<p>Our client is search for a Sales & Operations Coordinator to join their growing team! The Sales & Operations Coordinator plays a key role in facilitating sales through exceptional customer service and efficient processing of quotations and sales orders. This position also supports Operations by maintaining CRM data in Salesforce, and managing order entry for sales orders, quotes, repair orders, and RMAs in SyteLine.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Support the sales team in attaining sales targets.</li><li>Respond to customer inquiries via phone, email, or through sales/service teams.</li><li>Handle complaints, refer customers to appropriate divisions (repair or field service), and assist in sourcing correct equipment solutions.</li><li>Process and coordinate sales orders from inception through planning, commissioning, and shipping by liaising with relevant departments.</li><li>Maintain status of quotations, sales orders, contracts, and back-ordered shipments.</li><li>Identify, resolve, and communicate issues impacting on-time shipment of orders.</li><li>Prepare bid/tender responses, proposals, and quotations as requested.</li><li>Review sales contracts and letter of credit documents for accuracy.</li><li>Ensure compliance with company policies and procedures in all tasks.</li><li>Provide day-to-day end-user support for Salesforce and assist users in improving their knowledge of the platform.</li><li>Develop reports, dashboards, and processes to monitor data quality and integrity.</li><li>Create and maintain training materials and user documentation as business needs evolve.</li><li>Train new and existing users on Salesforce applications.</li></ul>
<p>We are seeking a detail-oriented Administrative Assistant for a part-time contract role to join our team in Kitchener. The successful candidate will play a key role in supporting administrative and data management tasks within a fast-paced, high-tech environment. This role focuses on ensuring accurate tracking and reporting of patent and trademark application data for government-funded projects.</p><p><br></p><p>Responsibilities:</p><ul><li>Verify and review data in Salesforce to ensure accuracy, completeness, and compliance with reporting requirements.</li><li>Use NetSuite, Salesforce, and Google Sheets to gather, input, and update information across multiple files.</li><li>Extract, organize, and maintain data from patent and trademark applications for government-funded projects.</li><li>Collect and validate data from applications, following up via email or phone to obtain missing information.</li><li>Conduct quality checks to ensure data accuracy and completeness across all records.</li><li>Assist with compiling and organizing data for internal reporting purposes.</li><li>Provide general administrative support, including document organization and file management.</li><li>Collaborate with team members to streamline workflows and optimize the use of software tools.</li></ul>
We are looking for a Sr. Customer Service Representative to join our team in Markham, Ontario. This bilingual contract role requires fluent French and English communication skills to support clients effectively. As part of a hybrid work arrangement, the position offers a dynamic opportunity to manage customer inquiries and contribute to our operations in the automotive industry.<br><br>Responsibilities:<br>• Handle incoming and outgoing customer inquiries with professionalism and efficiency.<br>• Verify client information and establish appropriate payment arrangements.<br>• Prepare, review, and send necessary documentation to customers.<br>• Maintain accurate records of all customer interactions in the internal system.<br>• Assist with evaluations and documentation related to Total Loss claims.<br>• Support departmental activities and complete additional tasks as needed.<br>• Utilize Salesforce and other CRM tools to manage customer data and communications.<br>• Collaborate with team members to ensure excellent service delivery.
<p>Notre client est à la recherche d’un Spécialiste des Achats et Ventes basé à Montréal. En tant que Spécialiste des Achats et Ventes, vous serez responsable de développer nos activités sur le territoire local, de gérer les placements de professionnels en comptabilité, de fournir un service client exceptionnel et de recruter et évaluer les candidats. Ce rôle est essentiel pour maintenir notre réputation d'excellence dans l'industrie.</p><p><br></p><p>Responsabilités :</p><p>• Développer des activités commerciales sur le territoire local</p><p>• Gérer le placement de professionnels en comptabilité</p><p>• Fournir un service à la clientèle exceptionnel à la fois aux employeurs et aux candidats</p><p>• Recruter et évaluer les candidats de manière efficace</p><p>• Suivre les mandats auprès des clients</p><p>• Utiliser Salesforce Marketing pour gérer et analyser les données clients</p><p>• Communiquer efficacement avec toutes les parties prenantes pour assurer une coordination et une collaboration efficaces.</p>
<p>About the Role</p><p>We are seeking a highly organized and detail-oriented Solution Architect to join our client's team and play a pivotal role in solution design, software configuration, and testing during the implementation of supply chain planning solutions. This role offers a competitive compensation package, work-from-home flexibility, and the opportunity to work with global brands alongside an experienced team. High-energy, motivated, and proactive individuals are encouraged to apply.</p><p><br></p><p>Primary Responsibilities</p><p><br></p><ul><li>Lead solution ideation, design, and implementation to meet client needs.</li><li>Provide technical leadership, supervision, and mentorship to implementation teams.</li><li>Assess system architecture and business processes, recommending improvements.</li><li>Support creation of use cases, business requirements, and functional specifications.</li><li>Design system integration, data requirements, and assist in architectural decisions.</li><li>Create detailed solution design documents including architecture, integration patterns, and data flows.</li><li>Design customizations to meet unique client requirements.</li><li>Ensure scalability, performance, and security of proposed solutions.</li><li>Define and document system testing approaches and lead technical deployment.</li><li>Support functional training creation and resolve technical issues during implementation.</li><li>Stay updated on emerging technologies and recommend innovative solutions.</li><li>Contribute to reusable components and accelerators to improve implementation efficiency.</li><li>Develop and deliver software demos highlighting key features and benefits.</li></ul><p><br></p><p>Qualifications / Skills / Competencies</p><p><br></p><ul><li>8+ years of experience deploying Supply Chain Management software, focusing on Demand Planning, Inventory, Supply, Distribution, and Production Planning.</li><li>Understanding of statistical forecasting and machine learning/AI applications in supply chain.</li><li>Ability to translate business needs into technical requirements.</li><li>Experience with data validation, SQL, JSON, XML, PostgreSQL; Python a plus.</li><li>Knowledge of ETL processes and data integration patterns (Talend or Pentaho a plus).</li><li>Familiarity with DevOps practices, CI/CD pipelines, and cloud architectures (AWS preferred).</li><li>Experience creating and delivering software demos.</li><li>Strong analytical, problem-solving, and data analysis skills.</li><li>Excellent verbal and written communication with international clients; ability to explain complex technical concepts clearly.</li><li>Self-starter with strong decision-making and organizational skills; flexible to accommodate global teams.</li><li>Experience with Agile methodologies and project management tools.</li><li>Bachelor’s degree in Engineering or Computer Science preferred.</li></ul><p><br></p><p>Relevant certifications preferred:</p><p><br></p><ul><li>SQL/Data Platforms: PostgreSQL Professional or Oracle Database 12c Certified</li><li>Cloud Architecture: AWS, Google Cloud, or Microsoft</li><li>Salesforce: Certified System or Application Architect</li><li>Project Management: PMI-ACP or PRINCE2 Agile Practitioner</li></ul>
<p>Robert Half is looking to recruit a full time / permanent Systems Configuration Specialist to join a client that is rapidly expanding in the east GTA region. This is an exciting opportunity offering growth, stability and excellent work culture!</p><p><br></p><p>Please take a look at the summarized information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements closely will receive a response - Thank you for your understanding.</p><p><br></p><p>Role: Systems Configuration Specialist</p><p>Type: Full time / permanent</p><p>Location: East GTA</p><p>Compensation: $65k to $70k + Annual Bonus (Individual performance / company performance ) + 3 Weeks Vacation + 6 PTO days + Benefits including ESP</p><p><br></p><p>Requirements + Responsibilities:</p><p>• 4+ years experience as Business Analyst or Technical Analyst (or similar)</p><p>• Experience working with business requirements – Understanding how requirements are translated into technical documents; IT based projects</p><p>• Experience working in payment cards (ideally); financial or banking or software industry is acceptable</p><p>• Understands workflows and business processes; business process mapping – VISIO, SALESFORCE etc.</p><p>• Setting up workflows from scratch (configuration); technical acumen</p><p>• Banking operations / back office banking knowledge</p><p>• Software implementation experience</p><p>• Strong communication – Most clients are in USA; research maybe required</p><p>• Product is a low code solution and by configuration they mean “Workflows”</p><p>• ASSET: Understanding of Java / J2EE / Web-based applications; SQL – This is not an in-depth technical role</p>
<p>Senior Director, Marketing and Sales</p><p>Our client, a prominent leader in the insurance and financial planning sector, is seeking a dynamic Senior Director, Marketing and Sales to drive growth and member engagement across Ontario and Atlantic Canada. With a commitment to trusted advisory support, innovative marketing strategies, and a highly collaborative culture, this organization partners with professionals to provide exceptional insurance and retirement planning solutions.</p><p>Position Overview</p><p> As the Senior Director, Marketing and Sales, you will lead a large, high-performing advisory team with a mandate to grow the insurance and retirement planning portfolio. This role is ideal for a strategic sales leader who also embraces thoughtfully integrated marketing initiatives and a passion for building lasting member relationships.</p><p>Key Responsibilities</p><ul><li>Develop and execute integrated strategies for sales, advisory, and marketing initiatives designed to boost member engagement, drive insurance sales, and strengthen brand loyalty.</li><li>Lead and mentor a team of more than 18 advisors and manage two Directors, fostering operational excellence and a culture of compliance, consistency, and outstanding service.</li><li>Actively participate in key sales conversations, coaching teams, collaborating cross-functionally with product, service, and education teams, and shaping the organization’s narrative and overall member experience.</li><li>Champion alignment between marketing, sales, and advisory support to advance business development, member acquisition, and retention goals.</li></ul><p><br></p>
We are looking for a dedicated Administrative Assistant to support our Financial Planners in Mississauga, Ontario. This role involves handling a variety of administrative tasks to ensure smooth operations and exceptional client service, with a focus on organization and attention to detail. The ideal candidate will have a basic understanding of financial principles and tax strategies and will thrive in a fast-paced, team-oriented environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to Financial Planners, ensuring all tasks are completed efficiently.<br>• Prepare and organize client materials, reports, and documents for meetings.<br>• Maintain and update client records accurately within internal systems.<br>• Assist with data entry and perform financial analysis to support client reviews.<br>• Coordinate and schedule client meetings, ensuring seamless communication and organization.<br>• Respond to client inquiries professionally, following up on action items as needed.<br>• Support the implementation of financial planning and tax strategies under the guidance of Financial Planners.<br>• Perform general office administrative duties to ensure daily operations run smoothly.<br>• Utilize Microsoft Office Suite and other systems to complete tasks effectively.
<p>Notre client, une entreprise dans le domaine de l'outillage, est à la recherche d'un représentant interne passionné par les relations avec les clients et les activités commerciales pour rejoindre leur équipe dynamique à Candiac. Ce rôle offre l'opportunité de contribuer activement à la croissance de l'entreprise en assurant une communication efficace avec les clients et en soutenant le processus de vente. Si vous avez une expérience en vente interne et directe, ainsi qu'une aptitude pour la négociation et la résolution de problèmes, nous aimerions vous rencontrer.</p><p><br></p><p>Responsabilités:</p><p>• Établir des relations solides avec les clients en répondant à leurs demandes par téléphone ou par courriel.</p><p>• Identifier les besoins des clients et proposer des solutions adaptées à leurs attentes.</p><p>• Préparer des devis et fournir des informations détaillées sur les produits et services.</p><p>• Collaborer avec les représentants externes et les gestionnaires de comptes pour soutenir la finalisation des contrats.</p><p>• Surveiller les comptes clients, effectuer des suivis sur les paiements et produire des rapports sur les ventes.</p><p>• Négocier les prix et les modalités tout en répondant aux objections ou aux préoccupations des clients.</p><p>• Résoudre efficacement les problèmes des clients pour garantir leur satisfaction et leur fidélité.</p><p>• Maintenir à jour les informations dans les outils de gestion comme Salesforce pour suivre les performances et générer des rapports.</p><p>• Participer à l'amélioration continue des processus de vente et des relations avec les clients.</p>
<p>Nous recherchons un coordonnateur des opérations dynamique et organisé pour rejoindre l'équipe de notre client à Ville Saint-Laurent. Ce rôle clé implique de soutenir diverses initiatives marketing, de la création de contenu à la gestion de projets, tout en veillant à la cohérence de la marque sur toutes les plateformes. Si vous aimez travailler dans un environnement collaboratif et relever des défis variés, ce poste est fait pour vous.</p><p><br></p><p>Responsabilités:</p><p>• Contribuer à la planification et à l'exécution de campagnes marketing sur des canaux numériques, imprimés et sociaux.</p><p>• Rédiger, éditer et mettre à jour du contenu engageant pour les publications, infolettres, articles et matériel promotionnel.</p><p>• Réaliser des recherches de marché pour identifier les tendances et analyser les activités de la concurrence.</p><p>• Mesurer l'efficacité des campagnes à l'aide d'outils analytiques et fournir des rapports réguliers.</p><p>• Assurer la mise à jour et la gestion du contenu sur le site web de l'entreprise.</p><p>• Collaborer avec des équipes internes et des fournisseurs externes pour coordonner divers projets.</p><p>• Participer à l'organisation d'événements, de salons professionnels et de webinaires.</p><p>• Maintenir une image de marque cohérente sur tous les supports et canaux.</p><p>• Réaliser des tâches de graphisme léger pour soutenir les efforts marketing.</p>
