<p><strong>Customer Service Administrator</strong><br /> <strong>Salary:</strong> £26,000-£28,000 per annum<br /> <strong>Location:</strong> Swindon - Office Based<br /> <strong>Job Type:</strong> Full-time, Permanent</p><p>Robert Half are working with a growing, technology-led organisation to recruit a Customer Service Representative. This is an excellent opportunity to join a dynamic and expanding business with a strong focus on delivering outstanding customer experiences.</p><p><strong>The Role</strong></p><p>As a Customer Service Administrator, you will play a key role in supporting customers across multiple communication channels. This position requires a proactive, highly organised individual who is comfortable managing several processes at once and prioritising effectively in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Respond promptly and professionally to customer enquiries via phone, email and other channels.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer issues and complaints efficiently, ensuring a positive outcome.</li><li>Process orders, returns and exchanges accurately.</li><li>Maintain and update customer records within internal systems.</li><li>Liaise with internal departments to ensure seamless service delivery.</li><li>Identify opportunities to improve processes and enhance the customer journey.</li><li>Work towards individual and team performance targets.</li></ul><p><strong>About You</strong></p><ul><li>Previous experience in a customer service role, ideally within a fast-paced environment.</li><li>An excellent communicator with strong verbal and written skills.</li><li>Proactive and solutions-focused, with strong problem-solving abilities.</li><li>Highly organised, with the ability to manage multiple tasks and prioritise effectively.</li><li>Tech savvy and confident using a range of systems.</li><li>Experience using an ERP system and Microsoft Outlook is desirable.</li><li>A strong team player with a positive, professional approach.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary of £26,000-£28,000 per annum.</li><li>Opportunities for professional development within a growing company.</li><li>Supportive and collaborative working environment.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjk0MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h2 data-start="262" data-section-id="15rtqmj" data-end="317">Financial Controller </h2><p data-end="442" data-start="318"><strong data-end="331" data-start="318">Location:</strong> Bristol (Hybrid)<br data-start="348" / data-end="351"> <strong data-end="362" data-start="351">Salary:</strong> £80,000-£85,000 plus generous bonus</p><h3 data-end="470" data-start="449" data-section-id="dmr0na">The Opportunity</h3><p data-end="654" data-start="471">Robert Half is partnering with a <strong data-start="530" data-end="583">large, international and purpose-led organisation</strong> to recruit a <strong data-start="597" data-end="651">Financial Controller</strong>.</p><p data-start="656" data-end="836">This is a high-profile role within a complex, multi-entity group operating across the world headquartered in Bristol</p><p data-end="1028" data-start="838">You will play a key role in leading group financial reporting, managing global audits, and partnering with senior stakeholders to drive financial control and insight across the organisation.</p><p data-start="838" data-end="1028"> </p><p data-end="1028" data-start="838"><strong>Key Responsibilities</strong></p><p data-end="1100" data-start="1063"><strong data-end="1100" data-start="1063">Group Financial Reporting & Audit</strong></p><ul data-end="1479" data-start="1101"><li data-section-id="1few9m3" data-start="1101" data-end="1205">Lead the preparation of consolidated group financial statements across UK and international entities</li><li data-section-id="q10473" data-start="1206" data-end="1305">Own the year-end and interim audit process, acting as the primary contact for external auditors</li><li data-end="1388" data-start="1306" data-section-id="eebpcb">Ensure compliance with relevant accounting standards and regulatory frameworks</li><li data-start="1389" data-section-id="19eesux" data-end="1479">Manage month-end close processes, ensuring timely and accurate balance sheet reporting</li></ul><p data-start="1481" data-end="1524"><strong data-end="1524" data-start="1481">Financial Control & Process Improvement</strong></p><ul data-end="1785" data-start="1525"><li data-end="1608" data-start="1525" data-section-id="d5tacd">Maintain robust financial controls and governance across multiple jurisdictions</li><li data-section-id="ttbghj" data-start="1609" data-end="1715">Drive continuous improvement in finance processes, systems, and reporting (including ERP optimisation)</li><li data-section-id="kobxs2" data-start="1716" data-end="1785">Manage relationships with external service providers and advisors</li></ul><p data-end="1820" data-start="1787"><strong data-start="1787" data-end="1820">Business Partnering & Insight</strong></p><ul data-start="1821" data-end="2075"><li data-section-id="j4cyx3" data-start="1821" data-end="1917">Provide technical accounting guidance to senior stakeholders, including executive leadership</li><li data-section-id="bctxrn" data-start="1918" data-end="1993">Support financial planning, forecasting, and working capital management</li><li data-end="2075" data-start="1994" data-section-id="axhe2q">Deliver clear, concise financial insights to inform strategic decision-making</li></ul><p data-start="2077" data-end="2097"><strong data-start="2077" data-end="2097">Specialist Areas</strong></p><ul data-start="2098" data-end="2219"><li data-section-id="74ew0g" data-start="2098" data-end="2156">Oversee accounting for investments and pension schemes</li><li data-end="2219" data-start="2157" data-section-id="1qpllqu">Support group-wide insurance processes and risk management</li></ul><h3 data-end="2241" data-start="2226" data-section-id="1aojag"> </h3><h3 data-section-id="1aojag" data-start="2226" data-end="2241">About You</h3><p data-end="2379" data-start="2243">We are looking for a technically strong and commercially aware finance professional who thrives in a complex, international environment.</p><p data-start="2381" data-end="2395"><strong data-end="2395" data-start="2381">Essential:</strong></p><ul data-end="2719" data-start="2396"><li data-start="2396" data-section-id="ywinux" data-end="2470">ACA / ACCA / CIMA qualified with significant post-qualified experience</li><li data-end="2531" data-start="2471" data-section-id="8bq970">Strong background in group financial reporting and audit</li><li data-end="2601" data-section-id="1k0f7dw" data-start="2532">Experience operating in multi-entity, international organisations</li><li data-end="2647" data-start="2602" data-section-id="1y6qc3m">Up-to-date technical accounting knowledge</li><li data-section-id="t9sjbr" data-start="2648" data-end="2719">Proven ability to manage audits and engage with senior stakeholders</li></ul><p> </p><p><strong>For the right person the client is offering a very competitive:</strong></p><p><strong>£80,000 - £85,000 plus generous bonus and above average remote working policy</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VG9tLk1vcmdhbi4wMTQyMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
