<p>Are you a hands-on accounting professional looking to contribute to meaningful work in the nonprofit sector? Robert Half is pleased to partner with a highly respected nonprofit organization in Surrey, BC, dedicated to serving the local community and improving the quality of life for its residents. We are seeking a <strong>Senior Accountant</strong> to support this impactful organization in continuing its mission. This is a full-time, on-site role with rewarding benefits and work-life balance.</p><p><br></p><p><strong>About the Role:</strong></p><p>As a Senior Accountant, you will operate independently in a stand-alone capacity, managing the organization’s finances, liaising with operations, and ensuring compliance with nonprofit and government reporting standards. With no direct reports, this position is integral in maintaining the accuracy of monthly accounting duties, payroll, and financial reporting for the organization. The role will report to a Finance Lead and provide project support with ongoing financial projects. </p><p><br></p><p>The ideal candidate will enjoy rolling up their sleeves to work in the day-to-day aspects of accounting while focusing on contributing to meaningful nonprofit work while contributing to a positive work environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Full-cycle accounting, including but not limited to general ledger reconciliation, month-end close, and financial reporting.</li><li>Prepare reports for government regulations, nonprofits, and funding/donation sources.</li><li>Process payroll and oversee financial compliance as it pertains to the organization’s policies.</li><li>Maintain and prepare grant and donation accounting where applicable.</li><li>Collaborate across departments while adapting to various communication styles effectively.</li><li>Financial reporting & statement package preparation</li><li>Audit and tax compliance including preparing schedules. </li><li>Payroll and adhoc duties as assigned </li></ul>
<p><strong>We are looking for a skilled Office Manager/Accountant to oversee both bookkeeping and administrative functions in a law firm. This is a 4 days/permanent role on site. </strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Accounting Duties:</strong></p><ul><li>Manage accounts payable/receivable and general ledger entries.</li><li>Prepare monthly financial statements and year-end reports.</li><li>Administer payroll and employee benefits.</li><li>Administer general and professional insurance coverage.</li><li>Reconcile general and trust accounts in compliance with Law Society regulations.</li><li>Monitor cash flow.</li><li>Coordinate with external accountants for audits and tax filings.</li><li>Maintain financial records and internal controls.</li><li>Law Pro Filings</li><li>GST/HST Filings</li><li>Annual Law Society Returns</li><li>Liase with bank, LawPro, Insurance carriers, vendors, etc.</li></ul><p><strong>Office Management Duties:</strong></p><ul><li>Oversee office operations and administrative staff.</li><li>Manage office supplies, vendor relationships, and equipment maintenance.</li><li>Coordinate recruitment, onboarding, and training of staff.</li><li>Ensure data security and consult with IT support.</li></ul><p><strong>Strategic & Leadership Functions:</strong></p><ul><li>Support partners with strategic planning and operational improvements.</li><li>Implement workflow efficiencies and best practices.</li><li>Ensure compliance with legal and professional standards.</li></ul>
<p>Robert Half is currently partnering with a respected public-sector organization to recruit a dynamic Administration Manager to lead a team of 20+ administrative professionals across multiple office locations in Alberta. This is a high-impact leadership role ideal for a strategic thinker with a passion for collaboration, operational excellence, and team development in a unionized setting.</p><p>WAbout the Role</p><p>As the Administration Manager, you’ll be responsible for overseeing day-to-day administrative operations, implementing efficient systems, and fostering a positive and productive work culture. You’ll work closely with internal stakeholders, union representatives, and regulatory bodies to ensure smooth operations and alignment with organizational goals.</p><p>eKey Responsibilities</p><ul><li>Lead and support administrative teams across Provincial and SARO offices.</li><li>Conduct regular team meetings and ensure operational alignment.</li><li>Manage recruitment, onboarding, performance reviews, and staff development.</li><li>Approve overtime, leave, remote work, and timesheet submissions.</li><li>Coordinate coverage during staff absences and manage reception services.</li><li>Represent the department at Board and District meetings when required.</li><li>Participate in strategic operations meetings and contribute to organizational initiatives.</li><li>Develop and deliver training materials for staff and members.</li><li>Oversee facilities maintenance and ensure safe, secure office environments.</li><li>Refine and implement administrative procedures and internal communication systems.</li><li>Respond to complaints and concerns from members, staff, and local representatives.</li></ul><p>t for LinkedIn or Indeed if needed.</p>
<p>This is an opportunity to join a well-established FinTech company in a technology leadership role. In this position, you’ll be leading a team size of around 15 people, and you’ll have several team leads reporting to you. </p><p><br></p><p>This company works with financial institutions across Canada, and they provide an innovative software platform to their customers. A significant part of your role will focus on ensuring that the platform is running smoothly at all times, to minimize downtime and disruptions. Experience in a software company, working on platform engineering would be considered an asset for this role. </p><p><br></p><p>This role is suitable if you are an experienced people manager, with a strong technical background. Perhaps you started your career in IT systems administration or product operations, and then progressed into leading teams of technical professionals. If this sounds like you, then please read on. </p><p><br></p><p>This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. </p><p><br></p><p>One of the attractive elements of this opportunity is the chance to work with a supportive team. You will be reporting to a long-term CIO of the company, and there are several other members of the team with long tenure. Your role will be to coach and mentor and develop the members of your staff, and to develop relationships with other staff members across the business.</p><p><br></p><p><strong>HOW TO APPLY</strong></p><p><br></p><p>A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching software and IT professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.</p><p><br></p><p>If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck</p>
<p>Our client, a well-established and growing manufacturing company in British Columbia, is seeking a Manager of Engineering to lead their multidisciplinary engineering team. This hands-on leadership role is essential in driving innovation, supporting efficient production processes, and overseeing the full product development lifecycle. The ideal candidate brings a combination of technical depth, team leadership, and a strong understanding of electrical systems, CAD, and manufacturing best practices.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>Engineering & Team Leadership</p><ul><li>Lead and mentor a team of engineers and engineers-in-training (EITs)</li><li>Foster a culture of continuous improvement and innovation</li><li>Guide design-for-manufacturing efforts across current and future product lines</li><li>Serve as Permit to Practice lead under Engineers & Geoscientists BC (EGBC)</li></ul><p>Product Development & Lifecycle Management</p><ul><li>Oversee the complete product development cycle from concept through to launch</li><li>Lead tooling, mold procurement, and prototyping for new product lines</li><li>Manage change control processes and ensure traceability of product updates</li><li>Support hands-on prototype builds and technical layout reviews</li></ul><p>Electrical System Oversight</p><ul><li>Lead system design and troubleshooting for both 12V DC and 120V AC applications</li><li>Provide technical guidance for lithium battery systems, solar integration, and Victron Energy components</li><li>Support production, after-sales, and commissioning teams with electrical systems knowledge</li></ul><p>CAD & BOM Management</p><ul><li>Oversee CAD integrity and model architecture (Onshape preferred)</li><li>Ensure BOM accuracy and alignment with procurement and production teams</li><li>Champion improvements in build sheet automation and configuration control</li></ul><p>Vendor Relations & CNC Oversight</p><ul><li>Maintain strong technical relationships with key equipment suppliers</li><li>Support procurement of engineered parts and systems</li><li>Provide guidance on CNC machine usage and ensure knowledge-sharing between teams</li></ul><p>Compliance & Quality Assurance</p><ul><li>Lead quality inspections and ensure adherence to industry and regulatory standards</li><li>Support EIT mentorship and EGBC compliance initiatives</li></ul>
<p>On behalf of our client, Robert Half is seeking a skilled <strong>Project Manager</strong> with deep experience in <strong>Ellucian implementations</strong>, to lead the rollout of a new <strong>Student Information System (SIS)</strong>. This role will be central to the planning, coordination, and execution of a complex SIS implementation, impacting critical areas across the institution including <strong>Academics, Finance, HR, IT, and the Registrar’s Office</strong>.</p><p><br></p><p>This is an exciting opportunity to play a key leadership role in a cross-functional, enterprise-wide transformation project. This opportunity is being offered a fixed term, <strong>12-month contract</strong> with a salary up to $170K for people with <strong>Ellucian Colleague experience.</strong> Candidates will be eligible for full benefits and vacation. This position is <strong>open to remote candidates</strong> across Canada. As this initiative is expected to require ongoing support and enhancement beyond the initial implementation phase, there is a strong likelihood of extension.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the full lifecycle implementation of an Ellucian Colleague, from planning and design through data migration, configuration, testing, and go-live.</li><li>Develop and manage comprehensive project plans, timelines, budgets, and stakeholder engagement strategies.</li><li>Collaborate with more than 20 key representatives from across the institution to ensure all functional and technical needs are captured and prioritized.</li><li>Coordinate and align activities between internal departments and external vendors.</li><li>Oversee data migration efforts from the current in-house built platform to the new Ellucian system.</li><li>Ensure seamless integration of the SIS with other campus systems.</li><li>Communicate project updates, risks, and decisions clearly across technical and non-technical audiences.</li></ul>
<p>Are you a detail-oriented, proactive professional with a knack for both accounting precision and office operations? Do you dream of working in a dynamic and supportive environment where your contributions truly matter? Our Delta-based client, a respected privately-owned financial services company, is ready to welcome a talented Accounting and Administration Manager to their growing in-office team!</p><p><br></p><p>Step into a workplace that’s not just about numbers but about community, growth, and impact. Here’s what makes this opportunity stand out:</p><p>• Local Legacy: A Canadian, family-owned company operating successfully for over 31 years.</p><p>• Dog-Friendly Workspace: Bright, spacious office full of windows and the occasional wagging tail (well-behaved pups welcome!).</p><p>• Perks You’ll Love: Free parking, Friday lunches paid for by the owners, and alternating winter seasonal holidays as bonus time off.</p><p>• Unique Benefits: Medical spending account (100% coverage), 10 paid sick/medical days, competitive salaries, bonus structures, and investment opportunities as a shareholder after one year.</p><p>• Professional Growth: Access to professional development programs designed for long-term career building.</p><p><br></p><p>This hybrid role combines hands-on accounting responsibilities with office management duties to directly support the owners in their mission to grow the company’s success story.</p><p><br></p><p><strong>Accounting Duties</strong></p><p>You’ll take command of full-cycle accounting, ensuring financial transactions are seamlessly managed and compliance is met across local and government guidelines. From recording journal entries, bank reconciliations, to preparing financial reports, you’ll be the backbone of their fiscal operations.</p><p><br></p><p>Daily/Weekly:</p><p>• Maintain financial transactions, process supplier payments, and manage trust accounts ahead of deadlines.</p><p>• Cross-check entries, handle remittances, and update bank deposits.</p><p><br></p><p>Monthly/Quarterly:</p><p>• Prepare monthly and quarterly financial reports such as margin calculations, portfolio summaries, and balance reconciliations.</p><p>• Supervise loan closures and internal trust payment processing operations.</p><p><br></p><p>Annually:</p><p>• Work closely with accountants on year-end processes and audits, ensuring accurate documentation retrieval and explanations.</p><p><br></p><p><strong>Office Management Duties</strong></p><p>Beyond numbers, you’ll ensure smooth day-to-day office operations by overseeing the admin/reception team, troubleshooting IT issues, coordinating email blasts, and responding to other matters as needed.</p><p>As the main liaison for stakeholders and the driving force behind their financial and operational health, you’ll be a key player in scaling the business for long-term success.</p>
<p>Nous recherchons un(e) gestionnaire des applications d'entreprises pour rejoindre l'équipe dynamique de notre client à Montréal. En tant que leader stratégique, vous serez responsable de superviser le développement, la maintenance et l'optimisation des systèmes applicatifs de l'entreprise. Ce rôle exige une vision stratégique, une expertise technique et des compétences en leadership pour garantir la performance et l'efficacité des solutions technologiques.</p><p><br></p><p>Responsabilités:</p><p>• Élaborer et mettre en œuvre une stratégie globale pour les applications d'entreprise en alignement avec les objectifs organisationnels.</p><p>• Évaluer les besoins des utilisateurs et recommander des solutions modernes et adaptées aux exigences opérationnelles.</p><p>• Superviser la maintenance, les mises à jour et la sécurité des systèmes pour assurer leur efficacité continue.</p><p>• Faciliter l'intégration entre les différents systèmes, notamment les outils de gestion de production et autres applications clés.</p><p>• Fixer des objectifs clairs pour l'équipe et suivre leur réalisation tout en communiquant les priorités stratégiques.</p><p>• Gérer les demandes de service et résoudre les incidents afin de maintenir un niveau élevé de satisfaction des utilisateurs.</p><p>• Collaborer avec les fournisseurs pour garantir la livraison des projets dans les délais et budgets convenus.</p><p>• Maintenir une documentation complète et structurée des systèmes et processus en place.</p><p>• Soutenir l'équipe dans l'implémentation et l'utilisation de solutions d'intelligence d'affaires (BI).</p>
<p>Are you a proactive and detail-oriented professional looking to manage and improve the efficiency of a fast-paced office environment? We are seeking a skilled <strong>Office Manager</strong> to join our team and oversee finance, administration, technology, human resources, facilities, and operations. This is a dynamic opportunity to contribute to a thriving organization while leading critical day-to-day functions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Finance & Administration</strong></p><ul><li>Oversee accounting activities for multiple companies, including payables, receivables, payroll, client billing adjustments, and financial reporting.</li><li>Supervise and provide guidance to two team members managing financial operations.</li><li>Review and monitor bank accounts, approve online payments (including wire transfers), and liaise with banks on general, trust, and credit card accounts.</li><li>Coordinate month-end and year-end financial reviews in collaboration with external accountants.</li><li>Ensure compliance with Law Society of Ontario (LSO) financial requirements, including mandatory filings and audits.</li><li>Handle tax and regulatory filings such as HST, transaction levies, and annual reports.</li><li>Manage insurance renewals related to professional liability, property, cyber, life, and other policies.</li><li>Oversee GIC investments and firm cell phone accounts.</li></ul><p><strong>Technology</strong></p><ul><li>Act as the main point of contact for technology support providers, assisting with day-to-day troubleshooting and emergency IT needs.</li><li>Manage the firm’s technology requirements, including software and subscription management (e.g., NetDocs, Zoom, Westlaw, Adobe).</li><li>Serve as the administrator for firm systems and technology accounts.</li></ul><p><strong>Human Resources</strong></p><ul><li>Lead all recruitment efforts, from candidate interviews to onboarding.</li><li>Handle employee offboarding, ensuring proper documentation is completed.</li><li>Oversee payroll and administer health benefits programs.</li><li>Track vacation, sick leave, and other absences while ensuring employee policies are enforced.</li><li>Support training, performance management, and resolve HR issues as needed.</li><li>Ensure compliance with health and safety regulations, as well as employment laws.</li><li>Maintain and update organizational policies and procedures.</li></ul><p><strong>Facilities & Operations</strong></p><ul><li>Ensure the smooth day-to-day running of the office, including staff access, supplies, and facilities maintenance.</li><li>Coordinate with vendors and service providers for operational needs.</li><li>Take on ad hoc projects to assist partners in achieving firm-wide goals.</li></ul><p><br></p><p><br></p>
<p>Are you an experienced Accounts Payable professional ready to take on a leadership role in a dynamic, global environment? Our client is seeking an <strong>Accounts Payable (AP) Supervisor</strong> with expertise in settlements and banking to oversee the disbursement operations as part of their Shared Services team. Reporting to the Accounts Payable Manager, this position plays a pivotal role in ensuring accurate and timely payment processing while maintaining financial controls and driving operational excellence.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Supervise daily accounts payable settlements, ensuring the prompt and accurate processing of global payments using Workday (Source: RH Acronym Guide).</li><li>Manage invoice reviews, maintaining compliance with tax laws, internal policies, and banking deadlines.</li><li>Handle urgent and rush payment requests professionally and expediently.</li><li>Lead the AP team by assigning tasks, conducting team huddles, providing coaching, and evaluating performance against KPIs (key performance indicators).</li><li>Resolve payment inquiries from internal and external stakeholders and address ServiceNow ticket resolution.</li><li>Update and maintain standard operating procedures and payment checklists for seamless operations.</li><li>Identify process improvements by reviewing systems and workflows for gaps and collaborating with stakeholders to implement enhancements.</li><li>Act as the primary operational banking contact for African branches and liaise with the Treasury Operations team in Canada.</li><li>Ensure compliance with AP policies and maintain supplier master data integrity.</li></ul>
<p>Nous recherchons un leader stratégique et expérimenté pour occuper le poste de Vice-président Finance et TI chez notre client, à Terrebonne. Ce rôle clé consiste à superviser les opérations financières et technologiques de l'entreprise tout en contribuant à sa croissance et son optimisation. Le candidat idéal possédera une solide expertise en gestion financière, en planification stratégique et en technologies de l'information.</p><p><br></p><p>Responsabilités:</p><p>• Superviser et diriger les équipes de finance, comptabilité et technologie de l'information, en favorisant une collaboration efficace et un haut niveau de performance.</p><p>• Élaborer et exécuter des plans stratégiques et opérationnels, incluant la budgétisation et l'analyse des performances pour soutenir les objectifs de l'entreprise.</p><p>• Assurer la préparation et la conformité des états financiers, des rapports opérationnels et des présentations destinées au conseil d'administration.</p><p>• Gérer la trésorerie et les stratégies de couverture pour garantir la liquidité et réduire les risques financiers, notamment ceux liés aux fluctuations des taux de change.</p><p>• Réaliser des analyses financières approfondies afin d'identifier des opportunités d'amélioration de la rentabilité et de la marge.</p><p>• Collaborer avec les équipes opérationnelles pour optimiser les processus d'affaires, renforcer les contrôles internes et standardiser les opérations.</p><p>• Piloter l'amélioration des systèmes technologiques et opérationnels pour soutenir les marchés canadien et américain.</p><p>• Mettre en œuvre des solutions d'automatisation pour améliorer l'efficacité et la précision des processus financiers, notamment la comptabilité et le reporting.</p><p>• Gérer les relations avec les institutions financières et identifier les meilleures options de financement pour soutenir la croissance de l'entreprise.</p><p>• Superviser les audits annuels et garantir la conformité fiscale et réglementaire dans toutes les juridictions.</p>
<p>Our client is seeking an experienced <strong>Accounts Receivable Supervisor/Manager</strong> for a contract role in Clairmont. This role oversees a high-volume AR function, leads a small team, and works closely with operations, sales, and finance to drive timely collections and accurate invoicing.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead day-to-day AR operations and team.</li><li>Manage high-volume, complex invoicing (time & materials, labor, equipment).</li><li>Oversee collections, aging reports, DSO, and cash forecasting.</li><li>Approve invoices, credits, adjustments; reconcile customer accounts.</li><li>Collaborate cross-functionally to resolve billing/job costing issues.</li><li>Support AR nationalization efforts and process improvements.</li><li>Prepare AR reports and support audits.</li><li>Ad-hoc duties as requested</li></ul>
<p>Our client is looking for a dedicated Desktop Support Analyst to join their team on a long-term contract basis in Kanata, Ontario. In this role, you will provide essential onsite IT support to a dynamic manufacturing facility, ensuring smooth operations in both production line environments and office spaces. This position offers an excellent opportunity to collaborate with system administrators, engineers, and other technical professionals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Deliver hands-on IT support for hardware, peripherals, and Windows-based Dell PCs across production lines and office environments.</p><p>• Troubleshoot and resolve technical issues related to laptops, desktops, and other workstation equipment.</p><p>• Collaborate with system administrators and the IT Manager to maintain optimal functionality of IT systems.</p><p>• Ensure the seamless operation of IT equipment within the manufacturing facility and engineering offices.</p><p>• Provide deskside support to end-users, addressing software and hardware concerns promptly.</p><p>• Document and escalate complex technical issues as needed, ensuring efficient resolution.</p><p>• Assist in maintaining and upgrading IT equipment to meet operational demands.</p><p>• Support the implementation of Cisco and Citrix technologies within the workspace.</p><p>• Maintain a high level of service while interacting with a diverse group of onsite users.</p><p>• Adhere to security and compliance standards when handling IT assets.</p>
<p>Our south-end Ottawa, Ontario client is seeking a Senior Accountant who will be responsible for performing or assisting in the planning, maintenance and execution of accounting operations. The successful candidate will have a can do attitude who is a team player where no task is too big or too small. They enjoy taking ownership over their work and take pride in meeting deadlines. Direct report: staff accountant.</p><p><br></p><p><strong>This is a fully on-site role with a good manager is growing company. Room to grow. Great benefits including pension and bonus potential of 7%</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Reconcile monthly and quarterly balance sheet accounts to ensure accurate reporting and ledger maintenance</p><p>-Analyze internal and external financial statements for discrepancies and explain variances</p><p>-Intercompany journal entries and account maintenance</p><p>-Payroll reconciliations and account maintenance</p><p>-AP and Bank reconciliations</p><p>-Accounts receivable coordination and GL maintenance</p><p>-Maintain an orderly accounting filing system</p><p>-Identify areas for control improvement and develops solutions</p><p>-Conduct financial due diligence and applies accounting procedures while also gathering and analyzing data from various sources.</p><p>-Collaborate with department managers and team members to deliver accurate information within financial statements</p><p>-Conduct financial due diligence and applies accounting procedures while also gathering and analyzing data from many sources at once.</p><p>-Assist Controller with internal and external audits</p><p>-Assist in performing a wide variety of ad hoc special projects.</p><p>-Other duties as assigned.</p><p><br></p><p><em>This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.</em></p><p><br></p>
<p><strong>THE ROLE:</strong> </p><p>We’re looking for an <strong>Experienced Node Developer</strong> to join our innovative team and contribute to cutting-edge software projects. You will collaborate within an agile environment, working with a talented group of developers and stakeholders to deliver high-quality solutions that optimize system functionality and improve overall performance. Reporting to a project leader or manager, this role empowers you to take ownership, show creativity, and deliver exceptional results.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, test, and implement new software features tailored to business needs.</li><li>Partner with your Team Lead and colleagues to foster clear and consistent communication.</li><li>Participate in root cause analyses and improve code quality through tests and reviews.</li><li>Recommend changes to optimize software functionality and boost performance.</li><li>Compile timely and comprehensive documentation for use across projects.</li><li>Stay informed on emerging industry trends and technologies.</li><li>Adapt quickly between tasks to maintain workflow efficiency and composure.</li><li>Utilize strong problem-solving abilities to guide critical decisions effectively.</li></ul><p><strong>WHY THIS ROLE?</strong></p><p>This is not your ordinary Node Developer opportunity—this is a chance to work with talented professionals in a highly collaborative environment. You’ll have access to the tools, technologies, and resources to not only contribute to impactful projects but also grow your own expertise. We value creativity, innovation, and teamwork and will give you the platform to truly make your ideas count.</p><p>Here, you will build upon your career by engaging in exciting tasks that challenge your abilities, expand your technical knowledge, and inspire you to deliver your very best. If you love working in a fast-paced, dynamic industry and making a difference with your work, this is the role for you. Apply today, don’t wait!</p>
We are looking for a dedicated Front Desk Coordinator to join our team in Toronto, Ontario. In this role, you will act as a key point of contact for clients, ensuring exceptional service delivery through collaboration with internal departments. As part of the Mid-Office Service Team, you will support independent Portfolio Managers and Introducing Brokers by managing daily operations and resolving client issues. This is a hybrid long-term contract position requiring at least three days per week on-site, with newer team members expected to work in the office more frequently.<br><br>Responsibilities:<br>• Build and nurture strong client relationships by coordinating efforts with internal teams and departments.<br>• Maintain a high standard of customer service by keeping clients informed about new products, services, and developments relevant to their business.<br>• Resolve client issues promptly and thoroughly, while recommending improvements to enhance overall service delivery.<br>• Review and approve administrative tasks such as bank transfers, de-registrations, foreign exchanges, and internal account transfers on a daily basis.<br>• Serve as a liaison between clients and operational teams to ensure timely and proactive task completion.<br>• Coordinate and document regular client meetings to address service and operational concerns, following up to ensure resolution.<br>• Provide guidance to clients on company policies, procedures, and available training that impact their business operations.<br>• Offer process improvement recommendations to strengthen client relationships and streamline operations.<br>• Represent the company professionally during client meetings and business events.
