We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
<p><strong>THE ROLE: </strong></p><p>We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p>We are looking for a dedicated Help Desk Analyst to join our team in Kitchener, Ontario. The ideal candidate will provide exceptional technical support, ensuring smooth operations and resolving hardware and software issues efficiently. This role requires strong communication skills, a solid understanding of IT systems, and the ability to prioritize tasks effectively in a fast-paced environment.</p><p><br></p><p>Must have own vehicle, with a valid drivers license. </p><p><br></p><p>Responsibilities:</p><p>• Respond to and resolve technical issues related to hardware, software, and network connectivity.</p><p>• Provide support for Microsoft Windows 10 and the Office suite, ensuring optimal system performance.</p><p>• Diagnose and repair desktop and laptop hardware issues to maintain functionality.</p><p>• Utilize IT ticketing systems to track, prioritize, and manage service requests.</p><p>• Troubleshoot network-related problems, including device connectivity and communication issues.</p><p>• Collaborate with team members to implement solutions and support IT processes.</p><p>• Maintain and support Active Directory, printers, and other network architecture components.</p><p>• Apply Agile methodologies, such as Scrum, to manage tasks and improve efficiency.</p><p>• Offer guidance and support for Mac computers and other devices as needed.</p><p>• Conduct regular system checks to ensure a secure and optimized IT environment.</p>
<p><strong>THE ROLE: </strong></p><p>We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Primary Technical Support:</strong> Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person</li><li><strong>Systems Maintenance:</strong> Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems</li><li><strong>Issue Resolution:</strong> Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed</li><li><strong>Networking Expertise:</strong> Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity</li><li><strong>Client Engagement:</strong> Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience</li><li><strong>Consultative Role:</strong> Recommend tailored IT solutions based on customers’ unique needs and requirements</li><li><strong>Billing Management:</strong> Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!</p>
<p>We are looking for an experienced Bilingual Help Desk Support specialist to join our team in Mississauga or London, Ontario. This long-term contract role involves providing technical assistance and support to ensure the successful deployment and functionality of IT hardware and devices across multiple sites. The ideal candidate will excel in both independent and collaborative settings, demonstrating strong communication and problem-solving skills.</p><p><br></p><p>Responsibilities:</p><p>• Validate survey data across 2400 sites to ensure accurate information collection.</p><p>• Assist with the setup, configuration, and deployment of tablets at various field locations.</p><p>• Collaborate closely with the project team to guarantee smooth logistics and deployment operations.</p><p>• Maintain clear and detailed documentation on site requirements, issues, and deployment progress.</p><p>• Communicate updates effectively and escalate challenges promptly when necessary.</p><p>• Troubleshoot basic connectivity and networking issues, such as Wi-Fi setup.</p><p>• Ensure all devices are correctly prepared and ready for field use.</p><p>• Provide technical support and guidance to field teams as required.</p><p>• Coordinate shipping details and manage the delivery of tablets to designated sites.</p><p>• Support bilingual communication needs (English/French) to facilitate effective collaboration across Canadian locations.</p>
<p><strong>Role Summary:</strong></p><p>Oversees IT support services for assigned offices, collaborating with Digital-IT on remote support, projects, and vendor management. Provides backup for the Global Helpdesk during peak times or holidays.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate hardware/software upgrades and installations per global standards</li><li>Maintain inventory and license records</li><li>Execute project tasks including testing and documentation</li><li>Perform scheduled maintenance and troubleshoot issues</li><li>Diagnose and resolve hardware/software faults</li><li>Repair or replace equipment as needed</li><li>Participate in shift and on-call rotations</li><li>Guide local office contacts and liaise with external vendors</li><li>Join scheduled IT conference calls</li></ul><p><strong>Digital-IT Collaboration:</strong></p><ul><li>Partner with GSM and Digital-IT to enhance tech adoption and support delivery</li><li>Support Global Helpdesk in software rollouts and issue resolution</li><li>May assist with events or conferences at other offices</li></ul>
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
We are looking for a skilled Help Desk Analyst II to provide comprehensive onsite IT support for a growing environment in Ottawa, Ontario. This long-term contract position involves addressing technical issues, managing escalated service desk tickets, and ensuring the smooth operation of IT systems across a 200-machine setup. The ideal candidate will bring strong problem-solving skills and a proactive approach to maintaining and enhancing IT infrastructure.<br><br>Responsibilities:<br>• Respond to and resolve IT-related issues, including troubleshooting printers, cabling, and remote access problems.<br>• Manage escalated service desk tickets and ensure timely resolution in alignment with service level agreements.<br>• Configure and set up new laptops and desktops, including the installation of authorized software.<br>• Maintain and apply security updates, patches, and upgrades to all IT hardware and software.<br>• Conduct diagnostics and repairs on laptops, desktops, printers, and other IT equipment.<br>• Ensure compliance with audit requirements by maintaining accurate hardware and software records.<br>• Create and manage purchase requisitions for IT hardware and software, ensuring proper licensing is recorded and maintained.<br>• Set up new user accounts and disable expired accounts in accordance with HR guidelines.<br>• Provide exceptional customer service and technical support to both internal and external stakeholders.<br>• Maintain IT inventory and asset logs, ensuring all records are accurate and up to date.
<p>We’re seeking a detail-oriented <strong>Administrative Assistant</strong> to support marketing and advertising campaigns in <strong>Calgary</strong>. This long-term contract role involves coordinating projects, managing client communications, and ensuring smooth campaign execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and track multiple campaigns to meet deadlines and objectives</li><li>Communicate with clients via phone and email to gather materials and provide support</li><li>Maintain Excel spreadsheets and update campaign data</li><li>Collaborate with internal teams to ensure alignment</li><li>Use templates for client outreach and follow-ups</li><li>Make outbound calls to discuss advertising opportunities</li><li>Monitor progress and provide regular updates</li><li>Use Dynamics CRM and Microsoft 365 for tracking and organization</li><li>Handle data entry and sorting tasks in Excel</li><li>Manage multiple priorities across campaigns</li></ul><p><br></p>
<p><strong>THE ROLE: </strong></p><p>We are looking for a skilled and experienced Network and Systems Administrator to lead IT security, cloud, and networking projects that drive efficiencies and improve organizational operations. In this role, you’ll design, implement, and maintain system architectures that align with the organization’s strategic goals. Your expertise will span cybersecurity, networking, cloud environments, and both Linux and Windows systems administration. You’ll work with cross-functional teams to optimize performance, strengthen cybersecurity, and deliver innovative solutions. You’ll also provide mentorship to IT personnel while offering tier 2/3 technical support during peak times. This role presents the opportunity to shape IT infrastructure, ensure business continuity, and contribute to automation efforts using cutting-edge technologies and scripting tools.</p><p><em>Main Responsibilities:</em></p><ul><li><strong>Networking:</strong> Manage and maintain internal network operations for optimal performance. Configure networking equipment (Fortinet, Juniper, Cisco, Aruba) and oversee SD-WAN, VPN tunnels, and IP management. Maintain updated network documentation and diagrams</li><li><strong>Technical Strategy:</strong> Research emerging tools and technologies to enhance IT operations. Design logic-based solutions and contribute to automation using tools like PowerShell and Python. Support development using platforms such as SharePoint, PowerApps, and Flow</li><li><strong>Cybersecurity:</strong> Investigate and address security incidents, configure security tools, monitor traffic, and implement incident response strategies while adhering to industry regulations and best practices</li><li><strong>Systems Administration:</strong> Administer cloud environments (Microsoft 365, Azure, AWS) and virtualized Linux/Windows systems. Conduct backups and implement disaster recovery plans. Optimize server/database performance and train IT staff to troubleshoot system issues efficiently</li><li><strong>Support:</strong> Provide advanced technical support and troubleshooting for IT teams and end-users during peak service times</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This opportunity promises a unique blend of technical challenges and strategic influence. You’ll have the chance to lead critical IT initiatives, optimize systems across platforms, and guide teams in adopting innovative solutions. This role offers a competitive salary and comprehensive benefits, exposure to cutting-edge technologies, including Microsoft 365, Azure, AWS, SD-WAN, and automation scripting tools like PowerShell and Python. By joining this team, you’ll directly impact the organization’s IT infrastructure, contributing to a secure and efficient digital environment. In addition to competitive compensation, you’ll work in a collaborative environment that values growth, innovation, and mentorship.</p>
We are looking for a skilled Network Administrator to support and maintain our IT infrastructure in Georgetown, Ontario. This role is critical to ensuring seamless connectivity, robust cybersecurity measures, and efficient use of business systems. The ideal candidate will have a strong background in network management and system administration, with the ability to work collaboratively with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support to end-users, resolving issues promptly and ensuring minimal disruption to operations.<br>• Assist users with Microsoft Dynamics systems by troubleshooting, managing permissions, and coordinating with external vendors for upgrades and issue resolution.<br>• Administer Office 365 tools, including Teams, SharePoint, OneDrive, and other applications, while managing user accounts and licenses.<br>• Configure, maintain, and support both physical and virtualized server environments, including regular backups and occasional after-hours maintenance.<br>• Monitor and optimize network performance by configuring switches, routers, and wireless access points, while troubleshooting connectivity issues.<br>• Collaborate with third-party IT service providers to implement cybersecurity measures, perform server patching, and ensure proactive system monitoring.<br>• Maintain detailed records of IT assets, including hardware and software, and ensure compliance with licensing agreements.<br>• Support the implementation of cybersecurity protocols such as endpoint protection, multi-factor authentication, and user access controls.<br>• Analyze system performance and user support trends to suggest improvements in IT operations and infrastructure.<br>• Contribute to the development and enforcement of internal security policies and compliance with external regulations.
<p><strong>THE ROLE: </strong></p><p>Robert Half is recruiting now for a detail-oriented and technically savvy Application Support Specialist for our Edmonton Client. As the successful candidate you will take ownership of managing and optimizing the organization’s application portfolio. In this role, you will focus on integrating systems, streamlining data management, and driving innovative solutions to improve business operations. By leveraging workplace automation, database configurations, and AI-driven efficiencies, you will ensure applications align with organizational goals while enhancing overall digital capabilities. You will play a pivotal role in making data and applications work smarter to improve workflows, eliminate redundancies, and deliver long-lasting impact through technology.</p><p><em>Key Responsibilities:</em></p><ul><li><strong>Application Management:</strong> Oversee application services, including integration, updates, and optimization, ensuring they align with team goals and organizational objectives</li><li><strong>Data Systems:</strong> Configure and manage databases and data systems to ensure security, efficiency, and scalability while supporting overall system automation. Enable integration with enterprise applications, AI, and data analytics tools</li><li><strong>Technical Support:</strong> Develop solutions to minimize application and software conflicts,</li><li>optimize Microsoft 365 services (e.g., Teams, Viva, SharePoint) to align with organizational objectives and generate performance reports and collaborate with stakeholders to drive improvements</li><li><strong>Strategic Initiatives:</strong> Partner with teams across portfolios to strategize and implement digital solutions, contribute to major projects, lead application and data-related projects (planning, budget, execution) and drive innovation through the adoption and automation</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is your chance to be part of a dynamic, tech-forward environment where your contributions will fundamentally shape the way the organization operates. You’ll have the chance to work on strategic projects that enhance workflows and deliver tangible results, while staying at the forefront of cutting-edge technologies such as workplace automation, AI, and cloud-based systems. Beyond a competitive salary and comprehensive benefits, you’ll gain hands-on experience with powerful tools like PowerShell, Azure, AWS, and M365, while playing a key role in evolving the client’s digital infrastructure for long-term success. If you’re ready for a role where technology drives innovation, this opportunity is perfect for you!</p>
<p>We are looking for an experienced Incident Management Analyst to join our team in Toronto, Ontario. In this role, you will be instrumental in managing and improving our business incident management model, collaborating with IT and operational teams to resolve incidents efficiently. This is a fantastic long-term contract position with an opportunity to contribute to the development of advanced support strategies and client-focused solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full lifecycle of incident management, ensuring all incidents are logged, prioritized, and resolved within established timelines.</p><p>• Develop and distribute clear and accurate communications regarding incidents to internal teams and clients.</p><p>• Lead incident management calls, ensuring all technical and operational teams take prompt and effective action.</p><p>• Conduct post-incident reviews to identify root causes and implement corrective measures to minimize recurrence.</p><p>• Collaborate with stakeholders to investigate and resolve problems while adhering to service level agreements (SLAs).</p><p>• Monitor incident management metrics, analyze trends, and recommend improvements to enhance processes.</p><p>• Provide advanced product support to client service teams by analyzing and resolving complex inquiries.</p><p>• Participate in special projects aimed at process improvement and enhancing the overall support experience.</p><p>• Continuously refine incident protocols and best practices to improve operational efficiency.</p><p>• Provide 24/7 on-call support on a rotational basis to ensure uninterrupted service.</p>
<p><strong>THE ROLE:</strong></p><p>We’re seeking a <strong>Senior IT Internal Auditor</strong> to become an integral part of our energetic and forward-thinking Internal Audit team. This role centers on conducting innovative audits in the realms of technology and cybersecurity, ensuring our systems are both strong and secure.</p><p>We're searching for a professional who takes pride in their work and continuously strives to push boundaries. Someone who questions conventional approaches, adapts to change with enthusiasm, and finds joy in collaborating with others.</p><p><strong>WHY THIS ROLE?</strong></p><p><strong> </strong>Are you ready to step into a key position where your expertise in IT and cybersecurity auditing will truly make a difference? Join our vibrant Internal Audit Department as a Senior IT Internal Auditor and be at the forefront of ensuring technological resilience and security within our organization. You will receive:</p><ul><li><strong>Competitive compensation</strong> designed to reward your skills and contributions.</li><li>Comprehensive <strong>flex benefits</strong> to support your health and well-being.</li><li>Access to a <strong>tuition assistance program</strong> to support your learning journey.</li><li><strong>Training and mentorship programs</strong> to sharpen existing skills and develop new ones.</li></ul><p>If you're looking for an opportunity to grow both personally and professionally in an environment that celebrates effort and creativity, this is your place to thrive. <strong>Apply today, don’t delay!</strong></p>
<p>Are you a highly organized and proactive professional looking to support executive leadership in a dynamic and fast-paced environment? We are seeking an Executive Assistant to provide strategic administrative support to the CEO and offer baseline assistance to other members of the Executive Leadership Team (ELT). This hybrid position, based in Richmond, BC, acts as a central coordination hub and plays a critical role in driving efficiency and effectiveness within the leadership team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Provide proactive, confidential administrative support to the CEO, including calendar management, interfacing with Board members, scheduling meetings, coordinating travel, and preparing correspondence.</p><p>• Offer administrative assistance to other ELT members as needed, including managing calendars, coordinating travel, and processing expense reports.</p><p>• Serve as a liaison between the Executive Team and internal/external stakeholders to ensure seamless communication and workflow.</p><p>• Manage planning, logistics, and scheduling for Board of Directors meetings, ensuring events run smoothly.</p><p>• Prepare and coordinate materials for meetings, such as agendas, presentations, and minutes, demonstrating a high degree of accuracy and professionalism.</p><p>• Anticipate executive needs and proactively resolve logistical and scheduling challenges.</p><p>• Handle sensitive and confidential information discreetly and professionally.</p><p>• Support the planning and execution of off-sites, leadership meetings, and corporate events.</p><p>• Provide backup administrative support to other team members when required.</p>
<p>If you already live on Vancouver Island, you know how great it is. And perhaps you don’t live there quite yet, but you have been looking for your chance to make the move? Well this is a full-time IT administration position based with a well-established company in Victoria, BC. Is this the chance you’ve been waiting for? </p><p><br></p><p>This is a full-time career opportunity with a long-standing industrial company that is part of a bigger company with several global offices. This position will be based in the Victoria office where you will take care of all the computer systems for approximately 50 staff. And you’ll be working collaboratively with a team of other IT people, based in the other global offices</p><p><br></p><p>This position includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>This IT position would best be suited for a Jack-or-Jill-of-all-Trades who loves doing a variety of different duties every day. On some days you may be more focused on building some new workstations and setting up new user accounts. On other days you may be doing some projects related to upgrading physical infrastructure. And you will also be involved in the ERP software system and other enterprise applications. And as you can imagine, the main reason to have a person physically stationed in Victoria is to provide a high-level of personal service to the users there (rather than manage everything remotely from Vancouver). So you’ll spend a good part of your day getting to know your co-workers and their computing needs. </p><p><br></p><p>You will be working primarily with Microsoft Windows-based systems, including Active Directory, Outlook, Office 365, and Microsoft Azure, etc. You will also get exposed to various other systems, mobile devices, and ERP software applications. The engineers whom you support often use specialized software applications that may require some additional support or configuration (e.g. CAD software, MRP software, etc)</p><p><br></p><p><strong>How to Apply</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities in BC and across Western Canada.</p><p><br></p><p>If you're interested in pursuing this role, please contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team in Toronto, Ontario. In this long-term contract role, you will be the first point of contact for visitors and employees, ensuring a welcoming and efficient front desk experience. The ideal candidate will bring strong administrative and customer service skills, along with relevant experience and a detail-oriented demeanor.<br><br>Responsibilities:<br>• Greet visitors, executives, and employees with a friendly attitude.<br>• Manage the front desk area, ensuring it is tidy, organized, and fully functional.<br>• Handle administrative tasks such as tracking data sets and preparing monthly reports, including creating graphs and PowerPoint presentations.<br>• Answer and direct phone calls, emails, and other inquiries in a timely and courteous manner.<br>• Coordinate access for visitors and ensure security protocols are followed.<br>• Maintain a neat appearance and adhere to the company’s dress code policy.<br>• Ensure punctuality by being seated and ready to perform duties at the start of the shift.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Assist with additional administrative duties as needed to support the team.
<p>We are seeking a part-time <strong>UKG Technical Support Consultant</strong> to provide ongoing system maintenance and support for our client’s <strong>UKG Workforce Central 8.1.10</strong> environment. This role is not focused on system design or implementation, but rather on <strong>executing business-driven support requests</strong>, resolving interface issues, and performing light configuration and reporting tasks. This role can be fulfilled part time and has an estimated commitment of 5-10 hours per week. This is a great opportunity to make some money on the side of another full-time engagement</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Action incoming requests from business stakeholders related to <strong>timekeeping, accruals, attendance, and leave</strong>.</li><li>Support and maintain configurations within <strong>UKG Workforce Central</strong>, including updates to <strong>pay rules</strong> and <strong>vacation accrual policies</strong>.</li><li>Troubleshoot issues in <strong>Workforce Integration Manager (WIM)</strong> and maintain UKG’s interface with <strong>JD Edwards (JDE)</strong> payroll.</li><li>Use <strong>Setup Data Manager</strong> to promote configuration from TEST to PROD.</li><li>Run and modify existing <strong>SQL Server 2016</strong> queries and <strong>SSRS reports</strong> as needed.</li><li>Support batch processing tasks (e.g., daylight saving time adjustments).</li><li>Ensure system accuracy and data integrity through routine checks and issue resolution.</li></ul><p><br></p>
<p>Êtes-vous à la recherche d'une opportunité qui allie comptabilité, autonomie et une culture d'entreprise jeune et dynamique? Cette start-up révolutionne le domaine de l'informatique et des télécommunications grâce à des projets innovants. Nous recherchons un Technicien comptable avec un esprit start-up - débrouillard et autonome. Si vous êtes proactif et souhaitez faire partie d’une équipe passionnée, cette offre est pour vous!</p><p><br></p><p>Avec une petite équipe, il s’agit d’une entreprise où chaque personne joue un rôle clé. La culture repose sur la collaboration, la créativité ainsi qu’une flexibilité incroyable (vous pouvez travailler 100% en télétravail si cela vous convient!).</p><p><br></p><p>Ce que qui est offert :</p><p>• Salaire compétitif selon votre expérience et vos compétences.</p><p>• Horaires flexibles : Travaillez entre 30h et 40h/semaine – selon vos préférences.</p><p>• Télétravail : Travail hybride ou à distance – votre choix! Formation initiale sur site.</p><p>• Bureaux modernes : qui offrent un environnement à la fois professionnel et décontracté, avec des espaces de travail lumineux, une table de ping-pong et un petit bar.</p><p>• Activités sociales mensuelles : des fêtes de bureau et une équipe qui valorise le bien-être.</p><p><br></p><p>TÂCHES :</p><p><br></p><p>Comptabilité:</p><p>• Élaborer et envoyer des factures mensuelles à l’attention des clients.</p><p>• Superviser les comptes clients et gérer les communications pour les paiements en retard.</p><p>• Traiter les factures des fournisseurs et effectuer les paiements associés.</p><p>• S’assurer du suivi régulier des paiements en suspens et effectuer une gestion proactive des comptes.</p><p>• Tenir des livres financiers à jour, en conformité avec les normes comptables.</p><p>• Collaborer ponctuellement avec un comptable externe pour des besoins spécifiques.</p><p>• Organiser minutieusement le classement et l’archivage des documents financiers.</p><p><br></p><p>Gestion administrative:</p><p>• Coordonner les appels entrants et répondre efficacement aux courriels.</p><p>• Planifier et gérer les rendez-vous ainsi que la mise à jour des calendriers.</p><p>• Assurer la coordination logistique pour les projets ou événements attribués.</p><p>• Maintenir une organisation optimale des dossiers administratifs et en assurer le suivi.</p><p>• Apporter un soutien administratif selon les besoins de la direction.</p>
<p><strong>Position Overview:</strong></p><p> We are seeking an experienced and detail-oriented AR and Credit Analyst to play a key role in managing the full cycle of accounts receivable (AR) processes for a large company and optimize their credit operations. The successful candidate will be responsible for policy development, streamlining the credit process, analyzing customer data, and ensuring efficient cash flow management. </p><p> </p><p>In this role, the Credit Analyst will work closely with branch admin clerks, the Controller, and other operations team members to support strategic decision-making and ensure smooth AR operations.</p><p> </p><p> <strong>Key Responsibilities:</strong></p><p><strong>Accounts Receivable Policy Development:</strong></p><ul><li>Design and implement comprehensive AR policies and procedures to improve operations and mitigate credit risks.</li></ul><p><strong>AR Standard Operating Procedures (SOP) Manual:</strong></p><ul><li>Develop and maintain an AR SOP manual that standardizes processes across the organization and promotes compliance with best practices.</li></ul><p><strong>Credit Process Optimization:</strong></p><ul><li>Streamline the credit evaluation and granting processes to enhance efficiency, minimize risks, and create scalable workflows.</li></ul><p><strong>Data Analysis for Strategic Decision-Making:</strong></p><ul><li>Analyze customer data and AR metrics to provide insights for better decision-making on credit terms, risk assessments, and operational improvements.</li></ul><p><strong>Credit Analysis and Approval:</strong></p><ul><li>Perform detailed credit analysis and determine appropriate credit limits and terms for new and existing customers.</li></ul><p><strong>AR Issue Resolution:</strong></p><ul><li>Collaborate with branch clerks to investigate and resolve AR issues, account discrepancies, and invoicing errors efficiently.</li></ul><p><strong>Month-End AR Closing and Reporting:</strong></p><ul><li>Manage AR month-end closing activities, ensuring accuracy and timeliness in reporting. Create detailed reports to support thorough financial reviews.</li></ul><p><strong>Cash Flow Management:</strong></p><ul><li>Support cash flow planning by identifying AR trends and implementing measures to optimize collection cycles and liquidity.</li><li>Improve the current collections process and provide strategic guidance on policy improvement with the ongoing projects. </li></ul><p><strong>Controller Support:</strong></p><ul><li>Provide AR-specific assistance to the Controller by offering analysis, insights, and recommendations on improving processes and managing cash flow.</li><li>Assist in setting up the AR module within the newly implemented ERP system</li><li>Provide Collections support to the branch clerks and provide timely feedback to Controller on current challenges & improvement areas. </li></ul><p> </p><p> </p><p><br></p><p><br></p>
<p>Our client is seeking a contract <strong>Analyst, Accounts Payable Customer Service</strong> to support their Accounts Payable operations. This role focuses on resolving escalated inquiries from suppliers and internal teams with professionalism and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Address AP-related inquiries and escalate when needed</li><li>Communicate with suppliers and internal teams regarding invoice and payment status</li><li>Investigate issues using ERP systems like SAP, Oracle, and PeopleSoft</li><li>Support the corporate travel expense and credit card programs</li><li>Collaborate with AP teams to meet service standards and deadlines</li><li>Assist with time-sensitive account issues</li><li>Ad-hoc duties as requested</li></ul>
<p>Are you a detail-driven professional with a flair for numbers? Do you thrive in dynamic and fast-paced environments where your contributions truly make an impact? Join an <strong>industry-leading manufacturing company</strong> that values precision, collaboration, and innovation! We’re on the lookout for a highly motivated <strong>Accounting Clerk</strong> to be a key player in keeping our financial operations running smoothly.</p><p><strong>Why You’ll Love Working Here</strong></p><ul><li>Be part of a friendly, supportive team in an established, thriving industry.</li><li>Gain hands-on experience with diverse financial processes, including month-end and year-end tasks.</li><li>Enjoy opportunities for professional growth while contributing to a fast-paced, collaborative environment.</li></ul><p><strong>What You’ll Do</strong></p><p>As our go-to numbers expert, your daily responsibilities will include:</p><ul><li><strong>Accounts Payable:</strong> Manage 10-15 invoices per day (received via email or download) and perform flawless 3-way matching.</li><li><strong>Payments & Banking:</strong> Handle check runs, EFTs, daily deposits, and posting for wire payments across multiple bank accounts and GLs (Canadian and U.S. currencies).</li><li><strong>Month-End Support:</strong> Partner with the Controller on key tasks like bank reconciliations, HST reconciliations, and expense reporting.</li><li><strong>Audit Assistance:</strong> Support interim and year-end audits (year-end wrapping up on Dec 31).</li><li><strong>Collection Confidence:</strong> Make courteous collection calls to ensure timely payments, resolving any issues swiftly.</li><li><strong>Process Improvements:</strong> Issue purchase orders, monitor intercompany transactions, and contribute to overall financial efficiency.</li></ul><p><strong>Nice-to-Have:</strong></p><p>Understanding of inventory processes brings added value, though it’s not a dealbreaker!</p>
<p><strong>Office Assistant (with Growth Opportunity into Customer Service)</strong></p><p>Are you looking to start your career in a supportive and dynamic office environment, with a clear path to growth? We are seeking a detail-oriented and motivated <strong>Office Assistant</strong> to join our team. This role begins with providing clerical and administrative support to ensure smooth day-to-day operations, and will transition into a <strong>Customer Service Representative</strong> role as you gain experience and training.</p><p><strong>What You’ll Do</strong></p><p><strong>As an Office Assistant, you will:</strong></p><ul><li>Provide general clerical support including filing, scanning, and data entry.</li><li>Assist with order processing and documentation.</li><li>Support office staff with administrative tasks and special projects.</li><li>Answer and direct phone calls and emails as needed.</li></ul><p><strong>As you transition into Customer Service, you will:</strong></p><ul><li>Interact directly with customers to process orders, answer inquiries, and resolve concerns.</li><li>Enter orders and issue acknowledgements in a timely manner.</li><li>Provide pricing, delivery, and shipping information.</li><li>Communicate changes and updates to customers.</li><li>Assist with export documentation and international shipping requirements.</li><li>Maintain accurate customer records and open new accounts.</li><li>Collaborate with the Scheduler, Sales Manager, and Supply Chain team to ensure customer satisfaction.</li></ul>
<p>Our client a fast growing multinational manufacturing company has an immediate opening for an Assistant Controller, responsibilities are as follows, </p><p><br></p><p><br></p><p>• Participate in the monthly close process, including posting and reviewing journal entries and preparing </p><p>balance sheet reconciliations.</p><p>• Responsible for various financial reporting, forecasts and variance analysis.</p><p>• Oversee the general ledger, including managing journal entries and reconciling accounts.</p><p>• Support daily manufacturing operations as it relates to financials – inventory, scrap, variances, etc. </p><p>• Ensuring compliance with all accounting standards </p><p>• Purchase Requisition review and approval.</p><p>• Participate in financial audits, SOX review and remediation plans.</p><p>• Ad-hoc reporting and analyses.</p><p>• Back-fill Controller roles and responsibilities, when required.</p><p><br></p><p><br></p>
<p>Our extremely reputable and well-respected client is looking for a fluently bilingual Administrative Assistant to join their team on a long-term contract basis in Ottawa, Ontario. In this role, you will provide essential administrative support in a unionized environment, ensuring seamless operations and effective communication. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide administrative support by managing schedules, organizing meetings, and arranging travel plans.</p><p>• Handle data entry tasks with accuracy, ensuring all information is properly maintained and updated.</p><p>• Coordinate and schedule conferences, meetings, and appointments to meet organizational needs.</p><p>• Respond to inbound inquiries via phone and email, delivering exceptional customer service.</p><p>• Assist with the preparation of documents using Microsoft Word, Excel, PowerPoint, and Outlook.</p><p>• Manage and track grievances within the unionized environment, maintaining confidentiality and professionalism.</p><p>• Facilitate communication between departments and external stakeholders as required.</p><p>• Ensure all records and files are organized and accessible when needed.</p><p>• Support the planning and execution of various administrative projects and initiatives.</p>
