<p><strong>Claims Complaints Handler - 100% Remote </strong>-<strong> Motor and Property Insurance </strong></p><p><strong>6 month contract - £17-£18 p/hour DOE</strong></p><p>Robert Half are working with a leading client and require an Claims Complaints Handler with a track record of working within Motor and Property Claims. <strong>This is a fully remote role on an initial 6 month contract.</strong></p><p><strong>Prior demonstrable Motor and Property Claims experience is required and candidates without this will not be considered</strong></p><h1>Requirements</h1><ul><li>Proven experience in handling complaints in the insurance industry - Motor and Property</li><li>Familiarity with regulatory requirements and compliance in the insurance industry.</li><li>Strong understanding of motor and property insurance claims.</li><li>Exceptional communication and interpersonal skills.</li><li>Strong analytical and problem-solving abilities.</li><li>Ability to work under pressure and meet tight deadlines.</li><li>Attention to detail and high level of accuracy.</li><li>Proficiency in using relevant software and technology.</li></ul><h1>Key Responsibilities</h1><ul><li>Complaint Management: Handle customer complaints regarding motor and property insurance claims</li><li>Investigation: Investigate and assess the validity of complaints by reviewing relevant documents, policies, and claim details to gather all necessary information.</li><li>Thorough Investigation: Conduct thorough investigations into complaints, including reviewing claim files, policy documents, correspondence, and any other relevant materials.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjcwODI5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-end="651" data-start="319">Robert Half are working in exclusive partnership with a well-established and growing business based in Shrewsbury, who are looking to appoint an experienced Part-Time Bookkeeper. While the role is office-based in Shrewsbury, the client is fully supportive of remote working, offering flexibility for the right candidate.</p><p data-end="837" data-start="653">This is an excellent opportunity for a self-sufficient Bookkeeper who enjoys taking ownership of the day-to-day finance function and has strong experience producing final accounts.</p><h3 data-end="864" data-start="839">Key Responsibilities:</h3><ul data-end="1267" data-start="865"><li data-end="917" data-start="865"><p data-end="917" data-start="867">Full responsibility for the bookkeeping function</p></li><li data-end="992" data-start="918"><p data-start="920" data-end="992">Preparation of final accounts up to trial balance / year-end stage</p></li><li data-start="993" data-end="1055"><p data-end="1055" data-start="995">Maintaining accurate financial records and reconciliations</p></li><li data-end="1116" data-start="1056"><p data-end="1116" data-start="1058">Bank, balance sheet, and control account reconciliations</p></li><li data-end="1147" data-start="1117"><p data-end="1147" data-start="1119">VAT returns and compliance</p></li><li data-start="1148" data-end="1198"><p data-end="1198" data-start="1150">Liaising with external accountants as required</p></li><li data-start="1199" data-end="1267"><p data-start="1201" data-end="1267">Using Xero for day-to-day financial management and reporting</p></li></ul><h3 data-end="1290" data-start="1269">Key Requirements:</h3><ul data-start="1291" data-end="1599"><li data-start="1291" data-end="1373"><p data-start="1293" data-end="1373">Proven experience in a Bookkeeping role, ideally within an SME environment</p></li><li data-start="1374" data-end="1420"><p data-end="1420" data-start="1376">Final accounts experience is essential</p></li><li data-start="1421" data-end="1473"><p data-start="1423" data-end="1473">Strong working knowledge of Xero (essential)</p></li><li data-end="1535" data-start="1474"><p data-start="1476" data-end="1535">High attention to detail and strong organisational skills</p></li><li data-end="1599" data-start="1536"><p data-start="1538" data-end="1599">Ability to work independently and manage deadlines remotely</p></li></ul><h3 data-start="1601" data-end="1621">What's on Offer:</h3><ul data-end="1833" data-start="1622"><li data-end="1680" data-start="1622"><p data-start="1624" data-end="1680">Fully remote working with flexibility around hours</p></li><li data-start="1681" data-end="1727"><p data-start="1683" data-end="1727">Part-time role ideal for work-life balance</p></li><li data-start="1728" data-end="1780"><p data-start="1730" data-end="1780">Supportive and professional business environment</p></li><li data-start="1781" data-end="1833"><p data-end="1833" data-start="1783">Long-term opportunity with a stable organisation</p></li></ul><p data-start="1835" data-end="2119">Robert Half are proud to be partnering with this client and will manage the recruitment process from initial application through to offer stage. If you are an experienced Bookkeeper looking for a flexible, remote, part-time opportunity, we would be keen to discuss this role with you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS41NDE2My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="297" data-end="645">We are seeking a detail-oriented Revenue Recognition professional to support accurate and compliant revenue accounting in line with applicable accounting standards (IFRS 15 / UK GAAP). The role will work closely with Finance, Sales, Commercial, and Billing teams to ensure revenue is recognised correctly, on time, and supported by robust controls.</p><p data-start="647" data-end="785">This position is based in Solihull with a hybrid working arrangement, offering a mix of office-based collaboration and remote flexibility.</p><h3 data-start="787" data-end="813">Key Responsibilities</h3><ul data-start="814" data-end="1632"><li data-end="919" data-start="814"><p data-start="816" data-end="919">Review customer contracts to determine appropriate revenue recognition treatment in line with IFRS 15</p></li><li data-end="999" data-start="920"><p data-start="922" data-end="999">Prepare and post revenue-related journal entries, accruals, and adjustments</p></li><li data-start="1000" data-end="1080"><p data-end="1080" data-start="1002">Ensure revenue is recognised accurately and in the correct accounting period</p></li><li data-end="1151" data-start="1081"><p data-end="1151" data-start="1083">Support month-end and year-end close processes relating to revenue</p></li><li data-start="1152" data-end="1208"><p data-start="1154" data-end="1208">Reconcile revenue accounts and investigate variances</p></li><li data-start="1209" data-end="1280"><p data-end="1280" data-start="1211">Maintain revenue recognition schedules and supporting documentation</p></li><li data-end="1364" data-start="1281"><p data-start="1283" data-end="1364">Partner with Commercial, Sales, and Operations teams to resolve revenue queries</p></li><li data-start="1365" data-end="1461"><p data-start="1367" data-end="1461">Support internal and external audits by providing revenue-related analysis and documentation</p></li><li data-end="1553" data-start="1462"><p data-start="1464" data-end="1553">Assist with process improvements, controls, and system enhancements relating to revenue</p></li><li data-start="1554" data-end="1632"><p data-end="1632" data-start="1556">Ensure compliance with internal policies and external accounting standards</p></li></ul><h3 data-end="1659" data-start="1634">Skills & Experience</h3><ul data-start="1660" data-end="2109"><li data-start="1660" data-end="1746"><p data-end="1746" data-start="1662">Experience in a revenue recognition, financial accounting, or similar finance role</p></li><li data-end="1814" data-start="1747"><p data-start="1749" data-end="1814">Good understanding of IFRS 15 and/or UK GAAP revenue principles</p></li><li data-end="1867" data-start="1815"><p data-end="1867" data-start="1817">Strong attention to detail and analytical skills</p></li><li data-start="1868" data-end="1923"><p data-end="1923" data-start="1870">Ability to interpret contracts and commercial terms</p></li><li data-start="1924" data-end="1978"><p data-start="1926" data-end="1978">Comfortable working with finance systems and Excel</p></li><li data-end="2049" data-start="1979"><p data-start="1981" data-end="2049">Strong communication skills and ability to work cross-functionally</p></li><li data-start="2050" data-end="2109"><p data-end="2109" data-start="2052">Ability to manage deadlines in a fast-paced environment</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4wOTU4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="158" data-end="556"><strong>Robert Half are recruiting for an exciting new contract opportunity! This role is fully remote or working from their Solihull offices on a hybrid basis if preferred.</strong> The HR Operations Manager is responsible for the effective day-to-day delivery of HR operational services across the business. This role ensures that core HR processes across the employee lifecycle-including onboarding, payroll coordination, HR systems, employee data, benefits administration, and policy governance-are delivered consistently, efficiently, and in line with regulatory requirements.</p><p data-end="926" data-start="558">Acting as a key link between the People team, Finance, managers, and external partners, the HR Operations Manager drives service excellence, continuous improvement, and operational efficiency. The role also leads the HR Operations team and uses data, systems, and standardised processes to enhance the employee experience and support informed business decision-making.</p><h2 data-start="1418" data-end="1445"><strong data-start="1421" data-end="1445">Key Responsibilities</strong></h2><h3 data-start="1447" data-end="1483">HR Operations & Service Delivery</h3><ul data-start="1484" data-end="2018"><li data-start="1484" data-end="1653"><p data-start="1486" data-end="1653">Lead the delivery of HR operational services across the full employee lifecycle, including onboarding, offboarding, payroll coordination, and employee data management.</p></li><li data-start="1654" data-end="1877"><p data-end="1877" data-start="1656">Act as the primary point of contact for operational HR queries and provide pragmatic advice to managers on employee relations matters, including contractual terms, absence management, policies, and consultation processes.</p></li><li data-start="1878" data-end="2018"><p data-end="2018" data-start="1880">Ensure HR services are delivered consistently and in line with internal governance, employment legislation, and data protection standards.</p></li></ul><h3 data-end="2053" data-start="2020">HR Systems, Data & Compliance</h3><ul data-start="2054" data-end="2513"><li data-start="2054" data-end="2216"><p data-end="2216" data-start="2056">Own and optimise the use of the HRIS (Sage HR), ensuring data accuracy, confidentiality, and compliance with GDPR, employment legislation, and ISO requirements.</p></li><li data-end="2306" data-start="2217"><p data-end="2306" data-start="2219">Maintain ownership of the company's HMRC SMS visa portal and ensure ongoing compliance.</p></li><li data-end="2403" data-start="2307"><p data-end="2403" data-start="2309">Conduct regular audits and quality checks to safeguard the integrity of HR data and processes.</p></li><li data-end="2513" data-start="2404"><p data-end="2513" data-start="2406">Leverage workforce data and insights to support senior leadership decision-making and service improvements.</p></li></ul><h3 data-start="2515" data-end="2554">Leadership & Stakeholder Management</h3><ul data-end="2981" data-start="2555"><li data-start="2555" data-end="2690"><p data-start="2557" data-end="2690">Provide line management and development support to the HR Operations team, promoting a high-performance and customer-focused culture.</p></li><li data-end="2856" data-start="2691"><p data-start="2693" data-end="2856">Build strong, collaborative relationships with People teams, Finance, Payroll, regional HR colleagues, and wider stakeholders to ensure joined-up service delivery.</p></li><li data-start="2857" data-end="2981"><p data-end="2981" data-start="2859">Act as the escalation point for complex or sensitive HR operational issues, resolving them efficiently and professionally.</p></li></ul><h3 data-start="3455" data-end="3484">Change & Project Delivery</h3><ul data-end="3795" data-start="3485"><li data-start="3485" data-end="3594"><p data-start="3487" data-end="3594">Lead and support HR Operations activity related to TUPE transfers, restructures, and redundancy programmes.</p></li><li data-end="3697" data-start="3595"><p data-start="3597" data-end="3697">Partner with overseas HR teams to align operational processes and ensure consistency across regions.</p></li><li data-start="3698" data-end="3795"><p data-start="3700" data-end="3795">Provide cross-coverage for international People Operations during peak periods or annual leave.</p></li></ul><h3 data-end="3823" data-start="3797">Broader People Support</h3><ul data-end="5103" data-start="4211"><li data-end="3989" data-start="3824"><p data-end="3989" data-start="3826">Act as the dedicated HR Advisor for specific business units, supporting recruitment activity, employee relations cases, organisational change, and people planning.</p></li><li data-end="4165" data-start="3990"><p data-start="3992" data-end="4165">Contribute to wider People & Culture initiatives beyond core operations, including learning and development delivery, workplace strategy, engagement, and culture programmes.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xNzIyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
