><br><br>Claims Administration<br><br><ul><li>Sort, process and archive claim forms.</li><li>Handle all claims enquiries, including requesting medical certificates when required.</li><li>Assess and calculate claim benefits, ensuring accuracy.</li><li>Print and collate claim cheques and supporting documents.</li><li>Maintain and update pending claims files.</li><li>Issue correspondence to the Medical Records Office.</li><li>Accurately file all claims records and communications.</li><li>Contact customers to gather additional information as needed.</li><li>Ensure all claim and customer information complies with GDPR regulations.</li></ul><br><br>Membership Administration<br><br><ul><li>Respond to membership queries from current, prospective, and new members.</li><li>Draft and produce membership letters and supporting documentation.</li><li>Enrol individual and group members onto the membership database.</li><li>Process renewals and continuing membership requests.</li><li>Update and manage group membership lists, including extracting key information (e.g., cancellations).</li><li>Organise, print and distribute group membership lists.</li><li>Maintain accurate and GDPR‑compliant membership records.</li><li>Support membership growth by tracking enquiries and issuing follow‑up communications.</li></ul><br><br>Direct Debit Support<br><br><ul><li>Set up new members on the Association's internal claims and direct debit systems.</li><li>Process premium direct debit payments.</li><li>Manage unpaid direct debit transactions.</li><li>Ensure internal systems accurately reflect all direct debit movements.</li></ul><br><br>General Office Duties<br><br><ul><li>Open, sort and prepare daily post for franking.</li><li>Answer incoming calls and respond to general email/postal enquiries.</li><li>Welcome visitors and manage deliveries.</li><li>Monitor and order office stationery supplies.</li><li>Support the overall security, cleanliness and efficiency of the office.</li><li>Adhere to Health & Safety and Fire Safety procedures.</li><li>Assist in training new team members.</li><li>Undertake ad‑hoc administrative tasks as required.</li></ul><h3><strong>What We're Looking For</strong></h3><ul><li>Strong administrative experience, ideally within claims, membership, insurance, finance, or similar environments.</li><li>Excellent attention to detail and ability to process information accurately.</li><li>Confident communication skills across phone, email and written correspondence.</li><li>Strong organisational skills with the ability to manage multiple tasks at pace.</li><li>Proactive, reliable and able to work well as part of a team.</li><li>Confident using databases, MS Office applications, and internal systems.</li></ul><h3><strong>What's on Offer</strong></h3><ul><li>A friendly, supportive working environment.</li><li>Opportunity to work within an established, values-driven organisation.</li><li>Training, development and long-term progression opportunities.</li><li>Competitive salary and benefits package.</li></ul><p>If you're a detail‑driven administrator looking for a steady, varied role within a supportive team, we'd love to hear from you.</p><p><br /><strong>Apply or contact for further information </strong></p><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMzcwNzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Robert Half Talent Solutions are seeking a Finance Assistant - Grants to support the administration of benefits for this third sector organ</strong></p><p> </p><ul><li><strong>The Finance Assistant - Grants will have responsibility for:</strong></li></ul><p> </p><ul><li>Reconciliation of Housing Benefit reserves</li><li>Be the in-house subject matter expert on personal and housing benefits</li><li>Primary point of contact to colleagues n for benefits and financial aspects of housing management</li><li>Reporting on internal financial audit performance and themes</li><li>Assisting with and monitoring personal benefit claims, including liaising with DWP and assisting support & inclusion colleagues</li><li>Reconciliation of house bank accounts including reconciliation of the financial records, bank statements and balance sheet control accounts</li><li>Petty cash checks, including on-site cash counts</li><li>Administration and maintenance of banking arrangements</li><li>Attend bank branches as required</li><li>Processing, reviewing and authorising purchase ledger payment runs (up to £30k) and ad hoc payments</li><li>Process journals and input financial transactions into financial software</li><li>Support the Head of Finance with the timely and accurate completion of month end, prioritising workload as required</li><li>Compile data and assist with key performance indicators reporting and assist Head of Finance in budget reviews with budget holders</li></ul><p> </p><p>On offer:</p><p>A salary of to £30,000 plus £1K car allowance and pension. Hybrid working - can be based in either the Cardiff or Swansea sites with occasional UK travel.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjY0Nzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p></p><p>Robert Half are working together with an organisation in Cardiff to hire a a detail‑oriented <strong>Reconciliation Officer.</strong> This role is central to ensuring the accuracy, integrity, and presentation of financial information across managed claims portfolios.</p><p>You will be responsible for reconciling bank accounts to underlying ledgers, identifying discrepancies, and working closely with internal teams and external clients to deliver a high‑quality, compliant service. This opportunity suits someone with strong reconciliation and analytical skills who is keen to improve processes and controls.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Act as the <strong>custodian and gatekeeper of client trust accounts</strong>, ensuring all funds are protected and managed in line with regulatory and client requirements</li><li>Perform regular verification and reconciliation of <strong>bank accounts, ledgers, and financial operating information</strong></li><li>Investigate, identify, and resolve <strong>reconciling items or unusual transactions</strong> using sound problem‑solving skills</li><li>Build effective working relationships with internal teams to ensure clear communication and timely delivery of client requirements</li><li>Serve as a <strong>key point of contact for clients</strong>, ensuring service delivery meets agreed expectations and commitments</li><li>Support and contribute to <strong>client audits</strong>, including pre‑audit preparation, audit participation, and post‑audit reviews</li><li>Actively contribute to a <strong>culture of continuous improvement</strong> by identifying and implementing process enhancements</li><li>Undertake other reasonable duties as required by management</li></ul><h3><strong>About You</strong></h3><ul><li>Previous experience in <strong>bank account reconciliation</strong>, financial administration, or a similar finance role</li><li>Strong <strong>analytical skills</strong> with excellent attention to detail</li><li>Confident communicator, comfortable engaging with both internal stakeholders and external clients</li><li>Highly organised with the ability to manage multiple priorities effectively</li><li>Proactive mindset with a genuine interest in improving processes and controls</li></ul><p>Please contact myself for further information </p><p></p><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuODk2MTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
