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16 résultats pour les emplois de Quality Assurance Manager

Senior Quality Assurance Engineer - Geoscience Software
  • Calgary, AB
  • onsite
  • Permanent
  • - CAD / Yearly
  • <p>We are looking for the right people who want to innovate, achieve, grow, and lead. As one of the world’s leading providers of products and services to the global energy industry, our client operates in more than 70 countries and employs individuals from 130 nationalities, making them one of the most diverse companies globally. This diversity enables them to offer multiple career paths, best-in-class training, and world-class benefits.</p><p>Their leading energy technology division equips E& P professionals with software-driven lifecycle insights that spark new ideas, actions, and results to maximize asset value.<strong> </strong>We are seeking a highly skilled and experienced <strong>Senior Quality Assurance Engineer </strong>with <strong>Geoscience domain experience</strong> to be based in <strong>Calgary, AB</strong> and work with global development teams from Europe, Canada, and US. You will be involved in ensuring software quality, reliability, and user satisfaction throughout the entire development process; from initial planning through deployment and post-delivery support to the client. You will collaborate closely with all members of the Agile development team to ultimately deliver a low-risk, high-quality software solutions.</p><p><strong>Responsibilities include:</strong></p><ul><li>Estimation of software testing efforts based on technical specifications</li><li>Providing input to improve product effectiveness, integration and usability</li><li>Creating, documenting and executing software tests for the acceptance of new feature functionality</li><li>Execution and management of the manual regression test suite</li><li>Identification of software defects and usability issues in the development and stability cycles of the software</li><li>Validating defect fixes</li><li>Managing the automation backlog for the product; working with automation engineers to improve autotest coverage</li><li>Creating synthetic data and organizing client project data within the OpenWorks/Oracle database</li><li>Designing and executing tests which measure the performance of the software given varying hardware specifications</li><li>Measuring and reporting stability of the product via test suite results and defect inflow/outflow</li><li>Identifying and escalating project risk</li></ul>
  • 2025-10-31T21:23:43Z
Database Analyst
  • Ottawa, ON
  • onsite
  • Permanent
  • 110000.00 - 125000.00 CAD / Yearly
  • <p>Our client is looking for a skilled Database Analyst to join their team in Ottawa, Ontario. In this role, you will play a critical part in managing and optimizing our data systems to support organizational goals. With a strong focus on data governance, analytics, and security, you will help us harness the power of data to drive meaningful outcomes.</p><p><br></p><p><strong>Competitive salary with amazing benefits & a highly inclusive work environment!</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Develop and maintain robust data architectures and governance frameworks to ensure data integrity and accessibility.</p><p>• Conduct advanced statistical analyses and leverage artificial intelligence to identify trends and solve complex challenges.</p><p>• Design and implement scalable data ecosystems, including data warehouses and self-service Power BI dashboards.</p><p>• Monitor and enhance database performance by optimizing stored procedures, queries, and reporting systems.</p><p>• Ensure the security and privacy of data systems by adhering to best practices in data protection.</p><p>• Collaborate with cross-functional teams to translate business requirements into actionable data-driven solutions.</p><p>• Manage and maintain database systems such as DB2, ensuring high availability and reliability.</p><p>• Provide expertise in CRM systems and database objects to improve operational efficiency.</p><p>• Perform quality assurance (QA) management to ensure the accuracy and consistency of data.</p><p>• Stay updated on emerging technologies and recommend innovative solutions for data management.</p>
  • 2025-11-03T21:39:10Z
Global Sourcing Specialist
  • Mississauga, ON
  • onsite
  • Permanent
  • 120000.00 - 135000.00 CAD / Yearly
  • We are looking for an experienced Global Sourcing Specialist to join our team in Mississauga, Ontario. The ideal candidate will possess in-depth knowledge of the global appliance industry, including supplier networks, manufacturing processes, and market trends. This role requires a proactive individual with strong connections in the sector and a proven ability to negotiate, vet suppliers, and identify strategic opportunities.<br><br>Responsibilities:<br>• Identify and establish partnerships with reliable suppliers and manufacturers within the global appliance sector.<br>• Assess supplier capabilities to ensure compliance with quality standards and category requirements.<br>• Introduce innovative product categories and market opportunities aligned with the company’s strategic goals.<br>• Analyze costs, lead times, and supplier capacity to maintain a competitive edge.<br>• Conduct thorough market research to stay informed on industry trends and emerging technologies.<br>• Negotiate contracts and agreements with suppliers to achieve optimal terms and conditions.<br>• Monitor supplier performance to ensure adherence to agreed-upon standards and timelines.<br>• Collaborate with internal teams to align sourcing strategies with organizational objectives.<br>• Provide insights and recommendations based on market intelligence to drive business growth.
  • 2025-11-03T15:18:56Z
Proposal Designer
  • Toronto, ON
  • onsite
  • Permanent
  • 90000.00 - 130000.00 CAD / Yearly
  • <p>The Proposal Designer will serve as a key player in the creation, design, and production of engaging, visually appealing, and strategically aligned proposals that showcase the organization’s capabilities and strengths. This role blends creative expertise with strategic communication, ensuring proposals are not only aesthetically captivating but also effectively articulate the company’s value proposition. Applicants should possess excellent graphic design skills, a keen eye for detail, and the ability to manage tight deadlines while ensuring accuracy and quality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Proposal Design and Creation</strong></p><ul><li>Develop visually appealing, high-quality proposal documents, presentations, and supporting materials that are consistent with the company’s brand identity </li><li>Work closely with the proposals team to transform technical content into clear, compelling, and client-focused visual designs</li><li>Produce custom graphics, infographics, charts, and layouts to enhance storytelling and boost proposal engagement</li></ul><p><strong>Collaboration and Coordination</strong></p><ul><li>Partner with sales, marketing, and business development teams to understand proposal requirements, timelines, and goals</li><li>Incorporate feedback from stakeholders into proposal designs while maintaining consistency and quality of the final product</li></ul><p><strong>Brand Consistency</strong></p><ul><li>Ensure all proposals follow established branding standards, maintaining a professional, clean, and cohesive look across all materials </li><li>Serve as a visual steward of the brand, advising on best practices for proposal aesthetics and messaging alignment</li></ul><p><strong>Quality Assurance</strong></p><ul><li>Proofread and review final proposals to ensure design accuracy, formatting consistency, and overall quality</li><li>Perform final checks to ensure deadlines are met without compromising quality</li></ul><p><strong>Project Management</strong></p><ul><li>Manage multiple deadlines and priorities simultaneously, ensuring timely delivery of all design-related proposal materials</li><li>Maintain a library of templates, graphics, and proposal assets to streamline future design workflows</li></ul><p><br></p>
  • 2025-10-08T19:04:22Z
Audit Manager - Public
  • Scarborough, ON
  • onsite
  • Permanent
  • 110000.00 - 140000.00 CAD / Yearly
  • <p>Our client a medium sized public accounting firm is looking for an experienced Audit Manager to join their team in Scarborough, Ontario. In this leadership role, you will oversee a range of assurance, accounting, tax, and advisory services, ensuring exceptional client satisfaction. As a key contributor to the firm’s growth, you will lead a functional area, guide team members, and foster strong relationships through effective mentorship and collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of clients, maintaining high service standards and supporting the firm’s objectives.</p><p>• Review tax, audit, and assurance files for clients across various industries and non-profit organizations, ensuring compliance with firm standards.</p><p>• Oversee multiple engagements simultaneously, demonstrating strong project management skills to deliver quality results within deadlines and budgets.</p><p>• Collaborate with the partner team to contribute to the development and execution of the firm’s business plan.</p><p>• Prepare realistic budgets and quotes for new client engagements, ensuring profitability and feasibility.</p><p>• Lead and oversee teams during assurance engagements, providing guidance and maintaining high-quality deliverables.</p><p>• Communicate effectively with clients, government agencies, partners, and team members to ensure seamless collaboration.</p><p>• Mentor and train team members to support their technical growth and career development.</p><p>• Promote the firm’s services to drive business development and overall growth.</p><p>• Participate in leadership activities such as performance reviews, recruitment efforts, and fostering a positive team environment.</p>
  • 2025-10-23T20:18:45Z
Project Manager
  • Burlington, ON
  • onsite
  • Permanent
  • 70000.00 - 80000.00 CAD / Yearly
  • <p>We are seeking a detail-oriented and collaborative <strong>Product Management Specialist</strong> for a contract-to-hire opportunity with our client. Reporting to the Product Manager, you will play a pivotal role in heading the development and execution of product initiatives in both B2B and B2C spaces. In this position, you will work cross-functionally with stakeholders and vendors to ensure timely and successful delivery as per organizational go-to-market strategies. This is a unique chance to take ownership of assigned programs from research and launch to post-mortem analysis while enabling successful achievement of departmental goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the end-to-end lifecycle of assigned annual product from inception through post-launch analysis.</li><li>Develop and execute project plans, including defining scope, objectives, timelines, resources, and deliverables.</li><li>Coordinate and manage cross-disciplinary teams to ensure timely completion of tasks and milestones.</li><li>Prepare regular reports and presentations on project status, including updates on deliverables, challenges, and results.</li><li>Lead program pricing, forecasting, stakeholder approvals and approvals</li><li>Plan, organize, and lead cross-departmental program meetings, including documenting and tracking deliverables, deadlines, and follow-ups.</li><li>Collaborate with external vendors and internal teams to ensure seamless development</li><li>Conduct detailed customer analysis to understand product performance and customer satisfaction; present insights and actionable recommendations to leadership and stakeholders.</li><li>Stay abreast of industry trends, competitor activities, and new innovations to continuously improve program offerings and strategies.</li><li>Support marketing and sales teams during product launches by coordinating prototypes, technical specifications, and training programs.</li><li>Ensure quality assurance throughout product development and market testing phases.</li><li>Assess and address project risks, troubleshoot issues, and propose solutions to improve efficiency and outcomes.</li></ul><p><br></p><p><br></p>
  • 2025-10-30T14:13:42Z
Assistant Buyer
  • Toronto, ON
  • onsite
  • Permanent
  • 55000.00 - 65000.00 CAD / Yearly
  • <p>Robert Half is assisting a client in their search for a hardworking and detail-oriented Assistant Buyer. The ideal candidate will support purchasing and inventory management activities, analyze business performance, and contribute to strategic decisions, ensuring product and sales goals are met.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Support business performance by analyzing sales trends, best sellers, rates of sale, and inventory levels.</li><li>Identify underperforming areas and collaborate with leadership to address inventory issues.</li><li>Contribute to growth by replenishing and expediting delivery of high-demand products.</li><li>Monitor season-to-date sales and inventory to prepare for future planning, identifying successful trends and eliminating unproductive items.</li><li>Conduct store visits and collaborate with store managers to understand customer preferences, shopping behavior, and opportunities to improve product assortments.</li><li>Research trends and build idea boards for engaging and innovative product selections.</li><li>Prepare for vendor meetings with detailed data, visuals, and action plans.</li><li>Manage inventory through transfers, consolidations, and return-to-vendor (RTV) processes while foreseeing store assortment needs.</li><li>Ensure quality control by proactively addressing potential product issues, including construction, fabric, wear and tear, and color durability.</li><li>Accurately process orders, generate purchase orders, and manage related administrative duties.</li></ul><p><br></p>
  • 2025-10-31T20:59:05Z
Project Manager
  • Ottawa, ON
  • onsite
  • Permanent
  • 118000.00 - 133000.00 CAD / Yearly
  • We are looking for a skilled and adaptable Project Manager to lead diverse projects within the public sector in Ottawa, Ontario. In this role, you will oversee the full lifecycle of initiatives, ensuring successful implementation and alignment with organizational goals. The ideal candidate will thrive in dynamic environments, demonstrate excellent communication skills, and have a proven ability to set up or work within structured processes.<br><br>Responsibilities:<br>• Manage and oversee the end-to-end lifecycle of various projects, ensuring timely delivery and adherence to objectives.<br>• Establish and implement robust structures and processes to improve organizational efficiency.<br>• Create detailed and accurate project reports to communicate progress and outcomes effectively.<br>• Lead digital transformation initiatives, including the deployment of new systems, software, and hardware.<br>• Utilize Agile, Waterfall, and other methodologies to tailor project approaches to specific needs.<br>• Collaborate with cross-functional teams to implement cloud technologies, CRM systems, and ERP solutions.<br>• Develop and manage budgets, ensuring financial accountability and resource optimization.<br>• Coordinate quality assurance processes to maintain high standards across all deliverables.<br>• Drive strategy implementation to meet organizational goals and enhance operational performance.<br>• Use tools such as Atlassian Jira to facilitate project tracking and team collaboration.
  • 2025-10-24T18:59:12Z
IT Director
  • Edmonton, AB
  • onsite
  • Permanent
  • 150000.00 - 190000.00 CAD / Yearly
  • We are looking for an experienced and visionary IT Director to lead digital and technology services within a post-secondary education environment. In this role, you will drive transformative initiatives, oversee strategic technology planning, and ensure the seamless integration of innovative solutions across academic, operational, and administrative areas. Your leadership will be pivotal in aligning IT infrastructure and governance with institutional priorities while maintaining robust cybersecurity measures.<br><br>Responsibilities:<br>• Oversee the delivery of innovative technology solutions to meet academic and operational demands effectively.<br>• Develop and execute strategic policies and processes to enhance technology systems across the organization.<br>• Lead the implementation of a comprehensive digital strategy, incorporating data management, emerging technologies, and advanced applications.<br>• Establish effective technology governance practices to ensure alignment with organizational goals.<br>• Ensure IT infrastructure evolves to meet strategic needs, while safeguarding systems through rigorous cybersecurity and risk management protocols.<br>• Collaborate with diverse stakeholders to seamlessly integrate technology into teaching, learning, and administrative processes.<br>• Monitor industry trends and emerging technologies to identify opportunities for innovation.<br>• Drive large-scale technology initiatives, ensuring successful execution from planning to completion.<br>• Build and maintain partnerships with external vendors and service providers to support technological advancements.
  • 2025-10-11T21:58:54Z
Manager, Tax & Assurance
  • Winnipeg, MB
  • onsite
  • Permanent
  • 100000.00 - 130000.00 CAD / Yearly
  • We are looking for an experienced Manager, Tax and Assurance to join a dynamic public practice firm in Winnipeg, Manitoba. In this leadership role, you will oversee key tax and assurance functions, working directly with clients across diverse industries. This position offers the opportunity to mentor less experienced staff, manage complex engagements, and contribute to the firm’s ongoing growth and success.<br><br>Responsibilities:<br>• Oversee assurance engagements, including review and compilation tasks, ensuring compliance with high standards.<br>• Manage corporate and personal tax compliance, planning, and advisory projects to meet client needs.<br>• Review and finalize financial statements, working papers, and tax returns prepared by team members for accuracy and completeness.<br>• Provide expert guidance on Canadian accounting standards and tax regulations, ensuring technical excellence.<br>• Build and maintain strong client relationships through proactive communication and high-quality service delivery.<br>• Supervise, mentor, and support the development of less experienced staff members.<br>• Identify opportunities to streamline internal processes and enhance overall client service.<br>• Collaborate with partners on business development initiatives and contribute to firm-wide strategies.
  • 2025-10-24T13:24:31Z
Senior Manager Investment Accounting
  • Toronto, ON
  • onsite
  • Temporaire
  • - CAD / Hourly
  • <p>Are you an experienced finance professional with a passion for Investment Accounting and a knack for leading high-impact initiatives? We are seeking a <strong>Senior Manager Investment Accounting </strong>to join a dynamic finance team on an 12-month contract with a possibility to get extended for another 6-12 mon. This is a unique opportunity to step into a leadership role and help grow a world-class controllership function that prioritizes people, process excellence, and long-term growth.</p><p><br></p><p>Joining this company, you will play a key role in overseeing the financial reporting processes for a sophisticated investment platform. You will manage month-end and year-end close activities, legal entity reporting, and partner closely with teams across the organization to deliver accurate, timely, and high-quality financial results.</p><p><br></p><p><strong>Location:</strong> Toronto, ON - downtown, <u>4 days/onsite</u></p><p><strong>Contract:</strong> 12 months with possibility of extension.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead Month-End & Year-End Close: Oversee ledger close processes, ensuring accuracy and alignment with enterprise standards.</li><li>Manage Financial Reporting Deliverables: Review accounting templates, journal entries, and reporting packages for internal and external stakeholders.</li><li>Maintain Strong Controls: Supervise daily trial balance attestations, investigate variances, and uphold a robust control environment.</li><li>Legal Entity Reporting: Prepare and review statutory financial statements, audit support, and tax reporting packages.</li><li>Business Partner Collaboration: Act as the main liaison with various internal teams to resolve complex accounting issues.</li><li>Mentor and Lead: Provide coaching and guidance to junior team members, fostering a collaborative and high-performing team culture.</li><li>Drive Process Improvements: Lead initiatives around automation, control enhancements, and close cycle efficiency.</li><li>Support Strategic Initiatives: Participate in ad hoc projects, regulatory reporting, and strategic finance initiatives.</li></ul>
  • 2025-10-24T13:04:10Z
Content Analyst
  • Toronto, ON
  • onsite
  • Temporaire
  • 23.00 - 28.00 CAD / Hourly
  • <p><strong>The Company</strong></p><p>Our client in the hospitality industry is looking for a Content Analyst for a 6 month contract. The Content Analyst will work full time in the downtown Toronto office 5 days a week. Located near TTC subway stations or accessible through The Path, approximately a 10 minute walk from Union Station.</p><p><br></p><p><strong>The Position</strong></p><p>The Content Analyst will be focusing on supporting content operations across digital platforms, with a primary emphasis on managing and analyzing web content.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and update digital content using Content Management Systems (CMS), ensuring accuracy and alignment with branding guidelines.</li><li>Collaborate with cross-functional teams to support eCommerce, digital marketing campaigns, and other content updates</li><li>Analyze content performance data where applicable and provide insights or recommendations for improvements.</li><li>Collaborate with content creators, designers, and developers to gather required assets and information.</li><li>Ensure all content is optimized for digital display, responsive across devices, and follows SEO and accessibility best practices.</li><li>Conduct quality assurance checks to ensure accuracy, broken links, and formatting consistency.</li></ul>
  • 2025-10-31T16:54:06Z
Controller
  • Bolton, ON
  • onsite
  • Permanent
  • 150000.00 - 165000.00 CAD / Yearly
  • <p>We are looking for an experienced <strong>Financial Controller</strong> to oversee financial operations and guide key strategic initiatives in a dynamic manufacturing environment. In this role, you will be responsible for monitoring financial performance, managing accounting operations, and driving process improvements to enhance productivity, efficiency, and cost-effectiveness.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee all accounting operations, including billing, accounts payable/receivable, general ledger, cost accounting, revenue recognition, and inventory accounting.</li><li>Accumulate and consolidate financial data to ensure accurate reporting of business results.</li><li>Develop and document business processes and accounting policies to enhance internal controls.</li><li>Ensure precise financial transactions and reporting through quality control oversight.</li><li>Assess current accounting operations, provide recommendations for process enhancements, and implement improved practices.</li><li>Manage and coordinate financial budgeting, financial statements, forecasts, and variance reporting.</li><li>Prepare and publish monthly financial statements in a timely manner.</li><li>Coordinate regulatory reporting with external auditors to ensure compliance.</li><li>Oversee month-end and year-end close processes.</li><li>Support department managers with budgeting, monitoring actual vs. budget performance, and variance reporting.</li><li>Ensure compliance with provincial government reporting and tax filing requirements.</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead and empower the finance team through mentorship and coaching.</li><li>Set performance standards, track progress, and build a high-performing team.</li></ul><p><strong>Critical Thinking & Strategy</strong></p><ul><li>Support strategic development with strong conceptual and operational insights.</li><li>Analyze complex issues, evaluate alternatives, and make well-informed decisions.</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Build positive, collaborative relationships across teams and departments.</li><li>Communicate clearly and effectively to stakeholders at all levels.</li></ul><p><strong>Results Orientation</strong></p><ul><li>Establish accountability and instill a results-driven culture.</li><li>Exhibit a proactive, action-oriented approach to problem-solving and decision-making.</li></ul><p><br></p><p><br></p>
  • 2025-10-20T17:57:31Z
Manager Accounting Services
  • Toronto, ON
  • onsite
  • Permanent
  • 135000.00 - 145000.00 CAD / Yearly
  • <p>We are looking for a dedicated Manager of Accounting Services to oversee and enhance the financial operations of our organization. This role requires a meticulous leader with expertise in assurance engagements. Based in Toronto, this public practice position offers the opportunity to drive efficiency and ensure compliance with financial procedures.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of compilation, review, and limited scope audit engagements, including those of a complex nature. </p><p>• Supervise the preparation and review of financial statements in accordance with applicable accounting standards (ASPE/GAAP). </p><p>• Monitor engagement risk, quality, timelines, and budgets across all assurance assignments. </p><p>• Manage a diverse client portfolio of owner-managed businesses, understanding their operations, risks, and strategic goals. </p><p>• Maintain strong client relationships by delivering responsive service and practical advisory support across tax, budgeting, forecasting, and financial reporting. </p><p>• Contribute to firm-wide operational and strategic planning, identifying opportunities to improve workflow, client engagement, and internal systems. </p><p>• Support the business development process by participating in proposal preparation and identifying growth opportunities within existing client relationships. </p><p>• Lead and manage a team of up to five team members. </p>
  • 2025-11-01T23:54:16Z
Director
  • Kelowna, BC
  • onsite
  • Permanent
  • 135000.00 - 145000.00 CAD / Yearly
  • <p>Our client is an established Chartered Accounting Firm with over 40 years supporting the community in British Columbia. We are seeking an engaging and experienced Director to lead the Firm's Kelowna, BC office. Qualified candidates may be eligible for relocation assistance. </p><p>The Director will play a critical role in leading the team, driving growth and success, contributing to the firm’s overall operation, and delivering exceptional service to their clients. The role incumbent will furthermore take part to shape the strategic direction of the office, cultivate client relationships and uphold the company's core values.</p><p>This position requires expertise in Assurance & Audit and will be entrusted to grow the book of business through strong external networking and relationship building and possibly by introducing new revenue streams.</p><p> Furthermore, the Director will assume leadership and management responsibilities that will extend beyond operational duties to cultivate positive employee engagement, empower employees with appropriate decision-making capabilities, and play a central role in talent management and performance evaluation.</p><p><strong>Leadership and Strategic Planning</strong></p><ul><li>Collaborate with other Directors to develop and implement strategic plans for the firm.</li><li>Provide visionary leadership to inspire and guide staff towards achieving firm goals.</li><li>Foster a culture of innovation, collaboration and continuous improvement.</li></ul><p><strong> Client Relationship Management</strong></p><ul><li>Build and maintain strong relationships with key clients, serving as a trusted advisor on financial matters.</li><li>Identify opportunities to expand services and deepen client engagement.</li><li>Ensure client satisfaction by delivering high-quality, timely and personalized service.</li></ul><p><strong> Business Development</strong></p><ul><li>Lead business development efforts, including prospecting, networking and proposal development.</li><li>Identify new market opportunities and develop strategies to capitalize on them.</li><li>Nurture existing client relationships and cultivate new ones to drive firm growth.</li></ul><p><strong> Financial Management</strong></p><ul><li>Oversee the financial performance of the firm, including budgeting, forecasting and profitability analysis.</li><li>Implement measures to optimize revenue and control costs.</li><li>Ensure compliance with financial regulations and best practices.</li></ul><p><strong> Team Development and Talent Management:</strong></p><ul><li>Mentor and develop staff, providing guidance and support for professional growth.</li><li>Foster a culture of learning and development, encouraging continuous skill enhancement.</li><li>Effectively manage team resources and workload allocation to maximize efficiency and productivity.</li></ul><p><strong> Risk Management and Compliance:</strong></p><ul><li>Ensure adherence to regulatory requirements, professional standards and ethical guidelines.</li><li>Implement policies and procedures to mitigate risks and maintain compliance.</li><li>Stay abreast of industry trends, changes in accounting regulations and emerging issues.</li></ul>
  • 2025-10-07T16:09:07Z
Service Manager
  • Edmonton, AB
  • onsite
  • Permanent
  • 95000.00 - 110000.00 CAD / Yearly
  • <p>Our client is looking for an experienced Service Manager to lead and oversee the operations of their Service Department in Edmonton, Alberta. This role is essential in ensuring the delivery of exceptional service to both internal and external customers, while fostering a safe, efficient, and productive work environment. You will play a key role in managing personnel, scheduling, and maintaining high standards of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Lead and manage the Service Department, ensuring efficient, safe, and high-quality service delivery.</li><li>Develop, implement, and monitor effective service processes to enhance customer satisfaction.</li><li>Supervise and support service technicians, including training, development, and performance reviews.</li><li>Coordinate scheduling and workflow to ensure timely project completion and optimal department coverage.</li><li>Maintain all departmental tools, equipment, and vehicles in proper working condition.</li><li>Promote a safe work environment by enforcing safety policies and procedures for employees, contractors, and customers.</li><li>Represent the company professionally and ethically while maintaining confidentiality and strong internal relationships.</li><li>Identify and recommend opportunities for service improvement and customer experience enhancement.</li><li>Assist the Branch Manager in managing departmental expenses and resolving customer issues.</li><li>Ensure accurate invoicing and completion of service reports for all work orders.</li><li>Monitor job deficiencies and implement changes to improve shop performance.</li></ul><p>This is a permanent, full-time, leadership role that offers a competitive salary and a comprehensive total rewards package. This role will be primarily shop-based with occasional travel within Western Canada and possibly to the United States. Apply today!</p>
  • 2025-10-09T15:58:47Z