36 results for Integration jobs

HR Business Partner

City of London, London
remote
Contract
400 - 500 GBP / Daily
Role:Our client is looking to recruit an immediate, Senior HRBP for a 6 month Temp to perm role. In this role you will be responsible for the following duties: <ul><li>Partner with Managing Director and the TSE Management Team to ensure compliance with Global and Regional HR policies and best practices</li><li>Build strong relationships with UK people managers and hold regular check-ins to provide support and guidance on people-related issues. Advise on appropriate solutions, ensuring a consistent approach of policies and practices, while also supporting the successful integration of new hires.</li><li>Act as trainer and support for Managers on performance management best practices. Provide coaching and guidance for Annual alignment discussions, Introductory reviews, Semi Annual Performance Evaluations and other processes required by the Company, evangelising the global Matrix and Framework to ensure fairness and consistency in rewards, recognition and growth opportunities</li><li>Partner with managers in other regions, as needed, to provide guidance and support, and to harmonise HR practices and approaches across the business</li><li>Although not a direct reporting line, this role supports and assists the India HR Business Partner by providing counsel and guidance aligned with global HR policies, standards, and best practices.</li><li>Establish regular touch-points with the India HRBP to review ongoing employee matters, share insights, and help ensure consistent application of company policies and processes across regions.</li><li>Serve as a key liaison between the India HRBP and U.S. Home Office HR, helping bridge time zone gaps and facilitating timely communication, escalation, and decision-making when needed.</li><li>Manage the local on-boarding process and ensure new hires are effectively integrated into the company and conduct induction sessions for regional hires.</li><li>Record/request all employee changes (manager, title or department changes, pay rises, promotions, terminations) in tracker and HRIS</li><li>Process 90 day probationary letters as applicable</li><li>Process and file all necessary paperwork/forms as it relates to on boarding (including right to work process, benefits enrolment, etc), probationary period reviews and off boarding</li><li>Ensure employee's compliance with mandatory tasks in the HRIS system, including time off requests</li><li>Liaise with Finance to ensure payroll trackers are updated to ensure any necessary adjustments are captured</li></ul>Profile:The successful temp to perm, HRBP will have at least 6+ years experience working within experience and demonstrated success in an HR Business Partner or Generalist capacity, preferably in a start up environment. You must be either immediate or on a 1 week notice to be considered for this role. Client:Our client is a London-based tech company. You will work 3 days per week from their office and 2 days Salary & Benefits:This immediate, temp to perm HRBP role will be paying circa £300 - £500 per day. This is dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjQwODMwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-04-08T10:34:23Z

Financial Controller

London, London
remote
Permanent
70000 - 80000 GBP / Yearly
Will Trevor at Robert Half is partnering with a SaaS client in Kent, hiring a Financial Controller.Role Responsibilities:<ul><li>Manage month-end and year-end closing processes.</li><li>Group consolidation delivery.</li><li>Fixed asset accounting management.</li><li>Prepare and analyse financial statements.</li><li>Ensure compliance with accounting standards and regulations.</li><li>Manage multi-entity and multi-currency accounting.</li><li>Oversee acquisition accounting and integration.</li><li>Manage intercompany transactions.</li><li>Prepare statutory reports.</li><li>Develop and maintain internal controls.</li><li>Manage and mentor accounting staff.</li></ul>What We're Looking For:<ul><li>ACA, ACCA, CIMA Qualified.</li><li>Relevant industry experience, (SaaS, Infrastructure, Tech)</li><li>Experience with financial due diligence, debt funding and recurring revenue analysis.</li><li>Proficiency in financial modelling and analysis techniques.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5UcmV2b3IuNTQ0ODguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-19T18:16:15Z

FP&A

Leeds, West Yorkshire
remote
Temporary
250 - 400 GBP / Daily
Robert Half are supporting a world-renowned, independent professional services group. This organisation is recognised for their leadership in programme and project management, cost management, and consulting for blue-chip clients. Due to a period of massive growth they are now seeking interim support to help while new systems and processes are embedded.Having made some recent business changes, the team is now positioned for transformative growth.Role Purpose Join a high-performing team as Interim FP&A team member during a business-critical integration period. You will be involved in consolidated management financial planning and analysis, enabling continued excellence, ensuring robust controls, and delivering timely, actionable financial insights.Key Responsibilities:<ul><li>End-to-end delivery of consolidated management reporting and related analysis on a periodic basis</li><li>Consolidated forecasting and budget preparation for the newly combined global business</li><li>Regional and cost centre analysis of actuals and forecasts, performing fluctuation and variance analysis</li><li>Key client and sector reporting, presenting complex data in a clear, insightful format</li><li>Preparation of board and committee packs to high standards under tight deadlines</li><li>Responding to ad-hoc analysis and reporting requests from senior leadership</li><li>Building relationships across the business, particularly with regional finance controllers</li><li>Upholding the highest standards of integrity and compliance with company values and relevant accounting standards</li></ul>Key Requirements:<ul><li>Qualified accountant (with up-to-date accreditation and experience)</li><li>Proven ability to communicate</li><li>Able to thrive in a fast-paced, dynamic, and changing environment</li><li>Superb adaptability and resilience to new challenges</li><li>Advanced Excel skills required</li><li>Strong experience in international, blue-chip or complex organisations desirable</li></ul>Why consider this interim opportunity?<ul><li>Be a key player in a global transformation within a market-leading organisation</li><li>Work alongside a highly capable team with a reputation for excellence and delivery</li><li>Gain exposure to world-class clients, stakeholders, and industry best practices</li><li>Discover future interim or long-term opportunities with the team</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi43MTUzNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-03T16:26:32Z

Financial Systems Analyst

Cirencester, Gloucestershire
remote
Temporary
270.00 - 275.00 GBP / Daily
Robert Half are looking for a Finance Systems Analyst to support the implementation of a finance ERP system by analysing current finance processes, defining business requirements, and helping design future-state processes aligned to ERP best practice.Based near Cirencester, with hybrid working.* Process Analysis & Mapping Lead workshops to document as-is finance processes (AP, AR, GL, month-end, reporting, etc.). Identify inefficiencies, control gaps, and improvement opportunities. Produce clear, visual process maps and supporting documentation.* Requirements & Solution Design Translate business needs into clear ERP requirements and design specifications. Perform gap analysis between current processes and ERP functionality. Support customisation, reporting, and analytics requirements.* To-Be Process Design o Work with ERP vendors/partners to define future-state processes. Align processes, controls, roles, and approvals to ERP best practice where possible. Identify required changes to policies, access, and operating model.* Project & Delivery Support o Contribute to process documentation, RACI, SOPs, and procedure guides. Support data readiness, cleansing, mapping, and migration activities. Assist with UAT planning and execution, training materials, and cutover activities. Track issues, actions, and decisions for finance-related workstreams.* Integration & Data Flow Support definition of system integrations, data mappings, and interfaces with other business systems. Ensure solution designs meet business and architectural requirements.* Stakeholder Engagement Act as a bridge between finance, IT, and implementation partners. Present findings and recommendations clearly to both technical and non-technical stakeholders.Essential Skills & Experience* Proven experience as a Business Analyst on ERP or finance system implementations.* Strong understanding of core finance processes.* Expertise in process mapping, requirements gathering, and documentation.* Confident facilitator with strong stakeholder management skills.* Clear written, visual, and verbal communication. * Experience with ERP platforms (e.g. Business Central, Dynamics, NetSuite, SAP, Sage).* Exposure to data migration, UAT, and change management. Key Deliverables* As-is and to-be process maps.* Business requirements catalogue and gap analysis.* ERP solution and customisation specifications.* UAT scenarios, SOPs, training inputs, and RACI documentation.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci43NjAzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-06T13:56:24Z

Finance Manager

Slough, Berkshire
remote
Permanent
60000 - 75000 GBP / Yearly
JOB TITLE: Senior Finance Manager DEPARTMENT: Finance LOCATION: United Kingdom (Hybrid) REPORTS TO: Director of Finance (UK)<h3 data-start="189" data-end="210">A. ROLE PURPOSE</h3>The Senior Finance Manager will support the Director of Finance, deputising where required and ensuring effective management of finance, accounting, and tax matters. The role acts as a key business partner, providing strategic financial support to the UK leadership team.<h3 data-start="489" data-end="518">B. KEY RESPONSIBILITIES</h3><ul data-end="1383" data-start="519"><li data-end="599" data-start="519">Support daily accounting and month-, quarter-, and year-end close processes.</li><li data-start="600" data-end="690">Lead budgets, long-range plans, and rolling forecasts; own management reporting (MIS).</li><li data-end="774" data-start="691">Deliver insightful reporting, ad-hoc analysis, and portfolio-level P&L reviews.</li><li data-end="851" data-start="775">Support business cases, financial modelling, and commercial initiatives.</li><li data-start="852" data-end="925">Manage intercompany and related-party reporting with shared services.</li><li data-start="926" data-end="1017">Support supply chain finance processes, including inventory and efficiency forecasting.</li><li data-end="1090" data-start="1018">Assist with corporation tax and transfer pricing alongside advisors.</li><li data-start="1091" data-end="1158">Prepare cash flow forecasts and advise on funding requirements.</li><li data-end="1237" data-start="1159">Complete balance sheet reconciliations (leases, accruals, tax provisions).</li><li data-end="1305" data-start="1238">Maintain strong financial controls and support audit processes.</li><li data-end="1383" data-start="1306">Contribute to integration and continuous process improvement initiatives.</li></ul><h3 data-start="1390" data-end="1419">C. PERSON SPECIFICATION</h3><ul data-start="1420" data-end="1758"><li data-end="1473" data-start="1420">Audit Trained ACA or ACCA qualified with 2-3 years' PQE.</li><li data-start="1474" data-end="1558">Strong analytical skills with advanced Excel and ERP experience (SAP desirable).</li><li data-end="1621" data-start="1559">Excellent communication and stakeholder management skills.</li><li data-end="1690" data-start="1622">Proactive, resilient, and adaptable in a fast-paced environment.</li><li data-end="1758" data-start="1691">Experience in a regulated or manufacturing sector advantageous.</li></ul><h3 data-start="1765" data-end="1788">CORE COMPETENCIES</h3>Strategic thinking, innovation, customer focus, talent development, results orientation, process excellence, collaboration, and stakeholder management.<h3 data-end="1977" data-start="1949">ADDITIONAL INFORMATION</h3>Some UK and international travel may be required.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNDE1NTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-02T13:06:09Z

Finance Manager

City of London, London
remote
Permanent
60000 - 70000 GBP / Yearly
The Finance Manager is responsible for the day to day running the Management Accountants, AP & AR functions. This role is to support the FD to drive operational performance and efficiency by ensuring compliance with regulations with robust financial controls coupled with continuous process development. The role provides commercial financial support across four distinct revenue streams and multiple international operations, supporting data driven decision making by our business leaders.Duties of Role:Team Leadership<ul><li>Manage and develop finance team members.</li><li>Ensure clear segregation of duties.</li><li>Establish performance metrics and development plans.</li><li>Promote a culture of accountability and continuous improvement</li></ul>Financial Reporting & Control<ul><li>Prepare monthly management accounts with consolidated group reporting within the agreed timetable</li><li>Deliver revenue stream reporting with profitability analysis.</li><li>Maintain strong internal controls, including balance sheet reconciliations</li><li>Oversee intercompany accounting, eliminations, and reconciliations.</li><li>Coordinate international tax compliance with advisors and submissions are made within the agreed timetable</li></ul> Revenue & Margin Management (4 Distinct Revenue Streams)<ul><li>Develop detailed margin analysis per revenue stream.</li><li>Partner with Divisional Heads to monitor performance against budget.</li><li>Identify revenue recognition risks and ensure appropriate accounting treatment.</li><li>Provide cost allocation models across revenue streams.</li><li>Analyse pricing structures and contribution margins.</li></ul>Budgeting, Forecasting & Commercial Finance<ul><li>Support the annual budgeting process across all revenue streams.</li><li>Provide scenario modelling and financial sensitivity analysis to General Managers</li><li>Support business cases for investment decisions and capital expenditure</li><li>Deliver KPI dashboards and executive reporting packs.</li></ul>Systems & Process Improvement<ul><li>Maintain integrity of ERP/finance systems</li><li>Implement process improvements to enhance operational and reporting efficiency.</li><li>Develop automation in reporting and financial controls.</li><li>Support integration of new revenue streams.</li></ul>Education: <ul><li>ACA / ACCA / CIMA qualified.</li><li>5+ years' experience in a multi-entity SME or international environment.</li><li>Strong technical knowledge of FRS 102.</li><li>Experience with multi-currency accounting and intercompany transactions.</li><li>Advanced Excel and financial modelling skills.</li></ul>Desirable:<ul><li>Experience in a group consolidation environment.</li><li>Exposure to multi -currency, multi entity operations</li><li>Experience implementing financial systems and processes.</li><li>Experience in managing individuals at different stages of their career development</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5UcmV2b3IuNzk3NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-02-26T10:23:19Z

Systems Accountant Elite 3E

Cardiff, Cardiff
remote
Permanent
55000 - 90000 GBP / Yearly
Robert Half Talent Solutions are currently working with an organisation in the legal sector for a permanent Financial Systems Accountant with expertise in Elite 3E Practice You will act as the functional owner of the Elite 3E Practice Management System, ensuring its integrity, optimisation and effective use across the firm.This role will provide end-to-end functional ownership of 3E, ensure financial data integrity and regulatory compliance, lead system optimisation post go-live, and act as the bridge between Finance, IT and external suppliers.Ownership will extend to additional best in class integrations with 3E such as InTapp and CRM systems. System Ownership & Governance<ul><li>Act as the named functional owner of Elite 3E.</li><li>Maintain documented control over core financial data structures (clients, matters, rates, billing settings).</li><li>Own systems integrations.</li><li>Ensure integrity of WIP, AR, AP and GL configuration.</li><li>Oversee access controls in collaboration with IT.</li><li>Support audit and regulatory requirements, including SRA Accounts Rules.</li></ul>B. BAU & Support Oversight<ul><li>Own the day-to-day 3E support model.</li><li>Ensure clear triage between functional and technical issues.</li><li>Provide second/third-line support on complex matters.</li></ul>C. Optimisation & Continuous Improvement<ul><li>Identify and implement process improvements within 3E.</li><li>Reduce manual workarounds and improve efficiency.</li><li>Lead annual rate update process.</li><li>Improve reporting capability and data quality.</li><li>Support BI development and validation.</li></ul>D. Change & Project Leadership<ul><li>Lead functional design for enhancements and upgrades.</li><li>Chair a 3E change advisory board including impact assessment and comms.</li><li>Manage 3E releases and regression testing.</li><li>Maintain and continuously improve a 3E test pack (core, custom, integrations).</li><li>Assess system impact of firm initiatives.</li><li>Work with IT on integration changes.</li></ul> Required ExperienceEssential:<ul><li>Direct experience implementing, running and optimising Elite 3E.</li></ul> Salary to £90,000. Remote working with occasional travel to Cardiff Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjAxNTI5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-03-09T17:55:01Z

Finance Business Analyst

Cirencester, Gloucestershire
remote
Contract
400 - 410 GBP / Daily
Robert Half are currently recruiting for a 6 month contract, Finance Business Analyst for a fantastic business in Wiltshire. You will be required to work onsite 1 day per week. The role will be to support the implementation of a finance ERP system by analysing current finance processes, defining business requirements, and helping design future-state processes aligned to ERP best practice.Core Responsibilities<ul><li>Process Analysis & Mapping</li><ul><li>Lead workshops to document as-is finance processes (AP, AR, GL, month-end, reporting, etc.).</li><li>Identify inefficiencies, control gaps, and improvement opportunities.</li><li>Produce clear, visual process maps and supporting documentation.</li></ul><li>Requirements & Solution Design</li><ul><li>Translate business needs into clear ERP requirements and design specifications.</li><li>Perform gap analysis between current processes and ERP functionality.</li><li>Support customisation, reporting, and analytics requirements.</li></ul><li>To-Be Process Design</li><ul><li>Work with ERP vendors/partners to define future-state processes.</li><li>Align processes, controls, roles, and approvals to ERP best practice where possible.</li><li>Identify required changes to policies, access, and operating model.</li></ul><li>Project & Delivery Support</li><ul><li>Contribute to process documentation, RACI, SOPs, and procedure guides.</li><li>Support data readiness, cleansing, mapping, and migration activities.</li><li>Assist with UAT planning and execution, training materials, and cutover activities.</li><li>Track issues, actions, and decisions for finance-related workstreams.</li></ul><li>Integration & Data Flow</li><ul><li>Support definition of system integrations, data mappings, and interfaces with other business systems.</li><li>Ensure solution designs meet business and architectural requirements.</li></ul><li>Stakeholder Engagement</li><ul><li>Act as a bridge between finance, IT, and implementation partners.</li><li>Present findings and recommendations clearly to both technical and non-technical stakeholders.</li></ul></ul>Essential Skills & Experience<ul><li>Proven experience as a Business Analyst on ERP or finance system implementations.</li><li>Strong understanding of core finance processes.</li><li>Expertise in process mapping, requirements gathering, and documentation.</li><li>Confident facilitator with strong stakeholder management skills.</li><li>Clear written, visual, and verbal communication.</li></ul>Desirable<ul><li>Experience with ERP platforms (e.g. Business Central, Dynamics, NetSuite, SAP, Sage).</li><li>Exposure to data migration, UAT, and change management.</li></ul>Key Deliverables<ul><li>As-is and to-be process maps.</li><li>Business requirements catalogue and gap analysis.</li><li>ERP solution and customisation specifications.</li><li>UAT scenarios, SOPs, training inputs, and RACI documentation.</li></ul>If you are immediately available then please apply to this advert or call 01793 571 900 and ask for Thamina. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dGhhbWluYS5zYWxhbS40MTM5NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-02-25T11:05:18Z

Payments Clerk

Leicester, Leicestershire
remote
Temporary
30000 - 32000 GBP / Yearly
A business in Leicester is looking for an experienced, hands‑on Payments Clerk to support them on an interim basis for approximately three months. This role is ideal for someone confident working independently in a fast‑paced environment with strong attention to detail and solid experience across payment processes, reconciliations and general finance administration.<h2>Key Responsibilities</h2><h3>Payments & Transaction Processing</h3><ul><li>Manage and support incident resolution across payment platforms.</li><li>Oversee travel and expense processing, ensuring accuracy and compliance with policy.</li><li>Administer company credit card transactions, including reconciliations and follow‑ups.</li><li>Complete expense reconciliations and ensure timely submission and approval cycles.</li></ul><ul><li>Assist with month‑end tasks, including data checks, reconciliations and reporting.</li><li>Produce regular and ad-hoc reports using Excel or Google Sheets, ensuring clarity and accuracy.</li></ul><ul><li>Support new store setups, including creation of new merchant codes.</li><li>Be the point of contact for onboarding new payment platforms and ensuring smooth integration.</li><li>Handle chargebacks, including investigation, documentation and timely resolution.</li></ul><h2>Skills & Experience Required</h2><ul><li>Experience in a payments, transactional finance or expense‑processing role.</li><li>Strong reconciliation skills and high attention to detail.</li><li>Confident using Excel and/or Google Sheets.</li><li>Ability to work independently and manage multiple priorities.</li><li>Clear communication skills, both written and verbal.</li><li>Comfortable working fully on‑site in Leicester, 5 days per week.</li></ul><h2>What's on Offer</h2><ul><li>Immediate‑start interim contract.</li><li>Varied role with ownership across payments, reconciliations and operational support.</li><li>Opportunity to add value quickly in a busy, fast‑moving environment.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4wNjQ1MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-19T15:53:11Z

IT Incident and Problem Manager

Newport, Newport
remote
Permanent
60000 - 62500 GBP / Yearly
<h3 data-end="128" data-start="65" data-section-id="xgne6g">Incident and Problem Manager (Information Technology)</h3><h3 data-end="148" data-section-id="1dl56dh" data-start="130">Overview</h3>Our client sits within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment. <h3 data-end="169" data-section-id="cr3u3g" data-start="129">Governance & SLA Management</h3>Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.<h3 data-end="455" data-start="412" data-section-id="9s5edi">Incident Management Leadership</h3>Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.<h3 data-section-id="wz17as" data-start="631" data-end="686">Problem Management & Root Cause Excellence</h3>Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.<h3 data-start="861" data-section-id="8ju43f" data-end="913">Vendor & Partner Performance Management</h3>Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.<h3 data-start="1095" data-section-id="puuog2" data-end="1153">Continuous Improvement & Service Optimization</h3>Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.<h3 data-end="1380" data-start="1327" data-section-id="64tba7">Team Leadership & Capability Development</h3>Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.<h3 data-end="1605" data-section-id="1f6av6t" data-start="1545">Stakeholder Collaboration & Service Integration</h3>Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.<h3 data-end="1837" data-start="1780" data-section-id="1fx33tp">Reporting, Communication & Tooling Expertise</h3>Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.<h3 data-section-id="1lerpjn" data-start="2134" data-end="2166"> </h3><h3 data-end="119" data-section-id="d5l8tf" data-start="78">Qualifications & Accreditations</h3><ul data-end="795" data-start="120"><li data-end="246" data-section-id="1y9xgsk" data-start="120">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-start="247" data-section-id="1r5so0k" data-end="371">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-section-id="1rr6llk" data-start="372" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-end="694" data-section-id="amlqec" data-start="571">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-section-id="1ax2jyb" data-start="695" data-end="795">ITIL 4 Practitioner</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45NzQ3NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-10T15:02:54Z

Senior QA Engineer (Innovative TechFirm!)

London, London
remote
Permanent
55000 - 60000 GBP / Yearly
Are you a solutions-focused Senior QA Engineer with strong experience in Selenium, Java, C#, or Python? Do you want to be part of an ambitious, innovative company experiencing rapid growth? This organisation grew headcount by 35% last year and has major plans for 2026/2027.This role is based in WEST LONDONTHIS IS A NUMBER 1 Role in the Software Dev team and offers a Senior QA Engineer full influence to drive the platform and company forward. This is a well-established global business with a modern tech culture, offering the chance to work on large greenfield projects and make a real impact from day one.<h2 data-end="587" data-start="571">Why This Role</h2><ul data-start="588" data-end="789"><li data-start="588" data-end="628">Work on major greenfield initiatives</li><li data-end="675" data-start="629">Join a company making a genuine difference</li><li data-end="730" data-start="676">Strong career progression in a fast-growing sector</li><li data-end="789" data-start="731">Hybrid: 3 days in the West London HQ, 2 days from home</li></ul><h2 data-start="791" data-end="823">What the Hiring Manager Wants</h2>Someone who:<ul data-start="837" data-end="1072"><li data-end="867" data-start="837">Can hit the ground running</li><li data-start="868" data-end="930">Has strong manual and automation experience (BDD required)</li><li data-start="931" data-end="981">Can work effectively in a small, hands-on team</li><li data-end="1021" data-start="982">Communicates well with stakeholders</li><li data-start="1022" data-end="1072">Enjoys problem-solving and improving processes</li></ul><h2 data-end="1091" data-start="1074">About the Role</h2>This is a NUMBER 1 role in the QA Team and you will be working on a market-leading global analytics platform. The role is around 50% Manuel and 50% automation with a mix of UI and API testing.<h2 data-end="1271" data-start="1248">Key Responsibilities</h2><ul data-end="1591" data-start="1272"><li data-start="1272" data-end="1338">Define acceptance criteria and embed quality early in the SDLC</li><li data-end="1402" data-start="1339">Perform exploratory and automated testing across API and UI</li><li data-end="1450" data-start="1403">Build and maintain automated test scenarios</li><li data-start="1451" data-end="1484">Create and manage bug reports</li><li data-start="1485" data-end="1538">Support unit, integration, and end-to-end testing</li><li data-start="1539" data-end="1591">Work with deployment teams and resolve CI issues</li></ul><h2 data-start="1593" data-end="1608">Requirements</h2><ul data-end="1801" data-start="1609"><li data-start="1609" data-end="1650">8+ years' experience in QA Automation</li><li data-end="1690" data-start="1651">Strong manual and automation skills</li><li data-start="1691" data-end="1728">Experience in Python, Java, or C#</li><li data-end="1764" data-start="1729">UI and API automation knowledge</li><li data-start="1765" data-end="1801">Cross-functional team experience</li></ul><h2 data-start="1803" data-end="1814">Benefits</h2><ul data-end="1939" data-start="1815"><li data-end="1834" data-start="1815">25 days holiday</li><li data-start="1835" data-end="1848">10% bonus</li><li data-end="1871" data-start="1849">Private healthcare</li><li data-start="1872" data-end="1883">Pension</li><li data-end="1906" data-start="1884">Training allowance</li><li data-end="1939" data-start="1907">Enhanced holiday entitlement</li></ul><h2 data-start="1941" data-end="1961">Interview Process</h2>Two stages on Zoom. No test. Quick turnaround.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS45MzEzMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-01T08:06:33Z