<p>We are looking for a skilled Process Documentation Specialist to join our team in Scarborough, Ontario. </p><p>In this contract role, you will play a key part in capturing current processes and developing comprehensive Standard Operating Procedures (SOPs) for the organization. </p><p><br></p><p>Responsibilities:</p><p>• Analyze and document current business processes to create detailed and accurate Standard Operating Procedures (SOPs).</p><p>• Collaborate with team members and stakeholders to gather inputs and ensure the accuracy of process documentation.</p><p>• Utilize process mapping tools such as Visio, Blueworks Live, Nintex Promapp, or iGrafx to create clear and visual representations of workflows.</p><p>• Ensure all documentation is comprehensive, precise, and adheres to organizational standards.</p><p>• Work on-site as required to facilitate close communication and build relationships with team members.</p><p>• Develop and design process flow diagrams to support the understanding and implementation of documented processes.</p><p>• Identify opportunities for process improvements and recommend enhancements where applicable.</p><p>• Maintain and update process documentation as needed to reflect changes in workflows or organizational requirements.</p><p>• Ensure alignment with organizational frameworks such as Common Organizational Structure for Automation or similar systems.</p>
<p>Nous recherchons un(e) spécialiste de prix dynamique pour rejoindre l'équipe de notre client à Ville St-Laurent. Ce rôle exige une approche proactive pour répondre aux besoins des clients tout en soutenant les fonctions de gestion des prix et des marges. Vous jouerez un rôle clé dans l'analyse des données et la coordination entre les différentes équipes pour garantir des solutions efficaces et adaptées.</p><p><br></p><p>Responsabilités:</p><p>• Appliquer des directives précises en matière de coûts et de tarification, tout en signalant rapidement tout problème à l'équipe de stratégie tarifaire.</p><p>• Répondre efficacement aux demandes des clients et fournir des devis détaillés en collaboration avec les équipes de gestion des produits, des ventes et d'ingénierie.</p><p>• Réaliser des analyses approfondies des marges des produits et des clients, en veillant au respect des objectifs corporatifs.</p><p>• Contribuer au développement et à l'optimisation des outils analytiques et de tarification nécessaires pour évaluer les ventes et marges des produits.</p><p>• Collaborer avec les équipes internes pour identifier des solutions équitables et adaptées aux besoins des clients.</p><p>• Maintenir une documentation précise et complète des processus et des analyses liés à la tarification.</p><p>• Participer à l'amélioration continue des processus de tarification et de gestion des marges.</p><p>• Offrir un soutien administratif général pour les initiatives liées à la stratégie de prix et à l'analyse des données.</p>
<p>Our client in <strong>Calgary </strong>is looking for an <strong>Accounts Receivable (AR) Specialist </strong>to join their finance team and support accurate, timely billing and collections. This role is ideal for someone who excels in customer communication, reconciliation work, and maintaining strong financial records in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Generate and issue customer invoices, ensuring accuracy and proper supporting documentation.</li><li>Process customer payments, apply cash receipts, and resolve unapplied or misallocated payments.</li><li>Monitor customer accounts, aging reports, and outstanding balances to support timely collections.</li><li>Communicate with customers regarding overdue accounts, payment arrangements, and invoice inquiries.</li><li>Perform AR reconciliations, including sub-ledger to general ledger matching.</li><li>Investigate and resolve billing discrepancies, credit memos, and short payments.</li><li>Prepare monthly AR reports and assist with month-end closing activities.</li><li>Maintain accurate customer records in the accounting system and support system improvements.</li><li>Collaborate with sales, operations, and finance teams to ensure billing accuracy and prompt issue resolution.</li></ul><p><br></p>
<p>We are looking for an analytical, detail-oriented professional to join a growing organization as an Accounts Receivable & Cash Application Specialist. This is a great opportunity for someone who enjoys problem-solving, collaborating with a supportive team, and contributing to streamlined financial operations in a dynamic environment. If you’re looking for a role with variety, impact, and room to grow, this could be an excellent next step.</p><p><br></p><p><strong>What You Will Do</strong></p><p>In this role, you’ll support the accuracy and integrity of our financial data by managing day-to-day cash application and AR tasks, while helping improve processes across the department.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><ul><li>Record daily incoming payments (cheques, EFTs, credit cards, e-transfers, etc.) to maintain accurate AR balances</li><li>Troubleshoot and resolve payment discrepancies, including completing account reconciliations</li><li>Process electronic transfers, refunds, and credit card transactions</li><li>Correct posting errors and apply deposits or prepayments appropriately</li><li>Prepare daily deposit summaries for internal review</li><li>Monitor shared AR inboxes and respond to inquiries in a timely, professional manner</li><li>Complete vendor onboarding documentation and direct deposit setup forms</li><li>Prepare monthly aging reports for key accounts and maintain updated notes</li><li>Partner with the AR/Cash Application team and leadership to refine workflows and recommend process improvements</li><li>Provide backup support to teammates when needed</li><li>Assist with other accounting tasks or special projects as assigned</li></ul><p><br></p><p><br></p>
We are looking for an experienced Payroll Specialist to join our team on a contract basis in Ottawa, Ontario. In this role, you will be responsible for managing full-cycle payroll processes for approximately 800 employees while ensuring accuracy and compliance with all regulations. This position offers an excellent opportunity to apply your expertise in payroll systems and financial functions within the non-profit sector.<br><br>Responsibilities:<br>• Process full-cycle payroll for a workforce of approximately 800 employees, ensuring accuracy and timeliness.<br>• Prepare and issue T4 forms and other required payroll documentation.<br>• Reconcile payroll accounts to maintain accurate financial records.<br>• Verify employee information and ensure compliance with all applicable requirements.<br>• Utilize payroll systems such as ADP Workforce Now and Ceridian Dayforce to manage payroll operations.<br>• Handle benefit administration and tax reporting as part of payroll functions.<br>• Collaborate with internal teams to address payroll-related inquiries and resolve discrepancies.<br>• Maintain confidentiality and adhere to all regulatory standards related to payroll and employee data.<br>• Generate detailed payroll reports and provide insights to support organizational decision-making.<br>• Stay updated on payroll regulations and best practices to ensure compliance.
<p>Robert Half Management Resources is the worldwide leader in specialized consulting and staffing services for senior-level accounting, finance and business systems professionals. </p><p>Our Not-for-Profit client is seeking a Workday Specialist for a six-month term. In this position you will play a key role in the customization, testing, process design, documentation, and training to ensure smooth adoption.</p><p><br></p><p>The ideal candidate will have the following skills and experience:</p><ul><li>Five years of hands-on experience in Workday ERP implementation projects as an experienced delivery consultant.</li><li>Proven skills and experience in Workday Finance and/or Workday HCM functions in general to support project team in testing, training, deployment and post go live sustainment. </li><li>Specific experience in Financial Planning and Strategic Sourcing is highly desirable to work with project team in full implementation of these functions in phase 2.</li><li>Specific experience in Advanced Compensation, Learning for Extended Enterprises, Talent Management is highly desirable to work with project team in full implementation of these functions in phase 2. </li><li>Good understanding of reporting and data analytics in Workday and established skills in report customization and development in Workday. </li></ul><p><br></p>
<p>Our client, a credit union in Edmonton, is seeking a detail-oriented <strong>Payroll Specialist</strong> to manage biweekly payroll and support process improvements. This role is ideal for an experienced payroll professional who enjoys optimizing workflows and ensuring accuracy.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process biweekly payroll in UKG Pro with accuracy and compliance.</li><li>Partner with HR to refine workflows and test new payroll codes.</li><li>Maintain timecards, schedules, and approval structures.</li><li>Map and improve payroll processes to increase efficiency.</li><li>Create custom payroll reports using advanced Excel tools.</li><li>Support year-end activities, including T4 preparation.</li><li>Document payroll procedures and best practices.</li><li>Troubleshoot payroll issues with software providers.</li><li>Train and support team members on payroll processes.</li></ul><p><br></p>
We are looking for a detail-oriented Accounting Specialist to join our team in Mississauga, Ontario. This is a Contract to permanent position offering an opportunity to contribute your expertise in accounts payable and billing while supporting financial operations. The ideal candidate will possess strong analytical skills, a solid understanding of accounting principles, and proficiency in Excel for data analysis.<br><br>Responsibilities:<br>• Process accounts payable transactions, ensuring accuracy and compliance with company policies.<br>• Review and validate subcontractor invoices, entering data into the billing system and verifying proper documentation.<br>• Populate Excel spreadsheets with financial data and perform basic formula calculations to generate gross margin reports.<br>• Collaborate with the national control centre to manage requests and coordinate with subcontractors for timely billing and payment processing.<br>• Assist in analyzing financial data to identify discrepancies and ensure proper resolution.<br>• Maintain accurate records of financial transactions and ensure timely processing of payments.<br>• Provide support in managing administrative tasks related to billing and accounts payable.<br>• Monitor high volumes of business transactions and prioritize work to meet deadlines effectively.<br>• Communicate with internal teams and subcontractors to resolve invoicing issues and discrepancies.
<p>We are looking for an experienced Call Center Specialist to join our clients team in Ottawa, Ontario. In this long-term contract role, you will play a vital part in supporting callers with inquiries related to a class action lawsuit. Your expertise in managing customer interactions and providing accurate information will be essential to ensuring a seamless experience for all callers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle inbound calls and provide guidance on claim statuses, form submissions, and other inquiries related to the class action lawsuit.</p><p>• Research and locate answers to caller questions using available resources and relay accurate information.</p><p>• Collect detailed caller information when an escalation is required, ensuring proper verification of data.</p><p>• Maintain a high level of professionalism and empathy while addressing caller concerns.</p><p>• Utilize customer service software and CRM tools to document interactions and track resolutions.</p><p>• Follow established protocols to ensure compliance with legal and organizational guidelines.</p><p>• Collaborate with team members to identify solutions for complex issues and improve service processes.</p><p>• Manage multiple tasks efficiently while adhering to deadlines and high-quality standards.</p><p>• Contribute to the development of best practices to enhance the overall caller experience.</p>
We are looking for an experienced ITSM Specialist to join our team on a contract basis in Oakville, Ontario. In this role, you will leverage your expertise in IT service management to optimize processes and ensure seamless operations. This position provides an excellent opportunity to work on a variety of ITSM functions, including incident, request, and change management, while using ServiceNow as a primary tool.<br><br>Responsibilities:<br>• Manage IT service management processes such as incident, request, and change management, ensuring compliance with best practices.<br>• Administer and configure the ServiceNow platform to support business objectives and streamline workflows.<br>• Oversee hardware and software management activities, ensuring proper tracking and documentation.<br>• Develop and maintain knowledge management systems to support internal teams and drive process improvements.<br>• Provide guidance and expertise on ITIL processes, ensuring adherence to organizational standards.<br>• Troubleshoot and resolve issues within the ITSM environment, taking ownership of tasks and delivering solutions efficiently.<br>• Collaborate with stakeholders to identify opportunities for process optimization and improved service delivery.<br>• Maintain strong customer service standards by addressing concerns and providing timely support.<br>• Support the implementation and adoption of ITSM best practices across the organization.
We are seeking an Accounts Payable Specialist to join our team in Markham, Ontario. This contract-to-permanent position is ideal for someone who is attentive to detail and passionate about ensuring accurate financial operations and vendor relations. The role involves managing both accounts payable and accounts receivable processes, as well as maintaining financial records for various funding sources. Successful candidates will thrive in an environment that supports charitable work and requires dedication and precision.<br><br>Responsibilities:<br>• Process and record incoming invoices, ensuring proper coding and compliance with organizational policies.<br>• Monitor and manage accounts payable, including vendor relations and timely payment processing.<br>• Handle accounts receivable tasks, ensuring payments are received and reconciled accurately.<br>• Perform trend analysis on financial statements, identifying variances and resolving discrepancies.<br>• Collaborate with staff to ensure purchase orders align with invoices and descriptions are accurate.<br>• Maintain individual expense accounts for residential care program participants, ensuring proper documentation and reconciliation.<br>• Support financial audits by preparing balance sheets, journal entries, and prepaid expense records.<br>• Utilize QuickBooks to manage financial transactions and ensure accurate record-keeping.<br>• Follow up with family members or guardians regarding replenishment of expense accounts when necessary.<br>• Assist with expense account management for operational costs, including maintenance and supplies.
<p>Our client looking for a skilled Payroll Specialist to join their team in Vancouver, British Columbia, on a 6-week contract basis, with the possibility of extension. This position offers an excellent opportunity to contribute to a fast-paced non-profit organization, handling comprehensive payroll functions. You will play a vital role in ensuring accurate and timely payroll processing while addressing inquiries and performing manual adjustments.</p><p><br></p><p>Responsibilities:</p><p>• Administer full-cycle payroll processing for approximately 900 employees, including union and non-union staff.</p><p>• Manage biweekly payroll operations with attention to accuracy and compliance.</p><p>• Address employee inquiries related to payroll and provide timely resolutions.</p><p>• Perform manual adjustments and ensure all timesheets are processed correctly.</p><p>• Utilize Ceridian Dayforce software to manage payroll tasks efficiently.</p><p>• Collaborate with various departments to ensure payroll operations align with organizational standards.</p><p>• Handle payroll processes for three union groups, ensuring adherence to collective agreements.</p><p>• Maintain detailed records and documentation to support payroll accuracy.</p><p>• Assist in training and onboarding processes for new team members, as required.</p><p>• Support the payroll team by managing high volumes of requests and inquiries.</p>
<p>Nous recherchons un spécialiste du support informatique bilingue pour intégrer une organisation dynamique basée à Montréal-Est. Ce rôle est idéal pour une personne polyvalente et proactive, capable de fournir un soutien technique fluide dans un environnement manufacturier. Ce poste est un contrat de 6 mois sur site, avec possibilité d'embauche permanente.</p><p><br></p><p>Responsabilités:</p><p>• Offrir un soutien technique de premier niveau aux utilisateurs des départements tels que RH, finances, marketing et production.</p><p>• Installer, configurer et résoudre les problèmes liés au matériel et aux logiciels, y compris les ordinateurs portables, postes de travail, moniteurs et imprimantes.</p><p>• Assurer le bon fonctionnement de la connectivité réseau, incluant le Wi-Fi, le câblage et les commutateurs, et escalader les problèmes complexes si nécessaire.</p><p>• Gérer l'installation et les mises à jour des logiciels via des outils tels qu'Intune, avec des processus principalement automatisés.</p><p>• Répondre aux demandes et incidents des utilisateurs à travers la plateforme ServiceNow.</p><p>• Participer à la configuration et à la maintenance de systèmes Windows 11 dans un environnement Dell.</p><p>• Collaborer avec les équipes locales et coordonner les besoins de support à distance avec le gestionnaire.</p><p>• Maintenir une documentation précise et à jour des activités de support et des configurations techniques.</p>
<p>Notre client recherche spécialiste des comptes payables. Vous profiterez d’un équilibre de vie exceptionnel grâce à trois jours de télétravail par semaine. Notre client propose une rémunération parmi les plus compétitives du secteur, accompagnée d’un ensemble d’avantages sociaux qui valorisent votre bien-être et encouragent votre développement professionnel. Vous évoluerez dans une culture d’entreprise positive, stimulante et axée sur la collaboration, où votre contribution sera reconnue et appréciée. Si vous souhaitez bâtir une carrière au sein d’une organisation engagée envers ses employés, n’attendez plus : postulez dès maintenant et découvrez la différence.</p><p><br></p><p>Responsabilités:</p><ul><li>Assurer la gestion quotidienne des activités liées au poste, en veillant au respect des procédures et normes internes.</li><li>Collaborer étroitement avec l’ensemble des membres de l’équipe afin de faciliter la réalisation des objectifs.</li><li>Participer à l’élaboration et à la mise en œuvre de solutions visant à optimiser les processus existants.</li><li>Gérer la documentation administrative en conformité avec les politiques de l’entreprise.</li><li>Fournir un soutien proactif aux différents départements pour garantir la fluidité des opérations.</li><li>Communiquer efficacement avec les partenaires internes et externes afin d’assurer le suivi des dossiers et la résolution des éventuels problèmes.</li></ul>
<p>Nous recherchons un Analyste senior spécialisé en comptabilité des fonds pour rejoindre l'équipe dynamique de notre client à Montréal. Ce rôle, offert dans le cadre d’un contrat à long terme, implique une collaboration étroite avec divers partenaires internes et externes afin de garantir la précision et l’intégrité des rapports financiers. Le candidat idéal est bilingue, rigoureux, et capable de s’adapter à un environnement en constante évolution.</p><p><br></p><p>Responsabilités:</p><p>• Surveiller et assurer le bon déroulement quotidien des flux comptables, incluant les transactions, les métriques, les positions et les réévaluations.</p><p>• Effectuer la réconciliation quotidienne des investissements sur les marchés financiers entre le sous-grand livre et le grand livre.</p><p>• Mener des contrôles d’intégrité sur les bases de données financières et investiguer les écarts pour apporter les corrections nécessaires.</p><p>• Fournir un soutien en cas d’incidents liés aux données ou aux opérations et participer activement à leur résolution.</p><p>• Analyser et documenter les besoins d’affaires tout en évaluant l’impact des modifications du système dans un environnement intégré.</p><p>• Agir en tant qu’intermédiaire entre les équipes de finance des investissements en marchés publics, les partenaires d’affaires et l’équipe informatique pour garantir la compréhension des besoins et la pertinence des solutions proposées.</p><p>• Rédiger et mettre à jour les procédures opérationnelles spécifiques à son secteur.</p><p>• Participer à des analyses financières approfondies et fournir des recommandations optimales aux parties prenantes internes.</p><p>• Collaborer avec les équipes pour identifier et mettre en œuvre des améliorations dans les processus financiers.</p><p>• Assurer un suivi rigoureux des incidents opérationnels et des risques potentiels liés aux systèmes financiers.</p>
<p>Are you an analytical and detail-oriented professional with a passion for credit management and financial systems? We’re seeking a Credit Specialist to join a growing Finance team. In this role, you’ll be responsible for assessing credit risk, managing credit limits, and supporting automation and reporting initiatives that strengthen financial operations across North America.</p><p><br></p><p>Our client is a long-standing leader in the logistics and trade management industry, helping businesses move goods efficiently across borders. The organization is known for its collaborative culture, commitment to innovation, and focus on delivering exceptional customer service.</p><p><br></p><p>What You’ll Do</p><ul><li>Conduct credit reviews for new and existing customers using financial analysis and risk assessment tools.</li><li>Recommend and maintain credit limits and payment terms based on customer profiles and market conditions.</li><li>Review and manage customer credit agreements to ensure compliance with company policies and regional regulations.</li><li>Maintain and update credit data within Microsoft Dynamics 365 Finance & Operations and Customer Engagement (CE/CRM) platforms.</li><li>Collaborate with IT and Finance teams to ensure seamless integration of credit workflows across ERP and CRM systems.</li><li>Support automation and reporting initiatives using Power BI and Excel-based analytics.</li><li>Partner with Sales, Operations, and Compliance to ensure smooth onboarding of new customers, including credit vetting and documentation.</li><li>Liaise with banking partners and accounts receivable insurance providers to maintain accurate credit profiles and ensure proper coverage.</li><li>Provide timely documentation and updates to support credit insurance renewals and claims.</li><li>Monitor customer payment behaviour and proactively address delinquencies or credit risks in coordination with internal teams.</li><li>Deliver regular reports to the VP of Finance on credit exposure, customer risk trends, and portfolio performance.</li><li>Use data analytics to identify opportunities for process improvement and risk mitigation.</li></ul><p><br></p><p>What You Bring</p><ul><li>Post-secondary education in Accounting, Finance, or Business Administration (CPA or credit designation an asset).</li><li>3+ years of experience in credit analysis, credit management, or accounts receivable within a corporate environment.</li><li>Proficiency in Microsoft Dynamics 365 Finance & Operations, CRM systems, and advanced Excel skills.</li><li>Experience with Power BI or other reporting tools preferred.</li><li>Strong analytical mindset and attention to detail with the ability to interpret financial data and assess risk.</li><li>Excellent communication and collaboration skills across departments and with external partners.</li></ul><p><br></p>
<p>Our New Westminster-based client is searching for a Help Desk Specialist to join their IT team for a 6-month contract role. In this role, you will be the primary point of contact for internal users, providing technical support and troubleshooting a wide range of IT issues.</p><p><br></p><p>Responsibilities</p><ul><li>Provide exceptional technical support to internal users via phone, email, and in-person interactions.</li><li>Troubleshoot and resolve a variety of technical issues related to:</li></ul><p> > Microsoft O365 (including Exchange Online, SharePoint, OneDrive, Teams)</p><p> > Active Directory</p><p> > Network and system configuration</p><p> > Software applications</p><p> > Leverage ServiceNow to document, track, and escalate IT tickets efficiently.</p><ul><li>Maintain a deep understanding of relevant IT policies and procedures.</li><li>Document solutions and procedures to ensure knowledge transfer and maintain consistency.</li><li>Proactively identify and report potential IT issues to prevent downtime.</li><li>Collaborate effectively with internal IT teams to resolve complex technical problems.</li><li>Maintain a positive and professional demeanor while delivering exceptional customer service.</li></ul>
<p>Our client is looking for an Accounts Payable Specialist to join their dynamic team.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Process a high volume of vendor invoices accurately and on time, ensuring correct coding and charge allocations.</li><li>Reconcile vendor statements and resolve discrepancies with vendors and internal teams.</li><li>Prepare and execute payment runs (EFT/ACH, wire, and check) to ensure timely vendor payments.</li><li>Maintain accurate vendor records and digital files in line with audit and internal control requirements.</li><li>Respond to vendor inquiries, resolve billing issues, and build strong supplier relationships.</li><li>Work with procurement, logistics, and finance teams to resolve invoice or payment discrepancies.</li><li>Identify and support process improvements to increase efficiencies.</li><li>Manage the AP inbox daily and handle incoming invoices and ad-hoc requests.</li><li>Provide backup support during team absences and assist with audit requests.</li><li>Ensure all invoices have proper documentation and approvals in compliance with company policy and SOX requirements.</li><li>Foster a customer-focused, service-oriented culture aligned with company values.</li></ul><p><br></p><p><br></p>
<p>Nous recherchons un Coordinateur de Projet motivé et organisé pour rejoindre l'équipe de notre client basé à Dieppe. Ce poste à long terme offre une opportunité de collaborer avec une entreprise spécialisée dans la traduction et l'interprétation pour des clients gouvernementaux et privés. Vous jouerez un rôle essentiel dans la gestion efficace des projets de traduction tout en garantissant une communication fluide entre les équipes et les clients.</p><p><br></p><p>Responsabilités:</p><p>• Configurer et superviser les projets dans les systèmes internes tels que Gemini.</p><p>• Préparer et partager des rapports financiers détaillés et adaptés aux besoins des clients.</p><p>• Assurer une facturation précise et rapide en utilisant les systèmes internes et ceux des clients.</p><p>• Coordonner les tâches de traduction au sein de l'équipe interne pour garantir le respect des délais.</p><p>• Collaborer avec les équipes internes pour maintenir des standards élevés de qualité et de livraison.</p><p>• Participer à la documentation des projets afin de faciliter leur suivi et leur gestion.</p><p>• Organiser et coordonner les réunions nécessaires à la bonne progression des projets.</p><p>• Soutenir la direction dans la gestion de projets spéciaux et prioritaires.</p><p>• Garantir une communication efficace en anglais et en français avec les parties prenantes.</p><p>• Veiller à la conformité des processus avec les exigences et standards internes.</p>
<p><strong>Position Overview</strong></p><p>Our Surrey-based client is seeking a Web and SharePoint Support Specialist for a 4-month onsite engagement. This role will support several digital initiatives focused on improving their intranet, website, and internal processes. The work includes configuration in WordPress using the Divi theme, development and organization tasks within SharePoint Online, and building internal web forms that will be hosted in SharePoint.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>• Support configuration, layout updates, and content adjustments within the client’s WordPress site using the Divi theme</p><p>• Assist with the build and enhancements of the SharePoint Online intranet site</p><p>• Develop and organize pages, document libraries, and templates within SharePoint</p><p>• Create and optimize internal web forms to be published and used within SharePoint</p><p>• Collaborate with internal teams to understand requirements and implement site or form solutions</p><p>• Support general digital and website-related tasks as part of a broader modernization initiative</p><p>• Document configurations, site structures, and templates to support knowledge transfer</p><p><br></p>
