<p>If you are an experienced IT support specialist, and you have been looking to join a stable, career-minded company, then please read on. This is a chance to join a successful, well-established company in Vancouver. You will work in a central, trendy part of Vancouver, near lots of shops and restaurants and transit.</p><p><br></p><p>In this role, you will take on a wide scope of responsibility, supporting all of the company’s information systems and IT infrastructure. This organization has offices across Canada, and you will be supporting the other offices remotely from Vancouver. This will include workstations, servers, networks, business applications, information security, and more. You will collaborate with one other member of the IT team to provide coverage and support for the industrial operations and back-office users. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p><p><br></p><p><br></p>
We are looking for an experienced IT Support Generalist to join our team in Milton, Ontario. In this role, you will handle a wide range of IT support tasks, from basic troubleshooting to advanced technical issues. This is a long-term contract position requiring on-site work three days a week. If you have a strong background in IT support and a passion for problem-solving, we encourage you to apply.<br><br>Responsibilities:<br>• Provide comprehensive IT support across levels 1 to 3, addressing both hardware and software issues.<br>• Collaborate with internal and external teams to manage and maintain IT devices effectively.<br>• Troubleshoot and resolve technical issues related to desktops, laptops, and peripherals.<br>• Support users in navigating and utilizing Google Workspace applications efficiently.<br>• Ensure timely responses to help desk tickets and maintain accurate documentation.<br>• Configure, deploy, and maintain IT equipment for end-users.<br>• Offer guidance and training to staff on technology best practices.<br>• Monitor and improve IT processes to enhance overall system efficiency.<br>• Maintain a high level of customer service while addressing user inquiries and concerns.
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p>Our client, a Microsoft-focused organization, is undergoing a Windows 11 rollout and is seeking a Bilingual Tier 2 Technical Support Analyst to join their team onsite in Calgary. This short-term contract will support a large-scale device migration and provide hands-on technical support to end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide Tier 2 support via chat, email, and in-person channels</p><p>• Assist with the rollout and manual migration of devices to Windows 11</p><p>• Wipe and reimage Lenovo machines in preparation for deployment</p><p>• Troubleshoot hardware/software issues across Windows 11, Office 365, and other enterprise tools</p><p>• Support user account management and permissions via Active Directory</p><p>• Manage and resolve tickets using Zendesk</p><p>• Collaborate with internal IT teams to ensure smooth transitions during the upgrade</p><p>• Deliver bilingual (English/French) technical support to end users</p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And you will also be involved in the ERP software system and other enterprise applications. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p>If you are an experienced IT support specialist, and you have been looking to join a stable, career-minded company, then please read on. This is a chance to join a successful, well-established industrial company in Burnaby. You will work in a bright, modern office, easily accessible by transit and major transportation routes.</p><p><br></p><p>In this role, you will take on a wide scope of responsibility, supporting all of the company’s information systems and IT infrastructure. This will include workstations, servers, networks, business applications, information security, and more. You will collaborate with two other members of the IT team to provide coverage and support for the industrial operations and back-office users. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p>Our client in <strong>Edmonton </strong>is seeking a proactive and organized <strong>Executive Assistant</strong> to support a Finance Director in a dynamic, fast-paced government environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage complex calendars and schedule meetings for a 30-person branch</li><li>Provide direct admin support, including meeting minutes, travel booking, and expense reporting</li><li>Handle onboarding tasks, access/equipment requests, and IT support follow-ups</li><li>Maintain organized records and archives via SharePoint</li><li>Track action items, support small projects, and assist with financial reconciliations</li><li>Collaborate effectively across teams and with other directors</li></ul><p><br></p>
<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p><strong>THE ROLE:</strong></p><p>We’re seeking a <strong>Senior IT Internal Auditor</strong> to become an integral part of our energetic and forward-thinking Internal Audit team. This role centers on conducting innovative audits in the realms of technology and cybersecurity, ensuring our systems are both strong and secure.</p><p>We're searching for a professional who takes pride in their work and continuously strives to push boundaries. Someone who questions conventional approaches, adapts to change with enthusiasm, and finds joy in collaborating with others.</p><p><strong>WHY THIS ROLE?</strong></p><p><strong> </strong>Are you ready to step into a key position where your expertise in IT and cybersecurity auditing will truly make a difference? Join our vibrant Internal Audit Department as a Senior IT Internal Auditor and be at the forefront of ensuring technological resilience and security within our organization. You will receive:</p><ul><li><strong>Competitive compensation</strong> designed to reward your skills and contributions.</li><li>Comprehensive <strong>flex benefits</strong> to support your health and well-being.</li><li>Access to a <strong>tuition assistance program</strong> to support your learning journey.</li><li><strong>Training and mentorship programs</strong> to sharpen existing skills and develop new ones.</li></ul><p>If you're looking for an opportunity to grow both personally and professionally in an environment that celebrates effort and creativity, this is your place to thrive. <strong>Apply today, don’t delay!</strong></p>
<p><strong>About the Role</strong></p><p>Our client is seeking a Systems Administrator to join their team on a 3-month contract-to-hire basis. This is a fully onsite role based in Prince George, BC, with regular travel to production plants across British Columbia and Alberta. The successful candidate will be responsible for supporting and optimizing a diverse IT environment, ensuring system reliability, security, and performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide hands-on support for IT systems including servers, networks, virtualization, firewalls, and enterprise applications.</li><li>Administer and maintain Windows Server, Microsoft Azure, Active Directory, Office 365, Exchange, SQL Server, SharePoint, and related technologies.</li><li>Configure and troubleshoot Cisco networking equipment (switches, routers, Call Managers) and Checkpoint firewalls.</li><li>Support business continuity and disaster recovery processes, adhering to IT best practices and change control policies.</li><li>Collaborate with 3rd party vendors and support partners to resolve issues.</li><li>Create and maintain documentation, procedures, and training materials for users.</li><li>Communicate effectively with technical and non-technical stakeholders, providing clear updates and recommendations.</li><li>Provide leadership when required, supporting team members and ensuring projects stay on track.</li><li>Stay informed on emerging technologies and identify opportunities to improve IT operations.</li></ul>
<p><strong>We are looking for a skilled Office Manager/Accountant to oversee both bookkeeping and administrative functions in a law firm. This is a 4 days/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Accounting Duties:</strong></p><ul><li>Manage accounts payable/receivable and general ledger entries.</li><li>Prepare monthly financial statements and year-end reports.</li><li>Administer payroll and employee benefits.</li><li>Administer general and professional insurance coverage.</li><li>Reconcile general and trust accounts in compliance with Law Society regulations.</li><li>Monitor cash flow.</li><li>Coordinate with external accountants for audits and tax filings.</li><li>Maintain financial records and internal controls.</li><li>Law Pro Filings</li><li>GST/HST Filings</li><li>Annual Law Society Returns</li><li>Liase with bank, LawPro, Insurance carriers, vendors, etc.</li></ul><p><strong>Office Management Duties:</strong></p><ul><li>Oversee office operations and administrative staff.</li><li>Manage office supplies, vendor relationships, and equipment maintenance.</li><li>Coordinate recruitment, onboarding, and training of staff.</li><li>Ensure data security and consult with IT support.</li></ul><p><strong>Strategic & Leadership Functions:</strong></p><ul><li>Support partners with strategic planning and operational improvements.</li><li>Implement workflow efficiencies and best practices.</li><li>Ensure compliance with legal and professional standards.</li></ul>
We are looking for a highly organized and detail-oriented Office Assistant to join our team on a contract basis in Toronto, Ontario. In this role, you will support day-to-day administrative operations, ensuring smooth coordination of events, logistics, and office functions. If you thrive in a fast-paced environment and enjoy multitasking, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Coordinate deliveries, shipping, and logistics to support photoshoots and events.<br>• Assist with managing guest lists and other event-related administrative tasks.<br>• Provide support with shipments and invoicing, ensuring accuracy and timeliness.<br>• Prepare reports and PowerPoint presentations to assist the Sales team.<br>• Offer administrative support to Sales and Accounting, including drafting and organizing contracts, advertising agreements, and billing documentation.<br>• Monitor and replenish office supplies by placing orders as needed to maintain stock levels.<br>• Perform general administrative tasks, including photocopying, scanning documents, and data entry.<br>• Address inbound calls and provide excellent customer service to internal and external stakeholders.<br>• Support mass mailings and other communication efforts as required.
<p><strong>THE ROLE:</strong> </p><p>Are you an experienced IT leader passionate about driving innovation while maintaining critical systems security? Our client is seeking a dedicated IT & Cybersecurity Team Lead to oversee the efficient operation, security, and development of IT infrastructure. Reporting to the Director of IT and Cybersecurity, this role is pivotal in ensuring high-quality service delivery and operational effectiveness.</p><p>You will play a key role in designing, implementing, managing, and optimizing IT systems—including networks, servers, and cloud-based solutions—while adhering to best practices. Additionally, you will guide team activities, foster professional growth, and manage vendor relationships to ensure the highest levels of service. This is an excellent opportunity to lead strategic initiatives that safeguard information assets and support the company’s ambitious objectives.</p><p><strong>WHY THIS ROLE?</strong></p><p>This position provides the opportunity to lead critical IT and cybersecurity operations at a progressive organization that values innovation, collaboration, and growth. Joining this team means you’ll have a leadership role with the chance to make a significant impact on operational efficiency and cybersecurity. Opportunities for professional development, including exposure to cutting-edge technologies and advanced systems. Competitive compensation and benefits, paired with a supportive leadership structure that prioritizes team success and access to exciting projects with a stable and collaborative team environment. If you’re ready to elevate your career and tackle meaningful challenges in IT and cybersecurity, this role is the perfect stepping stone.</p>
<p>If you are an experienced IT systems administrator, and you have been looking to join a stable, career-minded company, then please read on. This is a chance to join a successful, well-established industrial company in Burnaby. You will work in a bright, modern office, easily accessible by transit and major transportation routes.</p><p><br></p><p>In this role, you will take on a wide scope of responsibility for all of the company’s information systems and IT infrastructure. This will include workstations, servers, networks, business applications, information security, and more. You will collaborate with two other members of the IT team to provide coverage and support for the industrial operations and back-office users. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>We are seeking a part-time <strong>UKG Technical Support Consultant</strong> to provide ongoing system maintenance and support for our client’s <strong>UKG Workforce Central 8.1.10</strong> environment. This role is not focused on system design or implementation, but rather on <strong>executing business-driven support requests</strong>, resolving interface issues, and performing light configuration and reporting tasks. This role can be fulfilled part time and has an estimated commitment of 5-10 hours per week. This is a great opportunity to make some money on the side of another full-time engagement</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Action incoming requests from business stakeholders related to <strong>timekeeping, accruals, attendance, and leave</strong>.</li><li>Support and maintain configurations within <strong>UKG Workforce Central</strong>, including updates to <strong>pay rules</strong> and <strong>vacation accrual policies</strong>.</li><li>Troubleshoot issues in <strong>Workforce Integration Manager (WIM)</strong> and maintain UKG’s interface with <strong>JD Edwards (JDE)</strong> payroll.</li><li>Use <strong>Setup Data Manager</strong> to promote configuration from TEST to PROD.</li><li>Run and modify existing <strong>SQL Server 2016</strong> queries and <strong>SSRS reports</strong> as needed.</li><li>Support batch processing tasks (e.g., daylight saving time adjustments).</li><li>Ensure system accuracy and data integrity through routine checks and issue resolution.</li></ul><p><br></p>
We are looking for an experienced Firewall Subject Matter Expert (SME) specializing in Cisco and Palo Alto technologies to join our team in Hamilton, Ontario. In this contract role, you will play a key part in designing, implementing, and managing advanced firewall solutions to ensure the security and reliability of enterprise networks. This position offers an opportunity to work on complex network security challenges in a dynamic environment.<br><br>Responsibilities:<br>• Serve as the lead technical expert for Cisco and Palo Alto firewall platforms, providing design, deployment, and maintenance support.<br>• Configure and manage firewall rules, policies, VPNs, and traffic inspection to enhance network security.<br>• Conduct thorough audits, analyze logs, and review policies to identify vulnerabilities and recommend improvements.<br>• Collaborate with cross-functional teams to integrate firewall solutions into the overall security framework.<br>• Diagnose and resolve advanced network security issues, including those related to firewall performance and configurations.<br>• Monitor and optimize firewall performance to ensure scalability, reliability, and compliance with security standards.<br>• Support network segmentation and secure routing strategies across hybrid environments, including cloud and on-premises systems.<br>• Maintain detailed documentation of firewall configurations, policies, and operational procedures.<br>• Stay updated on the latest security threats, product updates, and feature enhancements for Cisco and Palo Alto technologies.
<p>Are you a detail-oriented accounting professional eager to make an impact in the thriving manufacturing industry? We are working with an established client in Bolton to find a skilled <strong>Accounting Coordinator</strong> to join their growing team. This role is perfect for a motivated individual who thrives in a fast-paced environment and excels at collaborating across departments to meet business objectives.</p><p>Key Responsibilities:</p><ul><li><strong>Full-Cycle Accounts Payable:</strong> Oversee all aspects of full-cycle accounts payable operations, including reviewing invoices, processing payments on time, reconciling vendor accounts, and addressing discrepancies.</li><li><strong>Costing and Inventory Management:</strong> Assist in tracking and analyzing manufacturing costs and inventory valuations, helping to maintain accurate financial reporting and inventory controls.</li><li><strong>Departmental Communication:</strong> Act as a critical point of contact, ensuring the accounting department collaborates effectively with operations, production, and external stakeholders, including clients, suppliers, and lenders.</li><li><strong>Financial Record Maintenance:</strong> Prepare and organize financial reports, records, and paperwork in accordance with industry standards and regulations.</li><li><strong>Data Analysis and Reporting:</strong> Collaborate with team members to compile, analyze, and present financial data to support strategic decision-making.</li><li><strong>Ledger and Journal Entries:</strong> Accurately perform journal entries and maintain ledger accountability.</li><li><strong>Month-End Close Assistance:</strong> Support month-end close activities, including general ledger reconciliation and bank account balancing.</li><li><strong>Budgeting and Reporting:</strong> Aid in the preparation of weekly, monthly, and annual budgets and financial reports.</li><li><strong>Tax and Audit Support:</strong> Assist with tax preparation, audits, and solve discrepancies to ensure compliance and accuracy.</li><li><strong>Accounting Software Management:</strong> Enter and manage financial information using accounting software, maintaining complete and accurate company files.</li><li><strong>Debt and Bill Management:</strong> Ensure timely payment of company bills and assist in the collection of outstanding debts.</li><li><strong>Financial Compliance:</strong> Stay updated on company policies and financial regulations, ensuring all practices adhere to compliance standards.</li><li><strong>Collaborative Projects:</strong> Participate in ad hoc projects, offering solutions and contributing insights to improve efficiency and results.</li></ul><p><br></p>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support to ensure smooth daily operations and efficient communication across the organization. This position is ideal for someone who thrives in a fast-paced environment and has a strong aptitude for organization and multitasking.<br><br>Responsibilities:<br>• Manage incoming and outgoing communications, including answering and directing phone calls and responding to emails.<br>• Schedule and coordinate appointments, meetings, and events, ensuring all details are accurately handled.<br>• Maintain and update records, databases, and files with a high level of accuracy and confidentiality.<br>• Prepare and format documents, reports, and presentations using Microsoft Office tools such as Word, Excel, and PowerPoint.<br>• Assist with data entry tasks to ensure timely and accurate processing of information.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Collaborate with team members to support various administrative projects and initiatives.<br>• Monitor office supplies and coordinate with vendors to ensure adequate inventory levels.<br>• Handle other administrative duties as assigned to support the executive team.
<p>Our extremely reputable and well-respected client is looking for a fluently <strong>Bilingual Administrative Assistant</strong> to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
<p>Notre client est actuellement à la recherche d’un(e) Représentant(e) du service à la clientèle<strong> </strong> pour se joindre à son équipe sur site. Il s’agit d’une excellente opportunité pour un(e) professionnel(le) orienté(e) vers le service à la clientèle, doté(e) d’un esprit technique, souhaitant soutenir les utilisateurs finaux dans un environnement dynamique et collaboratif. L'expérience dans les secteurs financier, de l’assurance, des télécommunications ou de l’automobile sera considérée comme un atout majeur.</p><p><br></p><p><strong>Aperçu du poste</strong></p><p>Candidat(e) retenu(e) sera responsable d’aider les clients à résoudre les problèmes techniques liés aux produits et services, tout en maintenant un haut niveau de professionnalisme et de qualité de service. Ce rôle implique des interactions directes avec les clients par téléphone et courriel, ainsi que la coordination avec les équipes internes afin d’assurer une résolution rapide des demandes.</p><p><br></p><p><strong>Responsabilités principales</strong></p><ul><li>Répondre aux appels téléphoniques et aux courriels des clients de manière rapide et professionnelle</li><li>Évaluer les besoins des clients et proposer des solutions efficaces</li><li>Traiter et assurer le suivi des demandes de service</li><li>Coordonner avec les équipes internes, y compris les ventes et le personnel technique</li><li>Gérer les demandes de retour des clients et initier les retours aux fournisseurs</li><li>Suivre les billets de service pour garantir leur résolution et effectuer les escalades nécessaires</li></ul><p><br></p>
<p>Are you a proactive and detail-oriented professional looking to manage and improve the efficiency of a fast-paced office environment? We are seeking a skilled <strong>Office Manager</strong> to join our team and oversee finance, administration, technology, human resources, facilities, and operations. This is a dynamic opportunity to contribute to a thriving organization while leading critical day-to-day functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Finance & Administration</strong></p><ul><li>Oversee accounting activities for multiple companies, including payables, receivables, payroll, client billing adjustments, and financial reporting.</li><li>Supervise and provide guidance to two team members managing financial operations.</li><li>Review and monitor bank accounts, approve online payments (including wire transfers), and liaise with banks on general, trust, and credit card accounts.</li><li>Coordinate month-end and year-end financial reviews in collaboration with external accountants.</li><li>Ensure compliance with Law Society of Ontario (LSO) financial requirements, including mandatory filings and audits.</li><li>Handle tax and regulatory filings such as HST, transaction levies, and annual reports.</li><li>Manage insurance renewals related to professional liability, property, cyber, life, and other policies.</li><li>Oversee GIC investments and firm cell phone accounts.</li></ul><p><strong>Technology</strong></p><ul><li>Act as the main point of contact for technology support providers, assisting with day-to-day troubleshooting and emergency IT needs.</li><li>Manage the firm’s technology requirements, including software and subscription management (e.g., NetDocs, Zoom, Westlaw, Adobe).</li><li>Serve as the administrator for firm systems and technology accounts.</li></ul><p><strong>Human Resources</strong></p><ul><li>Lead all recruitment efforts, from candidate interviews to onboarding.</li><li>Handle employee offboarding, ensuring proper documentation is completed.</li><li>Oversee payroll and administer health benefits programs.</li><li>Track vacation, sick leave, and other absences while ensuring employee policies are enforced.</li><li>Support training, performance management, and resolve HR issues as needed.</li><li>Ensure compliance with health and safety regulations, as well as employment laws.</li><li>Maintain and update organizational policies and procedures.</li></ul><p><strong>Facilities & Operations</strong></p><ul><li>Ensure the smooth day-to-day running of the office, including staff access, supplies, and facilities maintenance.</li><li>Coordinate with vendors and service providers for operational needs.</li><li>Take on ad hoc projects to assist partners in achieving firm-wide goals.</li></ul><p><br></p><p><br></p>
