<p>Nous recherchons un(e) <strong>Spécialiste technique bilingue</strong> pour soutenir le marché canadien des pneus poids lourds. Vous serez responsable du traitement des réclamations produit, du support technique aux clients, de la formation technique, et de l’évaluation des garanties. Vous jouerez également un rôle clé dans le suivi de la performance des produits et le soutien aux solutions numériques et de rechapage.</p><p><br></p><p><strong>Responsabilités principales :</strong></p><ul><li>Support technique auprès des clients de flotte et des équipes de vente</li><li>Traitement et analyse des réclamations de garantie</li><li>Formation technique et accompagnement sur le terrain</li><li>Suivi de la performance des pneus sur le marché</li><li>Visites clients avec les responsables de comptes</li></ul>
<p>Notre client recherche un ingénieur en incendie passionné et méthodique pour rejoindre son équipe à Montréal. Vous serez responsable d'investigations approfondies et scientifiques afin de déterminer les origines et causes de sinistres tels que les incendies et explosions, dans divers types de bâtiments. Ce rôle offre une occasion unique de contribuer à la sécurité et d'agir comme expert dans des contextes juridiques ou techniques.</p><p><br></p><p>Responsabilités:</p><p>• Réaliser des inspections détaillées sur les lieux d'incendies dans des environnements résidentiels, commerciaux, industriels et agricoles.</p><p>• Mener des tests en laboratoire et des simulations pour appuyer les analyses et valider les hypothèses.</p><p>• Préparer des rapports d'investigation précis et professionnels, tout en présentant vos conclusions de manière claire et accessible.</p><p>• Offrir un soutien technique et agir en tant que témoin expert lors de procédures judiciaires, si nécessaire.</p><p>• Collaborer avec les équipes internes et externes pour garantir des enquêtes complètes et efficaces.</p><p>• Respecter les normes et réglementations en matière de sécurité incendie et de génie.</p><p>• Fournir des conseils techniques aux clients et partenaires concernant la prévention des incendies et la gestion des risques.</p><p>• Participer à des formations continues pour maintenir vos compétences et connaissances à jour.</p><p>• Contribuer à l'amélioration des processus internes liés aux enquêtes et aux analyses.</p><p>• Assurer le transport et l'installation sécuritaire du matériel nécessaire aux investigations.</p>
<p><strong>Why Join This Company?</strong></p><ul><li>Impactful Role: Work in a lean finance team where your contributions matter. For the right person, there will be opportunities to improve processes and take on leadership of efficiency initiatives.</li><li>Culture & People: A collaborative, down-to-earth, family-oriented environment with long-term employees and ownership that values hard work.</li><li>Professional Growth: Learn from and be mentored by a high-performing leadership team with high standards and an open management style.</li></ul><p><strong>About the Role</strong></p><p>The Accounts Payable Accountant will play a key role in managing payables while providing support across broader accounting functions. This position is well-suited to someone who is detail-oriented, collaborative, and eager to contribute to both daily operations and month-end activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process vendor invoices, payments, and manage vendor relationships.</li><li>Support billing and invoicing activities.</li><li>Prepare account reconciliations and bank reconciliations.</li><li>Post journal entries, adjustments, and assist with month-end close.</li><li>Provide intercompany support as required.</li><li>Assist with project billings, performance tracking, and reporting.</li><li>Prepare monthly management reports using Excel.</li></ul><p> </p><p> </p><p><br></p><p><br></p>
<p>Nous recherchons un(e) gestionnaire des applications d'entreprises pour rejoindre l'équipe dynamique de notre client à Montréal. En tant que leader stratégique, vous serez responsable de superviser le développement, la maintenance et l'optimisation des systèmes applicatifs de l'entreprise. Ce rôle exige une vision stratégique, une expertise technique et des compétences en leadership pour garantir la performance et l'efficacité des solutions technologiques.</p><p><br></p><p>Responsabilités:</p><p>• Élaborer et mettre en œuvre une stratégie globale pour les applications d'entreprise en alignement avec les objectifs organisationnels.</p><p>• Évaluer les besoins des utilisateurs et recommander des solutions modernes et adaptées aux exigences opérationnelles.</p><p>• Superviser la maintenance, les mises à jour et la sécurité des systèmes pour assurer leur efficacité continue.</p><p>• Faciliter l'intégration entre les différents systèmes, notamment les outils de gestion de production et autres applications clés.</p><p>• Fixer des objectifs clairs pour l'équipe et suivre leur réalisation tout en communiquant les priorités stratégiques.</p><p>• Gérer les demandes de service et résoudre les incidents afin de maintenir un niveau élevé de satisfaction des utilisateurs.</p><p>• Collaborer avec les fournisseurs pour garantir la livraison des projets dans les délais et budgets convenus.</p><p>• Maintenir une documentation complète et structurée des systèmes et processus en place.</p><p>• Soutenir l'équipe dans l'implémentation et l'utilisation de solutions d'intelligence d'affaires (BI).</p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p>We are seeking an experienced <strong>Payroll & Benefits Manager</strong> to oversee and manage the full-cycle payroll and benefits administration for <strong>both Canada and the U.S.</strong> This role plays a critical part in ensuring accurate, timely, and compliant payroll and benefits processes, while also supporting employees with a high level of customer service.</p><p>The successful candidate will be a subject matter expert in payroll and benefits, highly organized, and adaptable to changing priorities. During peak business periods, this individual must be flexible and prepared to work longer hours, including weekends, to meet critical deadlines.</p><p><br></p><p><strong>It is a contract role for 18 mon (maternity leave coverage). </strong></p><p><strong>Primarily remote work environment.</strong> Occasional in-office day may be required in North York office. </p><p><br></p><p><br></p><p><strong>Key Responsibilities will include:</strong></p><p><strong>Payroll Management & Compliance</strong></p><ul><li>Manage and process semi-monthly payroll for Canada and the U.S., including all updates related to new hires, terminations, promotions, salary adjustments, and leaves of absence.</li><li>Ensure accurate calculation, balancing, and remittance of payroll deductions, statutory withholdings, garnishments, and support orders.</li><li>Handle employment verifications and unemployment benefit claims.</li><li>Maintain compliance with payroll legislation in both Canada and the U.S., including year-end reporting (T2200, T4, W-2, W-9, etc.).</li><li>Prepare payroll reports, journal entries, reconciliations, and payroll submissions for approval.</li><li>Maintain detailed payroll records and documentation for management review and audits in compliance with statutory requirements and company policies.</li><li>Collaborate with Finance to provide payroll details for general ledger reconciliations and month-end close.</li><li>Complete and submit payroll-related government surveys in Canada and the U.S. as required.</li></ul><p><strong>Benefits Administration</strong></p><ul><li>Administer Canadian and U.S. benefit programs including Life Insurance, AD& D, LTD, Medical/Dental, Optional Life, COBRA Continuation Coverage, and Executive Medicals.</li><li>Ensure employees are correctly enrolled in benefit plans and provide onboarding/orientation for new hires.</li><li>Reconcile benefit invoices and monitor ongoing enrollments.</li><li>Manage pension and retirement programs (Group RRSP/401K) in Canada and the U.S.</li><li>Administer employee leave of absence programs, including statutory leaves, disability leaves, and unpaid leaves.</li><li>Oversee benefits governance, compliance, and documentation.</li><li>Liaise with carriers and brokers to resolve claims issues and manage renewals.</li><li>Coordinate with provincial/state workers’ compensation agencies (e.g., WSIB, WorkSafe, WCB, WSI, etc.).</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p> Our client, a mid-sized but growing organization, is seeking a hands-on Director of Infrastructure & Operations for an initial 3–6 month contract with the possibility of converting to a permanent role. This leader will oversee IT infrastructure, network, and operations functions through a period of significant modernization and change. The position offers an opportunity to make an immediate impact by providing strong leadership, reducing technical debt, and guiding a talented but junior-heavy team toward operational excellence.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide hands-on leadership and mentorship to the Infrastructure & Operations team, guiding them through project execution and capability development.</li><li>Oversee and drive multiple in-flight initiatives, including:</li><li>Phone system replacement (may be completed during contract term)</li><li>Data center consolidation (from two sites to one) with hardware, OS, and software upgrades</li><li>Integration of systems and infrastructure from a recent acquisition</li><li>Network standardization and redesign to elevate performance from “acceptable” to “excellent”</li><li>IT infrastructure modernization to support growth and operational resilience</li><li>Assess current infrastructure and operational processes; identify gaps and implement best practices.</li><li>Architect and implement the future-state infrastructure strategy, ensuring scalability, security, and efficiency.</li><li>Manage contractors and internal resources across networking, server infrastructure, cybersecurity, and helpdesk functions.</li><li>Partner with cybersecurity to align with the NIST framework and support ongoing security initiatives.</li><li>Ensure operational stability while executing catch-up upgrades and eliminating technical debt.</li></ul>
We are looking for a dedicated IT Help Desk Technician to provide technical support and ensure the smooth operation of IT systems across our organization. This role involves addressing hardware, software, and network-related issues while maintaining device enrollments and configurations. The ideal candidate will possess strong troubleshooting skills and hands-on experience with system administration tools. This is a long-term contract position based in Toronto, Ontario.<br><br>Responsibilities:<br>• Deliver first and second-level IT support to employees, resolving issues related to hardware, software, networks, and user accounts.<br>• Administer and manage Microsoft 365 and Azure Active Directory, including user accounts, security groups, and access permissions.<br>• Diagnose and address technical issues on Windows and macOS devices to minimize downtime.<br>• Handle device enrollment and lifecycle management using Jamf for macOS and Intune for Windows and mobile devices.<br>• Maintain and oversee Apple Business Manager integrations to ensure proper device assignment and deployment workflows.<br>• Configure and monitor endpoint security, compliance, and patching processes.<br>• Record and document IT issues, solutions, and procedures within the help desk system.<br>• Liaise with vendors and escalate complex problems when necessary.<br>• Support IT projects, including system upgrades, deployments, and new tool implementations.
<p>Robert Half is partnering with a rapidly growing client in the East GTA region to find a <strong>Director of IT & Security Operations</strong> who is ready to lead, innovate, and make a significant impact. If you're passionate about IT security and thrive in collaborative, fast-paced environments, we encourage you to apply!</p><p><strong>Compensation & Benefits:</strong></p><ul><li><strong>Salary:</strong> $130,000–$150,000/year</li><li><strong>Bonus:</strong> Competitive annual performance bonus</li><li><strong>Vacation:</strong> 3 weeks + 6 PTO days</li><li><strong>Benefits:</strong> Comprehensive and robust package</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and analyze IT infrastructure, delivering expert assessments and actionable recommendations.</li><li>Manage vendor relationships, ensuring compliance with Service Level Agreements (SLA).</li><li>Provide leadership and oversight on critical IT and security projects.</li><li>Collaborate with group leaders, business leaders, and IT teams to uphold security standards.</li><li>Partner with high-level executives; effectively communicate and strategize solutions across all levels of the business.</li></ul><p><br></p><p><br></p>
<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Notre client recherche un Chef de la Technologie (CTO) pour rejoindre son entreprise de e-commerce en pleine expansion située à Pointe-Claire. Ce rôle stratégique est essentiel pour soutenir la croissance rapide de l'entreprise et contribuer à l'optimisation des technologies utilisées dans les domaines du marketing, de l'expérience client, de l'automatisation et de l'innovation. En tant que leader technologique, vous jouerez un rôle clé dans la définition de la vision technologique et l'évolution des plateformes utilisées par l'organisation.</p><p><br></p><p>Responsabilités:</p><p>• Élaborer une stratégie technologique alignée sur les objectifs de croissance de l'entreprise et en faire un levier clé pour le marketing et la personnalisation client.</p><p>• Identifier et intégrer des technologies innovantes, telles que l'intelligence artificielle, l'automatisation et les outils d'analyse avancés.</p><p>• Superviser l'architecture et les plateformes technologiques, notamment Shopify, Magento, et leur intégration avec NetSuite.</p><p>• Piloter les initiatives DevOps et assurer la performance, la sécurité et la fiabilité des systèmes.</p><p>• Collaborer étroitement avec les équipes marketing, opérations et service à la clientèle pour garantir l'alignement des outils technologiques avec les priorités d'affaires.</p><p>• Encadrer et développer une équipe technique existante tout en recrutant de nouveaux talents pour répondre aux besoins futurs.</p><p>• Mettre en place des processus efficaces, incluant la gestion de projet, la gestion des versions et la documentation.</p><p>• Optimiser l'expérience utilisateur et les parcours clients en utilisant des solutions technologiques modernes.</p><p>• Automatiser les processus internes et marketing pour améliorer l'efficacité opérationnelle.</p><p>• Diriger des projets stratégiques ayant un impact technologique significatif sur l'entreprise.</p>
We are looking for a highly analytical and detail-oriented Product Activation Analyst to join our dynamic Digital Product Team in Toronto, Ontario. In this long-term contract position, you will play a key role in managing data-driven processes, ensuring operational excellence, and supporting the activation of digital products. This hybrid role requires on-site presence three days per week and offers the opportunity to work closely with cross-functional teams to enhance product scalability and compliance.<br><br>Responsibilities:<br>• Oversee product activation processes, emphasizing user access entitlements and permissions.<br>• Prepare and maintain structured data files for system uploads, ensuring accuracy and version control.<br>• Utilize Excel and Power BI to analyze large datasets, uncover trends, and deliver actionable insights.<br>• Create dashboards and reports to effectively communicate metrics and performance to stakeholders.<br>• Address and resolve inconsistencies, gaps, and risks in activation-related workflows and data.<br>• Collaborate with product, IT, and business teams to support data analysis for product launches.<br>• Document business use cases, operational procedures, and functional requirements for product activation.<br>• Develop and maintain best practices and process documentation to ensure scalability and consistency.<br>• Apply frameworks for organizing and tagging raw data to enhance usability.<br>• Contribute to continuous improvement initiatives for activation tools and processes.
